My dads phone screen just crashed and this was a lifesafer in getting access to the thing to transfer all the data to a new phone. You are a legend sir.
I have the keyboard n mouse connected as well as phone on the display but the combination of windows key and w isn't working. Any advice? Please and thanku
Awesome video, A little tip if the samsung DEX comes up when you plug your phone in telling you to tap your phone to allow use DEX just hit the Esc button on your keyboard.
Dude, this saved my life. I got to the step where you got the phone connected to the monitor from another video, but he didn't know how to enter the PIN with the keyboard, so I was stuck. He said your touchscreen had to be working for this to work, and mine wasn't, so I was freaking out. Then your video came along. Thanks a lot for sharing this.
heya, i had the same problem with my note 20 ultra, tied the same method, but couldnt get it on the tv screen, tried everything, spacebar, enter everything.. no thing worked. then i just put it back in the closet,yesterday i even went to samsung service centre, they opened the phone and said its electical damage due to moisture( which is so untrue) and adviced me to chnage the display with a quote of around euro 250, which i think will be of no use, now today of no reason it started on its own, i dont know till how long itll be fine. but im glad its back :)
@@WebLeoTV Mister, thank you very much for the tip that in background the mouse and keyboard is working. I was in this exact situation and what you can do it is to press TAB and Space until you enter. TAB move between clickable areas and you press TAB + Space until point into Start.
Worked perfectly on S20 FE when entering the number code. I was using works's DELL docking station, where I unplugged the laptop and plugged the S20 FE
this happen when you never used DEX. try pressing two time faster the power button. this will open de camera and activate dex....hope it works. depend on the update.
@@WebLeoTV ive used dex before. I tried pressing the power button quickly and it called 911 lol I had to explain to the Police that my Phone Was broken. I get the Lock on the gray screen With no clock and the digitizer stopped working.
Thank you, these tips were really awesome. I wanted to use these solutions as my S10+ got water damage and the screen is not working (only the alarm clock, for God's sake), with my Dex Station but looks not working. I was thinking about the keyboard, but I don't think that there could be any diffs. So I guess the Dex Station itself is not capable to handle these. I'll buy a cheap dongle then.
I had the same problem, but lucky me turned on the remote unlock feature in my Samsung account, so I was able to uncock the device and use the Dex Station properly after.
I have the keyboard n mouse connected as well as phone on the display but the combination of windows key and w isn't working. Any advice? Please and thanku
Very useful video but i have a questions : do you need to debug USB on the broken phone to connect the phone to the screen or do anything before connecting it ?
Idk who needs to hear this but I have a pin type, and I got stuck on the press start for Samsung Dex. I just press the power button to open the camera then used my mouse to slide the middle and I got to the Home Screen then walla.
I have the keyboard n mouse connected as well as phone on the display but the combination of windows key and w isn't working. Any advice? Please and thanku
That is a very helpful clip as you have explained step by step on how to connect the phone to TV/PC and you have covered pin code and patten to how to unlock the phone.
I see the lock screen with time, but phone does not respond to Windows + W - I use a Samsung S20 FE 5G.. ( it rebooted and I can hear it but display is black.) But the screen responds to display off button on my Logitech keyboard by going blank or showing time.. But unable to activate dex screen
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My phone has a pattern so I got the USB C Hub as suggested. However, Samsung Dex doesn't start, apparently because I never used it before on that phone so it's not enabled. Do you have any suggestions in this case? Thank you
As others have said my Samsung also isn't starting DeX when Pressing Windows+W because I never used DeX before. I have a mouse and Keyboard hooked up with an adapter. I get the unlock pattern screen but only seems to help turn on the phone, nothing comes on the screen after putting in the pattern and trying Windows+W. Great Video! Please update us on the workaround :)
@@WebLeoTV I also have this problem. Please can we get a new video soon.This is literally the closest I've been able to get to retrieving my photo that were on my device instead of my sd card.
