MasterGrain Fiberglass Door - How It's Made

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КОМЕНТАРІ • 4

  • @TheJpsauve
    @TheJpsauve 2 роки тому

    We had a MasterGrain door installed recently and we are not very pleased. The transom window has a noticeable sag at the bottom of it, and the door groans like an old dog when it is opened or closed. A rep from the company made a site visit, and promised to remedy the situation and fix the door, but nothing has happened. All the promises the company makes on their website are just words. Three days ago I spoke to the rep on the phone and he said he would email me by EOD with how they were going to fix the door - and still nothing. We should have avoided this product and gone with a reputable door maker like Anderson, at least they stand by their products and don't hide behind empty words

    • @1stchoicehs
      @1stchoicehs  2 роки тому

      Hi John, thanks for your message. Mastergrain should definitely be making this right for you. I'm not finding your name in our database so I don't believe we're the company that installed this for you, if you believe your quote would be under another name with us, please contact 1st Choice Home Solutions directly. Mastergrain's contact information is as follows:
      Telephone
      +1 (416) 840-4566
      Toll-Free: +1 (800) 782-0559