Perfect tutorial. When I got the drain pump out, I disconnected the motor from the manifold and found the impeller shaft was broken. So although I couldn’t fix it without buying a new part. I’m pretty confident this is the fix, which is 90% of the battle. Thanks for the video!
Sorry to hear you have to buy a new part. But troubleshooting is a majority of the effort so I am glad you will get it fixed soon. Thanks for watching!
Great instructions, I have a similar GE model and was still able to get the pump out. No blockages, but the impeller wasn't fully seated in with the motor so pushed it in. Did the pump test and the impeller would spin then stop frequently as if it was stuck on something. Also sounded like the motor had water in it, so likely the gasket seal failed. Was hoping the fix would be quicker than ordering a replacement, but still happy to have found the root cause. Thanks for the help
Ok.. I am posting this comment an hour later after watching your video ... our washer is now fixed .. thanks to you man .. there were coins in there .. fabric .. small metal rod .. they were so old I could sell them on ebay lol .. thank you.
Excellent video, thanks for sharing this information. I ordered a pump without removing and inspecting the pump before watching this video. Next time I would make a more informed decision.
Glad you were able to identify the blockage and get it removed. Sounds like you have females, pets, or both in your household. I've got girls and dogs so I have been where you are. Thanks for watching.
Thank you very much buddy .. I appreciate you sharing this .. having the same problem here .. washer quit draining .. have had it for about 7 years now and never knew I was supposed to clean the filter nor did I know there was one. thanks again.
Thank you so much. I have the same model. Thought I lost my washing machine when it failed to drain. The drain pump was making a humming noise every few minutes but after watching your video I was able to remove the clog (plastic piece jammed the pump) and save the pump.
Dan! Thank you so much! I already paid a repairman $300 to fix this three months ago. When it happened again, I did a better search and found this video. There was a tiny pebble stuck in the propeller. (Last time it was a tiny wood shaving) This feels like such a bad design, but I am so grateful to your video for teaching me an easy fix. Where’s the tip jar? Haha
April.....so happy to hear that this helped you! Way to go! Now you can check it any time. Please consider supporting us by subscribing to this UA-cam channel. You can also follow our Instagram page at Freedom_Garage_KY or send a tip and show your appreciation through Vimeo: @dangerson Thanks for watching.
Wow, following your video I was able to get to the root of the issue. Motor blade sheared off the motor. Found replacement on amazon for $59.53. Thank your for your instruction video! DP040-018 WH23X10026 WH23X10037 Washer Bomba Drain Only Motor 2 Terminals Replacement for and compatible with General Electric Heavy DUTY.
Thank you for the video I need this as my propeller will not turn when I use my finger to move it. I just haven't had the chance to pull the pump out to inspect it yet and hopefully remove the obstruction. Thank you in advance I've learned something new
Great video. My GE front load washer is about 1 month old. It already has pump issues. It sounds like it's chewing on nails when the machine is draining. It intermittently fails to drain. Of course it's under warranty. I put a call in for service. The tech says the grinding noise is "not that bad". Then he runs a rinse cycle and concludes the pump is ok because it drains the water. The second tech (a week later) says it does need a water pump. He said he will get a new pump on order. That's the last we ever heard. I'm sure not impressed with GE "service".
In my LG I have had to replace the drain pump 7 times. You have to remove the top, control panel, the front including the door and gasket to get to the pump. GE seems to be easier
Try an internet search using "WBVH5300K0WW drain pump". That should give you quite a few options. Make sure to check all the different sites. When I was searching for my replacement pump, I found price disparities of $30-80 -- for the same pump.
GE wcvh6800j1ww : I bought a used unit the owner said pump was the only thing not working. Construction is similar to this for the pump. Nothing in the filter. Took the motor out and found an Oring that has locked the motor fins. To get to the fins, unscrew the 3 screws holding the cone/cover over the fins. (No idea where the gray Oring came from hopefully not from the unit.) To test the motor I cut up a spare computer power cord, crimped and ran the motor to check that it worked since it runs on 120V AC. This fixed the unit. *I've found where the gray rubber piece came from, it broke off from the door boot gasket.
GE Front Load Washer 4-5 years old. Model GFWH2400L0WW Can you more clearly explain exactly what the machine was doing before you cleaned out your drain pump? "Not draining" is not quite clear. Ours is stopping with 20-mins remaining in the cycle, the door locks and the pause button blinks. We can't open the door (it's locked), no button works at that point. The power button is lit and the pause button blinks. We can change cycles or complete the load of wash. I have unplugged the machine for 10 minutes, then held the power button in and plugged it back in (and held in the button for a few seconds longer) and it has worked a few times and the load completes. It will go for a week or two with no problems and then 7-8 loads in a row will have to be "reset" to complete the load. VERY frustrating. Could it need a pump? Could it need a new circuit board? Any suggestions?
