@@mamahen7147 I just bought one two months ago and today all the lights went out when I started the clean washer cycle and the pump kept running with no water in the tank. I had to unplug it. Very disappointed.
Martha Patchin right after I posted this my washer totally quit working. I had purchased the repair which I have never done before. I tried calling Lowes to have it seen about. After 3 weeks of not getting anyone to answer the phone I went to see the manager and let them know how pissed I was. Come to find out they have a back number to the repair department. They sent someone out the next week. The technician let me know the whole computer board was gone. I had to go back to Lowe's and purchase a new one but not a Whirlpool ! I got a Maytag so far I like it, along with the service agreement. I did get some of my money back from the first washer. After researching the Whirlpool washer it had the worst ratings any everyone had the same problems as I did. When I was at Lowe's getting my new washer, a lady was in line and she had a washer and having the exact same problems I did. I said let me guess a Whirlpool! She was like "yes" how did you know! I told her I had the same and I told her what to do. They gave her the number to call the service dept. I interrupted the salesman and told him to call them for her on the back line so she could get help. I told him the number he gave her did not work and she would never get through. He looked pissed with me. I told her my experience with the service dept phone number and that Lowe's could call for her right in front of him! They make washers to last a year now. I had mine exactly a year!
Martha Patchin there is a way to recalibrate it. I did mine several times. It would fill with water and not do anything in the wash cycle. This video was helpful. The service guy was a little shocked I knew what to do to recalibrate it! I asked him if her ever heard of YT !!!! He got me to recalibrate it in front of him. He was wow you are right! Good luck on your washer. I can't go without mine because my son is in a wheelchair and it is not easy taking him to the laundry mat with baskets of clothes and him.
Thank you! The one time I decide to do laundry and the dang washer didn’t want to go past the first stage. But after your video tutorial, voila! I was able to do laundry! You’re a lifesaver bud!
So mine has been acting up. I've had it about 2 years now. I've reset it, now recalibrating. If this doesn't work, tomorrow I will take apart and make sure the drain pipe isn't clogged. This a great machine..when it works!
I'm going back to the one My grandmother used to use that you used to roll out the clothes in the roller! I've been through five washers in the past 18 years unbelievable and it's just me! In fact I'm going to go buy a salad spinner that's what I'm going to start using! ✌️✌️🤟
I agree! I bought this washer in 2014 not knowing agitator washers were no longer available. This is the biggest piece of junk I've ever had to live with. Unfortunately it's still working 8 years later. But I think I could do a better job with a washboard
This washer is so unreliable that i'm tempted to take my clothes to the man made lake near my house, dunk them in the water and beat them against the rocks just to get them clean.
Yeah, this is the worst washing machine I've ever had. I bought it unknowingly in 2014 when I bought a new house. Unbeknownst to me agitator type washers were no longer available. This piece of junk barely gets the clothes wet most of the time, when it spins it's always out of balance. Sometimes if my clothes are really dirty from working Outdoors I'll have to scrub them in the wash basin first before putting them in this piece of junk. Too late now so I just keep using it but if it ever breaks I'm going back to the old style if I can find one. It's been 8 years and it's still working I'm not sure that's a good thing or not!
Don't know why we build washers like this now. Why can't we just build simple washers with simple controls. Now we put computers on washers. Then rise the price of the washer. Do we really need to go there ?
Thanks this video was useful got it back to working i had this washer since 2017 it gave so many issue i will not be purchasing this brand in the future
ours will start a new load and wash it then drain.....then it stops at wash and flashes while making a click noise every few seconds and will not move on. At first sometimes it would go through all the way fine and then at times we could cancel and start again from just "rinse and drain" and it would go on through but not anymore. Any ideas?
Here are some other videos on my channel that may help you troubleshoot the problem. Whirlpool WTW5000DW0 Service Manual - ua-cam.com/video/YcPSdQizDEE/v-deo.html Whirlpool WTW5000DW0 Checking Error Codes - ua-cam.com/video/uZla37vqQ3Q/v-deo.html Thanks for watching, and good luck.
Good Question? I'm not sure. Once you get it on "SPIN" and push the "START/PAUSE" button does the RED "LOCKED" light come on at all before it says "DONE"? If not you may need a new lid lock. If your lid lock isn't working, from my understanding, you also wouldn't be able to do a load of laundry.
