911 Dispatcher - A Day in the Life

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  • Опубліковано 23 січ 2025

КОМЕНТАРІ • 1,8 тис.

  • @abdus-shakoorsaffodien6786
    @abdus-shakoorsaffodien6786 4 роки тому +3484

    "good morning family" that greeting alone has a huge positive psychological impact on employees than the usual "good morning"

    • @MyBelgianAzzy
      @MyBelgianAzzy 4 роки тому +208

      I even noticed that he said that an employee was out sick, but didn't have any unmet needs... which implies they are cognizant of the needs of employees when they *aren't* on the clock, too.

    • @JustSomeDan
      @JustSomeDan 4 роки тому +14

      My center is so negative

    • @truckerdaddy-akajohninqueb4793
      @truckerdaddy-akajohninqueb4793 4 роки тому +29

      Every time we came on a Saturday or Sunday morning we would cook breakfast - good team building

    • @dopeblacktherapist
      @dopeblacktherapist 4 роки тому +14

      Wish more bosses knew that!

    • @Shane-nb8gz
      @Shane-nb8gz 4 роки тому +7

      That is a proven fact

  • @arob_bundy
    @arob_bundy 2 роки тому +425

    “Amanda is out sick, we called and checked on her, she has no needs.”
    I’m an emergency room nurse and when we call out all we get is attitude and gossip. I’m so glad you take such great care of your work family! Thank you for everything you do! First responders save lives!! We appreciate you!

    • @jimmyssnowremoval1075
      @jimmyssnowremoval1075 Рік тому +1

      Having worked in both my self working in a hospital your a number. Especially when you’re living and doing everything for 24 or 48 hours (depending on department you work for). The fire department and police department are a lot tighter than working in a hospital.
      Not trying to start anything but when working in police and fire departments it’s cause something is bad is happening. When in the hospital you’re usually in a safe, regulated environment. And if it’s not you call….? Typical answer is hospital public safety, that’s the hospital’s police, and usually they’re the ones calming down and protecting both sides.

    • @youknoweverything7643
      @youknoweverything7643 9 місяців тому +2

      He ment no needs as in work wise not sick wise

    • @TheKonnoisseur11
      @TheKonnoisseur11 2 місяці тому

      Calling is what they do

  • @Mike-01234
    @Mike-01234 4 роки тому +4617

    This is such an under appreciated job.

    • @kaitlynnderry2414
      @kaitlynnderry2414 4 роки тому +39

      blastman8888 yes she probably gets a little over minimum wage as well 🤦🏼‍♀️

    • @TheJoel8092010
      @TheJoel8092010 4 роки тому +17

      Kaitlynn Derry $16.08 per hour

    • @amyzankowitz9921
      @amyzankowitz9921 4 роки тому +36

      I was a dispatcher for 8 years and I made around $9 an hour I’m not sure what city your talking about. But it could be a bigger city but I certainly didn’t make $16 and hour.

    • @lileegardenhire2614
      @lileegardenhire2614 4 роки тому +13

      blastman8888 As an emergency dispatcher I definitely agree...

    • @Shane-nb8gz
      @Shane-nb8gz 4 роки тому +9

      Ok she does not get close to minimum wage please don’t say that

  • @perfectly-imperfect3510
    @perfectly-imperfect3510 4 роки тому +886

    My mom had a seizure and passed out a few weeks ago. The dispatcher I was on the phone with was an angel. She kept me calm and sane during the scariest time of my life. This job is so under appreciated 💕

    • @DoctorDispatch
      @DoctorDispatch 4 роки тому +12

      @Perfectly-imperfect That's how we roll! Thanks for the kind words. Hope your mom is okay.

    • @HolyMarkMcGrath
      @HolyMarkMcGrath 3 роки тому +11

      I agree. Dispatchers are definitely under appreciated. They are the true heroes!

    • @davemathew5635
      @davemathew5635 3 роки тому

      Their are a holes that abuses the ones they save

    • @DOC_951
      @DOC_951 2 роки тому

      How is your mother doing, did they do anything for her in the ER

    • @Elmexicanooo
      @Elmexicanooo Рік тому

      Same

  • @cherrywilson6267
    @cherrywilson6267 10 місяців тому +49

    I was a truckdriver for 20 years and decided to take a chance and take the civil service exam for a public safety dispatcher and this was one of the videos that helped me decide to take the leap and happy to say, I am now an official 911 dispatcher.

    • @carrotstick1970
      @carrotstick1970 9 місяців тому +3

      Congratulations! I am so proud of you. The perspective that you bring with you from your background of so many hours on the road is going to be a tremendous advantage to you and those you serve. Thank you for your service!

    • @healthstuff6458
      @healthstuff6458 4 місяці тому +1

      Wow really?
      So what is it like? They are hiring in my City but I'm too scared. Do you get horrible calls like someone is being killed?