My problem washer was not showing the symptoms yours is. For yours, I would start with checking the drain pump as I show in the video. From that you can determine if you have a mechanical blockage or not. If no blockage, and your pump is clear, you most likely have a circuit board, sensor, or other electronic issue - not mechanical interference (like I had in mine). Hope this helps.
How do you know when the washer drain pump is failing? Mine will go on in the middle of the night and you can hear the drain pump go on. The unit itself will be turned off, but out of nowhere the drain pump will start draining. I also started having instances where the washer will not spin. The unit just barely hit 2 years. A factory technician came out before the two years were up and stated the unit is not broken and to just unplug the unit if it goes on in the middle of the night or middle of the day and starts to drain.
I don't have any experience with your symptoms. My experience with the motor is that they either A) run and drain, B) run but don't drain because there is something stuck in the impeller, or C) don't drain because the motor is dead. My intent for the video is to hopefully inform people on how to address B so that they don't end up with C. Regarding your symptoms, it sounds more like a logic board issue. The technician's answer is unacceptable. I would start diagnosing by getting power to the motor directly to see if it reliably turns off and on as you add/remove power.
If your washer is not spinning or getting to the spin cycle, that sounds like more than just the pump and probably your circuit board. I hope you can get it diagnosed and fixed.
Here is an example of one currently on eBay -- www.ebay.com/itm/272410737447?epid=1640024614&hash=item3f6cf1fb27:g:b1sAAOSwbRFejmz~&amdata=enc%3AAQAHAAAA8Ps5PHDjE9%2FDNoGoF4WbNvho7meeJwsowmHpVq9cxfQ0pheYrxsnF2lSkqzTPfCg2zfj4upvegHAAM96quvZfvAVW65HzuEMvtdPWGhnLlGZNziH9SZmWyS%2B0jKFuCS2OIleQoPXaaN9qyw6serA5TJzhwvONLieCM64xrjj4AwTrdZn1R%2BoK3Pf%2F6noS12n0RAUe1WStpm1DshuvnWRI%2F6syxOa%2B0x3k2BHiCXWkgGvGGkwC3ese1cNtmBnaftFgKNn8R6k7fooyPIk%2B17B6K0semVnX%2BuSM4FO4L%2BQBbPjvYERCV015JudFYm9OR%2FOiA%3D%3D%7Ctkp%3ABFBM_Jvtmrph
Yes. Those go up to a wiring harness that I had already cut. (Good eye.) This washer was already being deconstructed for parts and I was using it to create this instructional video. I hope it has helped.
Would this also cause for the washer not to spin? I cleaned out the filter and check the belt on the back but they both seem to be fine. When I start a cycle the washer will pour water then I can hear the motors trying to start then the washer goes on pause and the door sounds like it unlocks. Please help! 🙏🏼
Most likely the filter is not related to your no spinning issue. Checking the belt is a good start. It is possible it could also be the spinning motor or maybe a control board issue. Good luck!
Perfect tutorial. When I got the drain pump out, I disconnected the motor from the manifold and found the impeller shaft was broken. So although I couldn’t fix it without buying a new part. I’m pretty confident this is the fix, which is 90% of the battle. Thanks for the video!
Sorry to hear you have to buy a new part. But troubleshooting is a majority of the effort so I am glad you will get it fixed soon. Thanks for watching!
Great instructions, I have a similar GE model and was still able to get the pump out. No blockages, but the impeller wasn't fully seated in with the motor so pushed it in. Did the pump test and the impeller would spin then stop frequently as if it was stuck on something. Also sounded like the motor had water in it, so likely the gasket seal failed. Was hoping the fix would be quicker than ordering a replacement, but still happy to have found the root cause. Thanks for the help
Ok.. I am posting this comment an hour later after watching your video ... our washer is now fixed .. thanks to you man .. there were coins in there .. fabric .. small metal rod .. they were so old I could sell them on ebay lol .. thank you.
Woohoo! Glad you have a working washer again.
Excellent video, thanks for sharing this information. I ordered a pump without removing and inspecting the pump before watching this video. Next time I would make a more informed decision.
Thanks for watching.
Outstanding, thank you!
Ours was a rock solid hairball stuck in the blades of the pump.
Glad you were able to identify the blockage and get it removed. Sounds like you have females, pets, or both in your household. I've got girls and dogs so I have been where you are. Thanks for watching.
Thank you. This helped me out a lot. Funny thing, when I removed the panel I found the instruction papers taped behind it haha.
Glad it helped. And you would think they would put those instruction papers in a more helpful place. Thanks for watching!
Me too. Machine lay-out in a little zippy bag
Same here!
