Samsung Phone With A Broken Screen? Here Is How You Can Recover All Your Important Data!

Поділитися
Вставка
  • Опубліковано 15 жов 2024
  • This video shows you how to recover and transfer all your important data (photos, videos, messages, apps, documents) from a Samsung phone with a non-functioning display on a PC or another smartphone.
    ================================
    Chapters:
    0. Intro: 0:00
    1. Stuff we will need: 0:41
    2. How to unlock the phone: 1:50
    3. Different Unlock Scenarios: 4:18
    4. Methods of getting data off your broken phone: 5:38
    5. Copy the entire contents of your broken phone onto the new one: 6:23
    6. How to restore the contents of the Secure Folder: 9:40
    7. What if you have a USB C TouchScreen monitor: 10:52
    8. Why biometrics are not going to work: 11:50
    9. Why can't you connect your phone to a PC: 12:16
    10. Google QuickShare Method (Transfer files to PC): 12:50
    ================================
    Links:
    Logitech K400 Plus Wireless Keyboard Mouse Combo:
    Amazon US:
    www.amazon.com...
    Amazon India:
    amzn.to/3W0wH2j
    USB Type C to HDMI and USB A
    Amazon US:
    www.amazon.com...
    Amazon India:
    amzn.to/42tsy8t
    Monitor:
    ViewSonic TD1655 Monitor:
    Amazon US:
    www.amazon.com...
    Amazon India:
    amzn.to/44b4msP
    TGC is a part of Amazon's Affiliate programme, when you purchase a product from the links above, we earn a small commission at no extra cost to you, this helps support the channel.
    ================================
    www.android.co...
    ================================
    Social Media Links:
    / techguycharlie
    / techguycharlie
    ================================
    #greenscreen #brokenscreen #datarecovery

КОМЕНТАРІ • 126

  • @pkoppula
    @pkoppula 3 місяці тому +9

    You're one of the best in UA-cam. Thanks for all your great work, Charlie. 🙏

    • @TechGuyCharlie
      @TechGuyCharlie  3 місяці тому +3

      You are so kind!! Thank you! Means a lot!!

    • @timbob1145
      @timbob1145 3 місяці тому +1

      ​@TechGuyCharlie he's right, you really do think of some great info to share and you always present it in such a friendly and clear manner. Cheers

    • @watsomd
      @watsomd 2 місяці тому

      @@TechGuyCharlie Does this work if your phone has been restarted and must be unlocked with a code? Z Flip 4, broken screen, No Touch

  • @TammiDann-Glennie
    @TammiDann-Glennie День тому

    Thank You! I broke my phone screen and your video helped me get everything transferred over to my new phone.

    • @TechGuyCharlie
      @TechGuyCharlie  19 годин тому

      I am so glad to hear this!! Glad I was able to help you out!! 😊

  • @smchiasson
    @smchiasson 2 місяці тому +2

    My phone died on the way home from work and this video is going to help me get the info off of it right away. Thank you so much!

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      Hey, did any of the methods work for you? I'd love to hear.

  • @MzVavau08
    @MzVavau08 8 днів тому +1

    Thank you so much, you literally saved my life. I followed all the steps, and i was able to get all my data from my old green screen s21 onto my galaxy. THANK YOUUUU SO MUCHHHHH ❤❤❤❤❤❤

    • @TechGuyCharlie
      @TechGuyCharlie  7 днів тому

      Hey I am really glad the video was helpful. 😊😊

  • @victoriashodipo7219
    @victoriashodipo7219 14 днів тому

    It worked for me. Thank you so much. I'm finally rid of this defective phone I bought, but was afraid I would be stuck with it cos I could not find a way to factory reset it as my data was already on the phone. But I followed the steps, bought the exact same keyboard and the phone came up on my monitor. And I was able to reset it. Now I can return it and get my money back. Makes me really happy. Blessings

  • @Abze
    @Abze 11 днів тому +1

    hi, does this work with a zte optus phone?

