Someone give this man a medal. My type cover stopped working back in February and I had to go to the Microsoft store for a replacement. They gave it to me for free but it was still a hassle. Today, after about 8 months with the new type cover, this one stopped working as well. I was so stressed about getting a replacement because with covid I am sure that would be even more of a hassle. But I found this video and the first step worked perfectly. Thank you so much for saving me all the effort and time I already had to spend once on this issue. Microsoft should really do something about this though.
@@bigtshotmusic I didn't, but also I live in nyc and went to the 5th ave location in Manhattan and they were so swamped, I think they just wanted to get me appeased and out of the store as quick as possible. So I can't say for sure if they'd give it for free in a more relaxed/suburban environment
Thank you so much! I was freaking out because it wasn't working during my online class, but the first method worked perfectly for me. I cannot thank you enough!
Bro, I've been Involved with I.T. since the early 90s. Getting into the bios of your own machine used to be so much easier. As u might imagine I've looked this kind of shit up a trillion times. This tip fixed my keyboard and problem faster than I have ever experience before, faster than any help video that ever was. Homie, thanks for putting out a succinct, accurate answer. You have no idea how much frustration you helped curtail with this fast and easy trip. Keep doing it. Sure, theres are a million of these things up. But so few do it right. When i find a tip that works, I save it and the dude who posted it's name. Then when I have another problem I look back on who has done things right in the past. Oh yeah this guy dont bullshit, he'll give you a good answer. Stick with him for future issues.
A medal is definitely in order. Option 1 worked, but Option 2 forced me to look at my dirty connections that I have neglected cleaning over the years. I have the first generation Surface and still love it, so I was frustrated when this happened. Thanks WorldofTech!
Hello. Both the methods didn't work for me. My surface problem is that its not that the keyboard doesn't completely work but that it only works when the whole thing or system is flat i.e. both the screen and keyboard are at 180 degrees. What do I do?😢😢
What kind of keyboard are you using? I have the keyboard for the surface pro 3 and am looking for the keyboard that will be able to actually cover my screen. Thank you for the video!
OMG!! My keyboard has been down for a while now and I purchased a new one today for more $$ than I wanted to. I tried the new keyboard in the store, and it did not work, so I immediately returned it. Saddened without a functional keyboard, I tried YT and there you are with two fixes. Tried option one, it did not work. Almost losing hope, but alas, the simplicity of option two worked like a charm. The time spent traveling, purchasing, worrying, and searching, all vanquished in seconds, with an alcohol-soaked, cotton swab. You've done a service today. Thank you!!
Hi I have a Surface Pro 7. I’ve completed both steps a few times but still cannot get the tablet to recognize the keyboard or tracking pad. I tried to connect my keyboard to a friends tablet and the keyboard works perfectly fine on their tablet. Any ideas what else it could be? Thanks!
My goodnessss. I have tried all the solutions I found on Microsoft support page but those did not work. And your second method which is to rub the connecting place with alcohol worked!!! Although I am only able to use the type cover extended, I do not have to buy a new one! Thank you so much sir!
I was freaking out when I couldn’t type anything. The deadline of assignment was approaching. I tried your two tips and it worked for option 2. Thank you.
First method worked for me! As opposed to what you said, the cursor didnt show so I just touched "Exit", but when my lock screen popped up, the cursor was back!! Thank you so much!
You just made my day 🙂, I thought this was it for my old loved surface pro 4. But your super cool and easy fix (version 1) saved my old comupter from being replaced "already". Now give it a 2nd life. Thank you so much. Cheers Daniel from Switzerland
The power and volume up key allowed me to use the keyboard successfully to login again on my sign in screen. Beyond that, I still cannot type in any documents, web browsers, search bar, etc. Are there any other fixes?
The press and hold into BISO method really works! My SFPro7 could not charge and keyboard didn't work. I found your video. Now these have been fixed. Thank you so much!
THANK YOU!!! the bios worked! After trying everything, I thought the keyboard just died. I bought a new keyboard and to my surprise, it didn't work either!! I found this video and after doing the BIOS reset, both the new and old keyboard started working!
done what you have explain several times but still nothing with 2 keyboards. Something I'm doing wrong or something wrong with software. Under Bluetooth devices connections, something appears as unknown device. Updated drivers , rebooted , nothing !
