Thanks for your continued dedication to investigating scams Jim. We've all learned so much from you over the years and here, yet again, I had not clue this was going on.
I'm surprised that you haven't been hired by the FBI or similar org, because you are so thorough and expose these thieves (devils) to the core....much thanks to you Jim
@@VietboyGamerUSA Took the words right out of my mouth. The FBI just needs to LOOK like it cares about the interests of the pubic. In practice, they don't care at all.
As somebody who used to work for the Bureau that’s absolutely not true. And if he does in fact work as a consultant or Human Source he would not disclose this information.
As someone that just got hit with some type of scam and fraudulent charges I'm having to fight, thank you for what you do. These videos and scams are closer to us than we realize and at any moment, can fall right into our laps unknowingly. I have a newfound respect for what you do and it means a lot. Thank you.
I keep getting txts from unknown numbers saying i urgently need to pay a toll. To click on the link below. I don’t have a toll fee and would never click on any link . It’s getting really scary
As a Pakistani, I’m glad you’re exposing these people. I highly doubt the Pakistani police will take any action against it unfortunately. But one can only hope. These people deserve to be behind bars
Jim Browning himself showed that when you report scammers to the local police, then the police call the scam boss and tell him that he need to meet up with them to discuss "things" and to "bring it". We all know what "it" is. Reporting simply get the police paid by the scams, as well as the scammers.
@@Boredistan Once this is viewed in Pakistan. These all scammers will be taken down. He did a good job by hiding their faces. Pakistan, these days, is very sensitive about its reputation in the world.
As someone who works for a telecommunications provider based out of Canada, I appreciate you bringing awareness to this. I've definitely had a lot of customers who've been fooled by this scam, as well as other scams like it.
How? If people aren't reading the warning text message that was sent before the code, who thought is that? Being scammed is horrendous but often the victims need to take responsibility if they're not reading the warning alerts, and not taking steps to protect themselves. Most people make themselves contactable by social media, sharing posts and things from unknown sources. People learn about the dangers of Facebook from work in school but they do it anyway. There's a disconnect from what they learn in the classroom to what they do in real life.
@@CrazyTobster Don't get too heated. The other guy is likely a scam victim trying to find anyone to blame because he's not ready to admit that some of the blame lies with him. I've never fallen for these scams, but I did manage to save my grandfather-in-law from one. He was a sweet old man and was going to send scammers $4000 CAD. I stopped by while he was wrapping the money in tin foil and promptly blew the whistle. The scammer was apoplectic that I'd stopped this man just minutes before his money would have been safely mailed away. I put his rage on speaker phone and convinced grampops that the guy was a scammer. He'd been using a faked American accent but in his rage his native Indian one came back. My grandfather-in-law was quite grateful that I'd saved him from scammers. Grateful enough that he cut me a cheque for the $4000 he would have lost had I not stopped by. I tried not to take it but he insisted that if I didn't take it, it was only a matter of time before a scammer did.
I know people working in security departments at banks that have stopped large transactions and phoned people. Most refuse to listen as the scammer is always right. One person I heard about lost £50K as the call handler was pleading with the person not to transfer money and saying that it was a con. He was repeatedly warned that if he did go ahead, the bank had advised him not to, explained he was giving his money away and was speaking to criminals, so would not be able to get it back and the bank would not be paying him for his own losses. He was advised the call was being recorded and asked him to confirm everything again. As a last resort, they said it would take until the next day to release the money, to get him to think about it. He argued and demanded they release his money, so they did and he lost the lot. It ended up in the Philippines and "vanished". That is a bank that has the best fraud detection centre around, very pro-active.
Jim does this professionally and he's been scammed before too. if it been happen to you there's little you can do to be prepared for something. these scammers suck but there's way better ones out there
@@swimfan6292I've almost got scammed as a kid. So I don't judge people for being naive or haven't heard of it. I've got lucky, that I didn't had any consequences. Some friend of mine was being scammed by a massage, that was extremely precise and had a perfect fit on what has happened in his life. So sometimes, you just need to be unlucky. Second guessing is great, but mistakes are human natural and we all do have weak moments tho.
True. I hear their voice and immediately, think: this ain't someone from the United Kingdom. One should think, nobody in the United Kingdom attends school, and go through their whole life, barely able to speak their own language.
*Global* treasure, more like it. This Englishman is looking out for EVERYONE, and this one fan from across the pond sincerely appreciates it. I'm pretty sure the "National Health Enrollment Center" scam is only in the US and not in the UK, but I'd love for someone to expose them, personally.
Sir, you are a hero! Love your videos. I'm in Australia where our consumer watchdog, the ACCC, is compiling a special report on scammers and the cost to Australian victims. No matter how much we warn people, it still keeps happening. Very frustrating. Anyway, love your work and stay safe.
I have no idea how. All it takes is a single realisation, which is think logically. The context, the usual MO of a company, double-checking with the company, the English errors in correspondence, just simply not trusting or accepting things one did not solicit. But then again, our country is one of the stupidest in the world I'd say.
@@skarloeythomas5172that's a bit harsh given the number of people in Australia where their first language isn't English, not to mention it is predominantly the elderly they go after, again and again after tricking them once... l have lost count of the number of calls received by my elderly parents after getting scammed once... big money in selling on the ph numbers. Don't blame the victims blame the lowlife scammers🤨
Thank you Jim. I didn't know of this scam until I watched this video literally yesterday, I work at a UPS store and someone came in today to ship a Iphone from spectrum, they said they had to pay for the shipping and it was going to another person because they sent it to him accidentally.. I called out the scam and helped him contact the real spectrum, saving him from shipping it out.
What's mindblowing to me is the fact that the easiest way to spot these scam emails, calls, messages etc. is they they usually contain bad unprofessional english, low quality images, incorrect text formatting & font etc. One day, inevitably, they will improve this and fool more people. Thank you for constantly exposing these scams and saving countless people!
There’s a theory that small mistakes like this are intentional, in that it weeds out more observant people who wouldn’t fall for the scam. People who don’t pick up on those subtle clues initially may be more easily duped.
As an EX Carphone Warehouse employee of around 8 years, the amount of customers that would come into my store regarding about orders placed with their details shortly after an odd phone call or sometimes text message was very surprising, when we in-store would explain they've been scammed their reactions were varying to say the least. From my experience there's not a lot that could be done as networks wouldn't allow us to return them a lot of these shady orders were upgrades on a mobile phone contract which have zero returns policy's, unbelievably frustrating. Keep up the amazing work as usual Jim ♥
@@Kim-Jong-Un-4 in some cases networks would be understanding, reverse the upgrade and no charge would come to the customer. In majority of cases networks would say an upgrade has been processed, the “customer” has chosen that phone, tough shit. So they would have to go down a legal route to try get any help as we were very limited as to what we could do as we’re weren’t the network.
Also, screw Carphone Warehouse. Years ago, we had a Nokia 5800 Express that went faulty in the first few months. Carphone Warehouse said we caused water damage The date on that report was from before the phone was even manufactured I complained so much, and then went right to the top. Their CEO said "We trust our engineers" Like do you have some kind of time machine? I then sent it to Nokia directly, and they replaced the board. I asked "Hey did you see any water damage?" They said "Nope. If there was, we wouldn't replace the main board. These phones have a known problem with the main board" In that sense, Carphone warehouse's tactics are no different to those of scammers when it comes to repairing your phone. That's why I actively refused to shop with them after that.
