Is Uber Eats Targeting Drivers For Deactivation?

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  • Опубліковано 16 лис 2024

КОМЕНТАРІ • 37

  • @ledenhimeganidleshitz144
    @ledenhimeganidleshitz144 Рік тому +1

    At the heart of this is a simple and basic problem. The food delivery business is a brokerage. All brokers cut the widest swath they can. They will lie, cheat, and steal. Most of them have been sued and been the target of criminal prosecuitions. Why? 'Cause they are such nice guys?
    The smart thing and almost only thing to do is for the drivers to organize and collectively hire a lawyer to represent the interest of the group.
    The reason unions exist is to protect its members against the abuses of employers. When I was younger, I didn't believe in unions. Age and experience changed my mind.

  • @benjaminhiebsch224
    @benjaminhiebsch224 Рік тому +5

    Hi, I'm from Ottawa Ontario, and yea this happened to me just an hour ago where I got a thumbs down from a merchant for professionalism but I am completely dumbfounded as to why, as I usually have between 10-15 positive reviews from resteraunts and I think it is only my 2nd time receiving a negative review from a merchant in nearly 2000 deliveries. And I simply cannot remember at all any reason for a merchant to negatively review me recently.

    • @benjaminhiebsch224
      @benjaminhiebsch224 Рік тому

      *7000 deliveries I mean

    • @McFallRI
      @McFallRI  Рік тому

      Hey Benjamin… I’m shocked that you guys get that many restaurant reviews in your marketplace, this is mostly non-existent in mine. If Uber Eats is up to something it would not surprise me that they use this if the merchant ratings are normal in a marketplace. It is virtually unprovable for a driver either way as far as the legitimacy of said ratings.

  • @christopherpcreation
    @christopherpcreation Рік тому +4

    This happened to me I got and unprofessional mark and a food tempered with none of this happened plus 6 thumbs downs all in the same month. Support wont help at all. They said people go in a week or 2 later to use the app and rate you so it's not the orders you think. Very weird I'm in the states and have a 60 70% ar

    • @SunnyShiny1
      @SunnyShiny1 Рік тому +1

      "People go in a week or 2 later to use the app and rate". This is nonsense. Think about it, restaurants, in particular fast food chains like McDonald's, Wendy's. They are constantly busy. Having spare time to reviews every single order in the past week to give rating is not possible. For the crews working in these fast food chains, after their shifts, they leave right away to get out from the hectic working atmosphere. Ubereats support are useless. They are sporadic scattered in different part off the world. They know nothing about the countries where drivers reside. They just send out standard template answers by simply modify slightly, like putting the drivers' names in the template letters. A driver's issue usually will receive response from so called "support agent" 7-10 days later, ask the driver to provide details. Almost at the same time, other 2 or 3 "support agents" response with the same request. If Ubereats is not making money, the senior management must takes a look granularly to their IT, support, revamp these teams. Trim the fat, get the competent IT team workers and support agents. Support agents in country A should only support drivers of country A.

    • @McFallRI
      @McFallRI  Рік тому +1

      I HIGHLY doubt a restaurant would go back a week or two later to rate a random driver. They could NOT possibly remember the driver or the situation at that time. If Uber Eats is telling you this, I would guess that they are lying 🤥

    • @McFallRI
      @McFallRI  Рік тому

      My sentiment exactly Sunny Shiny 🤙🏻

    • @SunnyShiny1
      @SunnyShiny1 Рік тому +1

      @@McFallRI Exactly. Restaurants are so busy, in particular the fast food chains like McDonald's, Wendy's, Popeye's etc. Who has the luxury of time to check the past orders to rate drivers. This doesn't make sense. Uber has a hidden agenda behind the scene. Apparently, more and more drivers are facing the same or similar phenomena. What is Uber doing?

    • @McFallRI
      @McFallRI  Рік тому

      Exactly 👍🏼

  • @EveCalmasKitchen
    @EveCalmasKitchen Рік тому +1

    Hello, I do uber eats gig work for almost a year now. I am base in Toronto. I do not believe that uber purposely do negative rating so they can activate a delivery driver. Merchants will not tell the drivers if the driver’s service are satisfactory or not. ei: do you have an insulated bags especially during winter season to keep the food warm when needed, have you been late picking up etc, or perhaps the merchant had no idea why the food was picked up late because no one took the request before you although we were quick to drive and pick up. I usually ask the merchant if the food has been waiting long especially if the food are suppose to be hot or warm and you feel they are unusually cold. It makes a difference because merchants do observe many drivers. I carry my insulated bags at all times. I don’t just pick up all orders. I do the human touch to say, hi, hello, how are you, thank you with a smile. It helps a great deal with merchants’ ratings. Hope it helps.

