Roger, visiting my aunt in TX and she has been having this problem..i google and youtube everything. thanks to you ...you saved my aunts hundreds of dollars and the machine is quiet and draining now!!! awesome!!!!! oh and we found paper clip, .47cents and some lint. your wife should be PROUD
Thank you , I am a single mom with 4 boys and with your help I managed to fix the problem, there was a sock clogging the pump. This saved me money and took me 5 minutes to do. Thank again.
I watched this but was concerned about making a mistake that would cost more in the long run, so called the repair guy. After 1 minute he diagnosed the need for a new motor (at $180 plus time and service time & call fees). I referenced this video and watched him do exactly the same thing as Roger. Simple and fixed. Could easily have done it myself and saved $75. Ladies .. no fears... you can do it too! Thanks Roger!
My husband thanks you profusely because I greeted him at the front door today with the bad news that the washer wasnt draining. I found this video and 15 minutes later,it was working perfectly! He found about $2.50 in change,a pair of earrings,a souvenir coin from the Smithsonian and lint,lint,lint! This video saved me a call to the repair man. Thanks again,this video is the best!
this video saved us big time--would never have known how to fix the drain problem. So sorry to hear of Roger's passing--it is very neat that he is able to still help mechanically challenged folks like myself and my husband. Thank you soooo much.
My husband and I just followed these steps for our "Duet ht" washer. The basic rules apply though he had to use the next size up 9/32 socket. It worked like a charm. If you haven't fished out all the water in the tub - then be prepared! We did and still had to use 5 towels to soak up the excess. THANK YOU!!! Awesome show great job... and I just read the posts and must say that this is a great way to live on touching God knows how many people in a meaningful way. Thanks for sharing his wisdom.
I realize that this was created years ago and the odds of you looking at the comments are slim to none, but thank you for your comprehensive walk through. I have been searching high and low to find out what size socket these screws are (prior to going to the store and purchasing a wrench) and you are the only one that actually states what size is necessary.
Thank God for your video. I would not have known where to start on how to fix my washing machine, but because of your video, it took me about 15 minutes (including draining the water) to repair my machine. You saved me a couple hundred dollars. THANK YOU!!!!!!!
Thanks so much Stacy for sharing your hubby! His spirit was with me today, helping me fix my washer. I was so excited not to have to call a repairman. So sorry to hear about him.
THANK YOU! I bought a house and the washing machine came with it. It wasn't draining very well so I googled and found your video. Boy were you right about it being clogged! And it wasn't even from us! I found a clump of dog hair the size of my hand, 2 pencils, numerous bobby pins & screws, a key, an allen wrench, a DS pen, some Lego, a plastic sword, $11.63 in change, a toe ring, some pebbles, a few pieces of both hard and soft plastic and a few items that I couldn't even identify!
This was a life saver!!!.....I just moved to Africa and brought my Duets. Can you imagine that the first time I went to use them I experienced this problem......I've owned mine for about 10yrs without a problem so you can imagine my panic. Who could I call and would they know about these models.....But thanks to you drained the accumulated sand and now works like a champ.
We have been having problems with our washer draining for months. It finally got to the point where it would not work at all with out error code. My 17 year old son googled the code and came up with your video. Thank you, thank you, thank you! I could not beleive the crude that was in that drain. My son claimed the $2.50 in change that was also in there! There was also a couple of screws, toothpick, swivels for fishing, lots of lint and dog hair!
This video is my life saver because it made me a hero! It was exactly what the problem was (no draining, no washing....lots of errors)... and it is not mentioned in the manual ANYWHERE!! Really easy - just have lots of towels available to mop up the water that will spill out everywhere.
Wonderful post.Problem solved in 10 mins. Had bunch of socks stuck in the drain area. We called-in local technician, who had no clue how to fix those huge sounds coming out of the machine. Thanks a lot!!!
OMG, I can not thank you enough! $1.15 in change removed and my washer is now draining!!! Saved myself a big repair bill, I can't afford right now!! Awesome! I was not going to tell my husband there was a problem unless I was going to try to fix it!
Thank you for posting the video. I had my drain cleaned in less than 30 minutes with the help of my wife. Found more than two dollars worth of coins, hair, small paining brush, and other crap. It was completely clogged. I had not cleaned the drain in 5 years and would strongly recommend folks to clean it every couple of years to avoid the system from working efficiently. Another issue we found was we had a pan with no drain (just a hole to darin the water. So dont make assumption - check first.
Thank you soooo much for documenting this repair. My husband has tinkered with it a few times with no success. I just watched your video and did the repair on my own. It only took my about 20 minutes, and sure enough, $1.97 in change, a couple of missing earrings, a dryer sheet (don't ask me how) and enough lint to knit a sweater. I love the fact that I was able to do this on my own, mainly for bragging rights! :) Thanks again!
You rock. My family collection in the pump catcher consisted of a barrette, 26 cents in change, a nursing pad and most recently the missing torn bottom of one of my favorite shirts. I put the washer on a small load cycle. Now I'm waiting to see if the pump isn't burnt. Thanks again!
I was trying to find out how to clean the filter on my washer and came across this video. I did what Rodger said to do and am awaiting the results. When I came back to the computer, I decided to read the comments and saw where Rodger had passed away. I wish I could thank him in person, Stacy. You will be in my prayers.
Do you need me to repeat those 530 folks before me who had mention their gratitude for your kindness in putting together this video to save them $$? Count me, the next one. Today I have fixed my washer like a boss with your video help. You deserve more than just thanks from me and all. Thank you and Thank you.
Thanks! We followed your advice, found a bunch of coins, a mailbox key, lint, dog hair, etc. It works great now, and it was quite easy to do! It was under warranty, but nobody would service us as we live so far away. So it saved us money, not to mention the resources it takes to drive so far. Thanks again!
Thank God for Rodger's video. I would not have known where to start on how to fix my washing machine, but because of his video, it took me about 15 minutes (including draining the water) to repair my machine. You saved me a couple hundred dollars Rodger. RIP and THANK YOU!!!!!!! I'm sure he has helped many people and he keeps helping them.
