8 Must-Know Tips, how to get around Vienna by public transport | Metro / Subway, Bus, Tram
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- Опубліковано 20 тра 2024
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Learn from tourguide Grete how to use Vienna's public transport system: Find your connection, ticket prices, discounts and more. Find your way using the bus, subway and tram in Vienna. Your ultimate travel guide for Vienna!
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00:00 Tip 1: Don't Forget to Buy Your Vienna Public Transport Ticket
00:26 Tip 2: How to buy a ticket (ticket automate, online, ticket center)
02:54 Tip 3: Validate Your Ticket
03:47 Tip 4: Ticket Prices
06:08 Tip 5: Check for Discounts
07:01 Tip 6: Check Working Hours and Avoid Rush Hour on Vienna Public Transport
08:10 Tip 7: Do's and Don'ts
09:26 Tip 8: Use the Wien Mobil App
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I forgot to say, I’ll be getting the S-Bahn then U-Bahn from the airport to my destination, not the CAT. Thank you.
Thank you sooo much!
Fantastic video, excellent advice.
Thank you!lady!we are so lucky living in Vienna!💜🌸👍
Grete ist wieder da❤
Your tips are excellent! Looking forward to visiting Vienna next month. I will try to see if we can book your tour guide services 😊. Thank you for making these concise and fun to watch videos!
Thank you for your kind feedback :) For booking inquiries, please contact me via my website www.gretewalz.com/contact
Im going to arrive on Saturday afternoon . Not rush hour then right?so helpful.thank U !
Fantastic video
Thanks.
Thank you very much for your video! It was very helpful since I am travelling to Vienna soon !!!!!!!
Happy to hear, that my videos are helpful! Enjoy your time in Vienna :)
Thank you very much, the video was so useful!
Glad to hear that :)
Very usefull video with a lot of practical information! THX for sharing!!! Like #46 PS: it is good to see you again on the YT
you are welcome :) And thank you for your kind words ❤️
Very informative video. Thank you Grete, will surely visit your website for more guidance.
Thank you for the nice feedback! Glad, you found the video helpful :)
Thanks for the video! I’m going to Vienna in October and this is very helpful 😊 I’m wondering, is OBB on time? Do trains delay or get cancelled often?
Hi! The ÖBB is pretty good when it comes to being on time. Official statistics say, that their trains are 90% on time (which means a delay of max. 5 minutes).
Thank you Grete . I was born in Vienna and emigrated 1969 . Whenever I visited my hometown the use of trains , buses and subways became increasingly confusing to me. I solved that by renting a car . Since the last couple of years that proved to be no solution either , because parking has become a nightmare. Next time I will get the app you mention and try my luck .
Navigating Vienna by car and parking is indeed very challenging! I am sure, you will master the public transport :)
After attending schönbrun concert on Sunday ,is it ok to take the subway to central station? Take a taxi is way better? Roughly how much? / From a fist time traveler 😂
hello, where can we buy the weekly pass for 17.10 euro that is valid Monday - Monday? Can we buy it at the metro vending machines? thanks!
Hallo Vielen Dank fuer einen tollen Film. :-) I have one question. It is possible to add in the mobile app more then one passenger? I usually travel with my family
Yes, you can buy tickets for multiple passengers in the app. Just select "add passenger" when you buy the ticket.
Thank you for info, very helpful! at Viking cruise docking port, I see U1 train is available, and can transfer to tram. is it same way of purchasing ticket? thank you again
Yes, just purchase your ticket at the u1 station. It is a metro station, but your ticket will be valid for the whole trip, even if you change from the metro to the tram. In the video I give a step by step guide how to purchase the ticket at an automate in the subway. It will be the same at the u1 subway station :)
@@gretetheaustrianguide thank you so much!
Hi! Great video, thank you for the info, if you buy the tickets online, do we need to show it anywhere when boarding transportation?
In Vienna, there's no need to show your ticket before boarding the bus, tram, or subway. However, it's essential to keep your ticket with you and not discard it until your ride is complete or until you've exited the subway station. This is because ticket inspectors conduct random inspections on public transport.
