I've been cleaning since 2008 and things have change since then. I can tell you that I have learn so much. I am In San Diego and now I charge $28 and $60. It depends on so many things. Cost of living in CA is very expensive. Good luck to all of you.
Thank you ❤ I’m just starting out the cleaning process and Business. Working as a contractor self employed right now. And moving to my own cleaning business. I do so much work and deserve the best in my own company. I am starting as a LLC. I am just learning the Ins and outs. And working on building a website and pay system and getting and trying to keep clients. I am learning this now I work 9 hours one day and was paid low. And they tip. But it wore me out and I had another house to do. The client just want us to get it done. They don’t thinner of how tired we become working and no breaks?! They just say “you want water” after that long time I want to stop to rest and be able to work comfortably. This client was worried I wouldn’t finish instead of just rescheduling etc. I felt unappreciated after my hard work.
Starting your own cleaning business is an exciting venture, and it's great that you're taking the steps to establish yourself as an LLC and build a website. It's important to prioritize your well-being and set boundaries with clients to ensure a sustainable and fulfilling work experience. Communicating your needs and limitations, such as taking breaks and maintaining a comfortable work pace, is essential for both your physical and mental health. While some clients may have urgent deadlines, it's important to find a balance that allows you to provide quality service without sacrificing your well-being. Remember to value your hard work and seek clients who appreciate and respect the effort you put into your job. As you continue to navigate the ins and outs of running your own cleaning business, remember to take care of yourself and find a work-life balance that works for you. Wishing you the best and lots of continued success!
I did housecleaning in the early 70s. I was young and extremely fast and efficient so I bid by the job. At that time I think I averaged about $15 an hour, which was very good at that time. Most of the time I could clean a house in two hours so that would be $30. I could clean almost anything in three hours. There was one 2400 square-foot rambler that I think I cleaned in about three or 3 1/2 hours.
That sounds like you had a great system and were well organized. Thanks for sharing this. It's really fun for me to see house cleaners from the past and how times have changed. And, thanks for helping me leave the world a cleaner place. 🙏
I am at the solo cleaning businnes and working with the same people for 25 and 28 years. But now I want to expand my cleaning as a cleaning company. Any tips?
I am so glad to know that this type of service is out here. I have just started my cleaning business, and right now I am looking for insurance. My business name is established and I have just received my EIN number. So please keep doing your tutorials and thank you!!!
You should be aiming for $50/ Hour and 2 Hour $100 minimum. Slight adjustments based on frequency of service. AKA If it's a weekly service that takes 3 hours, might be able to do for less than $40/hour. But if its a one time Deep Clean that takes 4 hours could be $70/Hour. This simplifies having to know a million details to price it out.
Question: do you charge extra if a client has pets? I agree with your comment but I know nothing about house cleaning but I'm looking to takeover my mother's house cleaning business to have some passive income .. love my mother but sometimes I think she's too nice to her helpers so I'm looking to grow and add some structure to her business The other reason why I'm looking to do this is because this is my first year in my landscaping business (so yes I have much to learn) but I think there's a possibility to offer some type of package deal to resi clients....as far as house cleaning it seems like the money is more in commercial accounts 🤔
@@Rosicrisp It depends on situation, but pets would only add onto the cost. But again, the $50/hr and 2 hr minimum captures a lot of the details. AKA if it takes you 2 hours, it should be $100 and whether they have pets or not doesn't really matter. Just my opinion.
I just call other services, 4 or 5, to gauge the average house cleaning princing in my area. I find this easier. I charge by the job taking into account the average pricing in my area. Here the lowest rate is $25 with the highest to $45, this is for regular cleaning. Deep cleaning are double (I live in California) To me its easier to charge this way: Average hr rate X hours of cleaning = job price, example 35X6= 210. Now you must take into account overhead and cost of running your business as well 😊
Love this! Just heard of a new cleaner who gave a new client a price, then spent three hours just cleaning the kitchen and oven because the client wanted her own chemicals used. Aaach! Best to start charging by the hour!!!
Thank you for this! I've decided to go the route of being my own boss, and cleaning is one of the services I offer. I wanna make sure I'm being fair to the customers and to myself.
I've been cleaning since 1996 and I'm a one lady show. I get a tad more than double my beginning rates from 96'. Get what you are worth! Hourly is really what I charge but I prefer the flat rate myself. But doing this I don't tie myself here at one job. Love the block time deal. I do that with a lot of my customers so it's not so overwhelming for me and for them, and not so overwhelming money-wise. Great advice Angela.
A one woman show. Do you feel you're making a great amount? Have you thought about hiring employees? Are you official with insurance and business license?
This is so helpful! I clean 1 house twice a week for 7-8 hours per day and charge $400/week This house is 12,000ish sq ft so it’s too big for one person honestly and it’s hard to keep up, and you’re right, I do get worn out but I’ve only been doing this 6 months 🙂
Congratulations on the recurring nature of the job. It sounds like a good fit for you if you're up to the physical aspect of the job. Keep me posted. I'm here rooting for you. :-)
A house that size should have a full time housekeeper. Our home is only 10,000 sq feet and no service could keep up. Ultimately a 40 hour a week housekeeper who does it all worked for my family. You must be exhausted covering 12,000sq feet in 2 days
@@ShinySilverBunny I actually moved so I no longer work for that family. I just chalked it up to really good exercise because it was definitely exhausting 🙂
Hi Angela, Thank you for your help this video was exactly what I needed to hear. I am too just starting out and working alone. I have a walk through today to give a potential new client a price however I know her home is pretty large @ 3600 sq ft. So I’m a little taken back already. But hopefully after today I will have a better idea of how to tackle cleaning her home without really over exhausting myself.
Ok just so I just started Blemish-Free Cleaning, LLC in Florida. I've been cleaning for other companies on and off for years so I decided to do it on my own. From my experience I know I absolutely do not want to do residential cleans. My focus will be on commercial cleans as well as Move out/Move in for apartments and houses. I currently have one medical office that I have been doing that I think I'm under charging for but it's okay for now I'm happy to have a satisfied customer. I'm really excited and always ready to hear some advice so thanks for the video.
Welcome to the channel and the wonderful world of being your own boss. I'm really excited to learn that you've clarified the types of cleaning you want to do and the game plan for growing your business. I love your clarity. I also love your business name Blemish-Free Cleaning, LLC. Classy and cool at the same time. High five! 😍
Thanks for the tips. I been doing this cleaning jobs since 1998 and still doing it and i have 13 clients now from Monday until Saturday. I’m working 8 to 10 hrs. a day. Actually, cleaning houses is my passion😀i’m a bit OC. By the way, im here in Paris and the rate here is much lower compare to U.S. i’m just waiting for my retirement and perhaps set a cleaning business in my hometown. God bless us all😘
We don’t charge per hour. We just charge by the house. Meaning how many rooms and bathrooms, what exactly you want to do; deep clean or regular clean? Minimum we’ve been doing is $90-$100 base. Then depending on how big the house is and if additional rooms or more work then that’s when we’ll add on.
I can't believe that woman only charged $50! She should have charged nothing less than $120! I use to be a certified residential and business cleaner. If the house is really dirty that is more $, if the house is huge, that is more $! You are paying for ur time, how much work they need done, and how dirty the place is. I agree with this lady, 4 hours is max to spend in one home. I also recommend having a buddy even tho u have 2 split the $! It saves time, and isn't as hard on ur body!
Clearly she didn’t know and the customer clearly didn’t mind taking advantage of the new cleaner. We have to have integrity in our business and we hope that we will attract customers with integrity as well.
Thank you for sharing this video. I was unsure of how to start off with my pricing in my cleaning business journey, but now that I seen this I have a better idea! Thank you!
There is a company that has a software program that allows you to plug in the number of rooms, bathrooms, entry ways, hallways, bonus rooms etc, and based on the area where you live it will give you pricing. You can check it out at compasswave.com they've got a free 14 day trial that will let you give it a test to see if it makes sense for your business.
I have been cleaning houses since October 2023. Relatively new. At first I was charging minimum wage, $15. Then had to bump it to $20 then $25. It was $25 for a while but now I bumped it to $28. I see your recommendations are $25-45. I would love to charge $45 but aren’t sure if people are willing to pay it. I do have good experience and do an excellent job. I don’t have any problem charging $30-45 that how do get clients to hire me at that rate. $25 just aint cutting it. I want them to get a deal but I need to be able to breathe as well. Thank you
i would like to know, in square foot of each apartment how you know if you giving the right charge amount and not under or over-bidding? And since the inflation have went up how do you know how much more to charge . it is very hard because the property managers will not share honesty how muchis there budget so you can be fair. Do you add the the amount of the cleaning products you purchase into the price as well
Yes, you must add the percentage of the cleaning supplies to each job, supplies do not pay for themselves. And for the square footage it may be hard because not all square footage is the same. Some people are tidy and others are messy. Tell me is this for move-in move out cleans (also know as end-of-tenant cleans)? Or common areas?
Exactly.. same here. I have bid a proposal yet to present for a retirement amenity center of about 5,000 square foot. She didn't want to share what she pays her current/past cleaners.i did tell her that I want to meet her in the middle. I pray she accepts my bid. I'm also fairly new to this. Any tips anyone. Help!