@@freeindeed9508 Followed your instructions, and confirmed that the Red "Locked" light does blink, but when I ran the Diagnostic Test for the Fault/Error Codes it did show the Lid Lock as the issue. Now I'm no repair person nor am I mechanically inclined, but I did slide a plastic butter knife into the lid, where the lid locks and kept jiggling it until the washer clicked and magically started "Senseing". I am currently sitting next to the washer and it is completing the Normal Wash Cycle. I'm guessing I'll have to replace the Lid Lock and/or Lid Switch.
You may want to check your codes. Here is a link you can find on my channel. Whirlpool WTW5000DW0 Washing Machine How to Check Codes ua-cam.com/video/uZla37vqQ3Q/v-deo.html You can visit my channel, I also have videos on where I got my Service Manual (it has the code list in it) from my machine & page by page pictures of the manual, this one can be hard to read on smaller devices. Good luck
It is possible your Lid Lock switch is dirty or malfunctioning. If you visit my channel there are some other videos on this machine that may help you out. Checking Error Codes, Service Manual, Digital Service Manual. Those should help you find some information. Have a good day.
Here is a link to a video on my channel. I also have other videos on my channel about my Whirlpool washer. ua-cam.com/video/Qips9q9Mm-I/v-deo.html It should help with your questions about the Hub. Hopefully all goes well. Have a good day.
I did a calibration on it to make sure it was set up good. Here is a link if you wish to use it, or you can visit my channel for the Calibration Procedure. "Whirlpool WTW5000DW0 calibration mode" ua-cam.com/video/qHF1Zkd_3Vg/v-deo.html Have a good day
Here is a link to a video on my channel to look up errer codes. ua-cam.com/video/YcPSdQizDEE/v-deo.html There are other helpful videos on my channel about this machine, feel free to visit. Have a good day.
Hello, I have some other videos on my channel that might help you out. Here are some of the links. Whirlpool WTW5000DW0 Calibration mode - ua-cam.com/video/qHF1Zkd_3Vg/v-deo.html Whirlpool WTW5000DW0 Washing Machine how to check codes - ua-cam.com/video/uZla37vqQ3Q/v-deo.html Whirlpool WTW5000DW0 Service Technician Manual - ua-cam.com/video/_N_YCSNziXc/v-deo.html Hope some of those help, have a good day, and thanks for watching.
Found some Information for you, have a wonderful day. IMPORTANT: Rinse option must be selected to 1 Rinse with Softener or 2 Rinses with Softener to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Adding Liquid Fabric Softener Manually to Wash Load During the final rinse, wait until the washer has completed filling, press the START/Pause button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START/Pause button again to start the washer.
One time, I ended up canceling the load, unplugged my machine for five minutes to kind of reset the control unit, then it ran fine. You can also check to see if the red Locked light is coming on. If you visit my UA-cam channel, I have other videos of this machine that may help. Like where to find the SERVICE MANUAL, CALIBRATION MODE, HUB REPLACEMENT, and other things I have had to do to fix some problems I have run into. Hope this helps, have a good day.
Possibly a faulty LID LOCK. This manual says it may need to be cleaned or replaced. Link to video Service Manual ua-cam.com/video/_N_YCSNziXc/v-deo.html Li Page 9 & page 18 has some information on the lid lock. It is hard to read without zoom or magnifying, it is the service manual that I took pictures of. Here is a link on where I got my SERVICE MANUAL ua-cam.com/video/YcPSdQizDEE/v-deo.html Here is a link to checking fault codes ua-cam.com/video/uZla37vqQ3Q/v-deo.html it helps to have the service manual to look up the codes. Have a good day, good luck.
I have not had that problem yet. This video may help you check your error codes to troubleshoot the problem. (Whirlpool WTW5000DW0 How to check codes) ua-cam.com/video/uZla37vqQ3Q/v-deo.html
Here is a video to help find your service manual just in case. (Whirlpool WTW5000DW0 Service Manual) ua-cam.com/video/YcPSdQizDEE/v-deo.html Good Luck and Have a Good Day.
Unplugged it waited for a bit went thru the reset steps with the dial .did the lid up an down .lites came on now I’m all good thanks for the information..I did all this after I plugged it Bk in.Unbalanced load is what thru it off.
So most likely your clothes is already in the washing machine, would you have to do for this to work is hold down the power button for 10 seconds, allowing the machine to drain and then go into neutral mode so that you can do this process I was so frustrated, you’re welcome
He llamado a la Whirlpool tratando de entender la función de la máquina pero esta máquina Sencillamente tienen problema en el panel no lo los ciclos del panel no trabajan muy bien y por los video que he visto de los comentarios de las personas más de una se quejan de lo mismo
lo Comando de esa máquina para coger un ciclo no no trabajan esta máquina tiene un problema en el panel yo prefiero mi máquina antigua que esta máquina moderna
I have the same washer. 3 1/2 years what a waste of money $700 for this piece of shit. Gearbox transmission case blown out. Suspension rods need to be replaced also needs a new washbowl. Not worth fixing. Had to repair people look at it from two different companies they said not worth fixing. I'm going to buy a heavy duty commercial washer Speed Queen. Speed Queen has a real transmission and no lid lock. It's a real washer like when I was a kid. all parts are made in the United States of America.
