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PSA Error HIGHLIGHTS Gap in Sports Card Guarantee 🚨
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- Опубліковано 15 сер 2024
- PSA Error HIGHLIGHTS Gap in Sports Card Guarantee 🚨
#tradingcards #SportsCards #cardcollecting
Today we once again revisit the PSA grading guarantee and discuss a recent story that clearly highlights an expectation gap within the sports card hobby.
Chapters:
00:00 - Intro;
00:38 - Major autograph authentication error by PSA;
03:42 - PSA opinion changed and cherry picking values;
04:44 - Expectation gap exists with graders in our hobby;
07:09 - PSA Grading & Authenticity Guarantee;
08:47 - PSA changing opinion inside 5 months is concerning;
10:51 - TPGs not standing by their work remains confusing;
12:14 - CGC Grading Guarantee;
12:55 - How I approach grading;
14:15 - Closing thoughts;
🙌 Attributions:
@SportCardMadness
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⚠ Disclaimer:
This video is for entertainment purposes only. You should not construe any such information or other material as fact, legal, tax, investment, financial, or other advice. Opinions expressed are solely my own and do not express the views or opinions of my employer.
Another reason to run from PSA. I am not surprised at all by the outcome.
Thanks for sharing this message Dan. It’s important we all know what we are getting into with the guarantee. Up till recently I didn’t even realize it applied to autos! And the fact that they can possess your card and hold it hostage like this feels very very wrong.
It doesn't apply to anything, PSA will deny, fight you, etc. just to not pay and admit they were wrong.
This is shameful on PSA/DNA's part. An autograph was good in February, bogus in June and maybe it will be good in December. I had one $400 signed card submitted to PSA/DNA through a group breaker. It cost me $32. The card got lost. They valued the signature at $48 (I paid $32 to have ut graded!) and they eventually upped it to $58 as a fair replacement price. The group submitter felt bad and all in all, I got $200 back, but overall, this experience was shameful and shows how little PSA really cares about their customers.
Trust me it's not just exclusive to psa.
@@mangobango6970 Probably happens with other companies, but this was my only poor experience with any of them and I have used PSA for about 25 years now. I was shocked and disappointed that they were offering just little in return for their mistake.
Sorry to hear mate
I will never understand why anyone uses PSA... 1. Lazy/inconsistent grading 2. Oppressive wait times 3. Exorbitant pricing and unfair up-charges 4. Impossible to communicate/awful customer service 5. Ugly slabs with blurry wrinkled baggies that obscure the beauty of the card itself 6. Cards that sit diagonally within their cheap holders, creating an eye-sore 7. Corrupt company who continues to accept submissions from known card doctors 8. Failure to live up to their so-called "guarantee" by denying obvious alterations. Wake up, Sheeple!
Comes down to the fact that the majority in this space are dumb. They see a slab and then their brain off
Because those people/PSA owned shops are in it for the money!
If PSA's upcharge is "insurance," why charge it for something they don't fully guarantee? They only authenticate the autograph, not the whole card, and the autograph isn't even covered. When would this insurance ever apply to the card? If it's shipping insurance, why charge the same upcharges at on-site grading events?
People need to realize that PSA's market dominance is a huge problem and it's only going to get worse.
I’m assuming if they damaged it? But even then I’m sure they’d be using comps to check the value anyway, so you’re right, it seems pointless and they’ll always cherry pick a lower value.
@@DanTheCardMan2 since psa isn't forthcoming with the reason for the upcharge it's impossible to argue against but if that were true and they were transparent about it then I think that would be a tough pill to swallow for their customers.
It's like saying a place that does oil changes will charge more for a 2024 Land Rover than they would for a 2010 Land Rover even if the service provided is identical because justify the extra cost because they need to cover themselves in the event of their own negligence to the newer, more expensive vehicle.
It's absolutely wild that they are not clear on the justification for the upcharge and people continue to pay them simply because of the momentum they've been able gain rather than the actual service they provide.
If PSA does not pay out the $2,500 declared value it’s a problem for me. The guarantee is one of the reasons I use PSA. I’m already hugely disappointed it is taking social media pressure to get managment to look into it. Not a good look.
Unfortunately autos aren’t covered so really they have no obligation to. However this situation is a mess, the fact their opinion changed a month after initial authentication and then held this guys card for 5 months is more than enough reason to make it right
I'd stop using PSA immediately.
That is it I am sticking to raw !
Excellent choice. Me too!
Great show Dan. If this doesn't open people's eyes to how corrupt grading companies are than I feel people will never learn.
