@@Jasonsminiadventure Hey! Flip phones are so reliable though! And their batteries last for MONTHS on a single charge! Well, at least that old flip phone I got 16? years ago still works and holds a charge for months. I use it as a alarm clock. Which reminds me, the speaker on that thing is LOUD!
🤣🤣🤣🤣🤣🤣🤣!!!!! Look at this it hurts when I have sex, and it won't stop dripping!!! See look!!! Actual nightmare HELL at O'dark thirty A.M.!!! Visual trauma burned into the back of my SKULL!!!!
Can confirm. I am a 911 dispatcher for major metro area, a very high number of 911 calls are non-emergency, and yes people call about fried chicken mishaps all the time. Please know your local non-emergency phone number ( both numbers usually go to the same place and the same people answer; the 911 phone line uses a different ringtone to indicate it is an emergency and not a non-emergency. This helps us so our resources are allocated accordingly and appropriately and prevents the 911 line from being backed up for those with life or death emergencies) this number can be found by google searching your cities non-emergency phone number. Also, be prepared for the dispatcher to ask you questions. These questions are not pointless, trivial or for our entertainment - the questions are for the responders that are on their way to your location and to better help them prepare for the situation as well as know who and what is going on and any new developments. If you don’t know the answer to the dispatchers question just say so, we would rather have you tell us you don’t know than to give us false or fabricated information. I promise you the dispatchers questions do not slow down response time for police, fire or medics. The sooner you can answer a question the quicker we can advise responders with that information. Also please speak clearly and use phonetics when spelling things for the dispatcher. Example: A for Adam, B for Boy, C for Charlie. This goes for numbers as well, instead of just saying 65 say something like “six five” followed by “65” because that can sound like you said 55 instead or the letter A can sound like the letter H, so on and so forth. This helps eliminate the misspelling of a name, address or other important information we may need to know to send you help. In addition, the most important thing to get you the best help is your location. Some tips for this: familiarize yourself with where you’re going, learn how to know which direction you are traveling, have the address or nearest intersection ready and available because it is “911 WHERE is your emergency?” Not “what is your emergency?” - what the emergency happens to be is usually considered secondary because we cannot send help to you if we don’t know where you are. Please, please, please do not call 911 for your incorrect food order, parking complaints, lost items or because you locked your keys in your car (unless there is a child or medical emergency to get into the vehicle.) that is what the non-emergency number is for. If you’ve read this far, thank you for taking the time to read and I hope this information helps you. I would also like to note that MOST dispatchers are NOT law enforcement, we don’t carry a badge or gun, we are civilians just as you are who want to help you and we only have so many tools and resources available to us where good communication goes a long ways. We are yelled at and cussed at and threatened constantly on a daily basis usually under false pretenses so please help us help you for the best chance to resolve your situation. Thank you for coming to my Ted Talk. Sincerely, your friendly 911 dispatcher.
I’ve called 911 and my local police department before. 911 for emergencies, local for lost items, found needles I don’t touch and don’t want anyone-especially children-to touch, etc.
@@scottweissman150 No you cant. From a chain saw accident at 0300 in the house to the man falling off his roof with the lawn mower. Of course there are the ones we dont laugh about.
@@walterm5787 My personal favorite was the dude calling because he had Ebola in his balls. Can't disclose what he actually had, but we did end up dispatching fire rescue,police, and the ambo crew, in the opposite order. The address was in a middle of the road kinda neighborhood. EMTs weren't able to get in, and the guy ended up needing help just definitely NOT for what he called in for.
Ahhh yes, reminds me of my 911 days...."911 whats your emergency?" Caller- "my power is out and I have to be to airport in the morning. Can you give me a wakeup call at 4am?" Me - " sorry sir this is 911 not Marriott we don't do that."
Haha, I would have called up a buddy in the fire dept., and if they had nothing going on at that time, have them go over and blare the sirens and horn outside his bedroom window.
There are other doozies out there; but *this* is the current winner🏆for stupidest call that I’ve ever heard. I just actually cannot wrap my mind around it. Maybe once my brain can grasp that it is real…
@@emt5330 Oh God or when the boils not a boil. A Syphilitic chancre, folliculitis,fungal rashes,gangrene,staph infections, herniated balls, cysts,open cancerous growths, the list goes on and on.
worse thing is: it's never some nice, young guy/girl with good personal hygiene . It's always the kind of people you thought they only existed on TLC. It's not that you don't want to help them, it's just that sometimes it would be nice to deal with something less..wild
@@ShugoAWay as a dispatcher that is correct. It's one way we can see them they can not see us. Also they can not video call us we have to initiate it which makes it almost pointless because the only time we would really need to use it is on something of super high priority such as a shooting, active shooter, etc. And by the time we send the the video call link hopefully responders are already there. I could see this mostly being used in rural areas or on thinks like hiking trails where there isnt necessary addresses.
@@drakester12798 does the US have a similar app that someone has developed for the uk - it’s called what3words. They basically have grid out the whole of the uk and each grid has a distinct 3 words so if you have no idea where you are but have internet on your phone you tell 999 your 3 grid words and they can find your location within a few meters. It’s now actively advertised by 999.
