Do you own a cleaning business? Then you need to learn how much to charge for house cleaning so you don't leave money on the table and get outbid by your competitors. Check out this playlist of similar videos we made on price, pricing & bidding. More expert info. ua-cam.com/play/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz.html
We have been operating for 8 years now and enjoy your videos. You give great advice! We price by the job as we find it keeps everything straightforward. It ensures that we understand what the customer has requested, the customer understands what they have requested and we can make sure that expectations on both sides are managed. We have a gained a good reputation working this way and it also helps us keep our employees happy as they have clear guidance. Everyone works at a different pace and even a hot day can slow you down a bit. We focus on getting the job completed to a high standard, not watching the clock. When you go to get your haircut you don't pay by the hour, the emphasis is on being happy with the outcome, not the time taken.
I clean an office once a week and the owner pays me $50 for about 3 hour of work. She wants me to clean her and her dad's house. We did a walk through but didn't discuss payment. I'm not sure if I should charge by the hour or for the job. I also heard you should charge by the job because if you get good at it and fast, you won't make as much or some owners think you're taking your time to make more money. She wants 1 bedroom, kitchen living room, bathroom with tub and shower upstairs, and finished basement set up for her handicapped son. It's an open room in the basement with a bed, cabinet with Nick nacks,, bathroom with big shower, fridge, seperate laundry with litter box for 4 cats so lots of cat hair. She had 2 girls that cleaned a week ago and said it took them about 31/2 hours. They didn't do a good job. I saw tons of cat hairs all over and between the steps. Her dad wants 1 bedroom, 1 full and 1 half bathroom, living room with an addition added on, dining room, kitchen done. He collects tons of stuff so lots to dust and clean. He's a widow so not very clean. I have to bring up payment but not sure what to charge. She loves the work I do at her office. Any advice would be appreciated.
I haven't started yet so I'm a bit curious how it turned out, noticed this was from a year ago. As a newbie I was thinking maybe by the hour the first time since there was a lot left by the previous cleaners and once you've set a standard and have the initial cleaning done, charge by the job? I'd love to hear what you decided!
I've had my cleaning business for 16 years now and the very first thing I learned from my very well off mentor was to ALWAYS charge by the job a flat rate! I have never and will never work by the hour! You make the most money by the job...unless you have no clue what you are doing and take 6 hours to clean but I have found over the years almost every house takes 3 hours to do..I try to get $100 a house which comes out to about $35 an hour..now some homes take 2 hours... That's the benefit of not being hourly..You would not want a client to know you charged $100 for only 2 hours work but again, They have to realize you are not their employee..they are not paying your taxes or benefits..they do not get to dictate how much you make per hour!! You are like a plumber or other home service contractor providing a service! Look at what a plumber charges..$100 for 15 minutes to unclog a drain.. You are providing the service of cleaning a home..You are paid to perform certain tasks and clean certain areas...Once that is done you are free to leave whether it took 1 hour or 5 hours...This has worked quite well for me and enabled me to usually ear $1,000 or so a week alone...doing 2-3 homes monday thru Friday..NO WEEKENDS..BTW..the clients that ask for weekend cleaning are the ones that will give you the hardest time and micro manage you...I won't clean a home full of people..if they are home I will empty my bleach spray in the shower so the strong smell drives them out!!! Sounds bad I know but look at it like this..How would you like it if I came to your work and stood on your desk while you were working???
I've decided to do the same thing. Im just starting out and hiring workers. I cant figure out if they are supposed to be contractors or employees when it comes to taxes??
Chris Reed Happy new year!!! Would you please share with me your way to clean fast? I do clean a house every two weeks 4.000 sq ft only vacuum it takes me about 3 hours so total is 8 or sometimes 9 hours I get pay $ 130 no matter if I work 8 or 9 hours please please give me some ideas thanks have a good day
@@chynaxwilson Hey were you able to figure this out? Im in the same situation now, I want to hire as contractors to save on payroll and taxes but when it comes to liability and insurance Im not sure how it will work out? Thanks
I did exactly this and it worked perfectly! I now have grown my business exponentially and charge $40/hr! People are loving my service and are happy to pay :) I never realized how rewarding this job and business can actually be. Glad i took the leap! Thanks Angela, you videos are always so helpful and informative!!
@@jcastro91235 some are well off, others are high to medium income. I service all types of clients. One thing I've learned is to never lower my prices but always deliver above average service and genuine care for my clients.
@@MKYAholisticwellness that’s awesome I have been charging 25-35 an hour some are old clients but I do want to go up to 40 only because everything is so expensive and because I feel I am worth it it.
@@jcastro91235 for my existing clients, I give them a month or 2 notice before raising my rate. And I usually only raise it by $10. So if they were paying 25, I would raise it to 35. Or if the whole clean was $90, the new rate would be $100. All new clients are $40/hr with a 3 hr min. Most people seem very comfortable with that rate. I was nervous to raise my prices but I havent had a single person balk at my rates. :) good luck to you and your business!!
I have been cleaning for about 5 years and I love angela. I must say that she is right about everything. She is suggesting an hourly rate to those who are NEW to this business. $25 per hour per cleaner.
Men this lady said all the truth about this business , is hard to start but she is completely right , I start this business with my mother like a year ago and is a hard work and you find all kinds of people nice and bad but all my customers love my job that make you feel good now .
Soon I will love to contact you and I will love to share some tips on how I do my job, to be honest you may not have millions of views in your videos but your videos are the most close to the reality the we leave day after day in the bay area, I seen some videos where people supposed to training people to do this business but they are inside in the showers with shoes on , that's not right people is paying for a cleaning not for you to get there houses dirty but it is what it is, in what part of the country do you have your business ?
Thanks for this video. I had a costumer asking my hourly rate for cleaning...I charge $30 Canadian dollars per hour. So she answers (by text message) that she has a person that goes for $25 cad... I felt annoyed as I don't understand why some people want to put a price to my job. And actually 30 cad is pretty ok! It not fair for me of course to lower the price because it's a heavy work and it requires many skills, is not fair for my other clients either as they pay what I charge and many times they tip me.
Hi Angela. I have really enjoyed your videos. They are all informative. I’ve been in housecleaning 27 1/2 yrs Feb being my 28 yr Ann. Self employed, one employee(me😁). At the beginning I charged by the hr, took 4 hrs as I got “my system” down packed, I started charging by job now takes 2-3 hrs. If you do a good job your name will get out there and you will get your jobs word of mouth. I’ve never had to pass out cards(saves money) or had to advertise. This is also good because this keeps you with people you know you can trust. I do all the basic cleaning, I could name them but will take too long. Lol. I just wanted to mention. I don’t do windows, as you have mentioned there is professionals out there to do this. And because these will take the 3 hrs at a home I don’t do ovens, inside refrigerators, carpet cleaning or stripping floors. The homeowners take care of these and honestly they don’t mind. I’m sorry I’ve written alot🤦♀️🤣. I really wanted to mention and maybe you can do a video on this. It’s very important to claim your business on taxes too. You are hurting yourself if you don’t. I know a few doing this job that doesn’t claim and they make more then I do. Thank-you for all your input. I just watched your video on caddy’s, I’m going shopping for a new one I like that you mentioned. Happy cleaning!
This is my dilemma now. If I should charge by the hour or job. I clean an office and she pays me$50 for about 3 hours of work. She wants me to clean her and her dad's house. We did the walk through but didn't discuss pricing. Not sure to do hourly or by the job. I'd love your input.
@@cynthiaharris8453 Hi Cynthia, I just go in a house and clean as if they are expecting royalty. The same thing you probably do at your own home when you are expecting important family. Good Luck!
Hi Angela! I was hired (first time house keeper) I went in head first with absolutely no experience and the bosses own a company and I was hired through the company at $15.00 an hour and I am required to work two days / 10 hours a day I have been there for almost 3 yrs 2018 and I get a dollar a year raise when he this year will be at $18.00 an hour- because I am part time I get no benefits from them, it’s family owned and other housekeepers are paid via the company work full time with benefits. I choose to work only the two days. We live in Houston Texas, it’s interesting to know the going rates!!! I am also a babysitter, pet sitter, bather, feed 5 cats all for same pay!!!! Thank you for enlighten me
This is excellent advice. It describes my progression of experience and years from start up until now -8 years in. I had to wing it. I only wish I'd seen these videos starting out. Lowballing to get a leg in is exactly how I started out.
Amy, Thanks so much for taking the time to leave a comment. Congratulations on being in the cleaning business for 8 years and I wish you all the best for the future. 😊
thank you, I just started on my own and I did what you said I started low pricing to my first houses and word of mouth got me more!! but the first clients will be always lower in price than the new ones in the months to come!! Thank you that was great info. that i needed😊
I'm thinking about starting my own cleaning business. I had know idea what to charge clients. I thought going to my next door Neighbors ,and give her a free cleaning session would be a great way to start. Foolish me! I'm glad I found this video before advertising my labor for free. Thank you Angela for your knowledge and willingness to share.
