Fix Broken Unresponsive D-Pad and Buttons on PS5 DualSense Controller

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  • Опубліковано 23 січ 2025

КОМЕНТАРІ • 185

  • @saschap8461
    @saschap8461 Рік тому +17

    Had a friend bring over his controller because he said it wasn't turning on or maybe it wasn't charging. I connected it to my PC and tested it with DSX and it had the same problem + the PS button wasn't working either, so it made sense why he said it didn't turn on properly even though the battery was alright after testing it. I even checked my other working controller and all the buttons registered just fine.
    After disassembly and a thorough cleaning as you showed in the video, everything started working again. So thank you for that, you have been a great help and saved my friend around 70 Euros!
    Also, I just used a small amount of Isopropanol 99% (around 5-10 ml) as it evaporates very quickly and does the job just as well, so no need for a special cleaner.

  • @Midnightmystic_1
    @Midnightmystic_1 Рік тому +13

    LEGEND JUST FIXED MINE….tbh I was scared at first but u did it thanks mannnnn

  • @Gloomyotters
    @Gloomyotters 2 роки тому +234

    If I do this it's never getting put back together

    • @amarcellus1714
      @amarcellus1714 2 роки тому +32

      Don't be intimated. I got better with electronics by consistently taking them apart and putting them back together. I think I have taken apart the N. Switch Pro Controller and PS5 Dualsense controller so many times that it's 2nd nature to me now.

    • @colonelradec5956
      @colonelradec5956 Рік тому +5

      its really not too hard. i have 0 training and ive taken my entire ps5 apart lol

    • @jamesgriffin7351
      @jamesgriffin7351 Рік тому +4

      Just take your time. Take numerous pictures during disassembly so you'll know how it goes back together. I fully rebuild game consoles. I just repaired my PSVR headset a week ago. Pay attention and closely study the assembly. Look up repair guides. It seriously helps.

    • @Lowkeylit69
      @Lowkeylit69 Рік тому +2

      @@jamesgriffin7351yea no

    • @AverageFloridiann
      @AverageFloridiann 11 місяців тому

      Not wrong …

  • @mr.bohnenmus7352
    @mr.bohnenmus7352 Рік тому +9

    Thank you so much man.
    You saved me from wasting a lot of money. You don't know how grateful I am to you for that.
    Keep up the good work, you're helping a lot of people.

    • @TheGamer2Know
      @TheGamer2Know  Рік тому +2

      I am glad you found the solution to your fix.

  • @BeLikeKappa
    @BeLikeKappa 11 місяців тому +3

    I took a whim and decided to open my controller since my right face buttons werent working and i ended up fixing it. Q tip with alcohol and the disassembly and reassembly were very easy and i didnt have to send my controller in to sony. This video is great for those who dont mind taking the risk in diy ⚡️

  • @not_nile
    @not_nile 13 днів тому

    Hello there , this morning my R2 wasn't working so I thought "oh boi new controller" but then I searched it up if there was a way to fix & luckily I found your video.
    Not only did your video help me take apart my controller for the first time ever , it helped me fix my R2 ,my previous stick drifts.
    I wanna take this time to thank you for your help & saving me money. Thank you for having our back ❤

  • @GordaoSemFuturo
    @GordaoSemFuturo Рік тому +13

    You saved me BIG TIME! I have 4 cats and i had a fur blocking the strip contact in the back of the board, so my Triangle wasnt working. You were the only one to tell us to check there. MVP!

  • @msem0912
    @msem0912 Рік тому

    I genuinely did not think this would work because I didn’t have the cleaning stuff you did… but when I put it back together after letting it just breath with all the parts off, it works!! 🙌🏻 thank you!

  • @joeleder
    @joeleder 28 днів тому

    IDK what was wrong with my controller but i dropped it at some point and the right D-pad button stopped working. Cleaning it didn't do a thing so i took it apart using your guide and cleaned the pads and membrane with alcohol and a Q-tip. Put it all back together and it works like new. Thanks. Definitely better than wasting $70 on a new one.