This could actually be a really GOOD thing if they hire dispatchers that are fluent in ASL and have some interpreter training. VRS calls have delays that might cause a dispatcher to hang up because they don’t realize the call is being interpreted. This has the potential to be a really good thing.But we all know that this is going to be abused by drunk idiots before it can happen.
I mean, for the .00000⁰001% of calls that involve that situation, yes. For the rest, it will be a lot like this video (except he left out the part where the phone was dropped in paint or the guy is holding his finger over the lens, or the phone is so old the video quality looks like a toddler with tractor tire sized fingers fingerpainted it...)
This could also be a could thing if the person calling cannot talk and is slowly turning blue. Let's hope the 911 service has a decent tracking service that allows them to find the caller, or this can become the subject of a great news report.
There should be a non emergency line which redirects calls from 911 as soon as they're deemed non emergencies, to take them away from the real emergency callers, so every time someone calls because of something stupid they can have a nice long chat with the person on the other side of the line without stressing someone out who's currently trying to save lives
They don't really teach non emergency lines, and most people don't seem bothered to look them up. Maybe it would be easier if phones automatically directed you to the correct line from contacts, kinda like how 911 calls automatically get the strongest signal even if a different company gets the majority of local coverage? I don't know a lot about how that works, but it could save a lot of time if when you go to contacts or use the emergency call feature it went 911, poison control, animal control, etc.
The biggest reason this could be a problem is in the event of a home invasion or some form of dealing with an actual assailant. There was a case not too long back where the caller made the assailant think she was ordering a pizza when she was calling 911.
Bit late to respond but why tie people up on those calls when those same staff could add to the number of emergency staff at the call centre than meaning more emergency calls get answered faster. Our services are begging for more staff all the time.
part of the problem is that kids are drilled in their heads at young ages to call 911 if you need police fire or ems but no one teaches them what to to if its not an emergency.
Oh those poor dispatchers.... Thinking back to when I was a dispatcher, I would have been in hot water sooo often. My facial expressions were definitely my way of letting the frustration/flabbergasted-ness not come through in my voice.
dispatchers oftentimes are traumatized like Fire and EMS, just without the visual aspect. many of these people have to listen to someone slowly die on the phone due to an accident, or worse, according to the caller's plan. but ican imagine seeing these people die as well as hearing them will tack on a good extra bit of irreversible damage to some psyches.
Worst BS call I ever had: 911 call for a “construction accident”. This resulted in an engine company of address finders, a rescue company of stretcher fetchers, an EMS supervisor to get in the way, assorted donut munchers, and my ambulance to take the barely-clinging-to-life patient to the trauma center. Several hours before, she’d stepped on a nail, and wanted EMS to give her a tetanus shot. Didn’t want transport, just a tetanus shot.
Damn, working in construction my experience is that my co-workers wont even entertain going to the hospital unless they have to pick a piece of themselves off the ground. One of my co-workers showed me the scar where he opened his leg with a circular saw. It was the closest any of them has been to going to the ER but in the end he went home to wrap it in gauze soaked with rubbing alcohol.
That video call, with just straight FOREHEAD was hilarious! Thank you again with your uploads Mr. Patton and helping me keep my sanity in check. Really needed this! Keep up the awesome work!
Considering the wack job my messed up electrolytes, malnourishment and underdiagnosed pain brain have done on my ability to reason I can only apologize for anytime I have caused Emergency responders such pain. It was not intentional and I am thoroughly embarrassed by the incidents I can remember. Thank you for being there for those and the times when it really was an emergency. You've saved the life of many people I care about. ❄️🕊️❄️
Ugh... I have a hard enough time un-seeing the things from my own calls- dispatchers would be seeing an even higher volume of shit... but hey at least they don’t have to smell it, get it on them, or worry about bringing the bugs with them into the truck/home. 😂😭
I'm interested in seeing video emergency services operations, though likely only as a 1 way system, so dispatchers don't need to have their appearence scrutinized.
Yeah, I can see why video would be super useful for determining how bad scary injuries could be. I did my internship at a dispatcher and a guy got pistol whipped on call, but we just didn't know how bad it was until police actually got on scene. It was not that bad, the caller was just in shock and wasn't answering questions well... you know cause he got pistol whipped.
@Fire Department Chronicles. Thanks Jason for the pre-New Year's humor. You're a natural at delivery. Real humor from real life. While this video has some stuff that's made up, we know it's only a matter of time when they come true. And sadly, some dispatchers will be scarred and need therapy. Hearing the pleas and cries are bad enough but when the faces and backgrounds are seen, it'll even be more heart wrenching. Hope you, all the first responders out there, the other members of the Fire Department Chronicles, and your families stay safe and well. Have a Happy New Year.
I am a retired FDNY EMS Captain and Paramedic, my last 5 years I was assigned to EMD as a Dispatch Commander. The stress level is amazing mostly beast of the stupidity
Honestly that's true though. Hearing someone who's fearing for their life is one thing, seeing them is just plain haunting. Especially if the call goes bad and they don't make it.