  • @DavidSmith-dd3vk
    @DavidSmith-dd3vk 2 місяці тому +10

    How do you unlock with this problem if you have a pattern lock?

    • @flacktastic21
      @flacktastic21 Місяць тому

      Need this answer please 🙏!

    • @marshallm4551
      @marshallm4551 Місяць тому +1

      @@flacktastic21 he replied to another comment about this and said it isn't possible if you have a pattern lock

    • @kenny9054
      @kenny9054 Місяць тому +1

      I might be lucky, but when pulled out the stylus, it woke up the phone or screen haptic have you. From there, I used my stylus and did my pattern on the green screened phone. Since it's become a habit, I got it in the first try. Then, Samsung Dex popped up on my monitor and I had to accept to use it. I just poked around with the stylus and eventually hit where the accept button was. From there I was in. And everytime I hook my phone up to the monitor now, the phone appears as it used to with the pattern lock. Using a mouse, I drag and complete it and I'm in. Hope you get as lucky as me.

    • @DavidSmith-dd3vk
      @DavidSmith-dd3vk 26 днів тому

      @@kenny9054 The Samsung 8 does not have stylus, only finger operation

    • @kenny9054
      @kenny9054 26 днів тому

      ​​@@DavidSmith-dd3vkI should have mentioned I have a Samsung Note (10 plus) phone. The Note series includes S Pens. If you have a Galaxy phone, the stylus was included later. I guess not on your model unfortunately.

  • @jovandragojevic3885
    @jovandragojevic3885 11 днів тому

    what if i connect my phone to the laptop can i use laptops mouse and keyboard because i do not have access to 3 in 1 hdmi to c port

  • @emekwenneamaka893
    @emekwenneamaka893 2 місяці тому +1

    Can I just connect it to a laptop since its a screen and keyboard all together

  • @IEuphonist04
    @IEuphonist04 11 днів тому

    is it at all possible to unlock the screen if the lock is a pattern?

  • @danemiller4852
    @danemiller4852 3 місяці тому +13

    what if your phone doesnt appear on the monitor?

    • @bmcgama
      @bmcgama Місяць тому +3

      Any updates on that I have the same situation here 😢

    • @amyf2012
      @amyf2012 Місяць тому +2

      Same here, phone doesn't appear on screen. Any suggestions Mr. Charlie?

    • @rayl74
      @rayl74 16 днів тому

      I tried this method for the samsung flip 4 and the screen doesn't show as well. Any suggestions on this?

    • @sharynbarrett7221
      @sharynbarrett7221 13 днів тому

      Same with me 😢 please help 🙏

    • @Gubrass
      @Gubrass 9 днів тому +1

      Press the Space Key 2 times and then enter your password.

  • @LaLuzquenohierelosojos
    @LaLuzquenohierelosojos Місяць тому

    What if the phone is expecting to be unlocked with a fingerprint? How do I switch from fingerprint to PIN with the keyboard?

  • @4NowIsGood
    @4NowIsGood 2 місяці тому

    I followed your old video instructions, and was able to recover all my stuff, now 6 months later; I broke the 2nd and had to buy a 3rd phone. This time after clicking next to transfer Google account it then says, “Error 500”, I can click next and it looks like my data moved, but not most of my apps or screen settings, (even tried to move the original phone data, same results), Any ideas?? Thanks!

  • @JoelStubblefield
    @JoelStubblefield 12 днів тому

    ok, so I purchased all the things needed to do this. The phone that I want to get my data off is a Samsung Flip 5. The problem is that my internal screen has a big black blob in the middle and I can only see the edges, mostly. When this happened, my phone "went crazy" after the black blob appeared. It started, by itself trying to unlock itself by keying numbers...it almost looked as if someone was hacking it...but they weren't. Then it was auto-dialing phone numbers and opening web pages all on its own. I finally removed the SIM card.
    Now to the present time...I have connected everything as your wonderful video outlines. My phone projects the lock screen onto the monitor so that part works. I am getting the message on the outer screen of my Flip 5 that says "Too many attempts, try again in 23 hours and 47 minutes, etc. My questions are: 1. Do I need to put the SIM card back in the phone for this to work? 2. Any other tricks to make the lock screen come unlocked? I know and remember my 6-digit passcode. Thanks in advance for your advice and help.