  • @daishawnhunt2292
    @daishawnhunt2292 6 місяців тому

    Dude.... thank you so much!!!!!!! It worked, I lost controls to the right half, and I followed your video, snapped her all back together, and BAM! thank you so much, awesome content. You're a lifesaver!

  • @billy12236
    @billy12236 10 місяців тому

    My dualsense react X button and play button simultaneously, I clean ed the circuit board but it didn’t work, and then your tutorial mention the connection between the circuit board and the motherboard 3:40 , I cleaned it and it worked! Very helpful!

  • @juliansantiago1543
    @juliansantiago1543 6 місяців тому +1

    This was a fantastic video. I did end up tearing the bottom wire because it a too tight on the circuit board so my mic doesn’t work anymore. But d pass and buttons work now and functions normally. Thank you so much

  • @robertoliver7253
    @robertoliver7253 Рік тому +2

    I didn't think it would work but after trying everything else, this actually worked and it wasn't hard at all thanks to your detailed explanation! Thanks Big time Bro!

  • @elijahhuffstutler7012
    @elijahhuffstutler7012 Рік тому +3

    So i bought a brand new controller, and the up button on the d pad wasnt working. I followed the video, realized, after taking everything apart i didnt have what i needed to clean it, and just put it back together. Idk what i did, but everything works as it should now. So thanks for at least showing me how to take it apart

  • @Jahmoozie
    @Jahmoozie 11 місяців тому +2

    Thank you soooooo much! My issue wasn't that it was dirty but that when I dropped the controller it popped off. Placed it back on air dusted it and voila!

  • @jesica9540
    @jesica9540 17 днів тому

    Thank you soooo much!!!! I was able to fix my son's remote following these steps. I didn't have any electronic contact cleaner so I used alcohol

  • @SaffronKoala63
    @SaffronKoala63 4 місяці тому

    This actually worked for my 2nd gen controller, this video is a lifesaver

  • @jahmalh7671
    @jahmalh7671 Рік тому +6

    Thank you so much for showing us this. Luckily, I didn’t have to do a full tear down, but I was able to get my D-pad working 😎

    • @jackcooper8909
      @jackcooper8909 Рік тому

      How

    • @jahmalh7671
      @jahmalh7671 Рік тому

      Once you get to 1:55 , you just squeeze the controller in the Dpad area so that the Dpad connections can stick to the motherboard. U didn’t have to take out the battery and all that stuff.

    • @tylerknapp418
      @tylerknapp418 Рік тому

      @@jahmalh7671this comment just saved me from tearing my controller to pieces and most likely buying a new one.

  • @miclohanjaquezdiaz141
    @miclohanjaquezdiaz141 3 місяці тому

    Step by step and straight to the point worked like a miracle 🤘🏽

  • @LordChii.
    @LordChii. 2 роки тому +3

    So my controlled had an issue with the up button on the d pad. And watching this video made me realize that I might mess my controller so I did a trick to fix it quick and it worked. I blew into the up button d pad and it work. Wanted to mention it for anyone that wants to quick fix. Might not work for u but maybe it will like me.

    • @e44r46
      @e44r46 Рік тому

      Same problem here bud thx

    • @shezzowicked3858
      @shezzowicked3858 Рік тому

      I have the same problem but I’m too scared to open up the controller 😂

    • @Hunter_Killa021
      @Hunter_Killa021 21 день тому

      Bro thank you so much I tried this cause the down button on the dpad was not working and it fixed it lmfao

  • @menel_13
    @menel_13 3 місяці тому

    Worked perfectly! Amazing guide! Straight to the point.

  • @Key019
    @Key019 10 місяців тому +2

    You rock. I had all dpad directions and △ O X ◻ all unresponsive suddenly. Other videos showed me about cleaning the contacts on each button, but they did not show me about cleaning the contact that connected them all to the board. Cleaning each individual contact did nothing. Cleaning the one that linked them all to the board did the trick. Thank you so much!