Same thing with mine! The whole troubleshooting guide accessible if you know the first step to get to it, haha.
Oh my gosh, thank you!! I was able to fix the washer myself with your video. I'm so happy 💜
@Krystle Tanner -- so good to hear that. Thanks for watching!
Modern day hero. Thank you very much sir!
Glad it helped you. Thanks for watching.
Thank you very much buddy .. I appreciate you sharing this .. having the same problem here .. washer quit draining .. have had it for about 7 years now and never knew I was supposed to clean the filter nor did I know there was one. thanks again.
You're welcome! Glad it helped.
Thank you so much. I have the same model. Thought I lost my washing machine when it failed to drain. The drain pump was making a humming noise every few minutes but after watching your video I was able to remove the clog (plastic piece jammed the pump) and save the pump.
Great to hear! Glad you could fix it. Thanks for watching.
Dan! Thank you so much! I already paid a repairman $300 to fix this three months ago. When it happened again, I did a better search and found this video. There was a tiny pebble stuck in the propeller. (Last time it was a tiny wood shaving) This feels like such a bad design, but I am so grateful to your video for teaching me an easy fix. Where’s the tip jar? Haha
April.....so happy to hear that this helped you! Way to go! Now you can check it any time. Please consider supporting us by subscribing to this UA-cam channel. You can also follow our Instagram page at Freedom_Garage_KY or send a tip and show your appreciation through Vimeo: @dangerson Thanks for watching.
Hey, I just saved a bunch of money. It works perfect now. Thank you for the video
Glad it helped. My pleasure!
Thank you for sharing this video. You taught us very well. I got to fix my washer and is working well.
Way to go!! Glad you could fix it.
Thank you for your demonstration.
Glad it was helpful! Thanks for watching.
Thank you so much!! You saved me $$ AND I impressed my hubby😆
Glad the vid helped. Thanks for watching!
Just want to say thank you you were so right
My pleasure. Glad it helped.
Wow, following your video I was able to get to the root of the issue. Motor blade sheared off the motor. Found replacement on amazon for $59.53. Thank your for your instruction video! DP040-018 WH23X10026 WH23X10037 Washer Bomba Drain Only Motor 2 Terminals Replacement for and compatible with General Electric Heavy DUTY.
So glad you were able to fix it. Happy washing and thanks for watching.
Super explanation and step by step instructions, I feel like I can give it a try at DIY fix with this great summary, cheers, man!
Go for it! That was my intent for the video. You can do it!
Thanks
Good teacher
My pleasure! Glad to help.
Very helpful video. Thank you for sharing.
Glad it was helpful. Thank you for watching!
Thank you for the video I need this as my propeller will not turn when I use my finger to move it. I just haven't had the chance to pull the pump out to inspect it yet and hopefully remove the obstruction. Thank you in advance I've learned something new
Hi Donnell.....so glad this was able to help you. Thanks for watching -- and feel free to subscribe.
Super helpful! Great job on this well done video. 🙋♀️🆒
So glad it helped. Thank you for subscribing!
Great video. My GE front load washer is about 1 month old. It already has pump issues. It sounds like it's chewing on nails when the machine is draining. It intermittently fails to drain. Of course it's under warranty. I put a call in for service. The tech says the grinding noise is "not that bad". Then he runs a rinse cycle and concludes the pump is ok because it drains the water. The second tech (a week later) says it does need a water pump. He said he will get a new pump on order. That's the last we ever heard. I'm sure not impressed with GE "service".
Sorry to hear of your front load washer issue. I am glad to hear it is still under warranty. Thanks for commenting and watching!
thank you.
My pleasure! Hope it helped. Thanks for watching.
In my LG I have had to replace the drain pump 7 times. You have to remove the top, control panel, the front including the door and gasket to get to the pump. GE seems to be easier
Sorry to hear that. Yes, the GE model here has some decent accessibility. Thanks for watching.
Thanks!
No problem. Thank you for watching!
Thank you. Removing it was easy. Can someone share the link to purchase the pump?
Try an internet search using "WBVH5300K0WW drain pump". That should give you quite a few options. Make sure to check all the different sites. When I was searching for my replacement pump, I found price disparities of $30-80 -- for the same pump.
Thank you so much. You saved me so much!! I was able to replace my pump!
My pleasure! Glad it helped.
not all heroes wear capes!!
So glad the vid helped you out. Thx for watching.
GE wcvh6800j1ww : I bought a used unit the owner said pump was the only thing not working. Construction is similar to this for the pump. Nothing in the filter. Took the motor out and found an Oring that has locked the motor fins. To get to the fins, unscrew the 3 screws holding the cone/cover over the fins. (No idea where the gray Oring came from hopefully not from the unit.) To test the motor I cut up a spare computer power cord, crimped and ran the motor to check that it worked since it runs on 120V AC. This fixed the unit.