Dang seems like I was under charging. I got some clients I can clean for ,but still starting too. Mine was going to be $10 a room plus I also do family discounts and referrals. My mom and some of my clients are poor so I made the pay me what you can package.
As someone who has had help from professional house cleaners for almost 15 years I won’t hire anyone who bids by the job anymore. The first Lady I had ever bid by the job and at first she would do a good and thorough cleaning but eventually she’d only be at my 6000 square foot home for three hours but be charging me the same as when she spent five hours here. I felt ripped off.
That's typical, first time always take longer. Is what we call initial cleaning, the next time your home shouldn't be as dirty so the time should be less.
@@kanita0958 It’s never “more dirty” I’ve had professional cleaners in my home since we built it. They all eventually start out doing impressive jobs with attention to detail and slowly but surely to subpar jobs. I do understand that over time it won’t take quite as long once they get their system down and more familiar with my home but it never fails from large cleaning companies to owner operators they always start out great and after 6-8 months they are doing shotty work, charging me the same (or more) and spending less time here.
So I started at an "introductory rate" but truly it was by accident because I wasnt confident enough to set my price. I knew I wanted to say $300 but just couldnt. So they offered $100. It takes me many hours and I cant possibly get everything done at each biweekly visit. It's about 4000 sq ft (indoor & outdoor living spaces) Months later I know the value of my work and what it should cost to clean a house that size. What do I do with that particular customer? Especially since it's a friend of a family member who gave me work when I needed it? Thank you❤
Hi Ema, just tell your clint that you need to make the right amount pay. or you will go find another job🤷🏻♀️.... What you did was a mistake😮 you are giving them your hard work😮. No worth it😖. They know the rial costs but they are taking advantage of you🤨... Speak up!! and if they don't like it🤨 leave that job🤷🏻♀️ you can and will find another job. that can be better and works for you!! God bless you 😇👍🏻
Hi Isabel, this is something that I need you to think a bout. No matter who recommended the job, treat all clients, even friends as your business. Do not feel bad if a friend recommended the job to you. Always think business and all the time and effort you will put in to doing the cleaning. Best of luck!
I’ve only been doing this two months and I’m full booked Tuesday-Friday with biweekly clients. All my clients have been beyond pleased with my work. I charge $30/hr but in the next year I’d like to up it to $35 or $40. I live in Canada would that be appropriate? (Side note I do my job well because I love it, I have a passion for it)
Hi Angelica, I have a video where I address this: ua-cam.com/video/9Hrh82EiK6M/v-deo.html Here is a playlist for similar videos: ua-cam.com/play/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz.html Hopefully after watching a few of these shows you will learn some tips on how to tell your clients you are raising the price for your cleaning service.
Question: Should I charge customers before the job or after? Do I need to charge a deposit? I'm going to start cleaning houses for extra cash, and I want to make sure I don't get screwed. I also want to do what the customer is comfortable with. I have a Square plug in/account, PayPal, and FB Pay. Help me out here. I love your channel btw. You're very articulate and thorough! :)
Hey there! Thanks for the kind words and for reaching out with your question about charging for cleaning services. Congratulations on starting your own cleaning business, that's awesome! Let's talk about the best way to handle payment. 🤗 When it comes to charging customers for cleaning services, it's important to find a balance between what works for you and what makes your customers comfortable. Some people prefer to pay in advance, while others prefer to pay after the job is done. It's up to you to decide which payment method you prefer, and which one your customers are more comfortable with. If you decide to charge customers before the job, you could consider using a deposit system. This would involve taking a percentage of the total cost upfront to secure the booking, and the remainder of the payment would be due upon completion of the job. Deposits are a good way to protect yourself against last-minute cancellations or no-shows, as well as to ensure that you are paid for your time and effort. On the other hand, if you prefer to charge after the job is done, you could use payment platforms such as Square, PayPal, or FB Pay to accept payment on the spot. These payment methods are convenient for both you and your customers, as they allow for quick and secure transactions. Ultimately, the key to success in the cleaning business is to be clear and upfront with your customers about your payment policies. Make sure to communicate your expectations clearly, including any deposits or fees, so that there are no surprises for either party. Good luck with your new venture, and keep me posted on your new business. I'm here rooting for you. :-)
Why on earth would I charge flat rate lol I’m getting paid for the time I work, hour is by far the best way to get paid because if a job takes longer than expected your fee is fixed and now you’re losing money
Modify your bid as the condition of the house changes. Follow a maintenance cleaning worksheet, and if there's dirt or clutter to take care of outside of that, let the client know that's not included in your maintenance clean and suggest scheduling a deep clean.
How do you charge when everything is cluttered? Blankets, clothes, shoes, toys all over the floors, dirty dishes flowing out of the sink and onto the counters, huge tables piled high with laundry that needs folding and putting away. In order to do my maintenance cleaning, I’m having to pick up clutter for two hours before I can begin cleaning. How do you price all of the extra stuff that needs to be picked up before doing your maintenance cleaning?
@@LauraPinkAurora it should be picked up so you can see the surfaces that youre to clean. a frank talk with the client is warranted, theyre taking advantge. I wouldnt take a client like that.
@@LauraPinkAurora definitely address it and say thst your regular cleaning is $$$ but you have extra work to do that u will have to charge for that..be polite, calm ...then see what their response is. People will take advantage of you if they can...its happened to me. I didn't do a full clean the first time I just helped around and charged 100..well from then on the lady set it up where I'd be there for 4 hours and paid 100...id have to set up lights, clean up the wall paper guys mess....I mean I don't mind helping but I was Definitely sucked into this..so be aware of those who will suck u in and use u
I have started my business and it is picking up word of mouth. It's a blessing but I am getting stuck on what to charge clients have 4 bed 4 baths finish basement wanting ceiling to floor cleaned plus dishes cabinets. I know for one person it's alot for me in one day but Idk how to quote do you have a spreadsheet. I live in Ohio
I am just getting started cleaning service. I had a cleaning service before and stop. Trying again to make so money. Not sure how to charge for just a shower clean only
Depending on how bad the shower is to clean - and how long it would take you, you may want to put a minimum of say $50 on it and then add $50 per hour thereafter. The fact that you are cleaning just the shower - suggests it's an icky shower. Why the ick? Is it mold? Back up from clogged drains? What is the shower made of tile? Fiberglass?
Since you mentioned about flat rate I have a question. I just started cleaning business and I am barely getting customers so my price is from 80-100 for 3 to 4 hrs (standard cleaning). I have two consistent clients for these prices, if ever my company grows bigger should I change the rate for these homeowners even though they are my pioneering customers or should I continue the service with the same prices?
Yes, you need take care of those first customers who believed in you from day one. As the business grows, you may need to adjust prices, but consider grandfathering in their original rate or give a loyalty discount. Give advance notice on changes, but show appreciation by keeping rates reasonable for your OG clients. Balance pricing with loyalty - that matters.
Hi Angela I have been doing per hour for years and by house I just don’t feel confident but I do need to grow and so maybe I need to charge take your class
Yes, come join us at savvycleaner.com/join we have a group coaching session tonight at 8:00pm EDT for all members. We jump on a zoom chat for a couple of hours and you can ask me anything and we will work through your issues.
Angela good morning! Everything are beautiful of what you are saying, but us as a customers We are ripped off all the time from the Cleaning teams !! They come but not cleaning !!! So what we to on that?
When you say ripped off, how do you mean? Is the cleaning company legit? Do they use checklists? Do they have a satisfaction guarantee? Are the expectations established up front and do as a homeowner have you and the cleaning company determined how you will both know the job is complete? Often customers who feel ripped off feel this way because there was a lack of clarity when the job was agreed to.
If you are thinking of going solo, here are some videos to check out and other expert advice. ua-cam.com/play/PLh1fKdNH3piQU7x6XXLQDhvUoOYBd3ZA0.html This link has a playlist of videos we made on starting your own cleaning business. ua-cam.com/play/PLh1fKdNH3piToHLNqqXQISDcB9khZKYHn.html
Hello My name is Sandra Garner I have my own Housekeeping business and I have this one Housekeeping job that I do and she's local not far from me and she doesn't pay me up front but she waits and pays me afterwards and sometimes it's almost like two days before I get paid from her so what should I do? I mean not bragging but she is pleased with my work and I am a one person So what should I do I mean I don't want to sound greedy or anything like that but my other jobs they pay me upfront before I start..Thank you and I love your programs I really learn alot from you Thanks Sandra Garner
Sandra, I am so sorry this is happening. I have a video link that can help: m.ua-cam.com/video/r7rQ-kfwb8s/v-deo.html Keep me posted on how things are going with this client.
Thank you so much for the feedback! I have many videos on decluttering or cleaning around the clutter. You can find them by typing the keyword "clutter" in a search bar on my channel
Check out these videos on solo cleaners, tips and advice when cleaning houses on your own? Can you be successful? Do you know the things to do and not to do? And more advice: ua-cam.com/play/PLh1fKdNH3piQU7x6XXLQDhvUoOYBd3ZA0.html
Im a bit lost on the pricing etiquette-do you get the clients to pay you before or after the clean? Is asking for cash okay or is PayPal more appropriate?