Hi Angela here in the Bay Area house cleaning is we’ll payed, I charge 50 per hour when customers want per hour but most of my customers I charge per the job and I have a big list of happy customers, I’ve been doing house cleaning for 17 years and I will retire in 4 more years with a retirement plan that I planed since the beginning, since I don’t work for a company I have to have a resource for my future, thank you for all your advice on all your great videos, We speak the same language as house cleaners, love you!!!!
This is great information. Thank you for sharing. I have raised my prices from $30 to $50. It's not easy finding products and ppe now. I also deep clean everything, everytime.
You're welcome! I'm glad it was helpful. Good for you on raising your prices. Sending you well wishes and positive during this transition. Thanks for watching. 😊
I stumbled across this because I was asked to help someone prepare for a home sale and move. Lots of cleaning, some packing and helping move things to storage. I LOVED the work. It's so fulfilling and satisfying. I'm going thru a divorce after being a stay at home mom for a decade so I have zero official work history tho I've been busy. This seems like a great way to jump in to keep from going into panic mode and make very reasonable money.
New subscriber here! Loving your information. I am leaving my corporate job and relocating for better quality of life. I plan to start a cleaning business, as I am naturally Type A and very much a "clean freak." Your videos are very helpful! I feel like I will be able to take this on with confidence! Thank you so much Angela!
Thank you for your kind comments and for subscribing to my UA-cam show. I appreciate it! You’ll have to update me on how things are going with your cleaning business. 🤗
Thank you so much Angela for the info.. i have been cleaning for a very long time, but just barely got my business license, and i have a few walkthroughs scheduled, i was so worried about the pricing side of what to charge.. but $25 is doable. Thank you! I don't want to over charge or undercharge at the same time. Thanks again for all the good tips and the valuable info that you put out on your channel:)
Oh dear, we need to have a quick sidebar. $25 per hour is pre-pandemic. The going rate anywhere in the USA now starts out at $50 per hour with the cost of inflation, supplies, insurance, labor, PPE, Fuel, equipment, etc. $50 per hour per person is your new starting (introductory rates). 👍
I agree here with this thought process. I also find my flat rates take advantage of the situation. Add on’s, rooms not tidied up first etc. Whereas my hourly clients, not so much.
Thank you so much for this video!! Glad to know I made the right decision by charging by the hour. I’ve be cleaning for 3 1/2 years and still have no idea how people charge by the job. I’m still on the low end of what I charge, but I feel like I could easily charge a little more if I need to.
You are so welcome! When the time feels right you will charge the extra and it will be well deserved. Thank you for watching and for taking the time to comment.
I am in Australia and am trained in age care but I love cleaning and organising, it's my thrill in life, I turned 40 this year and decided to finally set up the business I really want to do. have been thinking about designing housekeeping packages from basic to whatever a Luxe package would be called. I will be offering cleaning plus dishes and laundry,ironing, bed linen and Cooking, meal prep and fridge and freezer organisation. I have ordered your book today to read before I start planning.
I know this video is older but I thought I would offer my own advice when it comes to pricing. I don't recommend hourly at all. The reason for this is simple, the customer will be on top of you the entire time and a lot of times it does not allow for a proper cleaning due to the time constraint. We have been in bussiness for a few years and price by ranges of square footage, which works pretty well overall. It does have downsides such as having to check to ensure the proper square footage is reported by the customer, but it is a trade off worth taking in my opinion. Know your expenses and break even point and then charge at least 2 times that amount to make a profit. Most importantly, collect data on how long it is taking you or your employee to clean each home so you can hone in your pricing.
Hi Nick, You are correct. Long term the best pricing is done by the job. That said, for cleaners new to the business I still recommend charging by the hour due to the new cleaner having no structure, no systems, and not knowing their own skill level. Being paid by the hour triggers a series of steps that will naturally drop into place a "to do" list that will either force them to become a business owner or force them out of the business. Being paid by the hour is the quickest way we have to find out what a cleaner is made of, and they get paid for the education in the process. Being paid by the hour is an introductory price and is not a long-term pricing structure.
@@AskAngelaBrown I do not agree. It is not the customer’s responsibility to pay for an inexperienced cleaner to learn on the job. In my opinion, there should be a flat fee. Perhaps more for the initial cleaning if the house has build-up, then a lower rate for regular cleaning.
I feel you have to ask yourself how you clean to determine how to charge. I clean well but quickly so charging by the hour would be undervaluing myself. Do you have to bring your own supplies or you do use the supplies at each customer's house? How long does it take you to drive or travel there and home? Take these into consideration in your pricing. One you get to the clients house and you go over what is required it is ok to adjust the pricing if the workload is more that what was initially conveyed. Most importantly require payment upon completing a job. You'll always get those "oops I left my checkbook," or "I forgot to withdrawal cash," but there are pay apps and if you do a job, you need to get paid. Make it a point to collect payment at the start of the job for regulars when you're there for a set time on set days. For regulars I also often offer, as an extra service, purchasing and restocking any new or existing cleaning convenience Your time isn'y free. So something like putting away all those supplies you just bought? That counts when the clock starts ticking not before or after it stops. Clients often try to slip in an extra, "Oh could you do this real quick?" or as you're wrapping up, "oh could you help me move this real quick?" It's no problem to accommodate extra requests but be firm that the clock continues ticking or if you're only there for a set amount of time, say 4 hours, when the 4 hours are up they're up. So if they asked you to add a load of laundry that day and it's still in the dryer by the time you've completed all your regular cleaning work, well sorry? You can always say you apologize but it was an extra request and you have an appt or another client to get to or whatever. Don't shortchange yourself! Also, if you don't feel comfortable doing something, speak up! If you went to clean a house and find out when you get there they want you to weed a giant slope in their backyard...well it's ok to say that your offerings don't include that but recommend them to get a gardener on Angie's or something. Or if you are comfortable doing it that's fine too and charge accordingly even if it means upping your rate for a more arduous task! Bonus tip--put a tiny scoop of dryer scent beads (ie Downey Unstoppables) in vacuum canisters. They release a really nice fragrance anytime you vacuum. Just be sure the client isn't opposed to synthetic fragrance.
Synthetic fragrance is a health hazard. You should not look for ways to increase exposure for your customers or yourself. I like a clean house, not a perfumed house.
Yes Angela very wise what you teach us. I have clean for almost 30years and now I even can tell customers who want a professional cleaning service and no want to pay for it. they want to pay cheap labor it make me mad that I walk those rouds. but I'm no longer acept that. I know now that im very valuable because of my expirance and I have happy satisfied customers that I earn over the years😊
Thank you so much Angela 🙏 for your advice. I am starting house cleaning on my own is a job that I personally enjoy to do. But I feel overwhelmed at the moment of pricing my job. I feel so motivated every time that I watch your videos I want to do great service like you provide I value all of your advice you're my coach send from God to train me to move on into my business. Thank you and GOD bless you...
Wish I really knew this question. Because I do house cleaning. I started at 25 per hr. (Now I'm locked into a large 7room home at only 25 per hr) but, another home I charge 30, but I use all my cleaning supplies. I charge 35 per hr for commercial locations. (Usually is because of scale and using my own supplies)
Pricing has changed in the past few months due to inflation of all cleaning supplies, cleaning equipment, PPE, fuel and more. You'll have to raise your prices to stay in business.
LOVE THE video! Very inspiring. I've been doing a bunch of research on this topic. I currently run my own cleaning business which is VERY successful. I figured why not create a channel about why I work for myself and the extreme benefits that comes with it. I currently have 4 videos already! Thanks again for your channel and inspiring others like me!
New subbie!!! Thanks for sharing this video, this is the information I've been looking for, I come from a family of entrepreneurs and I wanted to start my own cleaning business, I was going through the hassle of what to charge my clients starting off, and this is by far the best information I've found so far, love the videos, thanks so much!!! 😁
Starting at $25/hr is good advice. Once you have signed up one customer at that rate, start bidding at $30/hr. If you do not get a customer in 5 bids, go back to $25. When you get a $30/hr customer to sign up, bid the next one five dollars higher. This is the fastest way to discover what the market will bear. Then, you start studying how to sell and close, and you discover that the market will bear a whole lot more!
Great video. Thanks for sharing. I am seeing that it was recorded in 2017, and now with staff shortage in every industry, what is the current rate instead of $25 per hour?
Since Covid, the going rate across the USA is $35 and averages $35 to $55 depending on where you live. The East and West coast cities charge more due to the higher costs of living. The reason for the price increase is PPE, cleaning supplies, Equipment and parts, fuel, vehicles, vehicle repairs - all of those costs have gone up since the start of the pandemic.
This is 7 yrs ago. Inflation is out of control. In this present day would it be wrong of me to start out charging $30/hr? Gas is $3.50/gal and I'm in a cheaper area of the country.