broooo me salvaste la vidaaaa, compré un iPhone y tenía un celular Samsung Galaxy Note 9, el cual se le rompió la pantalla y no jaló el Touch y se ve la pantalla negro. Posteriormente compré una adaptador usb c a para que se pueda conectar, HDMI USB yUSB C lo conecté a mi pantalla y me aparecía bloqueado y no sabía cómo desbloquearlo , gracias a dios tengo un teclado de cable y lo conecte teclado y ya pude desbloquearlo, muchas gracias, ahora podré pasar los datos de este teléfono a mi celular nuevo
can this also be done for a damaged cellphone screen with a black screen, and is this without us giving permission again from the cellphone to enter the samsung dex?
Hi! if you never used dex and then the phone broke, its difficult because when you plug your phone to a tv o monitor the phone will ask you to activated. but later on i will make a new video to solve this issue
Hey, thanks for the video. For some reason, my phone is not bringing up the black lock screen on my TV. It was before, but after I restarted the phone (by holding the lock and volume down buttons for a long time), it doesn't show up anymore. The only thing that happens when I connect the adapter, my phone makes a notification sound as if something popped up on screen maybe. Not sure why it's not showing on the TV. I have S21 Ultra.
On my PC after I do my pattern to get into the phone Samsung Dex keeps telling me to press start to continue. There is no start on my key board so I don't know what to do.
Hi Leo! Thank you for posting this in English! I just purchaseda Logitech wireless keyboard abd mouse, and a HDMI/USB-C hub and connected everything like you shown on the video but nothing comes up on my computer and I can't see anything on the broken phone. Any idea what I'm doing wrong?
Hi Leo ... best video explanation of how to do it! Do you think it will work on my S7 edge (has micro usb connection) - I needed to order a micro usb to usb-c adabter to allow a connection to the hdmi adapters usb-c outlet that plugs into phone. I'm not sure the data will transfer through the adapter that I ordered??? Anyway the adapter is in the post and I just wondered what you thought? Jon.
@@WebLeoTV You were right ....No joy! Back to the drawing board....may need to replace screen just to get my messages and contacts. Moral to the story is -It pays to do backups!
I am having a S20 FE the screen is broken and touch also stopped working. The phone is restarted and now dex is not working because it is pattern protected and the win+w shortcut is also not working, please tell me is there any way to unlock the phone and use it with monitor?
try this (find on a page) Connect phone to a usb-c hub with enough ports for mouse-+kb Connect both mouse+kb Connect phone to tv IMPORTANT STEP - Once you see the black/grey screen, keep pressing "down then enter" on your keyboard until your phone recognizes that you're trying to press the emergency call button to try and make an emergency call. The emergency call page will now mirror on your TV. You can now check and move around your mouse and you will see your mouse cursor. Press and hold the physical power button on the side of your phone. Power options will appear (Power Off Restart - etc), at the bottom will be an option that says - side key settings. Press this side key settings button. Phone will now ask you for your pattern for unlocking your phone. You can now use your mouse to click and drag your pattern to unlock your phone. ~ Celebrate~ 1 hope this helps anybody who still hasn't gotten their data, and anybody who reads this in the future. Cheers! TL:DR- Use usb-c hub -+ mouse&kb + TV. Press down and enter on kb until you "click/touch" the emergency call button. Phone will now mirror. Press and hold power button on phone. Click side key
...problem with green/unresponsive flickering screen on S9...phone had pattern lock...trying to activate dex with Win Key + W , as you did , but dex cannot take control and asks to press acceptance from the phone...which of course i cant...please any ideas ???
yes. happen to me with an S22 Ultra. the only way is to used a mouse and try and guess to click where the ACCEPT botton is.....not an easy way, but i will try to make a tutorial soon.
i have a question sir, can i connect my phone (a Galaxy Note 9 with a broken screen, indeed) to my PC/Macbook screen via this HUB (or can i just buy a USB-C to HDMI cable) and use my integrated keyboard and touchpad to unlock and use the phone as you showed in the video? Does USB Debugging mode on the phone must be activated? Please answer ASAP, ty bro
My screen is broken to touch and view but I can see the 'welcome to samsung Dex tap start on your phone to start' via HDMI, however I can not tap anything on my phone since the touch screen doesn't work. How do you get past this step?
