Outsourcing: Philippines Vs. India

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  • Опубліковано 2 січ 2025

КОМЕНТАРІ • 1,7 тис.

  • @vipulacious
    @vipulacious 3 роки тому +1380

    I am an Indian and lived in Philippines for 3 years, it's a beautiful country with awesome people. Love you guys, Mabuhay Philippines!

    • @ramonresurreccion3891
      @ramonresurreccion3891 3 роки тому +3

      😘

    • @erwinlumunsad1402
      @erwinlumunsad1402 3 роки тому +21

      Filipinos are not perfect. We have also hindrances in english too. So best way is to excercise it day by day. And also when we are working. Talking to our co employees is helping us to communicate faster and better english.

    • @digitalpimp3383
      @digitalpimp3383 3 роки тому +20

      I am a filipino..im am broke right now..can i borrow 5000 pesos..

    • @mattcedrickserrano2644
      @mattcedrickserrano2644 3 роки тому +14

      @@digitalpimp3383 hahaha crazy 😂

    • @grangerpetmalu299
      @grangerpetmalu299 3 роки тому

      Kamsahamnida.

  • @dane_vlogs
    @dane_vlogs 3 роки тому +477

    There's no rivalry between Filipinos and Indians. We love each other.
    Hello Indians, from your Filipino friend 🇵🇭🇮🇳

    • @antondelacruz9362
      @antondelacruz9362 3 роки тому +10

      Exercising those soft skills!

    • @arthurpiccio7906
      @arthurpiccio7906 3 роки тому +1

      Not true. Filipinos are largely racist against Indians.

    • @vanlin9107
      @vanlin9107 3 роки тому +3

      @@arthurpiccio7906 no I like indian girls.. There thick
      To be honest india doesn't look like Asian

    • @jerrystaana3891
      @jerrystaana3891 2 роки тому

      @@arthurpiccio7906 to male indian yes but not to females indian girls are pretty 😍

    • @marcoramos8099
      @marcoramos8099 2 роки тому +1

      @@jerrystaana3891 pinagsasabi mo?

  • @ferdsuant2057
    @ferdsuant2057 3 роки тому +377

    Competition? Noooo! Phils and India are partners :*
    Love, from the Philippines 😍

  • @johncarlogamboa7331
    @johncarlogamboa7331 3 роки тому +726

    Honestly, I think Filipinos have got a lot to thank for Indians for their reliable youtube tutorials.

    • @myyou7335
      @myyou7335 3 роки тому +29

      Lol I never watch youtube content from indian content creators. Are the tutorials about tech and IT?

    • @moondust2365
      @moondust2365 3 роки тому +19

      Not really? Some of us do, but personally, very little of my knowledge (both the ones I use for school and the ones I use for "business") come from Indian UA-camrs. Most of it is from Americans and Canadians, others from Brits, Dutch, Germans, Filipinos, Chinese, and Australians. And, while I mean no disrespect, I'm usually not very happy when my teachers use Indian videos to teach us subjects like Math. The accent is strong, and the quality isn't that great. Hopefully, we'll be able to teach and help each other, rather than what some people do: just being fine with the low quality of our two countries. We should really be striving to help each other progress rather than encourage each other to stay low quality.

    • @SuperIonman
      @SuperIonman 3 роки тому +23

      I watch them at first but I am having difficulty understanding their accent

    • @Katimoy
      @Katimoy 3 роки тому +8

      Agree. Though their are those that quite hard to understand especially when they speak that fast but myself learned a lot from them. So thanks for their efforts sharing their knowledge even subscribing to some of them to support their channel.

    • @akosilola1294
      @akosilola1294 3 роки тому +4

      Lol i dont think so

  • @papapeebatang90s
    @papapeebatang90s 4 роки тому +467

    All he said is true. I'm a Filipino who works in a call center ( BPO ) company here in the Philippines for more than four years. Much respect to our fellow Indian brothers and sisters they also have a lot of skills when it comes to technology. Salute to all Indians around the world.

    • @rajichettiar8119
      @rajichettiar8119 4 роки тому +6

      Thanks

    • @marjunmarcelocristobal2678
      @marjunmarcelocristobal2678 4 роки тому +18

      True..the Indian Accent is so strong...whereas,the Filipino tongue can switch much easily from Filipino to English.

    • @baronvillanueva8097
      @baronvillanueva8097 4 роки тому +14

      I suppose the technical stuff will go to India and all the voice stuff will go to Philippines

    • @RoyFJ65
      @RoyFJ65 4 роки тому +3

      @@marjunmarcelocristobal2678 I can catch both Indians and Filipinos but the later is far more pleasant.

  • @imeldadomingo739
    @imeldadomingo739 4 роки тому +117

    Every country has their own strength n weaknesses. Lets help each other grow.

  • @milkyknots2860
    @milkyknots2860 3 роки тому +804

    Let’s just put Indians in the technical section and put Filipinos in the customer service section. That would be a great teamwork.

  • @jchitz86
    @jchitz86 4 роки тому +327

    Filipinos have very adaptive accents that take on whatever the predominant accent is in their environment. Most call center workers don’t speak the same accent at home or with their friends even when speak English. It’s like a switch they turn on for work.

  • @jaykyleph
    @jaykyleph 3 роки тому +143

    I was a 411 operator in the mid 2000's here in the Philippines.
    I sounded like Bruce Willis when i'm taking calls and Leo Martinez when I stepped out of the floor.

  • @jnac8857
    @jnac8857 3 роки тому +146

    For us Filipinos who have worked in the Call Centers, it's an accepted fact that for tech issues we have to shout " Call India!!!" for speedy fixes, so it has been a great partnership and a healthy relationship, We love India!!!