Thanks to you and your video I was able to remove 3 "Bobbie-Pins" from my pump that was keeping my new washer from draining. My Fiance decided she was going to wash everything in the house and ended up giving me a project to do when I got home from work. Thanks again!
You are amazing. Everywhere I looked said the F35 error was the pump and I would be out almost $200 + time to fix it. Watched your video and felt comfortable enough to try it out. Found 1 quarter. That was it. Working great now! Thanks so much!
Extremely helpful!!! thanks!! This is a big day in our house. For the record, I found an Ice cream spoon, wad o' lint, store key chain card, paper clip, 4 bobby pins, paperclip, 6 rocks, 3 beads, 1 penny with significant corrosion, 2 pesos, 2 dimes, 2 twist ties, couple of pieces of opal and a Victoria's Secret logo. Not too shabby.
Hey Roger, almost 3 years later and I had the exact same problem with my washer less than a year old. Your video is awesome, and I found much lint, string, coins and pebbles clogging it up. Thanks a million for putting your video up, it's a life saver! :D
That was a terrific help. I was taking my washer apart, working on the drain line, etc. The reason it wasn't draining was because there was a pair of underpants, about 150 in change, a key chain and tons of lint in the catch basket. Almost flooded the house letting the water out, but it all worked out perfectly. THANK YOU!
Thanks a lot! It works!. I spent 90 bucks for the service form Whirlpool, which turned out to be the foolish thing I've ever done. The "technician" did nothing but advised me to get a new machine. Your post saved us the money. I fixed the drain problem following your guide. There was one pieces of sock stuck the hose. Furthermore I found another sock inside the water entering pipe, which caused the water overflow from detergent box. the machine works perfectly. Much appreciate it!
Thank You Roger. This video helped a lot. An old bathroom rug with that crappy rubber backing was washed and all the crap collected in that filter. Cleaned it out, replaced it now she running like a champ.
Dude!!!! THANK YOU SO MUCH!!!! YOUR MY DAUGHTERS HERO!! THIS HELPED SO MUCH!!! We are a mother/daughter with three kids in the house. she was freaking out..how will I do all this laundry? WE are super 'we can fix almost anything ' women with the help of GOOGLE and GUYS LIKE YOU! BLESS YOU AND YOUR WIFE!!
Thank you so much for this video...extremely helpful and after it took forever to get the bolts off, I was able to clean out the drain. I did have to do it several times and eventually found the fan attached to the motor was blocked by a rubberband. After eventually correcting this, the duet started draining again. I appreciate finding videos like this so I can maintain my own home, without having to hire another repairman. Smiles :)
Thank you! Wow - how perfect. I had done some research on line & figured it was the drain filter, but when I got the cover off, I wasn't sure what to do next...This video made the job soooo much easier. The Whirlpool repair guys are going to be out of business soon thanks to guys like Roger & UA-cam. And when I came to post this comment, and realized that Roger had passed on, I just had to send my sincere gratitude and let you know, Stacy, that Roger's still out there touching all of us! TKU
Just fixed a friends' washer cause of your video, it was draining super slow, pulled out the filter and whoa was it clogged with crap. Love youtube fixit videos. Thanks for posting!!
Sorry to hear about Roger. But I think it does you all some good knowing that he is still able to help others in need. My washer wasnt draining. and his video helped fix my washer. thanks, Roger
Thanks for the help! I found $4.45 in change, a fingernail file, 3 screwdriver bits, water bottle cap, a bracelet, a sandwich bag and a fist full of lint!!!! Took only 20 minutes to clean out. It almost took me longer to inventory the goods!!! Lol. Thanks!!!
Had the same problem. Intermittently it would not spin. I was about to look at replacing the washer (didn't seem worth it to fix, would rather have a new one). Then I googled and found this video. Wow ! It worked. The drain was clogged with a small sock, coins etc. Cleaned it out and it works fine ! Thanks Roger ! You saved me a ton of money, not to mention the headache.
I just fixed my washer thanks to you and your video. I had a disgusting amount of stuff in that trap - loose change, lots of hair, barrettes, grey gunk and even popsicle sticks! Thank you!
This was exactly what I needed for the F-28 code. Door would not unlock and machine was "frozen". The "drain clean out" behind the bottom front panel was full of change, a cat collar, a tweezer, paper clips, safety pins, 4 earings, guitar pick. piece of 1/8 rope, drywall screws, and more crap. Just unbelieveable!!!!!!!!!!! This is my first post on YT, thanks again, bro. Jim
Great tutorial. I had my sister do a "favor" for me when she was visiting and washed my bath rugs on a regular cycle. Between the heat of the water and the spin cycle, it disintegrated the rubber backing and pretty much shredded the rugs.. I thought for sure the pump was shot. After taking apart the front panel and checking the filter, it was filled with bits of the rubber backing. Thanks for the help!
Thanks dude! Just did the same with my Whirlpool Duet and found $2.06 in change, a rubber baby shark, pieces of lace panties, rubber hair bands, bobby pins and a door key, along with a bunch of nasty, mildewed goo. Cleaned it out, replaced the filter and drain cap and it works like new, and the wife thinks I'm a rock star!
You ROCK MAN! I told my husband I watch the video and we did the same thing , apparently my son washed a towel with bedding from his ferrets and there was a clog of that and about 24 cents in the drain. Thank you so much for the help..
I am up in Canada where we have more coins to deal with. $2.74 = 2 loonies, 2 dimes and 4 pennies plus 2 foam bra pads and some other items I could not identify. Your video saved me copious amounts of time as from start to finish, with gaps to watch the next portion of the video, it took 1/2 hour of actual work (maybe). Thank you very much.
HAPPY HAPPY! I did what you told me to do on this video ordered the motor on Ebay, and installed it and my washer is back to working normal!!!!!!!! THANK YOU for you help. wanted to do it all myself but had to get my husband involved to install the hoses back on. Clamps were to hard for me to handle. THANK YOU. I repaired my washer for only $35. Woohoo.