Does a keyboard and mouse have to be plugged in at the same time for dex to work as I currently only have an adaptor with one USB a port and samsung dex doesn't work when processing windows key and W
Also have the issue where just below the green screen I can just about see the accidental touch protection lock but it won't unlock when I slide it 😡😡😡
yes i do. But try this. press twice the power button to open the camera on the broken phone. and see if something apear on the screen. and second try to call to the broken phone....
I have a z flip trying your data recovery trick it won't show on screen screen not cracked just went black can tap on screen hear clicks trying dex app also on my TV with hdmi have a keyboard and mouse on it works for my working phone any thought
@@ranjocaba i dont remember exactly, but i think i tried pressing enter then an few Times and got to a settings Screen. And from the settings you can get to the Homescreen. Maybe i have time to try again later
@@ranjocaba 1. Connect phone to a usb-c hub with enough ports for mouse+kb 2. Connect both mouse+kb 3. Connect phone to tv 4. IMPORTANT STEP - Once you see the black/grey screen, keep pressing "down then enter" on your keyboard until your phone recognizes that you're trying to press the emergency call button to try and make an emergency call. 5. The emergency call page will now mirror on your TV. You can now check and move around your mouse and you will see your mouse cursor. 6. Press and hold the physical power button on the side of your phone. 7. Power options will appear (Power Off - Restart - etc), at the bottom will be an option that says - side key settings. 8. Press this side key settings button. 9. Phone will now ask you for your pattern for unlocking your phone. You can now use your mouse to click and drag your pattern to unlock your phone. 10. \~Celebrate\~
Hi, My case is pattern locked screen broken phone. I tried adapter , HDMI cable and Window+W option...Samsung Dex flashes on Display for just fraction of section and goes off immediately to mobile screen lock mode. How to successfully see Dex screen and pattern for longer time to unlock pattern? Any idea would help pls?
None of this worked for me. I've got the connector, the Bluetooth mouse and adaptor and a plug in keyboard. Mouse works fine elsewhere but not on this phone nor does the keyboard
May I know what should I do if I have a password instead of pattern or pin? I tried pressing win+w or esc...is there anyway to show the content of the screen or directly enter my password?
which is the final solution ? if this doesnt work ? i have a black screen pero me da notificaciones de mi alarmas por las mananas ... pero todo esta negro ni si quiera puedo apagarlo
@@WebLeoTV I've tried, nothing 😢 I've inserted a sim card into the phone and inserted the pin . This phone now shows up on find my Samsung, but I still can't get past the grey lock screen 😢 I can't seem to get onto the biometric pattern screen?
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Honestly bro, yours should be the only video on the internet of how to recover data on a samsung with a broken screen! Amazing!! Gracias!!!!
thanks! have a nice day.
My dads phone screen just crashed and this was a lifesafer in getting access to the thing to transfer all the data to a new phone. You are a legend sir.
nice to heard that! thanks! dont forget to suscribe if you can.
I have the keyboard n mouse connected as well as phone on the display but the combination of windows key and w isn't working. Any advice? Please and thanku
Awesome video, A little tip if the samsung DEX comes up when you plug your phone in telling you to tap your phone to allow use DEX just hit the Esc button on your keyboard.
thanks you! this tips help the comunity of this small channel
PIN THIS!
You are the only one, mentioning the start of dex via the shortcut, I will try this now. THX . Keep on the good work.
thanks!