Yes, things have become more expensive. You will definitely need to figure out your expenses and how much to charge to cover them and still make a living wage!
Wow ,this some good advices I truly appreciate your content Im gonna start my journey into the cleaning house business; and this video did cleared some questions i had in mind Grasias muchas grasias
Hooray! Welcome to the wonderful world of House Cleaning. I'm so glad you found me here and hope you'll keep me posted on your journey. I'm here rooting for you. 😍
Hi Angela, Im located in Miami Florida, i have 33 years of experience in cleaning, i have clients for around 15-18 years and now i cant do the job because after s many years my body cant take t anymore, i always charged for work, but one of the reason i kept my clients, was having the same rates for long time. but still worked for me, now i have someone else doing the job for me, usually companies pay $10-12 for hour. So the prices im reading here are like a dream, people dont pay more than $20 for hour. for example, $80 for a place that take 4 hours work. but now i have to pay $15 /hour to my cleaning lady, i should charge more so my business can grow... i was rejected by people with money living in a very exclusive areas for want to charge them $120 for cleaning 2 bedrooms apt, deep cleaning of kitchen and 2 1/2 bathrooms, balconies, making beds, wash bedding and towels. huge inside and out windows cleaned, very detailed job that may take 5-6 hours i ended up losing clients, because this girl what takes me 2 hours she doest it in 3 or more. She is good, i tried over 20 people to replace me and no one was good enough. im about to give up the cleaning business is not reliable for me anymore, I will appreciate any advice.
I agree with you about customers not willing to pay more than a certain rate. I've been doing this for years like you (37). If I raised to 25 or 35 an hour, I would lose them all
Lela, Here is a link to a video on rate increases for house cleaners: ua-cam.com/video/VZovOJsNJZk/v-deo.html I hope this helps. Keep me posted on how you are doing.
I appreciate all of your advice. Its very good. I am a housekeeping supervisor in a facility setting. Honesty is the best policy. Do a good job and you will make good money.
Angela, This is Dennis from Singapore. You know what, you're Jesus to me. Your videos really give me good advice on how to run my newly small scale cleaning company. Thank you
Love this topic. Whatever you charge whether its $25 or $50 an hour, you will always get clients who can afford it. That's the reason they hire us to help with chores they can't do or their work schedule doesn't give them time to do it. Like the Law of Attraction, like attracts like. If I charge $50 an hour, I'll attract clients who can afford $50 per hour vice versa. Plus, if you hire someone who charges $35 an hour and doesn't do a great job vs someone who is experienced who charges more. You get what you pay for. Quantity over Quality. We always get jobs that was cleaned by another company and we gotta re-do it because it wasn't done correctly or efficiently. That's my 2cents...lol
Hey can you please help me I saw other comments and it seems u do janitorial how much should I charge by the hour and sq foot that would help me not get ripped off
This is right on point ! U advertise for the cheaper ppl that’s what u get . When u advertise for the higher end people then that’s what u get . But for staring out this video is perfect !!!
Absolutely right. Always do your best. There are clients who appreciate it and will pay you accordingly. When a friend was severely disabled by surgery, she hired a woman who only had one reference . They lived in a remote area and cleaning workers who would drive 20 miles were hard to find. So she offered very good money for the deep cleaning job and travel. The woman showed up with her boyfriend's seven year old son, who immediately went to the bedroom where my friend had locked up her pets for the day. He teased and poked until they were barking their brains out and trying to claw through the door. The cleaner didn't say a word to the kid. She filled up the kitchen sink, and proceeded to wash antique knick-knacks, including some fragile collectibles, without asking. She never got near the windows or the sole bathroom. The woman had been hired for four hours of deep cleaning, not milking the clock by bathing porcelain figurines into a coma. So, Instead of being paid for six hours and a bonus, she and the uncontrolled brat were sent home after one hour of unorganized playing. My friend was willing and able to pay for a deep clean and maintenance, but this unprofessional screwball messed herself out of a generous client.
Idk, I would have to say quality over quantity in my opinion always. I don't care if you clean for more time(quantity) vs. If you clean for cleanliness(Quality). I would much rather pay someone for a job well done then paying them for goofing off and taking their time and half assing the job
Also I’m in Wisconsin and cleaning maids said $130 for light cleaning that takes 1.5 hours….the first cleaning will be a deep cleaning and they charge $80 per worker an hour…yeah $80 an hour per person…sooo I hear $25 an hour and then they say that…just to big of a gap…why is the going rate now in 2022
$25 per hour is pricing before the pandemic. Since then the cost of everything has gone up. Cleaning supplies, cleaning equipment, insurance, labor costs, the cost of fuel, even the scheduling software and tools has gone up. As well as all of the items and tools to run a business. You will expect on the cheaper end to pay (in America between $35-$55 per hour for house cleaning per hour per person.)
Great question. Since COVID, prices on cleaning supplies are through the roof, prices on Personal Protective Equipment have gone up, the types of services offered have changed. Average house cleaning now includes sanitizing high touch areas. On average from the people in our network and the people I've spoken to it's between $35 - $55 per hour.
Hi Angela. Hi thank you for all those videos. I have a client and when I tell her my rate for the cleaning services I did tell her I charge by the job. Well last week she said my friend have a house cleaning lady and she charge her only 20 dollars by hour and I’m paying you 100 dollars for two hours! She wasn’t mean or anything she is vary nice lady but what do you supposed to answer when that happens. She counted now two hours because I work fast and I know the house already but in the beginning always takes me around 3-4 hours.
Probably too late to give you an answer now, but I'd ask your client how long her friend's houseclearner takes to clean her house. (AND, how big it is). If it's taking her friend's house cleaner twice as much time to clean, then it just means that your friend has this cleaner TWICE AS LONG in her home.
We started ours I do have experience cleaning my clients as a home care taker I also did more then I should as a home care taker. And always clean other friends house .. but my question is how about now with everything going up ?
Good question. With everything going up, you have to ask yourself if what you're doing is earming you more money or not? Is it cost effective? Are you getting more customers/referrals?
What about scrubbing tubs and stoves ? Those go into the normal cleaning ? Or does that get added separate ? Idk ..do you just clean for two hours and do Wht you can do and be done…say the agreement is two hours they want
Ask the cleaners for a checklist that is done at each cleaning. That way you both know what the expectations are and what is included in the cost of the clean. When you buy something from a store you get an itemized receipt - this is no different.
@@AskAngelaBrown i have been cleaning for over 20 years on and off. 3 years solid now. I specialize in DEEP cleaning. (It satisfies my OCD) So no job takes me 4 hours. Never.. Sometime i need a second day to complete. If i charged by hour i would never get the job. I do feel i low ball myself all the time but i dont want to lose the bid.
Thank you for making a video about this. Currently, I am cleaning one person's house and would like to take on more but I had no idea of a reasonable range for pricing. Also, what are your thoughts about supplies? Do you use their cleaning supplies or bring your own? What are the advantages/disadvantages?
The ones that I clean for love me to clean but I wouldn't like to get more clients. And alot of the ones I clean for are older people on. Fixed income . I would like to make more money and get more clients . Please tell me more 😀
I have my company with activity in different sectors, including Pest Control & IPM and I'm thinking to start with the cleaning activity too. I think it's better to offer a price for the work, instead of the price per hour; that's because it is a service composed by cost elements, such as: time + product/s used + amortization of equipments + profit. As an expert on this field of activity your opinion would be very helpful and precious to me, since I'm looking forward in educating the staff and also my costumers about our way to operate. Thank you in advance for your time and opinion.
There is a learning curve when entering the cleaning field. But since you are an established business already - tag the cleaning on to the current systems you have and keep the formula as similar as possible. The worst thing is to have a separate set of rules, pricing and products for the cleaning business that is just a whole lot more work to try and keep up with.
@@AskAngelaBrown thank you so much for your kind advice. I have already a system with some formulas to calculate the price of pest control services. I tried with the price 4 the time of services and it gave me exactly the price of service you described in your video. I appreciate your kind advice and orientation. I hope in succeeding with my new activity. I'll let you know 😉😄 Thanx again
Angela! You are awesome! Thank you for taking the time to showcase your amazing expertise and knowledge. I am empowered so much by your videos, even though I am focusing on commercial kitchens. Have you done any of that type of focus and can you recommend any start up tips for getting those first clients?
So starting rate is $25 for anywhere in the U.S? I clean an office that takes about 3 hours. She said she would pay $14 hour but always gives me $50. She wants me to clean her and her dad's house next week but I'm not sure how much to charge. She had cleaners but let them go last week. She said it took them 3.5 hours to clean it. Her widow dad hasn't had anyone clean and is a big antique collector so has tons of things to dust and clean. We did a walk through but didn't discuss payment. She loves my work and I'm confident they'll be satisfied with my work. Debating to charge by the hour or job. I would appreciate anyone's advise.