    • @TechGuyCharlie
      @TechGuyCharlie  12 днів тому

      I think what has happened is the touch layer was wrecked and it input a bunch of random things on the lock screen that caused the 'Too many attempts' thing, you could wait 24 hours and then connect the phone to the monitor and keyboard and see if you can unlock the phone.
      And to answer your question:
      1. You don't need a SIM card to do this.
      2. Since you've got the flip, you can try unlocking from the cover-screen and then open the phone while connecting it to the external monitor, that should also work.

    • @JoelStubblefield
      @JoelStubblefield 5 днів тому

      @@TechGuyCharlie Thanks so much for your reply. I have tried every day. I have to wait because it says to try again in 24 hours. So, it does reset and I can even see the numerical keypad on the outer screen. It will let me use the Logitech all-in-one keyboard you recommended or even let me type in on the outer screen. Either way, it locks it again for 24 hours after only one try. My amateur theory is that the damaged touch layer still generates "trys" and keeps me locked out. I wish there was a way to bypass or disconnect the touch function.

  • @lamstof01
    @lamstof01 Місяць тому

    I have a problem where the grayscreen with the lock symbol does not show up when i connect to the screen. I have a S20 FE and have used Dex before, but my phone was turned off and om, so I dont know if that’s the problem

  • @M..D..K.95
    @M..D..K.95 4 дні тому

    I tried as u said but when i connect its goes in samsung dex mode and i can't use smart switch on that.. have any solution for that?

    • @TechGuyCharlie
      @TechGuyCharlie  3 дні тому

      Just exit DeX and you will see the screen of your phone on the external monitor.

  • @sheikhmohammadullah8343
    @sheikhmohammadullah8343 2 місяці тому

    My Samsung note 10 plus with broken screen resetted. Any way to recover images and videos?

  • @lynnethebeautifulone4145
    @lynnethebeautifulone4145 3 місяці тому +1

    I always enjoy your video, Charlie. If I don't need them at the moment, they are kept just in case I do at another time. Thanks for sharing your smarts with us all. 🙂

    • @TechGuyCharlie
      @TechGuyCharlie  3 місяці тому +2

      Thank you, this means a lot and I hope you won't ever need to watch this video in the future 😁 after all, these are very expensive phones. Will get back to regular tips and tricks from next week. 😊

  • @itsyourghurlsabel5562
    @itsyourghurlsabel5562 2 місяці тому

    What can i do if my phone is have a password?? then my lcd is already broken how can i restore my files and pictures as well?

  • @sankarphat
    @sankarphat Місяць тому

    Can i do it if my phone is power off and have pin ?

  • @ninabradley3479
    @ninabradley3479 25 днів тому

    can you just connect a usb wired keyboard and mouse to the usb a port on the 3-n-1?

  • @Anthony-ng5pq
    @Anthony-ng5pq Місяць тому

    Thank you for taking the time to make this video. It is frustrating that the smart switch app will not work in Samsung Dex, it would have made things much easier for phone data recovery. Is this just a security feature or is there another reason?

    • @TechGuyCharlie
      @TechGuyCharlie  Місяць тому

      I was thinking the same thing! I have no idea why the smart switch app does not work in DeX or why Samsung didn't make it compatible, pretty sure there might be a reason behind it which only Samsung knows.