Thank you my man
The sheeple never learn. Too obsessed with numbers on flips and other people telling them how their card should grade.
So, if I'm understanding this, you can send a card to PSA, just to see if they believe an autograph is authentic, but you're spending money for something that won't be guaranteed, and if they come back, say it's authentic, and then go and grade the card, they can then not stand by their own authentication? Wow, did not know that! I'm glad you did this show, because it's probably the last thing I would think of when buying a PSA card. I think everyone gets down on SGC because they don't make you pay for autograph grades, but I'll never pay for another PSA autograph card, after finding out they can't guarantee it, and may come back later and say it isn't authentic. I'm looking at grading in a whole new light now. This is nuts! Great video again Dan!
Correct. Any grading company at any time can reassess their initial assessment. Which is totally fine, it’s in their best interests to do that and in this case, they’ve realised the autograph was a fake and they messed up their initial assessment. It’s just unfortunate that collectors aren’t aware that autos aren’t actually covered by them, which is insane when you think about it. People use these companies for a specific reason, except, that reason isn’t always covered under their guarantee, Wild.
lol, one again grading is a scam both at the grading level and the seller level. Nothing has changed with the card except someone’s opinion. And people pay thousands for that opinion, I am sorry but I will give you an opinion send me thousands.
do you have a registry? I'm an anal eddie and I'ves gots ta have da registry.
People just need to remember what grading actually is. An opinion. Nothing more, nothing less. Needs to stop being put on a pedestal
Pretty much done with them. They prove, every day, that they are just grifters, just existing to take as much money from whoever will give it to them at this point. No standards, no accountability.
All graders are the same, people just need to remember that
There are so many “signs” not to use them, and still they are the benchmark. SMH. Great stuff Dan
Thank you for the video. I just recently purchased an Aaron Judge Bowman chrome RC From pwcc auction only to receive a Bowman clearly mislabeled from PSA. We’ll see what PWCC does or PSA there’s a few floating around eBay that are clearly mislabeled. Thank you for the information. Everyone take care.
Let me know what PWCC say
I’d love to know who the original seller was! This pandemic blow-up in prices has led to a lot of scams. Dust is settling!!! I can tell you as a middle aged man collecting for some time, I’ve been quite skeptical seeing all of these “on card autos” on older vintage cards. It was a complete no-no to do back in the day as it was seen diminishing card value! I see all these videos from shows with these types of cards all of the sudden! I suggest collectors tread lightly
indeed
100% correct. It was considered ruining the card by a vast majority well into the 90's and early 2000's. I see the same thing and am instantly skeptical of all of these.
@@nabzy28thank you ! Yes! Crazy how people are shouted down in the comments without knowing what they’re talking about. I think I saw a video a while back with Geoff Wilson buying an on card auto of 1941 playball Joe DiMaggio!! Huh??? No f ing way! Nobody would have gotten that card signed! I believe it was Beckett slabbed!
If that was recently slabbed, no way! I’d even be a bit skeptical prior to 2020.
He said you can dm him to find out, apparently it’s a well known person.
This is scary. It doesn't give me a lot of confidence with these companies.
CGC makes some blunders too, but at least they stand by their grades/authenticity and will take care of whoever currently owns the card. Even if they are the buyer. Just sayin.
CGC don’t always stand by their work but at least their guarantee covers both submitter and owner and doesn’t have as many caveats as PSAs
Thank u @DAN and fellow new englander @SportsCardMadness KEEP UP THE Great work exposing these crooks!
Thank you!
We need to collectively stop dealing with these companies. (PSA, BECKETT,EBAY) Let's start a RAW campaign.
Ebay is by far the best place to buy raw cards.
4:50 [PSA] TELLS LIES 😮😮😮😮😮 BAD BUSINESS PRACTICES
What was the lie?
Great video. Based on your prior videos, I knew you would take an interest in the topic.
Hope the buyer and psa can work something out.
Hopefully it’s more than the $10 they started with lol
They have no problem charging you hundreds of dollars to grade it though.
I'm glad I do it my way. I buy some graded cards, but only like 5 or 6's. Reason being is that if I buy the card raw, chances are I won't get a great card. But with a graded card, at least I know its better then a raw card. And I only buy rookie graded cards for my collection of 69-70 Tops to 90-91 Fleer/NBA Hoops & Skybox. The money is immaterial, its how good the card looks as a PSA 5 or BVG 4. Kinda difficult to explain but graded cards are bad but only if you're in it for the money.
