How to fix Google Photos storage problem on your phone

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  • Опубліковано 24 лис 2024

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  • @neilmossey
    @neilmossey  Рік тому +46

    If this video helps, LEAVE A COMMENT below to say hi - I'd love to hear from you.
    You can also help me by clicking THUMBS UP or get to 10,000 subscribers with SUBSCRIBE here thanks! ua-cam.com/users/neilmossey
    HOW MUCH UA-cam PAYS ME EACH MONTH!
    ua-cam.com/play/PLtZM4-pHDwPmJWpaawaCNoi5noBz7TgT7.html

    • @CINEMATICGAMINGPROFESSOR
      @CINEMATICGAMINGPROFESSOR Рік тому +1

      thanks for the helpful video 🤝

    • @mjperfume1523
      @mjperfume1523 Рік тому

      Well Neil im in the same problem as before, bought a new phone and thought i had loadis of , finding out icloud says my storage id full, im not buying an storage. Cant believe ive filled the storage ul so fast, but its only 5g! Why doesnt Apple give more than 5? Its so u will be hooked to them
      Monthly! Its not going to happen, if i put some of my important mail in a folder, would that give me more room?
      Thanks

    • @mausee1562
      @mausee1562 Рік тому

      Hi i just wanted to ask if this would reduce the quality of the photos and videos? As it's being compressed...

    • @danarosu1192
      @danarosu1192 Рік тому

      Very usefull information❤. After I ignored several months the email from google with “storage is full” mesage I descovered that all my photos have disapeared from my google account 😢😢😢. Can you please tell me if I can recover my photos?

    • @mehadisyef356
      @mehadisyef356 Рік тому

      ❤ xcellent 👌 simply xcellent 👌!

  • @louielarrie6916
    @louielarrie6916 Рік тому +97

    I'm 18 and noone has ever taught me the importance or how to manage my Gmail, Google photos etc. Only recently have I noticed how much this affected me as I nearly missed a scholarship offer from a uni sent through Gmail as my storage was full. Words can't express how happy I am when I came across this account. THANK YOUUUUUUUUUUU

    • @neilmossey
      @neilmossey  Рік тому +10

      That's is a really kind message. Thanks so much for taking the time to leave this comment and good luck with your storage.

    • @salmacharkaoui5108
      @salmacharkaoui5108 Рік тому +1

      Same situation 😹🤦🏻‍♀️ I'm really grateful for this glamorous idea 🙏 thank you very much that was really helpful .

    • @SerjAvakian
      @SerjAvakian 6 місяців тому +1

      @@neilmosseythank you for the video. But! I delete and delete and don’t upload anything, I free the space from 3-4 gigs but after 10 mins it’s full again

    • @IzzyNChrist
      @IzzyNChrist 6 місяців тому

      I'm not being a troll I promise. The correct word is *taught in "no one has ever taught me..."

    • @a.meeeezy9576
      @a.meeeezy9576 5 місяців тому +1

      Welcome.to.the club brother... I'm but a paltry 16 but this information has eluded me my entire life. With knowledge and a positive mindset we can bridge this gap!!!

  • @DumileIveneNdlela
    @DumileIveneNdlela 5 місяців тому +7

    I can't explain the relief and happiness my dad has right now. He was missing out on one of his important meetings but what do you know, Neil Mossey shows up with a magic wand and warms up the house. I am grateful for you well detailed and easy steps videos.

  • @NancyAnstey
    @NancyAnstey 9 місяців тому +29

    OMG you saved my phone from flying out of the nearest window! I was sooooo frustrated. I had missed a dozen important emails. We all pay enough for the purchase and use of our cell phones, the last thing we need or want to do is send freaking Google more money. Thank you for the help!

  • @rovingcanuck
    @rovingcanuck Рік тому +26

    EXACTLY what I was looking for, and better yet, with the best explanation and details that I could find. Excellent work, sir!

    • @neilmossey
      @neilmossey  Рік тому +3

      Thanks for the kind comment RovingCanuck, I appreciate it. Good luck with your storage!