Dude, this saved my life. I got to the step where you got the phone connected to the monitor from another video, but he didn't know how to enter the PIN with the keyboard, so I was stuck. He said your touchscreen had to be working for this to work, and mine wasn't, so I was freaking out. Then your video came along. Thanks a lot for sharing this.
I like your english. Because its easy understand when peoples english not the best. You using simple words and not to quick. Your video helpfull to.😊
nice to hear that. Thank you!
bro you're a random and unexpected hero. thanks a million.
great to help you!
Thank you! At the store they said the only way you can get the information is by getting a new screen! They never show this! THANKS SO MUCH!
if it work, great for you!!!! but if it not, a new screen will be the solution.
Thanks. Was fing around for hours and you did it for me. ❤
Thanks for your SUPER LIKE! Happy to help you! Have a nice Day!!!
heya, i had the same problem with my note 20 ultra, tied the same method, but couldnt get it on the tv screen, tried everything, spacebar, enter everything.. no thing worked. then i just put it back in the closet,yesterday i even went to samsung service centre, they opened the phone and said its electical damage due to moisture( which is so untrue) and adviced me to chnage the display with a quote of around euro 250, which i think will be of no use, now today of no reason it started on its own, i dont know till how long itll be fine. but im glad its back :)
great to heard that!
@@WebLeoTV Mister, thank you very much for the tip that in background the mouse and keyboard is working. I was in this exact situation and what you can do it is to press TAB and Space until you enter. TAB move between clickable areas and you press TAB + Space until point into Start.
You are the man. I was stuck on the lockscreen!
thank you!
Thank you so much, I thought I was going to lose all my data but this was a total lifesaver
nice to hear thank from people around the globe. have a nice day.
The best method for me. When at the lock screen, press space bar then enter your password then press enter. Phenomenal
GREAT!
This was really helpful!! Thank you!! My s20 is going through the white screen of death and I couldnt unlock the screen!! Gracias!
a pleasure Zara!
Awesome! Extremely useful, Leo!
Thank you!
your welcome.
Worked perfectly on S20 FE when entering the number code. I was using works's DELL docking station, where I unplugged the laptop and plugged the S20 FE
Great!
Will it work for note 20 ultra bro plz tell😊
My device screen is completely ripped off from the device
what did u use ? a smart tv or a PC ?
@@hadjer8395 pc
awesome my s21 ultra screen and digitizer just randomly stopped working and i need to back up my phone you are a life saver
:( just got a hub and tried it, just shows a lock on the screen and the windows key+ w dosnt work for me
this happen when you never used DEX. try pressing two time faster the power button. this will open de camera and activate dex....hope it works. depend on the update.
@@WebLeoTV ive used dex before. I tried pressing the power button quickly and it called 911 lol I had to explain to the Police that my Phone Was broken.
I get the Lock on the gray screen With no clock and the digitizer stopped working.
Thank you, you showed me how to unlock the phone. I could not get past that part!
your welcome!
Big thanks for your video! This help many people with a broken screen problem like me.
nice to hear that!
thank you. I hope none of your own phone will get broken.
your welcome.
Thanks a ton for making this video. It worked like a charm on my phone
great!
Thank you man, out of everyone on youtube you were the only one that made it make sense to me, appreciate you immensely for that.
your welcome!
so clearly bro
im indonesian cant english best like u
but ur information very usefull for me
thanks alot
Thanks you! Have a nice day to the lovely people of indonesia.
Your English is very good. Great video, thanks for the useful information.
Thanks for your words. we try to speak better each day. have a nice day.
I can't try it now but thank you so much for giving an explaination. I was so sad about losing all my photos
hope when you buy the HUB could work.
Thank you, these tips were really awesome. I wanted to use these solutions as my S10+ got water damage and the screen is not working (only the alarm clock, for God's sake), with my Dex Station but looks not working. I was thinking about the keyboard, but I don't think that there could be any diffs. So I guess the Dex Station itself is not capable to handle these. I'll buy a cheap dongle then.