I was ready to buy a new washer!! Thanks for sharing! I get to keep my washer.
You are so welcome! Thanks for watching.
Don't buy this washer. I have had nothing but trouble and getting someone to come repair it is a nightmare!
@@mamahen7147 I just bought one two months ago and today all the lights went out when I started the clean washer cycle and the pump kept running with no water in the tank. I had to unplug it. Very disappointed.
Martha Patchin right after I posted this my washer totally quit working. I had purchased the repair which I have never done before. I tried calling Lowes to have it seen about. After 3 weeks of not getting anyone to answer the phone I went to see the manager and let them know how pissed I was. Come to find out they have a back number to the repair department. They sent someone out the next week. The technician let me know the whole computer board was gone. I had to go back to Lowe's and purchase a new one but not a Whirlpool ! I got a Maytag so far I like it, along with the service agreement. I did get some of my money back from the first washer. After researching the Whirlpool washer it had the worst ratings any everyone had the same problems as I did. When I was at Lowe's getting my new washer, a lady was in line and she had a washer and having the exact same problems I did. I said let me guess a Whirlpool! She was like "yes" how did you know! I told her I had the same and I told her what to do. They gave her the number to call the service dept. I interrupted the salesman and told him to call them for her on the back line so she could get help. I told him the number he gave her did not work and she would never get through. He looked pissed with me. I told her my experience with the service dept phone number and that Lowe's could call for her right in front of him! They make washers to last a year now. I had mine exactly a year!
Martha Patchin there is a way to recalibrate it. I did mine several times. It would fill with water and not do anything in the wash cycle. This video was helpful. The service guy was a little shocked I knew what to do to recalibrate it! I asked him if her ever heard of YT !!!! He got me to recalibrate it in front of him. He was wow you are right! Good luck on your washer. I can't go without mine because my son is in a wheelchair and it is not easy taking him to the laundry mat with baskets of clothes and him.
Thank you! The one time I decide to do laundry and the dang washer didn’t want to go past the first stage. But after your video tutorial, voila! I was able to do laundry! You’re a lifesaver bud!
Thanks for watching my video!
So mine has been acting up. I've had it about 2 years now. I've reset it, now recalibrating. If this doesn't work, tomorrow I will take apart and make sure the drain pipe isn't clogged. This a great machine..when it works!
Thanks a million for this video，Using your video as a guide made this a pretty easy fix.
You're welcome!
I will never EVER BUY ANOTHER WASHER OF THIS KIND 😏 I M GOING BACK TO THE OLD SPIN , SIMPLE!
I'm going back to the one My grandmother used to use that you used to roll out the clothes in the roller! I've been through five washers in the past 18 years unbelievable and it's just me! In fact I'm going to go buy a salad spinner that's what I'm going to start using! ✌️✌️🤟
I agree! I bought this washer in 2014 not knowing agitator washers were no longer available. This is the biggest piece of junk I've ever had to live with. Unfortunately it's still working 8 years later. But I think I could do a better job with a washboard
no caben dudas que la máquina antigua eran mejores que las modernas son
La máquina moderna son una porquería
This washer is so unreliable that i'm tempted to take my clothes to the man made lake near my house, dunk them in the water and beat them against the rocks just to get them clean.
Why do they put so many computer chips in this stuff:(
Get a Speed Queen!
Yeah, this is the worst washing machine I've ever had. I bought it unknowingly in 2014 when I bought a new house. Unbeknownst to me agitator type washers were no longer available. This piece of junk barely gets the clothes wet most of the time, when it spins it's always out of balance. Sometimes if my clothes are really dirty from working Outdoors I'll have to scrub them in the wash basin first before putting them in this piece of junk. Too late now so I just keep using it but if it ever breaks I'm going back to the old style if I can find one. It's been 8 years and it's still working I'm not sure that's a good thing or not!
Don't know why we build washers like this now. Why can't we just build simple washers with simple controls. Now we put computers on washers. Then rise the price of the washer. Do we really need to go there ?
What's wrong with it when you put it on washing it just click when it's agitating just click click click click
Ok this is part two
At the very end of the test, where yours goes straight to done. All of my lights flashed green then said done....