Please help. I am experiencing an issue on my Surface Pro 9. It's suppose to change to tablet interface when you detach the surface keyboard on landscape position. But it's not doing that. (Tablet interface is when taskbar is bigger and touchkeyboard appears whenever you need to type). There are workarounds but I am annoyed: (1) After detaching surface keeybard, I press the power button to sleep mode then boot again and it will only then be in tablet mode. (2) When I turn my tablet sideward, the screen will rotate then I detach the keayboard only then it works conveniently like a tablet. What is more annoying, when you detach the surface keyboard on a landscape position, it does not seem to detect that and worse now it won't rotate screen stays on landscape and no touch keyboard popping up. So, I need to do the workaround (1). I already contacted Microsoft, tried reinstalling Win11, reset settings and check updates. But to no avail. This is frustrating. Just bought this for weeks and it's having this issue. Hope you could help. Nico
Neither worked. I cleaned my contacts the other day with rubbing alcohol, and just performed the bios function. Still no curser or keyboard functions. Any more suggestions??
This video may be 4 years old but it saved me today! Solution 2 was the trick. So crazy because I haven't even disconnected the keyboard in months so I never thought it would be dirty. Thank you for saving the day.
Thanks man! I had tried everything but didn't know about the boot to Bios screen...I usually let go of the two buttons to just do a hard reboot. That first tip was the trick to get mine back!
Thank you - I had tried everything - re-setting computer and re-loading windows 10.. but this is the first time I've been able to use the keyboard for a while!
2022 update! YOURE AMAZING Surface Labtop 2 (not detachable) wasn’t working trying to touch screen click through settings to find something. Nothing worked. Diagnostics didn’t work. Used the Volume up and power down key and worked Thank you very much!
Finally a solution that works. I started with the rubbing alcohol method and it worked instantly. I've been searching for ways to fix this and nothing ever worked. So glad I found this video!
Going to bio's and restarting always works for me. I have had to do it more than once on occasion. This video has been a lifesaver for me, bc I always forget what buttons to push 😂
It’s such a relief you popped right up when searching google. The first option worked! My tablet or key board wasn’t working and now it does! Thank you!😊
Thank you so much, mine began to be unresponsive and as I gave up, I decided to look for reviews on other options and thankfully this video popped up first and saved me from buying another one 🙏🏼
update: I thought I was done with just doing the first method (and it worked initially) but when I detached and reattached the keyboard it became unresponsive again, went ahead and did the second method and now its completely fixed!
You saved my teaching day, I was able to enter grades immediately. Thankyou thank you and blessed thank-you! You saved me a lot of headache today and in the future if it ever happens again. A watcher from Alabama!.
This isn't working for my surface pro , i did thise two ideas in your video and still no change. The back side of the keyboard connecting area os a bit swollen look i don't know does that any water contents? Cause the leather behind the keyboard is so loose and smooth
Thank you so much! I was researching why it suddenly stopped working, and all I kept reading was that the ports or keyboard were broken and it would need to fixed or replaced.
Thanks so much for the solution! (Typing this after fixing with the first method) My keyboard was literally working an hour before and just suddenly stopped working. Those articles online are just useless. I don't know how you find the first solution but it saved me from buying a new keyboard.
So a couple of days ago there was a coffee spill which I immediately cleaned up, but I guess not what I couldn't see. The Bios thing didn't work but cleaning the contacts worked like a charm! Thank you thank you!
I have the surface laptop and I tried the first method with just holding on the power button. It restarted the laptop and everything is back to normal. Thank U!
But how do you activate keyboard cuz mine isn't working. I have the K10 tablet by vastking Also on zoom I'm able to hear the other person but they can't hear me even with my headphones in. Even when I turn volume and microphone on. All the permissions are enabled for the app so I'm not sure why that's happening. It's really annoying. I don't know if it's a zoom issue or my tablet but it's a new tablet
MISS GIRL I JUST FIXED MINE HAVE THE KEYBOARD ON AND GO TO SETTINGS type in keyboard and click it and go to typing insights and type it doesn’t work and stuff and if ur stuffs updated and stuff idk but it helped !
Do you like cigars! This man needs a big fat one. Did the "hold power button for 1 minute" followed with "volume and power button for 15 seconds. It booted up normally and we are off and running. Many thanks!