@@waqasahmed939 that’s wild, I mean we could see the whole repair journey on the system when sending handsets away for repair, surely someone would’ve noticed that when you went to collect it? To be honest I’m not sure how it’s even possible to put a date before the manufactured date of the phone on a repair report, it’s all done through the system when the phone is booked in to be sent away then the report is updated from that point. Very strange.
@@JimBrowningill contact some media popular media sites. Pakistanis (except scammers) are against scams and they will put up a fight against these people hopefully. Thankyou for bringing attention to this. I also heard phones being stolen and being shipped to Afghanistan. Maybe look into that if you can too. Thanks
Until a few days ago I never watched another anti-scam video and I walked away from it with a massive amount of respect for your professionalism in the face of this very real menace. Thank you Jim for your amazing work!
I'm on O2 and I've been getting these calls for a couple of years, I generally string them along for a bit with a fake code just to waste a bit of their time if I can. Thanks for bringing light to this and great job getting some arrests. I'd like to see the O2 message adjusted, the fraud alert first is good, but the 2nd text should also have a warning IMO.
The funny part is the companies like o2 are obviously aware of this kind of crap, but as long as their numbers in the gains column are higher than the numbers in the loss column, they will just never really care.
I get calls every day from groups saying they are trying to help me with Medicare upgrades, funeral services, and a number of other things. It's just ridiculous. I am so glad you and others like you are fighting this.
Thank you Mr. Browning for making these wonderful videos, informing the general public that these scams exist and to be aware. I had elderly family that were being scammed and sadly, they refused to listen when they were told that they were being scammed. Hopefully others do not fall for these traps.
@@laxuscullen here is what wikipedia says: "Browning began researching scam operations after his relative lost money to a technical support scam. He started his UA-cam channel to upload footage to send to authorities as evidence against scammers." "On 26 July 2021, Browning was targeted by scammers who pretended to be UA-cam support staff and misled him into deleting his own channel. His channel was reinstated four days later. He explained in a video that the scammer used Google Chat to send an authenticated phishing email from the Google's domain and convinced Browning to delete his channel under the pretense of moving it to a new UA-cam brand account."
It’s good to know the police in the UK will take these reports seriously, especially from you Jim as I’m sure you send them your video evidence etc…the same can’t be said for the countries these scammers operate out of.
The thing with UK police is they will definitely look into things and get shit done if there is sufficient evidence provided, or there to be collected. Problem lies in the fact that the Crown Prosecution Service gets so many cases that if they don't see it as worth their time (A case with a high chance of winning), it gets thrown out, leading to people moaning about how shit our Police are, when truth is they don't waste time on a case they know will be thrown out.
it also has to be with the fact that when victims are from other countries, how can cops in these countries act? They don't stand in courts. I think victims should pressure more to their govts so that they pressure govt of india and pakistan about these issues, then and only then will this be solved. Also how the fuck are these scammers getting people's phone numbers?
@@A1stardan You really don’t know that our data gets collected online and sold off by greedy and shady companies, and that there are also hackers that break into company servers to steal our data and sell it? Goodness. I found pretty much all my personal data on “Thatsthem” and “mylife” where they listed my phone numbers, addresses, email, etc.. We lost privacy eons ago with the internet.
@@TheCrimsonFist501 I think you have hit the nail on the head there, one of the main factors as to why I left the police, all this hard work that you put in and then the CPS turn around and say “not enough to pass the threshold.”
@@TheCrimsonFist501 Well, at least something is being done. When the person gets a text message, it says that if you are on a call with someone and he is asking for the code, then it is a scam. The text is very clear. A few people won’t read it and just blindly give the code.
Right now with influencers, scamming people with crypto-currencies is just normal and wide-spread. Everybody is doing it, over and over... You just need to publish a picture of yourself standing next to a Lamborghini alongside with 2 or 3 prostitutes and thousands of people are sending you all their economies thinking they're about to get rich too. Isn't that wonderful?
I receive these calls every month or so, telling me I can get 40% discount. I used to work for o2 for a number of years so asked where they are calling from as I know all the call centre locations. They said the head office in slough. If I have time, I try and take up theirs. It’s angers me that so many unfortunate people will believe these fraudsters and I hated dealing with fraud calls from customers who were really upset. Thank you for highlighting this on your channel, as well as all the other work you do!
Just when we needed a new Jim Browning video- he comes through with another brilliant video educating the public about these detestable scammers! Thanks so much for all you do, Mr. Browning! Cheers!
I feel so bad for anyone who happens to get scammed by people like this. It's so easy to have it done to you if you aren't smartened up to their tactics. Keep it up Jim! Thank you for doing everything you do!
Honestly, if the message about the OTP wasn't preceded by the warning about not sharing the code... there's a slim chance I might have fallen for it yesterday. I was half asleep and lucky my - wait, 40% off is too good to be true- sense kicked in after I literally told them it was awesome and to go ahead and apply it. The silence after as I woke fully up made me realise I broke his script. They sent me a second OTP telling me to look for the discount code. I was honest and told them no discount code arrived haha. He called me an idiot and I frustrated him into hanging up xD
Well, it should certainly be a red flag when you have to send a new phone to a random address. I don't know. Maybe someone should've thought: "this is an odd thing to do to save 40 percent on my phone bill. Hmmm 🤔".
As a Pakistani and an ex-scammer, yeah desperate times made me do this shit for two months but I was so bad I never managed to catch one, I am now 8 years clean and 4 years experienced Software Engineer and am willing to go against these a***s head first. I am sorry people
We need more people like this. Good on you for writing your wrongs and becoming clean. Maybe you can do something good with Jim here in the future. God bless you ❤
I feel bad for the legitimate call-center workers with Indian-ish accents. At this point if I hear one of those on the phone I hang up. But in the past I've been helped in big ways by those actually working for Microsoft etc. If only the countries' governments would do something about the criminals!
tru 😢 not only are the robbed people but also honest pakistanis and indians are robbed of their jobs because it's reasonable to feel suspicious of "scammer" accents
@@VeggieRice Few, if not most of the US companies, be it Tech or not, outsources manpower from Asian countries like India, Philippines, Malaysia etc. One of the reasons being, it will cost them less for same amount of work done in onshore employees.
After learning Amazon was recently sued for auto subscription renewal practices, I wasn't shocked that they made it easy for their customers to get scammed. Shame on you Amazon!
I’ve had them call me saying they were from O2 and I was due a free upgrade, even though I’m with EE, knew it were scammers so played along with them and give them loads of false information and they believed it for ages 😂 my thought was keep them going as long as possible as this could prevent 1 less person getting scammed. Keep up the good work Jim 👏🏼
one of the dead giveaways to me is the volume, it goes quiet loud quiet loud, a legit company has good quality microphones for their customer support to use.
Given that Jim lost his channel at one point to a scammer. I wouldn't bet that you'll avoid all of them. Scammers are innovative, coming up with new ways all the time. All it takes is a bit of bad timing.
Jim video should be shared with billions of people!! The more about these exposed scammers' videos are shared, the more lives are being saved!! Everyone who has watched these should not be selfish to keep to yourself. Sharing to prevent further innocence from financial loss ..is life sharing act!!
