H2O HD Steam Mop - No Steam / Not Pumping RESOLVED

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  • Опубліковано 13 чер 2019
  • Fill the tank up, switch on the mop. If the water is not being pumped and no steam is being produced. Observe where the black vent is at the top of the tank, you should see air bubbles entering the tank. Switch off the mop, remove the tank. Take the cleaning needle and put through the top of the vent where there is a small hole. Do this a few times to ensure the vent is clear. Fit the tank to the body again and try the unit it out. The issue will hopefully be resolved.

КОМЕНТАРІ • 76

  • @rahuljain-vu7lc
    @rahuljain-vu7lc 3 роки тому +3

    I have large house dogs and this steamer is the only thing that can purely clean my floors🌼 I forgot how white they were. After steaming, the pure color was brought back to life. I thought i was getting a good cleaning all this time. Now i can really get all germs out.. thank you

  • @ClairePom1
    @ClairePom1 4 роки тому +2

    My H2O HD steam cleaner was making a really loud noise and no steam was coming out. I have been getting so frustrated trying to fix it and then came across your video. I can’t believe just by clearing that little vent that it now works perfectly. Thank you very much for the advice 👏🏼

  • @msc7020
    @msc7020 4 роки тому +2

    Thank you for posting this. I have had my steamer for 6 months, the filter balls are still white and it's not steaming. I'll try this in the morning. You sir are a star !

    • @chrishorsman689
      @chrishorsman689  4 роки тому +2

      You're welcome..however please do not discount the filter just because it is white. My mother's filter looked fine but did enf up being that. I think a quick check is that if you shake the filter and the balls move then it is probably OK. If they don't, the filter probably requires replacement

  • @chrishorsman689
    @chrishorsman689  4 роки тому +2

    Thanks for the comments. Another solution to add. A family member had exact same issue and the exact same symptoms, however their solution was in fact the filter. With this one I noticed that filter balls didn't seem to move at all when tilting filter. Compared to my one, or a spare new one, the balls would move around inside the case. Replaced the filter which sorted it out.

  • @ruthe71
    @ruthe71 Рік тому

    Thank you so much, this has saved me a lot of money. Minesnot been steaming properly for months. I’d descaled it and everything and was about to bin it as it wasn’t steaming at all. Thank you, it’s now as good as new 🙏

  • @ErinRichardsonArtUK
    @ErinRichardsonArtUK 3 роки тому +5

    Thank you! I wasn't getting any steam, brand new, straight out of the box. This worked :)

    • @Sssssssslf
      @Sssssssslf 2 роки тому

      Same!

    • @Sssssssslf
      @Sssssssslf 2 роки тому

      Mine did exactly the same but using the pin thing didn’t work 😭

  • @2cats1guy
    @2cats1guy 4 роки тому +9

    DUDE!! I watched this other video for a similar model and they took it all apart (there a whole 3 months story with me to do that) and after taking it apart I tried this and it worked. I can't thank you enough. Can I buy you a beer?

    • @chrishorsman689
      @chrishorsman689  4 роки тому

      Will never say no to a beer. Glad it worked for you

    • @karenleeM
      @karenleeM Рік тому

      I'm searching for that one myself!

    • @Adeline9418
      @Adeline9418 11 місяців тому +1

      Some men think they have to take stuff apart 😂😂😂😂😂

  • @colinjudge1261
    @colinjudge1261 3 роки тому

    Thanks for this video, I had the same problem, and clearing the blockage in that valve completely solved it. Cheers mate!

    • @Sssssssslf
      @Sssssssslf 2 роки тому +1

      May I ask how you do that?!

  • @bobbymurphy4384
    @bobbymurphy4384 2 роки тому

    Thanks!! This happened to me last night so I'll follow your advice.

  • @imac786
    @imac786 4 роки тому

    > good job., on the older H2o mop the vent is built in the water tank lid with a rubber cover that pulls inwards and let air thru when a vacuum develops in the tank

  • @ruviniwathsala8268
    @ruviniwathsala8268 2 роки тому

    This really worked!!! Thank you so much!!!! 👍👍👍👍

  • @Lesley-Ann2018sux
    @Lesley-Ann2018sux 3 місяці тому

    Thank you for the video. I had the h20 when it first came out the first one I used for 4yrs before it broke again the chugging noise but no steam then I bought another one done the same took it back 3x then I got my money back. Got it from argos this one got from amazon who give a support helpline which phoned to be told how to fill out the refund thing. I'd rather the mop

  • @ktroupe2428
    @ktroupe2428 4 роки тому +1

    Thank you! That worked!