  • @tnglobe25
    @tnglobe25 3 роки тому +74

    An American client talking to a BPO CS in the Philippines was so amazed that she even asked " Am I talking to a human".

    • @iamambetzkie03
      @iamambetzkie03 3 роки тому +7

      😂 Had this kind of experience when I do the opening spiel.

    • @angeloespinosa8084
      @angeloespinosa8084 3 роки тому +2

      😂😂

    • @ravenmccraig7645
      @ravenmccraig7645 3 роки тому +7

      Haha. That happened to me a lot of times. You can even hear them press buttons. Gotta say hello many times for them to realize that they are already talking to an agent 😅

    • @brilliantguialudin9158
      @brilliantguialudin9158 3 роки тому +4

      hahah i had this experience that my customer even asked me twice if she is talking to an alive person or not😂

  • @jodellucero5329
    @jodellucero5329 4 роки тому +125

    I really find Indians very proficient in technoloy knowledge.

  • @maalat
    @maalat 3 роки тому +9

    Soft skills with great information. They can answer difficult questions with smiles. You can tell they are smiling by the tone of their voice. All my customer service calls from California end up in the Philippines whether it’s about my wifi service, timeshare accommodation, things that are not working like a broken airport kiosk, etc. they have the solutions... I love them to death.

  • @fernandobelaniso
    @fernandobelaniso 9 місяців тому +1

    Thank so much Sir for sharing your ideas and principles you are highly appreciated Mabuhay ka

  • @MrWackydoodles
    @MrWackydoodles 4 роки тому +735

    Well Pinoys are naturally good in english especially when we’re drunk

  • @MC-do4dw
    @MC-do4dw 3 роки тому +58

    Not related to this, but when I came to Canada 28 years ago my prospective boss interviewed me for 3 hours and then hired me on the spot! He then asked me where did I learn to speak English well? I simply said “At home”! 🥰

    • @johnmarvingador7195
      @johnmarvingador7195 3 роки тому +2

      Wow 🤗

    • @MC-do4dw
      @MC-do4dw 3 роки тому +7

      @@johnmarvingador7195 Thank you! I say it with pride that people in Philippines know how to speak and understand English. It is also the medium of instruction, and even the people living in the poor areas (because let’s face it - it’s a third world country) can converse in English! No English speaking tourist in the Philippines will have a hard time getting around! 😂

    • @zailabarde8253
      @zailabarde8253 3 роки тому +3

      Hahaha.....good answer. Just the same with me, when I was at Edmonton.

    • @jasperjayme3012
      @jasperjayme3012 3 роки тому +2

      hahaha good one

    • @conradcalma6753
      @conradcalma6753 3 роки тому +16

      Im a filipino nurse here in Chicago, lots of nurses here in the US are from different countries but filipino nurses excel here. we are the most efficient, caring & professional nurses in the US and around the world. We are blessed with good social skills, communication skills, & most of all compassionate human care. Filipinos around the world the OFWs brought with them their innate loving & caring culture we have at home, which gives us the good image as good nurses around the world. Im so proud of my countrymen and proud to be Filipino.😍❤🇵🇭

  • @jrbelmonte1466
    @jrbelmonte1466 3 роки тому +249

    Actually wherever you go and see Indians around, expect Filipinos are just around the corner. They are bestfriends 😁

  • @tessbolella8743
    @tessbolella8743 3 роки тому +108

    I used to work in a nursing home (USA) doing accounts receivable collection from Blue Cross, United Healthcare etc. I dread making these calls hoping that I do not get connected to a call center in India. Like you said, the accent is unbelievably hard to understand and health insurance claims often involves complicated details to resolve. Plus customer service leaves much to be desired. Filipino call centers are so much better with communication and they are so pleasant to talk to. Very patient too and rates of resolution for problems is excellent. They are also very well trained on the subject matter.

    • @arnavrana4866
      @arnavrana4866 3 роки тому +3

      I'm from India and worked in US healthcare AR department. I regularly do call at BCBS, Aetna , Cigna , Humana , Medicare. I found usa peoples and our clients are very satisfied with our work. As we do overtime without money and always consider clients our topmost priority. That's why india is hub of outsourcing. indian's are mild and never loose their temper 🙏

    • @belenbayor5875
      @belenbayor5875 3 роки тому +1

      @@arnavrana4866 maybe some.but most are arrogant!also,the accent is hard to understand!!

    • @arnavrana4866
      @arnavrana4866 3 роки тому +1

      @@belenbayor5875 I will tell u the hidden story. The accent problem is bcz of improper training. In India every field trainer and managers are greedy just want money and free time. Nobody wants to utilize their time in proper training. Due to this all problem arises and US people thought that this is accent problem. Indians can talk in every accent of the world !! That's true from arabic to african

    • @eviep2407
      @eviep2407 3 роки тому

      @@belenbayor5875 true it's hard to understand because I have an experience about that.. I call the customer service but the customer service is Indian but I can't understand him because his accent so hard to understand..

  • @oliveraborque1496
    @oliveraborque1496 3 роки тому +193

    As a Filipino and a former IBMer, I agree that Indians are very technically proficient. As far as accent and vocabulary are concerned, I think Indians are more attuned to British English while Filipinos are more adjusted to American English.

    • @salilkumar6397
      @salilkumar6397 3 роки тому +13

      Exactly, I was about to say same.