*I've found where the gray rubber piece came from, it broke off from the door boot gasket.
Good job. Glad you got it running.
GE Front Load Washer 4-5 years old. Model GFWH2400L0WW Can you more clearly explain exactly what the machine was doing before you cleaned out your drain pump? "Not draining" is not quite clear. Ours is stopping with 20-mins remaining in the cycle, the door locks and the pause button blinks. We can't open the door (it's locked), no button works at that point. The power button is lit and the pause button blinks. We can change cycles or complete the load of wash. I have unplugged the machine for 10 minutes, then held the power button in and plugged it back in (and held in the button for a few seconds longer) and it has worked a few times and the load completes. It will go for a week or two with no problems and then 7-8 loads in a row will have to be "reset" to complete the load. VERY frustrating. Could it need a pump? Could it need a new circuit board? Any suggestions?
My problem washer was not showing the symptoms yours is. For yours, I would start with checking the drain pump as I show in the video. From that you can determine if you have a mechanical blockage or not. If no blockage, and your pump is clear, you most likely have a circuit board, sensor, or other electronic issue - not mechanical interference (like I had in mine). Hope this helps.
How do you know when the washer drain pump is failing? Mine will go on in the middle of the night and you can hear the drain pump go on. The unit itself will be turned off, but out of nowhere the drain pump will start draining. I also started having instances where the washer will not spin. The unit just barely hit 2 years. A factory technician came out before the two years were up and stated the unit is not broken and to just unplug the unit if it goes on in the middle of the night or middle of the day and starts to drain.
I don't have any experience with your symptoms. My experience with the motor is that they either A) run and drain, B) run but don't drain because there is something stuck in the impeller, or C) don't drain because the motor is dead. My intent for the video is to hopefully inform people on how to address B so that they don't end up with C. Regarding your symptoms, it sounds more like a logic board issue. The technician's answer is unacceptable. I would start diagnosing by getting power to the motor directly to see if it reliably turns off and on as you add/remove power.
My washer doesn’t get to the spin or drain cycle. Could it be the pump or the main control board.
If your washer is not spinning or getting to the spin cycle, that sounds like more than just the pump and probably your circuit board. I hope you can get it diagnosed and fixed.
@@thedangerson thank you
Can you share a link to a replacement? Our pump is the same as the one in the video. Thanks in advance!!
I have one in my garage that I just tested if you'd like to contact me about it -- dangerson@gmail.com
Here is an example of one currently on eBay -- www.ebay.com/itm/272410737447?epid=1640024614&hash=item3f6cf1fb27:g:b1sAAOSwbRFejmz~&amdata=enc%3AAQAHAAAA8Ps5PHDjE9%2FDNoGoF4WbNvho7meeJwsowmHpVq9cxfQ0pheYrxsnF2lSkqzTPfCg2zfj4upvegHAAM96quvZfvAVW65HzuEMvtdPWGhnLlGZNziH9SZmWyS%2B0jKFuCS2OIleQoPXaaN9qyw6serA5TJzhwvONLieCM64xrjj4AwTrdZn1R%2BoK3Pf%2F6noS12n0RAUe1WStpm1DshuvnWRI%2F6syxOa%2B0x3k2BHiCXWkgGvGGkwC3ese1cNtmBnaftFgKNn8R6k7fooyPIk%2B17B6K0semVnX%2BuSM4FO4L%2BQBbPjvYERCV015JudFYm9OR%2FOiA%3D%3D%7Ctkp%3ABFBM_Jvtmrph
Should the yellow and red wires in the background be hooked up to anything
Yes. Those go up to a wiring harness that I had already cut. (Good eye.) This washer was already being deconstructed for parts and I was using it to create this instructional video. I hope it has helped.
Would this also cause for the washer not to spin? I cleaned out the filter and check the belt on the back but they both seem to be fine.
When I start a cycle the washer will pour water then I can hear the motors trying to start then the washer goes on pause and the door sounds like it unlocks. Please help! 🙏🏼
Most likely the filter is not related to your no spinning issue. Checking the belt is a good start. It is possible it could also be the spinning motor or maybe a control board issue. Good luck!
Thank you!
Step one take hoses off 9 out of 10 times the lines are clogged ! Took me 10 minutes to fix mine...
Yep.....if it isn't the pump it frequently is the hoses. Glad you got yours fixed.
What hoses? The exterior ones for hook up?
@@siameaseworkings7990 yes, specifically the discharge hose connected to the pump. NOT the incoming hot or cold water hoses.
Thank you
You're welcome
Thank you
My pleasure! Thank you for watching.