  • @mariemccoubrey7463
    @mariemccoubrey7463 3 роки тому

    Brilliant 👍 I will give it a go thanks.

  • @ArmourEmpire
    @ArmourEmpire 4 роки тому +1

    Great trip. Cheers

  • @heena4434
    @heena4434 Рік тому

    Great advice thanks!

  • @paulmartin986
    @paulmartin986 7 місяців тому

    Exactly what was wrong with ours! Thanks very much

  • @debbiecoyle5134
    @debbiecoyle5134 3 роки тому +3

    Just seen this video as mine is the same. Where did you put it into at the top of the water tank. Csn you show me plz if possible

  • @allanallen1835
    @allanallen1835 3 роки тому

    Does this e water h20 mop work,salt and electricity? The version I’m looking at isn’t the steam version.

  • @daveperryLXXVII
    @daveperryLXXVII 2 роки тому +1

    Friends one sounds like its pumping but nothing happening. Any ideas be great friends.

  • @Sssssssslf
    @Sssssssslf 2 роки тому +1

    My filter was brown despite it never having been used 🤔could that be what’s causing it?

  • @teresaf991
    @teresaf991 3 роки тому +2

    So all talk no actually video of what you did? Mine makes a clicking sound and doesn't steam. But I see many say they did whatever you are saying you did and it works. I will try to listen again.😜

  • @Lesley-Ann2018sux
    @Lesley-Ann2018sux 3 місяці тому

    I bought mine a month ago uses it 3 times and it's chugging like it wants to do something but no steam ever comes out

  • @frazhussain8534
    @frazhussain8534 3 роки тому +2

    Good lad! Nice fix! Choose life! Choose a wife! Choose having lots of babies!!! Hahahahah sorry had to add a wee touch of trainspotting due to your wonderful accent

  • @katrinawinning1623
    @katrinawinning1623 10 місяців тому

    Thanks Chris, Think I'd over filled the water on this occassion .

  • @jaybanks9504
    @jaybanks9504 Рік тому

    Is it supposed to make that juddering noise as normal..???

  • @dhanilshah6368
    @dhanilshah6368 2 роки тому +2

    What is the function of copper cone inside water tank?

    • @Sssssssslf
      @Sssssssslf 2 роки тому +1

      I have been wondering the same thing it doesn’t say what it’s for in the instructions only thing it says is that it has to be kept submerged

  • @chrishorsman689
    @chrishorsman689  5 років тому +3

    Just to add: there will be a reason why the vent has suddenly become sticky. Mine was because I found out my wife had added some Zoflora to the tank. The vent did become stuck again a few hours later. I discovered that a long interdental cleaner (toothpick with bristles) was ideal to get into the vent to try and clean it. Now that I know this was the issue, I can be reassured that worse case scenario, I just need to buy a new tank.

    • @rayrvidal4199
      @rayrvidal4199 4 роки тому +1

      Buy this man a drink That work ......thanks man

    • @zebbydee22
      @zebbydee22 Рік тому

      Theyll give you a new tank if you say the brass weight became unattached

    • @katrinawinning1623
      @katrinawinning1623 10 місяців тому

      Didn't think of that.
      Mine kept come off the tube, few other issues after 5 years so bout a new one.
      Will remember this.
      Thanks

  • @babyxenae
    @babyxenae Місяць тому

    Well my entire hose slipped off and is laying in bottom. Smh. You cant stick fingers in to push it back in anybody got custumer service number

  • @zebbydee22
    @zebbydee22 Рік тому

    Ive tried that no success. Not got a book what else can I try

  • @user-eu3ri4in3x
    @user-eu3ri4in3x 2 роки тому

    yep

  • @altheamassagetherapyyoga1175
    @altheamassagetherapyyoga1175 2 роки тому

    I have a different problem if anyone can help me out. Inside water tank there is this cord and it got dismantle at the bottom part. I managed to take it out but not sure where the little spring thats there is going? any ideas? tried to google it or contact Thane but no luck

    • @zebbydee22
      @zebbydee22 Рік тому

      I got 2 new ranks from them

  • @Picko
    @Picko 4 роки тому

    I've only used mine once since I bought it a week ago. But it won't steam?