Hello :)
I have a question regarding the "Vienna Airport Lines VAL 2 service". I've been reading some reviews online suggesting unreliability, particularly regarding bus driver behavior. I need to use this service around 4am, I'm afraid it's a bad idea.
Is the reliability of the VAL 2 a concern, or would you recommend another option to ensure I make my flight on time?
Hi Grete, thanks for this awesome video. I would like to ask if there is such a thing like Austrian Pass? Wherein I can purchase a ticket to travel the different regions in Austria? I'm planning to stay in Vienna but would love to visit other places like Salzburg ,Graz and Hallstatt.
With the "Klimaticket" ("Climate Ticket") you can use all of the public transport in Austria and it is valid for one year. But since it is quite expensive (1095 EUR) it is probably not the right choice for a weekend. I think the cheapest choice would be to try to book your train or bus tickets well in advance. Then you will be able to get the cheapest deals. And then buy passes for the local public transport. Also you could look into the "Vorteilscard" of the Austrian Train Services (ÖBB). With this card you will get 50% off the price of a regular train ticket. If you buy the "Vorteilscard" online at shop.oebbtickets.at you will get the "Vorteilscard" cheaper (66 EUR instead of 99EUR). Hope this helps and have a good time in Austria!
Hi Grete,
Thank you for this information. Very helpful 👌. Much appreciated. All the best in your channel.
İt’s a great video for tourists thank you for tips. What do you think about vienna city card
It can definitely be a good option, depending on what and how much you want to see. I would calculate which and how many attractions you want to see and then check if it pays off for you!
Thank you for the informative video. Can I ask if OBB app can be used to purchase the same tickets?
Yes! In the ÖBB App you can search for the connection and also buy your ticket.
It can be added that Wiener Linien tickets are also valid on the S-Bahn (Schnellbahn) and the local railway to Baden (Wiener Lokalbahn/Badner Bahn), on their routes within Vienna. S-Bahn trains run to many destinations in eastern Austria (including Vienna Airport in Schwechat), and there are many stations within Vienna.
Vienna has a very good public transport system: almost everywhere can be reached easily and quickly, generally on time, tidily and safely. The authorities in Vienna had enough sense not to dismantle the tram network, as happened in many metropolises in the second half of the 20th century.
Sorry, its means the ticket we bought from wiener linien apps also valid from airport to vienna city by S7? TQ in advance
@@waitulfifika3415Yes, this ticket is valid on S7, but only within Vienna , i.e. from the station Wien Kaiserebersdorf, for the leg from the airport to the station Wien Kaiserebersdorf you need to buy a separate ticket of ÖBB (Austrian Railways), at a price of less than €2 (the price of separate ÖBB ticket from the airport to the centre, for example to the station Wien Mitte, is more than €4).
At Vienna Airport there is the ÖBB desk, where you can buy both ÖBB and Wiener Linien tickets.
Thank you for the helpful addition!
We all thank you for your videos! Excellent job! We will come to your beautiful city at the end of September for 6 days. Since we'll leave the personal automobile at P+R Hütteldorf, I wonder if the 7-days ticket acquired via the Wien Mobile App will be enough to take the OBB or S trains from Hütteldorf to Westbahnhof. Or do I need to buy supplemental train tickets in Hütteldorf for these trains? It's unclear to me because this route is inside Vienna City. It's not the same situation as for the route from the Airport to the city. I will be grateful if you can help me with an answer.
Yes you can use the 7 day ticket in for ÖBB trains within Vienna. No need to buy an extra ticket. If you cross the city boarder with the ÖBB trains, you have to pay for the distance outside the city. -But you can select, that you already have a ticket for Vienna, which makes the train ticket cheaper.
@@gretetheaustrianguide Thanks for your answer!
Hi Grete. Sorry if this is a silly question, but what is a single fare ticket for? Does it mean I can only use 1 subway/bus/tram ride & that is it? If I have to take a bus & tram to my destination, should I buy only 1 single fare ticket or 2 single fare tickets? Thank you!
That is a great question, since it is a little bit different all over the world :) In Vienna a single fare means:
* The ticket is valid for one trip in one direction.