I had the same problem, but lucky me turned on the remote unlock feature in my Samsung account, so I was able to uncock the device and use the Dex Station properly after.
Thank you very much for your invaluable video guidance , you are a true champion of quality content.
Thanks kevin! trying to do my best.
Thank you very much, this helped so much. You have a new subscriber.
glad to hear that! thanks!
PERFECT VIDEO!! liked and subscribed
thanks!
Thanks! It doesn't work for me but glad it worked for others~
thanks
Thanks a lot !!! Worked great...had my phone (S10) screen totally crashed, touch wasn't working and had a pattern lock..your tips helped me solve it.
great!
What if your pattern isnt a W and there is no windows key on the keyboard?
I have the keyboard n mouse connected as well as phone on the display but the combination of windows key and w isn't working. Any advice? Please and thanku
@@jamessmith825 did you find a solution? i have the same problem
ive searched a lot of ways to do this and the other ones where bullshit but this one saved my life
Great to hear that! thanks so much for your commnet.
You are a lifesaver!
great to hear that!
Thanks!!! Worked on a broken display @S9+.
uf! great to hear that!
I have same s9+ but i can't unlock or use Window+W sir
If you have a pin/password try to press Win+W then enter the pin/password and hit enter.
Brother thanks I'm really happy i give you 5 star ❤
thanks bro!!! have a nice day!
Omg thank you the first time i was able to unlock it without even knowinh how
Nice to help you.
Very useful, big thanks
your welcome.
Good video.informative. pls teply that what are the devices u used for this task.
BASEUS USB C TO HDMI
Thank you so much, pattern works for me
uf great!!!!
Very useful video but i have a questions : do you need to debug USB on the broken phone to connect the phone to the screen or do anything before connecting it ?
No. Just plug it and prey
you rock man! Thanks for the tip
glad to hear that! greatings!
Dude thank you so much you're the best
thank man!
Thank you so much very informative video
you bet. greatings
Bro you are the best!!!!🥳🥳🥳🥳
thanks!!!!!!!!
You are a hero my friend
glad to help you.
Idk who needs to hear this but I have a pin type, and I got stuck on the press start for Samsung Dex. I just press the power button to open the camera then used my mouse to slide the middle and I got to the Home Screen then walla.
Just to let you know, you are a legend!
Thank you! This is the information I was looking for.
glad to hear that. thaks.
greatly appreciated. Helped me a LOT
your welcome! if you can, suscribe to help this small channel. Thanks!
I have the keyboard n mouse connected as well as phone on the display but the combination of windows key and w isn't working. Any advice? Please and thanku
That is a very helpful clip as you have explained step by step on how to connect the phone to TV/PC and you have covered pin code and patten to how to unlock the phone.
thanks
super, you are my angel, windows+w was for me the solution
Glad to help you!
@@WebLeoTV A link, please, is it possible? Where can we purchase this device (adapter, station, what do you call it)?
I see the lock screen with time, but phone does not respond to Windows + W - I use a Samsung S20 FE 5G.. ( it rebooted and I can hear it but display is black.)
But the screen responds to display off button on my Logitech keyboard by going blank or showing time..
But unable to activate dex screen
Same as me. Windows + W doesn't work
Excellent video thank you
your welcome!
Hi there!
Any way to use a bluetooth keyboard which wasn't previously paired with the broken phone?
no , you cant. bluetooth work like that, pairing. Used a wired or a wireless keyboard with the USB, its wireless, but not bluetooth. greatings.
Thank you!!!!!!!! Gonna try it soon!!!
great
Thank you so much, you saved my life.
nice to help you!
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My phone has a pattern so I got the USB C Hub as suggested. However, Samsung Dex doesn't start, apparently because I never used it before on that phone so it's not enabled. Do you have any suggestions in this case? Thank you
hi! i will make a video soon about that...
As others have said my Samsung also isn't starting DeX when Pressing Windows+W because I never used DeX before.