    • @krystingrant6292
      @krystingrant6292 Місяць тому

      Same I'm super ready

    • @krystingrant6292
      @krystingrant6292 Місяць тому

      Congratulations

    • @krystingrant6292
      @krystingrant6292 Місяць тому

      ​@healthstuff6458 don't be scared I'm taking the exam in NYC

  • @TymetheInfamous
    @TymetheInfamous 4 роки тому +2380

    Can we just keep hanging out with her on a day-to-day basis? She makes you feel like everything is going to be ok all of the time. We need that right now lol

    • @helloimcandice1343
      @helloimcandice1343 4 роки тому +16

      Tyme, I never would've thought that I'd find you on one of these videos! 😊

    • @krypticx8584
      @krypticx8584 4 роки тому +6

      yeah you can it's called stalking

    • @crystalchavez4576
      @crystalchavez4576 3 роки тому +6

      Lol I know 😆 it’s her calm voice

    • @sophiaterry5962
      @sophiaterry5962 3 роки тому +1

      yuuuuhhhhuu

    • @khelalfa7401
      @khelalfa7401 3 роки тому

      Please help me you have people change my kids in the hospital Chicago Illinois doctor madamba and doctor tana tarsha 🚨🚨🚨I delivery my kids in 2011 and 2014

  • @davids1302
    @davids1302 4 роки тому +1052

    Her voice is so soothing.

    • @sebby324
      @sebby324 4 роки тому +24

      Good, she can comfort distressed people.

    • @Flexxin
      @Flexxin 4 роки тому +13

      look at her eyes XD that's why lol

    • @DoctorDispatch
      @DoctorDispatch 4 роки тому +8

      Yes, we have to maintain that calm, even tone, both on the phone and the radio; that not only calms our callers, but it keeps the responders from getting amped up before they get on scene.

    • @skylarpotts3418
      @skylarpotts3418 4 роки тому +2

      @@DoctorDispatch Exactly we're already amped up as is depending on the call

    • @KyletheGamer249
      @KyletheGamer249 4 роки тому

      OMG 666 LIKES

  • @dopeblacktherapist
    @dopeblacktherapist 4 роки тому +2010

    I just looked up their average salary. Shockingly low. Why do essential jobs like this pay so poorly? Honest question

    • @josuepalomares6820
      @josuepalomares6820 4 роки тому +205

      People dont like paying taxes

    • @jettjones8521
      @jettjones8521 4 роки тому +269

      Josue Palomares maybe instead of keeping everyone on welfare and giving way to much support to illegals we should give officers, EMT’s and other services higher pay

    • @twister5974
      @twister5974 4 роки тому +367

      Jett Jones maybe instead of bailing out large corporations, and spending 1 trillion on murdering people in foreign lands, we pay larger essential worker salaries, and increase much needed social programs for Americans? Your idiocy is laughable

    • @sensboy1
      @sensboy1 4 роки тому +22

      How low?

    • @padizzle
      @padizzle 4 роки тому +16

      Good old supply and demand I suspect

  • @DV-tc1yr
    @DV-tc1yr 4 роки тому +932

    HI, Im a former 9-1-1 dispatcher for over 10 years and i gotta say you did a great job on this video if anyone has any wishes of wanting to be a dispatcher this is the video to watch, and you are a great dispatcher, your lucky to work for an agency that has such nice technology too. Again thank you for what you do!

    • @bensaunders7469
      @bensaunders7469 4 роки тому +7

      Donny what’s the weirdest call you got?

    • @debbiepearce5681
      @debbiepearce5681 4 роки тому +17

      Thank you for your service. You guys never get recognized for everything that you do.

    • @cuteoctopi8413
      @cuteoctopi8413 4 роки тому +3

      What's the scariest call you ever got?

    • @joshuakitt9158
      @joshuakitt9158 4 роки тому +1

      Can You Send Them To My House 3440

    • @ksy3716
      @ksy3716 4 роки тому +4

      Thanks for your service too!

  • @BrittneyChristina
    @BrittneyChristina 3 роки тому +397

    She looks so tired 😩 yet is still very efficient in giving and receiving information. Kudos to her.

    • @warrenksanbornjr.6643
      @warrenksanbornjr.6643 Рік тому +4

      Poor girl needs a vacation

    • @nsahandler
      @nsahandler 7 місяців тому

      ​@@warrenksanbornjr.6643they get a week off paid vacation every 6 months in my district.
      And it stacks

  • @christian-jakobgrasl
    @christian-jakobgrasl 4 роки тому +444

    I am in dispatch now for 6 month after 16 years on the street as a fire fighter and paramedic ! It’s completely different and it’s hard work !! Many of us on the street think it’s easy phone picking stuff... NOOO IT ISNT !!