The wife washed a rubber backed rug that has seen better days. Came home to F21, she didn't even tell me about it, she knows I freak out. Anyway I watched this, and when i pulled that thing open.... 2 kids socks, a TON of hair and lint, and all the rug backing filling in every other nook and cranny. Also, my girls love Perler Beads. They are the EXACT diameter of the holes in the debris trap. Ask me how I know... Thanks for the vid, I appreciate the time you took to post it.
Excellent! It worked. My filter was so full (tons of lint, 16 coins, 5 bobby pins, a nail, a 4” metal straw, a 3” deck screw, and more) that it’s hard to believe it drained at all. Also, half the drain holes had been 100% crusted over by the corroded metals. You just saved me a bundle. Thanks!
Hi Stacy,We had a drain error on our Duet washer today. I would have probably called a repairman to come out but I found Rogers video. I followed Rogers instructions and sure enough found 2 babies cloths completely clogging the filter. Roger saved the day for us! I was so excited and grateful I came back to write a comment saying I owed him a beer. Thats when I saw your post of Rogers passing. I am so sorry to hear that. Our thoughts are with you and your family. What a great guy!
Wow. I am sad to hear about that also. He helped me fix my washer. My husband will be so happy I didn't have to call the repairman. It was exactly as he showed me. Thanks so much to him. Helping even after he is gone. So sorry.
Thank you so much!! I found 28 cents for my hard work :) I found that using the hand held attachment for my carpet shampoo worked just as well as a shop vac!! Thanks for posting!!!!!!
Dude, you ROCK!! Two hair ties, a drill bit, some match sticks, and about 5 dollars in change, plus the requisite sludge. Working like a dream now - you saved us! My husband took a 2 minute look, and said "I have no idea". I, on the other hand, did the research, and solved the problem. Girl Power!! Now my 4 teenagers who play sports and have more laundry than anyone (I call it Mount Washmore) will continue to have clean clothes. IT WAS EASY. THANKS!!!!!
I would kiss you if I could! Found a nail, two toothpicks, $1.50 in change, two small rags, a pencil and a lid from a pen. Thank you so much! Very grateful Mom to six kids!
Thank you sooooooooo much! Also tried fixing my machine for months. I could not believe the garbage in the filter. Pens, money, gunk! Great video! Thank you for taking the time and posting.
Stacy, When I started to post this message I hadn't read your last post. I'm so sorry for your loss. He was my hero today. Just wanted you know how much this video meant to me. Omg.Thanks so much Roger and Stacy! It is Dec 21st. Four days before Christmas and the day after my husbands birthday. I hate telling him the washer is broken It's 30 min of ranting and raving. With your video 20 min. problem solved with no fuss! Thank you so very much. Stacy I send you my prayers and hugs.
Thanks for posting this. I am the unhandiest person and followed your steps and my machine is now perfect. I found several coins, a peg and a few bobby pins in the filter!
First of all I would like to say thank you. I have a friend who's Whirlpool duet washer machine went out in the first thing she did beside calling me was called the store and purchase another one. Now her whirlpool dryer stacked on top of the washing machine. When the delivery personnel brought out the washer they were not swap it out because she did not purchase the dryer also so I told her I had to leave it in her home. I came over with the intention of installing it myself but then I decided well she has a brand new washer and she has the old one so let me take a look on UA-cam and see if by chance there might be a solution at least you're draining the water so I looked and found the information from your site. I followed your instructions all the way I cleaned out everything exactly as you put everything back together ran the washing machine through a few cycles and it works perfect! Thanks to that she saved about $900. And I think you wants again because I had no idea of what to do but your instructions were so helpful. Thank you and God bless you, Mark Madison
Please excuse the text from my last comment because I'm voice recording this and sometimes the AutoCorrect doesn't put everything in exactly as I say once again thank you
Thank you so much!!!! You can't believe the mother load we found in our trap - over $3.00 in coins (some had corroded so much that the face was gone and the edges were gone), hair ties, rubber bands, a bit to a screw driver set, rocks, a chain that was rusted to the plastic trap, sludge, pieces of hay, toothpicks, piece of fabric, an earring, parts of another earring, a small key. It's amazing it didn't stop draining months or years ago! This video saved us a house call and ~$179 in flat rate fees for the guy to come out and do the work. Thank you again SO MUCH! (We had the exact same washer.)
Perfect instructions... we cleared out about $3 in coins, some lint, screws, staples, and a ripped piece of clothing out of the trap and it worked fine after putting it all back together. Thanks!!
Thanks Roger! Did as you instructed and in our filter we found 15 coins, guitar pick, grommet, paper clip, small nail file, bobby pin and 2 socks. Yuck! Washer's working just fine now.
Thank you Roger for this video. I had the same problem with my Whirlpool Duet washer, and sure enough, after watching this video, I opened the lower latch and found many coins and my daughters underwear clogging the vacuum pump. now it works like new again, thanks!
U rock!!! Found $2.90 (it was filled), 4 metal clips, 1 plastic sandwich bag (that was a bit more tricky to unwind inside to hole on the side). Started immediately. Thank u!
Thanks sooo much!! After a weekend of car problems, snow blower problems and mail box hit by plow, woke up to a issue on washer, you helped so much! Thanks for taking the time to post this!!
I just saw that some time ago Rodger passed away to a better place. I'm so happy that he was able to help me and so many others still. He seemed to be a great guy in the video.
Thank you so much, I had the problem about a year ago and it cost me about $220 to have a service call, they said I had a bad sensor (BS) I got the error again (F21) yesterday, this time Google to the rescue and found your video :) I read all the comments, I'm sorry to hear about Rodger, in a way I feel he has made a lasting impression in many lives with these videos, I know I can't thank you enough for keeping this video up. Thank you, Thank you. Aharon
Thank you, thank you, thank you! The hardest part was getting the three screws off. Our filter was full of lint. The washer works great now. You saved us the cost of having a repair person come out.