$25 is a starting price for residential cleaning. Commercial (office) cleaning has different cleaning equipment and has a different scope of work than residential. You didn't mention where you live but the East and West coast will charge more than this due to cost of living. Collections are not part of maintenance cleaning and need to be billed separately. Also, make sure you are insured before attempting to clean any collections. Individual items can be in the thousands. I'm curious if you did a walkthrough and didn't discuss price, when does that conversation happen for you?
I never charge by the hour. Definitely by the job. And once you get used to cleaning the same house weekly or biweekly, you get it done quicker and get paid more than you would charging by the hour.
I've just increased my price per job cleaning for a long term customer. She is now asking me to go by an hourly rate instead of per job and does not want to increase my wages. Not sure what to do. Please can you suggest? Thank you
hi I work for a company for a very long time I have beeen consider a professional I know How to do estimates so if I charge $25 an hour does that includes my travel time / gasoline. cleaning tools and materials plus insurance and being bonded?
Hi Angela just joined your channel. Love the way you clean. May I ask is cleaning your main topic or do you have any other house hold ideas. I desperately need advice for other house hold items. Many thanks Angela
I have been binge watching u for a moment now. Thank you for all the informative videos. My question is: if we are 2 cleaners, should we charge $25 per cleaner, so $50/hour or $25/hour for each. Thank u in advance. We are new, and trying to get established. We o both have experiences for
Hi Bah Fati, you are referencing an old pre-pandemic video. The prices on cleaning supplies, personal protective equipment, insurance, fuel and labor have skyrocketed since then. And I want to make sure you are charging wages similar to your area. If you are in the USA, you now charge $50 per hour per person. 2 people for 1 hours = $100.
Since covid the rates across the country have gone up to $35 per hour because cleaning chemicals, PPE, Fuel, labor costs have all gone up. And as far as working for 8 hours, it's like any job, you build up strength physically. And you create systems that maximize productivity.
@@AskAngelaBrown how do I ask for a raise? I just asked for a raise new years. I have been doing this 3 years. Turned down several people asking because I have too many...
Hello Angela i wanted to know besides doing how cleaning and charging $25 by hour , how much should i charge to also do comercial cleaning and to do comercial cleaning service is it a different license and different cleaning chemicals correct
When it comes to charging for commercial cleaning services, there are a few factors to consider. Firstly, it's important to research and understand the market rates for commercial cleaning in your area. This will give you a general idea of the pricing range. Additionally, commercial cleaning often involves more extensive tasks and larger spaces compared to residential cleaning, so it may warrant a higher rate. As for licensing and cleaning chemicals, requirements can vary depending on your location and the specific regulations in your area. It's crucial to check with your local authorities or licensing agencies to determine if there are any specific licenses or permits needed for providing commercial cleaning services. Regarding cleaning chemicals, commercial cleaning may involve different types of products that are designed for larger spaces and specific cleaning requirements. It's essential to use the appropriate chemicals that are safe, effective, and compliant with any relevant regulations. Doing thorough research, understanding market rates, and ensuring compliance with local regulations will help you determine an appropriate rate for commercial cleaning services. Good luck with your business endeavors!
I’ve been cleaning for a while, but I’m still not super comfortable with flat rate. When I’ve done this it nearly guarantees, especially with everyone staying home these days, that I will be their very cheaply paid therapist / housekeeper So much so, I moved one of my flat rate clients to a day she’s not home, because she thought I’d rather hang out and discuss her creep BF for 40 minutes before I got to actually work. BTW, no… I didn’t! Maybe Im a pushover? bc this personal chit chat / time wasting from my cleaning clients seems to be a common denominator with my flat rates… AND , upon seeing a video about clients doing this, it’s suggested to not truly engage back… if I act chilly and don’t engage much /if any, which actually kinda works,/ I’ve then ALSO noticed shortly after, the clients ( almost always) seem passive aggressive and aggressive towards me. Cuz, now Im not their friend or whatever they think Im supposed to be. It’s nearly always worked out this way. I’ve seriously thought about getting a tee shirt that says “ Therapy will be billed at a rate of $150.00 for 45 minutes “
Hey Angie, when you say the going rate is between 25 and $35 an hour is that for one cleaner? If a client request or is given two cleaners does that mean I should double the 25 to $35 an hour rate? What I've been doing is charging $55 an hour for clients who just simply cannot seem to stomach my initial clean rate. We give them three hours at $55 for two cleaners and although I love knowing exactly when I'm going to leave I always feel cheated when we're done because we always start with the hardest projects in the house like deep cleaning appliances bathrooms and inside kitchen cabinets. ( maybe I should be asking this on your FB house cleaner platform🤔)
Just starting out charging $25/HR.. What are good selling points to tell the client why you charge by the hour to make them feel at ease rather than by the job
As a new house cleaner, you are eager to prove that you are an excellent cleaner and your schedule is open so they get first choice of days/times. 😊 Good luck and keep me posted on how it goes.
Do you own a cleaning business? Then you need to learn how much to charge for house cleaning so you don't leave money on the table and get outbid by your competitors. Check out this playlist of similar videos we made on price, pricing & bidding. More expert info.
ua-cam.com/play/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz.html
We have been operating for 8 years now and enjoy your videos. You give great advice! We price by the job as we find it keeps everything straightforward. It ensures that we understand what the customer has requested, the customer understands what they have requested and we can make sure that expectations on both sides are managed. We have a gained a good reputation working this way and it also helps us keep our employees happy as they have clear guidance. Everyone works at a different pace and even a hot day can slow you down a bit. We focus on getting the job completed to a high standard, not watching the clock. When you go to get your haircut you don't pay by the hour, the emphasis is on being happy with the outcome, not the time taken.
Great points! Thanks for sharing.
I clean an office once a week and the owner pays me $50 for about 3 hour of work. She wants me to clean her and her dad's house. We did a walk through but didn't discuss payment. I'm not sure if I should charge by the hour or for the job. I also heard you should charge by the job because if you get good at it and fast, you won't make as much or some owners think you're taking your time to make more money.
She wants 1 bedroom, kitchen living room, bathroom with tub and shower upstairs, and finished basement set up for her handicapped son. It's an open room in the basement with a bed, cabinet with Nick nacks,, bathroom with big shower, fridge, seperate laundry with litter box for 4 cats so lots of cat hair. She had 2 girls that cleaned a week ago and said it took them about 31/2 hours. They didn't do a good job. I saw tons of cat hairs all over and between the steps.
Her dad wants 1 bedroom, 1 full and 1 half bathroom, living room with an addition added on, dining room, kitchen done. He collects tons of stuff so lots to dust and clean. He's a widow so not very clean. I have to bring up payment but not sure what to charge. She loves the work I do at her office. Any advice would be appreciated.
I haven't started yet so I'm a bit curious how it turned out, noticed this was from a year ago. As a newbie I was thinking maybe by the hour the first time since there was a lot left by the previous cleaners and once you've set a standard and have the initial cleaning done, charge by the job? I'd love to hear what you decided!
can you please tell me your system for bidding? I am just getting started
@@korab.23 I was thinking the exact same thing. Did you do this strategy and if you did, how did it turn out?
I've had my cleaning business for 16 years now and the very first thing I learned from my very well off mentor was to ALWAYS charge by the job a flat rate! I have never and will never work by the hour! You make the most money by the job...unless you have no clue what you are doing and take 6 hours to clean but I have found over the years almost every house takes 3 hours to do..I try to get $100 a house which comes out to about $35 an hour..now some homes take 2 hours... That's the benefit of not being hourly..You would not want a client to know you charged $100 for only 2 hours work but again, They have to realize you are not their employee..they are not paying your taxes or benefits..they do not get to dictate how much you make per hour!! You are like a plumber or other home service contractor providing a service! Look at what a plumber charges..$100 for 15 minutes to unclog a drain.. You are providing the service of cleaning a home..You are paid to perform certain tasks and clean certain areas...Once that is done you are free to leave whether it took 1 hour or 5 hours...This has worked quite well for me and enabled me to usually ear $1,000 or so a week alone...doing 2-3 homes monday thru Friday..NO WEEKENDS..BTW..the clients that ask for weekend cleaning are the ones that will give you the hardest time and micro manage you...I won't clean a home full of people..if they are home I will empty my bleach spray in the shower so the strong smell drives them out!!! Sounds bad I know but look at it like this..How would you like it if I came to your work and stood on your desk while you were working???
I read your comment I always want to work fast,I just can't what is your magic to clean and entire house in 3 hours? take me 7 hours just maintenance
I've decided to do the same thing. Im just starting out and hiring workers. I cant figure out if they are supposed to be contractors or employees when it comes to taxes??
Thank you so much for this. My sister and I are starting a cleaning service and couldn’t decide on hourly or per job.