    • @christian-jakobgrasl
      @christian-jakobgrasl 4 роки тому +5

      51HankySpanky my words ;-) thx a lot buddy

    • @justlooking4771
      @justlooking4771 4 роки тому +14

      Thank you for what you do!! I've applied (3) times here in Virginia Beach but I was denied because I can't pass the "Horton Test". It's a personality test. (?) My scores were so good in the prac-app that I didn't have to re-test THAT part for a year! Just come in and take that stupid Horton test. I was a linguist in the Marine Corps and I've been retired now (5) years, but I'm still addicted to the fast paced and adrenaline pumping days and nights! Thank you for what you do! I'll keep trying!! Stay safe out there!

    • @angryman71
      @angryman71 4 роки тому +14

      I'm also dispatching now for about 7 years after almost 12 years as an Officer. I now understand what "multi-tasking" means... I thought I knew the definition of multi tasking as an Officer, but nearly as much as an Officer, you use that skill here, too, and in many instances, to a higher degree...

    • @DoctorDispatch
      @DoctorDispatch 4 роки тому +1

      @@justlooking4771 Keep trying! Hope you make it.

    • @valentinecarter3751
      @valentinecarter3751 4 роки тому +4

      Hi, I'm interested actually I wanna be one when I grow up. 13 years at the moment. Is it stressful?

  • @JasonT850
    @JasonT850 4 роки тому +423

    I cannot fathom how they do their jobs at 911 but the few times I've had to call they have all been so positive and professional. Thank you to ALL 911 dispatchers for being there when we need you to be.

    • @DoctorDispatch
      @DoctorDispatch 4 роки тому +3

      @Powerpatriot Thanks for the support!

    • @devilshibata2355
      @devilshibata2355 3 роки тому

      Forgive my Laughter
      I have a Condition.👿
      👿ua-cam.com/video/WrWznLQLIuw/v-deo.html

  • @mandrew31
    @mandrew31 Рік тому +9

    As a LEO I can't imagine life without dispatchers. They do some of the most stressful and thankless work imaginable. Much love, it takes a special sort of person to manage dispatch.

  • @AuthenTech
    @AuthenTech 4 роки тому +779

    Standing ovation for these guys - thanks so much for what you do. 👏

    • @khelalfa7401
      @khelalfa7401 3 роки тому

      Please help me you have people change my kids in the hospital Chicago Illinois doctor madamba and doctor tana tarsha 🚨🚨🚨I delivery my kids in 2011 and 2014

  • @hayleekakuske7917
    @hayleekakuske7917 2 роки тому +51

    I’m impressed with the alert of someone calling out sick and following it up with, “she has no needs.” And, “good morning family.” What a wonderful place to work from the looks and sounds of it. Such a tough and under appreciated job.

  • @kiki6981
    @kiki6981 4 роки тому +251

    I can barely handle looking at one screen lol this takes multitasking to a whole other level ..wish this was a whole series...plus this lady makes me feel so calm an relaxed

    • @JohnDoeRando
      @JohnDoeRando 3 роки тому +14

      It's just so that all maps and systems are available quickly. In theory you could get away with one large screen. Problem is you'd have to shuffle back and forth between tabs and stuff.... No time for that.

    • @doodlegoose2262
      @doodlegoose2262 2 роки тому +9

      Lol that’s not even the hard part, it’s listening to the caller, the radio, and another dispatcher might be asking questions or relaying more information to you all at once

  • @earlt911
    @earlt911 10 місяців тому +8

    I did this for 38 years and it was enough!! Hats off to those still in the comm centers!

  • @PureAloha78
    @PureAloha78 2 роки тому +35

    I was a police dispatcher for a year. It was the hardest job I ever have to do and it is true when they say it takes a special person to do the job. My hat goes off to all the dispatchers out there.

  • @peterryseck
    @peterryseck 4 роки тому +356

    I love how everything is setup in a simple way, and how she's got all sorts of tools at her disposal like the cpr monitor thing

    • @cavegamer5989
      @cavegamer5989 3 роки тому +2

      yeh that was really cool! i didnt know that existed.

  • @catmomdani21
    @catmomdani21 4 роки тому +153

    I am so happy that we got to see inside a dispatch center, for longer than 10 minutes. I have been dispatching for 8 years. We run 12 hour shift; I cannot imagine dispatching for 24 hours. We dispatch for fire/ems, law (town/county), answer 911/admin lines. Every dispatch center is different, but I agree that family is the biggest positive aspect when working in a center.

    • @DoctorDispatch
      @DoctorDispatch 4 роки тому +4

      Me too; 12 hours is PLENTY!

    • @Arjun1234
      @Arjun1234 4 роки тому +4

      thank you for what you do.

    • @Jewel247247
      @Jewel247247 2 роки тому +1

      you work 12 hours a day?

    • @catmomdani21
      @catmomdani21 2 роки тому +1

      @@Jewel247247 yup, 10 years now. We rotate monthly (every 14 days) to days/nights

    • @madisonquinn7954
      @madisonquinn7954 2 роки тому

      Wow do you like it? Why do they have to sleep there? Don’t you get to go home

  • @______-id5ud
    @______-id5ud 4 роки тому +246

    Been doing it 16 years in Western Pennsylvania. It takes a special kind of crazy to do what we do. The ability to calm a person down in there darkest hour and still get the info for the crews responding can make all the difference in the outcome of the incident. We are the first, first responder. We have the greatest job in the world in my opinion. Stay safe!