@@p0gue23ve personally dealt with a lot of these cases and O2 eat the cost. Customers have Thier account investigated and the phone removed due to confirmed fraud. A lot of people still don't even realise they've been scammed until they're still paying for the phone months later and questions why when they've returned the phone.
Good stuff Jim, you and all the other content creators are having a truly meaningful impact on spreading the word AND tackling the scumbags head on. Good stuff
My poor old mum was done by this scam. It's been months and whilst I told her to call O2 and cancel any orders that had likely been placed, it's caused a right knock on affect with her bill What is this world we're living in now!? At least we have Jim
Really nice job, Jim. This video is only a few minutes long but it probably took weeks or months of work. Thanks for all your efforts. Keep fighting the good fight.
Your channel was recommended to me by a viewer of yours when I complained on a 60 Minutes Australia video that something must be done about all these scammers. They said you WERE doing something about it. I am happy to watch and subscribe.
@@JimBrowningI'm so grateful to you for telling us about the new ways these individuals are coming up with to scam everyone. I got a few calls on my mobile telling me about new phone contract deals saying they are carphone warehouse,BT or PC world. They try and get you to sign up for a direct debit. They always have a Indian accent so I waste their time. It's a new tactic I found but I always contact the relevant firm they claim to be with & always get the same answer.....it's a con. I'm not sure if people have fallen for this scam but I think people should be aware of this. If you can make a short clip about this I think people should be weary of this new tactic. I knew it was 🐂💩 when they offered me a S23 ultra with a unlimited everything 12month contract for £18pm. Thank you
Outstanding job! Thanks for showing another scam. Also Thanks for all your support it is a blessing working with the real master! Education is so important and having you on the right side of the battle is AWESOME! THANKS FOR ALL YOU DO! Let's share this video far and wide.
Jim, thank you for posting this video! I work in a cell phone store here in the states and deal with the aftermath of many accounts that have had fraudulent activity on them. I will be sharing this video with customers as I believe it will help save more and more people from becoming victims of these scams. It's crazy how quick these fraudsters have the ability to mess up ones account.
Sometimes it feels like it’s a never ending war against scammers but it’s encouraging to see all the scambaiting UA-camrs pursue both literal justice and personal justice
I can't believe people fall for this, never answer a call from someone you don't know, and don't give people calling on the phone your money for any reason whatsoever. Thank you for bringing this to people's attention.
I am happy to answer the phone from an unknown number, because I have a superpower. It involves the ability to hang up on scam and marketing calls, the moment that I recognise the call as such, which is usually within seconds. Noone, so far as I know, can carry out a scam simply because you answered a call. If anyone knows otherwise I will be happy to be corrected.
Oh, and by the way, there are always going to be instances where you have to provide payment over the phone, for legitimate reasons, such as a purchase from a company that does not offer online payments, or when making a restaurant reservation by phone, where a credit card must be supplied, so it's not helpful to give across the board advice regarding payment by phone.
OMG I’ve had this scam tried on me about 20 times over the last few years. But I had a feeling it was a scam. When I get a call from them now I put the phone down & “BLOCK” the number. Thanks for making this video it will help a lot of people 🇬🇧👍
This really is annoying me that this is happening now, I recently moved to the provider mentioned here after Virgin Media decided to shut down their mobile business, and I've now started to be plagued with these calls. I don't answer the phone to anyone at this point. Thanks for your good work Jim though
Fantastic, Jim. I've been watching your videos for many years, and they're just as good as back then. Love you, Jimmy. Keep the scammers rolling in the dirt, thank you.
What you do is fantastic. Anyone of any age or ability can be caught out by scammers. My late father was almost caught and my carer in her late twenties was caught out as they rang her just as she was dashing late from work to collect her son from school. It's outstanding what you do but so worrying that the authorities either ignore it or wait until too late 🙁
Last time I was called...and I was very aggressive towards her...I never have been called ..it's now one year later..the deleted me from the worldwide scammers phone dossier
Jim I’m lost for words because what more can you say about the greatest Scambaiter of all times 🤷🏽♀️trust me when I say your work is very much appreciated. You are the best and I’m so glad to call you my friend ❤️💜😘
Keep up the good work mate !! You Might need to upload this video to UK media and be alerted of those disgusting people !!! Uk it’s gettin fullllll of them !!!
as a former O2 employee it was great to see how these scammers operate, they would call the call centre regularly, pretending to be the customer and try to either upgrade the phone and get it sent to a different address or try and gather personal information about the customer which they could use for whatever purpose they wanted. Sadly while O2 has made some improvements it's still too easy for people to be scammed, one of the managers told me they don't want to change any of the security processes as it can become inconvenient for the customer which could mean they would go to a different network, they would rather just refund a customer after they have been scammed and revert the customer back on to the original tariff they actually doing something about it - Jim if they is any info I can provide to help you about the different tricks I've seen different O2 scammers use just get in touch
but surely the phone number used to call the centre would be different than the number registered? and also, wouldn’t the accent stand out? someone who’s called Dave you can be confident is gonna be an english man. the different address I’d imagine would be the ultimate red flag as we have to disclose beforehand that our address will be changing, not just pop up randomly with a new one.
@Phankitty while having a different accent could be a red flag we couldn't use that as a reason for investigation, while calling from a different number might be a sign of something untoward o2 gets loads of calls from people talking about different numbers (I.e. people who have the contract in there name but a family member uses it) it's very difficult to identify fraud
@@LiterallyAllNamesAreTakennot always the case I live in Spain and I'm Irish and my name is aisling so maybe when I call people they think my name is weird and doesn't match up ....who knows...m
I have an Irish accent and all my Housemates are from Pakistan so they have Pakistani accent but their names are not very obvious Pakistani names more like nicknames so it's always the case
As a dev, this has been absolutely eye-opening. I only have password resets via email in my own websites, but never thought "1-factor" reset (SMS or not) could be so dangerous...!
OTP through SMS being prone to social engineering (scams) has been warned against for over 5 years if not more by us folks in the security industry. I use authenticators rather than email, but a lot of places (especially banks) only let you use SMS for OTPs.
@@dazealex If the attacker gets the victim to 1. ignore instructions, and 2. read out the reset code to the attacker, this presumably also works regardless of the method of reset code generation - SMS, Email, or TOTP...!
@@janedoeYT then the scammer would need to know both phone number and email of the victim. They could do it purely via email but it would seem more suspicious and less urgent
I get at least two of these calls a week !! I wasn't sure how the scam worked so normally just tell them to F*** off or hang up but now I know I'll play along and waste as much of there time as I can !! Great Work Jim Keep up the good work ;)
Literally received a call from 'EE' from a number in Cardiff, a very similar male sound reading the same script - they wanted to upgrade me to an iPhone 14 Pro. This video is bang on and thanks Jim for your continued effort exposing the scammers.
I received a couple of these calls, identified them as scams, and asked the callers if their parents knew what they did for work, and if they’re proud of them ^^’ they both hung up
Great video! Even Jim's calm soothing voice cant stop my rage at these scumbag scammers. I wholeheartedly agree on further information besides a one-time code need to reset a password. I know it may be an inconvenience, but anything to stop these scammers would be worth it.
Another thoroughly researched and wonderfully entertaining video. I've been working in Cyber security for years and love watching your videos, mostly because they give me that comforting feeling that the "good guy" wins at the end. Keep up the great work!