My mom was a dispatcher and some of the stories she has told me I will never forget. Both funny stories and sad and horrific stories. But for some Damn reason I still wanna be a fire fighter😂😂
This would be a spectacular nightmare and part of me really wants to work a shift with video 911.....On second thought, maybe I’ll just wait for the videos to make their way to the internet.
Years ago, I was on a police ride-along when the older, deep-voice, Southern-accent dispatcher delivered pure comedy gold in an absolute deadpan! "2 Baker 1, please respond to 123 American Way. The home owner is complaining about a non-plastic package of feces that is aflame on his porch. ... Yyyep, it's the ol' 'Flaming Bag of Poop' trick."
I am so glad I am not a dispatcher.... Huge respect for them. I've had to call a few times, and even with all the training I have, it can be tough. My most recent call was for a collision with injury, I was rattling details off very quickly, dispatcher had to tell me to slow down. That, with the fact that my phone just isn't very loud, and I was trying to listen to questions while one of the involved cars was honking to get attention. In this case, I think a video feed would actually have helped. Maybe. Tough job they have. I have nothing but respect. When an emergency call does come through, they get the help sent out in order to save lives.
LOL I'm from New Orleans and I've been enjoying your videos for the past week or so. Imagine my delight seeing something related to New Orleans on your channel. Also my brother is a fire fighter in New Orleans. I've shared some of you videos with him recently. He has some morbid humor stories of his own. Thanks for your service.
I was looking through a police blotter once, and perhaps the weirdest call was from an old lady who called to complain that somebody's dog was having puppies in her driveway.
I was a dispatcher and my favorite call was a man stating he found a three legged pony tied to a tree on the highway. I radioed the boys. One came back right away over the channel and said “I’ve always got time for three legged ponies.” The room was dying in laughter
I will never forget this I was once dispatched to a call for an elderly man that had fallen. We arrive and an elderly man with had indeed fallen.... into a cat litter pan, in the tub, wearing only briefs and socks. He had dementia and for the life of me i will never forget it, because of how weird it was. He had dementia, his wife made the call. She just needed help getting him back to the bed and we were happy to help.
Hell, just let me know if there's a knife on scene before I get there. Yeah, I'm looking at you dispatch, and with video 911 you can't say you didn't know.
I spent 14 years as an emergency dispatcher, cant say Im upset that video 911 wasnt around when I worked thats for sure. Funny he mentioned a hot mic. I was training a new dispatcher on night shift one night when an armed robbery came in at a gas station in our county, We sent units and they arrived on scene as the suspect was exiting the store with a shotgun. The units ending up in a foot pursuit with the armed suspect so I took over the radio as this was only that dispatchers 3rd or 4th shift on a law enforcement radio. While I was calling the pursuit he was screaming in the background "shoot his @ss". Needless to say it was his last shift as a 911 dispatcher haha
Horrifying, but in real emergencies it will help them see what's happening to determine the best course of action. Like IT troubleshooting, being able to actually virtually connect to the machines can be a godsend.
True and a good point. People in distress can sometimes not “paint the picture” correct with just words. I think it can both save unnecessary trips and activate bigger resources earlier. I both cases save lives...
After 10 years in dispatch, I'm absolutely relieved I'll never have to experience video calling. Child birth calls, bloody poop calls, suicide calls ... they'd better get a raise!
Be that as it may, I'd rather be called for a hundred nothings than to not be called for the one something. Plus, the bump in call volume is nice. Just think of the budget you'd have if none of those people called for the classic toe pain at 0300!
@@silverstrings5569 well your points are valid... its mostly an issue when all available resources are busy with non emergencies and then a true emergency happens and they're out of luck (true story, 75 minutes before ambulance arrived)
The problem too, is the one time the frequent flier actually has an emergency. Lots of 1800 chest bad chest compressions vibes there. Additionally, there are some ways to mitigate it community first responders or court orders.
Was laughing so hard at this! I had to turn around and share it with the rest of the dispatch center. I'm glad were only getting the text to 911 at my center. I cant imagine many circumstances where this would be useful, and those that are I definitely don't have enough medical training to handle.
I love when you have your coat in the background. I do alot of work in Rockford Il.. If your station even needs any exterior work or a skylight please dont hesitate to give NSS Exteriors a call and please say Patt sent you. Were in alsip not far away and I love your videos..
I worked for a medical devices company. We were NOT clinicians, we had no medical training and we never stated we did. We would usually deliver the equipment to doctors, nurses, etc and train them how to use the equipment (not how to install it, that was their job)… but we had units that went to patients specifically. You wouldn’t believe how many people assume if you’re delivering their equipment, you MUST be a doctor. ‘Does this look right?!’ ‘Ummm. My mom says everyone is beautiful in their own way? Maybe not that though, what the hell is that?!?’
Video 911 isn't that bad of an idea. It can help to get better info for responders and also help in situations where someone might be confused about their location.
2:11 Happy to see that Jason is getting a well-balanced Firefighter diet. And those "there's tomatoes on my salad calls?" I want one day's worth of them printed out for the next ------- who tells me "we don't need rules, people are sensible!"