    • @ruth4815
      @ruth4815 4 роки тому +7

      ______ What is it like on ur 1st day ever as a dispatcher?? (I’m thinking about going into the field)

    • @amyzankowitz9921
      @amyzankowitz9921 4 роки тому +2

      Agreed some days I miss it and some days I don’t

    • @Arjun1234
      @Arjun1234 4 роки тому +3

      thank you for what you do, please have mercy on the callers!

    • @ezpz439
      @ezpz439 4 роки тому +2

      Thank you for your service!

    • @______-id5ud
      @______-id5ud 4 роки тому +3

      @@ruth4815 sorry for the delay in responding...the first day is overwhelming. you never stop learning and things are always changing. you have got to be openminded and stay on top of everything.

  • @TymetheInfamous
    @TymetheInfamous 4 роки тому +1114

    Omg I can't believe they sleep at work. Would've never thought. But then again I didn't know their shift was 24 hours long either

    • @Arjun1234
      @Arjun1234 4 роки тому +38

      for sure you would need sleep on a 24 hour shift!

    • @ChaosPeace2000
      @ChaosPeace2000 4 роки тому +25

      I’m an in home care taker for older people / people with disabilities and we have people who do just sleep shifts . It’s minimum wage but a lot of our clients just need someone with them at all times just in case of emergencies . I’m a house supervisor so sometimes I’m at the home for two full days or longer . I shower here and eat here , pretty much live here . There’s lots of other jobs that you can be paid to sleep as well .

    • @SweetBrownGirl
      @SweetBrownGirl 4 роки тому +5

      @@ChaosPeace2000 I am interested!! Plus I love the elderly anyway. Please, direct me towards the right company. I live in Virginia, hopefully I could get in the same company as you. Btw, would I need a car for this position?

    • @benje4272
      @benje4272 4 роки тому +13

      Yeah that's crazy the dispatch center in my city does max 12 hour shifts

    • @MinistryOfMagic_DoM
      @MinistryOfMagic_DoM 4 роки тому +21

      Not all dispatch centers run 24 hour shifts. A lot are 8-12 hours.

  • @MarkK01
    @MarkK01 4 роки тому +100

    This dispatcher is awesome. She has a very pleasant voice, she is friendly and seems very well rounded. Great job.

  • @standardnerd9840
    @standardnerd9840 3 роки тому +30

    I dispatched for about 10 years and I sometimes miss it! It was high stress and long hours but I made life long friends and learned a lot about handling bad situations, with calm and clear thinking. This is an under represented profession. My respect to all those who have gotten used to jumping into an already warm chair at the beginning of your shift.

  • @nickydonnelly3547
    @nickydonnelly3547 4 роки тому +399

    I'd love to see more of dispatch!

  • @gracej2068
    @gracej2068 4 роки тому +34

    She so fast and calm. I could never

  • @tyresepalmer4732
    @tyresepalmer4732 4 роки тому +137

    This is incredible! I know that police officers go out and take car of the call but I think call dispatchers are EXTREMELY! UNDERRATED appreciated job. just look at all of the difference screens, people, scenarios, and so much more that they have coming in and have to maintain at the same time. Wonderful. Thank you for your service 🙏🏾

    • @JA-jb4ti
      @JA-jb4ti 3 роки тому

      Awesomely said!!

  • @brandenlong623
    @brandenlong623 3 роки тому +32

    I am an EMT working 911 and critical patient transports in Columbus, GA. I am very impressed with how she handled giving instructions for the medical calls that she answered. I promise not all dispatchers handle that so well! While we are all working for 24 hours straight and can sometimes get frustrated at one another, I love my dispatchers like siblings. Great Job to these dispatchers for giving great instruction over the phone and with making sure that the medics and firefighters can do their job as efficiently and effectively as possible!

    • @LesAnderson
      @LesAnderson 8 місяців тому

      Do you have any tips on getting hired? Thinking about dispatching in COLGA as well.

  • @ryanw7673
    @ryanw7673 4 роки тому +51

    it must feel soooo good when you know you save someone's life by answering the call

    • @DoctorDispatch
      @DoctorDispatch 4 роки тому +3

      @Ryan W That is by far the most rewarding feeling there is.

    • @baguette1590
      @baguette1590 3 роки тому

      it must feel so good when you take that bite of that lovely phone covered in glazed chocolate

  • @dhlkeith
    @dhlkeith 4 роки тому +40

    After nearly 30 years on the 'other end' of the radio this has to be my all time favourite video. Thank you Sara, and all of your extended 'family'.