Hello from Spain, My father was about to give up trying to fix the external keyboard... I tried to help him but couldn't find a solution , and then I found your video.. the alcohol solution :) Thank you soooo much! Muchas gracias!!!
Thank you for these tips! How about if the touchpad/mouse is unresponsive, too? Unfortunately, I couldn't follow through with all the suggestions because the touchpad is unresponsive as well. I can't even work around this issue by tapping on the touch screen, because that's disabled. Any thoughts?
Oh my god. I thought this was fake. I tried the alcohol solution and it worked. Not immediately but it took around 5-10 minutes for it to start responding again! Thank you so much!
Thanks heaps - it worked, but now the problem is happening with frightening regularity. It happened yesterday in a Zoom lesson and I couldn't type in the Chat box so I had to abandon the class. I'm so over Surface Pro, and it looks as though many other people have had the same problem as you've garnered 100,000+ views!
Thanks very much. I’m not sure whether it was a coincidence or not, but when I tried the first method, my keyboard still wasn’t responsive, but after I restarted from that screen, it worked. I had restarted a couple times before to no avail.
thank you so much for your simple productive solution! super cool! please keep them coming!! :) 5 stars for you! My keyboard was unresponsive and I got it up and running in a minute with your super instructions! you do deserve a medal!
OMG THANK YOU SO MUCH FOR THIS VIDEO !!!! I was desperate ! But the first trick resolved everything !! Thank you so much ! I would just like to add that if when you're in the bios, you still can't do anything, go to Devices and check if the "Surface type cover port" is activated! Mine was off !!
Someone give this man a medal. My type cover stopped working back in February and I had to go to the Microsoft store for a replacement. They gave it to me for free but it was still a hassle. Today, after about 8 months with the new type cover, this one stopped working as well. I was so stressed about getting a replacement because with covid I am sure that would be even more of a hassle. But I found this video and the first step worked perfectly. Thank you so much for saving me all the effort and time I already had to spend once on this issue. Microsoft should really do something about this though.
Totally agree
Best video. Sang really professionally presented.
Also I didn't have alcohol. I used vinegar. Did the same job.
And it works!
did you need a warranty
@@bigtshotmusic I didn't, but also I live in nyc and went to the 5th ave location in Manhattan and they were so swamped, I think they just wanted to get me appeased and out of the store as quick as possible. So I can't say for sure if they'd give it for free in a more relaxed/suburban environment
Is that keyboard vomes with warranty or they gave you because it just got damage.
L
L
Thank you so much! I was freaking out because it wasn't working during my online class, but the first method worked perfectly for me. I cannot thank you enough!
same lol
Does it work on any surface pro?
Bro, I've been Involved with I.T. since the early 90s. Getting into the bios of your own machine used to be so much easier. As u might imagine I've looked this kind of shit up a trillion times. This tip fixed my keyboard and problem faster than I have ever experience before, faster than any help video that ever was. Homie, thanks for putting out a succinct, accurate answer. You have no idea how much frustration you helped curtail with this fast and easy trip. Keep doing it. Sure, theres are a million of these things up. But so few do it right. When i find a tip that works, I save it and the dude who posted it's name. Then when I have another problem I look back on who has done things right in the past. Oh yeah this guy dont bullshit, he'll give you a good answer. Stick with him for future issues.
Loucipher u shoulda went into writing not IT my man
actually he deserves two medals. One medal for each solution!!! Solution 2 worked for me!!!!
A medal is definitely in order. Option 1 worked, but Option 2 forced me to look at my dirty connections that I have neglected cleaning over the years. I have the first generation Surface and still love it, so I was frustrated when this happened. Thanks WorldofTech!
Hello. Both the methods didn't work for me. My surface problem is that its not that the keyboard doesn't completely work but that it only works when the whole thing or system is flat i.e. both the screen and keyboard are at 180 degrees. What do I do?😢😢
Thanks so much! The BIOS thing worked for me (option 1), didn't have any faith in it, BUT IT WORKED!!
What kind of keyboard are you using? I have the keyboard for the surface pro 3 and am looking for the keyboard that will be able to actually cover my screen. Thank you for the video!