    • @TheGamer2Know
      @TheGamer2Know  10 місяців тому +2

      THANK YOU! What a pleasant surprise for my bday! Glad it helped :)

  • @Skillz01
    @Skillz01 9 місяців тому +1

    this is very cool , a video on how to fix/clean the the R1 and R2 button would be appreciated so much as well thank you

  • @zionbrown1038
    @zionbrown1038 Місяць тому

    This worked for me thank you but at the end I had to look for another video to put the controller back together

  • @joetheg12
    @joetheg12 Рік тому +4

    Awesome breakdown, I just found you, my sons ps5 controller everything worked exactly like this video the D-Pad and the buttons, I’m going to watch this again and do it tomorrow, wish me luck, only thing is this not the only problem, the ps5 didn’t read the disc, do you happen to have a video on how to fix that part. It takes the disc but it doesn’t read it. Thank you

  • @tenovox9596
    @tenovox9596 10 місяців тому +2

    Does anyone have the problem where it works in the menu but not in game?

  • @ibrews
    @ibrews Рік тому +1

    Thank you! Works perfectly. I used spray on hand sanitizer

  • @skittles3786
    @skittles3786 9 місяців тому

    The dpad was all jumbled up i had to align it properly. Thanks a lot man for the vid !! ❤

  • @no_swimmer
    @no_swimmer 3 місяці тому

    Great video thanks a lot made me realize that I have to screw the board so that the cables have a good connection

  • @jadewhite3123
    @jadewhite3123 8 місяців тому +1

    I got scammed on Facebook Marketplace; I bought a controller and it had this issue. Following your guide I managed to get it fixed though, you’re a legend man.
    In mine, looks like a hair got between the connection points to the buttons.

  • @YenaD15
    @YenaD15 Рік тому

    My up and down on dpad arent working. No idea why. Cant play my games now and im too broke to buy a new one. Love it.

  • @NjutNjut
    @NjutNjut 8 місяців тому

    Thank you so much! I got some tiny crumb stuck after I soldered some hall of effects and removing it fixed it!

  • @whatsheep
    @whatsheep Рік тому +3

    Dropped mine this morning and both the d-pad and buttons stopped working. Followed this and was fixed within 30mins. Dust lodged between strip and motherboard connection

  • @AwLooper-YT
    @AwLooper-YT 6 місяців тому +1

    I don’t have the cleaning thing , can I use like soap and water ?

  • @savagelyfebriel6116
    @savagelyfebriel6116 Рік тому +1

    This works thanks for the step-by-step tutorial

  • @JoseRamirez-db7yu
    @JoseRamirez-db7yu Рік тому +9

    Fixed mine thanks a lot bro! great tutorial 💯

  • @isabeelaPeixoto
    @isabeelaPeixoto 3 місяці тому

    Thanks from Brasil, just fixed mine w your help.

  • @jrvej
    @jrvej Рік тому +2

    Super video. Well explained. Thank you

  • @italian8798
    @italian8798 5 місяців тому

    Dude worked like a charm

  • @DanicusDancifer-Dandy
    @DanicusDancifer-Dandy 5 місяців тому

    Can't f4 do this s4 cause if my controller gets dismantled it ain't coming back on

  • @beastb83
    @beastb83 2 роки тому +4

    So what would you do if the controller works in menu but not in game?

    • @legendarybuck7210
      @legendarybuck7210 Рік тому +2

      I'm having that problem right now. Did you find a fix?

  • @mikeryce1926
    @mikeryce1926 Місяць тому

    GENUIS!!!
    WATCH TIL 2:45 and CLEAN THAT CONNECTION! I Didn’t do full tear down. Used qtip and alcohol at 2:45.

  • @junners
    @junners 10 місяців тому

    Thanks, mate. Worked a treat!

  • @izeinmendoza9766
    @izeinmendoza9766 10 місяців тому

    As you have been fixing these ps5 controllers I noticed that Sony only spent dimes on the haptics but not on the overall built of their controllers. Everything looks cheap asf but I can't deny how much they spent for the haptics technology for these controllers.

  • @JasonNbraun78
    @JasonNbraun78 Рік тому

    Fixed mine! Thanks for this video!