  • @niceashcigar4476
    @niceashcigar4476 24 дні тому

    will a laptop with a hdmi port work .to transfer data

  • @delvene2020
    @delvene2020 2 дні тому

    How do I unlock my broken phone if I use a pattern instead of a code

  • @JulieBirTV
    @JulieBirTV Місяць тому

    What if the phone is saved with a pattern instead of numbers? Cannot see anything on my screen. Can hear the woman in the background. Help

    • @TechGuyCharlie
      @TechGuyCharlie  Місяць тому

      Its impossible to unlock a phone with a pattern lock, if the touch screen works, you can give it a try, but most likely you wont be able to.. the only way to recover is to get the screen fixed.

  • @MostlyGh0stly_
    @MostlyGh0stly_ 21 день тому

    apperently this doesnt work with phones that are not of S series samsung on the Samsung side of the phones. How true is this? Can i do this with a samsung a51 5g?

    • @TechGuyCharlie
      @TechGuyCharlie  20 днів тому

      That is correct, apparently your phone needs to support video out through its USB C port, I havent owned an A series smartphone, so I cant cross check it, so if the a51 supports video out, this method will work, if it does not, then it wont, sadly the only option would be to get the screen replaced :(

  • @kishorejeyapal1336
    @kishorejeyapal1336 Місяць тому

    Is it possible to recover data from water damaged s23 ultra phone?... (Seems like mother board also dead)😢

    • @TechGuyCharlie
      @TechGuyCharlie  Місяць тому

      RIP, its impossible to recover anything from a water damaged motherboard, you can but will need to contact professional data recovery service, which will cost more than a new phone.

  • @shane9ish
    @shane9ish Місяць тому

    Great clip thanks for posting -what about including a diagram with cords and type of cord and where they are plugged for people who sorta get it but need clarification with a diagram

  • @valdo250583
    @valdo250583 2 місяці тому

    Thank you so so so much charly, thanks to you I'm able to get back my stuff from an old brocken phone, you're the best, God bless you 🙋🏻‍♂️

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому +2

      That sounds awesome! Glad I could help! 😊

  • @DIYDaveT
    @DIYDaveT 2 місяці тому

    So, so appreciated. Really. THANKS. This is the best and highest use of UA-cam.

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      Hey! I am super glad that I could be of help! 😊 which phone did you recover your data from?

  • @mrkk1569
    @mrkk1569 2 місяці тому

    Hi charlie my samsung galaxy f12 is locked 🔒 i forgot the lockscreen password is there any way to tranfer my phones data photos videos etc..

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      There is no way to recover data if you've forgotten the password, the only way to re-use the phone is to do a factory reset.

  • @BenAdams-v7y
    @BenAdams-v7y 11 днів тому

    Absolutely brilliant with the explanation and lucky for me you were the first search
    Subs ribed and just wondering if you could help ?
    Will this work with samsung galaxy ao4 and the samsung a9 tablet please

    • @TechGuyCharlie
      @TechGuyCharlie  9 днів тому

      Thank you!! I am not so sure about the A04, its an entry-level phone and usually these cant output video via USB C :(

  • @giantkd7459
    @giantkd7459 2 місяці тому

    My phone is a samsung A71 5G and its not appearing on the monitor? is there any other way to get data off my phone? my phone doesnt have usb debugging turned on.

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      My guess it the A71 5G does not support HDMI via USB, other than this there is no way to copy data off the phone, you will have to get the screen repaired or have a professional data recovery service do it for you, but those are expensive.

  • @StarsAndMotorsports
    @StarsAndMotorsports Місяць тому

    Can you figure out the Pixels? (6 and 7)

  • @ActionAvenueStudios-321
    @ActionAvenueStudios-321 3 місяці тому

    Ok what if say if your boke phone doesn't have the Bluetooth on that's needed to use with Quick Share??????

  • @TheEliteShatter
    @TheEliteShatter 9 днів тому

    Samsung DevX shows up for me requiring me to press start on the phone screen which I cannot

  • @amyf2012
    @amyf2012 Місяць тому

    Didn't work for me. My husband's phone (with a working screen) showed up, but when I plug mine in (with a broken screen) I get an audible tone, but nothing 4:48 at all is visible on monitor.

