Does FUJIFILM have quality control issues, or am I just unlucky?

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  • Опубліковано 15 вер 2024
  • Since I've been in Japan, I've had no luck ordering Fujifilm cameras and lenses online. Almost all of my photography gear has come from ordering online through sites like B&H and I've never had a problem.
    Does Fujifilm have a problem with quality control? As I state in the video, the cameras fall on the shady descriptions from the sellers, but there's no excuse for the lens issues - they should have never made it out of the factory like that.
    Music: Bad Snacks by Mizuki. Found in UA-cam audio library, no attribution required.

КОМЕНТАРІ • 19

  • @HaiTomVlog
    @HaiTomVlog  Рік тому +2

    It's such a bummer when you've been waiting for gear to arrive, only to have to send it back! Have you ever had a bad experience ordering photography gear online?

  • @LessLonely
    @LessLonely Рік тому +1

    So glad you got to Japan!!! It’s on my list for 2024

    • @LessLonely
      @LessLonely Рік тому +1

      Also. Crazy bad luck. What are the odds!?

    • @HaiTomVlog
      @HaiTomVlog  Рік тому

      @@LessLonely Right!? I’m done with online shopping for a while - at least when it comes to camera gear! 😂 Thanks for watching, Pooch!

  • @alestomsic
    @alestomsic Рік тому +1

    I am from Slovenia, I bought a lot of Fujifilm cameras and lens, second hand, from private people, not having a single problem. XA1, 2x X-M1, X-E1, X-E2S X-T2, 16 f1.4, 2x 18 f2, 15-45, 35 f2, 60 f2.4, 16-80. I also bought X-T10, 18-55, 50-230, 35 f1.4 new from local dealer. No issues. I sold several pieces on line, nobody ever come back to me. This was in last 5 years. But I am avoiding the latest and the greatest due to high price and being now even too complicated. I don't need all the bells and whistles. Hipe you will find good gear once again.

    • @HaiTomVlog
      @HaiTomVlog  Рік тому

      I think it’s just amazing bad luck to not only have this as the first time I’ve ever had problems with used gear online, but also getting two new lenses that have to be returned - at the same time. I really do like Fujifilm! Thanks for watching and I appreciate your comment!

  • @onigirinihongoclub
    @onigirinihongoclub Рік тому +1

    Hiトムさん! Sorry to hear about your experience 😭 I hope everything else goes well during your stay🙏😉

    • @HaiTomVlog
      @HaiTomVlog  Рік тому +1

      おにぎりさん、大丈夫です!😅 ざんねんでしたが、しょうがないですね… 日本にで住んでいますから I’ll try again! 👍🏼 ビデオを見てくれてありがとう御座います!🙂

    • @onigirinihongoclub
      @onigirinihongoclub Рік тому +1

      @@HaiTomVlog 日本に住んでいるんですね! 暑い夏は体に気をつけてくださいね☀

    • @HaiTomVlog
      @HaiTomVlog  Рік тому +1

      @@onigirinihongoclub 最近暑いですね!🥵 おにぎりさんも気をつけて下さい!

  • @IanPollen
    @IanPollen Рік тому +1

    I have had this happen multiple times over the years from all camera manufacturers. It does seem to be getting worse though in the last 10 years. When I moved from Nikon to Sony in 2017 the very first new lens I purchased arrived with a crushed internal lens element! Needless to say it went straight back!

    • @HaiTomVlog
      @HaiTomVlog  Рік тому +1

      It’s the first time I’ve ever Ja an issue with a new lens - I’ve had to return faulty speed lights, but never a new lens - especially not two at the same time! 😆

    • @GallicGarlic
      @GallicGarlic Рік тому

      No issue ever with Canon .. fingers crossed 🤞

    • @HaiTomVlog
      @HaiTomVlog  Рік тому

      Definitely wouldn’t want this to happen for you! Thanks for watching, I appreciate your time! 🤙🏼

  • @tigranh47
    @tigranh47 Рік тому +1

    I think you just had a bad luck streak. Currently, I have one with eBay I bought a Rode VideoMic GO II and the seller sent it to the wrong address that was similar to mine USPS confirmed that the addresses are different but since I am using a freight forwarding address nobody wanted to help. Luckily I have an email from USPS confirming that the addresses are wrong so I provided that to eBay support for the manual refund. Guess what that email was not included in my case. So I had to recontact another support specialist after another to make my evidence count. Oh, I forgot to mention that eBay closed the case not in my favor because the seller provided a tracking number. So I guess we all have good and bad days!

    • @HaiTomVlog
      @HaiTomVlog  Рік тому +1

      Man, that sounds like a total hassle! Ordering online is always a crap-shoot with used stuff, but having two new lenses with crap inside them was a mind blower. Fortunately, I found a store that had the 70-300 and it’s perfect- waiting on that 27mm for my XE2…. 🤙🏼

  • @mickd1368
    @mickd1368 Рік тому +1

    i'm sorry, your luck sucks. i love fujifilm and have never had a problem, hopefully your luck turns around.

    • @HaiTomVlog
      @HaiTomVlog  Рік тому

      Yeah, the cameras are sort of to be expected when buying used, “buyer beware” and all that, but it’s the first time I’ve had to return new lenses. I know it occasionally happens, but two at the same time? FML! 😂