This machine Commander sensor i not working
i cant even get this thing to start.what setting do you use for a medium load of clothes? please help!!
Thanks this video was useful got it back to working i had this washer since 2017 it gave so many issue i will not be purchasing this brand in the future
You're welcome! Thanks for watching.
Help, the washer works fine but i can not figure out how to turn on the end of cycle buzzer, thanks
This machine have a lot of problems
ours will start a new load and wash it then drain.....then it stops at wash and flashes while making a click noise every few seconds and will not move on. At first sometimes it would go through all the way fine and then at times we could cancel and start again from just "rinse and drain" and it would go on through but not anymore. Any ideas?
I thankfully have not run into that problem. It could possibly be a faulty lid lock switch??? Good Luck, and have a good day.
Here are some other videos on my channel that may help you troubleshoot the problem.
Whirlpool WTW5000DW0 Service Manual - ua-cam.com/video/YcPSdQizDEE/v-deo.html
Whirlpool WTW5000DW0 Checking Error Codes - ua-cam.com/video/uZla37vqQ3Q/v-deo.html
Thanks for watching, and good luck.
Mine is doing the same thing
Mine wont spin and there’s always a clicking sound near the lock door but i did this and it did all same in the video But still wont work
I changed the actuator,and still not spinning out, HELP
What cubic is this machine
If it doesn't agitate what is the problem. Please help
Mine too - irritating POS machine.
@FreeInDeed, what if after you select "Spin", it just lights "Done" and doesn't go through the testing?
Good Question? I'm not sure. Once you get it on "SPIN" and push the "START/PAUSE" button does the RED "LOCKED" light come on at all before it says "DONE"? If not you may need a new lid lock. If your lid lock isn't working, from my understanding, you also wouldn't be able to do a load of laundry.
@@freeindeed9508 Followed your instructions, and confirmed that the Red "Locked" light does blink, but when I ran the Diagnostic Test for the Fault/Error Codes it did show the Lid Lock as the issue. Now I'm no repair person nor am I mechanically inclined, but I did slide a plastic butter knife into the lid, where the lid locks and kept jiggling it until the washer clicked and magically started "Senseing". I am currently sitting next to the washer and it is completing the Normal Wash Cycle. I'm guessing I'll have to replace the Lid Lock and/or Lid Switch.
@@Swtangelawaitsu lite don't come on
my washer works perfectly fine but after a few minutes, the lid lock icon starts flashing, can you tell me what to do?
You may want to check your codes. Here is a link you can find on my channel. Whirlpool WTW5000DW0 Washing Machine How to Check Codes ua-cam.com/video/uZla37vqQ3Q/v-deo.html You can visit my channel, I also have videos on where I got my Service Manual (it has the code list in it) from my machine & page by page pictures of the manual, this one can be hard to read on smaller devices. Good luck
The lock light won’t come on for mine, and it just keeps clicking.
It is possible your Lid Lock switch is dirty or malfunctioning. If you visit my channel there are some other videos on this machine that may help you out. Checking Error Codes, Service Manual, Digital Service Manual. Those should help you find some information. Have a good day.
Amazing Thanks
Most welcome, thanks for watching.
What's the hub. I tried this and when it got to wash it made a loud sound
Here is a link to a video on my channel. I also have other videos on my channel about my Whirlpool washer.
ua-cam.com/video/Qips9q9Mm-I/v-deo.html
It should help with your questions about the Hub. Hopefully all goes well.
Have a good day.
Did you calibrate after or just run with it working?
I did a calibration on it to make sure it was set up good. Here is a link if you wish to use it, or you can visit my channel for the Calibration Procedure. "Whirlpool WTW5000DW0 calibration mode" ua-cam.com/video/qHF1Zkd_3Vg/v-deo.html
Have a good day
It won't go into rinse and spin mode.
Here is a link to a video on my channel to look up errer codes.
ua-cam.com/video/YcPSdQizDEE/v-deo.html
There are other helpful videos on my channel about this machine, feel free to visit.
Have a good day.
hi good day my whirlpool washer lid light is on locked an it's not coming for so can u please help me
Hello, I have some other videos on my channel that might help you out. Here are some of the links.
Whirlpool WTW5000DW0 Calibration mode - ua-cam.com/video/qHF1Zkd_3Vg/v-deo.html
Whirlpool WTW5000DW0 Washing Machine how to check codes - ua-cam.com/video/uZla37vqQ3Q/v-deo.html
Whirlpool WTW5000DW0 Service Technician Manual - ua-cam.com/video/_N_YCSNziXc/v-deo.html
Hope some of those help, have a good day, and thanks for watching.