I’m from Pakistan Lahore. I’m glad to see this video because I do suspect more of such fraudulent activities taking place here. That Zainab tower 8:29 is in model town, few minutes away from where I live. I was once hired at a call centre job and spent only three days before eventually leaving. I saw too many red flags and I observed the head of the operations, who happened to be the biggest red flag for me. I asked Allah to guide me and surely Allah did. If I come across any more, I’d be sure to let you know and maybe help someone like you. Great Job man.
@@JimBrowning Perhaps if you give some evidence of who has been scammed in rhe past to the likes of O2 etc maybe then those customers who have been scammed in the past might be able to claim from their banks as they would evidence of the fraudulant tactics used unless you have contacted those found yourself and directly sent over their individual info found idk, although personally speaking I would not trust O2 to do anything with any info as they immediately sell your telephone number to possible scammers immediately after purchase I had mine a week never used it to make outgoing calls nor given the number to anyone and instantly getting calls from scammers needlessly to say I contacted O2 and they confirmed then they sold my number (I recorded the call also was on xda developers around 2012 or so along with a transcript) fortunately I hadn't used the device so returned it immediately and switched providers.
The biggest red flag is a telco calling you at all to offer anything that is in your benefit. I've been at different ones over the year and as long as you are a customer they don't care about you at all. As soon as you send the termination notice they gonna call you 5 times to offer you a better deal. Like you could have a 10 year old contract with 500mb data and they wouldn't offer you anything. As soon as you cancel they gonna call you and offer you 50 gb for the same price.
I once had an iPhone. A coworker stole it. Since I didn't have absolute proof, i had to take a loss. He was later caught stealing from another coworker and they just told the staffing agency he wasn't needed. Now he's picking pockets in some other company.
Wow, absolutely superb work Jim - so glad the police managed to act on the information and recover some of the devices. Totally agree re SMS-based 2FA - at the very least require a 2nd bit of info, but even better they should offer TOTP app-based 2FA rather than SMS.
I received one of these calls, and was suspicious from the very start. Even before they'd mentioned sending the one-time code I got the text warning me not to share that code with anyone including O2 staff, so I hung up the call. They tried a few more times (each time from a different spoofed number) and I just hung up every time; eventually they gave up.
The sad part is how scammers are working alongside with the police agencies, at least in countries like India... Almost every time people like Jim are sending proof of criminal activities to the Indian police, nothing happens, they're lucky if they even receive a single reply from the police. The only times when these scammers are getting arrested is when a major television channel like the BBC is making a documentary about some specific scammers or I'm guessing if the scammers are refusing to pay this corrupted police.
Thanks for your continued dedication to investigating scams Jim. We've all learned so much from you over the years and here, yet again, I had not clue this was going on.
Love all your channels
you, jim, and so many others in the scambait community are doing such amazing work, please keep up the wonderful things you all do
@@imgamerfulI second that!
WHY DID YOU REDEEEM ITT?????? NOO NOOOO DO NOT REDEEEEEM
Thank you Kit... I really appreciate the community effort with these scams. Maybe a linkup again soon?
Jim Browning is the David Attenborough of tech safety. Love his soothing voice and how much he educates the public about scammers.
He should do a series like that. Today we observe scammers in their natural habitat...😂
I love his voice.
I’ll be shocked if no one’s heard of David Attenborough
Smartphones can be deactivated and locked, so scammers are basically stealing a brick.
@@ethanch3011 I wont be...
I'm surprised that you haven't been hired by the FBI or similar org, because you are so thorough and expose these thieves (devils) to the core....much thanks to you Jim
because he helped people and FBI helping the government not the people don't mistaken.
@@VietboyGamerUSA Took the words right out of my mouth. The FBI just needs to LOOK like it cares about the interests of the pubic. In practice, they don't care at all.
As somebody who used to work for the Bureau that’s absolutely not true. And if he does in fact work as a consultant or Human Source he would not disclose this information.
He probably sub-contracts for an agency or police organization. Believe me, their fully aware of this guy and those with his skill set.
How do we know they haven't? 😅
As someone that just got hit with some type of scam and fraudulent charges I'm having to fight, thank you for what you do. These videos and scams are closer to us than we realize and at any moment, can fall right into our laps unknowingly. I have a newfound respect for what you do and it means a lot. Thank you.
Smartphones can be deactivated and locked, so scammers are basically stealing a brick.
E
I keep getting txts from unknown numbers saying i urgently need to pay a toll. To click on the link below. I don’t have a toll fee and would never click on any link . It’s getting really scary
Feel free to elaborate so we can learn from your situation.
I'm fighting one of those scams, however the police refer to them as speeding tickets.
As a Pakistani, I’m glad you’re exposing these people. I highly doubt the Pakistani police will take any action against it unfortunately. But one can only hope. These people deserve to be behind bars
Jim Browning himself showed that when you report scammers to the local police, then the police call the scam boss and tell him that he need to meet up with them to discuss "things" and to "bring it". We all know what "it" is. Reporting simply get the police paid by the scams, as well as the scammers.
It's still good that these scammers have to pay huge bribes to police every time they have a case.
@@billg7205i think PTA could do something Abt i
@@Boredistan
Once this is viewed in Pakistan. These all scammers will be taken down. He did a good job by hiding their faces. Pakistan, these days, is very sensitive about its reputation in the world.
@@namaloompakistani1768Where will they hide their faces when they meet their creator?
As someone who works for a telecommunications provider based out of Canada, I appreciate you bringing awareness to this. I've definitely had a lot of customers who've been fooled by this scam, as well as other scams like it.
Maybe u guys should come up with a better way to secure customers accounts or when ordering such expensive items
How? If people aren't reading the warning text message that was sent before the code, who thought is that?
Being scammed is horrendous but often the victims need to take responsibility if they're not reading the warning alerts, and not taking steps to protect themselves.
Most people make themselves contactable by social media, sharing posts and things from unknown sources.
People learn about the dangers of Facebook from work in school but they do it anyway. There's a disconnect from what they learn in the classroom to what they do in real life.
@@CrazyTobster Don't get too heated. The other guy is likely a scam victim trying to find anyone to blame because he's not ready to admit that some of the blame lies with him.
I've never fallen for these scams, but I did manage to save my grandfather-in-law from one. He was a sweet old man and was going to send scammers $4000 CAD. I stopped by while he was wrapping the money in tin foil and promptly blew the whistle. The scammer was apoplectic that I'd stopped this man just minutes before his money would have been safely mailed away. I put his rage on speaker phone and convinced grampops that the guy was a scammer. He'd been using a faked American accent but in his rage his native Indian one came back.
My grandfather-in-law was quite grateful that I'd saved him from scammers. Grateful enough that he cut me a cheque for the $4000 he would have lost had I not stopped by. I tried not to take it but he insisted that if I didn't take it, it was only a matter of time before a scammer did.
Got called today by these scammers, thanks to you and your videos, I was safe.
Keep up the good work!
same. I told them I was not interested in a promotion and he said "ok bye" and hung up instantly
Its really sad how innocent some of the victims are. I hope enough people watch these videos and educate themselves and others about these scams.