  • @matthewstarks-qw7iy
    @matthewstarks-qw7iy Рік тому

    this man is the truth, every time he's accurate, calm, and very thorough with his lesson, absolutely recommend.

  • @cryptoking9116
    @cryptoking9116 2 роки тому +3

    Seems like an easy fix, cool

  • @brianchanis9021
    @brianchanis9021 2 місяці тому +1

    D pad and shape buttons are not working any longer

  • @slycoopermaster3948
    @slycoopermaster3948 Рік тому +1

    Bro my right d pad stopped working out of no where idk what the problem is

  • @jazzruss559
    @jazzruss559 5 місяців тому

    Thank you I was able to fix my controller

  • @Izzyx2
    @Izzyx2 Рік тому

    thanks so so much u saved me 60 bucks.. I thought for sure the drop killed my wifes triangle button. but this video helped me to fix it I hoped it needed just a cleaning. and bam fixed.

  • @jad6776
    @jad6776 2 місяці тому

    Which softare did u use to check if the buttons are working or not..and did u connect it to a pc/laptop?

    • @TheGamer2Know
      @TheGamer2Know  2 місяці тому

      Link should be in description yes it work only
      On window PC no applw

  • @ggarpett8063
    @ggarpett8063 5 місяців тому

    I’ve had this problem with one of the buttons on my mine. I opened it and cleaned the contacts with iso and it was working again A few months later the same button stopped working and now L1 doesn’t work anymore I just opened it back up and cleaned the connections between the game pad and MB and the same contact for good measure. I also made sure the ribbons were put in correctly cuz I think that’s what connects the triggers to the MB and they both still aren’t working Is iso bad to use for this or do you think something else is wrong

    • @ggarpett8063
      @ggarpett8063 5 місяців тому

      Do you think getting new membranes will help

  • @ChisponGroxo
    @ChisponGroxo Рік тому

    The X button on my DSense works on normal pressing but sometimes it doesn't when I press it lightly(like when you are relaxed playing).
    I wonder if I should open it since the console it's on warranty.

    • @TheGamer2Know
      @TheGamer2Know  Рік тому +1

      If it’s under warranty, I would do a replacement because if you open it, the warranty will be voided it’s most likely the connection is loose and you need to adjust the rubber button with the flux connection point

    • @ChisponGroxo
      @ChisponGroxo Рік тому

      @@TheGamer2Know thanks, I will try, hopefully it's not much of a hassle.

  • @qypmusic246
    @qypmusic246 5 місяців тому

    my d pad wasn't working did this now I'm good💯

  • @TheKnightThatSaysYeet
    @TheKnightThatSaysYeet 6 місяців тому

    Would isopropyl alcohol work to clean the button connection thing?

  • @vladimir1k851
    @vladimir1k851 10 місяців тому

    Great video friend! I have a problem, all the buttons are working, but the PS button is not(( is the flexible board itself to blame?

  • @Brkan505
    @Brkan505 Рік тому

    Thank you very much. I had a problem with all the buttons on the left side of the controller, and I hit the side until it returned to work and everything was fine. 😂😂

    • @jackhartley5818
      @jackhartley5818 4 місяці тому

      I literally read this comment and did exactly what you did and now my X button works absolute legend cheers mate!

  • @ballislifeali6985
    @ballislifeali6985 8 місяців тому

    I have a question kind of relating to this . I bought the extremerate clicky triggers and after install my L2 and L1 don’t work and I’m not sure why that is could you possibly know why that is? I appreciate any reply

    • @TheGamer2Know
      @TheGamer2Know  8 місяців тому

      Make sure that the Kit you bought for the triggers is compatible with the generation controller you have. For instance BDM 010/020 are compatible with one version. 030 other version. and 040 kit is not available yet.

  • @taps8468
    @taps8468 Рік тому

    My buttons all function but tri square x and r1, but if i press them while holding down up on d pad they work

  • @Ghotis
    @Ghotis Рік тому

    The green wires are broken for my controller. If I were to tape it back would that work

  • @juangamino5792
    @juangamino5792 5 місяців тому

    Just fixed mine thank you!!!