As a tow operator I called a code into my own dispatch requesting police assistance when someone ran me off the road with a gun... I talked my way out of it in the 10 minutes, but shortly after that I got a call from the regional police dispatch on my personal phone (given by my own dispatch) telling me "Unless they shot and killed someone, DON'T WASTE ME TIME!" Lost all respect for LE dispatch in that region at that moment.
These are all great examples in the video, but I’m much more worried about the real calls, dispatchers already have one of the hardest jobs, they answer the call and send help, but they never get to know how it ends. Adding a visual stimuli to that sounds like a recipe for disaster
Now they can show you the tv show the emergency is happening on. "He breaking into the bathroom with an ax, but I paused it so you can get here in time!"
Given that 99.9999% of 911 callers are elderly folks who can't even work their TV remotes, I can see no possible way this will go wrong...
Is there a grandma today who can't video chat? I doubt it.
@@toomanymarys7355 I've found my grandmothers have all learned zoom or iPhone video chat. How, I don't know
@@toomanymarys7355 I literally drive old people around for a living. About 50% of em still use flip phones.
@@Jasonsminiadventure Hey! Flip phones are so reliable though! And their batteries last for MONTHS on a single charge! Well, at least that old flip phone I got 16? years ago still works and holds a charge for months. I use it as a alarm clock. Which reminds me, the speaker on that thing is LOUD!
@@toomanymarys7355 You'd be surprised, from them not wanting to know how to and too never being taught.
"Why does everyone call when they're naked?!" 🤣 They're making sure they have your attention 😉
🤣
😆
You never see naked the people you want to see naked.
But are they naked when you arrive?🤔
@@cancergurl6998 most likely, probably covered in syrup now
Ummmmm... I thought we wanted to prevent first responder PTSD... 😳
I think they forgot about that goal with this one
911 caller: hello
Dispatch: OH DEAR GOD WHY
How do you stop Post Traumatic Stress Disorder in a first responder when all they deal with are traumatic events 0o
@@concretesailors stop showing them more and more traumatic events
@@notchs0son Use dispatch to triage the calls... if the dispatcher can see the fucked up shit they can just NOPE out.
Awesome! Now the call-takers can join in the “does this look infected” fun!
🤣🤣🤣🤣🤣🤣🤣!!!!! Look at this it hurts when I have sex, and it won't stop dripping!!! See look!!! Actual nightmare HELL at O'dark thirty A.M.!!! Visual trauma burned into the back of my SKULL!!!!
🤣
Lol
At least they do not have to answer "does this smell infected?", yet...
@@GhostBear3067 OK I will look at it but don't squeeeee, puck,,,,, puck and please clean the phone before you call back or better yet DONT.
Can confirm. I am a 911 dispatcher for major metro area, a very high number of 911 calls are non-emergency, and yes people call about fried chicken mishaps all the time. Please know your local non-emergency phone number ( both numbers usually go to the same place and the same people answer; the 911 phone line uses a different ringtone to indicate it is an emergency and not a non-emergency. This helps us so our resources are allocated accordingly and appropriately and prevents the 911 line from being backed up for those with life or death emergencies) this number can be found by google searching your cities non-emergency phone number.
Also, be prepared for the dispatcher to ask you questions. These questions are not pointless, trivial or for our entertainment - the questions are for the responders that are on their way to your location and to better help them prepare for the situation as well as know who and what is going on and any new developments. If you don’t know the answer to the dispatchers question just say so, we would rather have you tell us you don’t know than to give us false or fabricated information. I promise you the dispatchers questions do not slow down response time for police, fire or medics. The sooner you can answer a question the quicker we can advise responders with that information.
Also please speak clearly and use phonetics when spelling things for the dispatcher. Example: A for Adam, B for Boy, C for Charlie. This goes for numbers as well, instead of just saying 65 say something like “six five” followed by “65” because that can sound like you said 55 instead or the letter A can sound like the letter H, so on and so forth. This helps eliminate the misspelling of a name, address or other important information we may need to know to send you help.
In addition, the most important thing to get you the best help is your location. Some tips for this: familiarize yourself with where you’re going, learn how to know which direction you are traveling, have the address or nearest intersection ready and available because it is “911 WHERE is your emergency?” Not “what is your emergency?” - what the emergency happens to be is usually considered secondary because we cannot send help to you if we don’t know where you are.
Please, please, please do not call 911 for your incorrect food order, parking complaints, lost items or because you locked your keys in your car (unless there is a child or medical emergency to get into the vehicle.) that is what the non-emergency number is for.
If you’ve read this far, thank you for taking the time to read and I hope this information helps you. I would also like to note that MOST dispatchers are NOT law enforcement, we don’t carry a badge or gun, we are civilians just as you are who want to help you and we only have so many tools and resources available to us where good communication goes a long ways. We are yelled at and cussed at and threatened constantly on a daily basis usually under false pretenses so please help us help you for the best chance to resolve your situation.
Thank you for coming to my Ted Talk.
Sincerely, your friendly 911 dispatcher.
I’ve called 911 and my local police department before. 911 for emergencies, local for lost items, found needles I don’t touch and don’t want anyone-especially children-to touch, etc.
o7 I salute you for your work.