When you get paid depends on the agreement you have with the clients. It's traditional to have the customer's credit card on file (you can do this through Square, Stripe or PayPal.) After a job is complete you finalize the job with the client and they approve which then sends the money from their account to yours. NOTE: Please do not accept cash for jobs. Rarely does a client have the right amount of cash and keeping up with who owes who what turns into forgetfulness that can cost a cleaning business. Cash only makes a cleaning company look like they don't pay taxes - don't be that guy (or gal.) 👍
Hi Angela I’ve always wanted to know : what is the age of most house cleaners? I’m 66 and finding it’s getting to be a challenge now for me. Just curious- wondering if I should stop. (I’m in pretty good shape)Thanks for your helpful videos. 🙋🏻♀️
House cleaners vary in age, so it's hard to say. Check out this video: The Right Time to Retire From House Cleaning - ua-cam.com/video/CcKdWxGRR3I/v-deo.html
Take a look at this playlist of videos we made on starting your own cleaning business, plus more expert info: ua-cam.com/play/PLh1fKdNH3piToHLNqqXQISDcB9khZKYHn.html
Many companies do. The standard way of billing nowadays is using software programs that allow you to keep credit cards on file and simply charge the customer once the job has been approved. Housecall Pro, Jobber, Service Autopilot, Brilion, ZenMaid etc.
Hi. I think that would be up to you and the policies you've set up for your business. At your walk through is a great time to communicate to your client what your payment policy is- at time of service, monthly billing, etc. I hope this helps. Thank you for watching! 🤗🙂
Oddly enough, we have a flyer that has worked really well for cleaning companies for 30+ years. savvycleaner.com/flyers it works because it has all the information needed to hire you - without making the company look too expensive or too sterile. Let me know how it works for you.
Hi. Have you checked out this video? ua-cam.com/video/n8MY-BhVttI/v-deo.html You can also search my channel for other related videos you may find helpful. Good luck! 😃
Hello, I have a question: I have a customer whom I told that it takes 4 hours to clean his office (if one person goes alone). Sometimes I go with 2 people and we finish in 2 hours. Should I then charge for 2 or 4 hours? Or should I just charge for the actual time it took, whether it was 2 or 4 hours?
Great question. If you charge hourly, you should have a rate that's set up per person per hour. For example, let's say your business charges $40/person/hour. Then, whether it's one person for 4 hours or two people for 2 hours, it would be the same cost. You want to make sure everyone is paid equally and fairly for their labor.
Give the client what they pay for, or only charge for what you deliver. Your ethics will set the tone for the rest of your relationship with the client and how they feel about recommending you to their neighbors and friends. Put yourself in the shoes of the client - if someone worked for 2 hours in your home, but charged you for 4, would you feel that is fair and ethical?
Hi. If you search my channel by your topic you will find there are lots of helpful videos. Also, if you are interested, check out my training courses here: savvycleaner.com/join/ Wishing you all the best, you got this! 😀🙌
Hi I just start to cleaning for a company I'm self contractor charge $25 per hour but people wanna pay me$20 I'm in Maryland .so I take them because I'm Little squeeze on financial situation.
Hi and welcome to a post covid world. If you are in Maryland, your starting rate needs to be no less than $50 per hour. Being in a pinch doesn't mean charging less. Prices on cleaning supplies, personal protective equipment, fuel, insurance, equipment, labor, and the cost of living have all gone up since the pandemic. Please double your rates. 🤗
Hi. Building a business and reaching a point where you're ready to hire employees is an investment in your future. I'm so happy you're doing that. 🙂 If you search my channel, I have videos that might help- this one isn't too long and has some great info: ua-cam.com/video/b8crbBquWq8/v-deo.html. I also have a book 'How to Start Your Own House Cleaning Company: Go from Startup to Payday in one week (Savvy Cleaner Fast Track to Success)' amzn.to/3PzLNKr (paid link) that has great information. Good luck, you can do this! 🙌😀
Okay, so I started housecleaning about three months ago, I have three houses that I do one is every three weeks one is the same week as the other because it’s a old couple and then they’re Daughter house so it’s two different houses for them too, and they like it to be either the same day or you know one day after the other. I was so confused on what to start with and at first I had a helper, so we would do $60 an hour since it was two people and she had experience in that world. Well now she is no longer with me so it’s just me, one of my customers I charge $45 an hour because not only do I drive there, of course but I have my own cleaning supplies and all that and it runs out pretty quick so I’m always having to buy a new Disney knew that, well the other old couple I tried to help them out and I just got the price in half to $30 an hour that’s supposed to be the same price for Daughter but for example, I worked our two hours and 45 minutes and she just gave me $100. I know nothing about starting a business so if anyone can please comment under my comment about how I would go about starting a business like should I make a website what is the easiest way to make a website, etc? Like what should I do? Any advice is welcomed and very appreciated. Thank you and thank you for taking your time out to make this video. lots of love from Louisville Kentucky. XOXO.
It's great that you've already got some clients lined up. To take things to the next level, consider creating a simple website to attract more customers. Also, check out my book on starting a cleaning company: amzn.to/3TuTimx (paid link*) and training program for cleaning professionals: savvycleaner.com/membership/training-and-certification/ to get some helpful tips and tools for your business journey. Good luck!😊
I want to star my office and house cleaning business but in a house what do excatle I clean as standard cleaning ? Is it floor sweeping and mopping only or anything else ? And what is deep cleaning so I can knw how to charge each service thank you
Congratulations on starting your cleaning business! Here is a video link on maintenance cleans: m.ua-cam.com/video/a3Q5ueDKDYQ/v-deo.html Keep me posted on how your business is going. 😊
This is a real problem for lots of house cleaners. The key is ask the homeowner before the walkthrough if they have pets and can you meet them on the walkthrough. The pets take cues from their owners about how to treat you and if you are a safe person in their home. When we arrive for the walkthrough we put our shoe covers and latex gloves. The reason for this is to show the customers we care about protecting their home, and to let the animal (in the presence of their owner) see and get to know us, our scent and the scent of our gloves and booties. Learn the pet's name and call them their name when you meet them. Every time after that that you show up, call the pet by name, give them a minute to smell your gloves and shoe covers - and you'll usually have no problem. It just takes a minute for the animal to know, like and trust you.
You could consider charging a flat rate per hour per cleaner, but keep in mind that with two cleaners, the job should ideally take less time overall compared to one cleaner working alone.
I have 2 clients and when I started I charged the one $20 hour and it took me 7 hours first time but now I got it down to 5. I clean it once a week. I clean her dad's house every 2 weeks but charge him $15 hour because he doesn't have much money. Am I under charging? I probably won't change their prices but should I be charging more for future clients? I live in western PA between Pittsburgh and Cleveland, Ohio. I was thinking of picking up couple more jobs at my mother's apartment complex.
The gas station doesn't charge you less because you don't have much money. The doctors don't charge you less because you don't have much money. The grocery stores don't charge you less because you don't have much money. And the bill collectors all want their fair share. If you are going to succeed in business you have to be firm about your pricing, and only offer discounted or charity work when your business is in a position to be able to afford to do so. I love that you have a charitable heart, but you won't be in business long with reductions like this.
@@AskAngelaBrown I only did it for them because when I got laid off from my job because of Covid, she did me a favor and asked if I wanted to clean her office once a week instead of once a month because she knew I needed money. And she me come in on my off days to do some deep cleaning. I plan on charging a set price for future clients.
@@claudiocerezo1644 unfortunately people where I live don’t want to pay the money and I’ve seen people looking for cleaning jobs willing to work for $10-$15 hour.
Just stumbled on your channel. I'm a 42 year old Male who would clean as a kid with my mom she was a janitor when I was a kid I love cleaning and so can I start my business without a business liscence until I get on my feet on Facebook and how would I advertise?
Hi Damion, congratulations on your new business. Yes, you can start without a business license and to advertise Facebook is probably not the best place right now for advertising. I've spent countless hours with Facebook ad reps, and business owners who have run FB ads to get new business. Some have gained jobs from FB but the paid advertising there just doesn't pull the same numbers it did say five years ago. You would be better off with Nextdoor.com referrals. Search UA-cam for other shows we've created using the search terms "Angela Brown + Referrals", "Angela Brown + cleaning leads", "Angela Brown advertising cleaning" and you will find lots of short videos that give different options on marketing a cleaning business.
hello im khadijahs kreative cleaning service thanks for your advice and suggstions,do you have any advice how to charge for a clean out cleaning?or do you already have a video on that topic?