Modern mindset is so weird. They’ll learn, eventually….
It's called musical chairs here in the states.
We call it a circle jerk here in Australia 😅
I am a casual collector. I focus on one or two players because that’s all i care to do. If not for your videos highlighting this stuff, i would have zero clue about these things. As a casual, i always believed that if something is in a PSA slab as authentic, it would stay that way. And that grading your cards attached some sort of…confidence that what i have is real, is in a particular condition, and is protected. Over time i have realized that is not the case at all. Thanks for highlighting this stuff. It just goes to show that anything worth anything can and will be faked well enough to fool the professionals. Cheers.
Glad I could help
That guy needs to sue. One thing that never made sense with PSA is there grading fees. They upcharge you if the card is valued high but then you also have to pay shipping based on amount you insure. Are they self insured or insured thru the mail provider. I heard them talking about paying out claims one time and they were talking about writing checks for claims. If they will not stand behind this you can't trust them to stand behind anything. Remember that next time you want to buy one of their slabs. Same thing with that Beckett Jordan, Beckett didn't write a check to the buyer after determining the card they graded was not a real PMG. They stuck eBay with it to deal with.
Unfortunately it’s pretty clear cut in their policy. The hobby just needs to get better at being more aware of what is and isn’t covered. It sucks
@@DanTheCardMan2 nfts... physical dead
i called it dan // the hankus pankus was gonna run amok after the bubble burst
More to come. Hard times haven’t truly hit yet
This was exposed years ago, yet I still hear influencers saying "That PSA guarantee is a reason they're the best". PSA is garbage and basically taken over, I'm pretty much only in coins now. Cards have insane corruption now. Think of Tommy Boy whenever you hear about PSA's guarantee.
Like I said, if more people treated their money gone when buying this stuff the hobby would be a happier place
Ty for the video. Unfortunately, PSA is trying to cover their ass so much to the point of not really having a guarantee. They’re adding enough loopholes in their Guarantee so you can’t get refunded for almost everything. Question: is that the same Frankie Rodriguez that pitched for the Red Sox in I think the 80’s?
I have no idea but that’s a good question lol
If it’s a big card and you don’t have a huge social media following they will use their loopholes and you won’t get anything. No motion, they dgaf
It's because PSA (and this applies to any grading company really) is admitting that card grading is a subjective form of authentication effectively.
Because it's done by human hand/eye & that creates a large grey area when it comes to the score assigned to a card, one mans PSA 9 is anothers PSA 10
PSA need to implement computer/machine/AI based grading, like where they can put the same card through 100x and it will get the same score every time, have a human do some final inspections or something but in this day and age there's no reason they should still be grading using such a subjective method.
Agree, the issue is that they inherently have a perception to the market that they’re doing and covering more than what they actually are
Didn’t everyone get paid out with the whole pmg saga?
By eBay not Beckett and there is still things changing by the day. eBay refunding is not the norm
Glorified encapsulation services, but they’re the ‘best’ in the business so who’s to argue.
Psa upchargers based on value but doesnt ever pay out on so called guarantee. Just use BGS
BGS are just as bad if we’re being honest lol
@@DanTheCardMan2 no way, get a beckett monthly
Another great example of the PSA mess. But collectors addicted to the registry fuels this. Buyer beware. I’d bet anything that real actual on card autos don’t exist to complete most of these sets. Check the registry find a common of somone who has passed and never signed and forge it. Psa sees a $10 card and it’s graded by a no one. You spend $7500 for it and send it in now professional eyes are taking a look. How many of these auto complete sets would pass authentication today? Practically none. Enjoy your registry addition gentleman.
Very true
Scandal after scandal after scandal after scandal after scandal
There's a reason why Collectors bought SGC....
How much can Collectors tolerate this until they decide enough is enough?
PSA is a money machine for them. I doubt they sell
If a company does NOT stand behind its own work, then what's the point of using the company. Sounds like they are trying to destroy their own company or just grab as much cash as they can.
To their credit, they are transparent with their policy, there’s just a huge misconception out there on what value people are actually getting. The hobby really only has themselves to blame
There is nothing guaranteeded. It's essentially a empty promise.
I mean if PSA or any grading company offered insurance that customers paid to cover errors then it would be another story but again that is sorta like the Ebay authenticity guarantee. No safeguard against companies making mistakes.
@@russianalara4978good points.