I live in podunk nowhere and the cops told me for nonemergency to call "Dispatch" I asked what's the number for that they said 911.
After 37 years with 20 in dispatch... yep not going to be to upset for missing that upgrade.
You got me beat by ten years, I always said someone should right a book called "You can't make this shit up."
@@scottweissman150 No you cant. From a chain saw accident at 0300 in the house to the man falling off his roof with the lawn mower. Of course there are the ones we dont laugh about.
@@walterm5787
Guess the shingles were getting overgrown
Makes my job of ships sinking and man overboard calls look easy 👍
@@walterm5787 My personal favorite was the dude calling because he had Ebola in his balls.
Can't disclose what he actually had, but we did end up dispatching fire rescue,police, and the ambo crew, in the opposite order.
The address was in a middle of the road kinda neighborhood. EMTs weren't able to get in, and the guy ended up needing help just definitely NOT for what he called in for.
I feel so bad for what new orleans dispatch is about to witness im sure your examples are just scratching the surface.
Yep, nothings as fucked as reality...
I live in the New Orleans metro. I'm actually more afraid of what the callers might see.
I hope they got enough benefit to cover the bills for performing eye surgery every month XD
@@takutos1980 dude imagine you call dispatch because you are scared and don’t know what’s happening AND YOU JUST SEE TERROR ON THE PHONE.
@Nathaniel Shrock well considering the budget of most 911 dispatch centers probably not HD.
Ahhh yes, reminds me of my 911 days...."911 whats your emergency?" Caller- "my power is out and I have to be to airport in the morning. Can you give me a wakeup call at 4am?"
Me - " sorry sir this is 911 not Marriott we don't do that."
Honestly would go ape on them… I test my patience walking people through their part d benefits 😂
Haha, I would have called up a buddy in the fire dept., and if they had nothing going on at that time, have them go over and blare the sirens and horn outside his bedroom window.
There are other doozies out there; but *this* is the current winner🏆for stupidest call that I’ve ever heard. I just actually cannot wrap my mind around it. Maybe once my brain can grasp that it is real…
Poor dispatchers. I can imagine their first "does this look like a hemorrhoid?" call. Yikes!
I've got this boil right here, do I need to go to the ER?
At least they do not have to smell it...
@@emt5330 Oh God or when the boils not a boil. A Syphilitic chancre, folliculitis,fungal rashes,gangrene,staph infections, herniated balls, cysts,open cancerous growths, the list goes on and on.
worse thing is: it's never some nice, young guy/girl with good personal hygiene . It's always the kind of people you thought they only existed on TLC. It's not that you don't want to help them, it's just that sometimes it would be nice to deal with something less..wild
”Visuals that will never go away!!!” You have to laugh because if you don’t you cry
Sometimes both regardless!
As someone from Louisiana... Completely understand 😂😂
🤣
As someone from Florida they better hope they don't upgrade to video calls here
@@benhalstead1246 I can only imagine!🤣🤦♂️
Same
The first one was Peel Reigion in Canada
I see safety concerns and privacy problems with the dispatchers.
Uh i don't think it will show the dispatcher just the caller probably
@@ShugoAWay as a dispatcher that is correct. It's one way we can see them they can not see us. Also they can not video call us we have to initiate it which makes it almost pointless because the only time we would really need to use it is on something of super high priority such as a shooting, active shooter, etc. And by the time we send the the video call link hopefully responders are already there. I could see this mostly being used in rural areas or on thinks like hiking trails where there isnt necessary addresses.
@@drakester12798 New Orleans is one of the most violent cities in the country so it could definitely see some uses in those regards
@@MaPleWoRlDOrder can confirm, live here and work as a dispatcher here..lord help us all..
@@drakester12798 does the US have a similar app that someone has developed for the uk - it’s called what3words. They basically have grid out the whole of the uk and each grid has a distinct 3 words so if you have no idea where you are but have internet on your phone you tell 999 your 3 grid words and they can find your location within a few meters.
It’s now actively advertised by 999.
This could actually be a really GOOD thing if they hire dispatchers that are fluent in ASL and have some interpreter training. VRS calls have delays that might cause a dispatcher to hang up because they don’t realize the call is being interpreted. This has the potential to be a really good thing.But we all know that this is going to be abused by drunk idiots before it can happen.
I mean, for the .00000⁰001% of calls that involve that situation, yes. For the rest, it will be a lot like this video (except he left out the part where the phone was dropped in paint or the guy is holding his finger over the lens, or the phone is so old the video quality looks like a toddler with tractor tire sized fingers fingerpainted it...)
Wonderful. And wise to go and make sure everyone is on the same page *before* you’re in an emergency situation l.
There is no VRS delay that causes 911 to disconnect. Vrs works well, and text-to-911 also works wonders
This could also be a could thing if the person calling cannot talk and is slowly turning blue. Let's hope the 911 service has a decent tracking service that allows them to find the caller, or this can become the subject of a great news report.