    • @doloresbankson8350
      @doloresbankson8350 3 роки тому +9

      Nailed it! And my husband easily recognized which country ITs from. He loves to talk with them telling them his wife is a Filipina and ended up passing his phone to me. 🤣

    • @roamaroundgisg7362
      @roamaroundgisg7362 3 роки тому +7

      @Raechelle Boumenir that's true. Almost all of Indians would really sound Indians when they speak English, which is the exact opposite for Most Filipinos.

    • @aburetik4866
      @aburetik4866 2 роки тому +4

      The weird English accent of lndians always reminds ppl of phone scams. If a company hires lndians for customer service or outsourcing, it would damage the company's image.

    • @ninkichan7209
      @ninkichan7209 2 роки тому +5

      I deal / talk with Indian people 5 days a week as a Service Desk support. The things that can be resolved in 5 minutes with native speakers or even Europeans who speak English can take 30-45 minutes with an Indian caller. That is because they have a very thick accent that I cannot even picture what they are saying, and likewise, they do not understand my neutral accent (was trained to sound close to Americans long time ago). I literally have to slow down by 50% when asking questions because most of the time, they will pretend that they get you and end up saying something unrelated to your question.

  • @thegreenwarriors3014
    @thegreenwarriors3014 3 роки тому +41

    When I visited Manila, Makati, and BGC I never felt I left the US at all.

    • @theburden9920
      @theburden9920 3 роки тому +2

      Why there is slum like in los angeles??

    • @shinhaakatsuki2516
      @shinhaakatsuki2516 2 роки тому

      @@theburden9920 bec of the influx of migrants/immigrants who have the mindset of the American dream but failed...the govt cant sustain them anymore ...they have nowhere to go except to squats...ask their nationalities...and what year they had gone there..

    • @giasuper9665
      @giasuper9665 2 роки тому +1

      @@theburden9920 ...

    • @theburden9920
      @theburden9920 2 роки тому

      @@giasuper9665 your comment is unrelated to my question dumb dumb 🤓

  • @macolet9711
    @macolet9711 3 роки тому +24

    India and Philippines complement each other in terms of BPO. Once, we are rivals but now I guess we are more of a partner.

  • @itsgreysbee
    @itsgreysbee 4 роки тому +55

    I agree that indians have this vast tech knowledge. It is something that they know and can do even with their eyes closed. I have nothing but high praises to my indian trainors during my time in the bpo.

    • @rap3208
      @rap3208 Рік тому

      India churns out about a million and a half IT graduates every year, even if their employability is about 36%, that still number to hundreds of thousands of IT professionals. The Philippines only graduate about less than 50,000 a year. Even if their employability is higher than india, it amounts to only about 2 or 3 tens of thousands, so of course India will be the powerhouse.

  • @ryokohonda4619
    @ryokohonda4619 4 роки тому +39

    Love his opinion I also agree!
    I am a Filipino call center agent, a software engineer student and I have respect for India for they are great in programming and technical abilities. :)

  • @rodelvalderama219
    @rodelvalderama219 3 роки тому +38

    As a Filipino tricycle driver.Best remember me for my drive and enthusiasm.We're LIT!

  • @michikosalon
    @michikosalon 3 роки тому +49

    Im a Filipino but I think India right now is slowly moving a lot of there workforce to support there own country's booming economy. Filipinos are good with communication and indians are still the best when it comes to tech.

    • @pranavgandhar4604
      @pranavgandhar4604 2 роки тому +4

      Difference is only , we are planning things , considering, China is our rival
      Not in terms military but in the others parts too

  • @ßhopkins
    @ßhopkins 4 роки тому +42

    Thank you for acknowledging the Asian talent. i just hope none of the companies in the outsourcing industries are abusing those working for these BPOs--just because peole need jobs. Offer a rate that is fair and a workload that is manageable

    • @regretfulcolonel5557
      @regretfulcolonel5557 4 роки тому +2

      True! I have previously worked from a company where the workload is really high, they're really pushing their employee to their limit in a bad way, of course we can do it, but having that workload everyday drains our energy ( physically and mentally ). 6 months later, I got tired and sick and looked for another job, and now I am happy 😀

    • @michaeljunior1445
      @michaeljunior1445 3 роки тому

      In terms of wage rate, BPO employees have higher salary rate than private domestic companies. The BPO salary is comparable with the salary of those in the government service. However BPO companies have more chances or opportunities for promotion than those in the government. - Speaking from a person who was once worked in a BPO, then in a private company and now in a govt agency.

  • @sb19atinas
    @sb19atinas 4 роки тому +175

    I manage an IT account here in PH. Our client decided to terminate their contract with an Indian company. The main reason is their productivity and attrition. It could be a one time case...true. But what I'm saying is that we can match up on development skills. I think Filipinos are pretty competitive. Their skills are no joke and best of all is their attitude.

    • @jppj2943
      @jppj2943 3 роки тому +6

      True

    • @easyislander
      @easyislander 3 роки тому +6

      Filipinos are very much competitive - even the technical and developmental aspects. If given the opportunity, we can give India a run for their money we it comes to technology.

    • @amit9023
      @amit9023 2 роки тому

      @@easyislander try to learn instead of giving someone their run of money 🙄..

    • @easyislander
      @easyislander 2 роки тому +1

      @@amit9023 No need to take what I said as an insult. Just saying that Filipinos are much capable of doing technical work as any country including India. Why do you think some Indian companies hire Filipinos?

    • @asoka7752
      @asoka7752 2 роки тому

      maybe because your client wants to travel to Philippine more often as they produce best prostitutes.

