And…. this is my corrected version of the statement : “FALCAM’s team have tested the Sony A7M4 and other cage bottom plates separately by installing them to the gimbal stabilizer quick-release plates and there was no shifting nor play. Our initial judgement is that it may be due to the factory's tooling issues that only occur rarely as we have very strict tolerances during manufacturing as well as strict quality control protocols. Despite that, we will perform a detailed investigation of this worn cage issue. In order to express our apology, we will send you a new L-Bracket for A7M4 as the replacement. We are very sorry that this happened to you and promise that we will conduct more stringent quality inspections on all the products in the future.”
I just bought the Treeroot tripod kit before watching this video. I was very worried at the start of the video, but now I think FALCAM are a good brand who care about their products and their customers. Thank you for sharing your honest experience.
That is the problem with trying to engineer a solution to a simple issue. Arca swiss although slower, is much more straight forward design wise and even manufecturing defects wont affect the usability much.
I use the FX3 cage. If I try it with the separately purchased F38, I have the same problem. The cage locks but shakes around. I'm not sure about the F38 because sometimes it slides out on its own. Maybe I'm overloading it.
3 дні тому
Since I have ordered a TreeRoot tripod (based on your review), I would like to enter the F38 ecosystem but to be honest the product catalog is quite disconcerting. Regarding the plates, there is the 2268 and the 2270 which is multi-holes, what is the difference? It seems that there are also 3 different plates: the original 2269, the anti-deflect 2401and the new v2 2401A. Which one to get? I have also found a base plate for the Weebill S. Will it be compatible with the Weebill 3E as well? Or can I simply add a 2268 base to the original Weebill 3E? I'm so confused and the Ulanzi website is pretty messy as well.
And…. this is my corrected version of the statement :
“FALCAM’s team have tested the Sony A7M4 and other cage bottom plates separately by installing them to the gimbal stabilizer quick-release plates and there was no shifting nor play. Our initial judgement is that it may be due to the factory's tooling issues that only occur rarely as we have very strict tolerances during manufacturing as well as strict quality control protocols.
Despite that, we will perform a detailed investigation of this worn cage issue. In order to express our apology, we will send you a new L-Bracket for A7M4 as the replacement. We are very sorry that this happened to you and promise that we will conduct more stringent quality inspections on all the products in the future.”
I just bought the Treeroot tripod kit before watching this video. I was very worried at the start of the video, but now I think FALCAM are a good brand who care about their products and their customers. Thank you for sharing your honest experience.
I appreciate the honest assessment.
That is the problem with trying to engineer a solution to a simple issue. Arca swiss although slower, is much more straight forward design wise and even manufecturing defects wont affect the usability much.
@clement3516 I agree but here is hoping they continue to improve this and give us a better & quicker quick-release system :-D
I use the FX3 cage. If I try it with the separately purchased F38, I have the same problem. The cage locks but shakes around. I'm not sure about the F38 because sometimes it slides out on its own. Maybe I'm overloading it.
Since I have ordered a TreeRoot tripod (based on your review), I would like to enter the F38 ecosystem but to be honest the product catalog is quite disconcerting. Regarding the plates, there is the 2268 and the 2270 which is multi-holes, what is the difference? It seems that there are also 3 different plates: the original 2269, the anti-deflect 2401and the new v2 2401A. Which one to get? I have also found a base plate for the Weebill S. Will it be compatible with the Weebill 3E as well? Or can I simply add a 2268 base to the original Weebill 3E? I'm so confused and the Ulanzi website is pretty messy as well.