Chris Reed Happy new year!!! Would you please share with me your way to clean fast? I do clean a house every two weeks 4.000 sq ft only vacuum it takes me about 3 hours so total is 8 or sometimes 9 hours I get pay $ 130 no matter if I work 8 or 9 hours please please give me some ideas thanks have a good day
@@chynaxwilson Hey were you able to figure this out? Im in the same situation now, I want to hire as contractors to save on payroll and taxes but when it comes to liability and insurance Im not sure how it will work out? Thanks
I did exactly this and it worked perfectly! I now have grown my business exponentially and charge $40/hr! People are loving my service and are happy to pay :) I never realized how rewarding this job and business can actually be. Glad i took the leap! Thanks Angela, you videos are always so helpful and informative!!
Megan, WooHoo! I am so happy for you. Keep me posted on how your business is going. 👍
Do you mostly clean newer homes from wealthy people
@@jcastro91235 some are well off, others are high to medium income. I service all types of clients. One thing I've learned is to never lower my prices but always deliver above average service and genuine care for my clients.
@@MKYAholisticwellness that’s awesome I have been charging 25-35 an hour some are old clients but I do want to go up to 40 only because everything is so expensive and because I feel I am worth it it.
@@jcastro91235 for my existing clients, I give them a month or 2 notice before raising my rate. And I usually only raise it by $10. So if they were paying 25, I would raise it to 35. Or if the whole clean was $90, the new rate would be $100. All new clients are $40/hr with a 3 hr min. Most people seem very comfortable with that rate. I was nervous to raise my prices but I havent had a single person balk at my rates. :) good luck to you and your business!!
I have been cleaning for about 5 years and I love angela. I must say that she is right about everything. She is suggesting an hourly rate to those who are NEW to this business. $25 per hour per cleaner.
Thank you so much for your feedback and thanks for watching. 🙂
Angela is the best ! She is so helpful .
She said 25 a hour, but didn't clarify if thats per cleaner or for everyone
@@TaraElaine1982 $25/hr per house, per cleaning.
Men this lady said all the truth about this business , is hard to start but she is completely right , I start this business with my mother like a year ago and is a hard work and you find all kinds of people nice and bad but all my customers love my job that make you feel good now .
Soon I will love to contact you and I will love to share some tips on how I do my job, to be honest you may not have millions of views in your videos but your videos are the most close to the reality the we leave day after day in the bay area, I seen some videos where people supposed to training people to do this business but they are inside in the showers with shoes on , that's not right people is paying for a cleaning not for you to get there houses dirty but it is what it is, in what part of the country do you have your business ?
@Ruby Celia I'll do flat rate also check my Instagram page I'll help you if you have any questions
elizabeth_cleaning_service thank you
jose sorto interested in this business my big sister and I we have some janitorial experience and we loved cleaning
Thanks for this video. I had a costumer asking my hourly rate for cleaning...I charge $30 Canadian dollars per hour. So she answers (by text message) that she has a person that goes for $25 cad... I felt annoyed as I don't understand why some people want to put a price to my job. And actually 30 cad is pretty ok! It not fair for me of course to lower the price because it's a heavy work and it requires many skills, is not fair for my other clients either as they pay what I charge and many times they tip me.
Maybe you should ask them if theyre satisfied with that person who charges 25 ;)
Keep your standard prices, never change them, work responsibly and offer high quality of your services. The customer will appreciate, trust me.
Here is a link to a playlist of videos about pricing: ua-cam.com/play/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz.html
Hi Angela. I have really enjoyed your videos. They are all informative. I’ve been in housecleaning 27 1/2 yrs Feb being my 28 yr Ann. Self employed, one employee(me😁). At the beginning I charged by the hr, took 4 hrs as I got “my system” down packed, I started charging by job now takes 2-3 hrs. If you do a good job your name will get out there and you will get your jobs word of mouth. I’ve never had to pass out cards(saves money) or had to advertise. This is also good because this keeps you with people you know you can trust. I do all the basic cleaning, I could name them but will take too long. Lol. I just wanted to mention. I don’t do windows, as you have mentioned there is professionals out there to do this. And because these will take the 3 hrs at a home I don’t do ovens, inside refrigerators, carpet cleaning or stripping floors. The homeowners take care of these and honestly they don’t mind. I’m sorry I’ve written alot🤦♀️🤣. I really wanted to mention and maybe you can do a video on this. It’s very important to claim your business on taxes too. You are hurting yourself if you don’t. I know a few doing this job that doesn’t claim and they make more then I do. Thank-you for all your input. I just watched your video on caddy’s, I’m going shopping for a new one I like that you mentioned. Happy cleaning!
This is my dilemma now. If I should charge by the hour or job. I clean an office and she pays me$50 for about 3 hours of work. She wants me to clean her and her dad's house. We did the walk through but didn't discuss pricing. Not sure to do hourly or by the job. I'd love your input.
I'm thinking about starting a cleaning business...tell me the things that I need to do as far as cleaning goes.
@@cynthiaharris8453 Hi Cynthia, I just go in a house and clean as if they are expecting royalty. The same thing you probably do at your own home when you are expecting important family. Good Luck!
Your comment was helpful. Thank you
Hi Angela!
I was hired (first time house keeper) I went in head first with absolutely no experience and the bosses own a company and I was hired through the company at $15.00 an hour and I am required to work two days / 10 hours a day I have been there for almost 3 yrs 2018 and I get a dollar a year raise when he this year will be at $18.00 an hour- because I am part time I get no benefits from them, it’s family owned and other housekeepers are paid via the company work full time with benefits. I choose to work only the two days. We live in Houston Texas, it’s interesting to know the going rates!!! I am also a babysitter, pet sitter, bather, feed 5 cats all for same pay!!!! Thank you for enlighten me
You deserve more money
This is excellent advice. It describes my progression of experience and years from start up until now -8 years in. I had to wing it. I only wish I'd seen these videos starting out. Lowballing to get a leg in is exactly how I started out.
Amy, Thanks so much for taking the time to leave a comment. Congratulations on being in the cleaning business for 8 years and I wish you all the best for the future. 😊
thank you, I just started on my own and I did what you said I started low pricing to my first houses and word of mouth got me more!! but the first clients will be always lower in price than the new ones in the months to come!! Thank you that was great info. that i needed😊
Mary, Congratulations on starting your cleaning business. Wishing you the best! 😊
I'm thinking about starting my own cleaning business. I had know idea what to charge clients. I thought going to my next door Neighbors ,and give her a free cleaning session would be a great way to start. Foolish me! I'm glad I found this video before advertising my labor for free. Thank you Angela for your knowledge and willingness to share.
Freebie seekers are just that
Hi Angela here in the Bay Area house cleaning is we’ll payed, I charge 50 per hour when customers want per hour but most of my customers I charge per the job and I have a big list of happy customers, I’ve been doing house cleaning for 17 years and I will retire in 4 more years with a retirement plan that I planed since the beginning, since I don’t work for a company I have to have a resource for my future, thank you for all your advice on all your great videos, We speak the same language as house cleaners, love you!!!!
Angela Brown yessss!!! Print it😃
I appreciate you watching my videos and leaving such a nice comment. 👍
We have been operating for 8 years now and enjoy watching your videos. You make so much sense!
This is great information. Thank you for sharing. I have raised my prices from $30 to $50. It's not easy finding products and ppe now. I also deep clean everything, everytime.
You're welcome! I'm glad it was helpful. Good for you on raising your prices. Sending you well wishes and positive during this transition. Thanks for watching. 😊
Thanks, you have taken so much stress off of me. I have experience but new to starting my own business.
I stumbled across this because I was asked to help someone prepare for a home sale and move. Lots of cleaning, some packing and helping move things to storage. I LOVED the work. It's so fulfilling and satisfying. I'm going thru a divorce after being a stay at home mom for a decade so I have zero official work history tho I've been busy. This seems like a great way to jump in to keep from going into panic mode and make very reasonable money.
I’m so glad you found a job you love and find fulfilling. Keep me posted on how things go : )
New subscriber here! Loving your information. I am leaving my corporate job and relocating for better quality of life. I plan to start a cleaning business, as I am naturally Type A and very much a "clean freak." Your videos are very helpful! I feel like I will be able to take this on with confidence! Thank you so much Angela!
Thank you for your kind comments and for subscribing to my UA-cam show. I appreciate it! You’ll have to update me on how things are going with your cleaning business. 🤗
Thank you so much Angela for the info.. i have been cleaning for a very long time, but just barely got my business license, and i have a few walkthroughs scheduled, i was so worried about the pricing side of what to charge.. but $25 is doable. Thank you! I don't want to over charge or undercharge at the same time. Thanks again for all the good tips and the valuable info that you put out on your channel:)
Oh dear, we need to have a quick sidebar. $25 per hour is pre-pandemic. The going rate anywhere in the USA now starts out at $50 per hour with the cost of inflation, supplies, insurance, labor, PPE, Fuel, equipment, etc. $50 per hour per person is your new starting (introductory rates). 👍
I agree here with this thought process. I also find my flat rates take advantage of the situation. Add on’s, rooms not tidied up first etc.