Thank you soooo much you saved us @ $700 !!!!!! We were just about to go to the store and buy a new washer and found your video tried it and was amazed of how much stuff came out of the filter ..thank you solo much !!!!!
Thank you so much for taking the time to record this very helpful video. My husband and I just fixed our washer because we found this. Can't thank you enough!
Thank You so much! I watched your video, showed my husband and we went to work. We were so shocked to find what we did in that trap! Now it works like new!!
thanks Roger Im on holiday in our holiday home in Italy (travelled from England) We had the same problem with our machine here not draining, I looked up the problem on my laptop and came accross your video. We found a bra wire!, a lolly stick and wrapper, a 50c euro coin, and an icecream spoon. Thanks so much, leaving tomorrow to travel back home and was thinking id have to spend my last day in the laundrette or lavanderia as they are called here. machine now works fine xx
omg this video saved me from letting my husband buy a brand new one! i had about 7$ in change, ketchup mcdonalds wrapper, black gunk, a gold necklace we lost months ago, nails and tiny wee marbles in my filter, works perfect now!! Thank you soooooo fucking much for posting this i could JUST CRY!
I had a 'Color Catcher' sheet stuck in my pump. The sheet was beyond the debris - wrapped around the pumps propeller. It probaly was not only block the drain - but also snagged the propeller. This was tricky to remove as I did not want it to rip and be left in a place where I could not reach it. Luckily, I had enough of an angle to get a tweezers in the opening and extract the sheet. You saved me a service call. My washer is 16 months old (4 months out of warranty - isn't that always the way!)
Yes!!! Finally fixed the washer after months of painfully trying to force it to wash using different cycles. I got fed up with it, but didn't want to pay for it to be fixed. It was very difficult to lift the washer in order to access the screws and I couldn't pop out the hose in order to fill a cup instead of letting it flow into the pan. But after some some straining, I managed to prop it up and empty the filter. Worked like a charm!
Thank you Roger, you just saved me $$$$ We found money, bobby pins, a necklace, a screw, lots of lint and hair and black stuff. We cleaned it out and it runs like it used to. Thank you
Well I watched your video through just the cleaning out of the filter and thought I would at least try that. I did and it worked. Thank you so much. You saved us a repair bill and we live on a very limited income. Thank you again.
Roger... Thank You Rock Star... That saved me a few hundred dollars. I don't have the deluxe whirlpool but rather a Whirlpool Duet... Did the same maneuvers and presto... Done!
MUCHOS GRACIAS for this video: it was pretty straightforward a repair however your video at least prepared me so that I didn't run around assembling supplies while in the process of doing it. Anyway, I had a some long pins and nails as well as some beads and a dime. HOWEVER, cleaning that strainer didn't help as one of the long pins got jammed in the motor. Removing it and clearing the impeller wasn't so difficult so at least props to Whirlpool for making the machine user-serviceable to a point.
Almost 8 years later and this video is still good. Mine is on a pedestal, so it made life easy - a small bucket fit great for the drain. Thanks! Oh, I made $1.38 too. ;-)
Had exactly this washer with exactly this problem, and the time and effort you took to record this enables me to fix our machine this Sunday morning, meaning we will have school uniforms for tomorrow . Many Many thanks - they say we have lost the spirit of community/tribe/village.Guys like you acting selflessly like this show that is not true. Good Karma will surround you Mr Speaker Tweaker!
I'd like to thank Rodger's wife Stacy for allowing this video to continue to help others with the repair and saving $! I'd also like to thank Roger (RIP)...looking down smiling at these beautiful comments. My daughter, 17 and I fixed our washer while my husband was watching a fight on tv! I'm usually the fix it mother, so I didn't mind. It saved us $160.00 just to get someone to come to our home and additional fees! Thanks again and God Bless! =)
I just took mine apart like this video. I found the little lint trap almost COMPLETELY plugged with lint and dog hair as well as a hair clip and a couple of pins. After cleaning that mess out, I went to put the lint trap back in and noticed MORE stuff up in the rubber hose leading to the pump housing. I found a quarter, two pennies, another pin, another hair clip, and a foam hair roller in that hose. After cleaning everything out and putting it back together, my washer finally works again.
Thank you! I took apart my dryer and washer cause I had them stacked and leveled my washer thinking that was the problem and of course it wasn't then I found your video. My filter was very dirty, cleaned it out now it works fine. Our washer has been down since before Christmas and it has been a pain commuting etc to clean our clothes. Thank you again for taking the time to post this!
Thank you so much for making this video! I have the exact same washer and setup so it was super easy to follow. Hardest part was getting the screws out with that drain pan in the way.
Thank you. Very helpful. You are the video I found that actually told me what size I needed to take the screws off. Had it fixed in 10 minutes or less after watching this video.
Perfect - drained the machine, pulled out a buck in change, broken pencil, stickers, etc. Now it works perfectly. One suggestion for draining is to use a shop vac and place the nozzle next to the drain. Turn out the drain til it starts leaking and the shop vac sucked up 98% of the 1-1/2 gallons of water still in the machine.
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Roger, visiting my aunt in TX and she has been having this problem..i google and youtube everything. thanks to you ...you saved my aunts hundreds of dollars and the machine is quiet and draining now!!! awesome!!!!! oh and we found paper clip, .47cents and some lint. your wife should be PROUD
Thank you , I am a single mom with 4 boys and with your help I managed to fix the problem, there was a sock clogging the pump. This saved me money and took me 5 minutes to do. Thank again.
I watched this but was concerned about making a mistake that would cost more in the long run, so called the repair guy. After 1 minute he diagnosed the need for a new motor (at $180 plus time and service time & call fees). I referenced this video and watched him do exactly the same thing as Roger. Simple and fixed. Could easily have done it myself and saved $75. Ladies .. no fears... you can do it too! Thanks Roger!