    • @McFallRI
      @McFallRI  Рік тому

      Hey 👋🏻 EveBen thanks for sharing. I’m not sure 🤔 what is going on. The subscriber submitted a lot more than is in the video and it seems kinda shady.

  • @gigadventures8165
    @gigadventures8165 Рік тому +2

    Im in begas i do uber x my raitinh dropprf from.92 to 83 in 3 weeks its not only uber eats

    • @McFallRI
      @McFallRI  Рік тому

      Thanks for sharing this Gig Adventures 👍🏼

    • @SunnyShiny1
      @SunnyShiny1 Рік тому +1

      You mean Uber X in Vegas?

  • @michaelbartow1546
    @michaelbartow1546 Рік тому

    Well I hate to say but what people don’t know is that GH has a rating system the restaurants can give us drivers. Now I’m not sure if a lot of restaurants know about it but being able to flock around with a GH tablet at a restaurant the one time I said to the the person who owns the establishment hey you can rate us drivers. Now I don’t know if that can count towards us being being deactivated but you don’t see any ratings on their app other then the rating you get for the orders you do on a schedule.

    • @Richie535-
      @Richie535- Рік тому

      Is your account deactivated?

    • @michaelbartow1546
      @michaelbartow1546 Рік тому

      @@Richie535- no but, like I said in my comment the restaurants can rate you. Now I’m not sure WTF that does to you but if you see other apps like DD if your customer rating falls below a 4.2 they can deactivate you. So does GH say well if we get 10 thumb downs from restaurants in let’s say a certain period do you get deactivated? I haven’t seen any restaurants rate me and yes I asked the person who owns that restaurant to rate me when I pick up from them but, I don’t know if they do or not.
      I know they have the 3 strike policy now on GH and they are using that to “deactivate” you but, again if DD & EU can use ratings to keep you or fire you from the apps what’s stopping GH from using the hidden rating system from doing the same?

  • @JamesWilson-sb9iq
    @JamesWilson-sb9iq Рік тому

    Wow over 2600 deliveries and no merchant ratings

  • @donttrip1322
    @donttrip1322 Рік тому +1

    Hello John.

  • @ledenhimeganidleshitz144
    @ledenhimeganidleshitz144 Рік тому

    UA-cam froze and post double comment. Sorry!

  • @edwardkogan9847
    @edwardkogan9847 Рік тому

    I actually got reported for rape and inappropriate contact cause I delivered to a woman I was attracted to and I happened to recognize her on Facebook 2 weeks later and I said hello are you from this area. So she blocked me and reported me for something insane. Do you guys think I did something wrong? I mean a simple hello on Facebook is considered sexual harassing a customer? Lol. I didn’t even mention to her that I delivered to her lol. But supposedly I used threatening language

    • @crazygrunt1000
      @crazygrunt1000 Рік тому

      😂😂what?? !

    • @bobcatwelder00
      @bobcatwelder00 Рік тому

      had you been reported for rape you would be in jail or at least going through the rape trial

  • @ledenhimeganidleshitz144
    @ledenhimeganidleshitz144 Рік тому +1

    At the heart of this is a simple and basic problem. The food delivery business is a brokerage. All brokers cut the widest swath they can. They will lie, cheat, and steal. Most of them have been sued and been the target of criminal prosecuitions. Why? 'Cause they are such nice guys?
    The smart thing and almost only thing to do is for the drivers to organize and collectively hire a lawyer to represent the interest of the group.
    The reason unions exist is to protect its members against the abuses of employers. When I was younger, I didn't believe in unions. Age and experience changed my mind.

  • @ledenhimeganidleshitz144
    @ledenhimeganidleshitz144 Рік тому

    At the heart of this is a simple and basic problem. The food delivery business is a brokerage. All brokers cut the widest swath they can. They will lie, cheat, and steal. Most of them have been sued and been the target of criminal prosecuitions. Why? 'Cause they are such nice guys?
    The smart thing and almost only thing to do is for the drivers to organize and collectively hire a lawyer to represent the interest of the group.
    The reason unions exist is to protect its members against the abuses of employers. When I was younger, I didn't believe in unions. Age and experience changed my mind.