* The means of transport (subway, tram, bus) can be changed as often as desired.
* The trip may not be interrupted and may last a maximum of 80 minutes.
So if you need to change for example from the subway to to bus, to get to your destination, you only need one ticket.
Hey Grete, I find this video very helpful for my upcoming trip to Austria!! I really expect a video about tips for Linz also.
I currently focus only on Vienna ;)
We’re going to Vienna 3 days later and I have a question. My son was born in 15/11/2018. He is not completely 6 years old but as we are in 2024 ,because of he was born in 2018 I got confused. Do they pay close attention or is it fine? Is it free for him?
Very helpful. I’m visiting Vienna next week. Thanks.
Just One question, what about airport to city centre or my hotel transportation? Can I buy the bus ticket for same on Wien Mobil app and that’s accepted by buses on airport?
I was looking for the same answer, and she aswered in other questions below. You need to buy an adicional ticket because the airport is outside the city area, but if you have the city ticket the price is will reduced.
@@joaowacho9204 🙏🏻
Hi there. Thank you - great video. Really helpful. I visit Vienna next week and will be buying a 72 hour travel ticket. I don’t think I can use this ticket from the airport as the airport is outside the core zone. Is that right? Is there any way around this or do I need to buy a separate ticket at the airport or an add on ticket as far as the core zone, then the 72 travel ticket from then onwards? I hope this makes sense. Thank you.
The 72hours ticket is only valid within Vienna. You need to buy an extra ticket, when you are going to the airport. However, this ticket will be cheaper, since you only need to pay for the short distance between the Vienna city boarder and the airport.
@@gretetheaustrianguide Thanks so much for that. I thought it might be something like that. Much appreciated. Have a good day.
Hi, Thank you for the video. If I buy a ticket on the metro machine for taking a bus later, I choose validate later? and to it on the bus or tram? and how to I validate a 1 day ticket if I purchase it online or the App? Thank you
Hi! I would choose "validate later" and then just stamp the ticket on the bus or tram. If you buy the ticket in the app it will be valid immediately or the time you selected. No need to validate it separately.
@@gretetheaustrianguide Thank you
Hi Greta, really well detailed and informative video. Quick question, I got a ticket from Wien HBF to Halstatt direct at 8.40am. however the ticket says valid for 24hours. So, does this mean, I can get on a train earlier than the one at 8:40am? I don't mind one change at Attnag-Pucheim. Please could you advise. Sorry I am asking the question here, I tried the OBB customer service but no response.
exactly. it means you can take the same connection but at whichever time you prefer within the given time slot
Like it and I am wondering if you buy a single Verkehrsverbund Ost Region VOR ticket will that cover local transportation in Vienna in addition to Austrian Federal railway trains within the same tariff region. I based it on the German versions Dresden Verkehrsverbund Oberelbe Rhein Main Verkehrsverbund and Frankfurt am Main Wiesbaden
Hi! Public Transport in Vienna is part of VOR (Verkehrsbund Ost Region). Please check their website www.vor.at/ for details and ticket prices :)
Thank you for your video, it is very helpful. Kids under 15 ride for free during the holidays and Sundays. Do you know if the S7 or OBB from the airport to Vienna is also in that category? I am also looking to purchase the 7 days pass, in the website says the ticket is valid for seven days (until 01:00 am on the eighth day) if I start using it on a Sunday, do you know if the pass is good until next Sunday 1am or Monday 1am?
Since the airport is outside of Vienna, you will have to purchase a ticket at least for the distance between the city boarder and the airport. I don't think, that the free ride for kids in Vienna also applies to S7 and the ÖBB, but to make sure, please check that directly at the ticket counter.
When you buy a 7-day ticket online, it will show the specific date and time it's valid. Just add the ticket to your online shopping cart on the wiener linien website, and it will precisely indicate when it it is valid.
@@gretetheaustrianguide thank you for your help.
hi, can i ask how does purchasing a ticket on the app work? is it a validated ticket displayed on my screen only that i show a ticket inspector if asked?