  • @RahulSharma-to2jk
    @RahulSharma-to2jk 3 роки тому +28

    Thank god, we are not losing our indigenous language, while trying to imitate American English. Indian brother let's try improving our technical skills. While passing this impossible task to deserving people🙏

    • @aramjupot27
      @aramjupot27 3 роки тому +3

      Your very good in Technical stuff salute to all Indians friends out there. -Filipino

    • @fugak-han0072
      @fugak-han0072 3 роки тому

      You sound sooo nice. This is the kind of manners the world really needs.
      Indians in my province of southern Philippines are well-behaving people,too. ❤

    • @obliteratedcisco4709
      @obliteratedcisco4709 3 роки тому +1

      Brother i see millions of indians when talking to Hbo,credit card queries trying to imitate the 'American English' so idk what ur talking abt...Even the indians who come to visit america here speak like that too...Nothing wrong but it sounds cringey i prefer original tone not trying to imitate 🇺🇸🇺🇸💙 best of luck!

  • @marblueony754
    @marblueony754 3 роки тому +21

    I worked in a BPO company for a summer job. Based on my experience, BPO Companies in the Philippines are very competitive in terms of customer service.

  • @spiderliliez
    @spiderliliez 4 роки тому +521

    I've worked in the IT business spending time on the phone with various people from different countries. If I have to generalize a bit, which isn't exactly bad.. but India have great talents for tech knowledge, but the Philippines has better phone and conversational skills than the ones in India. I have to say, I encounter way too many rude Indians from customer service and tech support. I usually end up getting really stressed just talking to them. So yeah, I think you can train Filipinos tech-wise, that is easy! And then you can get the best from their customer service skills since their hospitality is innate with them. So choose Philippines is my answer.

    • @pisces2690
      @pisces2690 4 роки тому +33

      You can teach or train people about product knowledge but AN ATTITUDE 101 LESSON MEANS MIRACLE FROM GOD!

    • @anotoman123
      @anotoman123 3 роки тому +18

      Correct! The culture of kindness is special to the Philippines. It's a "proud to help" kind of stewardship that you'll never find anywhere else. If you ever find a technically talented Filipino, DO NOT EVER let that shit go. XD

    • @Lyrical039
      @Lyrical039 3 роки тому +15

      @@anotoman123 more like the PATIENCE .. Filipino tends to be Patient on many things especially when it comes to Work

    • @anotoman123
      @anotoman123 3 роки тому +6

      @@Lyrical039 Patient on everything 'cept money! XD
      Walwal!

    • @Lyrical039
      @Lyrical039 3 роки тому +1

      @@anotoman123 NGL .. 😂

  • @mirajimenez5954
    @mirajimenez5954 2 роки тому +8

    I'm Filipino but I had many Indian colleagues... We complement each other... We are both warm and have both great sense of humor and both like to eat... I love both....

  • @anneofcleveswithinternet
    @anneofcleveswithinternet 4 роки тому +108

    I work for a BPO in the Philippines but everytime I need to troublesboot my phone or laptop I make sure I turn to our technologically gifted Indian friends for solutions.

    • @TunogSunday
      @TunogSunday 3 роки тому +4

      Because Philippines Hires only gays that good in English accent. but zero knowledge in technical support. Indian i think are into Technical knowledge is a must in hiring.

    • @marishkagranada7985
      @marishkagranada7985 3 роки тому +12

      @@TunogSunday >>> reason why lots of scammers are from india because they're good at tech..

    • @TunogSunday
      @TunogSunday 3 роки тому +1

      @@marishkagranada7985 that's absurd. anybody can be a scammer because they are knowledgeable about things. scammer has no nationality I think. its just the fact that Filipino gays love to work in call center and all of them are gays actually who doesn't know about technical issue.

    • @TunogSunday
      @TunogSunday 3 роки тому

      @@marishkagranada7985 Filipino are good also in tech but most of them don't like to work in call center, they afraid to be labeled as gay also.

    • @marishkagranada7985
      @marishkagranada7985 3 роки тому +11

      @@TunogSunday >>> call center are for gays? wtf. Do you even realize how terribly ignorant and unbelievably stupid you sound like? How did you even come to this conclusion? 🤔🙄

  • @Titan-Jil
    @Titan-Jil Рік тому +4

    I am Filipino working for an IT Company. An Indian colleague taught me technical skills in one of our dev tools. But now I am teaching another Indian how to use this tool. This just shows we can learn and teach each other.

  • @endoftheworld29
    @endoftheworld29 3 роки тому +10

    I do agree.. We cannot match the tech skills our fellow Indians have when in comes to technical stuff. I salute you my fellow Indians working in the BPO industry.

  • @MadamVirtud
    @MadamVirtud 3 роки тому +19

    Thank you for appreciating Filipinos You are so honest about defining who really the Pinoy are. Recognizing our qualities and telling the world that we are fexible and knows different skills is a package deal to world. Proud to be Pinoy

  • @Notagirl89
    @Notagirl89 3 роки тому +13

    Im a Filipino and work in BPO industry both for technical support and care support.. But our Site Director is an Indian... 👍

  • @2244z24
    @2244z24 3 роки тому +16

    When I was a fresh grad. I tried BPO or call center and I passed. I remembered coming to my first day of training and the the very first thing our trainer said is "You are not here to learn or improved your English, you're here cause you know English", and there I was with my initial plan to improved my English (More on speaking). I was like " Oh man! Im doomed!" Hearing everyone talking in English with American accent some with Australian accent really scared me in a good way I worked hard and at the end of the training I was able to improved my confidence in speaking in English plus I got an American accent haha. But the training just nothing when you are in the floor already. Talking and solving issues in a foreign language and doing those technical stuff at the same time is very hard! trying to listen to the customer's frustrations and creating a report about his/her issue at the same time is just ahhh! After a month I decided to quit as my heart is really not there and I don't wanna go into depression - you know there are lots of rude and cruel customers out there and I'm I guess im still naive back then that I couldn't take profanity not personal, im too sensitive. I'm now working in Dubai and had some encounters talking to a Customer Service Representative over the Phone and whenever I raised some concerns I couldn't feel any care, empathy, or eagerness from them to help you. They will just give you a "by the manual book" answer, cold, sometimes they even fight with you. Very far from the Philippines' Customer Service where the main goal is to solve the issue and satisfy your customer over the phone. I salute all my kababayans in the BPO industry. you guys are all rockstars!