    • @TechGuyCharlie
      @TechGuyCharlie  Місяць тому

      Hey, which phone are you trying to connect to the monitor? It might be that it's one of those models which does not support HDMI through USB C.

  • @heyitsmerememberme9541
    @heyitsmerememberme9541 3 місяці тому +1

    all your videos are wonderful, thanks Charlie

    • @TechGuyCharlie
      @TechGuyCharlie  3 місяці тому +1

      Thank you!! Glad you enjoy them! 😊

  • @digitalassetcreator8079
    @digitalassetcreator8079 2 місяці тому

    Are you finding you still need to log in user name a passwords on apps?

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      On some apps, yes. It depends on the app policy, some allow their data to be transferred, some don't.

  • @shilpidutta6157
    @shilpidutta6157 2 місяці тому

    I had set password in my phone which I forgot.. is there any way to recover data for a samsung phone??. I don't have a backup account set. Any other option apart from factory reset? Please help @techguycharlie

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      There is no way to unlock a phone with a forgotten lock screen password/pin, this protection is there for a reason, or else it would be easy to copy photos/videos and other data from stolen phones. There is no other way than a factory data reset.

  • @TheTigersaracen
    @TheTigersaracen 2 місяці тому

    i get the lock icon on the tv and then nothing happens, tapping the spacebar on the wireless keyboard does nothing, any help...

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      Unplug the USB receiver and plug it back in (while the dongle is plugged in) see if it works then!

  • @sandyroloff1075
    @sandyroloff1075 Місяць тому

    Thank you, thank you. You saved me from my recliner smashed phone.

    • @TechGuyCharlie
      @TechGuyCharlie  Місяць тому

      OMG!! I'm sorry, I hope you were able to get your data off?

  • @313astrologytv-7
    @313astrologytv-7 Місяць тому

    Can you figure out how to do it on a Pixel 7?

    • @TechGuyCharlie
      @TechGuyCharlie  Місяць тому

      I don't have a pixel, but more or less It should be the same thing since both are running Android, minus Samsung DeX.

  • @dwill6686
    @dwill6686 2 місяці тому

    When i plug up my Samsung note20 using my rv as a monitor it just says no connection

  • @tsoyee
    @tsoyee 2 місяці тому

    My USB port water damage, water damage also damage my display. How for fix this problem?

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      The phone is pretty much gone, if the water has damaged the display then, I guess it has also come in contact with the motherboard, you will need to give your phone to a qualified tech for aftermarket repair, or have Samsung fix it, which is going to be quite expensive.

  • @usv_spajg4king516
    @usv_spajg4king516 2 місяці тому

    when i connect an adapter it always starts dex how do i force just hdmi signal and not dex

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      You should be able to use the mouse and keyboard normally in dex, so just exit dex and you will be able to use the phone normally on the external screen.

  • @mark93373
    @mark93373 3 місяці тому +2

    Great information. I hope I never need this.

    • @TechGuyCharlie
      @TechGuyCharlie  3 місяці тому +1

      I hope too! I've had 2 of these phones break on me, hopefully it won't happen again.

  • @hyperzonez1349
    @hyperzonez1349 2 місяці тому +1

    what if it has a pattern?

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      It's impossible to unlock the phone with a pattern lock if you've got a non-functional touch screen.
      You will need to get the screen fixed, there is no other way.

  • @cameronhill9746
    @cameronhill9746 2 місяці тому

    Thanks man cause the last video had me worried lol lol

  • @dacot27
    @dacot27 6 днів тому

    What if you look screen is swipe lock code?

    • @TechGuyCharlie
      @TechGuyCharlie  6 днів тому

      Then there is no way to unlock the phone, to unlock with a swipe code, you need at least one, the screen or the touch to be functional.

    • @dacot27
      @dacot27 6 днів тому

      @@TechGuyCharlie hi thanks I got into my phone some how haha

  • @antoniomontana4720
    @antoniomontana4720 25 днів тому

    What if you don't have a password but a pattern

    • @TechGuyCharlie
      @TechGuyCharlie  24 дні тому +1

      Then there is no way to unlock the phone. The only option would be to get the screen replaced.