  • @michaeljebb9537
    @michaeljebb9537 8 місяців тому +8

    I’ve been hunting for this for ages! You’re a life saver, they don’t half hide that reduce photos setting don’t they 😒. Thanks you for your help 🙂

  • @omukazi100
    @omukazi100 11 місяців тому +12

    Simple, straight to the point and clear. Thank you

    • @neilmossey
      @neilmossey  11 місяців тому +1

      Thanks for the kind comment @omukazi100 - good luck with your Google storage!

  • @truthmatters7805
    @truthmatters7805 Рік тому +6

    Just reduced all photos and videos again and freed up tons of storage!!!! I had no idea!!! Thank you!! Amazing!!!!!❤❤❤❤

    • @neilmossey
      @neilmossey  Рік тому +2

      Thanks, good luck with your storage

  • @carriehaile5261
    @carriehaile5261 Рік тому +3

    Omg this helped so much thank you so much! I’m so mixed up why I even have google storage? Is it because I have a gmail? I have iCloud.. the only reason I did this is because I could not receive emails!! If I delete a pic out of my
    Google pictures it deletes out of the pics on my phone to 🤔. Does it stay in my iCloud ? I’m still confused lol

    • @neilmossey
      @neilmossey  Рік тому +1

      Yes it is really confusing. Hope you're able to turn off backup. And also there's a setting in settings so that if you delete something from Google Photos it doesn't delete it from your phone. Thanks for the kind comment.

  • @sladanac4003
    @sladanac4003 Рік тому +13

    I just came across your channel. Thanks so much for your clear step by step explanation. Now I don't have to erase any photos and videos, and on top of that I save time. 🙂

    • @neilmossey
      @neilmossey  Рік тому +2

      Thanks for taking the time to leave such a kind comment Sladana, I really appreciate it!

  • @BethBriceno
    @BethBriceno Рік тому +3

    Thank you so much for this video, Neil! I already pay for the iCloud and refuse to pay for more storage!! Your clear instructions were so helpful!!

    • @neilmossey
      @neilmossey  Рік тому +2

      Thanks for the very kind comment Beth... I've had comments from people who have paid the subscription and then hit the next tier at 100GB... it never ends! Good luck with your storage.

    • @truthmatters7805
      @truthmatters7805 Рік тому +1

      ​@@neilmosseyWOW!!!!! You saved me 3 times!!!!! Your videos are so easy the way you simply walk us through! That blue button I had no clue!!! Thank you!

  • @fatenhsayyan660
    @fatenhsayyan660 Рік тому +5

    I followed your steps and now I am waiting to see how it will work. Hopefully I can get my photos back since I can not find them in my gallery. Thank you

    • @neilmossey
      @neilmossey  Рік тому +1

      Hi, thanks for your kind comment and sorry to hear that you can't find your photos. Is your Google Photos signed into the correct Google account? I'm not sure this is the same problem, but Google once moved all my photos to a completely different account without me realising because I had opened a different google account on a different app.
      I'm sure you've tried this but it might be worth checking the Google photos Trash/Bin folder.
      Also if you go to takeout.google.com you can download all photos and videos that Google has stored on your account (if you go there logged into the correct account). Hope you manage to find your photos.

  • @nanthyj
    @nanthyj Рік тому +3

    HUGE! Thank you. Was looking for the "Recover Storage" option in my browser on desktop... who knew I had to use a *mobile browser* for it to appear. Thanks!!

    • @neilmossey
      @neilmossey  Рік тому +1

      Thanks for the kind message - it's so true. Glad this might help and thanks again.

    • @mausee1562
      @mausee1562 Рік тому +2

      ​@@neilmosseyHi i just wanted to ask if this would reduce the quality of the photos and videos? As it's being compressed...

    • @neilmossey
      @neilmossey  Рік тому +1

      @@mausee1562 I'm not noticing a difference, but I always back up my photos and videos to a hard drive/memory stick for safety

  • @harrydeshmukh1
    @harrydeshmukh1 Рік тому +6

    Hello this is Harshal from India. Tried this and got the results as desired. Thank you so much for this idea and to reduce the stress of storage. U made life a little easy. GOD bless you always.

    • @neilmossey
      @neilmossey  Рік тому +3

      Thanks for the very kind message, really pleased that this might help Harshal!