  • @parumpumpamz
    @parumpumpamz 3 роки тому +10

    I'm in the BPO industry too! But we call Indian Reps for tech support whenever there's problem with our system or applications being used.

  • @theempress1104
    @theempress1104 4 роки тому +66

    This is so true. The Philippines is highly westernised. Im a Filipino who went to Malaysia for a few weeks and I missed my westernised country so much. I really appreciated my country. Also, customer service skills, the smile, pleasant personalities of people working in customer service...The Philippines excels in these based on my experience. Also, Filipinos love working in a culturally diverse environment and encountering people from other countries. Even before Spanish colonisation, we had amazing trade with China, India, Middle East and other Southeast Asian countries....so it's kind of in our blood. We just love intercultural interactions because we love to know more about the world. In other countries, sometimes the people are ethnocentric.

    • @arnoldmanalo4760
      @arnoldmanalo4760 3 роки тому +2

      What is exactly means that Filipinos are highly westernized? What are the things they have in the west that is not in the east? In this computer age, is there is still difference between the east and west?

    • @markclinton8681
      @markclinton8681 3 роки тому +1

      Hello beautiful how are you doing

    • @maalat
      @maalat 3 роки тому +5

      Check out God Culture on you tube channel, and you will know why Filipinos are they are who they are.

    • @Bitik04
      @Bitik04 2 роки тому +3

      @@arnoldmanalo4760 maybe she's talking about social interaction to strangers, most of people in Asia do not really like of interacting to stangers and most of the time they are shy unlike in the west it's normal to talk casually to stangers, I think thats whats PH become different from other asian countries

    • @flaviomicabalo4076
      @flaviomicabalo4076 Рік тому

      ​@@maalat they are ophir, shibah and tarshis.

  • @romnick-cv
    @romnick-cv 2 роки тому +4

    I love tf that indians and Filipinos here are know their skills and where are they lack of I'm a FILIPINO and currently in a SENIOR HIGHSCHOOL and I'mplanning to apply for a summer job

  • @xadcat2924
    @xadcat2924 4 роки тому +162

    Fun Fact: You're reading comments while playing the video.

  • @anubhavjain2768
    @anubhavjain2768 4 роки тому +55

    Agreed with your views. Being an Indian , I think Indians are very good on techical skiils being IT, accounting, taxes etc. We have clients from Australia who are very satisfies with our services, as our executives are graduates, trained for BPO services and are very sharp technically and have great soft skill levels.

    • @JanWyndell43023
      @JanWyndell43023 4 роки тому +9

      I'm a Filipino and I agree, you are more proficient when it comes to that (especially IT topics), and not to deny, we learn a lot from you guys (I'm a graphic designer here).
      Keep it up dude!

    • @noemisalvador9688
      @noemisalvador9688 4 роки тому +3

      Yes but the english acent of indian are so bad it couldn't understad its hard to underdtand there accent.i have a partners from india

    • @theserious-ly476
      @theserious-ly476 4 роки тому +2

      @@noemisalvador9688 Marites?

  • @pugitasquidsgame383
    @pugitasquidsgame383 4 роки тому +90

    We as a Filipino i can say we become more fluent in english when a case of beer is added..

    • @fyreborneblu6706
      @fyreborneblu6706 3 роки тому +1

      Lol so true we just go non stop and if we can pronounce the word we just revert back to our mother tongue but then we go straight back to the only English we knew

    • @marvaconsegra493
      @marvaconsegra493 3 роки тому +1

      Definitely true hahaha cheers!

    • @alexandralato7946
      @alexandralato7946 3 роки тому

      So true evem my grandgather speaks different languages when he's drunk lmao

    • @havenpersonalcare7968
      @havenpersonalcare7968 3 роки тому

      Absolutely agree; with some pulutan; then we're bound as English speakers; even though we experience nose bleeds in the process.

  • @oiledor
    @oiledor 3 роки тому +13

    Indians always help me with my IT issue ❤️

  • @makeupbycarlcapellan
    @makeupbycarlcapellan 4 роки тому +15

    Working in the BPO industry here since 2005. Thank you for the kind words. I feel with the advent of automotation, the challenge is to determine low value work (work that can be relegated to AI or automation) vs high value work and convince the workforce to be open to change and enroll in upskilling to be at par with the challenging times.

  • @jandalesamillano3815
    @jandalesamillano3815 4 роки тому +20

    We all have strengths and weaknesses..♥️.. appreciate both.. it brings balanced to the world ♥️

    • @darshandas837
      @darshandas837 3 роки тому

      Yeah coz i am an it expert so i found u everywhere😎😎😅

  • @pobretvblackandwhite5791
    @pobretvblackandwhite5791 2 роки тому +13

    I love India 💪🇮🇳 from the Philippines 🇵🇭

  • @Advancedworldbutchaotic
    @Advancedworldbutchaotic 3 роки тому +13

    I worked in Saudi for 10 years with multinational colleagues. Whenever we chat with my Indian friends, I imitate a newsreader way of talking and hes so amazed that they said I sounded a CNN anchor, 😁

  • @Dm1989June
    @Dm1989June 3 роки тому +11

    I am happy being a pilipino, honestly I learned my English through reading books , watching some public speaking competition and also through watching foreigner vlogs and UA-cam tutorials ,🙏💪🙌

    • @asterarboleda7286
      @asterarboleda7286 3 роки тому

      Way to go!
      When I first arrived in the US, I read the daily newspaper, watched tv so I could accustom my ears to their accent, and attended an English As Second Language class, and then started speaking in English only at home..
      All these
      helped me a lot...
      It helped me a lot...