There should be a non emergency line which redirects calls from 911 as soon as they're deemed non emergencies, to take them away from the real emergency callers, so every time someone calls because of something stupid they can have a nice long chat with the person on the other side of the line without stressing someone out who's currently trying to save lives
And the caller in these instances should be automatically charged a fine for wasting 911's time
They don't really teach non emergency lines, and most people don't seem bothered to look them up. Maybe it would be easier if phones automatically directed you to the correct line from contacts, kinda like how 911 calls automatically get the strongest signal even if a different company gets the majority of local coverage?
I don't know a lot about how that works, but it could save a lot of time if when you go to contacts or use the emergency call feature it went 911, poison control, animal control, etc.
The biggest reason this could be a problem is in the event of a home invasion or some form of dealing with an actual assailant. There was a case not too long back where the caller made the assailant think she was ordering a pizza when she was calling 911.
Bit late to respond but why tie people up on those calls when those same staff could add to the number of emergency staff at the call centre than meaning more emergency calls get answered faster.
Our services are begging for more staff all the time.
part of the problem is that kids are drilled in their heads at young ages to call 911 if you need police fire or ems but no one teaches them what to to if its not an emergency.
As a 112 operator in Europe - all i need to say - every call (video included) is saved as evidence for 3 years... :P
Damn! Must be hiding those eye rolls well 😂
Consequences for false calls? Sounds delicious!
Oh those poor dispatchers.... Thinking back to when I was a dispatcher, I would have been in hot water sooo often. My facial expressions were definitely my way of letting the frustration/flabbergasted-ness not come through in my voice.
Yep, that defiantly gets filed under "What can possibly go wrong" with this idea. Thanks for the laugh after a long 24.
Thats nice... lets give dispatchers bad PTSD like Fire and EMS 💁
dispatchers oftentimes are traumatized like Fire and EMS, just without the visual aspect. many of these people have to listen to someone slowly die on the phone due to an accident, or worse, according to the caller's plan. but ican imagine seeing these people die as well as hearing them will tack on a good extra bit of irreversible damage to some psyches.
Hey sharing is caring!!! Besides if dispatchers are gonna dispatch craziness They can ride on the crazy train like everybody else!🥴🥴🥴🤯
ngl the outro song is elite.
D Fine Us - Howling at the Moon. Just because it took me forever to find lol.
@@fevre_dream8542 thank you I was wondering
Worst BS call I ever had: 911 call for a “construction accident”. This resulted in an engine company of address finders, a rescue company of stretcher fetchers, an EMS supervisor to get in the way, assorted donut munchers, and my ambulance to take the barely-clinging-to-life patient to the trauma center.
Several hours before, she’d stepped on a nail, and wanted EMS to give her a tetanus shot. Didn’t want transport, just a tetanus shot.
And that’s straight to the waiting room in the Ed.
Damn, working in construction my experience is that my co-workers wont even entertain going to the hospital unless they have to pick a piece of themselves off the ground.
One of my co-workers showed me the scar where he opened his leg with a circular saw. It was the closest any of them has been to going to the ER but in the end he went home to wrap it in gauze soaked with rubbing alcohol.
@@freddy67h RUBBING alcohol?!? Holy SHIITAKE mushrooms!
That just sounds like someone terrified of the bill
More like they were afraid of the mandatory drug testing that comes with all L&I claims.
That video call, with just straight FOREHEAD was hilarious! Thank you again with your uploads Mr. Patton and helping me keep my sanity in check. Really needed this! Keep up the awesome work!
Considering the wack job my messed up electrolytes, malnourishment and underdiagnosed pain brain have done on my ability to reason I can only apologize for anytime I have caused Emergency responders such pain. It was not intentional and I am thoroughly embarrassed by the incidents I can remember. Thank you for being there for those and the times when it really was an emergency. You've saved the life of many people I care about. ❄️🕊️❄️
A nope-ppity-nope-nope but more power to the guys there at New Orleans, may your brain forget what your eyes saw
Can imagine how many dispatchers will be praying for amnesia
At least they do not have to smell it...
@@GhostBear3067 oh Jesus noooo
Ugh... I have a hard enough time un-seeing the things from my own calls- dispatchers would be seeing an even higher volume of shit... but hey at least they don’t have to smell it, get it on them, or worry about bringing the bugs with them into the truck/home. 😂😭
If you spritz Neem on your gear's exterior it prevents most bugs.
I'm interested in seeing video emergency services operations, though likely only as a 1 way system, so dispatchers don't need to have their appearence scrutinized.
I hope so
Yeah, I can see why video would be super useful for determining how bad scary injuries could be. I did my internship at a dispatcher and a guy got pistol whipped on call, but we just didn't know how bad it was until police actually got on scene. It was not that bad, the caller was just in shock and wasn't answering questions well... you know cause he got pistol whipped.
@Fire Department Chronicles. Thanks Jason for the pre-New Year's humor. You're a natural at delivery. Real humor from real life. While this video has some stuff that's made up, we know it's only a matter of time when they come true. And sadly, some dispatchers will be scarred and need therapy. Hearing the pleas and cries are bad enough but when the faces and backgrounds are seen, it'll even be more heart wrenching.
Hope you, all the first responders out there, the other members of the Fire Department Chronicles, and your families stay safe and well.
Have a Happy New Year.