  • @geraldmurphy1719
    @geraldmurphy1719 4 роки тому +100

    Just wanted, to thank all the 911 dispatcher's. You all are Hero's. 👍👍👍👍

  • @miabarber7390
    @miabarber7390 4 роки тому +65

    I could never do this job. Drownings and heart attacks, to know that a person's life depends on me. It would be to personal for me. Kudos to all who do it.

    • @baguette1590
      @baguette1590 3 роки тому

      your not a cool alpha sigma male to handle these jobs 😎

    • @DOC_951
      @DOC_951 2 роки тому

      Then i guess you really can’t imagine the nurses and doctors who actually have to know what to do to save a person’s life…

    • @CosmicTeapot
      @CosmicTeapot Місяць тому +1

      @@baguette1590 I hope this was satire

    • @baguette1590
      @baguette1590 Місяць тому

      @@CosmicTeapot brother 3 years ago😭😭

    • @CosmicTeapot
      @CosmicTeapot Місяць тому

      ​@@DOC_951 This is definitely one of the most bizarre attempt at gatekeeping I have ever seen. What kind of personal issues must one have to feel the need to put down 911 dispatchers helping doctors and nurses with emergency medical help?

  • @jl6301
    @jl6301 4 роки тому +315

    Can't like this enough. I dispatched for 7 years, mostly night shift.

    • @mnaviator
      @mnaviator 4 роки тому +11

      Was it hard staying awake?

    • @Hunter-nb6ho
      @Hunter-nb6ho 4 роки тому +11

      @@mnaviator they sleep during the day

    • @gzzzboi7368
      @gzzzboi7368 4 роки тому +11

      J L what’s the weirdest call u ever got?

    • @EsMe3_
      @EsMe3_ 4 роки тому +2

      J L that must have been hard

    • @DoctorDispatch
      @DoctorDispatch 4 роки тому +8

      @@mnaviator Once you get acclimated, 2 AM feels like 2 PM. The trick is to keep close to that schedule on your days off, so as not to upset your body's internal clock (Circadian Rhythm).

  • @AffordBindEquipment
    @AffordBindEquipment 3 роки тому +18

    Thank you for what you do. Unsung heroes of the first responders.

  • @bettysmith7045
    @bettysmith7045 4 роки тому +28

    From a paramedic, thank you to all the dispatchers for doing what you do! I give you all a lot of credit, having to multitask quite often all while trying to give us the most up to date info and helping to keep us safe! Keep up the great work that you do!

  • @garryw.robertsmusicandmore2359

    I am a former 9-1-1 Dispatcher who worked for a rural North Tennessee county from, 2013 to 2021. I hung up my headset because I turned 62 and decided I was too old to keep doing dispatch. I am very impressed with this video presentation! I especially love that your dispatch center actually has WINDOWS! The one I worked in didn't have a single window. I appreciate what you and all 9-1-1 dispatchers do!

    • @SMILE0783
      @SMILE0783 5 місяців тому

      Yes, my PSAP doesn't either. There are 2 windows that face a tall brick wall and I assume it's for confidentiality reasons. I've visited some other PSAP'S (internships and such) and I don't recall window's in any of them. That is refreshing to see but also odd.

  • @lindanwfirefighter4973
    @lindanwfirefighter4973 4 роки тому +90

    South Metro seems to care for its employees AND the people they serve! It’s awesome!

  • @RavensHater007
    @RavensHater007 4 роки тому +14

    Super glad they get all those amenities to help with both their mental and physical health.....such a thankless job!

  • @NVConservative
    @NVConservative 4 роки тому +99

    Probably the best In The Life Of vlogs to date. Well done. It all starts with communications. Always wanted to do fire dispatch, but that was a previous life.

  • @masieldubois6882
    @masieldubois6882 3 роки тому +59

    When I was younger i matched the movie called "The Call" which was what made me interested in being a dispatcher. Now that I'm in the Navy and exploring different career paths for when I get out, I've been watching videos like these to see if being a dispatcher is actually something I think I could do.

    • @SikaR88
      @SikaR88 3 роки тому +3

      Oooo thanks for that I’m going to watch that movie tonight! Looks good.

    • @baguette1590
      @baguette1590 3 роки тому

      the call more like icecream chocolate flavored with nuts

    • @ShadesAndBoots
      @ShadesAndBoots 3 роки тому

      So what'd you decide?

  • @lenay3054
    @lenay3054 4 роки тому +13

    there's always comments in other videos about the lack of sympathy or urgency in the voice of dispatchers but we have to realize they need to transmit calmness to the caller and even for their own sake they have to stay calm to be able to think clearly. this one really portrays it!

  • @nicholiburkholder2032
    @nicholiburkholder2032 4 роки тому +24

    I’m a 911 dispatcher in southern Indiana. Absolutely unreal the amount of funding South Metro has. You guys are very lucky.

    • @SMILE0783
      @SMILE0783 5 місяців тому

      This is very similar to my PSAP here in the south west excluding the sleeping quarters. I hope things have improved for you all in Southern Indiana.