E
I know people working in security departments at banks that have stopped large transactions and phoned people. Most refuse to listen as the scammer is always right. One person I heard about lost £50K as the call handler was pleading with the person not to transfer money and saying that it was a con. He was repeatedly warned that if he did go ahead, the bank had advised him not to, explained he was giving his money away and was speaking to criminals, so would not be able to get it back and the bank would not be paying him for his own losses. He was advised the call was being recorded and asked him to confirm everything again. As a last resort, they said it would take until the next day to release the money, to get him to think about it. He argued and demanded they release his money, so they did and he lost the lot. It ended up in the Philippines and "vanished".
That is a bank that has the best fraud detection centre around, very pro-active.
Jim does this professionally and he's been scammed before too. if it been happen to you there's little you can do to be prepared for something. these scammers suck but there's way better ones out there
@@Bond2025 Sad but well deserved tbh, that is all on them, I don't feel bad for people who act like that
@@swimfan6292I've almost got scammed as a kid. So I don't judge people for being naive or haven't heard of it. I've got lucky, that I didn't had any consequences.
Some friend of mine was being scammed by a massage, that was extremely precise and had a perfect fit on what has happened in his life. So sometimes, you just need to be unlucky. Second guessing is great, but mistakes are human natural and we all do have weak moments tho.
It's astonishing that people would be led this far down the rabbit hole. Great Video and public service!
True. I hear their voice and immediately, think: this ain't someone from the United Kingdom. One should think, nobody in the United Kingdom attends school, and go through their whole life, barely able to speak their own language.
you are a national treasure, doing what the supervising departments cant do
*Global* treasure, more like it. This Englishman is looking out for EVERYONE, and this one fan from across the pond sincerely appreciates it. I'm pretty sure the "National Health Enrollment Center" scam is only in the US and not in the UK, but I'd love for someone to expose them, personally.
E
National treasure? More like an international treasure... lol
Global treasure.
@@GlitchManOmega Northern Irish I believe
Sir, you are a hero! Love your videos. I'm in Australia where our consumer watchdog, the ACCC, is compiling a special report on scammers and the cost to Australian victims. No matter how much we warn people, it still keeps happening. Very frustrating. Anyway, love your work and stay safe.
I have no idea how. All it takes is a single realisation, which is think logically. The context, the usual MO of a company, double-checking with the company, the English errors in correspondence, just simply not trusting or accepting things one did not solicit. But then again, our country is one of the stupidest in the world I'd say.
@@skarloeythomas5172that's a bit harsh given the number of people in Australia where their first language isn't English, not to mention it is predominantly the elderly they go after, again and again after tricking them once... l have lost count of the number of calls received by my elderly parents after getting scammed once... big money in selling on the ph numbers.
Don't blame the victims blame the lowlife scammers🤨
Thank you Jim. I didn't know of this scam until I watched this video literally yesterday, I work at a UPS store and someone came in today to ship a Iphone from spectrum, they said they had to pay for the shipping and it was going to another person because they sent it to him accidentally.. I called out the scam and helped him contact the real spectrum, saving him from shipping it out.
What's mindblowing to me is the fact that the easiest way to spot these scam emails, calls, messages etc. is they they usually contain bad unprofessional english, low quality images, incorrect text formatting & font etc. One day, inevitably, they will improve this and fool more people. Thank you for constantly exposing these scams and saving countless people!
Jeez, your comment immediately made me think of ChatGPT and how scammers could use that to their advantage 😳
There’s a theory that small mistakes like this are intentional, in that it weeds out more observant people who wouldn’t fall for the scam. People who don’t pick up on those subtle clues initially may be more easily duped.
The real mind blow is it says, if you just got a call asking for this number hang up, and they do it anyway..
@@holderbee7811 The scammers are trained to not shut up, keeping you distracted from reading the OTP warning.
@@aaronboggs5799 I think the only problem with that theory is it assumes too much intelligence on the scammer's part.
As an EX Carphone Warehouse employee of around 8 years, the amount of customers that would come into my store regarding about orders placed with their details shortly after an odd phone call or sometimes text message was very surprising, when we in-store would explain they've been scammed their reactions were varying to say the least. From my experience there's not a lot that could be done as networks wouldn't allow us to return them a lot of these shady orders were upgrades on a mobile phone contract which have zero returns policy's, unbelievably frustrating.
Keep up the amazing work as usual Jim ♥
E
So who paid for the scam the customer or the network?
@@Kim-Jong-Un-4 in some cases networks would be understanding, reverse the upgrade and no charge would come to the customer.
In majority of cases networks would say an upgrade has been processed, the “customer” has chosen that phone, tough shit. So they would have to go down a legal route to try get any help as we were very limited as to what we could do as we’re weren’t the network.
Also, screw Carphone Warehouse.
Years ago, we had a Nokia 5800 Express that went faulty in the first few months. Carphone Warehouse said we caused water damage
The date on that report was from before the phone was even manufactured
I complained so much, and then went right to the top. Their CEO said "We trust our engineers" Like do you have some kind of time machine?
I then sent it to Nokia directly, and they replaced the board. I asked "Hey did you see any water damage?" They said "Nope. If there was, we wouldn't replace the main board. These phones have a known problem with the main board"
In that sense, Carphone warehouse's tactics are no different to those of scammers when it comes to repairing your phone. That's why I actively refused to shop with them after that.
@@waqasahmed939 that’s wild, I mean we could see the whole repair journey on the system when sending handsets away for repair, surely someone would’ve noticed that when you went to collect it?
To be honest I’m not sure how it’s even possible to put a date before the manufactured date of the phone on a repair report, it’s all done through the system when the phone is booked in to be sent away then the report is updated from that point. Very strange.
A zillion thanks to you Jim. Youve helped our mother, grand and great grand moms over the years.
KUDOS andhats off to you!!!!
Shots fired! 🔥 🔥
"...and please don't turn into another India when it comes to tolerating this sort of scam."
Thank you Jim for all you do!
Thank you @Deyo.... Let's see if Pakistan can do better than India.
Just love this community.
@@JimBrowningill contact some media popular media sites. Pakistanis (except scammers) are against scams and they will put up a fight against these people hopefully. Thankyou for bringing attention to this. I also heard phones being stolen and being shipped to Afghanistan. Maybe look into that if you can too. Thanks
FIA is federal investigation agency more powerful than local Police
One of their duties is dealing with cyber crimes.
Please also contact US Embassy in Pakistan. If they call police with evidence police must have to take action.
Until a few days ago I never watched another anti-scam video and I walked away from it with a massive amount of respect for your professionalism in the face of this very real menace. Thank you Jim for your amazing work!
I think we all agree that these videos shouldn’t stop. Stop the scammers! ❤
How scammers steal iPhones
It would be nice if videos like that could be stopped because no scammers were left. 😅
@@LavaCreeperPeople N1ck gh_äÄ**rs you mean
@@LavaCreeperPeopleyes that is in fact the title of this video
I do think these videos should stop, they can't play indefinitely.
I'm on O2 and I've been getting these calls for a couple of years, I generally string them along for a bit with a fake code just to waste a bit of their time if I can. Thanks for bringing light to this and great job getting some arrests. I'd like to see the O2 message adjusted, the fraud alert first is good, but the 2nd text should also have a warning IMO.
Maybe it would help if the message said what the code actually is used for.
@@maxine_q Yeah, some sort of THIS CODE CAN BE USED TO RESET YOUR PASSWORD etc., in the 2nd message would help at least a little IMO.
that's why i never pick up my phone these days
The funny part is the companies like o2 are obviously aware of this kind of crap, but as long as their numbers in the gains column are higher than the numbers in the loss column, they will just never really care.