Do you mean cleaning after someone has moved out? If so, I have several videos on the topic but here is a link to one of them: ua-cam.com/video/G-IZGPKt_xY/v-deo.html I hope this helps. Let me know how the move out cleaning goes : )
Dalisha, Congratulations on starting a cleaning service. Here is a link to a playlist on business growth: ua-cam.com/play/PLh1fKdNH3piRSrMeWSpn5WB2ngCmfOgmL.html and don’t forget my free worksheet: savvycleaner.com/worksheets/ Keep me posted on how you are doing. I’m routing for you!! 😊
It depends on the mindset of the cleaner. If they treat the business like a business they will thrive. If they treat it like a hobby, there will be a bigger challenge to survive and thrive.
hi my name is Dawit am just starting a new cleaning company so my problem is how to price to the customer so what can help me or if any course about the business please soma one can recommend me
** TRAINING & CLEANING CERTIFICATION** savvycleaner.com/join Check out this playlist of similar videos we made on price, pricing & bidding. More expert info. ua-cam.com/play/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz.html
Hi, i need some help its for my mom a lot of people take advantage of her shes been cleaning houses for over 20 years and still i see no big progress shes maintained herself but i think she deserves more for the work she does BUT the thing is 3 people help her because she does have a lot of work full schedule all week so if she was to charge hourly say about $25 an hour but she cleans each house in lkke 2 to 3 hours tops so she cant charge $25 or $35 dlls an hour. So what she does she charges a bit more the first time she cleans a house then depending if itll be monthly or weekly then she lowers her prices but i still got a feeling shes not charging enough so how much can she cgarge we live in phoenix AZ
She can compare pricing with other cleaners in her area and see what they charge for cleaning. Pricing is different in many places, due to area, size of home, etc. If she hasn't raised her prices in a long time, it's time to re-evaluate her current rates. Best of luck!
Rates weird me out. I do 3-4 hours to clean. And I clean clean. $60. And if I go over I don't charge. Rearrange furniture. Sometimes it's just not cleaning. It's under the table and they're happy. My one girl gave me a $100 bonus. Also, who I work for are those who can't do it themselves for medical reasons. They also have only a small income. My one girl, if I charged more, then I'd be making more than her cuz she works from home. Maybe I'm more for the lower income ppl than the ones with big money.
don't you have business insurance to pay for and supplies and other overhead? I don't know where you live but in CA you would be working for less than minimum wage at that price , why even bother starting a business?
Hi Cjie, If you have access to the free Kindle app here is a paid link to the book How to Start Your Own House Cleaning Company amzn.to/387T2Gf and you can download the ebook free of charge. That is a great place to start. Keep me posted and let me know when you're finished. I'm here rooting for you.
It all depends on the job. Check out these videos: Price By The Hour or Job for House Cleaning? - ua-cam.com/video/gcYM-mQvlXw/v-deo.html Can I Charge By the Hour for House Cleaning - Pricing Your Business for Success - ua-cam.com/video/bauKYj6J8zk/v-deo.html
How old is the home? How long since its last professional deep cleaning? Geographically, where is the home located? What is the scope of the job? Do the insides of the appliances need cleaning? How about the window tracks? And the sink and tub drains? And, how about the insides of the cupboards and drawers? Is there a fridge, washing machine, and dryer on-site? Do they need to be pulled out and cleaned in and around them? The charge depends on what needs to be done. Is the cleaner the last person in there or are painters and carpet cleaners coming in after them? I wish there was a fixed price like $832 but until the job has been defined, no one knows the price, including the cleaning company. Does that make sense?
HELP Angela! I totally underbid a cleaning job! I went solo and now I am paying for it. I offered a Airbnb host a "one time (yearly) deep clean" for her rental during this winter down time. She blocked 3 days for me to clean her beautiful beach front rental and unfortunately I had a family emergency the first day so my mind wasnt really there. I barely finished just the dusting in ONE room. I realize now even with the emergency, there is No Way I can finish in the time I alotted, what I am charging her and the extensive list of what services I would provide for that price. What should I do? I dont like to leave anything half a$$ed but I dont want to just be making $5 an hour for my time either. PLEASE HELP ME!
Hi KymberlyDawn, I'm so sorry for your family emergency. I hope that you are able to take the time you need to deal with that. Unfortunately, your family emergency is not an underbidding problem, and should not become the customer's problem. If you dusted one room in a day, I would write that day off as a learning experience. You still owe the client 3 days of cleaning for the price you quoted. If you feel that you've underbid the job as a whole - after this job is done, don't agree to do it next year at the same rate. That sounds really harsh, and I don't mean it that way, but your credibility as a business owner is to deliver on your promises. Does that make sense? I'm saying a prayer for your family situation and sending you a big virtual hug.
@@AskAngelaBrown it's not harsh, it is reality. It was my first bid and I definately learned from it! Thank you for your response and your well.wishes! Thank you Angela for all that you do! Your advise has been a vital part of my sucess in the development of my cleaning career!
@@AskAngelaBrown I must say I’m totally in the wrong. It was explained in other videos. So I completely apologize. Your content is amazing and I’m currently reading your book on kindle. I’m launching my business January 1st. But once again I apologize and your other videos answered my question so thank you
I've been cleaning since 2008 and things have change since then. I can tell you that I have learn so much. I am In San Diego and now I charge $28 and $60. It depends on so many things. Cost of living in CA is very expensive. Good luck to all of you.
Congratulations on running your cleaning business (since 2008! 👏 👏). Best wishes for many more successful years. 😊
Thank you ❤ I’m just starting out the cleaning process and Business. Working as a contractor self employed right now. And moving to my own cleaning business. I do so much work and deserve the best in my own company. I am starting as a LLC. I am just learning the Ins and outs. And working on building a website and pay system and getting and trying to keep clients. I am learning this now I work 9 hours one day and was paid low. And they tip. But it wore me out and I had another house to do. The client just want us to get it done. They don’t thinner of how tired we become working and no breaks?! They just say “you want water” after that long time I want to stop to rest and be able to work comfortably. This client was worried I wouldn’t finish instead of just rescheduling etc. I felt unappreciated after my hard work.
Starting your own cleaning business is an exciting venture, and it's great that you're taking the steps to establish yourself as an LLC and build a website. It's important to prioritize your well-being and set boundaries with clients to ensure a sustainable and fulfilling work experience. Communicating your needs and limitations, such as taking breaks and maintaining a comfortable work pace, is essential for both your physical and mental health. While some clients may have urgent deadlines, it's important to find a balance that allows you to provide quality service without sacrificing your well-being. Remember to value your hard work and seek clients who appreciate and respect the effort you put into your job. As you continue to navigate the ins and outs of running your own cleaning business, remember to take care of yourself and find a work-life balance that works for you. Wishing you the best and lots of continued success!
I did housecleaning in the early 70s. I was young and extremely fast and efficient so I bid by the job. At that time I think I averaged about $15 an hour, which was very good at that time. Most of the time I could clean a house in two hours so that would be $30. I could clean almost anything in three hours. There was one 2400 square-foot rambler that I think I cleaned in about three or 3 1/2 hours.
That sounds like you had a great system and were well organized. Thanks for sharing this. It's really fun for me to see house cleaners from the past and how times have changed. And, thanks for helping me leave the world a cleaner place. 🙏
I am at the solo cleaning businnes and working with the same people for 25 and 28 years. But now I want to expand my cleaning as a cleaning company. Any tips?
I am so glad to know that this type of service is out here. I have just started my cleaning business, and right now I am looking for insurance. My business name is established and I have just received my EIN number. So please keep doing your tutorials and thank you!!!
We have investors who is willing to fund your cleaning business if interested revert back to us thanks
Maureen, Here is a link to a video on insurance: ua-cam.com/video/tutviTeViQo/v-deo.html
Wishing you the best of luck with your business. 😊
Get in touch with me
@Mock Chris you can get in touch with Bofa
You should be aiming for $50/ Hour and 2 Hour $100 minimum. Slight adjustments based on frequency of service. AKA If it's a weekly service that takes 3 hours, might be able to do for less than $40/hour. But if its a one time Deep Clean that takes 4 hours could be $70/Hour.
This simplifies having to know a million details to price it out.
Thanks for sharing these pricing tips. 👍
Question: do you charge extra if a client has pets?
I agree with your comment but I know nothing about house cleaning but I'm looking to takeover my mother's house cleaning business to have some passive income
.. love my mother but sometimes I think she's too nice to her helpers so I'm looking to grow and add some structure to her business
The other reason why I'm looking to do this is because this is my first year in my landscaping business (so yes I have much to learn) but I think there's a possibility to offer some type of package deal to resi clients....as far as house cleaning it seems like the money is more in commercial accounts 🤔
@@Rosicrisp It depends on situation, but pets would only add onto the cost.
But again, the $50/hr and 2 hr minimum captures a lot of the details.
AKA if it takes you 2 hours, it should be $100 and whether they have pets or not doesn't really matter.
Just my opinion.
This how I work.
What about apartment clean out for a rental agency?
I just call other services, 4 or 5, to gauge the average house cleaning princing in my area. I find this easier. I charge by the job taking into account the average pricing in my area. Here the lowest rate is $25 with the highest to $45, this is for regular cleaning. Deep cleaning are double (I live in California)
To me its easier to charge this way:
Average hr rate X hours of cleaning = job price, example 35X6= 210. Now you must take into account overhead and cost of running your business as well 😊
What you are doing is a great idea! You got this!
How do you take overhead into account? If the job is $210, thx
We have investors who is willing to fund your cleaning business if interested revert back to us.
Love this! Just heard of a new cleaner who gave a new client a price, then spent three hours just cleaning the kitchen and oven because the client wanted her own chemicals used. Aaach! Best to start charging by the hour!!!