  • @tracieconway5306
    @tracieconway5306 4 роки тому +9

    I’m a dispatcher too, and can I say you seem great! You explain things so well and you have such a soothing voice. You are a true professional.....I hope your center knows how lucky they are!

  • @samanthaevans8803
    @samanthaevans8803 3 роки тому +17

    As a former dispatcher for a small town, y’all got it MADE!! I love the family environment, the set up, and just all around great work experience! I’m ready to get back into it!! ❤️ thank you all, for everything you do!

  • @paulw.4834
    @paulw.4834 4 роки тому +21

    Sara... Thanks for sharing the video with everyone. As a former PD Officer, the importance of the Dispatcher's job isn't lost on me. Thanks for all you do. Stay safe. :)

  • @GamingNinjaSheep
    @GamingNinjaSheep 4 роки тому +14

    Sara has such a calm and loving voice, my heart goes out to everyone involved with the rescue service, especially her. You can tell she has done a lot, I really hope that the meditation she mentioned truly helps.

  • @jaymodesto2383
    @jaymodesto2383 4 роки тому +20

    South Metro looks like an amazing department to work for. And that dispatcher is dialed! She is amazing! Great job South Metro!

  • @eph3672
    @eph3672 4 роки тому +11

    Holy moly, her voice is so calm. If I ever had to call 911, I hope this kind of operator would pick up the phone.

  • @barbara8802
    @barbara8802 4 роки тому +12

    So interesting! I worked at PBSO decades ago and found the dispatch unit fascinating! Thank you for your service!

  • @Kylecool
    @Kylecool 4 роки тому +11

    I always wanted to learn more about how a police dispatcher works - very good short-documentary. A lot goes into the process, it makes you appreciate these hard workers even more. Thank you for your service.

  • @dominiquemiller4513
    @dominiquemiller4513 4 роки тому +40

    Anybody remember the show "Rescue 911"? Use to watch it EVERY night with my brother before bed. This brings back those memories.

    • @bubberdeewolfe
      @bubberdeewolfe 4 роки тому +3

      I use to watch it with my mom

    • @haleyphillips916
      @haleyphillips916 4 роки тому +3

      Yes! Watched that all the time.

    • @TheHeadlessHorseman
      @TheHeadlessHorseman 3 роки тому

      one of my favorite shows. It is on youtube and peacock just if you feel like reminiscing.

  • @thatgirlacademy6753
    @thatgirlacademy6753 2 роки тому +29

    currently on the hiring process and im honestly so nervous but watching her helped me feel more confident and reading the comment helped me see that you DO make an impact on people's life, I hope I can update this comment with good news in the near future

  • @jimmyboe25
    @jimmyboe25 4 роки тому +23

    As someone that has been deeply involved with opiate addiction Sara helping that guy administer CPR can be absolutely life saving and gives me chills.

  • @samanthamatuszek6854
    @samanthamatuszek6854 4 роки тому +29

    Holy crap I thought they just answered a phone that is soo many screens I have so much more apprecitation! This is an amazing video!

    • @baguette1590
      @baguette1590 3 роки тому

      they just have a nice convo dont understand how they get money tbh

    • @yourlittlesecret7575
      @yourlittlesecret7575 9 місяців тому

      @@baguette1590I think it’s because the rescue team wouldn’t know what call they’re getting or where they’re going if it wasn’t for dispatch. So I think having such an important job would result in some form of payment.

  • @kingmichael3227
    @kingmichael3227 4 роки тому +693

    Her deameanor and soft spoken voice is the cure for CoronaVirus

    • @peterwatkins5146
      @peterwatkins5146 4 роки тому +9

      U have to be when u got people panicking and worrying the training she received proberly helps her to keep yourself calm and composed as u need to sound calm and reassure who ever is on the other end of the phone that your sending all avaliable help to them and that the question and info ur gathering isn't slowing the response down I used to dispatch ambulances in London UK in early 2000's

    • @gzzzboi7368
      @gzzzboi7368 4 роки тому +2

      peter watkins no shit

    • @taylorchristensen5882
      @taylorchristensen5882 4 роки тому +2

      Totally what I was thinking !

    • @dopeblacktherapist
      @dopeblacktherapist 4 роки тому +2

      If only it were so!

    • @kingmichael3227
      @kingmichael3227 4 роки тому +1

      Jumper please not with the negativity 👎

  • @coltonmoore6574
    @coltonmoore6574 4 роки тому +11

    I am amazed by their work. It’s so comfortable to known people are there for us 24/7 365.

  • @amelie_xoxo
    @amelie_xoxo 2 роки тому +6

    I watched yours and Michelle's video. You are doing a great job, keep it up!

  • @po6148
    @po6148 4 роки тому +6

    I went from a career in fire to doing dispatch temporarily (long story). Turning in my letter of resignation tomorrow. Dispatchers are so under appreciated. It is insane the amount of skill it takes to be a dispatcher, let alone a GOOD dispatcher! It is a completely different beast.. God Bless them!