Whereas my hourly clients, not so much.
I appreciate you watching! 🙂
Thank you so much for this video!! Glad to know I made the right decision by charging by the hour. I’ve be cleaning for 3 1/2 years and still have no idea how people charge by the job. I’m still on the low end of what I charge, but I feel like I could easily charge a little more if I need to.
You are so welcome! When the time feels right you will charge the extra and it will be well deserved. Thank you for watching and for taking the time to comment.
great channel, I am just starting a house cleaning service in Milan, thank you very much for the advice. Priceless
I am in Australia and am trained in age care but I love cleaning and organising, it's my thrill in life, I turned 40 this year and decided to finally set up the business I really want to do. have been thinking about designing housekeeping packages from basic to whatever a Luxe package would be called. I will be offering cleaning plus dishes and laundry,ironing, bed linen and Cooking, meal prep and fridge and freezer organisation. I have ordered your book today to read before I start planning.
That is awesome! You got this! Thank you for ordering my book. Wishing you the best and lots of success.😊👍
I know this video is older but I thought I would offer my own advice when it comes to pricing. I don't recommend hourly at all. The reason for this is simple, the customer will be on top of you the entire time and a lot of times it does not allow for a proper cleaning due to the time constraint. We have been in bussiness for a few years and price by ranges of square footage, which works pretty well overall. It does have downsides such as having to check to ensure the proper square footage is reported by the customer, but it is a trade off worth taking in my opinion. Know your expenses and break even point and then charge at least 2 times that amount to make a profit. Most importantly, collect data on how long it is taking you or your employee to clean each home so you can hone in your pricing.
Hi Nick, You are correct. Long term the best pricing is done by the job. That said, for cleaners new to the business I still recommend charging by the hour due to the new cleaner having no structure, no systems, and not knowing their own skill level. Being paid by the hour triggers a series of steps that will naturally drop into place a "to do" list that will either force them to become a business owner or force them out of the business. Being paid by the hour is the quickest way we have to find out what a cleaner is made of, and they get paid for the education in the process. Being paid by the hour is an introductory price and is not a long-term pricing structure.
@@AskAngelaBrown I do not agree. It is not the customer’s responsibility to pay for an inexperienced cleaner to learn on the job. In my opinion, there should be a flat fee. Perhaps more for the initial cleaning if the house has build-up, then a lower rate for regular cleaning.
I also like to thank you for the real fantastic information you shared.
Thank you for spending a few minutes of your day here with me. :-)
Thank you so much I've been reading up on how to charge and none of it made sense until now this is exactly what I was looking for!
You are very welcome! Glad that the video was helpful. Thanks for watching. 😊
Best cleaning business advice ever. Thanks
I feel you have to ask yourself how you clean to determine how to charge. I clean well but quickly so charging by the hour would be undervaluing myself. Do you have to bring your own supplies or you do use the supplies at each customer's house? How long does it take you to drive or travel there and home? Take these into consideration in your pricing. One you get to the clients house and you go over what is required it is ok to adjust the pricing if the workload is more that what was initially conveyed. Most importantly require payment upon completing a job. You'll always get those "oops I left my checkbook," or "I forgot to withdrawal cash," but there are pay apps and if you do a job, you need to get paid. Make it a point to collect payment at the start of the job for regulars when you're there for a set time on set days.
For regulars I also often offer, as an extra service, purchasing and restocking any new or existing cleaning convenience
Your time isn'y free. So something like putting away all those supplies you just bought? That counts when the clock starts ticking not before or after it stops. Clients often try to slip in an extra, "Oh could you do this real quick?" or as you're wrapping up, "oh could you help me move this real quick?" It's no problem to accommodate extra requests but be firm that the clock continues ticking or if you're only there for a set amount of time, say 4 hours, when the 4 hours are up they're up. So if they asked you to add a load of laundry that day and it's still in the dryer by the time you've completed all your regular cleaning work, well sorry? You can always say you apologize but it was an extra request and you have an appt or another client to get to or whatever. Don't shortchange yourself!
Also, if you don't feel comfortable doing something, speak up! If you went to clean a house and find out when you get there they want you to weed a giant slope in their backyard...well it's ok to say that your offerings don't include that but recommend them to get a gardener on Angie's or something. Or if you are comfortable doing it that's fine too and charge accordingly even if it means upping your rate for a more arduous task!
Bonus tip--put a tiny scoop of dryer scent beads (ie Downey Unstoppables) in vacuum canisters. They release a really nice fragrance anytime you vacuum. Just be sure the client isn't opposed to synthetic fragrance.
Great questions nd tips! Thank you for sharing them with us!!
Synthetic fragrance is a health hazard. You should not look for ways to increase exposure for your customers or yourself. I like a clean house, not a perfumed house.
I just opened my cleaning business so this information is a great one thank u
That's wonderful! I'm glad it was helpful. Wishing you the best in your new journey. 🙂🙌
Yes Angela very wise what you teach us. I have clean for almost 30years and now I even can tell customers who want a professional cleaning service and no want to pay for it. they want to pay cheap labor it make me mad that I walk those rouds. but I'm no longer acept that. I know now that im very valuable because of my expirance and I have happy satisfied customers that I earn over the years😊
Thank you for taking the time to send me this comment. ❤️
Thank you so much Angela 🙏 for your advice. I am starting house cleaning on my own is a job that I personally enjoy to do. But I feel overwhelmed at the moment of pricing my job.
I feel so motivated every time that I watch your videos I want to do great service like you provide I value all of your advice you're my coach send from God to train me to move on into my business.
Thank you and GOD bless you...
You are so welcome! And thank yo so much for your kind words, I appreciate it! Wishing the best and lots of success!!
thanks Angela, this is great advice
You’re welcome and thank you for watching the show! 😊
Thanks for the advice, have been searching for the past few weeks on pricing to start with. Am grateful!
Wish I really knew this question. Because I do house cleaning. I started at 25 per hr. (Now I'm locked into a large 7room home at only 25 per hr) but, another home I charge 30, but I use all my cleaning supplies. I charge 35 per hr for commercial locations. (Usually is because of scale and using my own supplies)
Pricing has changed in the past few months due to inflation of all cleaning supplies, cleaning equipment, PPE, fuel and more. You'll have to raise your prices to stay in business.
Thanks Angela from Australia. Your videos have been very helpful!
LOVE THE video! Very inspiring. I've been doing a bunch of research on this topic. I currently run my own cleaning business which is VERY successful. I figured why not create a channel about why I work for myself and the extreme benefits that comes with it. I currently have 4 videos already! Thanks again for your channel and inspiring others like me!
New subbie!!! Thanks for sharing this video, this is the information I've been looking for, I come from a family of entrepreneurs and I wanted to start my own cleaning business, I was going through the hassle of what to charge my clients starting off, and this is by far the best information I've found so far, love the videos, thanks so much!!! 😁
Thank you so much, yes it is... I'm so excited!!!
YOU my lady are a GOD SEND to all of us in this business, thank you so much for sharing all your knowledge 💪😊💕✌️
Wow, thank you so much for taking the time to write this comment, I appreciate it! 🤗
Your videos are gold. 💰
What a lovely thing to say. Thanks so much for watching. You just made my day. :-)
Starting at $25/hr is good advice. Once you have signed up one customer at that rate, start bidding at $30/hr. If you do not get a customer in 5 bids, go back to $25. When you get a $30/hr customer to sign up, bid the next one five dollars higher. This is the fastest way to discover what the market will bear.
Then, you start studying how to sell and close, and you discover that the market will bear a whole lot more!
Thanks again for sharing your insights.
Youre talking really smart things :) thanks for sharing all this!!
Thanks so much for your kind words and for spending a few minutes of your day with me. :-)
Want to like this video a thousand time. Excellent!
I wish you could, LOL! Thanks so much for the support. 💛
Great video. Thanks for sharing.
I am seeing that it was recorded in 2017, and now with staff shortage in every industry, what is the current rate instead of $25 per hour?
Since Covid, the going rate across the USA is $35 and averages $35 to $55 depending on where you live. The East and West coast cities charge more due to the higher costs of living. The reason for the price increase is PPE, cleaning supplies, Equipment and parts, fuel, vehicles, vehicle repairs - all of those costs have gone up since the start of the pandemic.
@@AskAngelaBrown thanks a lot for your response.
Thank you for keeping it real.
This video help me at lot !!!
Please keep doing more videos Angela !!! Have a very blessed day!!!
Thank you! You too! And Thank you for your kind words. :-)
Lord have mercy! You are a God sent angel! I love these videos 🙌🏾💕
Me too
Thank you for the wonderful tips
You're welcome! And thank you for watching the video. 🙂
This is 7 yrs ago. Inflation is out of control. In this present day would it be wrong of me to start out charging $30/hr? Gas is $3.50/gal and I'm in a cheaper area of the country.