It all depends on the job, you're doing. But sometimes charging hourly is the way to go.
Thank you for this! I've decided to go the route of being my own boss, and cleaning is one of the services I offer. I wanna make sure I'm being fair to the customers and to myself.
You're welcome! Best of luck and wishing you lots of success on this journey. You got this!
Thank you Angela for a beautiful informative presentation.
Glad to be helpful!
I say charge by the job. Because like Angela said you will get better at it and faster. Never charge by the hr!
Thank you for your feedback and thanks for watching. 🙂
We have investors who is willing to fund your cleaning business if interested revert back to us.
I’ll be starting my business in December/ January:) I’m so excited I’m getting everything ready and planed! wish me luck
Good Luck. And, congratulations on your new business. I'm really excited for you.
Same here I'm just looking for some ideas
Mia Elizabeth... We have investors who is willing to fund your cleaning business if interested revert back to us.
How’s it going so far?
I've been cleaning since 1996 and I'm a one lady show. I get a tad more than double my beginning rates from 96'. Get what you are worth! Hourly is really what I charge but I prefer the flat rate myself. But doing this I don't tie myself here at one job. Love the block time deal. I do that with a lot of my customers so it's not so overwhelming for me and for them, and not so overwhelming money-wise. Great advice Angela.
You're welcome! Thank you for your feedback and thanks for watching. 🙂
A one woman show. Do you feel you're making a great amount? Have you thought about hiring employees? Are you official with insurance and business license?
This is so helpful! I clean 1 house twice a week for 7-8 hours per day and charge $400/week
This house is 12,000ish sq ft so it’s too big for one person honestly and it’s hard to keep up, and you’re right, I do get worn out but I’ve only been doing this 6 months 🙂
Congratulations on the recurring nature of the job. It sounds like a good fit for you if you're up to the physical aspect of the job. Keep me posted. I'm here rooting for you. :-)
A house that size should have a full time housekeeper. Our home is only 10,000 sq feet and no service could keep up. Ultimately a 40 hour a week housekeeper who does it all worked for my family. You must be exhausted covering 12,000sq feet in 2 days
@@edgrossman9060 I agree! They run me to death and then complain that it’s not perfect but I’m sure trying hard 🤷🏼♀️
@@KarawithaK how is it going? Did you move on or are you still there? That is a lot of work. Please update us.
@@ShinySilverBunny I actually moved so I no longer work for that family. I just chalked it up to really good exercise because it was definitely exhausting 🙂
Hi Angela,
Thank you for your help this video was exactly what I needed to hear. I am too just starting out and working alone. I have a walk through today to give a potential new client a price however I know her home is pretty large @ 3600 sq ft. So I’m a little taken back already. But hopefully after today I will have a better idea of how to tackle cleaning her home without really over exhausting myself.
You got this Sara! Walk in there with all your confidence and do what you do!
Ok just so I just started Blemish-Free Cleaning, LLC in Florida. I've been cleaning for other companies on and off for years so I decided to do it on my own. From my experience I know I absolutely do not want to do residential cleans. My focus will be on commercial cleans as well as Move out/Move in for apartments and houses. I currently have one medical office that I have been doing that I think I'm under charging for but it's okay for now I'm happy to have a satisfied customer. I'm really excited and always ready to hear some advice so thanks for the video.
Welcome to the channel and the wonderful world of being your own boss. I'm really excited to learn that you've clarified the types of cleaning you want to do and the game plan for growing your business. I love your clarity. I also love your business name Blemish-Free Cleaning, LLC. Classy and cool at the same time. High five! 😍
We have investors who is willing to fund your cleaning business if interested revert back to us.
Thanks for the tips. I been doing this cleaning jobs since 1998 and still doing it and i have 13 clients now from Monday until Saturday. I’m working 8 to 10 hrs. a day. Actually, cleaning houses is my passion😀i’m a bit OC. By the way, im here in Paris and the rate here is much lower compare to U.S. i’m just waiting for my retirement and perhaps set a cleaning business in my hometown. God bless us all😘
Thank you!
We don’t charge per hour. We just charge by the house. Meaning how many rooms and bathrooms, what exactly you want to do; deep clean or regular clean? Minimum we’ve been doing is $90-$100 base. Then depending on how big the house is and if additional rooms or more work then that’s when we’ll add on.
Hi. Thank you for sharing what's working for you! I'm so happy you joined the conversation. :)
I love these comments!😊 ❤
I can't believe that woman only charged $50! She should have charged nothing less than $120! I use to be a certified residential and business cleaner. If the house is really dirty that is more $, if the house is huge, that is more $! You are paying for ur time, how much work they need done, and how dirty the place is. I agree with this lady, 4 hours is max to spend in one home. I also recommend having a buddy even tho u have 2 split the $! It saves time, and isn't as hard on ur body!
Thank you so much for taking the time to write in and share your tips on house cleaning : )
Clearly she didn’t know and the customer clearly didn’t mind taking advantage of the new cleaner. We have to have integrity in our business and we hope that we will attract customers with integrity as well.
How much do I charge for a 2000 SQ footage home ? With one cleaner
Thank you for sharing this video. I was unsure of how to start off with my pricing in my cleaning business journey, but now that I seen this I have a better idea! Thank you!
There is a company that has a software program that allows you to plug in the number of rooms, bathrooms, entry ways, hallways, bonus rooms etc, and based on the area where you live it will give you pricing. You can check it out at compasswave.com they've got a free 14 day trial that will let you give it a test to see if it makes sense for your business.
We have investors who is willing to fund your cleaning business if interested revert back to us.
Love this I'am just getting started and the was helpful thanks.
I’m so glad you found this content helpful. Keep me posted on how things go with your business. 👍
Thank you very much for your info. We are really struggling right now. So your info is helping us get started cleaning homes.
You're so welcome! Good luck in your business journey❤
Thank you for sharing very helpful
Glad it was helpful! 😊
...great tips!...I love this...
So glad! Thanks for watching!😊
Thank you for the usefully tips. I'm new to this. Thinking about opening up my own cleaning business. I'm really not sure where to advertise.
You're welcome! Take a peek at this playlist of videos we made on advertising: ua-cam.com/play/PLh1fKdNH3piSJlN2R9LLzkkzgWSQOUKle.html
Thank you. Very good information.
Thanks for saying so, and thanks for watching. It's so great to have you here.
💛
I absolutely love ur Chanel thank you so much for all ur great advices ur the best!🙏👍🙌
Thank you Jesus. You just made my day. 😊
I absolutely love your channel
I'm so glad! Thank you so much for the feedback, I appreciate it! 😊
Hi, Angela
Thank you so much for ur guidance 🙏
You're welcome! And thank you for watching the video. 🙂
Brook We have investors who is willing to fund your cleaning business if interested revert back to us.
This video was 3 years ago may i ask you to do another video on this with current rates thank you 😊
Thanks for watching! I appreciate the suggestion. I'll look into making an updated video with current rates soon.
@@AskAngelaBrown you're the best thank you
I have been cleaning houses since October 2023. Relatively new. At first I was charging minimum wage, $15. Then had to bump it to $20 then $25. It was $25 for a while but now I bumped it to $28. I see your recommendations are $25-45. I would love to charge $45 but aren’t sure if people are willing to pay it. I do have good experience and do an excellent job. I don’t have any problem charging $30-45 that how do get clients to hire me at that rate. $25 just aint cutting it. I want them to get a deal but I need to be able to breathe as well. Thank you
Thank you for sharing your experience!👍
@@AskAngelaBrown it’s a question
Thanks for the video!
You're welcome! And thank you for watching the video. 🙂
Thx so much!! Super helpful!
Glad it helped! Thanks for watching!
We have investors who is willing to fund your cleaning business if interested revert back to us.
i would like to know, in square foot of each apartment how you know if you giving the right charge amount and not under or over-bidding? And since the inflation have went up how do you know how much more to charge . it is very hard because the property managers will not share honesty how muchis there budget so you can be fair. Do you add the the amount of the cleaning products you purchase into the price as well
Yes, you must add the percentage of the cleaning supplies to each job, supplies do not pay for themselves. And for the square footage it may be hard because not all square footage is the same. Some people are tidy and others are messy. Tell me is this for move-in move out cleans (also know as end-of-tenant cleans)? Or common areas?
Exactly.. same here. I have bid a proposal yet to present for a retirement amenity center of about 5,000 square foot. She didn't want to share what she pays her current/past cleaners.i did tell her that I want to meet her in the middle. I pray she accepts my bid. I'm also fairly new to this. Any tips anyone. Help!
Super helpful for homeowners to know also
Thank you for your feedback and thanks for watching. 🙂
Thanks! Angila!
You're welcome! And thank you for watching the video. 🙂
Great video. Can't wait to see the progress
You and me both!
I just found your channel, Thank You SO much for this information,it's VERY helpful!!!
You are so welcome, glad it was helpful! And welcome to the channel! 😊
This was so helpful
I appreciate you reaching out to let me know you liked the video and found it helpful. 😊
Great tips thank you
You are so welcome, glad it was helpful!
Dang seems like I was under charging. I got some clients I can clean for ,but still starting too. Mine was going to be $10 a room plus I also do family discounts and referrals. My mom and some of my clients are poor so I made the pay me what you can package.
