Yeah, I emailed them too. Got a response today. Their response: Thanks for contacting Marvel! We do greatly apologize for the confusion and inconvenience regarding your kit. We have forwarded this information to our Internal Team, asking them to investigate this kit issue further. As soon as we hear back from them, we'll be sure to reach out and let you know what we've learned. Your patience in the meantime is much appreciated!
I just bought the annual subscription will they be sending me the previous one as well? I mainly got it for the Knight-Spider one but didn’t realize they updated and put new items. Don’t get me wrong I love the everything in this one I just really want the previous one
I just got a reply after putting in a ticket with them, that they would be sending me the new one and that I could keep the old one. I guess if you get the old one, just email support about it.
They sent me the 2023 box as well. I've emailed in to see if they'll swap it.
Yeah, I emailed them too. Got a response today. Their response:
Thanks for contacting Marvel! We do greatly apologize for the confusion and inconvenience regarding your kit.
We have forwarded this information to our Internal Team, asking them to investigate this kit issue further. As soon as we hear back from them, we'll be sure to reach out and let you know what we've learned. Your patience in the meantime is much appreciated!
I just bought the annual subscription will they be sending me the previous one as well? I mainly got it for the Knight-Spider one but didn’t realize they updated and put new items. Don’t get me wrong I love the everything in this one I just really want the previous one
I just got a reply after putting in a ticket with them, that they would be sending me the new one and that I could keep the old one. I guess if you get the old one, just email support about it.
It is frustrating that the mail carriers smash up everything. Nice figure though.
Very much so!