Error Code OE on LG Front Load Washer: How to Diagnose and Fix
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- Опубліковано 24 сер 2024
- Quick video tutorial teaching you how to diagnose and fix error code OE on LG front loading washing machine. Usually with this code the washer won't drain.
My model is: WM3170CW
LG Drain Pump part #: 4681EA2001T On Amazon: amzn.to/3MEyBQx
Please unplug your washer prior to attempting any work or repairs.
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Disclaimer: The information presented is not intended as professional advice. JCT FIX IT assumes no liability for any damage to property or physical injury as a result of using information contained in this video. Due to constraints outside the control of JCT FIX IT there will be no warranties expressed or implied given in regards to the information contained in this video. Do work at your own risk. Any property damages or injuries incurred via use of information from this video are the responsibility of the viewer and not JCT FIX IT.
Thank you so much for this post. My wife told me the washer was broken and we needed a new one. When I checked there was the OE code and I had no idea what that meant. You sir just saved me a thousand dollars. I can’t thank you enough.
You're welcome! So glad it helped you out. Was your filter just clogged?
How did u fix it
Yeah how did you fix it
Oh okay I’m glad oshe over Io ooo iotoooiiio
Seriously great job! Also you don't need to take off the front... Just tip the washer back and remove the Drain pump from the bottom. 3 screw. Easy removal. Spending $30 is much better than $400. Thanks man
I tried all lg recommended fixes and had the same issue with my LG front loader OE error code. This is the fix. MAKE SURE THE 3 AIRWAYS INTO THE TUB ARE NOT CLOGGED WITH YEARS OF USE. Specifically, I pulled the hose off between the tub and pump, looked at the inside of the far back connection of that hose, and the inside is white plastic tube about 1.5 inches in diameter and it had crud blocking the small air hole that connects to the hose to the water level pressure switch. Apparently, the Water Level Pressure Switch determines if water has been expelled. The crud was mostly lint and dirt. You can look up the white tube from the front of the washing machine, with the front panel removed, with a mirror and clean it out with some spray cleaner and a couple paper towels crammed into the 1.5 in diameter hole and twisting the towels around with needle nose pliers. Then use a paper clip straitened to clean out the small hole inside that tube. Get all the crud out. If you do this, you may as well clean the top center of the tub air inlet by taking out the black hose pulling out the mushroom looking device and cleaning it. Then to the left of that is a small black hose from the exit water hose. Pull that from the tub and clean that by using the straightened paper clip. Stick it in the little hole at lease 2 inches and wiggle it around to loosen up any crud buildup. There is nothing on the internet about this so, good luck.
Thanks!
Geez, you should have made this video! You really get into your work. Your post inspired me to go the extra mile and it was well worth it. One of the recirc hoses was almost clogged and the other one was completely clogged. I removed them and cleaned them good as new.. And I cleaned the Water Level/Air Pressure switch with a squirt bottle which shoots a pretty strong stream. Thanks for the advice!!!
@@fuzzyfish80549 Nice, much cheaper than buying a new one. :)
Thank you! My wife was having a heart-attack, so I watched your video and cleaned the filter in the bottom left of the washer. My wife is now miraculously healthy and happy again.
🤣
Draining the drum was time-consuming, but it worked and I found the filter next to the drain absolutely loaded with dog hair. I think I’ll check it once-a-week from now on. Thanks so much for making the solution so clear!
So happy that my video helped you.
As a lead tech for Mr. Appliance, good job. Those water seal rings can be a pain, finding the right tool (or tools) can really make your life easier.
For sure. I have since learned that I can tilt this machine on its back and gain access from the bottom requiring far less work to access the pump.
I have this exact model and I could hear the pump making a "grinding" noise to accompany the OE error code. I tipped my washer forward and accessed the pump assembly from the bottom. Took approximately 20 minutes (start to finish) to replace the pump. Tools used: 10mm w/ extension for the pump cradle. Slip joint pliars to remove clamp on hoses (2) connected to pump housing. Phillips screw driver to remove screws holding pump to pump assembly. Finally, patience. One of the 3 10mm stud that holds the cradle down is a bit tough to reach and took a couple of tries to get it back in the correct orientation. Good Luck!!