Yes. Usually I keep the digital Ticket open on my Smartphone, because in case of an inspection it would be quicker to show. The Inspector might ask you for some kind of ID in combination with your Ticket.
Do you have to show your ticket to the driver when you get on a bus/tram? Or does everyone just walk on?
If you have a ticket, you can enter the bus or tram without showing it. Also you can use every door, not just the one in the front. Exept if you use one of the long distance busses eg. to go to Graz or Salzburg, you will have to show your ticket to the driver. But not, if you use the regular public transport in Vienna :)
Thank you for your information! I just down load the Wien App, but does my 10 years old kid need a ticket on public transportation also? Do i can buy tickets for her also through the App?
As mentioned in the video at 06:08: Children above 6 years have to buy a ticket. They only travel for free during school holidays.
@@gretetheaustrianguide Thank you!
Can the day ticket be used on all modes of transport and for transport from the airport to the city center and the other way?
No, the day ticket will only be valid for the city of Vienna.The airport is a little bit outside of Vienna, so you have to buy a ticket for this part of the connection.
Hey hi Grete.. I will be visiting Austria this April and your videos are really helpful and informative 😊. I just have one query. Where and which sim to buy in Austria for the internet.. I searched a lot but I did not get proper info related to it.. it would be really great if you could help me with this..
Thanks in Advance😊
As a Tourist, I'd go to one of the 3 Big Cell Phone Network Providers: A1, 3, T-Mobile. They should have dedicated Staff to explain the process to you. You'll have to provide an ID and maybe fill out some Form. This can also be done in Supermarkets, which can be very stressful when you have 10 People behind you waiting in line. I would also not go to one of those smaller Mobile Phone "Stores" that have funny Names like "City Mobile" or "Mobile World", they'll try to sell you a cheap Wallet and a cheap Watch, or whatever.
Thank you for the helpful comment!
@@thevoid7480 thank you so much😊
Do you recommend purchasing a sim from vienna airport?
@@rasikamali644That seems to be the most expensive Option. I'd rather try to reach my Accomodation first, and from there look for a SIM Card Shop.
You might also consider an E-SIM, if your Phone supports that.
Thoughts on Vienna Pass? I'm considering buying one for my trip.
If you want to see many things in Vienna, the Vienna Pass can be a good idea. But I would recommend to first, check how much each sight that you want to see, costs on its own. Then, see if the Vienna Pass is cheaper for you.
Hi Grete - I have a question: I I buy a weekly ticket on Friday and validate it, can I still use it all day Monday?
Hi! The weekly be valid from for a calendar week: from Monday 12:00 am (midnight) until the following Monday 9:00 am. If you want to travel from Friday to Monday, it is better to look into the 7 days Vienna ticket (available only online via the wiener Linien Webshop or the Wiener Linien App). Alternatively you could get the 72 hour ticket at the automate and ad single fare tickets.
Thank you so much for your reply.
One more question: can I buy the 72 hour ticket at the airport and use it on my way into Vienna?
My wife and I are very excited about our first trip to Vienna next week. Your channel has been a great help. @@gretetheaustrianguide
Hi, I have only one full day in Vienna, may I know which train or subway stations can lead me to the walking tour in the city? Or do i need to train hop for places like st Stephen cathedral, city centre, shopping street, etc. appreciate your advice, thanks ahead 😊
If you explore the city with my vienna audiouguide, I recommend to exit at either "Stephansplatz" or "Karlsplatz / Oper". Most sights in the city center are within walking distance. You can purchase my audioguide via this link: www.gretewalz.com/audioguide Enjoy your time in Vienna 😊
Hi Grete, thanks for your video. May i ask which train company is the cheapest to travel from Vienna main station to Salzburg? And from Salzburg to Vienna Airport?
To travel from Vienna to Salzburg (and back) you can go by the ÖBB (federal railway service) and Westbahn (private trains). they both offer good and reliable service. Westbahn however doesn't stop at the main train station in Vienna, but on Westbahnhof. Both companies offer tickets starting from around 24 EUR. -But you need to book well in advance to get these cheap tickets.