I have a mouse and Keyboard hooked up with an adapter. I get the unlock pattern screen but only seems to help turn on the phone, nothing comes on the screen after putting in the pattern and trying Windows+W. Great Video! Please update us on the workaround :)
Hello. Yes. I am aware of case like you. soon a new video.
@@WebLeoTV is there a new video? I have the same problem
@@WebLeoTV I also have this problem. Please can we get a new video soon.This is literally the closest I've been able to get to retrieving my photo that were on my device instead of my sd card.
Same problem here! please update us with a new video, i need to access all data abnd bank accounts on my samsung s10 :(
@@WebLeoTV let us know when its out please, much appreciated
Thank you SOOOOOO MUCH. Very helpful
your welcome!
I tried that and will in a locked screen. it only goes to emergency calls?
please help me
sometimes it depend on the update. :(
broooo me salvaste la vidaaaa, compré un iPhone y tenía un celular Samsung Galaxy Note 9, el cual se le rompió la pantalla y no jaló el Touch y se ve la pantalla negro. Posteriormente compré una adaptador usb c a para que se pueda conectar, HDMI USB yUSB C lo conecté a mi pantalla y me aparecía bloqueado y no sabía cómo desbloquearlo , gracias a dios tengo un teclado de cable y lo conecte teclado y ya pude desbloquearlo, muchas gracias, ahora podré pasar los datos de este teléfono a mi celular nuevo
me bueno!!! me alegro por ti! gracias por comentar!
can this also be done for a damaged cellphone screen with a black screen, and is this without us giving permission again from the cellphone to enter the samsung dex?
Hi! if you never used dex and then the phone broke, its difficult because when you plug your phone to a tv o monitor the phone will ask you to activated. but later on i will make a new video to solve this issue
Hey, thanks for the video. For some reason, my phone is not bringing up the black lock screen on my TV. It was before, but after I restarted the phone (by holding the lock and volume down buttons for a long time), it doesn't show up anymore. The only thing that happens when I connect the adapter, my phone makes a notification sound as if something popped up on screen maybe. Not sure why it's not showing on the TV. I have S21 Ultra.
if you formated the phone, then there is a big chance you will not access to dex. BUT if you only restarted, is very strange
On my PC after I do my pattern to get into the phone Samsung Dex keeps telling me to press start to continue. There is no start on my key board so I don't know what to do.
unlucky the CONTINUE button is on the broken screen.
Hi Leo! Thank you for posting this in English!
I just purchaseda Logitech wireless keyboard abd mouse, and a HDMI/USB-C hub and connected everything like you shown on the video but nothing comes up on my computer and I can't see anything on the broken phone. Any idea what I'm doing wrong?
hi! what phone do you have?
Samsung Galaxy A50
@@NancyPreteRealEstatesorry nancy. as i mencion in the video only works with S line only.
Oh, I see. I missed that. Sorry. Thank you for your very prompt reply! :)
you saved my life today !
great! have a nice day!
Hi Leo ... best video explanation of how to do it! Do you think it will work on my S7 edge (has micro usb connection) - I needed to order a micro usb to usb-c adabter to allow a connection to the hdmi adapters usb-c outlet that plugs into phone. I'm not sure the data will transfer through the adapter that I ordered??? Anyway the adapter is in the post and I just wondered what you thought? Jon.
it won´t work matte. sorry. only from S8 up to S24 Line.
@@WebLeoTV You were right ....No joy! Back to the drawing board....may need to replace screen just to get my messages and contacts. Moral to the story is -It pays to do backups!
Very nice 👍
thanks!
Thank you so much! 🙏
nice to help you!
thanks dude! gracias!
your welcome!