  • @katrish786
    @katrish786 4 роки тому +5

    I just came across this video accidently. Her voice was so calm, confident and reassuring. Hearing that voice would go a long way in making a caller feel like the person on the other end has got this under control and is sending help which would be a great comfort to someone in distress. I have always wondered what it was like to be a 911 dispatcher. I knew it had to be a hard job but seeing all the screens and listening to her explain what each screen is for and thinking about how on your game you would need to be all of the time makes me feel grateful for the people who do the job day in and day out. Thank you to all of the dispatchers out there!

    • @edball4906
      @edball4906 4 роки тому

      IJUSTCOMETHISVIDEOACCIDENTLYHERVOICEWASSOCALMCONFIDENTANDREASSURINGHEARING

  • @MYTB-rs5yz
    @MYTB-rs5yz 4 роки тому +5

    Wow! I salute all the people working for public safety! Sometimes we don’t appreciate how lucky we are to have caring attentive people on call 24/7. Thank you so much.

  • @Blazingflashover
    @Blazingflashover 4 роки тому +14

    Very awesome, what I’ve noticed about South Metro as a whole is that they really care about their employees. Thank you so much for these videos. I can feel the family atmosphere through these videos.

  • @Sophie-nz9fz
    @Sophie-nz9fz 2 роки тому +7

    here from michelle’s video because I needed more sara in my life

  • @nunosoares2329
    @nunosoares2329 2 роки тому +8

    Thanks Sara and staff for what you do. You're awesome 😀

  • @AllenPortman
    @AllenPortman Рік тому +1

    Dispatchers are the most under-appreciated and unsung hero's which are truly the backbone of all emergency services! I have been both a career (retired captain) and now volunteer firefighter for 40 years and dispatchers have saved my bacon numerous times!!!

  • @santosdanna
    @santosdanna 4 роки тому +5

    I have been dispatching for almost 10 years . We just got the Cad system about 2 years ago and I am loving it . 911 dispatching is not for everyone but if you can keep a cool head, soft tone and keep yourself informed on whats going on in your area you will do great . It is a job to be proud of .

  • @tommysjoo8661
    @tommysjoo8661 4 роки тому +9

    I work as an emergency dispatch in Sweden and i enjoyed this video! Always nice to see how others work and how you do it over there :) so much is different but some things are very similar :)

  • @tiberiius
    @tiberiius 4 роки тому +3

    major respect for dispatchers. a lot of sacrifice for the general public. exactly what you would want; a very professional, competent and calm voice responding to a call when you are having a horrible day.

  • @IceTechnique
    @IceTechnique 3 роки тому +2

    She looks exhausted, understandably. I am so thankful for people like her. Glad they have some good support (gym, nice bedroom, kitchen, family feeling, ergonomic office?. Thank you very much.

  • @kenro-96
    @kenro-96 4 роки тому +8

    Outstanding clip. Thank you Sara. South metro is lucky to have you on their team.

  • @TheRockyLeonFan
    @TheRockyLeonFan 4 роки тому +49

    i cannot imagine what it looked like in the dispatch centre on 9/11

  • @robpalomo
    @robpalomo 2 роки тому +12

    Michelle Khare brought me here. Not even mad. thank you!

  • @bohemelavie1
    @bohemelavie1 2 роки тому +1

    The UA-cam algorithm is doing it's work today! I JUST watched Sara in Michelle Khare's I tried 911 dispatch video and wished the video had been longer as I wanted to see more and I refresh my feed and here we are!

  • @carlym93
    @carlym93 4 роки тому +9

    im watching this after not passing two different counties dispatch testing. this was my absolute dream job. it breaks my heart knowing i may not have the opportunity to work in this field, but videos like this sure do help lessen the blow a bit! i can vicariously live through these incredible people!

  • @baileydyson8409
    @baileydyson8409 4 роки тому +2

    Thank you all!! God bless

  • @dpm-jt8rj
    @dpm-jt8rj 4 роки тому +26

    OK, I dispatched for 30+ years and left close to five years ago. I was a firefighter before that for six years. I miss working radio and the equipment and technology you have has improved incredibly well since I got out. I wish I had that environment to work in, even with the 24/48s! I worked in the Midwest, not the Denver area. Good work y'all.

  • @kryptkeeper8395
    @kryptkeeper8395 2 роки тому +2

    Very tough mentally an emotionally I can tell you have to be you guys are so very appreciated please keep doing what you're doing we all need you guys out here.

  • @TravFletch
    @TravFletch 3 роки тому +4

    Shout out to you and everybody who works dispatch🙌🏻 so much respect to y’all!!!

    • @DoctorDispatch
      @DoctorDispatch 3 роки тому

      @Travis Fletcher Thanks for your support!