@@gretetheaustrianguide thanks for information! :)
I am arriving at Vienna on 25 December. The public transportation works on 25 December so I can go from airport to city centre?
Public transport is in service on national holidays (like Christmas). However there might be longer intervals on some lines. I recommend to check your connection on the websites of the provider (like ÖBB or Wiener Linien).
Is there any difference in which transport we can use between 72 hours ticket and 7 day vienna ticket? They have same price yet one has 7 days of validity
Hello, in both cases, you can use all of the public transport in Vienna (bus, tram, metro). Only the city airport train, airport buses, and the touristy hop-on-hop-off buses are not included. In fact, the tickets are exactly the same, except for the different times they are valid for. Honestly, the pricing doesn't make much sense to me either! ;)
Hello Grete, after I buy ticket for 24 hours I just validate it once and it is good use for 24 hours, no need to validate again and again before riding right?
Hi! You only need to validate it the first time you use it. After that, there's no need to validate again. The 24-hour period begins from the moment you first validated it.
@@gretetheaustrianguide thank you so much we are here now in city central already try the train from here it is so nice and beautiful city
After a disastrous week trying to find my way around WienOhneHilfe using public transport I tried to get a ticket for the airport from an underground ticket machine. I clicked on Airport - it seemed logical - and paid for my ticket. One station before the airport, inspectors got on the train and told me my ticket was for a bus. I tried to explain how I obtained it and asked why an underground ticket machine would sell a bus ticket; the inspector did not comment but asked me to get off the train and buy another ticket. I would never return to Vienna!
Hi Greta, very helpful information about the public transport in Vienna. How come the price of the 1-week ticket is £30.90? In your vlog it's £17. Looking forward to hear from you. Thank you..
Hi, the price for the public transport in Vienna ist 17,10 EUR. Not sure, where you found 30,90£. For further information on the ticket prices of the public transport in Vienna, please check the website of "Wiener Linien", which operates the public transport in Vienna.
@@gretetheaustrianguide Thank you for your reply.. very helpful 🥰
Hello. If I get a 48 hr ticket and I need to go to the airport, does that require me to buy an additional ticket for the airport or does the 48 hr ticket apply?
Since the airport is outside of Vienna you have to buy a ticket. But you can select, that you already have a ticket for Vienna, which reduces the price.
@@gretetheaustrianguide Thank you for the information.
Excuse me, I'm visiting Vienna soon and I will arrive at the Main Train station with one luggage, so should I pay a ticket for my luggage too? Thank you in advance.
The luggage is included in your ticket. No need to pay extra for it!
@@gretetheaustrianguide thank you so much 🌹
How to apply for driver job in vienna
hi...wenn ich über wien Mobil ein Ticket besorge, muss ich das dann nur vorzeigen oder wie gehe ich da vor....wie wird das abgestempelt???
Hi! Ein mobiles Ticket muss nicht gestempelt werden. Du zeigst es einfach auf deinem Handy :)
I am a little confused. How are the 72-hours ticket and the 1-week ticket the same price (17.10EUR)? Also, do they offer discounts at museums or this is a completely separate thing?
Yes, these tickets cost the same and the pricing doesn't make sense to me either 😅 There are discounts for museums. Please watch my Vienna on a budget video to learn more :) ua-cam.com/video/LKsS6VS_yN8/v-deo.html
@@gretetheaustrianguide Thank you^^
Please, can someone tell me where are the boards of Zone 100??? Nobody can answer, but everyone says that 1 ticket is for trip in one zone!!! How to understand which zone I am going?
Zone 100 equals the city of Vienna. Every stop inside the City of Vienna is in Zone 100.
Does this ticket include train from the airport?
Please watch my video on how to get from the airport to the city center. I included a step by step descripion in this video ua-cam.com/video/qjq2Tb5xSSY/v-deo.html
Can I buy four ticket from online day ticket together
Yes! You can buy tickets for several people in the Wien Mobil App as well as in the Wiener Linien online shop.
i will buy ticket which is valid for 72 hours. Do i have to validate it Even if the date and time are written on it?
no
Love your videos! Can you please show how to get to hallstatt from vienna via train?