I am having a S20 FE the screen is broken and touch also stopped working. The phone is restarted and now dex is not working because it is pattern protected and the win+w shortcut is also not working, please tell me is there any way to unlock the phone and use it with monitor?
try this (find on a page) Connect phone to a usb-c hub with enough ports for mouse-+kb
Connect both mouse+kb
Connect phone to tv
IMPORTANT STEP - Once you see the black/grey screen, keep pressing "down then enter" on your
keyboard until your phone recognizes that you're trying to press the emergency call button to try and
make an emergency call.
The emergency call page will now mirror on your TV. You can now check and move around your mouse
and you will see your mouse cursor.
Press and hold the physical power button on the side of your phone.
Power options will appear (Power Off Restart - etc), at the bottom will be an option that says - side key
settings.
Press this side key settings button.
Phone will now ask you for your pattern for unlocking your phone. You can now use your mouse to click
and drag your pattern to unlock your phone.
~ Celebrate~
1 hope this helps anybody who still hasn't gotten their data, and anybody who reads this in the future.
Cheers!
TL:DR- Use usb-c hub -+ mouse&kb + TV. Press down and enter on kb until you "click/touch" the
emergency call button. Phone will now mirror. Press and hold power button on phone. Click side key
Hei,doesn't help to my samsung s20fe why? Thanks
After doing this will i be able to use smart switch to transfer all the data to new phone?
yes, some users report that they could.
hello, thank you so much for the video, is there anyway i can switch from dex back to mirroring using a keyboard hotkey?
hello @Omar Alkhalil with WIN+W you can switch between Dex and mirror.
just what I needed!
thanks!
WebLeo Leo,A link, please, is it possible? Where can we purchase this device (adapter, station, what do you call it)?
i used the brand BASEUS USB C TO HDMI
3:09 What if I make PIN code with letters and numbers? Do I have to click space bar then press letters and numbers PIN code?
it could work too...give it a try and then share here with the comunnity.
...problem with green/unresponsive flickering screen on S9...phone had pattern lock...trying to activate dex with Win Key + W , as you did , but dex cannot take control and asks to press acceptance from the phone...which of course i cant...please any ideas ???
I Have the same Problem my Brother
yes. happen to me with an S22 Ultra. the only way is to used a mouse and try and guess to click where the ACCEPT botton is.....not an easy way, but i will try to make a tutorial soon.
i have a question sir, can i connect my phone (a Galaxy Note 9 with a broken screen, indeed) to my PC/Macbook screen via this HUB (or can i just buy a USB-C to HDMI cable) and use my integrated keyboard and touchpad to unlock and use the phone as you showed in the video? Does USB Debugging mode on the phone must be activated? Please answer ASAP, ty bro
no way you can do it if debugging mode isnt turn on.
My screen is broken to touch and view but I can see the 'welcome to samsung Dex tap start on your phone to start' via HDMI, however I can not tap anything on my phone since the touch screen doesn't work. How do you get past this step?
hi! did you used a mouse connected to the hub? may be there you can click on the TAP START
Use a ps4 or 5 with TouchPad just scroll and click on till you see samsung dex come up it works great
This is a awesome video could you post a link to where I can get those devices or what are the name of those devices
hello. in the description box.
What is the name of the hub you are using to mirror the phone to the monitor?
BESAUS. i left a link in the description below
Thank you very much i needed this video.
Nice to help you.
I do all what you said, even using same devices however I can't make it work to show on my Samsung TV? Any idea? tried 3 different HDMI cables also.
sometimes its depend on the update...try to call to that broken phone and watch if something appeard on screen.
I don't have a numpad, can I use the normal number row?
Edit: you can! Same thing i guess, thought it would be picky about it, THANKS DUDE
your welcome!
Does a keyboard and mouse have to be plugged in at the same time for dex to work as I currently only have an adaptor with one USB a port and samsung dex doesn't work when processing windows key and W
Also have the issue where just below the green screen I can just about see the accidental touch protection lock but it won't unlock when I slide it 😡😡😡
yes! mine have 3.
@@WebLeoTVwindows key and W doesn't do anything for me 😡😡
@@lukemurphy6315Same. 😢
@@GiovanaSimmer same here, any fix yet?
