Day 6 of 1000 days: Everything is Sales and Marketing

I share one of the ways I grew my dental practice in Southern California over the past three years through exceptional customer service. I discuss the importance of training front office staff to handle patient calls with respect and efficiency, and how this impacts patient retention. Learn my methods for continuous improvement and the role of effective communication. Watch, like, and subscribe to discover how you can apply these strategies to your own business success!
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/ inlandchoicedental
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💆‍♀️ 💆‍♂️BECOME A PATIENT:
🦷 PRACTICE Website: www.InlandChoi...
💌Contact: [e-mail]

[@dochamza_u]

Underrated point about training front-end staff, and not many willing to have the uncomfortable conversation that all healthcare offices should be having! Recently came across your channel Dr. Choi, looking forward to rest of this journey of yours.

[@Dr_andrewchoi]

Thank you for leaving a comment. This gives me a lot of encouragement to keep going! Thank you

[@CoreyHennessy]

Love the transparency of your business and day to day, Subscribed to follow along as a lead generation agency owner!

[@Dr_andrewchoi]

Welcome Corey! Thanks for the comment and encouragement!

[@LessThanPi]

We are always selling.
Now that said… consider selling through the titles as well. :D
I’ve shared Chris Do’s videos with my team many times; he always resonates with my younger team members.
Curious are your outbound calls to new business or mostly follow up calls to existing customers?

[@Dr_andrewchoi]

I love Chris Do, what kind of business do you own?
What do you mean by selling through the title? Make a better title?

[@LessThanPi]

@@Dr_andrewchoi I was a manager at a medium sized healthcare staffing agency until recently, but since Covid the market has compressed a lot. as of a few months ago I’m back down to an account manager role.
I guess I got to the video too early before; the title of the UA-cam video was the name of the video file.

[@megametaman1955]

Hey at 9:20 your audio cuts out brotha. Good video though! RN from Dallas TX

[@Dr_andrewchoi]

Thank you for letting me know!!! Glad to see you got that far 😂 thanks! Hope to see you again!