  • @saludsagario797
    @saludsagario797 4 роки тому +10

    Thank you for your good comments about us as a filipino people

  • @androidfreak2014
    @androidfreak2014 3 роки тому +101

    No wonder even Siri voice is easily coppied by a lady in Cebu.

  • @lizzymlcorpz
    @lizzymlcorpz 3 роки тому

    Thank you for your compliments.

  • @redred0921
    @redred0921 3 роки тому +13

    The versatility what makes us Filipinos stood out when it comes to Customer-Eccentric output. We have a good relationship with India esp. with business and technical side.

  • @danielbabor
    @danielbabor 4 роки тому +5

    well every corner of these beautiful world has its own season. just like talent and skills... I've worked with indians during my saudi days and to be fair, we filipinos and indians works harmoniously... peace and respect to all indians around the world... love love love

  • @joeyjames4700
    @joeyjames4700 3 роки тому +7

    Oh wow, that is awesome !!!
    I have never been to United States and Australia. But most of the accounts that i've handled in BPO is from AU and US.
    Thank you sir 👍😊❤💯🇵🇭
    Indeed, our Indian friends played a big part in Technical support, and they are very friendly.
    I even have Indian friends and they've treated me as a member of the family. 👍😊❤

  • @ziadsie3943
    @ziadsie3943 3 роки тому +6

    When Im thinking to quit my job as contact center agent suddenly this video appears.. Haha seems like a sign to value my job more

  • @ryanbuenviaje5809
    @ryanbuenviaje5809 4 роки тому +18

    I too can wear different hats but I only have one. Joking aside, it’s true that we can do a lot of things and with great precision. I once worked as a chemist in a clothing factory mixing colors to dye a certain fabric, on the same factory, I also worked as a maintenance engineer maintaining and fixing very large machines for making thread and weaving fabric. I worked as a sales manager with people under me, a legal researcher at one time, built, troubleshoot and repaired PCs in the late 90s (now still on the side), practiced my nursing profession at some point. I guess given the challenge, Filipinos can do anything under the sun.

  • @allanbyron5996
    @allanbyron5996 3 роки тому +1

    That is an awesome info, and I believe it. When I talk to call enter agents, can’t even determine if it’s Jin the US or Philippines.

  • @mariossemo
    @mariossemo 3 роки тому +3

    Thank you so so much for the very nice and genius analyses you made about outsourcing world, you are equally genius with your analyses and comparison with the two countries. I think you are just saying it based by your first hand experiences towards our country.

  • @jamesbetito5890
    @jamesbetito5890 3 роки тому

    Thanks...your always continued support to the Philippines

  • @alexharry2744
    @alexharry2744 3 роки тому +26

    The rich stay rich by spending like the poor and investing without stopping then the poor stay poor by spending like the rich yet not investing like the rich

    • @chrisphilip1785
      @chrisphilip1785 3 роки тому

      You're right sir, Thanks for introducing me to Mr Smith. People remain out of ignorance

    • @austinegideon6676
      @austinegideon6676 3 роки тому

      @Lucas Grayson There are scammers but real brokers are out there for investors

    • @austinegideon6676
      @austinegideon6676 3 роки тому

      @Lucas Grayson Mr Smith Logan is legit and he's methods works like magic. I keep on earning every single week with his new strategy

    • @leonardluis9956
      @leonardluis9956 3 роки тому

      @@austinegideon6676 Wow, I'm just shock someone mentioned expert Smith Logan, I thought I'm the only one trading with him. Mr Smith helped me recover what I lost trying to trade by myself

    • @leonardluis9956
      @leonardluis9956 3 роки тому

      @@austinegideon6676 I think I'm blessed because if not I wouldn't have met someone who's as spectacular as expert mr Smith, I think he's the best broker I ever seen

  • @greggycaguete8351
    @greggycaguete8351 3 роки тому +2

    I am a Filipino and I love Indian people. I have many indian friends..

  • @4rct1c9Ic3m4n
    @4rct1c9Ic3m4n 3 роки тому +37

    2:05 "When they watch movies its Hollywood movies" True and they don't do subtitles as well

    • @alexandralato7946
      @alexandralato7946 3 роки тому +1

      I actually need subtitles well it was part of writing another vocabulary and also when there's a filipino movie and there'a a subtitle we are reading the subtitle hahahha

    • @linthoi6456
      @linthoi6456 3 роки тому +1

      Well I need those subtitles. How else am I gonna know what they are saying over my loud fat ass munching on snacks and popcorn 😭😭😭

    • @blueblazerable
      @blueblazerable 3 роки тому +2

      Lol I need subtitles when it is british accent. It is so hard brit accent.

  • @junclairecastaneda3547
    @junclairecastaneda3547 4 роки тому +41

    In terms of IT technology, india have way too much advancement so techinically its an advantage to India. in terms of social skills like customer service, pilipino have that advantage. its a give and take. because indians give their knowledge in terms to technicality to pinoys and then pinoy in turn gives that feedback to the customer who needs that technicality.