    • @chrishorsman689
      @chrishorsman689  4 роки тому

      Have you put anything other than water into the tank? If it's only a week old then I'd be taking it back to the store

  • @angelaharding8276
    @angelaharding8276 3 роки тому +1

    My problem is that the steam dose not come through to the head of the mop and I dont know how to fix it the mop is only about 5 months old

    • @chrishorsman689
      @chrishorsman689  3 роки тому

      Have you tried a new filter?

    • @angelaharding8276
      @angelaharding8276 3 роки тому

      @@chrishorsman689 yes I have a new filter I have used the pin the hand held part of the mop works wonderfuly but no steam comes through the mop head

  • @Sssssssslf
    @Sssssssslf 2 роки тому

    Mine did this brand new out of the box first time I used it! 🤔🤔🤔

  • @emmalouisefarrow1410
    @emmalouisefarrow1410 4 роки тому

    hi, mine steams out our the bit you showed, but when I connect it back on the mop it does not come out if the mop head! any suggestions x

    • @chrishorsman689
      @chrishorsman689  4 роки тому

      Have you tried replacing the filter?

    • @emmalouisefarrow1410
      @emmalouisefarrow1410 4 роки тому +1

      @@chrishorsman689 it does not need replacing, I have not had it long and only used it about 4 times, :D

    • @chrishorsman689
      @chrishorsman689  4 роки тому

      @@emmalouisefarrow1410 neither had my mother with her's but that's what it turned out to be. I would try it just incase. You can get them on Amazon. Have you by any chance used anything in the tank like Zoflora? This will 100% stop the filter working

    • @emmalouisefarrow1410
      @emmalouisefarrow1410 4 роки тому

      Nothing but water xx it's coming out like yours in the sink but it will not pass through the mop head x

    • @chrishorsman689
      @chrishorsman689  4 роки тому

      @@emmalouisefarrow1410 honestly, I would still try the filter to rule it out. Is the water that comes out hot?

  • @ukadventurecycling2740
    @ukadventurecycling2740 2 роки тому

    Mine has started to just let the water flood out ouf the bottom of it and no steam.... Any ideas?

    • @leeotto5679
      @leeotto5679 2 роки тому +3

      Chuck it in the bin . I just wasted £120 on one . What an absolute pile of crap . Wish I had brought a shark

    • @zebbydee22
      @zebbydee22 Рік тому +1

      Mine is now doing that

  • @dcjoakley619
    @dcjoakley619 3 роки тому +2

    Could you demo it please? Mine still not working

    • @chrishorsman689
      @chrishorsman689  3 роки тому

      Have you tried just changing the filter?

    • @chrishorsman689
      @chrishorsman689  3 роки тому

      If you take out the filter and the beads don't move, I'd definitely say you need a new filter. Honestly it's worth trying anyway, they aren't expensive

    • @dcjoakley619
      @dcjoakley619 3 роки тому +1

      @@chrishorsman689 thanks Chris. Yet I have bouth a new filter. And poked about with the needle thing. Machine lights up but no steam and no pump. seems like it's a gonner. Had it about 15 months

    • @chrishorsman689
      @chrishorsman689  3 роки тому

      @@dcjoakley619 ah ok, sound like the pump had gone then unfortunately

  • @BlueSky-yj6ix
    @BlueSky-yj6ix 4 місяці тому

    Can’t understand one word 🤦‍♀️

  • @dannyj9250
    @dannyj9250 2 роки тому +2

    Is this available in English?

  • @mkothari2
    @mkothari2 4 роки тому +1

    I tried cleaning and it did not have much build up .... now it just makes noise but does not steam still ... there is more problem than described here

    • @chrishorsman689
      @chrishorsman689  4 роки тому

      I can only describe what had worked for me..there is another comment here for my Mother's one, hers had the same symptoms but was the filter that required replacing. Have you tried that?

    • @crossoverathletics3872
      @crossoverathletics3872 3 роки тому

      Where is the filter on this ? Think that may be my issue. Really frustrated I only used it once for 5 mins 😡 got it off Thane USA website now they won’t respond

  • @zambokid89
    @zambokid89 5 місяців тому

    bro, I am really struggling to understand what you say! :D