It can be hard to charge more but don't cheat yourself. Maybe it's time to give yourself a raise. But I appalud you for helping those in need.
Thanks for the video learns something new
Thanks for watching and taking the time to reach out. It's great to have you here. :-)
We have investors who is willing to fund your cleaning business if interested revert back to us.
We have investors who is willing to fund your cleaning business if interested revert back to us.
Very good video. Thank you.
Thank you for watching and checking in. Have a great weekend. :-)
Trying to start thanks for the tips
Good luck! ☘ Savvy Cleaner is a great place to get more detailed guidance on running a cleaning business as you start up. :-) savvycleaner.com/join
As someone who has had help from professional house cleaners for almost 15 years I won’t hire anyone who bids by the job anymore. The first Lady I had ever bid by the job and at first she would do a good and thorough cleaning but eventually she’d only be at my 6000 square foot home for three hours but be charging me the same as when she spent five hours here. I felt ripped off.
That's typical, first time always take longer. Is what we call initial cleaning, the next time your home shouldn't be as dirty so the time should be less.
@@kanita0958 It’s never “more dirty” I’ve had professional cleaners in my home since we built it. They all eventually start out doing impressive jobs with attention to detail and slowly but surely to subpar jobs. I do understand that over time it won’t take quite as long once they get their system down and more familiar with my home but it never fails from large cleaning companies to owner operators they always start out great and after 6-8 months they are doing shotty work, charging me the same (or more) and spending less time here.
Thank you for sharing your feedback.
Love the new intro!
Thank you so much!
I love this. I am just about to start and Im lost with my pricing snd is holding back. Thank uou
You are welcome, glad it was helpful. Thanks for watching! Best wishes and lots of success on your new journey.
So I started at an "introductory rate" but truly it was by accident because I wasnt confident enough to set my price. I knew I wanted to say $300 but just couldnt. So they offered $100. It takes me many hours and I cant possibly get everything done at each biweekly visit. It's about 4000 sq ft (indoor & outdoor living spaces) Months later I know the value of my work and what it should cost to clean a house that size. What do I do with that particular customer? Especially since it's a friend of a family member who gave me work when I needed it?
Thank you❤
Hi Ema, just tell your clint that you need to make the right amount pay. or you will go find another job🤷🏻♀️.... What you did was a mistake😮 you are giving them your hard work😮. No worth it😖. They know the rial costs but they are taking advantage of you🤨... Speak up!! and if they don't like it🤨 leave that job🤷🏻♀️ you can and will find another job. that can be better and works for you!!
God bless you 😇👍🏻
Definitely speak up and get paid what you deserve. I hope they can understand that they have been paying a bargain price.
Hi Isabel, this is something that I need you to think a bout. No matter who recommended the job, treat all clients, even friends as your business. Do not feel bad if a friend recommended the job to you. Always think business and all the time and effort you will put in to doing the cleaning. Best of luck!
I’ve only been doing this two months and I’m full booked Tuesday-Friday with biweekly clients. All my clients have been beyond pleased with my work. I charge $30/hr but in the next year I’d like to up it to $35 or $40. I live in Canada would that be appropriate? (Side note I do my job well because I love it, I have a passion for it)
Hi Angelica, I have a video where I address this: ua-cam.com/video/9Hrh82EiK6M/v-deo.html
Here is a playlist for similar videos: ua-cam.com/play/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz.html
Hopefully after watching a few of these shows you will learn some tips on how to tell your clients you are raising the price for your cleaning service.
We have investors who is willing to fund your cleaning business if interested revert back to us.
How much hours do you work when charging $30/hr?
I like it I just got a synonym for myself
Awesome, thanks for watching!
Merci beaucoup de mettre l'option de version traduite en français. Ça m'aide beaucoup
La technologie est incroyable, n’est pas? Prendre plaisir!!!
Thanks for ur video
You're welcome! And thank you for watching the video. 🙂
Question: Should I charge customers before the job or after? Do I need to charge a deposit? I'm going to start cleaning houses for extra cash, and I want to make sure I don't get screwed. I also want to do what the customer is comfortable with. I have a Square plug in/account, PayPal, and FB Pay. Help me out here. I love your channel btw. You're very articulate and thorough! :)
Hey there! Thanks for the kind words and for reaching out with your question about charging for cleaning services. Congratulations on starting your own cleaning business, that's awesome! Let's talk about the best way to handle payment. 🤗
When it comes to charging customers for cleaning services, it's important to find a balance between what works for you and what makes your customers comfortable. Some people prefer to pay in advance, while others prefer to pay after the job is done. It's up to you to decide which payment method you prefer, and which one your customers are more comfortable with.
If you decide to charge customers before the job, you could consider using a deposit system. This would involve taking a percentage of the total cost upfront to secure the booking, and the remainder of the payment would be due upon completion of the job. Deposits are a good way to protect yourself against last-minute cancellations or no-shows, as well as to ensure that you are paid for your time and effort.
On the other hand, if you prefer to charge after the job is done, you could use payment platforms such as Square, PayPal, or FB Pay to accept payment on the spot. These payment methods are convenient for both you and your customers, as they allow for quick and secure transactions.
Ultimately, the key to success in the cleaning business is to be clear and upfront with your customers about your payment policies. Make sure to communicate your expectations clearly, including any deposits or fees, so that there are no surprises for either party.
Good luck with your new venture, and keep me posted on your new business. I'm here rooting for you. :-)
@@AskAngelaBrown Thank you!
Thank you
You're welcome, thanks for watching!
Why on earth would I charge flat rate lol I’m getting paid for the time I work, hour is by far the best way to get paid because if a job takes longer than expected your fee is fixed and now you’re losing money
Thanks for watching and sharing your thoughts!
Thank u!!
You're welcome! Thanks for watching!
What happens when old clients start leaving more and more work for you to do after you already agreed on a flat rate years ago?
Modify your bid as the condition of the house changes. Follow a maintenance cleaning worksheet, and if there's dirt or clutter to take care of outside of that, let the client know that's not included in your maintenance clean and suggest scheduling a deep clean.
How do you charge when everything is cluttered? Blankets, clothes, shoes, toys all over the floors, dirty dishes flowing out of the sink and onto the counters, huge tables piled high with laundry that needs folding and putting away. In order to do my maintenance cleaning, I’m having to pick up clutter for two hours before I can begin cleaning. How do you price all of the extra stuff that needs to be picked up before doing your maintenance cleaning?
@@LauraPinkAurora it should be picked up so you can see the surfaces that youre to clean. a frank talk with the client is warranted, theyre taking advantge. I wouldnt take a client like that.
@@LauraPinkAurora definitely address it and say thst your regular cleaning is $$$ but you have extra work to do that u will have to charge for that..be polite, calm ...then see what their response is. People will take advantage of you if they can...its happened to me. I didn't do a full clean the first time I just helped around and charged 100..well from then on the lady set it up where I'd be there for 4 hours and paid 100...id have to set up lights, clean up the wall paper guys mess....I mean I don't mind helping but I was Definitely sucked into this..so be aware of those who will suck u in and use u
I have started my business and it is picking up word of mouth. It's a blessing but I am getting stuck on what to charge clients have 4 bed 4 baths finish basement wanting ceiling to floor cleaned plus dishes cabinets. I know for one person it's alot for me in one day but Idk how to quote do you have a spreadsheet. I live in Ohio
I am just getting started cleaning service. I had a cleaning service before and stop. Trying again to make so money. Not sure how to charge for just a shower clean only
Depending on how bad the shower is to clean - and how long it would take you, you may want to put a minimum of say $50 on it and then add $50 per hour thereafter. The fact that you are cleaning just the shower - suggests it's an icky shower. Why the ick? Is it mold? Back up from clogged drains? What is the shower made of tile? Fiberglass?
A lot of soap scum hard water stains and grout cleaning The only one the shower done I told him I was charging $50 is that OK
Since you mentioned about flat rate I have a question. I just started cleaning business and I am barely getting customers so my price is from 80-100 for 3 to 4 hrs (standard cleaning). I have two consistent clients for these prices, if ever my company grows bigger should I change the rate for these homeowners even though they are my pioneering customers or should I continue the service with the same prices?
Yes, you need take care of those first customers who believed in you from day one. As the business grows, you may need to adjust prices, but consider grandfathering in their original rate or give a loyalty discount. Give advance notice on changes, but show appreciation by keeping rates reasonable for your OG clients. Balance pricing with loyalty - that matters.
Hi my name is Tremere ash this is my first clean somebody house.
Yay! Congrats on your first cleaning job!
Hi Angela I have been doing per hour for years and by house I just don’t feel confident but I do need to grow and so maybe I need to charge take your class
Yes, come join us at savvycleaner.com/join we have a group coaching session tonight at 8:00pm EDT for all members. We jump on a zoom chat for a couple of hours and you can ask me anything and we will work through your issues.
Angela good morning! Everything are beautiful of what you are saying, but us as a customers We are ripped off all the time from the Cleaning teams !! They come but not cleaning !!! So what we to on that?