  • @evawoodrruff6643
    @evawoodrruff6643 3 роки тому +3

    Sir,you are telling the truth!When we have questions about products or services that we bought,we prefer Filipinos than Indians-no insult intended.Welcom my husband hears and Indian accent on the other end of the phone,he would immediately put the phone down!We simply cannot understand Indian English with their heavy accent!Filipinos speak English more like Americans!!!!

  • @vmrchannel1622
    @vmrchannel1622 3 роки тому

    yes i believed this true becouse my dougther work as a call center agent but now sad to say theier company is closed she is seeking another compony hope she can work at your company sir #staffvirtual im done subbed to your channel already

  • @geraldineheimy7748
    @geraldineheimy7748 4 роки тому +6

    I’m a filipina and just called Verizon customer service and I was glad she’s a filipina easily solved my problems. I had problems before about my credit card and I didn’t understand what he was saying, he was from India and I hanged up the phone.

  • @denversvlog5612
    @denversvlog5612 3 роки тому +2

    Call centers are not really for professionals. As long as you can speak in English, college graduate or not, you can get a job.. It’s good for those who don’t have career path in mind for the longer run..

  • @alwaysbekind4743
    @alwaysbekind4743 3 роки тому +11

    When it comes to troubleshooting and technical capabilities that's India's strength, but soft skills will go to Philippines.

  • @SurvivorsVlog2020
    @SurvivorsVlog2020 3 роки тому

    Thank you so much. I was at the bpo industry for five years before going abroad.

  • @joelso1480
    @joelso1480 3 роки тому +8

    You spoke honestly. I have a lot of Indian friends spoken english fluently, yeah, their accent are different. Proud to be a Filipino🙏🙏🙏

  • @humanityexists777
    @humanityexists777 2 роки тому

    Good stuff to learn about Philippines... Keep up the good work

  • @tamenge11
    @tamenge11 3 роки тому +12

    I’m a retired RN Supervisor and had experienced having nurses from India under my supervision. It is true that they are very hard to understand because of their thick accents; however, they are very hardworking and very knowledgeable.

  • @mykonos8198
    @mykonos8198 2 роки тому +1

    As a callcenter agent, this easy. If you need technical help, INDIA. If you need customer service, PHILIPPINES.

  • @kingprince8255
    @kingprince8255 3 роки тому +12

    My indians friends here in the philippines its like my brothers and sisters,,indian is verry nice people.

  • @zariwilmot8844
    @zariwilmot8844 3 роки тому +1

    Thank you for your kind assessment of my people. Mabuhay.

  • @markzosemsuello4016
    @markzosemsuello4016 3 роки тому +5

    Love and admiration to India great people and culture... Philippines and india will always be friends

  • @hubertsapallo3426
    @hubertsapallo3426 3 роки тому

    Hi sir thank you having a good sight on all us philipino, it's an honor for us to recognize by the other nations like you thank you again! I immediately subscribe right after I see your video thank you for that sir

  • @herp_derpingson
    @herp_derpingson 3 роки тому +53

    The Japanese outsource anime production to Philippines. The Philippinos are doing amazing.I think more India should play its strengths and outsource more to Philippines. Infact, with the growth of Indian economy slowing down, perhaps India can do some direct foreign investment in Philippines.

    • @reyped181969
      @reyped181969 3 роки тому +4

      it was in the late 90's when our Filipino animation Directors,trainers and colleagues received an invitations from Indian Art schools and studios to train their big pool of talents in animation. And now, their animation industry is booming and doing good. Filipinos have played a significant role in the development of their industry.

    • @maheshrathod5593
      @maheshrathod5593 3 роки тому +6

      Indian economy is booming it has stalled coz of the pandemic as our economy is highly domestic consumption dependent. But our exports our all those high and the Indian just released a 1trillion USD infrastructure investment plan. So Indians comoanies r more inclined towards domestic needs

  • @conchitaramirez845
    @conchitaramirez845 3 роки тому

    Thanks for choosing Philippines as your business hub and UA-cam content. Mabuhay ang Pusong Pinoy!

  • @sleepingdragon3986
    @sleepingdragon3986 3 роки тому +8

    I'm Filipino and My bestfriend is an Indian. He is so kind..

  • @ddmamay
    @ddmamay 3 роки тому +23

    I work for a large hospital here in the USA. I get stressed out every time I need IT support because Indians accents are very difficult to understand.

    • @eviep2407
      @eviep2407 3 роки тому +1

      That's true

    • @brycols
      @brycols 2 роки тому

      Im working as a service desk here in PI talking with indians really drains me.

    • @Gingercat224
      @Gingercat224 Рік тому

      What hospital did you work for? I’m a retired nurse now, but when I was working at a teaching hospital in New Jersey, 5 years ago, our IT guys were from Pennsylvania - they were Americans fixing the computer remotely so I could document my nurses notes 😊

  • @SalomeRodriguez-ok5nf
    @SalomeRodriguez-ok5nf 5 місяців тому

    Thank you sir! To your approach country Philippine's

  • @ferdsuant2057
    @ferdsuant2057 3 роки тому +5

    With a diverse 7k island and more than a hundred dialects, it's true that Filipinos can adapt most languages and even accents. Not to brag but I myself can do Brittish, Scottish, Irish, Southern American (Texan), Jamaican, and Californian accent. Not to mention I can also do English in Filipino Accent hehe! As a Filipino I find it's fun to mimic diverse accents! And to think I can also apply it to my job as a Subject-Matter Expert in a BPO, it's a handy talent for us Filipinos 😅
    I also tried to mimic Indian accent before, but it is pretty hard (their intonations are far from most languages). For Asian countries I am still practicing my English in Korean and Japanese accent. Quite hard though hehe!