OMG!! My keyboard has been down for a while now and I purchased a new one today for more $$ than I wanted to. I tried the new keyboard in the store, and it did not work, so I immediately returned it. Saddened without a functional keyboard, I tried YT and there you are with two fixes. Tried option one, it did not work. Almost losing hope, but alas, the simplicity of option two worked like a charm. The time spent traveling, purchasing, worrying, and searching, all vanquished in seconds, with an alcohol-soaked, cotton swab. You've done a service today. Thank you!!
Hi I have a Surface Pro 7. I’ve completed both steps a few times but still cannot get the tablet to recognize the keyboard or tracking pad. I tried to connect my keyboard to a friends tablet and the keyboard works perfectly fine on their tablet. Any ideas what else it could be?
Thanks!
This worked for me. Thanks. Just curious why does this method work?? What's the logic behind it?
Incredible! I'd watched many videos in vain until I bumped into yours which solved my problem in a matter of seconds(option 1). Thank you SOOOOO much!
Solved perfectly (only did 1st method). You saved me.
Thank you so much.
You are a life saver!! The cotton bud with hand sanitizer clean worked a treat....you have saved my working week! Thank you
THIS WORKED FOR ME! After hours of googling and panicking, the power + volume up did the trick! I'm sooo happy!!!
Thank you very much ! I tried everything until your instruction fixed the keyboard problems.
My goodnessss. I have tried all the solutions I found on Microsoft support page but those did not work. And your second method which is to rub the connecting place with alcohol worked!!! Although I am only able to use the type cover extended, I do not have to buy a new one! Thank you so much sir!
Thanks so much for the information. I didn't want to buy a new one. I followed the first method and now it works! So thankful!
I was freaking out when I couldn’t type anything. The deadline of assignment was approaching. I tried your two tips and it worked for option 2. Thank you.
I was skeptical about cleaning the ports with alcohol rub, but it actually worked
Thank you
Does this work for a Surface pro 6?
Thankyou so much, I had an online lesson and was freaking out so much, thankyouuu
I don’t ever comment or give reviews but this was a quick and straight forward fix. Thanks
First method worked for me! As opposed to what you said, the cursor didnt show so I just touched "Exit", but when my lock screen popped up, the cursor was back!! Thank you so much!
You just made my day 🙂, I thought this was it for my old loved surface pro 4. But your super cool and easy fix (version 1) saved my old comupter from being replaced "already". Now give it a 2nd life. Thank you so much.
Cheers Daniel from Switzerland
First one worked for me. Thanks. Saved the day :)
Omg THANK YOU I WAS ABOUT TO CRYYYY
The power and volume up key allowed me to use the keyboard successfully to login again on my sign in screen. Beyond that, I still cannot type in any documents, web browsers, search bar, etc.
Are there any other fixes?
The press and hold into BISO method really works! My SFPro7 could not charge and keyboard didn't work. I found your video. Now these have been fixed. Thank you so much!
My Surface Pro just stopped working. Read and tried all the steps from MS Website, but this one did the trick. Many thanks!
Omg thank you! I spent like 30 minutes stressing out over it and it worked straight away after watching this video!
THANK YOU!!! the bios worked! After trying everything, I thought the keyboard just died. I bought a new keyboard and to my surprise, it didn't work either!! I found this video and after doing the BIOS reset, both the new and old keyboard started working!
I have a Dell tablet with the keypad and the rubbing alcohol did the trick after a week of not been able to use it.
You are awesome!
done what you have explain several times but still nothing with 2 keyboards. Something I'm doing wrong or something wrong with software. Under Bluetooth devices connections, something appears as unknown device. Updated drivers , rebooted , nothing !
Worked for my 10 yr old surface pro 3 thank you surface pro expensive but still going strong. I'm gonna try and make it to 20 yrs. Still looks new
Please help.
I am experiencing an issue on my Surface Pro 9. It's suppose to change to tablet interface when you detach the surface keyboard on landscape position. But it's not doing that. (Tablet interface is when taskbar is bigger and touchkeyboard appears whenever you need to type).
There are workarounds but I am annoyed: (1) After detaching surface keeybard, I press the power button to sleep mode then boot again and it will only then be in tablet mode. (2) When I turn my tablet sideward, the screen will rotate then I detach the keayboard only then it works conveniently like a tablet.
What is more annoying, when you detach the surface keyboard on a landscape position, it does not seem to detect that and worse now it won't rotate screen stays on landscape and no touch keyboard popping up. So, I need to do the workaround (1).