I am a retired FDNY EMS Captain and Paramedic, my last 5 years I was assigned to EMD as a Dispatch Commander. The stress level is amazing mostly beast of the stupidity
Those dispatchers will have PTSD now
Honestly that's true though. Hearing someone who's fearing for their life is one thing, seeing them is just plain haunting. Especially if the call goes bad and they don't make it.
And suicide calls too
If they have to do video calls they should be provided an unlimited supply of eye bleach. The. Things. They. Will. See.
My mom was a dispatcher and some of the stories she has told me I will never forget. Both funny stories and sad and horrific stories. But for some Damn reason I still wanna be a fire fighter😂😂
I feel sorry for them..... Imagine their pain.
Incoming demands from NO 911 for pay increase because "OMG WTF the things I have seen".
Just to compensate for the amount of electrical tape required to cover their camera inputs...!! First thing I'd do....
As soon as he hung up, Mr Tomato died of anaphylaxis 🤣
Pilots deal with hot mics too and it's usually gold. The air traffic controllers tend to share their real feeling XD
This would be a spectacular nightmare and part of me really wants to work a shift with video 911.....On second thought, maybe I’ll just wait for the videos to make their way to the internet.
Years ago, I was on a police ride-along when the older, deep-voice, Southern-accent dispatcher delivered pure comedy gold in an absolute deadpan!
"2 Baker 1, please respond to 123 American Way. The home owner is complaining about a non-plastic package of feces that is aflame on his porch. ... Yyyep, it's the ol' 'Flaming Bag of Poop' trick."
I need to quit eating when watching these videos because I almost actually died laughing.
I am so glad I am not a dispatcher.... Huge respect for them. I've had to call a few times, and even with all the training I have, it can be tough.
My most recent call was for a collision with injury, I was rattling details off very quickly, dispatcher had to tell me to slow down. That, with the fact that my phone just isn't very loud, and I was trying to listen to questions while one of the involved cars was honking to get attention.
In this case, I think a video feed would actually have helped. Maybe.
Tough job they have. I have nothing but respect. When an emergency call does come through, they get the help sent out in order to save lives.
I can not get enough of these! Lol
Visuals that don't go away.....yep, cause sometimes you see things that you can never unsee.
In recent years I have noticed an alarming amount of people call 911 to complain about chicken nuggets.
Way too true about pictures that will never go away
LOL I'm from New Orleans and I've been enjoying your videos for the past week or so. Imagine my delight seeing something related to New Orleans on your channel.
Also my brother is a fire fighter in New Orleans. I've shared some of you videos with him recently. He has some morbid humor stories of his own. Thanks for your service.
I was looking through a police blotter once, and perhaps the weirdest call was from an old lady who called to complain that somebody's dog was having puppies in her driveway.
I was a dispatcher and my favorite call was a man stating he found a three legged pony tied to a tree on the highway. I radioed the boys. One came back right away over the channel and said “I’ve always got time for three legged ponies.” The room was dying in laughter
I love the level of sarcasm from this guy! 😂😂😂😂
I absolutely love that dispatcher lol. Didn’t even humor him. Told him he’s a Karen and hung up
I will never forget this
I was once dispatched to a call for an elderly man that had fallen.
We arrive and an elderly man with had indeed fallen.... into a cat litter pan, in the tub, wearing only briefs and socks. He had dementia and for the life of me i will never forget it, because of how weird it was. He had dementia, his wife made the call. She just needed help getting him back to the bed and we were happy to help.
Looks like rule 34 for the internet is going to have a Emergency Services upgrade thanks to this
Loved "Why does everyone call 911 naked?" 🤣
A moment of silence for our brave dispatchers.
Hell, just let me know if there's a knife on scene before I get there. Yeah, I'm looking at you dispatch, and with video 911 you can't say you didn't know.
You are the one youtuber I watch when I'm down because I want something to make me laugh
Oh god, I feel bad for when they might implement that here in Florida
I spent 14 years as an emergency dispatcher, cant say Im upset that video 911 wasnt around when I worked thats for sure. Funny he mentioned a hot mic. I was training a new dispatcher on night shift one night when an armed robbery came in at a gas station in our county, We sent units and they arrived on scene as the suspect was exiting the store with a shotgun. The units ending up in a foot pursuit with the armed suspect so I took over the radio as this was only that dispatchers 3rd or 4th shift on a law enforcement radio. While I was calling the pursuit he was screaming in the background "shoot his @ss". Needless to say it was his last shift as a 911 dispatcher haha
Fire department version of Angry Cop, this guy. This guy is funny as heck. 🤣🤣🤣
Horrifying, but in real emergencies it will help them see what's happening to determine the best course of action.
Like IT troubleshooting, being able to actually virtually connect to the machines can be a godsend.
True and a good point. People in distress can sometimes not “paint the picture” correct with just words. I think it can both save unnecessary trips and activate bigger resources earlier. I both cases save lives...
I see the point but do we know if dispatchers can choose to go to video rather than it being default for every call? That makes more sense to me.
After 10 years in dispatch, I'm absolutely relieved I'll never have to experience video calling. Child birth calls, bloody poop calls, suicide calls ... they'd better get a raise!