When you say ripped off, how do you mean? Is the cleaning company legit? Do they use checklists? Do they have a satisfaction guarantee? Are the expectations established up front and do as a homeowner have you and the cleaning company determined how you will both know the job is complete? Often customers who feel ripped off feel this way because there was a lack of clarity when the job was agreed to.
Hi iam a cleaner at a phone company in England but would like to start putting my own jobs together what would you suggest
If you are thinking of going solo, here are some videos to check out and other expert advice. ua-cam.com/play/PLh1fKdNH3piQU7x6XXLQDhvUoOYBd3ZA0.html
This link has a playlist of videos we made on starting your own cleaning business. ua-cam.com/play/PLh1fKdNH3piToHLNqqXQISDcB9khZKYHn.html
Hello My name is Sandra Garner I have my own Housekeeping business and I have this one Housekeeping job that I do and she's local not far from me and she doesn't pay me up front but she waits and pays me afterwards and sometimes it's almost like two days before I get paid from her so what should I do? I mean not bragging but she is pleased with my work and I am a one person So what should I do I mean I don't want to sound greedy or anything like that but my other jobs they pay me upfront before I start..Thank you and I love your programs I really learn alot from you Thanks Sandra Garner
Sandra, I am so sorry this is happening. I have a video link that can help: m.ua-cam.com/video/r7rQ-kfwb8s/v-deo.html
Keep me posted on how things are going with this client.
You're my go to girl. Do you know anything about cleaning crime scenes or horder houses? I always wonder ?
Thank you so much for the feedback! I have many videos on decluttering or cleaning around the clutter. You can find them by typing the keyword "clutter" in a search bar on my channel
I am Phionah working as a cleaner in one company and right now I have more than 10 clients and I want to work as an individual with out a company
Check out these videos on solo cleaners, tips and advice when cleaning houses on your own? Can you be successful? Do you know the things to do and not to do? And more advice: ua-cam.com/play/PLh1fKdNH3piQU7x6XXLQDhvUoOYBd3ZA0.html
Im a bit lost on the pricing etiquette-do you get the clients to pay you before or after the clean? Is asking for cash okay or is PayPal more appropriate?
When you get paid depends on the agreement you have with the clients. It's traditional to have the customer's credit card on file (you can do this through Square, Stripe or PayPal.) After a job is complete you finalize the job with the client and they approve which then sends the money from their account to yours. NOTE: Please do not accept cash for jobs. Rarely does a client have the right amount of cash and keeping up with who owes who what turns into forgetfulness that can cost a cleaning business. Cash only makes a cleaning company look like they don't pay taxes - don't be that guy (or gal.) 👍
Hi Angela I’ve always wanted to know : what is the age of most house cleaners? I’m 66 and finding it’s getting to be a challenge now for me. Just curious- wondering if I should stop. (I’m in pretty good shape)Thanks for your helpful videos. 🙋🏻♀️
House cleaners vary in age, so it's hard to say.
Check out this video: The Right Time to Retire From House Cleaning - ua-cam.com/video/CcKdWxGRR3I/v-deo.html
@@AskAngelaBrown thanks this really helped 👍
Rosemary its a good desire and you are getting there. Let talk
Shoot my grandma will be 83 this year and she stills cleans houses. You just have to find the right clients :)
what i need to start cleaning business
Take a look at this playlist of videos we made on starting your own cleaning business, plus more expert info: ua-cam.com/play/PLh1fKdNH3piToHLNqqXQISDcB9khZKYHn.html
Do you send a bill to the customers or paid right after service is completed?
Many companies do. The standard way of billing nowadays is using software programs that allow you to keep credit cards on file and simply charge the customer once the job has been approved. Housecall Pro, Jobber, Service Autopilot, Brilion, ZenMaid etc.
No long should I expect to have to wate to get paid?
Hi. I think that would be up to you and the policies you've set up for your business. At your walk through is a great time to communicate to your client what your payment policy is- at time of service, monthly billing, etc. I hope this helps. Thank you for watching! 🤗🙂
Hi Angela question I have what would you recommend for an advertising flyers
Oddly enough, we have a flyer that has worked really well for cleaning companies for 30+ years. savvycleaner.com/flyers it works because it has all the information needed to hire you - without making the company look too expensive or too sterile. Let me know how it works for you.
What is a deep clean hourly wage
Hi. Have you checked out this video? ua-cam.com/video/n8MY-BhVttI/v-deo.html You can also search my channel for other related videos you may find helpful. Good luck! 😃
I just find you wowwwwwwwww
I love your videos
Thank you so much Gloriane! So glad you found us.
Hello, I have a question: I have a customer whom I told that it takes 4 hours to clean his office (if one person goes alone). Sometimes I go with 2 people and we finish in 2 hours. Should I then charge for 2 or 4 hours? Or should I just charge for the actual time it took, whether it was 2 or 4 hours?
Great question. If you charge hourly, you should have a rate that's set up per person per hour. For example, let's say your business charges $40/person/hour. Then, whether it's one person for 4 hours or two people for 2 hours, it would be the same cost. You want to make sure everyone is paid equally and fairly for their labor.
@@AskAngelaBrown thank you very much for your answer, I appreciate it ! 👍
Greetings, so if the job only takes 2 hrs, do you bill for the 4 hrs in this introductory period or just the 2 hours it takes to clean the house/apt.?
Give the client what they pay for, or only charge for what you deliver. Your ethics will set the tone for the rest of your relationship with the client and how they feel about recommending you to their neighbors and friends. Put yourself in the shoes of the client - if someone worked for 2 hours in your home, but charged you for 4, would you feel that is fair and ethical?
Hi, Angela, I'm struggling with the price and also how to run the business I started I have a few clients
Hi. If you search my channel by your topic you will find there are lots of helpful videos. Also, if you are interested, check out my training courses here: savvycleaner.com/join/ Wishing you all the best, you got this! 😀🙌
Hi I just start to cleaning for a company I'm self contractor charge $25 per hour but people wanna pay me$20 I'm in Maryland .so I take them because I'm Little squeeze on financial situation.
Hi and welcome to a post covid world. If you are in Maryland, your starting rate needs to be no less than $50 per hour. Being in a pinch doesn't mean charging less. Prices on cleaning supplies, personal protective equipment, fuel, insurance, equipment, labor, and the cost of living have all gone up since the pandemic. Please double your rates. 🤗
HOW DO I GET TO HIRE EMPLOYEES ESPECIALLY IN A NEWLY ESTABLISHED CLEANING BUSINESS WITH FEW CLIENTS
Hi. Building a business and reaching a point where you're ready to hire employees is an investment in your future. I'm so happy you're doing that. 🙂 If you search my channel, I have videos that might help- this one isn't too long and has some great info: ua-cam.com/video/b8crbBquWq8/v-deo.html. I also have a book 'How to Start Your Own House Cleaning Company: Go from Startup to Payday in one week (Savvy Cleaner Fast Track to Success)' amzn.to/3PzLNKr (paid link) that has great information. Good luck, you can do this! 🙌😀
Okay, so I started housecleaning about three months ago, I have three houses that I do one is every three weeks one is the same week as the other because it’s a old couple and then they’re Daughter house so it’s two different houses for them too, and they like it to be either the same day or you know one day after the other. I was so confused on what to start with and at first I had a helper, so we would do $60 an hour since it was two people and she had experience in that world. Well now she is no longer with me so it’s just me, one of my customers I charge $45 an hour because not only do I drive there, of course but I have my own cleaning supplies and all that and it runs out pretty quick so I’m always having to buy a new Disney knew that, well the other old couple I tried to help them out and I just got the price in half to $30 an hour that’s supposed to be the same price for Daughter but for example, I worked our two hours and 45 minutes and she just gave me $100. I know nothing about starting a business so if anyone can please comment under my comment about how I would go about starting a business like should I make a website what is the easiest way to make a website, etc? Like what should I do? Any advice is welcomed and very appreciated. Thank you and thank you for taking your time out to make this video. lots of love from Louisville Kentucky. XOXO.
It's great that you've already got some clients lined up. To take things to the next level, consider creating a simple website to attract more customers. Also, check out my book on starting a cleaning company: amzn.to/3TuTimx (paid link*) and training program for cleaning professionals: savvycleaner.com/membership/training-and-certification/ to get some helpful tips and tools for your business journey. Good luck!😊
I'm so happy I found you.!
Me too!! Welcome and enjoy!!
Leave it to the pros , all y’all people who think it’s easy , it isn’t
I appreciate you commenting. Thank you for watching! 🙂
I want to star my office and house cleaning business but in a house what do excatle I clean as standard cleaning ? Is it floor sweeping and mopping only or anything else ? And what is deep cleaning so I can knw how to charge each service thank you
Congratulations on starting your cleaning business! Here is a video link on maintenance cleans: m.ua-cam.com/video/a3Q5ueDKDYQ/v-deo.html Keep me posted on how your business is going. 😊
@@AskAngelaBrown thank you I will definitely
What to do when dogs are barking at you and growling at you while you at clients house cleaning
This is a real problem for lots of house cleaners. The key is ask the homeowner before the walkthrough if they have pets and can you meet them on the walkthrough. The pets take cues from their owners about how to treat you and if you are a safe person in their home. When we arrive for the walkthrough we put our shoe covers and latex gloves. The reason for this is to show the customers we care about protecting their home, and to let the animal (in the presence of their owner) see and get to know us, our scent and the scent of our gloves and booties. Learn the pet's name and call them their name when you meet them. Every time after that that you show up, call the pet by name, give them a minute to smell your gloves and shoe covers - and you'll usually have no problem. It just takes a minute for the animal to know, like and trust you.