My husband thanks you profusely because I greeted him at the front door today with the bad news that the washer wasnt draining. I found this video and 15 minutes later,it was working perfectly! He found about $2.50 in change,a pair of earrings,a souvenir coin from the Smithsonian and lint,lint,lint! This video saved me a call to the repair man. Thanks again,this video is the best!
this video saved us big time--would never have known how to fix the drain problem. So sorry to hear of Roger's passing--it is very neat that he is able to still help mechanically challenged folks like myself and my husband. Thank you soooo much.
My husband and I just followed these steps for our "Duet ht" washer. The basic rules apply though he had to use the next size up 9/32 socket. It worked like a charm. If you haven't fished out all the water in the tub - then be prepared! We did and still had to use 5 towels to soak up the excess. THANK YOU!!! Awesome show great job... and I just read the posts and must say that this is a great way to live on touching God knows how many people in a meaningful way. Thanks for sharing his wisdom.
I realize that this was created years ago and the odds of you looking at the comments are slim to none, but thank you for your comprehensive walk through. I have been searching high and low to find out what size socket these screws are (prior to going to the store and purchasing a wrench) and you are the only one that actually states what size is necessary.
Thank God for your video. I would not have known where to start on how to fix my washing machine, but because of your video, it took me about 15 minutes (including draining the water) to repair my machine. You saved me a couple hundred dollars. THANK YOU!!!!!!!
Thanks so much Stacy for sharing your hubby! His spirit was with me today, helping me fix my washer. I was so excited not to have to call a repairman. So sorry to hear about him.
THANK YOU! I bought a house and the washing machine came with it. It wasn't draining very well so I googled and found your video. Boy were you right about it being clogged! And it wasn't even from us!
I found a clump of dog hair the size of my hand, 2 pencils, numerous bobby pins & screws, a key, an allen wrench, a DS pen, some Lego, a plastic sword, $11.63 in change, a toe ring, some pebbles, a few pieces of both hard and soft plastic and a few items that I couldn't even identify!
This was a life saver!!!.....I just moved to Africa and brought my Duets. Can you imagine that the first time I went to use them I experienced this problem......I've owned mine for about 10yrs without a problem so you can imagine my panic. Who could I call and would they know about these models.....But thanks to you drained the accumulated sand and now works like a champ.
We have been having problems with our washer draining for months. It finally got to the point where it would not work at all with out error code. My 17 year old son googled the code and came up with your video. Thank you, thank you, thank you! I could not beleive the crude that was in that drain. My son claimed the $2.50 in change that was also in there! There was also a couple of screws, toothpick, swivels for fishing, lots of lint and dog hair!
This video is my life saver because it made me a hero! It was exactly what the problem was (no draining, no washing....lots of errors)... and it is not mentioned in the manual ANYWHERE!! Really easy - just have lots of towels available to mop up the water that will spill out everywhere.
Wonderful post.Problem solved in 10 mins. Had bunch of socks stuck in the drain area. We called-in local technician, who had no clue how to fix those huge sounds coming out of the machine. Thanks a lot!!!
OMG, I can not thank you enough! $1.15 in change removed and my washer is now draining!!! Saved myself a big repair bill, I can't afford right now!! Awesome! I was not going to tell my husband there was a problem unless I was going to try to fix it!
Rogers spirit lives on. He helped my husband and I fix our duet. Found three of our children's socks. Thank you, Roger!
Thank you for posting the video. I had my drain cleaned in less than 30 minutes with the help of my wife. Found more than two dollars worth of coins, hair, small paining brush, and other crap. It was completely clogged. I had not cleaned the drain in 5 years and would strongly recommend folks to clean it every couple of years to avoid the system from working efficiently. Another issue we found was we had a pan with no drain (just a hole to darin the water. So dont make assumption - check first.
Thanks Rodger, it took me 30 minutes after watching your video.
Wherever you are now, folks around you must feel very happy of having you there
Thank you soooo much for documenting this repair. My husband has tinkered with it a few times with no success. I just watched your video and did the repair on my own. It only took my about 20 minutes, and sure enough, $1.97 in change, a couple of missing earrings, a dryer sheet (don't ask me how) and enough lint to knit a sweater. I love the fact that I was able to do this on my own, mainly for bragging rights! :) Thanks again!
You rock. My family collection in the pump catcher consisted of a barrette, 26 cents in change, a nursing pad and most recently the missing torn bottom of one of my favorite shirts. I put the washer on a small load cycle. Now I'm waiting to see if the pump isn't burnt. Thanks again!
I was trying to find out how to clean the filter on my washer and came across this video. I did what Rodger said to do and am awaiting the results. When I came back to the computer, I decided to read the comments and saw where Rodger had passed away. I wish I could thank him in person, Stacy. You will be in my prayers.
Do you need me to repeat those 530 folks before me who had mention their gratitude for your kindness in putting together this video to save them $$? Count me, the next one. Today I have fixed my washer like a boss with your video help. You deserve more than just thanks from me and all. Thank you and Thank you.
Thanks! We followed your advice, found a bunch of coins, a mailbox key, lint, dog hair, etc. It works great now, and it was quite easy to do! It was under warranty, but nobody would service us as we live so far away. So it saved us money, not to mention the resources it takes to drive so far. Thanks again!
Thank God for Rodger's video. I would not have known where to start on how to fix my washing machine, but because of his video, it took me about 15 minutes (including draining the water) to repair my machine. You saved me a couple hundred dollars Rodger. RIP and THANK YOU!!!!!!!
I'm sure he has helped many people and he keeps helping them.
Thanks to you and your video I was able to remove 3 "Bobbie-Pins" from my pump that was keeping my new washer from draining. My Fiance decided she was going to wash everything in the house and ended up giving me a project to do when I got home from work. Thanks again!
You are amazing. Everywhere I looked said the F35 error was the pump and I would be out almost $200 + time to fix it. Watched your video and felt comfortable enough to try it out. Found 1 quarter. That was it. Working great now! Thanks so much!
Extremely helpful!!! thanks!! This is a big day in our house. For the record, I found an Ice cream spoon, wad o' lint, store key chain card, paper clip, 4 bobby pins, paperclip, 6 rocks, 3 beads, 1 penny with significant corrosion, 2 pesos, 2 dimes, 2 twist ties, couple of pieces of opal and a Victoria's Secret logo.