Hello from the London fire brigade we love your work keep it up
We need limits on how many non emergent calls from a residence before being fined or blacklisted. Gawd damned frequent fliers piss me offf
Be that as it may, I'd rather be called for a hundred nothings than to not be called for the one something. Plus, the bump in call volume is nice. Just think of the budget you'd have if none of those people called for the classic toe pain at 0300!
Yep, community Paramedics for the win who sign off on no visit calls.
@@silverstrings5569 well your points are valid... its mostly an issue when all available resources are busy with non emergencies and then a true emergency happens and they're out of luck (true story, 75 minutes before ambulance arrived)
The problem too, is the one time the frequent flier actually has an emergency. Lots of 1800 chest bad chest compressions vibes there.
Additionally, there are some ways to mitigate it community first responders or court orders.
Was laughing so hard at this! I had to turn around and share it with the rest of the dispatch center. I'm glad were only getting the text to 911 at my center. I cant imagine many circumstances where this would be useful, and those that are I definitely don't have enough medical training to handle.
I love this guy! Lol awesome!
Oh my sides hurt from laughing at how absolutely hilarious and on point this man is 🤣🤣🤣 .....Hey, maybe I should call the emergency services 🤔.......
Who on gods green earth thought that would be a great idea. Gods special little people, I swear.
Technology? Sometimes just say "no".
Paramedic in New Orleans here. long time fan of your channel. I cant wait to see how this works
Your videos are my fav! Thanks for your service 😁 U r a good firefighter 🔥
I am falling out laughing so hard🤣🤣🤣🤣🤣🤣
you are right... now there will be images that they will never be able to unsee!!!
"Please don't call 911 for fried chicken mishaps"
Loled for longer than this video
That’s going to add some extra spice and zing to that job
I am dying and cannot breathe!! This is too funny!
I love when you have your coat in the background. I do alot of work in Rockford Il.. If your station even needs any exterior work or a skylight please dont hesitate to give NSS Exteriors a call and please say Patt sent you. Were in alsip not far away and I love your videos..
Man such a glow up i was here just a few months ago and this guy had 20K subs
Dispatch, the one's you'd never want to see naked, they're always naked.
Thank you
Things you never thought you'd have to tell another human being: "Please don't call 911 in the future for fried chicken mishaps"
Well, that'll add another level of PTSD for Dispatchers. BAD IDEA!!
LMAO tomato mishap
I really hope the activation of the video feed requires consent from both parties and happens after the first description and not immediately!
I worked for a medical devices company. We were NOT clinicians, we had no medical training and we never stated we did.
We would usually deliver the equipment to doctors, nurses, etc and train them how to use the equipment (not how to install it, that was their job)… but we had units that went to patients specifically.
You wouldn’t believe how many people assume if you’re delivering their equipment, you MUST be a doctor.
‘Does this look right?!’
‘Ummm. My mom says everyone is beautiful in their own way? Maybe not that though, what the hell is that?!?’
This channel is so underrated!
Video 911 isn't that bad of an idea. It can help to get better info for responders and also help in situations where someone might be confused about their location.
I’ve watched this at least 20 times now, still can’t stop laughing 😂
this guy’s wide eyed faces are priceless
Sweet baby Jesus that’s gonna make for an interesting shift. Nawlins might as well be on Tatooine, right next to Mos Eisley.
Work in retail, have had more than one customer call the cops bc they couldn't return something 😂
I freaking love this guy! He’s got the sense of humor of gods
Outstanding this is hysterical keep it up you’re unbelievable
It's amazing how many people don't know that you can call the police at a non-emergency number!
I’ve called non emergency dispatch. I’ve never once felt the need to call 911 yet.
Oh god. The hot mic moments. Gotta love them
THANKS YOU GUYS!!! Your humor makes my day much better
2:11 Happy to see that Jason is getting a well-balanced Firefighter diet.
And those "there's tomatoes on my salad calls?"
I want one day's worth of them printed out for the next ------- who tells me "we don't need rules, people are sensible!"
Woooow, she was so sweet about the tomato-guy, i don't think i could keep my cool like that
You! You never fail to make me laugh 😂 Gawd I Love your videos!
As a tow operator I called a code into my own dispatch requesting police assistance when someone ran me off the road with a gun...
I talked my way out of it in the 10 minutes, but shortly after that I got a call from the regional police dispatch on my personal phone (given by my own dispatch) telling me "Unless they shot and killed someone, DON'T WASTE ME TIME!"
Lost all respect for LE dispatch in that region at that moment.
Guaranteed our dispatch would send us code 3 for a possible allergic reaction.
These are all great examples in the video, but I’m much more worried about the real calls, dispatchers already have one of the hardest jobs, they answer the call and send help, but they never get to know how it ends. Adding a visual stimuli to that sounds like a recipe for disaster
i mean... I don’t like tomatoes... but i wouldn’t even call the non-emergency number over them. I’d just remove the tomatoes.
We did a test run here in New Haven, works GREAT! Big S/O to Prepared Live.
Now they can show you the tv show the emergency is happening on. "He breaking into the bathroom with an ax, but I paused it so you can get here in time!"