  • @qdenchik
    @qdenchik 9 місяців тому

    Thank you man! It works!

  • @mustafaadnan8032
    @mustafaadnan8032 6 місяців тому

    Thank u so much.. Paper method works 😊

  • @EarflapKing
    @EarflapKing 9 місяців тому

    What about L2 button mine doesn’t respond what would u do

    • @TheGamer2Know
      @TheGamer2Know  9 місяців тому +1

      Check ribbon cable that’s connect to motherboard

  • @JermTheGreat
    @JermTheGreat 7 місяців тому

    My buttons only work when i press them hard what do i do

  • @fullnelson4986
    @fullnelson4986 Рік тому

    Is this the issue guys? My dpad and shapes stopped working after 1 drop😅 does this work?

  • @marcinozim
    @marcinozim Рік тому +1

    How have you checked sensitivity of the buttons? I mean the software from the beginning of video. What software is that?

  • @Nothing1221
    @Nothing1221 8 місяців тому

    mines messed up cuz i threw it am i gonna need to just buy another

  • @Ladle_Lover
    @Ladle_Lover 2 роки тому +18

    I legitimately dropped my controller like 4-5 times and one of the buttons just stopped working for no reason. (Down on the D-pad) Literally in the middle of gameplay too. With the ps4 controller, I dropped it like 432 times and Literally no problems. Playstation needs to make thier controllers either cheaper based on how easy they are to break, Or they need go make them less cheaply made.

    • @ertolaw1009
      @ertolaw1009 2 роки тому +4

      Same dawg i just dropped my controller and the down arrow keys dead

    • @arnemariusholter5903
      @arnemariusholter5903 Рік тому

      Same, found any fix?

    • @Ladle_Lover
      @Ladle_Lover Рік тому +5

      @@arnemariusholter5903 The fix is buying a $70 controller because playstation is too lazy to make their controllers with better materials than ones found in the literal dumpster

    • @bloodredrain
      @bloodredrain Рік тому

      7 months later,did you ever fix your controller?Im having the same problem

    • @Gam3rKev
      @Gam3rKev 2 місяці тому

      No you need to work on your coordination and clumsiness lmao.

  • @stephennavarro9776
    @stephennavarro9776 Рік тому

    What’s that strip called

  • @Logical_Extremist
    @Logical_Extremist Рік тому

    Hey, I dropped my controller on accident and my options button is now jammed downwards, so it never comes up. Can anyone please help? I haven’t found a single guide.

  • @accelerator5599
    @accelerator5599 Рік тому

    nice video!!!!!!! It helps so much

  • @the_galaxy_king2206
    @the_galaxy_king2206 6 місяців тому

    What if it’s just my L1 button

  • @lynxAzur
    @lynxAzur Рік тому

    It did the trick, thanx!

  • @kingkarsun
    @kingkarsun Рік тому

    cat hair…who knew?! thanks for the help!!

  • @deweyyates7057
    @deweyyates7057 Рік тому +1

    My left button on D pad acts like someone is holding it down all the time but I'm not.

  • @zBananaBong
    @zBananaBong Рік тому

    Thanks for the vid.

  • @zxvm_4793
    @zxvm_4793 Рік тому

    I can clean it with napkin ?

  • @AQUARYOUS
    @AQUARYOUS Рік тому

    What if the joy sticks are non responsive? I did replace the potentiometers on one of them because of drift, and when I put everything together, they were not responding. The d pad also stopped working.

    • @TheGamer2Know
      @TheGamer2Know  Рік тому +1

      I would double check all the ribbon cables are connected properly and are intact. If you were soldering it could be you damage some of the tracks on the board and now there is no power. It could be a lot of different things, I usually test the controller while I am fixing it through something like gamepad tester to ensure all is working properly

    • @AQUARYOUS
      @AQUARYOUS Рік тому

      @@TheGamer2Know thank you for your reply. I actually didn’t replace the entire potentiometer, just the little metal inside (wiper?), so I didn’t have to solder anything (then I would mess something up for sure lol).