Yes, things have become more expensive. You will definitely need to figure out your expenses and how much to charge to cover them and still make a living wage!
Wow ,this some good advices
I truly appreciate your content
Im gonna start my journey into the cleaning house business; and this video did cleared some questions i had in mind
Grasias muchas grasias
Hooray! Welcome to the wonderful world of House Cleaning. I'm so glad you found me here and hope you'll keep me posted on your journey. I'm here rooting for you. 😍
Hi Angela, Im located in Miami Florida, i have 33 years of experience in cleaning, i have clients for around 15-18 years and now i cant do the job because after s many years my body cant take t anymore, i always charged for work, but one of the reason i kept my clients, was having the same rates for long time.
but still worked for me, now i have someone else doing the job for me, usually companies pay $10-12 for hour.
So the prices im reading here are like a dream, people dont pay more than $20 for hour.
for example, $80 for a place that take 4 hours work. but now i have to pay $15 /hour to my cleaning lady, i should charge more so my business can grow... i was rejected by people with money living in a very exclusive areas for want to charge them $120 for cleaning 2 bedrooms apt, deep cleaning of kitchen and 2 1/2 bathrooms, balconies, making beds, wash bedding and towels. huge inside and out windows cleaned, very detailed job that may take 5-6 hours
i ended up losing clients, because this girl what takes me 2 hours she doest it in 3 or more. She is good, i tried over 20 people to replace me and no one was good enough.
im about to give up the cleaning business is not reliable for me anymore, I will appreciate any advice.
I agree with you about customers not willing to pay more than a certain rate. I've been doing this for years like you (37). If I raised to 25 or 35 an hour, I would lose them all
Lela, Here is a link to a video on rate increases for house cleaners: ua-cam.com/video/VZovOJsNJZk/v-deo.html
I hope this helps. Keep me posted on how you are doing.
I appreciate all of your advice. Its very good. I am a housekeeping supervisor in a facility setting. Honesty is the best policy. Do a good job and you will make good money.
I cleaned now for a place for 3years . And done extant for the family. I charge $20hr should I ask for a raise haha
YES
Angela, This is Dennis from Singapore. You know what, you're Jesus to me. Your videos really give me good advice on how to run my newly small scale cleaning company. Thank you
Love this topic. Whatever you charge whether its $25 or $50 an hour, you will always get clients who can afford it. That's the reason they hire us to help with chores they can't do or their work schedule doesn't give them time to do it. Like the Law of Attraction, like attracts like. If I charge $50 an hour, I'll attract clients who can afford $50 per hour vice versa. Plus, if you hire someone who charges $35 an hour and doesn't do a great job vs someone who is experienced who charges more. You get what you pay for. Quantity over Quality. We always get jobs that was cleaned by another company and we gotta re-do it because it wasn't done correctly or efficiently. That's my 2cents...lol
Thank you so much for sharing your thoughts on this topic! ❤️
Hey can you please help me I saw other comments and it seems u do janitorial how much should I charge by the hour and sq foot that would help me not get ripped off
This is right on point ! U advertise for the cheaper ppl that’s what u get . When u advertise for the higher end people then that’s what u get . But for staring out this video is perfect !!!
Absolutely right. Always do your best. There are clients who appreciate it and will pay you accordingly.
When a friend was severely disabled by surgery, she hired a woman who only had one reference . They lived in a remote area and cleaning workers who would drive 20 miles were hard to find. So she offered very good money for the deep cleaning job and travel.
The woman showed up with her boyfriend's seven year old son, who immediately went to the bedroom where my friend had locked up her pets for the day. He teased and poked until they were barking their brains out and trying to claw through the door.
The cleaner didn't say a word to the kid. She filled up the kitchen sink, and proceeded to wash antique knick-knacks, including some fragile collectibles, without asking. She never got near the windows or the sole bathroom.
The woman had been hired for four hours of deep cleaning, not milking the clock by bathing porcelain figurines into a coma. So, Instead of being paid for six hours and a bonus, she and the uncontrolled brat were sent home after one hour of unorganized playing.
My friend was willing and able to pay for a deep clean and maintenance, but this unprofessional screwball messed herself out of a generous client.
Idk, I would have to say quality over quantity in my opinion always. I don't care if you clean for more time(quantity) vs. If you clean for cleanliness(Quality). I would much rather pay someone for a job well done then paying them for goofing off and taking their time and half assing the job
Your video presentations are really very good! Thank You
I appreciate your kind comment on my videos. ❤️
@@AskAngelaBrown You are most welcome! They were a wonderful part of my continuing education!
Thank you for the info! i had no idea where to start and now i have an idea!
Hi Angela, thanks for your videos and advice. I used to clean years ago and am starting again now that my kids are older.
Good luck with getting back into the business! Keep me posted on how it’s going : )
Thank you so much Angela. I found this very useful. I appreciate!
Thank you so much for watching my video!
We really appreciate your Work.
Also I’m in Wisconsin and cleaning maids said $130 for light cleaning that takes 1.5 hours….the first cleaning will be a deep cleaning and they charge $80 per worker an hour…yeah $80 an hour per person…sooo I hear $25 an hour and then they say that…just to big of a gap…why is the going rate now in 2022
$25 per hour is pricing before the pandemic. Since then the cost of everything has gone up. Cleaning supplies, cleaning equipment, insurance, labor costs, the cost of fuel, even the scheduling software and tools has gone up. As well as all of the items and tools to run a business. You will expect on the cheaper end to pay (in America between $35-$55 per hour for house cleaning per hour per person.)
Absolutely!! What is the average in 2021?
Great question. Since COVID, prices on cleaning supplies are through the roof, prices on Personal Protective Equipment have gone up, the types of services offered have changed. Average house cleaning now includes sanitizing high touch areas. On average from the people in our network and the people I've spoken to it's between $35 - $55 per hour.
Hi Angela. Hi thank you for all those videos.
I have a client and when I tell her my rate for the cleaning services I did tell her I charge by the job. Well last week she said my friend have a house cleaning lady and she charge her only 20 dollars by hour and I’m paying you 100 dollars for two hours!
She wasn’t mean or anything she is vary nice lady but what do you supposed to answer when that happens. She counted now two hours because I work fast and I know the house already but in the beginning always takes me around 3-4 hours.
Maria sosa not everybody clean the same way but some customer will drop you fast for a cheaper price
Probably too late to give you an answer now, but I'd ask your client how long her friend's houseclearner takes to clean her house. (AND, how big it is). If it's taking her friend's house cleaner twice as much time to clean, then it just means that your friend has this cleaner TWICE AS LONG in her home.
This is the dilemma I'm in now. I have to start cleaning 2 homes next week but we didn't discuss pricing yet and not sure to do hourly or by the job.
I understand your dilemma. I suggest you watch this playlist for tips on pricing: ua-cam.com/play/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz.html
Your video is so helpful. I truly appreciate it. Thank you.
Thank you so much for watching my video. 🤗
We started ours I do have experience cleaning my clients as a home care taker I also did more then I should as a home care taker. And always clean other friends house .. but my question is how about now with everything going up ?
Good question. With everything going up, you have to ask yourself if what you're doing is earming you more money or not? Is it cost effective? Are you getting more customers/referrals?
What about scrubbing tubs and stoves ? Those go into the normal cleaning ? Or does that get added separate ? Idk ..do you just clean for two hours and do Wht you can do and be done…say the agreement is two hours they want
Ask the cleaners for a checklist that is done at each cleaning. That way you both know what the expectations are and what is included in the cost of the clean. When you buy something from a store you get an itemized receipt - this is no different.
such good information! love it thank you!
I just want to say thank you thank you thank you!!!! 🙏🏾 🙏🏾🙏🏾🙏🏾
@@AskAngelaBrown i have been cleaning for over 20 years on and off. 3 years solid now. I specialize in DEEP cleaning. (It satisfies my OCD) So no job takes me 4 hours. Never.. Sometime i need a second day to complete. If i charged by hour i would never get the job. I do feel i low ball myself all the time but i dont want to lose the bid.
Thanks so much for watching my videos and taking the time to share your input.
$1 per minute...more for holidays, hurricanes, storms, trashed houses...etc no exceptions
this video would be for a small commercial business as well?
It could be! 😊
Thank you for making a video about this. Currently, I am cleaning one person's house and would like to take on more but I had no idea of a reasonable range for pricing.
Also, what are your thoughts about supplies? Do you use their cleaning supplies or bring your own? What are the advantages/disadvantages?
I like the video mum please can you offer me a job lucy makungu from kenya
Some clients supply the products. I would use theirs if i where you.
Angela what to do when a potential client provides a list of jobs their previous cleaner did and in less hours then what you believe or know will take
Hi Ana, Here is a playlist of videos on setting client boundaries:
ua-cam.com/play/PLh1fKdNH3piR18QMRtet9RqjNHBEJZH0K.html
That is an awesome advice👍
Glad you think so, thanks for watching!