If you have 2 people cleaning would you the flat rate be $25-$45 an hour per cleaner? I am wondering what you would suggest, thank you.
You could consider charging a flat rate per hour per cleaner, but keep in mind that with two cleaners, the job should ideally take less time overall compared to one cleaner working alone.
I have 2 clients and when I started I charged the one $20 hour and it took me 7 hours first time but now I got it down to 5. I clean it once a week. I clean her dad's house every 2 weeks but charge him $15 hour because he doesn't have much money. Am I under charging? I probably won't change their prices but should I be charging more for future clients? I live in western PA between Pittsburgh and Cleveland, Ohio. I was thinking of picking up couple more jobs at my mother's apartment complex.
The gas station doesn't charge you less because you don't have much money. The doctors don't charge you less because you don't have much money. The grocery stores don't charge you less because you don't have much money. And the bill collectors all want their fair share. If you are going to succeed in business you have to be firm about your pricing, and only offer discounted or charity work when your business is in a position to be able to afford to do so. I love that you have a charitable heart, but you won't be in business long with reductions like this.
@@AskAngelaBrown I only did it for them because when I got laid off from my job because of Covid, she did me a favor and asked if I wanted to clean her office once a week instead of once a month because she knew I needed money. And she me come in on my off days to do some deep cleaning. I plan on charging a set price for future clients.
@@AskAngelaBrown ouch!! What a good advice.. eye opening 😳
You are shooting yourself in the foot. Value yourself and do stick 25-40 an hour
@@claudiocerezo1644 unfortunately people where I live don’t want to pay the money and I’ve seen people looking for cleaning jobs willing to work for $10-$15 hour.
Where do I find your training?
Thank you
Come visit me at SavvyCleaner.com
Just stumbled on your channel. I'm a 42 year old Male who would clean as a kid with my mom she was a janitor when I was a kid I love cleaning and so can I start my business without a business liscence until I get on my feet on Facebook and how would I advertise?
Hi Damion, congratulations on your new business. Yes, you can start without a business license and to advertise Facebook is probably not the best place right now for advertising. I've spent countless hours with Facebook ad reps, and business owners who have run FB ads to get new business. Some have gained jobs from FB but the paid advertising there just doesn't pull the same numbers it did say five years ago. You would be better off with Nextdoor.com referrals. Search UA-cam for other shows we've created using the search terms "Angela Brown + Referrals", "Angela Brown + cleaning leads", "Angela Brown advertising cleaning" and you will find lots of short videos that give different options on marketing a cleaning business.
hello im khadijahs kreative cleaning service thanks for your advice and suggstions,do you have any advice how to charge for a clean out cleaning?or do you already have a video on that topic?
Do you mean cleaning after someone has moved out? If so, I have several videos on the topic but here is a link to one of them: ua-cam.com/video/G-IZGPKt_xY/v-deo.html
I hope this helps. Let me know how the move out cleaning goes : )
Hello i started a cleaning service and i do know how to go about getting clients
Dalisha, Congratulations on starting a cleaning service. Here is a link to a playlist on business growth: ua-cam.com/play/PLh1fKdNH3piRSrMeWSpn5WB2ngCmfOgmL.html
and don’t forget my free worksheet: savvycleaner.com/worksheets/
Keep me posted on how you are doing. I’m routing for you!! 😊
What is the success rate on cleaning businesses in rural areas ??
It depends on the mindset of the cleaner. If they treat the business like a business they will thrive. If they treat it like a hobby, there will be a bigger challenge to survive and thrive.
@@AskAngelaBrown even in a town of say less then 5k ppl?
hi my name is Dawit am just starting a new cleaning company so my problem is how to price to the customer so what can help me or if any course about the business please soma one can recommend me
** TRAINING & CLEANING CERTIFICATION**
savvycleaner.com/join
Check out this playlist of similar videos we made on price, pricing & bidding. More expert info.
ua-cam.com/play/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz.html
Hi, i need some help its for my mom a lot of people take advantage of her shes been cleaning houses for over 20 years and still i see no big progress shes maintained herself but i think she deserves more for the work she does BUT the thing is 3 people help her because she does have a lot of work full schedule all week so if she was to charge hourly say about $25 an hour but she cleans each house in lkke 2 to 3 hours tops so she cant charge $25 or $35 dlls an hour. So what she does she charges a bit more the first time she cleans a house then depending if itll be monthly or weekly then she lowers her prices but i still got a feeling shes not charging enough so how much can she cgarge we live in phoenix AZ
She can compare pricing with other cleaners in her area and see what they charge for cleaning. Pricing is different in many places, due to area, size of home, etc. If she hasn't raised her prices in a long time, it's time to re-evaluate her current rates. Best of luck!
Rates weird me out. I do 3-4 hours to clean. And I clean clean. $60. And if I go over I don't charge. Rearrange furniture. Sometimes it's just not cleaning. It's under the table and they're happy. My one girl gave me a $100 bonus.
Also, who I work for are those who can't do it themselves for medical reasons. They also have only a small income. My one girl, if I charged more, then I'd be making more than her cuz she works from home. Maybe I'm more for the lower income ppl than the ones with big money.
don't you have business insurance to pay for and supplies and other overhead? I don't know where you live but in CA you would be working for less than minimum wage at that price , why even bother starting a business?
You have a kind heart - adjusting your fees to help those in need, and I commend you for this!❤
i want to build a cleaning business but i have no idea how to start…can you guide me pls🙏thanks
Hi Cjie, If you have access to the free Kindle app here is a paid link to the book How to Start Your Own House Cleaning Company amzn.to/387T2Gf and you can download the ebook free of charge. That is a great place to start. Keep me posted and let me know when you're finished. I'm here rooting for you.
You think hourly is better the a set price ?
It all depends on the job. Check out these videos:
Price By The Hour or Job for House Cleaning? - ua-cam.com/video/gcYM-mQvlXw/v-deo.html
Can I Charge By the Hour for House Cleaning - Pricing Your Business for Success - ua-cam.com/video/bauKYj6J8zk/v-deo.html
I have a small Cleaning Company
That’s wonderful! I appreciate you reaching out and leaving a comment. 😊
What would you charge for an empty home,so it can be move in ready 1,800 SQ ft ,3 rooms,1.5 bath? Thanks for the advice.
How old is the home? How long since its last professional deep cleaning? Geographically, where is the home located? What is the scope of the job? Do the insides of the appliances need cleaning? How about the window tracks? And the sink and tub drains? And, how about the insides of the cupboards and drawers? Is there a fridge, washing machine, and dryer on-site? Do they need to be pulled out and cleaned in and around them?
The charge depends on what needs to be done. Is the cleaner the last person in there or are painters and carpet cleaners coming in after them? I wish there was a fixed price like $832 but until the job has been defined, no one knows the price, including the cleaning company. Does that make sense?
HELP Angela! I totally underbid a cleaning job! I went solo and now I am paying for it. I offered a Airbnb host a "one time (yearly) deep clean" for her rental during this winter down time. She blocked 3 days for me to clean her beautiful beach front rental and unfortunately I had a family emergency the first day so my mind wasnt really there. I barely finished just the dusting in ONE room. I realize now even with the emergency, there is No Way I can finish in the time I alotted, what I am charging her and the extensive list of what services I would provide for that price. What should I do? I dont like to leave anything half a$$ed but I dont want to just be making $5 an hour for my time either. PLEASE HELP ME!
Hi KymberlyDawn, I'm so sorry for your family emergency. I hope that you are able to take the time you need to deal with that. Unfortunately, your family emergency is not an underbidding problem, and should not become the customer's problem. If you dusted one room in a day, I would write that day off as a learning experience. You still owe the client 3 days of cleaning for the price you quoted. If you feel that you've underbid the job as a whole - after this job is done, don't agree to do it next year at the same rate. That sounds really harsh, and I don't mean it that way, but your credibility as a business owner is to deliver on your promises. Does that make sense?
I'm saying a prayer for your family situation and sending you a big virtual hug.
@@AskAngelaBrown it's not harsh, it is reality. It was my first bid and I definately learned from it! Thank you for your response and your well.wishes! Thank you Angela for all that you do! Your advise has been a vital part of my sucess in the development of my cleaning career!
I want to do cleaning home services nd company office
OK, best of luck to you! You can do it. Thank you for watching. 🤗
@@AskAngelaBrown thank you ma , please i will like to have your direct contact ma
Why does everyone charge for it I totally get it. But can’t afford a class , just need to know estimates
I am not sure I understand the question. Why does everyone charge for cleaning? Or charge for training on how to run a cleaning business?
@@AskAngelaBrown I must say I’m totally in the wrong. It was explained in other videos. So I completely apologize. Your content is amazing and I’m currently reading your book on kindle. I’m launching my business January 1st. But once again I apologize and your other videos answered my question so thank you