PSA sucks and I rail against them in every group and forum I belong to. This is a consumer driven market, if people would start sending their cards to SGC (for example) instead, PSA will fall from grace.
thanks dan ❤
🫡
When is it all going to stop! 😂
it has and always an opinion as they stated in their service, which means that they are scammers! there is no schooling or degree needed to be a grader or authentic, so you really don't know if the person knows what they are looking at. my friend had to do an invoice on what he paid for to get that money back from them and it took a few months.
People just need to remember grading is an opinion.
Bad news. There is no guarantee. Only publicity. If they think you can/will give them bad publicity THEN psa will do something.
PSA like all graders make you sign an NDA when making a claim
While PSA has weird t's and c's, the insurance portion isn't up to them. That's on the carrier. All carriers make the rules, PSA is just following them. Every card we submit, a portion (probably a dollar or two) goes to insuring that serial number. It's why ungraded cards comeback in a card saver with a serial number.
But what is the solution? Every solution means more money to grade and that is something we don't want.
Does anyone have a solid guarantee? I doubt it.
I don't disagree with you if that's the case, but do you know that for a fact? I thought psa does it's own insurance in house. I would think other graders would have guarantees with insurance if that was the case, but I don't know.
Yet psa claims upcharges fund the guarantee! Nothing but BS!
CGCs is the most defined and seems to provide the most coverage
PSA is nothing but a bunch of grifters who rely on their superfans to push their name out there my word TAG is so much better than PSA. I cant stand any grader but it kills me when I see people not knowing who TAG is.
All graders should be treated equal
I like TAG but it will never catch on because they are too accurate on grades. People value stupid opinions over accuracy, since it's easier to get a better grade on a less superior card. People complain about accuracy but no one is really doing anything different, if they were they would be sending to TAG.
I wanna share my experience of grading Jade for my family recently. The cert of authenticity only valids AT the time it was graded and the authenticity is subjected to new technology. (So more or less like performance enhancing drugs in sports. You have not been tested you had used do not means you had not used.)So you see, there is a war between the grading company and those making fake items.
I mean, I will not say PSA is completely wrong on all those guarantees. What I am disappointed is I doubt, with all the profit they have, they have never tried to make things better. It is not only about what we say about the consistency of grading. I am not asking them JUST to use AI. What I mean is has PSA does something with their profit to make our experience better?
Like they are not covering this card you mention. If ok, we know they have a system of all autograph they graded, they use AI to compare the autographs (or anything fancy we can think of) they have an expert of penmanship and so on. So our faith of their comment is base upon the system they tell us not just "it is graded by PSA."
So like this auto, it was graded with this very contemporary system. And Ok, the system recently have a new update in response to a flaw they encounter because they discover some shady people has upgraded their tech in making fake auto. And then they received this card and they realize it was exactly made by this new tech and they say sorry, I have to make it a fake.
Then to me, it is ok. (I know how painful it is if I bought a 7500 cards and it was ended up a fake) But to me, if I know PSA has been doing things right. (Using the best possible tech to prove something is legit) I cannot really blame them because people out smart them. (I mean for this thought example, the reason why the card was later declare fake is because they realize the problem and correct that)
So to sum up, I feel, it is really not OK for PSA, with all these resources, they are still doing things like 1990. If they are doing things like this, they should cover more on guarantee because they are not very good at what they are doing at the very begining.
Fantastic comment mate and appreciate the insight into Jade certification.
I think a lot of companies in this space are struggling / lagging with the exact issue you’ve mentioned. They want to make as much money as possible in the modern hobby but have kept policies and procedures in line with the past.
So let me get this straight. I have a 2013 Panini Prizm Giannis Antetokounmpo #290 PSA 9 MINT accidentally graded a 2013 Panini Prizm Prizm (Silver) Giannis Antetokounmpo #290 PSA 9 MINT.
The difference in value of these two cards is currently about 5K. During the boom the difference was approximately 15K.
After watching the above video and your coverage of the fake PMG and the PMG Saga’s channel is it possible that if I list the above card on eBay based on it’s incorrect label and a uninformed buyer buys my card and it then passes eBay authentication because they only authenticate the slab which is 100% real just inaccurate, I could scam the system as long as I have a no return policy on my eBay page?
WOW! Giid to know…Good thing I am not an unscrupulous member of the community like so many others.
Do better shady part of our community, PSA and eBay!
I’d assume yes which highlights how ridiculous eBay policy is.
Will everyone listen for once, PSA is like having an abusive partner. They literally are giving all of use domestic violence. It's time to take a hard look at this and it's time to stop using there company.
🥶🥶
waiting for your interview with that chimp Benny the Precious Metal guy
Wednesday next week