Not too shabby.
Hey Roger, almost 3 years later and I had the exact same problem with my washer less than a year old. Your video is awesome, and I found much lint, string, coins and pebbles clogging it up. Thanks a million for putting your video up, it's a life saver! :D
That was a terrific help. I was taking my washer apart, working on the drain line, etc. The reason it wasn't draining was because there was a pair of underpants, about 150 in change, a key chain and tons of lint in the catch basket. Almost flooded the house letting the water out, but it all worked out perfectly. THANK YOU!
Thanks a lot! It works!. I spent 90 bucks for the service form Whirlpool, which turned out to be the foolish thing I've ever done. The "technician" did nothing but advised me to get a new machine. Your post saved us the money. I fixed the drain problem following your guide. There was one pieces of sock stuck the hose. Furthermore I found another sock inside the water entering pipe, which caused the water overflow from detergent box. the machine works perfectly. Much appreciate it!
Thank You Roger. This video helped a lot. An old bathroom rug with that crappy rubber backing was washed and all the crap collected in that filter. Cleaned it out, replaced it now she running like a champ.
My fiance and I were sad to learn that Roger passed. Stacy, thanks to you and Roger for sharing this video. It was SO helpful!
Dude!!!! THANK YOU SO MUCH!!!! YOUR MY DAUGHTERS HERO!! THIS HELPED SO MUCH!!! We are a mother/daughter with three kids in the house. she was freaking out..how will I do all this laundry? WE are super 'we can fix almost anything ' women with the help of GOOGLE and GUYS LIKE YOU! BLESS YOU AND YOUR WIFE!!
Thank you so much for this video...extremely helpful and after it took forever to get the bolts off, I was able to clean out the drain. I did have to do it several times and eventually found the fan attached to the motor was blocked by a rubberband. After eventually correcting this, the duet started draining again. I appreciate finding videos like this so I can maintain my own home, without having to hire another repairman. Smiles :)
Thank you! Wow - how perfect. I had done some research on line & figured it was the drain filter, but when I got the cover off, I wasn't sure what to do next...This video made the job soooo much easier.
The Whirlpool repair guys are going to be out of business soon thanks to guys like Roger & UA-cam.
And when I came to post this comment, and realized that Roger had passed on, I just had to send my sincere gratitude and let you know, Stacy, that Roger's still out there touching all of us! TKU
Just fixed a friends' washer cause of your video, it was draining super slow, pulled out the filter and whoa was it clogged with crap. Love youtube fixit videos. Thanks for posting!!
Sorry to hear about Roger. But I think it does you all some good knowing that he is still able to help others in need. My washer wasnt draining. and his video helped fix my washer. thanks, Roger
Thanks for the help! I found $4.45 in change, a fingernail file, 3 screwdriver bits, water bottle cap, a bracelet, a sandwich bag and a fist full of lint!!!! Took only 20 minutes to clean out. It almost took me longer to inventory the goods!!! Lol. Thanks!!!
Had the same problem. Intermittently it would not spin. I was about to look at replacing the washer (didn't seem worth it to fix, would rather have a new one). Then I googled and found this video. Wow ! It worked. The drain was clogged with a small sock, coins etc. Cleaned it out and it works fine ! Thanks Roger ! You saved me a ton of money, not to mention the headache.
I just fixed my washer thanks to you and your video. I had a disgusting amount of stuff in that trap - loose change, lots of hair, barrettes, grey gunk and even popsicle sticks! Thank you!
This was exactly what I needed for the F-28 code. Door would not unlock and machine was "frozen". The "drain clean out" behind the bottom front panel was full of change, a cat collar, a tweezer, paper clips, safety pins, 4 earings, guitar pick. piece of 1/8 rope, drywall screws, and more crap. Just unbelieveable!!!!!!!!!!!
This is my first post on YT, thanks again, bro.
Jim
Thank You SO Much. Husband is gone and just fixed my Mom's washer on a Sunday....no repair guy and no service charge. Just the ticket!
Thank you so much - even though you posted this video 6 years ago with a slightly different model it totally helped me fix my washer today!
Great tutorial. I had my sister do a "favor" for me when she was visiting and washed my bath rugs on a regular cycle. Between the heat of the water and the spin cycle, it disintegrated the rubber backing and pretty much shredded the rugs.. I thought for sure the pump was shot. After taking apart the front panel and checking the filter, it was filled with bits of the rubber backing. Thanks for the help!
Thanks dude! Just did the same with my Whirlpool Duet and found $2.06 in change, a rubber baby shark, pieces of lace panties, rubber hair bands, bobby pins and a door key, along with a bunch of nasty, mildewed goo. Cleaned it out, replaced the filter and drain cap and it works like new, and the wife thinks I'm a rock star!
You ROCK MAN! I told my husband I watch the video and we did the same thing , apparently my son washed a towel with bedding from his ferrets and there was a clog of that and about 24 cents in the drain. Thank you so much for the help..
I am up in Canada where we have more coins to deal with. $2.74 = 2 loonies, 2 dimes and 4 pennies plus 2 foam bra pads and some other items I could not identify. Your video saved me copious amounts of time as from start to finish, with gaps to watch the next portion of the video, it took 1/2 hour of actual work (maybe). Thank you very much.
HAPPY HAPPY! I did what you told me to do on this video ordered the motor on Ebay, and installed it and my washer is back to working normal!!!!!!!! THANK YOU for you help. wanted to do it all myself but had to get my husband involved to install the hoses back on. Clamps were to hard for me to handle. THANK YOU. I repaired my washer for only $35. Woohoo.
The wife washed a rubber backed rug that has seen better days. Came home to F21, she didn't even tell me about it, she knows I freak out. Anyway I watched this, and when i pulled that thing open.... 2 kids socks, a TON of hair and lint, and all the rug backing filling in every other nook and cranny. Also, my girls love Perler Beads. They are the EXACT diameter of the holes in the debris trap. Ask me how I know... Thanks for the vid, I appreciate the time you took to post it.