  • @pillaydaryldeez3707
    @pillaydaryldeez3707 2 роки тому +2

    Thanks,ur videos are really useful _ and u present them wonderfully!

  • @ggonerfe2073
    @ggonerfe2073 Рік тому

    You just
    saved me a new controller

  • @pillaydaryldeez3707
    @pillaydaryldeez3707 2 роки тому +3

    What else could someone use , if they did not have electronic contact cleaner

    • @TheGamer2Know
      @TheGamer2Know  2 роки тому +3

      Isopropyl alcohol

    • @pillaydaryldeez3707
      @pillaydaryldeez3707 2 роки тому +2

      @Gamer2Know I manage to use some hand sanitizer and low and behold it worked . I just manged to find some debri on where the pad stripper makes cotton . Clean it and solved my problem .so thanx for the advise . I'm pleased I didn't have to cough up money to buy a new one !

  • @BigHeadGreg
    @BigHeadGreg Рік тому +2

    If I used alcohol wipes would that work too?

  • @arturkomyakov7729
    @arturkomyakov7729 2 роки тому +2

    Used your video to fix mine. Thanks a lot

  • @PatriceShibungi
    @PatriceShibungi Рік тому

    Sorry guys incase the black and red wires are detached from the mother board can that cause complete dysfunction of my controller

  • @badmary9418
    @badmary9418 2 місяці тому

    Thx , fixed 2 controllers

  • @angelesibanez7182
    @angelesibanez7182 6 місяців тому

    Brooo, it work, thank you

  • @PriyankBaruah
    @PriyankBaruah 11 місяців тому

    Thanks 👍👍

  • @mastaboog749
    @mastaboog749 Рік тому

    My x button and down on dpad both stopped working at the same time. I read give the controller a good smack and it might work. I did. It fixed my x button but d pad is still fucked and now one of my triggers doesnt work as well after spraying it down with air duster.
    Hence why im watching this i have to pull this apart and clean it for real

  • @truckerguy28
    @truckerguy28 10 місяців тому

    Mine got wet somehow. I cleaned it. D pad still dead. New conductive film in the mail 🤞

  • @crxspyzayn
    @crxspyzayn Рік тому

    how to put the controller back together?

  • @kbchester10
    @kbchester10 Рік тому

    What if it doesn’t work after that

    • @TheGamer2Know
      @TheGamer2Know  Рік тому

      What buttons don’t work? Maybe need a new strip if cleaning didn’t work

  • @Deus_TH
    @Deus_TH 8 місяців тому +4

    Just beat the crap out of the sides and back while holding the non working button down

    • @Deus_TH
      @Deus_TH 6 місяців тому

      It’s actually not that hard to take apart ps5 controller just need the right screwdriver and disconnect cables and reconnect them gently after.

    • @Stingray43
      @Stingray43 2 місяці тому

      This actually worked 😭

  • @virusocyrus
    @virusocyrus Рік тому

    I wanna do this to fix my stepdads triangle button but im really nervouse to do so😅

  • @eyadakam3947
    @eyadakam3947 10 місяців тому

    Was ist diese App

  • @vrplayz9678
    @vrplayz9678 Рік тому

    Instructions unclear died in house fire

  • @babyyoda3008
    @babyyoda3008 Рік тому

    Does dw-40 also work?

    • @TheGamer2Know
      @TheGamer2Know  Рік тому

      I Personally never used it on electronics, but doing a quick search it looks like it’s ok

  • @xVertigo101
    @xVertigo101 Рік тому

    My ps5 controller D pad left is acting like it's being pressed but it's not

    • @TheGamer2Know
      @TheGamer2Know  Рік тому

      You need to take apart and clean

    • @xVertigo101
      @xVertigo101 Рік тому

      @TheGamer2Know I did, and it's still doing it.
      I ordered a new controller this one is pretty messed up

  • @zoinrija4458
    @zoinrija4458 Рік тому

    Does this work on ps4

    • @TheGamer2Know
      @TheGamer2Know  Рік тому

      I did not test on ps4 but I would assume it does