I already contacted Microsoft, tried reinstalling Win11, reset settings and check updates. But to no avail.
This is frustrating. Just bought this for weeks and it's having this issue. Hope you could help.
Nico
Neither worked. I cleaned my contacts the other day with rubbing alcohol, and just performed the bios function. Still no curser or keyboard functions.
Any more suggestions??
This video may be 4 years old but it saved me today! Solution 2 was the trick. So crazy because I haven't even disconnected the keyboard in months so I never thought it would be dirty. Thank you for saving the day.
Glad it helped!
Thanks man! I had tried everything but didn't know about the boot to Bios screen...I usually let go of the two buttons to just do a hard reboot. That first tip was the trick to get mine back!
Thank you - I had tried everything - re-setting computer and re-loading windows 10.. but this is the first time I've been able to use the keyboard for a while!
2022 update! YOURE AMAZING
Surface Labtop 2 (not detachable) wasn’t working trying to touch screen click through settings to find something. Nothing worked. Diagnostics didn’t work. Used the Volume up and power down key and worked
Thank you very much!
First one fixed the same issue on my surface laptop 2. Thank you!!!
Thank you so much!!
Finally a solution that works. I started with the rubbing alcohol method and it worked instantly. I've been searching for ways to fix this and nothing ever worked. So glad I found this video!
Using rubbing alcohol would have been my 3rd step.
Wow, I cannot believe the alcohol method actually worked. Thank you so much for your help.
This was sooo helpful. I'm in the middle of doctoral work and I don't have time for the shenanigans and typing disruptions. Thank you.
I was struggling with that until I watch your 2 suggestions.
The use of the alcohol worked for me.
Thumb up.
Worked like a charm. The 2nd method.
Mines a Microsoft surface go and it won’t work will this help it??
Thank you so much! I’ve gone through a few videos on UA-cam trying to fix this. Your first solution worked for me. Thank ya!!
Going to bio's and restarting always works for me. I have had to do it more than once on occasion. This video has been a lifesaver for me, bc I always forget what buttons to push 😂
It’s such a relief you popped right up when searching google. The first option worked! My tablet or key board wasn’t working and now it does! Thank you!😊
DUDE!! The rubbing alcohol worked!!!! THANK YOU!!!!
Awesomeness! The alchol technique worked! Thank you!
Thank you, I tried the rubbing alcohol and it worked immediately. :)
Thanks a lot!My laptop fell on the carpet with the keyboard being detached.Step 2 worked for me.thanks again!
Thank you so much, mine began to be unresponsive and as I gave up, I decided to look for reviews on other options and thankfully this video popped up first and saved me from buying another one 🙏🏼
update: I thought I was done with just doing the first method (and it worked initially) but when I detached and reattached the keyboard it became unresponsive again, went ahead and did the second method and now its completely fixed!
thank you brother i was stressing the combo of both helped
Option 1 worked the first time, and it would reignite my password, but option one fixed the entire issue. Thank you very much!! 😃
You saved my teaching day, I was able to enter grades immediately. Thankyou thank you and blessed thank-you! You saved me a lot of headache today and in the future if it ever happens again. A watcher from Alabama!.
I have to say thank you ! it works great ,I spend 3 hours before I found your video ...thanks!
Thank you .. I actually had to do both steps in order to work... Thank you for help in details..
After cleaning the contacts my keyboard works great, thank you.
Hero, my keyboard hasnt been working and uni is starting in 2 days, this dude is a literal lifesaver, thanks for your help!!
Thanks so much. Holding down the two buttons worked!
This isn't working for my surface pro , i did thise two ideas in your video and still no change. The back side of the keyboard connecting area os a bit swollen look i don't know does that any water contents? Cause the leather behind the keyboard is so loose and smooth
this is definitively the best tech support video
Thank you so much! I was researching why it suddenly stopped working, and all I kept reading was that the ports or keyboard were broken and it would need to fixed or replaced.
I'm so glad people like you exist..... I was freaking out but the first method worked for me
I don’t even comment but because it worked I wanna make sure that everyone realizes that this guy knows what he’s talking about
Thanks so much for the solution! (Typing this after fixing with the first method) My keyboard was literally working an hour before and just suddenly stopped working. Those articles online are just useless. I don't know how you find the first solution but it saved me from buying a new keyboard.