Do you have to enable the dex option before in your phone for this to work? Because windows+w key shortcut isn't working for me
yes i do. But try this. press twice the power button to open the camera on the broken phone. and see if something apear on the screen. and second try to call to the broken phone....
I have a z flip trying your data recovery trick it won't show on screen screen not cracked just went black can tap on screen hear clicks trying dex app also on my TV with hdmi have a keyboard and mouse on it works for my working phone any thought
unlucky Z flip serie DONT HAVE SAMSUNG DEX, only the fold serie
hey, i have the same issue with the gray lockscreen but windows + w doesnt do anything. do you have any idea?
hi! try backspace + UP key
I have the same issue, tried the backspace + up keys without sucess. Any other suggestion?
@@ranjocaba i dont remember exactly, but i think i tried pressing enter then an few Times and got to a settings Screen. And from the settings you can get to the Homescreen. Maybe i have time to try again later
@@ranjocaba
1. Connect phone to a usb-c hub with enough ports for mouse+kb
2. Connect both mouse+kb
3. Connect phone to tv
4. IMPORTANT STEP - Once you see the black/grey screen, keep pressing "down then enter" on your keyboard until your phone recognizes that you're trying to press the emergency call button to try and make an emergency call.
5. The emergency call page will now mirror on your TV. You can now check and move around your mouse and you will see your mouse cursor.
6. Press and hold the physical power button on the side of your phone.
7. Power options will appear (Power Off - Restart - etc), at the bottom will be an option that says - side key settings.
8. Press this side key settings button.
9. Phone will now ask you for your pattern for unlocking your phone. You can now use your mouse to click and drag your pattern to unlock your phone.
10. \~Celebrate\~
@@pets2798 you're the BEST!
Hi, My case is pattern locked screen broken phone. I tried adapter , HDMI cable and Window+W option...Samsung Dex flashes on Display for just fraction of section and goes off immediately to mobile screen lock mode. How to successfully see Dex screen and pattern for longer time to unlock pattern? Any idea would help pls?
hi! did you connect your power supply to the adapter? some USC C to HDMI adapters need to be power . then you connect your phone.
None of this worked for me. I've got the connector, the Bluetooth mouse and adaptor and a plug in keyboard. Mouse works fine elsewhere but not on this phone nor does the keyboard
What your phones name
should be a WIRELESS mouse or keyboard, not a bluetooth with its usb.
@@WebLeoTV what!? How do you have a "wireless mouse" that isn't Bluetooth? LMAO 🤣. How's does it connect? ... Through fairy fart magic? Lol
May I know what should I do if I have a password instead of pattern or pin? I tried pressing win+w or esc...is there anyway to show the content of the screen or directly enter my password?
i will test something new and i come back
Me gusto! Thank you so much.
Un gusto. Your welcome!
Thx A Lot ! U are the man
Your welcome
which is the final solution ? if this doesnt work ?
i have a black screen pero me da notificaciones de mi alarmas por las mananas ... pero todo esta negro ni si quiera puedo apagarlo
The final solution es arreglar la pantalla. Es caro, pero si los datos son importantes vale la compra.
You are legend
nices to help you!
thanx bro...
my s8 plus dead screen since 2021, maybe that thing work
Hi leo! I haven't got dex activated, and I'm stuck on the time screen 😢 any other options I have?
hi! SPACEBAR + UP key?
@@WebLeoTVsame problema here. Space + UP does not work
@@WebLeoTV I've tried, nothing 😢
I've inserted a sim card into the phone and inserted the pin . This phone now shows up on find my Samsung, but I still can't get past the grey lock screen 😢 I can't seem to get onto the biometric pattern screen?
@@chadlourens7575 may be the phone is unlock now but as you never used dex, its a bit complicated.
Is enabling of USB debugging not required on phone ?
not in samsung dex.
Excelente 👌
Very useful
thanks