    • @Bebang60
      @Bebang60 Рік тому

      That's a gift 👏👍😀

  • @korinapalma1195
    @korinapalma1195 4 роки тому +7

    Thanks for loving Philippines and India 😍

  • @haroldkingsantiagosongs
    @haroldkingsantiagosongs 3 роки тому +5

    From 3:28 Yes I myself as Filipino was also amazed when I went through Dubai, Brunei and Jeddah and saw that almost all the front lining employees are Filipino's that really made cry everytime. Passing through the Bangkok Airport was entirely different because all of the employees were continuously struggling catering the clients and passengers who were irate because they don't understand what most of the Thai staffs were saying. ❤😊

    • @buonavisione5762
      @buonavisione5762 Рік тому

      Yes I saw filipinos working in the airports, kuwait, Dubai, Quatar, they are plenty filipinos working as front line employees.

  • @generrandu1643
    @generrandu1643 3 роки тому +3

    During my elementary and high school times in the 70's and 80's and it was a public school, my teachers were very good . The grammar and composition are taught, present , past and future tense are very important. Idiomatic expressions too .No TV and internet just reading books at home and in the classroom everyday, and spelling quiz every day.

    • @doloresbankson8350
      @doloresbankson8350 3 роки тому

      Those were the good old days! And 60's too, including Spanish subject which helped me a lot connecting good friendship with Hispanic neighbors here in Arizona. Missed that much!

  • @gemmasacapano7148
    @gemmasacapano7148 3 роки тому +3

    Thank you for featuring my country , Philippines ! 😊

  • @jaceortiz3793
    @jaceortiz3793 3 роки тому +7

    Filipinos and Indians are very good friends 🥰
    I have had a lot of Indian friends.. and they are super friendly.. Their food is so good too.. I always ask to taste their lunch lol! ❤

  • @oliverborlagdatan3516
    @oliverborlagdatan3516 3 роки тому +17

    I’m a Filipino, I would say Indians are nice and smart enough! I wish I have Indian friend :)

  • @jeffreyrobedello3645
    @jeffreyrobedello3645 3 роки тому +2

    yea you are telling the truth, I am here in UAE in the medical profession and I observed that companies preferred Pinoy over Indian. Companies paying more salaries for Pinoy for the same position and work.

  • @jesserenen6974
    @jesserenen6974 3 роки тому +8

    I am a filipino and went to india, Indians are nice and friendly.

  • @chonacaspillo2039
    @chonacaspillo2039 3 роки тому +1

    Maraming Salamat po(Thank you very much)❤️🇵🇭

  • @KatanA0108
    @KatanA0108 3 роки тому +6

    me working in the bpo industry for 16 years 😅
    been with technical, billing, sales and healthcare
    got promoted from agent, trainer, supervisor to manager.. bpo is life.. filo army by the way 🖐😊

  • @var_28
    @var_28 3 роки тому +4

    I finished my tertiary education and it's thanks to Indian UA-camrs. :D

  • @onyx4659
    @onyx4659 4 роки тому +11

    That'a true fillipinos can wear different hats. Just like myself Im a QA but if the business needs I will take customer service, sales, technical support and handles complaints. I also do Supervisory calls and do coaching for the agent. Right after that I do my job as QA and do the call evaluation, create insights and recommendation and report to the client.

    • @jugo1635
      @jugo1635 4 роки тому +1

      Mahusay ka nga talaga.

    • @epnava1
      @epnava1 4 роки тому

      Your one of a hell bro...I think every minute of your job is well compensated

    • @kcconsigo7429
      @kcconsigo7429 3 роки тому

      QA- as in software tester ??

  • @pepitolastica3631
    @pepitolastica3631 4 роки тому +2

    Thanks for the incredible compliments

  • @s.t.santos5928
    @s.t.santos5928 4 роки тому +81

    In an emergency, it is a given that an experienced Filipino accountant could perform the tasks of everyone else's, from the secretary to the CEO, and I know what I'm talking about.

    • @athenstar10
      @athenstar10 4 роки тому +19

      There was also a story shared by my professor that back in early 00s where a hospital in a Middle Eastern country lost electricity for more than 24 hours. Only the 3 Filipino laboratory staff were able to MANUALLY and accurately perform all the lab tests.

    • @s.t.santos5928
      @s.t.santos5928 4 роки тому +20

      @@athenstar10 I could believe that. There is a Greek shipping line that hires only Filipino crew (100%). THe owner said that, in any emergency, including engine trouble, Filipinos could find a way to make thinggs work on the spot, without the need to wait for replacement parts and what not. There's that video on UA-cam.

    • @mariariou6547
      @mariariou6547 4 роки тому +14

      I think this ability to wear different hats or being versatile stems from our environment which taught us to be like this. Typhoons, floods, war, etc. just push us to learn how to survive and succeed. It's just a skill so useful so why not acquire it.

    • @flightforge30
      @flightforge30 4 роки тому +1

      100% true!

    • @s.t.santos5928
      @s.t.santos5928 4 роки тому +14

      @@mariariou6547 Very true. Also, the lack of financial resources compels us to be a lot more resourceful and resilient. We graduate from the school of hard knocks before getting a high school diploma.

  • @captainreign9466
    @captainreign9466 3 роки тому +6

    I'm a Filipino and I must say Indians are geniuses they're no joke too. And I agree that Philippines are good when it comes to Customee Service and Indians when it comes to tech support. Thanks to all of your YT video tutorials Indians it's very helpful I revived a lot of things ncos of it haha. God Bless us all. ❤

  • @pingmendoza719
    @pingmendoza719 3 роки тому +7

    Shoutout to filipinos and indians! Let's work as a team!