Excellent! It worked. My filter was so full (tons of lint, 16 coins, 5 bobby pins, a nail, a 4” metal straw, a 3” deck screw, and more) that it’s hard to believe it drained at all. Also, half the drain holes had been 100% crusted over by the corroded metals. You just saved me a bundle. Thanks!
Hi Stacy,We had a drain error on our Duet washer today. I would have probably called a repairman to come out but I found Rogers video. I followed Rogers instructions and sure enough found 2 babies cloths completely clogging the filter. Roger saved the day for us! I was so excited and grateful I came back to write a comment saying I owed him a beer. Thats when I saw your post of Rogers passing. I am so sorry to hear that. Our thoughts are with you and your family. What a great guy!
Wow. I am sad to hear about that also. He helped me fix my washer. My husband will be so happy I didn't have to call the repairman. It was exactly as he showed me. Thanks so much to him. Helping even after he is gone. So sorry.
Thank you so much!! I found 28 cents for my hard work :) I found that using the hand held attachment for my carpet shampoo worked just as well as a shop vac!! Thanks for posting!!!!!!
Dude, you ROCK!! Two hair ties, a drill bit, some match sticks, and about 5 dollars in change, plus the requisite sludge. Working like a dream now - you saved us! My husband took a 2 minute look, and said "I have no idea". I, on the other hand, did the research, and solved the problem. Girl Power!! Now my 4 teenagers who play sports and have more laundry than anyone (I call it Mount Washmore) will continue to have clean clothes. IT WAS EASY. THANKS!!!!!
I would kiss you if I could! Found a nail, two toothpicks, $1.50 in change, two small rags, a pencil and a lid from a pen. Thank you so much!
Very grateful Mom to six kids!
Thank you sooooooooo much! Also tried fixing my machine for months. I could not believe the garbage in the filter. Pens, money, gunk! Great video! Thank you for taking the time and posting.
Dude you saved my ass!!! Watched your video and solved my problem!! The instruction manual doesn't even show you that. You are the man Sir!!!!!
Stacy, When I started to post this message I hadn't read your last post. I'm so sorry for your loss. He was my hero today. Just wanted you know how much this video meant to me. Omg.Thanks so much Roger and Stacy! It is Dec 21st. Four days before Christmas and the day after my husbands birthday. I hate telling him the washer is broken It's 30 min of ranting and raving. With your video 20 min. problem solved with no fuss! Thank you so very much. Stacy I send you my prayers and hugs.
Thanks for posting this. I am the unhandiest person and followed your steps and my machine is now perfect. I found several coins, a peg and a few bobby pins in the filter!
Thanks we also followed your advice and found a nylon knee high , 3 nickels, 2 guitar picks and some bobby pins!! Working like a charm!
First of all I would like to say thank you. I have a friend who's Whirlpool duet washer machine went out in the first thing she did beside calling me was called the store and purchase another one. Now her whirlpool dryer stacked on top of the washing machine. When the delivery personnel brought out the washer they were not swap it out because she did not purchase the dryer also so I told her I had to leave it in her home. I came over with the intention of installing it myself but then I decided well she has a brand new washer and she has the old one so let me take a look on UA-cam and see if by chance there might be a solution at least you're draining the water so I looked and found the information from your site. I followed your instructions all the way I cleaned out everything exactly as you put everything back together ran the washing machine through a few cycles and it works perfect! Thanks to that she saved about $900. And I think you wants again because I had no idea of what to do but your instructions were so helpful. Thank you and God bless you, Mark Madison
Please excuse the text from my last comment because I'm voice recording this and sometimes the AutoCorrect doesn't put everything in exactly as I say once again thank you
Stacy, I am so sorry to hear of Rodger's passing. He truly offered me a solution to my clogged drain.
Thank you so much!!!! You can't believe the mother load we found in our trap - over $3.00 in coins (some had corroded so much that the face was gone and the edges were gone), hair ties, rubber bands, a bit to a screw driver set, rocks, a chain that was rusted to the plastic trap, sludge, pieces of hay, toothpicks, piece of fabric, an earring, parts of another earring, a small key. It's amazing it didn't stop draining months or years ago! This video saved us a house call and ~$179 in flat rate fees for the guy to come out and do the work. Thank you again SO MUCH! (We had the exact same washer.)
Perfect instructions... we cleared out about $3 in coins, some lint, screws, staples, and a ripped piece of clothing out of the trap and it worked fine after putting it all back together. Thanks!!
Sorry to hear for your loss Stacy. May he rest in peace. God bless him.
Thanks Roger! Did as you instructed and in our filter we found 15 coins, guitar pick, grommet, paper clip, small nail file, bobby pin and 2 socks. Yuck! Washer's working just fine now.
Thank you Roger for this video. I had the same problem with my Whirlpool Duet washer, and sure enough, after watching this video, I opened the lower latch and found many coins and my daughters underwear clogging the vacuum pump. now it works like new again, thanks!
U rock!!! Found $2.90 (it was filled), 4 metal clips, 1 plastic sandwich bag (that was a bit more tricky to unwind inside to hole on the side). Started immediately. Thank u!
Thanks sooo much!! After a weekend of car problems, snow blower problems and mail box hit by plow, woke up to a issue on washer, you helped so much! Thanks for taking the time to post this!!
Oh my God I am so excited!! U just saved me $150 . Thank you so much. It's people like you that make my life easy. thank you soooooo much
I just saw that some time ago Rodger passed away to a better place. I'm so happy that he was able to help me and so many others still. He seemed to be a great guy in the video.
Thank you so much, I had the problem about a year ago and it cost me about $220 to have a service call, they said I had a bad sensor (BS)
I got the error again (F21) yesterday, this time Google to the rescue and found your video :)
I read all the comments, I'm sorry to hear about Rodger, in a way I feel he has made a lasting impression in many lives with these videos, I know I can't thank you enough for keeping this video up.
Thank you, Thank you.