  • @AkhiiAkhill
    @AkhiiAkhill 3 місяці тому

    Almost 6 months im struggling this problem i clear my google account , i delete my files omg . Atlast i see your video . Thank you so much for your information 🙏

  • @rowanjames9026
    @rowanjames9026 8 місяців тому +1

    Super useful video. Thank you. I think when in chrome, they have changed 'storage' to 'manage storage ' which is higher up. Above the normal list.

  • @truthmatters7805
    @truthmatters7805 Місяць тому +1

    I keep all of this on my phone and whenever I need to use it I use it it's wonderful thank you for all the information keep it up!!!!❤️❤️❤️❤️

  • @justathot5173
    @justathot5173 7 місяців тому +1

    Thank you, Neil! You calmly and simply explained why and how I needed to fix the sudden lack of storage. I knew nothing about this storage issue before Google sent warning notes to attempt to terrify me into buying more storage. I knew there must be a better solution.
    Thumbs Up! Subscribed! Telling everyone about you!

  • @feliciajohnson5025
    @feliciajohnson5025 7 місяців тому +1

    I watched this video and tried your recovery storage last up and currently waiting because it says it might take several hours lol I have a feeling it’s gonna work though. Terrific job mate.

  • @Acefigureflex
    @Acefigureflex 5 місяців тому +1

    Thankyou so much for the simple tips to sort my storage. I was so panicked as ive never had this problem. Got yourself a new subscriber thats for sure

  • @gandrihill3134
    @gandrihill3134 9 місяців тому +1

    Hi Neil, thanks for this video, it's exactly what I have been looking for.
    I have one question though.
    If I compress the size of the photo's in google photo's, does it not impact the original photo that is on my phone?
    Since, if I delete a photo from google photos, it also deletes the original from my phone...
    Hope you can help, thanks again :)

  • @asaffblack03
    @asaffblack03 Рік тому +3

    So I watched your full video and followed step by step. Although I did delete some photos and videos I wasn't using obviously, did that before watching your video.
    So I did the final step of compressing my files let's see how it goes. I'll update
    Update: Thank you Neil. It worked. I now have 1,5GB of space now. And it only took a few minutes. I Previously had 9 9GB of used space and it has been reduced. You saved me Thank you mate

    • @neilmossey
      @neilmossey  Рік тому

      Phew - really pleased to hear this and really appreciate you taking the time to leave this kind message
      It's getting the account locked that's really harsh - nice one!!!

  • @Rubyred66
    @Rubyred66 Рік тому +1

    Hi Neil i must compliment you...have watched many "how to" vids but nòt as "clear" as yours thnx a bunch. May i pose some questions to you please?
    My photo galery is constantly full...can i delete them after they'd been saved on my google photos? And how do i know all my gallery photos have all been saved before i delete them?

    • @neilmossey
      @neilmossey  Рік тому +1

      Hi Marion
      Thanks for the kind comment and question.
      You can in theory delete the photos on your phone after they have been saved on your Google photos, but the danger is that your Google Photos can then become full and Google offer to charge money to look after them.
      The best way for me to save the photos is to transfer them to a memory stick, or hard drive for safety maybe using a laptop or computer.
      The best way to check if your Gallery photos have been saved to Google photos is to check the google photos site either on your phone or laptop or tablet browser. Go to:
      photos.google.com
      Click on the top right hand corner to make sure you are signed in to google photos.
      I hope this helps

  • @barbarabailey9274
    @barbarabailey9274 3 місяці тому +1

    It's a year later that l found you..thankyou your vidio it helped me regain my storage for my photos back..😊

  • @LebasiH
    @LebasiH 9 місяців тому +2

    Yeah that option doesn't exist anymore.
    If anyone wants to just change the photos on your phone to storage saver more, the thing I did was copy my photos to my SD card, delete the photos in my albums on my internal storage and then backup the photos on my SD card while in storage saver mode.
    It doesn't do all of them but I cut down the 2 gb of photos from my phone to like 200 mb

  • @Maxamed_Quubbe
    @Maxamed_Quubbe Рік тому +3

    Hi Neil. thanks alot. This video saved me. i was so stressed by the constant warning sign from gmail. Not only did i give you thumbs up but i also subscribed your channel. thanks once again.