Thanks. I have replaced mine twice now. The 2nd time I did the tip over method. Should have made a video, but I was short on time.
What model washer? They are all slightly different in how the pump is attached
@@spbapf WM3170CW
Great video. It helped me diagnose the fact that I needed a new drain pump. That said, it is very easy to change by tilting the washing machine on the side. Then, you can easily get to the pump by removing three bolts that are in rubber boots with a 10 mm socket and extension then unplugging two tubes the bigger ones. Then you can pull everything out and remove three screws with a Philips head screwdriver. Makes this task take about 15 minutes.
I have now replaced mine twice. The 2nd time I got smart and tilted it on its side.
Wie wäre ich dankbar, wenn Sie auf Bild zeigen! Danke. Meine Waschmaschine zeigt „EO“ und lebe zur Zeit alleine
Bro I just watched a different video where he was stepping through replacing the drain pump and it was like a 90 minute video and he practically took the entire machine apart. Then I saw your comment and realized that it can be done so easy. Thank you 😂
@@JCTFIXITI have to replace mine. Could you do a video on the easy replacement method you did the second time?
@riffdex I need to. But if you disconnect your rear hoses and tilt it straight on its back, you have the access you need.
Thank you sooo much! Saved me an expensive service call. Word to the wise, don't try to save elderly throw rugs with rubber backing. The backing had disintegrated all over inside my washer and was overflowing the filter. And my shop vac was a great help with cleanup!
That's awesome I'm glad my video helped
You just saved us the cost of a new washer-but more importantly we have all day today to do anything else Thank You !
Glad I could help!
Thank you very much for reminding me why I will never buy a front loading washing machine, ever. These things look so pretty, but they are a maintenance nightmare. Good luck with yours.
That's the only thing I've had to do to it in 8 years so it hasn't been too bad however my next washer will be a top loader
Top loaders are usually very inefficient with water usage. That's probably one reason to stay with a front loader.
If we really wanted to save water, we would transition to fake grass.
Excellent video---thankyou, sir. On the drain pump replacement----go from the bottom. Super easy. Tilt the washer on it's side and you can get to the pump and motor without taking any panels off. Just did this last night. New pump should be here tomorrow. Channel locks and a Phillips screwdriver. Had the pump out in 6 minutes.
Is it easy to take out and replace
Awesome!
This comment only annoys me because a year ago i replaced that motor following a video. It had me take pretty much the entire machine apart and it was very time consuming lol. Your method seems much easier
When your 2nd pump goes out you can use the tilt method. Seems like they only last 4-6 years. Mine recently failed again and I used the tilt method with success. Sorry I didn't get it on video. 😞
I berry much enjoy reading the notes comparing remedies for this very common machine..it's a big help to get a road-map born of experience before starting a repair attempt. I got in the appliance racket 35 years ago when it was more like fixing roller-skates, and NOT rocket-ships. I am looking at an LG that was in the carport when my friend bought this trailer in a T-park. We are at 8500 feet so there may be issues with damage by freezing; which is a problem common to anything that operates with water sitting still. Just as a recommendation, if possible, find a MAYTAG or WHIRLPOOL 1960-1980 series washer in decent shape, test it and fix whatever, and you'll never need another washer. Extremely low maintenance, mostly easy repairs, and excellent wash results. Best designs ever. I picked up a matched set of 60's MAYTAG's sitting on the curb and all I had to do was replace the igniter coil to the dryer. 8 years later, and still no trouble. Plug and play!
Don't overload! too big of a load burns washers, very common cause of failure..take big blankets and bedspreads to the laundro-mat.
Dont wait on the drain plug if you have a wet vac!! After vacing the water out of the tub, just uncap the drain plug and suck it out. Done in five mins, no mess! Thanks for the video.
Neat tip!
If I may suggest to everyone... use a shop vac to also vacuum from the front after removing the filter and also vacuum your washing machine waste water line to ensure no clogs or old build up. Also pour water into your plumbing drain line/trap to ensure no clogs there either. Good luck. We have a dog and 2 cats. Plenty of buildup after 4 years and cleaning only the pump filter was not enough.