Aharon
Thank you, thank you, thank you! The hardest part was getting the three screws off. Our filter was full of lint. The washer works great now. You saved us the cost of having a repair person come out.
Thank you soooo much you saved us @ $700 !!!!!! We were just about to go to the store and buy a new washer and found your video tried it and was amazed of how much stuff came out of the filter ..thank you solo much !!!!!
Thank you so much for taking the time to record this very helpful video. My husband and I just fixed our washer because we found this. Can't thank you enough!
Thank You so much! I watched your video, showed my husband and we went to work. We were so shocked to find what we did in that trap! Now it works like new!!
thanks Roger
Im on holiday in our holiday home in Italy (travelled from England)
We had the same problem with our machine here not draining, I looked up the problem on my laptop and came accross your video.
We found a bra wire!, a lolly stick and wrapper, a 50c euro coin, and an icecream spoon.
Thanks so much, leaving tomorrow to travel back home and was thinking id have to spend my last day in the laundrette or lavanderia as they are called here.
machine now works fine xx
Thank you! Same symptoms, your video prepared me for everything including having a drain pan ready. 10 min. work and a very happy wife. Yeah!
omg this video saved me from letting my husband buy a brand new one! i had about 7$ in change, ketchup mcdonalds wrapper, black gunk, a gold necklace we lost months ago, nails and tiny wee marbles in my filter, works perfect now!! Thank you soooooo fucking much for posting this i could JUST CRY!
Roger, you have saved me more than a couple of bucks and I can't thank you enough. The hardest part is just reaching the #
Thanks. Worked great. I had a sock, $1.69 in change and enough dog hair to knit a dog..
I had a 'Color Catcher' sheet stuck in my pump.
The sheet was beyond the debris - wrapped around the pumps propeller.
It probaly was not only block the drain - but also snagged the propeller.
This was tricky to remove as I did not want it to rip and be left in a place where I could not reach it.
Luckily, I had enough of an angle to get a tweezers in the opening and extract the sheet.
You saved me a service call. My washer is 16 months old (4 months out of warranty - isn't that always the way!)
Yes!!! Finally fixed the washer after months of painfully trying to force it to wash using different cycles. I got fed up with it, but didn't want to pay for it to be fixed. It was very difficult to lift the washer in order to access the screws and I couldn't pop out the hose in order to fill a cup instead of letting it flow into the pan. But after some some straining, I managed to prop it up and empty the filter. Worked like a charm!
Thank you Roger, you just saved me $$$$ We found money, bobby pins, a necklace, a screw, lots of lint and hair and black stuff. We cleaned it out and it runs like it used to. Thank you
Hey Roger, Thanks to you we were able to fix our seven year old machine. Yes, we will have a nice weekend!
Well I watched your video through just the cleaning out of the filter and thought I would at least try that. I did and it worked. Thank you so much. You saved us a repair bill and we live on a very limited income. Thank you again.
Roger... Thank You Rock Star... That saved me a few hundred dollars. I don't have the deluxe whirlpool but rather a Whirlpool Duet... Did the same maneuvers and presto... Done!
MUCHOS GRACIAS for this video: it was pretty straightforward a repair however your video at least prepared me so that I didn't run around assembling supplies while in the process of doing it. Anyway, I had a some long pins and nails as well as some beads and a dime. HOWEVER, cleaning that strainer didn't help as one of the long pins got jammed in the motor. Removing it and clearing the impeller wasn't so difficult so at least props to Whirlpool for making the machine user-serviceable to a point.
MAN! God Bless YOU for doing this awesome video! little to no tools required and it's FIXED! AMEN!
Thank you! Just fixed my washer! Very generous of you to take the time to post this.
Thank you - We've just repaired our washer thanks to your video. Saved ourselves some $$.
Thank you for taking the time to share this with the community. Its individuals like yourself that make the internet a wonderful place!
Almost 8 years later and this video is still good. Mine is on a pedestal, so it made life easy - a small bucket fit great for the drain. Thanks! Oh, I made $1.38 too. ;-)
Had exactly this washer with exactly this problem, and the time and effort you took to record this enables me to fix our machine this Sunday morning, meaning we will have school uniforms for tomorrow . Many Many thanks - they say we have lost the spirit of community/tribe/village.Guys like you acting selflessly like this show that is not true. Good Karma will surround you Mr Speaker Tweaker!
I'd like to thank Rodger's wife Stacy for allowing this video to continue to help others with the repair and saving $! I'd also like to thank Roger (RIP)...looking down smiling at these beautiful comments. My daughter, 17 and I fixed our washer while my husband was watching a fight on tv! I'm usually the fix it mother, so I didn't mind. It saved us $160.00 just to get someone to come to our home and additional fees! Thanks again and God Bless! =)
I just took mine apart like this video. I found the little lint trap almost COMPLETELY plugged with lint and dog hair as well as a hair clip and a couple of pins. After cleaning that mess out, I went to put the lint trap back in and noticed MORE stuff up in the rubber hose leading to the pump housing. I found a quarter, two pennies, another pin, another hair clip, and a foam hair roller in that hose. After cleaning everything out and putting it back together, my washer finally works again.
Thank you! I took apart my dryer and washer cause I had them stacked and leveled my washer thinking that was the problem and of course it wasn't then I found your video. My filter was very dirty, cleaned it out now it works fine. Our washer has been down since before Christmas and it has been a pain commuting etc to clean our clothes. Thank you again for taking the time to post this!
Thank you so much for making this video! I have the exact same washer and setup so it was super easy to follow. Hardest part was getting the screws out with that drain pan in the way.
Thank you. Very helpful. You are the video I found that actually told me what size I needed to take the screws off. Had it fixed in 10 minutes or less after watching this video.
Perfect - drained the machine, pulled out a buck in change, broken pencil, stickers, etc. Now it works perfectly.
One suggestion for draining is to use a shop vac and place the nozzle next to the drain. Turn out the drain til it starts leaking and the shop vac sucked up 98% of the 1-1/2 gallons of water still in the machine.