Hi! There are different connections to go from Hallstadt to Vienna. Please check out the website of ÖBB to find the connection that ist best for you. The website is available in English: www.oebb.at/en Enjoy your trip!
make videos about shopping malls and the modern side of Vienna
Thanks for the input! I might consider it one day, but I haven't planned it in the near future :)
Thanks for your informative video. I want to buy 48-hours VIENNA ticket online. As I understand I get the ticket in PDF format. It allows me to specify the date and time from when I want to activate it. Since I can carry a PDF ticket in both print and soft format do I need to validate it again before first use? If yes, how? Please not I do not plan to install the app.
Since the online ticket already states the specific time, when it is valid, there is no need to validate it any more. This ticket can be displayed as an e-ticket (pdf) directly on your smartphone used as a PDF ticket in printed form.
So the 3 day ticket is same price as weekly ticket. Right?
yes that's right. Doesn't make sense to me either ;)
thank you for confirming!@@gretetheaustrianguide
Attention: The weekly ticket is only valid from Mon to Sun. Wed to Wed does not work.
@@bunteseinhorn7523 As mentioned at 05:01
Not bad. Lots of info left to be desired. What about the different types of tickets including those on a day trip going outside of Vienna. How about the link for the app?
one of the worst public transportations in Europe, old trams, no airconditioning in the hot summer, long periods of waiting... etc.
Feel free to use the Wien Mobil Bikes instead ;) I also made a Video on them ua-cam.com/video/3sF1_LA9Y7Q/v-deo.html
@@gretetheaustrianguide Loool, we are a family of 4 persons and not all of them can ride bikes.
Lol when was the last time you've been to Vienna? In the 1980s? It's probably the best public transport in the world. Easy to understand and super efficient. And long periods of waiting... You must have been unlucky, cause it is pretty rare to wait more than 5 minutes.
@@julio.cerveza98 Aug. 2023
I'm from Vienna and I don't use a bike at 35 degrees either. She's absolutely right. There's nothing worse than a hot trams without windows. @@gretetheaustrianguide
Great video! Thanks to the author of the channel for this fascinating video! It is interesting to see how people live in other countries! It is very important to know foreign languages on such trips. I would like to recommend to all travelers a practical guide to learning foreign languages by Yuriy Ivantsiv "Polyglot Notes. Practical tips for learning foreign languages". This book contains a lot of useful tips on how to learn a foreign language for tourists, students, entrepreneurs and anyone who needs a foreign language in life. There are a lot of good tips on how to solve problems with the language from beginner to advanced level of language learning. It turns out that the traveler only needs to know a few dialogues and you can easily travel around the world!
It's a good idea to know a few words in the native language of the country you're traveling to. People will appreciate it!
Can't you buy a ticket directly on the tram??
Yes, as mentioned at 01:46, you can purchase your ticket on the tram. However, if you buy a single ticket this way, it will be a bit more expensive compared to buying it at the metro station or online.
Hi there! I have a question, i intend to buy the 72h ticket. Do i have to validate it everytime i get into a bus, tram, metro or just the first time and from that moment the 72 hours will start? Thank u🫶
You only have to validate the ticket the first time when you use it.
After a disastrous week trying to find my way around WienOhneHilfe using public transport I tried to get a ticket for the airport from an underground ticket machine. I clicked on Airport - it seemed logical - and paid for my ticket. One station before the airport, inspectors got on the train and told me my ticket was for a bus. I tried to explain how I obtained it and asked why an underground ticket machine would sell a bus ticket; the inspector did not comment but asked me to get off the train and buy another ticket. I would never return to Vienna!
You probably bought a "vienna airport lines" ticket which is a bus shuttle service which is operated by a subsidiary company of Öbb. Therefore its obviously not valid for a train.
Next time maybe inform yourself beforehand on the internet or by asking staff at an infopoint. Because like how can you expect to ride with any train you like, just because the ticket you bought says airport on it...
Blame your own travel knowledge on the country Vienna itself ? One mistake and never travel to Vienna again? Bro you must be new to traveling.