@@jenofjennifer literally this. Its not even worth it unless its someone i know..
I get calls every day from groups saying they are trying to help me with Medicare upgrades, funeral services, and a number of other things. It's just ridiculous. I am so glad you and others like you are fighting this.
Thanks Jim for your hard work!
On IG
@@GeorgiaSchlicher-xp2kf you know he cant do that
@@GeorgiaSchlicher-xp2kf how?
How can I collect the 20?
I want to join the fight against iphone users... I hate them.
Thank you Mr. Browning for making these wonderful videos, informing the general public that these scams exist and to be aware. I had elderly family that were being scammed and sadly, they refused to listen when they were told that they were being scammed. Hopefully others do not fall for these traps.
Bro got scammed one time and now makes it his entire life to get rid of everyone of them😂 good work mate!
Is that his origin story? Is there a video about this?
@@laxuscullen here is what wikipedia says:
"Browning began researching scam operations after his relative lost money to a technical support scam. He started his UA-cam channel to upload footage to send to authorities as evidence against scammers."
"On 26 July 2021, Browning was targeted by scammers who pretended to be UA-cam support staff and misled him into deleting his own channel. His channel was reinstated four days later. He explained in a video that the scammer used Google Chat to send an authenticated phishing email from the Google's domain and convinced Browning to delete his channel under the pretense of moving it to a new UA-cam brand account."
It’s good to know the police in the UK will take these reports seriously, especially from you Jim as I’m sure you send them your video evidence etc…the same can’t be said for the countries these scammers operate out of.
The thing with UK police is they will definitely look into things and get shit done if there is sufficient evidence provided, or there to be collected. Problem lies in the fact that the Crown Prosecution Service gets so many cases that if they don't see it as worth their time (A case with a high chance of winning), it gets thrown out, leading to people moaning about how shit our Police are, when truth is they don't waste time on a case they know will be thrown out.
it also has to be with the fact that when victims are from other countries, how can cops in these countries act? They don't stand in courts. I think victims should pressure more to their govts so that they pressure govt of india and pakistan about these issues, then and only then will this be solved. Also how the fuck are these scammers getting people's phone numbers?
@@A1stardan
You really don’t know that our data gets collected online and sold off by greedy and shady companies, and that there are also hackers that break into company servers to steal our data and sell it? Goodness.
I found pretty much all my personal data on “Thatsthem” and “mylife” where they listed my phone numbers, addresses, email, etc.. We lost privacy eons ago with the internet.
@@TheCrimsonFist501 I think you have hit the nail on the head there, one of the main factors as to why I left the police, all this hard work that you put in and then the CPS turn around and say “not enough to pass the threshold.”
@@TheCrimsonFist501 Well, at least something is being done. When the person gets a text message, it says that if you are on a call with someone and he is asking for the code, then it is a scam.
The text is very clear. A few people won’t read it and just blindly give the code.
Jim you are one of the many people doing proper good. thank you. so many people just sit back and don't act.
E
Right now with influencers, scamming people with crypto-currencies is just normal and wide-spread. Everybody is doing it, over and over...
You just need to publish a picture of yourself standing next to a Lamborghini alongside with 2 or 3 prostitutes and thousands of people are sending you all their economies thinking they're about to get rich too. Isn't that wonderful?
I receive these calls every month or so, telling me I can get 40% discount. I used to work for o2 for a number of years so asked where they are calling from as I know all the call centre locations. They said the head office in slough. If I have time, I try and take up theirs. It’s angers me that so many unfortunate people will believe these fraudsters and I hated dealing with fraud calls from customers who were really upset. Thank you for highlighting this on your channel, as well as all the other work you do!
Just when we needed a new Jim Browning video- he comes through with another brilliant video educating the public about these detestable scammers! Thanks so much for all you do, Mr. Browning! Cheers!
On Instagram
He helped me recover my scammed money back
11:48 😊😊😊 11:50
100th like
I feel so bad for anyone who happens to get scammed by people like this. It's so easy to have it done to you if you aren't smartened up to their tactics. Keep it up Jim! Thank you for doing everything you do!
You feel bad for someone with half a brain?
@@mishmash9397 watch out everyone we got mr badass 'never fell for a scam' here
If you haven’t got more than 3 braincells* I think you mean
Honestly, if the message about the OTP wasn't preceded by the warning about not sharing the code... there's a slim chance I might have fallen for it yesterday.
I was half asleep and lucky my - wait, 40% off is too good to be true- sense kicked in after I literally told them it was awesome and to go ahead and apply it.
The silence after as I woke fully up made me realise I broke his script. They sent me a second OTP telling me to look for the discount code.
I was honest and told them no discount code arrived haha. He called me an idiot and I frustrated him into hanging up xD
Well, it should certainly be a red flag when you have to send a new phone to a random address. I don't know. Maybe someone should've thought: "this is an odd thing to do to save 40 percent on my phone bill. Hmmm 🤔".
As a Pakistani and an ex-scammer, yeah desperate times made me do this shit for two months but I was so bad I never managed to catch one, I am now 8 years clean and 4 years experienced Software Engineer and am willing to go against these a***s head first.
I am sorry people
If you can help infiltrate some of these groups, do reach out to me. My contact details are in the 'About' section.
Thank you.
@@JimBrowning will do boss
We need more people like this. Good on you for writing your wrongs and becoming clean. Maybe you can do something good with Jim here in the future. God bless you ❤
@@tabiclemmons3493
Mine too. I Just make a new one.
@@supershasha thank you for your words kind stranger ❤️
I feel bad for the legitimate call-center workers with Indian-ish accents. At this point if I hear one of those on the phone I hang up. But in the past I've been helped in big ways by those actually working for Microsoft etc. If only the countries' governments would do something about the criminals!
seriously, At this point I cant help being paranoid whenever I call my isp and hear an Indian accent lol.
Same here in Italy with Eastern European accents, and it saddens me.
tru 😢 not only are the robbed people but also honest pakistanis and indians are robbed of their jobs because it's reasonable to feel suspicious of "scammer" accents
what legitimate indian call center workers
@@VeggieRice Few, if not most of the US companies, be it Tech or not, outsources manpower from Asian countries like India, Philippines, Malaysia etc. One of the reasons being, it will cost them less for same amount of work done in onshore employees.
Telling my fake pharmacy scammers the names of the buildings you mention really turns the conversations around. Thanks for a few more!
oh I think I'll be using the building/company names next time they try to call and scam me, see how flustered they get. This is priceless gold info!
After learning Amazon was recently sued for auto subscription renewal practices, I wasn't shocked that they made it easy for their customers to get scammed. Shame on you Amazon!
I’ve had them call me saying they were from O2 and I was due a free upgrade, even though I’m with EE, knew it were scammers so played along with them and give them loads of false information and they believed it for ages 😂 my thought was keep them going as long as possible as this could prevent 1 less person getting scammed. Keep up the good work Jim 👏🏼
one of the dead giveaways to me is the volume, it goes quiet loud quiet loud, a legit company has good quality microphones for their customer support to use.
These scammers make me sick, thank you for exposing them!!!!!
Jim Browning is truly a hero
Jim Makes me comfortable knowing that I’ll never fall for a trick in the book again with these inhuman scammers. Thanks Jim
Maybe... but Jim himself fell for a scam a while back so don't get cocky.