  • @ezpz439
    @ezpz439 3 роки тому +5

    Huge respect to all first responders and dispatchers out there 💙

  • @GM8101PHX
    @GM8101PHX 4 роки тому +8

    Sara really enjoys her job, I've had to call 911 a few times and the situations were handled very well!! From Phoenix, Arizona here!

  • @macymacyy
    @macymacyy 2 роки тому +1

    this was recommended to me after watching you featured in Michelle’s channel. Y’all are amazing. Thank you for all you do

  • @brandonbatchelor7
    @brandonbatchelor7 4 роки тому +8

    This was very interesting to watch. Thanks for sharing it with us! I never realized how much work, stress and technology is behind each 911 call.

  • @Nurse8812
    @Nurse8812 4 роки тому +3

    Love the teamwork and family environment. It's so important to know you're supported.

  • @prestonlewand5853
    @prestonlewand5853 4 роки тому +4

    Thank you for everything your doing right now!!!! We need more people like you that sacrifice. Keep doing what your doing!!!! God bless you!!!!

  • @joeaubichon458
    @joeaubichon458 2 роки тому +7

    She featured on Michelle knare UA-cam as well thank you for ur service hero

  • @TiffanyDesiree
    @TiffanyDesiree 4 роки тому +7

    Thank you for sharing this and for the amazing job that you do!!! I had a medical emergency recently and my boyfriend had to call 911 to get me to the hospital and within minutes, the ambulance was here and got me to the hospital just in time! Without the amazing teamwork and training/treatment everyone provided, it could have been a totally different situation. So much respect for the work that you do, thank you x a million!!! ❤️❤️❤️

  • @MCMXI1
    @MCMXI1 4 роки тому +3

    Outstanding spokesperson and excellent production. Fire/EMS Dispatchers are always so much happier than Law Dispatchers.

  • @kikifire9113
    @kikifire9113 4 роки тому +4

    I've been a Fire/EMS Dispatcher for 24 years now and was a Firefighter prior to that. Honestly, I don't think I could do a 24 hr. shift now! I have trouble sleeping. I can't imagine having to sleep there and get rung out throughout the night. You guys are amazing!

  • @lrodd247
    @lrodd247 4 роки тому +11

    Wow, I had no idea you guys got down like that, especially the 12 hour shifts! I thought dispatchers would clock in and after 8 hours clock out and go home. Thanks for bringing us into your world, pretty cool 😎👍
    Oh and you have such a calm and soothing voice and sweet personality. Stay safe ✌️😊

  • @nickstokes3370
    @nickstokes3370 4 роки тому +10

    Brilliant technology. I used to help out in Ambulance Control, back in the 80's, everything was done on a sheet of paper, a telephone and a radio link. Gret job, well done.

    • @DoctorDispatch
      @DoctorDispatch 4 роки тому

      @Nick Stokes Yes, I too have fond memories of run cards.....

  • @kaitlynscriven6831
    @kaitlynscriven6831 2 роки тому +4

    I loved this and I saw u in Michelle episode how she had a job

  • @dustinrandall777
    @dustinrandall777 4 роки тому +5

    Awesome video! That’s cool the dispatchers do the 24/48 shift like the firefighters. One of the cooler videos you all have put out! Thanks for your service!

  • @shane4834
    @shane4834 2 роки тому +1

    Thank you all for risking your lives to save ours.
    Love you guys stay safe

  • @ObnoxiouslyAngel
    @ObnoxiouslyAngel 2 роки тому +3

    I’m guessing this got recommended to me because if michelle’s video, nice work👍🏽

  • @tonykarras906
    @tonykarras906 4 роки тому +7

    She explained everything well I love listening to the dispatcher on the radio scanner wow look at all those computer screens

  • @colbyhannaschFF14
    @colbyhannaschFF14 4 роки тому +9

    Great video! I am a firefighter and emt and it is nice to understand how much pressure is on dispatch at a given time. Thanks for what you do!

  • @tifneycrankfield7324
    @tifneycrankfield7324 Рік тому +1

    Currently in the hiring process, just passed Criticall! Waiting to do my background check, super excited. Thanks for this video!

    • @krystalriley10
      @krystalriley10 3 місяці тому

      I’m in. The exam process currently. How are you doing now? I would love to hear an update, thanks!!

  • @alimaewilson
    @alimaewilson 4 роки тому +3

    I love dispatching and I am so glad I started young and can grow with this career!

  • @mistie8908
    @mistie8908 3 роки тому

    All of you are heroes, we have our heroes here in Calgary Canada . Thank you for all you do and God Bless you all

  • @allthingsfire9926
    @allthingsfire9926 4 роки тому +6

    I've always found it so fascinating how efficient and fluid the dispatching process is from the time she took that one call at the highschool to when the tone went out for Engine and Medic 17 was about 38 seconds thats pretty amazing to me

  • @justrandom-14-25
    @justrandom-14-25 2 роки тому +1

    thank you all dispatchers for saving hundreds if not thousands of lives every year All my respect do keep up the AMAZING work !!!!!!