Your vids are exceptionally helpful to me.
The ones that I clean for love me to clean but I wouldn't like to get more clients. And alot of the ones I clean for are older people on. Fixed income .
I would like to make more money and get more clients .
Please tell me more 😀
Hi Nancy, how are you marketing now? What methods are you using that have come to a plateau?
I have my company with activity in different sectors, including Pest Control & IPM and I'm thinking to start with the cleaning activity too. I think it's better to offer a price for the work, instead of the price per hour; that's because it is a service composed by cost elements, such as: time + product/s used + amortization of equipments + profit. As an expert on this field of activity your opinion would be very helpful and precious to me, since I'm looking forward in educating the staff and also my costumers about our way to operate. Thank you in advance for your time and opinion.
There is a learning curve when entering the cleaning field. But since you are an established business already - tag the cleaning on to the current systems you have and keep the formula as similar as possible. The worst thing is to have a separate set of rules, pricing and products for the cleaning business that is just a whole lot more work to try and keep up with.
@@AskAngelaBrown thank you so much for your kind advice. I have already a system with some formulas to calculate the price of pest control services. I tried with the price 4 the time of services and it gave me exactly the price of service you described in your video. I appreciate your kind advice and orientation. I hope in succeeding with my new activity. I'll let you know 😉😄
Thanx again
Thanks For Uplading. Great job dude!
Angela! You are awesome! Thank you for taking the time to showcase your amazing expertise and knowledge. I am empowered so much by your videos, even though I am focusing on commercial kitchens. Have you done any of that type of focus and can you recommend any start up tips for getting those first clients?
You are in the right place for tips on how to get clients. Check out this video playlist: ua-cam.com/play/PLh1fKdNH3piSJlN2R9LLzkkzgWSQOUKle.html
Thank you Angela! Again great of advice! Merry Christmas 🎄
Useful info , straight to the point , thanks !
Should we mention a 2 hour minimum? What if the house can be cleaned in an hour, like a very small 1 bedroom home.
If you charge by the hour then yes, you need to mention the 2 hour minimum so they won't be expecting their house cleaned for less.
So starting rate is $25 for anywhere in the U.S?
I clean an office that takes about 3 hours. She said she would pay $14 hour but always gives me $50. She wants me to clean her and her dad's house next week but I'm not sure how much to charge. She had cleaners but let them go last week. She said it took them 3.5 hours to clean it. Her widow dad hasn't had anyone clean and is a big antique collector so has tons of things to dust and clean. We did a walk through but didn't discuss payment. She loves my work and I'm confident they'll be satisfied with my work. Debating to charge by the hour or job. I would appreciate anyone's advise.
$25 is a starting price for residential cleaning. Commercial (office) cleaning has different cleaning equipment and has a different scope of work than residential. You didn't mention where you live but the East and West coast will charge more than this due to cost of living.
Collections are not part of maintenance cleaning and need to be billed separately. Also, make sure you are insured before attempting to clean any collections. Individual items can be in the thousands. I'm curious if you did a walkthrough and didn't discuss price, when does that conversation happen for you?
I never charge by the hour. Definitely by the job. And once you get used to cleaning the same house weekly or biweekly, you get it done quicker and get paid more than you would charging by the hour.
Hi Jeraldine, thanks for dropping by and joining the conversation. It's great to have you here.
I've just increased my price per job cleaning for a long term customer. She is now asking me to go by an hourly rate instead of per job and does not want to increase my wages. Not sure what to do. Please can you suggest? Thank you
hi I work for a company for a very long time I have beeen consider a professional I know How to do estimates so if I charge $25 an hour does that includes my travel time / gasoline. cleaning tools and materials plus insurance and being bonded?
Here is a playlist on pricing for house cleaners: ua-cam.com/play/PLh1fKdNH3piTmOH6a-XTQfIOB4o063XZz.html
Hi Angela just joined your channel. Love the way you clean.
May I ask is cleaning your main topic or do you have any other house hold ideas. I desperately need advice for other house hold items.
Many thanks Angela
THANK YOU!!!!!!
You're welcome! And thank you for watching the video. 🙂
good advice
Thanks for spending a few minutes of your day with me. :-)
Very good information. Thank you.
Hi Angela, you mentioned a few times “have systems in place” what exactly systems are you talking about?
Thank you Angela. I always charge by the hour. For me it's the safest way to go.
Thanks so much for watching the show. 😊
Is the current rate $25-$45/hour vs the $25-$35/hr it was 3 years ago? Ty!
The going rate depends on where in the country you live and what the market will pay.
I have been binge watching u for a moment now. Thank you for all the informative videos. My question is: if we are 2 cleaners, should we charge $25 per cleaner, so $50/hour or $25/hour for each. Thank u in advance. We are new, and trying to get established. We o both have experiences for
Hi Bah Fati, you are referencing an old pre-pandemic video. The prices on cleaning supplies, personal protective equipment, insurance, fuel and labor have skyrocketed since then. And I want to make sure you are charging wages similar to your area. If you are in the USA, you now charge $50 per hour per person. 2 people for 1 hours = $100.
From your example charge $25 *8hrs then you can get $200. But how can you do the cleaning for 8 hours a day without any stop . It is really hard.
Since covid the rates across the country have gone up to $35 per hour because cleaning chemicals, PPE, Fuel, labor costs have all gone up. And as far as working for 8 hours, it's like any job, you build up strength physically. And you create systems that maximize productivity.
@@AskAngelaBrown how do I ask for a raise? I just asked for a raise new years. I have been doing this 3 years. Turned down several people asking because I have too many...
Hello Angela i wanted to know besides doing how cleaning and charging $25 by hour , how much should i charge to also do comercial cleaning and to do comercial cleaning service is it a different license and different cleaning chemicals correct
When it comes to charging for commercial cleaning services, there are a few factors to consider. Firstly, it's important to research and understand the market rates for commercial cleaning in your area. This will give you a general idea of the pricing range. Additionally, commercial cleaning often involves more extensive tasks and larger spaces compared to residential cleaning, so it may warrant a higher rate.
As for licensing and cleaning chemicals, requirements can vary depending on your location and the specific regulations in your area. It's crucial to check with your local authorities or licensing agencies to determine if there are any specific licenses or permits needed for providing commercial cleaning services. Regarding cleaning chemicals, commercial cleaning may involve different types of products that are designed for larger spaces and specific cleaning requirements. It's essential to use the appropriate chemicals that are safe, effective, and compliant with any relevant regulations.
Doing thorough research, understanding market rates, and ensuring compliance with local regulations will help you determine an appropriate rate for commercial cleaning services. Good luck with your business endeavors!
I’ve been cleaning for a while, but I’m still not super comfortable with flat rate. When I’ve done this it nearly guarantees, especially with everyone staying home these days, that I will be their very cheaply paid therapist / housekeeper
So much so, I moved one of my flat rate clients to a day she’s not home, because she thought I’d rather hang out and discuss her creep BF for 40 minutes before I got to actually work. BTW, no… I didn’t!
Maybe Im a pushover? bc this personal chit chat / time wasting from my cleaning clients seems to be a common denominator with my flat rates…
AND , upon seeing a video about clients doing this, it’s suggested to not truly engage back…
if I act chilly and don’t engage much /if any, which actually kinda works,/ I’ve then ALSO noticed shortly after, the clients ( almost always) seem passive aggressive and aggressive towards me. Cuz, now Im not their friend or whatever they think Im supposed to be.
It’s nearly always worked out this way.
I’ve seriously thought about getting a tee shirt that says
“ Therapy will be billed at a rate of $150.00 for 45 minutes “
Love the tee shirt idea! 😂 Thank you for sharing! ☺
Hey Angie, when you say the going rate is between 25 and $35 an hour is that for one cleaner? If a client request or is given two cleaners does that mean I should double the 25 to $35 an hour rate? What I've been doing is charging $55 an hour for clients who just simply cannot seem to stomach my initial clean rate. We give them three hours at $55 for two cleaners and although I love knowing exactly when I'm going to leave I always feel cheated when we're done because we always start with the hardest projects in the house like deep cleaning appliances bathrooms and inside kitchen cabinets. ( maybe I should be asking this on your FB house cleaner platform🤔)
Angela Brown yes, I was charging the client $55 an hour for two people. Paying my help 20 an hour and paying myself 35.
Thankyou for the video
This absolutely super talk thanks for the information
You are so welcome! Thank you for taking the time to write me this kind comment. ❤️
Just starting out charging $25/HR.. What are good selling points to tell the client why you charge by the hour to make them feel at ease rather than by the job
As a new house cleaner, you are eager to prove that you are an excellent cleaner and your schedule is open so they get first choice of days/times. 😊
Good luck and keep me posted on how it goes.
Not in the Bay Area.
I charge $80/hr and that’s really good. Others charge $150/hr.
Thanks for sharing this info : )
I love her. Literally.