Don’t be so sure…
How scammers steal iPhones
Again?
Given that Jim lost his channel at one point to a scammer. I wouldn't bet that you'll avoid all of them.
Scammers are innovative, coming up with new ways all the time. All it takes is a bit of bad timing.
Jim video should be shared with billions of people!!
The more about these exposed scammers' videos are shared, the more lives are being saved!!
Everyone who has watched these should not be selfish to keep to yourself. Sharing to prevent further innocence from financial loss ..is life sharing act!!
i work at an o2 store, where the majority of the customer base are old people, and this happens so often.
it’s so incredibly upsetting to see
Yeah I work in O2 as well (Not going to say what department) but the amount of people this happens to is silly
So all the scammed old people... does O2 help it's customers and eat the loss, or do they still make the old folks pay for the expensive phone?
Wtf is 02? Never heard of it here in the USA.
@@p0gue23ve personally dealt with a lot of these cases and O2 eat the cost. Customers have Thier account investigated and the phone removed due to confirmed fraud.
A lot of people still don't even realise they've been scammed until they're still paying for the phone months later and questions why when they've returned the phone.
@@anti-ethniccleansing465kinda like AT&T.
Good stuff Jim, you and all the other content creators are having a truly meaningful impact on spreading the word AND tackling the scumbags head on. Good stuff
My poor old mum was done by this scam. It's been months and whilst I told her to call O2 and cancel any orders that had likely been placed, it's caused a right knock on affect with her bill
What is this world we're living in now!? At least we have Jim
@Felixtris-kf5pf2rp6m SCAMMER
Really nice job, Jim. This video is only a few minutes long but it probably took weeks or months of work. Thanks for all your efforts. Keep fighting the good fight.
"and amazon is a prime example"
jims got jokes
Someone got it :)
Nah what a guy@@JimBrowning
Your channel was recommended to me by a viewer of yours when I complained on a 60 Minutes Australia video that something must be done about all these scammers. They said you WERE doing something about it. I am happy to watch and subscribe.
Thank you for what you do Jim. Keep fighting the good fight!
Always a good omen to hear from Jim Browning. Cheers!
Thanks @ggarzagarcia Good to have you here.
@@JimBrowningbeen watching for a long time
@@JimBrowningI'm so grateful to you for telling us about the new ways these individuals are coming up with to scam everyone.
I got a few calls on my mobile telling me about new phone contract deals saying they are carphone warehouse,BT or PC world.
They try and get you to sign up for a direct debit.
They always have a Indian accent so I waste their time.
It's a new tactic I found but I always contact the relevant firm they claim to be with & always get the same answer.....it's a con.
I'm not sure if people have fallen for this scam but I think people should be aware of this.
If you can make a short clip about this I think people should be weary of this new tactic.
I knew it was 🐂💩 when they offered me a S23 ultra with a unlimited everything 12month contract for £18pm.
Thank you
Awesome video. I got called by one of these scammers and I was totally convinced till I called my provider and asked questions.
Awesome video, Jim! Thanks for all you do in preventing these scams (and thanks for your good luck on my speech about scams!)
Outstanding job! Thanks for showing another scam. Also Thanks for all your support it is a blessing working with the real master! Education is so important and having you on the right side of the battle is AWESOME! THANKS FOR ALL YOU DO! Let's share this video far and wide.
Jim, thank you for posting this video! I work in a cell phone store here in the states and deal with the aftermath of many accounts that have had fraudulent activity on them. I will be sharing this video with customers as I believe it will help save more and more people from becoming victims of these scams. It's crazy how quick these fraudsters have the ability to mess up ones account.
Thank you, Jim, for all you do to stop these vile scammers. ❤️
Was just wondering what you were up to. Still doing stellar work exposing those thieves! Keep up the fight!
Sometimes it feels like it’s a never ending war against scammers but it’s encouraging to see all the scambaiting UA-camrs pursue both literal justice and personal justice
You do great work. Dangerous, some of these places don't take this lightly. Keep up the work.
When Jim uploads you know it's going to be worth watching.
I can't believe people fall for this, never answer a call from someone you don't know, and don't give people calling on the phone your money for any reason whatsoever. Thank you for bringing this to people's attention.
I am happy to answer the phone from an unknown number, because I have a superpower. It involves the ability to hang up on scam and marketing calls, the moment that I recognise the call as such, which is usually within seconds. Noone, so far as I know, can carry out a scam simply because you answered a call. If anyone knows otherwise I will be happy to be corrected.
Oh, and by the way, there are always going to be instances where you have to provide payment over the phone, for legitimate reasons, such as a purchase from a company that does not offer online payments, or when making a restaurant reservation by phone, where a credit card must be supplied, so it's not helpful to give across the board advice regarding payment by phone.
@@GeeEee75you're pretty dumb
Great video from Jim Browning! You always bring the best videos, thanks so much for your talent at these scammers!
Thank you Jim, for all that you do to protect people from getting ripped off!
OMG I’ve had this scam tried on me about 20 times over the last few years. But I had a feeling it was a scam. When I get a call from them now I put the phone down & “BLOCK” the number.
Thanks for making this video it will help a lot of people 🇬🇧👍
Nearly felt for this one. The fraud alert message is the only thing that stopped me. It all felt so genuine
Jims back! The world is a better place again,bless you mate
This really is annoying me that this is happening now, I recently moved to the provider mentioned here after Virgin Media decided to shut down their mobile business, and I've now started to be plagued with these calls.
I don't answer the phone to anyone at this point.
Thanks for your good work Jim though
Nice work as always Jim!!!
Hey there NanoBaiter you are awesome as well ❤️😘
Thanks again @NanoBaiter. This community are just brilliant.
@@stephaniehumphriesThx stephanie! ❤
@@JimBrowningis
Thank you for all your hard work. I'm in the US and have gotten that ATT robo call more times than I can count.
In canada i am getting more scam calls than actual calls.. i feel like forever alone meme when i look at my call history...
Fantastic, Jim. I've been watching your videos for many years, and they're just as good as back then. Love you, Jimmy. Keep the scammers rolling in the dirt, thank you.
Thank you for the info and all your work to expose those scammers .
Very welcome
@@JimBrowning what about in the UK with those rentals being sent phones any luck with uk police?
What you do is fantastic. Anyone of any age or ability can be caught out by scammers. My late father was almost caught and my carer in her late twenties was caught out as they rang her just as she was dashing late from work to collect her son from school. It's outstanding what you do but so worrying that the authorities either ignore it or wait until too late 🙁
Rule number 1 how to avoid getting scammed “Indian accent hang up immediately” 😅
I usually keep on talking and giving them wrong info
Yeah, I am surprised, how naive people are to believe them.
Unfortunately legitimate US companies have hired Indian workers so just an accent isn’t a guarantee that it’s a scam call
Last time I was called...and I was very aggressive towards her...I never have been called ..it's now one year later..the deleted me from the worldwide scammers phone dossier
Rule number 1 is Don't tell anyone a ONE TIME PASSWORD.
Jim I’m lost for words because what more can you say about the greatest Scambaiter of all times 🤷🏽♀️trust me when I say your work is very much appreciated. You are the best and I’m so glad to call you my friend ❤️💜😘
I truly enjoy your videos ... I hope you never stop doing Gods work.