Can somebody please tell me when to add fabric softener to this machine? I love this washer but cannot figure out if I am adding at the right time:/
Found some Information for you, have a wonderful day.
IMPORTANT: Rinse option must be selected to 1 Rinse
with Softener or 2 Rinses with Softener to ensure proper
distribution at correct time in cycle. Do not overfill or dilute.
Adding Liquid Fabric Softener Manually to Wash Load
During the final rinse, wait until the washer has completed
filling, press the START/Pause button to pause the washer.
Lift the lid and add the measured recommended amount of
liquid fabric softener. Do not use more than the recommended
amount. Close the lid and press the START/Pause button again
to start the washer.
Add fabric softener after you buy a new machine.
No.....U got to buy the downy ball or else u have to pour in the fabric softener during the rinse cycle
Bad crazy whirlpool wash machine,new fashion? 👎 👎😳😞
What if sensing is the only flashing light and then nothing
One time, I ended up canceling the load, unplugged my machine for five minutes to kind of reset the control unit, then it ran fine. You can also check to see if the red Locked light is coming on. If you visit my UA-cam channel, I have other videos of this machine that may help. Like where to find the SERVICE MANUAL, CALIBRATION MODE, HUB REPLACEMENT, and other things I have had to do to fix some problems I have run into. Hope this helps, have a good day.
@@freeindeed9508 the locked light turns red, it clicks and then the locked light blinks and nothing happens
Possibly a faulty LID LOCK. This manual says it may need to be cleaned or replaced. Link to video Service Manual ua-cam.com/video/_N_YCSNziXc/v-deo.html Li Page 9 & page 18 has some information on the lid lock. It is hard to read without zoom or magnifying, it is the service manual that I took pictures of. Here is a link on where I got my SERVICE MANUAL ua-cam.com/video/YcPSdQizDEE/v-deo.html Here is a link to checking fault codes ua-cam.com/video/uZla37vqQ3Q/v-deo.html it helps to have the service manual to look up the codes. Have a good day, good luck.
Too complicated to deal with
Ran the testing mode and the recalibration mode without clothes and the darn thing still won't come out of sensing.
I have not had that problem yet. This video may help you check your error codes to troubleshoot the problem.
(Whirlpool WTW5000DW0 How to check codes) ua-cam.com/video/uZla37vqQ3Q/v-deo.html
Here is a video to help find your service manual just in case.
(Whirlpool WTW5000DW0 Service Manual) ua-cam.com/video/YcPSdQizDEE/v-deo.html
Good Luck and Have a Good Day.
Looks like your electronic board is damaged. Run the test/diagnostic mode and check for failure codes.
Obviously I'm in the wrong time line, This technology is so 1990s
Cuánto es el precio de una de estas
Mine went thru to wash spin then lites went off still draining?
Unplugged it waited for a bit went thru the reset steps with the dial .did the lid up an down .lites came on now I’m all good thanks for the information..I did all this after I plugged it Bk in.Unbalanced load is what thru it off.
I'm glad you found the problem, have a wonderful day.
FreeInDeed thank u for ur video have a blessed day
FreeInDeed thank u for ur video have a blessed day
UNPLUG AND SEE IF IT WILL RESET..... SUPER ANNOYING BUT IT DOES WORK ON THESE COMPUTER PANELS/ GOOD LUCK
So most likely your clothes is already in the washing machine, would you have to do for this to work is hold down the power button for 10 seconds, allowing the machine to drain and then go into neutral mode so that you can do this process
I was so frustrated, you’re welcome
A bad hub will do that
He llamado a la Whirlpool tratando de entender la función de la máquina pero esta máquina Sencillamente tienen problema en el panel no lo los ciclos del panel no trabajan muy bien y por los video que he visto de los comentarios de las personas más de una se quejan de lo mismo
lo Comando de esa máquina para coger un ciclo no no trabajan esta máquina tiene un problema en el panel yo prefiero mi máquina antigua que esta máquina moderna
I have the same washer. 3 1/2 years what a waste of money $700 for this piece of shit. Gearbox transmission case blown out. Suspension rods need to be replaced also needs a new washbowl. Not worth fixing. Had to repair people look at it from two different companies they said not worth fixing. I'm going to buy a heavy duty commercial washer Speed Queen. Speed Queen has a real transmission and no lid lock. It's a real washer like when I was a kid. all parts are made in the United States of America.
This washer sucks!!
what pathetic machine