Chris Anderson eff
Wo ist die drain line?
Amazing...had the code today, had no idea what it meant...stumbled onto your clip and it was a easy fix. Clogged pump! Very much appreciated, thank YOU
I am so glad it helped you out!
This saved me, I took care of this issue myself without spending anything. Thank you…
Man I really wanna thank you for this video!! Definitely saved me from buying another washer!!
Thanks for commenting. I'm so glad this helped you out!
Great tutorial! After a feather pillow blew up in my washer, it plugged the filter. Had no idea it even had one, LOL. THANK YOU!
Glad it was helpful!
Thank You My drain was clogged and after I cleaned it. It worked fine.
You just saved me the expense of a service call! It took the better part of my evening to make sure the hose was done draining, but the catcher was very gross. Thanks so much for taking the time to post this video!
So glad it helped you out!
Beware the Appliantologists
Thank you so much. My filter was clogged and I was about to spend a grand. Grateful for your video.
So glad it helped you!
I am so glad I came across your post! Thank you, thank you!
Thanks for taking time to comment!
You can just unplug the locking mechanism. Sometimes on the older models, you may have a screw in the inner hinge lip at the bottom of the panel on the left. It may be difficult to see if there is excessive rust.
thanks, i thought my washer was broken, until i followed your tutorial...i'm so happy its resolved
So glad I could save you some time and hassle.
Thanks for posting, ordered part and fixed OE code in one afternoon.
Glad the video was helpful!
Thank you for the information. I just fixed my LG washer.
Omg thank you so much, I was having issues and never thought about that hatch works sooooo much better like 7 years of my daughter and I washing clothes with dog hair
Thank you!!! None of the other videos showed this exact model! I really appreciate you making this video! It was so easy to fix!
Glad it helped you!
Your video helped me so much! Thank you! I had an OE error code and the door had locked. It wouldn't finish washing nor let me open the door to empty what was there. I drained the line (I emptied 20 baking pans' worth of water) and cleared the catcher (was completely stuffed!) and was able to finish the load and open the door. So grateful for your instructions!
Awesome I love hearing stories like this
Where is the Catcher?
@@selengechoijkhuu882 Did you watch the video? 1:40
you saved me. i washed a cheap, costo cotton bath mat and i got the oe code and a tub full of water. thank god for your video. it worked like a charm and i saved $$$ for a repair guy. now, can you tell me how to get the metal screw un-wedged from my disposer? it was quite a weekend at my house!
Sounds like it was a crazy weekend. I am sure you have it fixed by now, but the secret there would be to turn the disposal in the opposite direction than it normally does. To do this, most disposals will have a Female Hex head receiver at the bottom that will allow you to spin it with a hex head (allen) wrench.
Thank you so much for the tips. I did the first 2 steps and now is back to work. I'm so happy Thank you!😊
So happy tonhear your story!
Yooo, thank you! Helping my parents troubleshoot theirs and this seems to be the issue.
Thank you! It took forever to drain but once I was able to get all the dog hair off of the filter I was good to go! Thanks again!!
Glad it was helpful!
Thank you for sharing Error code OE fix! You saved the day.
So glad it helped!
Thank you so much for this video, it saved my washer 😭
Thank you! I'm watching this in Dubai and it was flint from washing all the bath rugs. Really appreciate your easy-to-understand solutions! Hugs from a blonde woman...
Thanks, in my case it was a clogged filter and now works like new …
I have that drain pump coming in today (based on a lot of UA-cam videos, apparently this needs to be replaced) but thought I’d give LG customer service a call. And apparently I need to just do a clean tub with the special solution meant for this cycle. So hubs is off to buy the cleaning product but I don’t feel like that’s going to work since I haven’t seen any video saying that this might be all that’s needed. I guess the product works like draino and breaks down the apparent clog that’s somewhere inside the washer. I do wash a lot of my sofa covers full of dog hairs and I’m guilty of never using the clean tub cycle. Hope it’s that simple.
That is probably a good practice in general to do every couple months. If your pump is damaged or broken though it will still need replaced. If the pump is still in good condition, you might get by. I have now replaced my pump twice on my unit. Still beats the heck out of spending $1000 for a new unit.