Fix your stuff Microsoft, why does a problem 2 years old still exist
So a couple of days ago there was a coffee spill which I immediately cleaned up, but I guess not what I couldn't see. The Bios thing didn't work but cleaning the contacts worked like a charm! Thank you thank you!
The button solution is very amazing. Thank you very much
I have the surface laptop and I tried the first method with just holding on the power button. It restarted the laptop and everything is back to normal. Thank U!
first method worked perfect. thank you! you deserve a medal for this 😭😭😭
I’ll Amazon him a medal
Right now! Thank you!!
But how do you activate keyboard cuz mine isn't working. I have the K10 tablet by vastking
Also on zoom I'm able to hear the other person but they can't hear me even with my headphones in. Even when I turn volume and microphone on. All the permissions are enabled for the app so I'm not sure why that's happening. It's really annoying. I don't know if it's a zoom issue or my tablet but it's a new tablet
Tried everything you said and others and still no joy..... Any other suggestions ?
Did u figure it out cuz the same thing is happening to me 😭 and I don’t want to buy a new keyboard
@@helloperson9717 unfortunately no
@@sarahpowell4413 dang 😭😞 ty for responding I’m currently trying to fix it myself
MISS GIRL I JUST FIXED MINE HAVE THE KEYBOARD ON AND GO TO SETTINGS type in keyboard and click it and go to typing insights and type it doesn’t work and stuff and if ur stuffs updated and stuff idk but it helped !
Do you like cigars! This man needs a big fat one. Did the "hold power button for 1 minute" followed with "volume and power button for 15 seconds. It booted up normally and we are off and running. Many thanks!
Thank you sooo much! The first one was not working, but when i tried the second one, Thanks God, its working!
Thank you!!! School is back online and I my keyboard would not respond, I was freaking out! It's working perfectly now
Hello from Spain,
My father was about to give up trying to fix the external keyboard... I tried to help him but couldn't find a solution , and then I found your video.. the alcohol solution :)
Thank you soooo much!
Muchas gracias!!!
Thank you very much. Cleaning the contacts worked for me.
Thank you! The first option worked perfectly.
Thank You so much! Issue resolved after following your instructions.
Hell yes. Watched like 4 videos and option 1 for me worked
Thank you for these tips! How about if the touchpad/mouse is unresponsive, too? Unfortunately, I couldn't follow through with all the suggestions because the touchpad is unresponsive as well. I can't even work around this issue by tapping on the touch screen, because that's disabled. Any thoughts?
Oh my god. I thought this was fake. I tried the alcohol solution and it worked. Not immediately but it took around 5-10 minutes for it to start responding again! Thank you so much!
Thanks heaps - it worked, but now the problem is happening with frightening regularity. It happened yesterday in a Zoom lesson and I couldn't type in the Chat box so I had to abandon the class. I'm so over Surface Pro, and it looks as though many other people have had the same problem as you've garnered 100,000+ views!
Thanks very much. I’m not sure whether it was a coincidence or not, but when I tried the first method, my keyboard still wasn’t responsive, but after I restarted from that screen, it worked. I had restarted a couple times before to no avail.
Just cleaned with Alcohol, this works for me. Thumbs UP!!!
I have not been able to use my Surface for almost one year. Your bios solution fixed it in SECONDS. Thank you sir! Awesome video.
The alcohol trick worked. Saved my life!!!
thank you so much for your simple productive solution! super cool! please keep them coming!! :) 5 stars for you! My keyboard was unresponsive and I got it up and running in a minute
with your super instructions! you do deserve a medal!
The work from home hero award goes to…!👏🏾👏🏾👏🏾 Thanks Champ!
the alcohol cleaning worked for me. Thanks for the tips!
U r awesome thank you two 👍 👍 up❤❤❤
After having tried various methods, your second proposal finally worked (I used ethyl alcohol). Your video is really helpful. Thanks a lot, thumbs up!
OMG THANK YOU SO MUCH FOR THIS VIDEO !!!! I was desperate ! But the first trick resolved everything !! Thank you so much !
I would just like to add that if when you're in the bios, you still can't do anything, go to Devices and check if the "Surface type cover port" is activated! Mine was off !!
Thank you! I have an MBA project due I was starting to cry