  • @MohitKesarwani-e4s
    @MohitKesarwani-e4s 2 місяці тому

    I have A72 which has pattern lock and want to connect to laptaop how I do

    • @MohitKesarwani-e4s
      @MohitKesarwani-e4s 2 місяці тому

      And screen has broken

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      There is no way to unlock the phone with any method if you've got pattern unlock set. The only way is to get the screen repaired.

  • @jitendersharma9666
    @jitendersharma9666 Місяць тому

    what if mobile unlock through pattern.

    • @TechGuyCharlie
      @TechGuyCharlie  Місяць тому

      Impossible to unlock if you've got pattern lock set-up. Then the only way is to get the screen replaced.

  • @happyindia2537
    @happyindia2537 2 місяці тому +1

    Pattern lock user ??. what will you do

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      Unfortunately, there is no way to unlock a phone with pattern lock, none of the methods will work. The only way to recover data is to get the screen replaced.

    • @asdqwe_9381
      @asdqwe_9381 Місяць тому

      if ur phone has vibrations on its possible since you can work out where ur mouse is

  • @charlenerowe452
    @charlenerowe452 Місяць тому

    Cannot use dex for smart transfer 😮😢

    • @TechGuyCharlie
      @TechGuyCharlie  Місяць тому

      Yup! For some odd reason, smart switch does not work in DeX.

  • @tomaskrysl1234
    @tomaskrysl1234 2 місяці тому

    Does this work on old phone (Samsung Galaxy J5) with just the old micro USB connector?

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      It doesn't, works only with phones that support video out through USB C.

  • @victoriashodipo7219
    @victoriashodipo7219 16 днів тому

    Why can't we use a laptop

  • @MercedezTheFmGirl
    @MercedezTheFmGirl Місяць тому

    not with pattern

  • @MarcialPaszkiel-dy6hz
    @MarcialPaszkiel-dy6hz Місяць тому

    If you have a pattern lock, and it shows this grey screen with the appearing and disappearing lock symbol, you can try to plug in (or out) a keyboard, and you ll get ~0.5 seconds of screen view , sometimes. Good luck everyone

    • @sankarphat
      @sankarphat Місяць тому

      What should i do with the pattern? i will use the mouse to draw the pattern right?

  • @gotbordercollies
    @gotbordercollies 3 місяці тому +1

    Amazing

  • @nenadglavnik4843
    @nenadglavnik4843 Місяць тому

    Yeah, only answer to thank you, you are best. What about real answer, how to unlock with pattern?

    • @TechGuyCharlie
      @TechGuyCharlie  Місяць тому

      There is no way to unlock a phone with pattern lock if you've got a broken screen. Get your screen replaced if you want to recover the data.

  • @CherryPopBlossom
    @CherryPopBlossom 3 місяці тому

    Didn't work 😢

  • @kingj282
    @kingj282 14 днів тому

    thanks Google for disableing HDMI out. THANKS SO MUCH!!!

  • @giantkd7459
    @giantkd7459 2 місяці тому

    What happens if my phone doesnt appear on my monitor?

    • @TechGuyCharlie
      @TechGuyCharlie  2 місяці тому

      Then most likely the phone doesn't support video out, which model is it?

    • @dwill6686
      @dwill6686 2 місяці тому +1

      ​@TechGuyCharlie same issue I have note 20 ultra

    • @giantkd7459
      @giantkd7459 2 місяці тому

      @@TechGuyCharlie Samsung Galaxy A71 5G

    • @giantkd7459
      @giantkd7459 2 місяці тому +3

      @@TechGuyCharlie is there another way to get data with a samsung phone with a broken screen? My phone does not have USB debugging turned on.

    • @anyashah8473
      @anyashah8473 2 місяці тому

      @@TechGuyCharlie same problem.. i have s7 edge , please tell me is another way?