@@JCTFIXIT maybe the original part from LG might work longer. I bought mine off amazon because I’m getting it same day delivery but think I’ll order from LG as a back up if indeed that’s the issue. Wouldn’t mind a new top load washer though🙈
thank u so much for this our washer wouldn’t drain and i was scared to death that I was gonna get in trouble!!! good thing i didn’t!!!
a n n e hey where did you get your part from. I have one similar did yours make noise but didnt drain?
Thank you for sahring the video! I was able to fix the problem by draining the tub and cleaning the pump filter.
When i realized that my mashine dont sucks water out and poped up that oe, i simply blowed in that pippe and all was fixed😂, after washing, i cleared filter and it works till this day😁
That's awesome!
Thanks I recently got a washer and dryer combo and I didn't know what that small slot was for.
Now you know. Glad it helped!
OMGosh!!! thank you thank you thank you. You saved me at least $150. I live out in the sticks so if a repair man would have to come it would have been alots of buck just for the trip. And it was that strainer was completely filled with sand and grit!!! Again thank you
Glad it helped you out. Sometimes I wonder if my "one-take-wonders" are helpful glad to get some feedback!
Changed drain pump still got OE code and got water in the tub...however I put a cleaning solution in tub did about 4 tub cleans nd now we are in business...I guess there was so much gunk left in the washer u need some cycles to clear it out.
Yes if you get gunk and need to clear out the filter it's always wise to run another cycle or two and then check it immediately before letting it go for a couple months.
Thanks man... this video safe me buy another washer. 👍 I change it and its working like new. Bless
So glad to hear!
That drain clean out saved us! Thank you!
Glad it helped!
Thanks Man. Works Again and shes off my back.
That's why I do it. For the working man. 😄
Great post! Thank you, it worked.
Awesome! Glad it helped!
You made it look simple
Done putting it back together. Thanks a million
Thanks so much for showing how to solve the problem! It worked! Thanks a million! :)
So glad it helped!
Thanks. My filter was plugged with a stupid washable face mask that someone washed, and it somehow got out of the tub and into the filter. LOL. Sign of the Covid times.
Easy for those little things to get sucked through
@@JCTFIXIT I need to replace the little drain hose to drain the pump. Mine is plugged. Do you have a video for that?
Unfortunately I do not. 😞
Thank you very, very much. Problem fixed!
I've been fighting an intermittent OE fault in my LG Front-load washer for a week. It's all clog free, I changed the pump motor and did 3 tub clean cycles, all with no luck. The washer sometimes stops at the end of the wash cycle (before rinse) AFTER the tub has (seemingly) drained (It even did it during the last tub clean cycle). When it happens, I can get it going again if I tilt the machine back a bit and drop it to the floor (sometimes it takes a few drops to get it going). Where do I go from here?? I've seen references to the "air pressure receiver" but I thought that was only for filling, not draining.
Thats is exactly where I would go next! If you have enough savvy, you could jumper your electrical connections to trick the machine to see of ot will run. Likely the diaphragm in the pressure sensor is cracked, or the line to it has a leak so the diaphragm cannot move to make contact.
@@JCTFIXIT Actually, I think the tube leading to the pressure sensor was partially blocked at the tub connection. I couldn't easily blow air into the tube when I disconnected it from the sensor. I took a large syringe of water and forced it down the tube. I could feel the impediment 'let go' and then the tube could easily pass air. I used the same syringe to suck out the water from the drain hose at the base of the machine and pulled out a lot of fine sand with the water. I flushed the sensor tube a few more times, poured water into the drum and sucked everything out of the drain tube with the syringe. Since the machine was apart, I went ahead and changed the pressure sensor anyway just in case, and the machine has worked fine since. Out of curiosity, I took apart the old pressure sensor and inspected it. Didn't see any defects in it so I believe it was just 10 years of fine debris and detergent residue built up where the pressure sensor tube connected to the tub. Lesson learned: Use the tub clean feature more often.
Most awesome - thanks for taking the time to document and sharing
Thanks. I hope it was helpful.
To change the pump, did you take a look underneath? Don’t take all the crap off the top n front! No need!