    • @neilmossey
      @neilmossey  Рік тому +1

      Thanks for the kind message Mohamed, really pleased it got your account working again. Really appreciate your comment.

  • @mason_branstrator
    @mason_branstrator Рік тому +3

    this was super helpful thank you so much!!!

    • @neilmossey
      @neilmossey  Рік тому +1

      Thanks for the kind comment Mason - and you're so close to 1000 subs!
      Your channel is awesome.

  • @nigelphillips1385
    @nigelphillips1385 6 місяців тому +1

    Thanks Neil for passing on this knowledge. Worked a treat again thanks very much

  • @spandangarg3780
    @spandangarg3780 5 місяців тому +1

    Great tutorial - but before watching this video, I had already clicked on Free Up Space option. Now those photos must have got deleted from my phone? Any way to undo it?

    • @neilmossey
      @neilmossey  5 місяців тому +1

      Hi thanks for the kind comment and so sorry to hear this. There are some things you can try - and obviously try them quickly
      Go into google photos, either on the app, or better (because it's easier to see) on a desktop browser.
      Go into the recycle bin/bin/trash folder
      Google photos keeps things there, if they were deleted there - for 30 days.
      Fingers crossed they are there.
      There's also an archive folder in Google photos - it's on the left hand side bar - the 'clean up' may have only put the folder and pictures in there.
      You can restore from Archive folder.
      Other options:
      Go to takeout.google.com while logged into your account - quickly - and this is where you can download everything Google has stored on the account. The pictures and folder may still be there
      I have a video walkthrough here:
      ua-cam.com/video/9lU-jfTKf5s/v-deo.html
      Hope something here helps and thanks again - good luck!

  • @johnbarnes9183
    @johnbarnes9183 26 днів тому

    HI Neil
    You explained this so well I paused at each step and it all happened wonderfully
    I got to 98% and got the sales pitch from Google
    Now down to 38% all photos on external hard drive
    Thank you again ---I was banging my head on the wall of what to do
    Other sites explain it SOOO FAST --Dont know why they bother
    Cheers
    John

  • @thebossman60
    @thebossman60 Рік тому +1

    Hi Neil, you are the only one I trust. My question is how do i download my Google Photos and an external hard drive? if you have already done a video on this please let me know. Thank you in advance!

    • @neilmossey
      @neilmossey  Рік тому +2

      Hi TheBossMan - thanks for the question:
      I have done a video on downloading, using a tool Google provide called Google Takeout
      ua-cam.com/video/9lU-jfTKf5s/v-deo.html
      This method is great for downloading everything in one go BUT it does remove all the hidden metadata from each photo: so the ISO, shutter speed, camera used etc etc etc. If you don't use these then this is best.
      Takeout does provide those details, but as separate files.
      If this isn't suitable, then the other way is to select all of your photos into one album on Google photos, then download the album.
      The downside to this is that it might take a bit of work putting everything into one album.
      Or you could manually select all photos for downloads, which also takes a bit of time.
      Hope this helps - good luck with the backing up!

    • @thebossman60
      @thebossman60 Рік тому

      @@neilmossey thank you Neil!

    • @thebossman60
      @thebossman60 Рік тому

      @@neilmossey is the date stamp considered Metadata? That all I care about.

  • @jerecel.8675
    @jerecel.8675 5 місяців тому

    This was so very helpful. Had to do a bit of adjusting to fit the app update but everything was manageable.
    Thank you!

  • @stanlee5402
    @stanlee5402 5 місяців тому

    Thanks very much for the clear and concise description of what I need to do to reduce my Google storage... It took a couple of hours to compress the files as you indicated...my storage usage reduced from 95 to 48 percent... Next I will add the extra account for my photos and videos. Many thanks

  • @senecaharrison1018
    @senecaharrison1018 10 місяців тому +1

    A bulk of my storage says device backup. How do I decrease that? You are great!!

  • @DoYouWantaHug-y3k
    @DoYouWantaHug-y3k 13 днів тому

    Thanks for ur video. Helps understanding google. But how can I delete photos in the cloud without deleting them also on the phone? Do I have to disconnect the google account with the cloud firstly or how do I realize this?