Keep up the good work mate !! You Might need to upload this video to UK media and be alerted of those disgusting people !!! Uk it’s gettin fullllll of them !!!
as a former O2 employee it was great to see how these scammers operate, they would call the call centre regularly, pretending to be the customer and try to either upgrade the phone and get it sent to a different address or try and gather personal information about the customer which they could use for whatever purpose they wanted. Sadly while O2 has made some improvements it's still too easy for people to be scammed, one of the managers told me they don't want to change any of the security processes as it can become inconvenient for the customer which could mean they would go to a different network, they would rather just refund a customer after they have been scammed and revert the customer back on to the original tariff they actually doing something about it - Jim if they is any info I can provide to help you about the different tricks I've seen different O2 scammers use just get in touch
but surely the phone number used to call the centre would be different than the number registered? and also, wouldn’t the accent stand out? someone who’s called Dave you can be confident is gonna be an english man. the different address I’d imagine would be the ultimate red flag as we have to disclose beforehand that our address will be changing, not just pop up randomly with a new one.
@Phankitty while having a different accent could be a red flag we couldn't use that as a reason for investigation, while calling from a different number might be a sign of something untoward o2 gets loads of calls from people talking about different numbers (I.e. people who have the contract in there name but a family member uses it) it's very difficult to identify fraud
@@LiterallyAllNamesAreTakennot always the case I live in Spain and I'm Irish and my name is aisling so maybe when I call people they think my name is weird and doesn't match up ....who knows...m
I have an Irish accent and all my Housemates are from Pakistan so they have Pakistani accent but their names are not very obvious Pakistani names more like nicknames so it's always the case
@@LiterallyAllNamesAreTakenthe phone number can be the genuine O2 number (Due to number spoofing)
Awesome Jim! Much love for all you do to stop these pond scumbags!
As a dev, this has been absolutely eye-opening. I only have password resets via email in my own websites, but never thought "1-factor" reset (SMS or not) could be so dangerous...!
OTP through SMS being prone to social engineering (scams) has been warned against for over 5 years if not more by us folks in the security industry. I use authenticators rather than email, but a lot of places (especially banks) only let you use SMS for OTPs.
@@dazealex If the attacker gets the victim to 1. ignore instructions, and 2. read out the reset code to the attacker, this presumably also works regardless of the method of reset code generation - SMS, Email, or TOTP...!
@@janedoeYT then the scammer would need to know both phone number and email of the victim. They could do it purely via email but it would seem more suspicious and less urgent
I get at least two of these calls a week !! I wasn't sure how the scam worked so normally just tell them to F*** off or hang up but now I know I'll play along and waste as much of there time as I can !! Great Work Jim Keep up the good work ;)
Enjoy your content Mr. Browning. Always stop what I'm doing to start the premier.
So glad the UK police got involved! Thank you for doing so much, Jim!
It must be nice to live where the police have an interest in detective work and uncovering such scams.
@@tactileslut no doubt! American authorities could give a rats ass.
Literally received a call from 'EE' from a number in Cardiff, a very similar male sound reading the same script - they wanted to upgrade me to an iPhone 14 Pro. This video is bang on and thanks Jim for your continued effort exposing the scammers.
I received a couple of these calls, identified them as scams, and asked the callers if their parents knew what they did for work, and if they’re proud of them ^^’ they both hung up
Great video! Even Jim's calm soothing voice cant stop my rage at these scumbag scammers. I wholeheartedly agree on further information besides a one-time code need to reset a password. I know it may be an inconvenience, but anything to stop these scammers would be worth it.
“If you’re there you’ve probably heard this robocall” AND THEN AN AD PLAYS 😂😂😂😂
“And Amazon is a Prime example” 12:09
10/10 pun
We love you and your work that takes time to help people... great job 😊
Another thoroughly researched and wonderfully entertaining video. I've been working in Cyber security for years and love watching your videos, mostly because they give me that comforting feeling that the "good guy" wins at the end. Keep up the great work!
I’m from Pakistan Lahore. I’m glad to see this video because I do suspect more of such fraudulent activities taking place here.
That Zainab tower 8:29 is in model town, few minutes away from where I live. I was once hired at a call centre job and spent only three days before eventually leaving.
I saw too many red flags and I observed the head of the operations, who happened to be the biggest red flag for me. I asked Allah to guide me and surely Allah did.
If I come across any more, I’d be sure to let you know and maybe help someone like you. Great Job man.
I don't even have the words to fully express my deep admiration and gratitude for all that you do. Thank you ever so much! ❤
You are so welcome
@@JimBrowning Perhaps if you give some evidence of who has been scammed in rhe past to the likes of O2 etc maybe then those customers who have been scammed in the past might be able to claim from their banks as they would evidence of the fraudulant tactics used unless you have contacted those found yourself and directly sent over their individual info found idk, although personally speaking I would not trust O2 to do anything with any info as they immediately sell your telephone number to possible scammers immediately after purchase I had mine a week never used it to make outgoing calls nor given the number to anyone and instantly getting calls from scammers needlessly to say I contacted O2 and they confirmed then they sold my number (I recorded the call also was on xda developers around 2012 or so along with a transcript) fortunately I hadn't used the device so returned it immediately and switched providers.
Been watching scam interceptors on TV, and loving it!
"Amazon is a Prime example."
Heh, good one.
Heheh - someone spotted that :)
Amazon Prime haha
Awesome research and information sharing; you without a doubt keep countless people from walking into such traps!
Thank you so much, dear Jim and all your friends 💐 This was new to me. 😢
Great video thank you for the work you do ❤
You are so welcome
The biggest red flag is a telco calling you at all to offer anything that is in your benefit. I've been at different ones over the year and as long as you are a customer they don't care about you at all. As soon as you send the termination notice they gonna call you 5 times to offer you a better deal. Like you could have a 10 year old contract with 500mb data and they wouldn't offer you anything. As soon as you cancel they gonna call you and offer you 50 gb for the same price.
I once had an iPhone.
A coworker stole it.
Since I didn't have absolute proof, i had to take a loss.
He was later caught stealing from another coworker and they just told the staffing agency he wasn't needed.
Now he's picking pockets in some other company.
love the work jim!
It's always sad how Jim hands all the info about these guys on a silver platter to the police and they still might not do anything lol
The Pakistan and Indian police force officials are probably on the scammers payroll.
It’s more useful for the cops to use this info to blackmail and extort from the scammers.
Great work on exposing the addresses and fraudsters , we are coming for you scammers
Jim's back at it again!
Wow, absolutely superb work Jim - so glad the police managed to act on the information and recover some of the devices. Totally agree re SMS-based 2FA - at the very least require a 2nd bit of info, but even better they should offer TOTP app-based 2FA rather than SMS.
I received one of these calls, and was suspicious from the very start. Even before they'd mentioned sending the one-time code I got the text warning me not to share that code with anyone including O2 staff, so I hung up the call. They tried a few more times (each time from a different spoofed number) and I just hung up every time; eventually they gave up.
I love that Jim is famous, not just on UA-cam, but with scammers and police also 😂❤
The sad part is how scammers are working alongside with the police agencies, at least in countries like India...
Almost every time people like Jim are sending proof of criminal activities to the Indian police, nothing happens, they're lucky if they even receive a single reply from the police. The only times when these scammers are getting arrested is when a major television channel like the BBC is making a documentary about some specific scammers or I'm guessing if the scammers are refusing to pay this corrupted police.