Thank you so much this video really helped me clear my machine
Just clean my filter yesterday as a matter of fact. I am glad it helped you
thank you so much, this was very helpfull! the drain whole was stuck by a Lego :)))
Glad you fixed it!
Nice thank you saved me money and got me a few handy man points with the wife
That's great to hear!
Thank you so much, the first solution fixed the problem!
Soo glad it helped!
Pump filter was clogged. My hose had a gallon of water it was alot lol but fixed it thanks
Glad the video was helpful!
Thx fixed my issue thx to this video
Glad it helped!
My kitchen almost flooded just now 🤣
Uh oh.
Thanks man but where’s the video of you showing how to get to the drain pump. I don’t see it.
Easier way to access is to lay machine on its side or back.
Dude, ur video was perfect for me as well. Fixed it
So glad it was helpful!
Thanks, this helped me fix my washer!
Glad it helped!
Thank you!
Thank you!
Thank you!
God Bless you!
You save me.
Thanks a lot you helped me ❤
Thanks so much, this explanation was very helpful.
No shoes no socks
That's how you know I mean business
I have a top loader lg my pump is good I believe its stopped up from hair and don't know where to clean it my drain hose is clear I double checked it any advice
Unfortunately I haven't dealt with many top loaders. 😕
No error code, but the mini drain hose is blocked,(no water came out, water came out when we removed the filter to clean) - any tips
Try to blow on it to clear upstream debris.
Thank you!
Glad it helped!
Thankyou for your message
The drum on my LG front loader is loose because I washed a small rug and the load was off balance and bounced etc. it is al so making a noise which it didnt before. How can I fix this
Without looking at it in person, your best best is to do a search on your particular issue. Wish I could help more. Good luck!
Thanks problem solved
Glad it helped.
Thank you so damn much. I am hoping it's fixed after following your first 2 checks. 😀
Awesome!
Was very helpful to me thank you very much.
Glad it was helpful.
@@JCTFIXIT we just brought a brand new washing machine in kurdistan my wife was going crazy soon as I've seen your video.
I checked the back pipe every thing was done,
thanks again.
Very helpful, thank you.
Glad it helped you!
Thanks! I had a clogged check valve on my drain line. cleaned it, restarted washer, fixed.
Love to hear it!
Caution taking out the circular trap to the right of the drain hose can release A LOT OF WATER!!!
That's why you drain it first silly
Thank you so much, this video was so helpful!
Glad it was helpful!
Some washers have a good imbalance sensor, because when the imbalance sensor senses out there's an imbalance, or if the motor is struggling, the cycle stops, and continues, so that code error never happened in my Vestel.
This is not a code usually given for unbalanced load. On LG machines if the load is unbalanced it will throw the code UE..... NOT OE
Good and thanks
Thank u so much😊
Glad it helped you!
What does theerror (EP) refer to ?
You made my day! Thank you
Thanks for the comment! Glad it was helpful.
OH my gosh, I never knew you could push down on the piece next to the "Bleach" dispenser to take the whole drawer out! thank you
Glad it helps!
Do you have the part number for the drain pump? I have the same error and on the same washer.
It's in video description
Thanks !!
You are welcome!
Still works, tysm
Awesome. Glad you got it fixed!
Very Helpful. Thanks alot
Thanks! Fixed!
Glad it helped!
You helped me, thanks
So glad I was able to help you.
Dude this shit actually worked!! Fucking thanks man
It really helped a lot:) thank you!
Sweeet! Glad it was helpful!
@@JCTFIXIT hi I didi everything you said. The pump is fine but I still got OE. Do I need to reset the code? Thanks.
If you know with certainty that your incoming and outgoing lines are all free and that your pump is working and that your filter is clean I'm honestly not sure what to think but you could power cycle to see if you could get the code to clear.
@@JCTFIXIT thank you very much. I really appreciate your help.
Dude, you’re video was perfect!!!
Glad it helped!
Our machine can’t be open, I turned it off when it says OE . How to unlock it?hope you can save my day.Thanks
It will unlock if your drain it using the tube behind the small panel on the bottom left
I did not get the name of the peace I need to replace?
The pump? It could be the pump as it was for me. It could be other things as well like a plugged line.