  • @CINEMATICGAMINGPROFESSOR
    @CINEMATICGAMINGPROFESSOR Рік тому +5

    helpful video neil thanks for the help this is surely gonna help the problems am dealing with storage capacity and photo storage when am taking pictures with my family in my phone really enjoy the help your giving people it really helps people deal with problems with understanding exactly what problem they are dealing with am glad that i stop by this video step by step going through the video and seeing some good results when they followed every step broken apart in different chapters but it's more kindness given by people when they watch the entire video without skipping to the direct point of the video really shows how much people enjoy and appreciate all the help and work put into your content neil mossey to make them happy and have a good day hope to see more helpful tips and youtube updates and news high hopes through this month and christmas with family and friends 🤝👍🏼

    • @neilmossey
      @neilmossey  Рік тому +2

      Thanks for the kind comment @Comichilarious

  • @花-y8u
    @花-y8u 2 місяці тому +1

    This was super helpful. Thank you, Neil!

    • @neilmossey
      @neilmossey  2 місяці тому +1

      Thanks for the kind message @花-y8u

  • @itsvaleriebeals
    @itsvaleriebeals 11 місяців тому +1

    All these tips definitely helped. Thanks King

  • @rjsarner
    @rjsarner 8 місяців тому +1

    Hi Neil! Thank you for this information. I am a visual artist with a lot of process videos and photographs recorded daily. Wondering though, if I compress the files in that last step, will the image itself be less quality if I needed to use it later for printing or producing a small movie/tiktok? Just concerned about quality of the compressed images. Thank you again for your time, you are helping me SO much.

    • @neilmossey
      @neilmossey  8 місяців тому +1

      Hi Robin -thanks for the kind comment and question.
      Not sure this answers them but here are some thoughts:
      - I've naturally backed up all my original files from the phone to my hard drive/computer/memory stick for safety. Thinking if I need to ever blow these up to big photo print size I'll at least have the original size files. I've never done this and always do 4x6 prints from Google Photos, but completely understand the concern
      - You probably know this but if you compress your photos on Google Photos, it doesn't alter the original photo and video files which reside on your phone.
      - I find the Google Photos search function way to useful!
      So I use Google Photos for searching, and can then locate that file on my backup drive if needed. (I've never needed to do this though...)
      - I've seen a few times that when Google offers the paid subscription it offers to reinstate the Original size files, so they do seem to exist somewhere but I wouldn't rely on this...
      - Takeout.google.com allows you to download everything Google holds, all the photos and videos: I'm not sure if these are Original Size, might be worth doing a test?
      - The Partner Sharing works like a dream for me, and the shared photos say they are at Original Quality, even though the shared-from-photo was at Storage Saver quality... I'm not sure if this is the true original, but they don't take up any storage quota in the saved account...
      Hope something here helps.
      BTW Your channel is awesome!
      Thanks again

  • @panos4964
    @panos4964 Місяць тому

    That video is such a relief. I'm so lucky to find you on this app. One question though. It seems that my "Phone Photos Gallery" and "Google Photos" are somehow linked and when I delete something from Google Photos it gets deleted from the Phone gallery and vice versa. While I can't find a solution to that problem, I wonder: Will the quality compression of my Google Photos have effect on my phone gallery too? Thanks a lot!

  • @omaradamu8979
    @omaradamu8979 7 місяців тому +1

    Thank you so much, really appreciate your valuable help. 😊😊

  • @cbaines97
    @cbaines97 Рік тому +2

    Great video Neil. That was really helpful. One question. To create a new account for my photos, do I need to create one from scratch with a new password? In your video it looks like you created a photo account using your existing password.

    • @neilmossey
      @neilmossey  Рік тому +1

      Thanks for the kind comment and question Charles.
      I created a new account from scratch... once you sign in I think the Google Photos app 'remembers' so it's easy to flick between the two by clicking on the avatar picture in the top right hand corner: that brings up a mini menu of recent accounts for you to choose from.
      Hope this helps - I'm sure you dont need or want to watch another video, but I experimented with the Partner Sharing in a way to not take up space here:
      ua-cam.com/video/hjMCcod6mCM/v-deo.html
      Good luck with your storage!

  • @kalpeshchaudhary8406
    @kalpeshchaudhary8406 23 дні тому

    Excellent Neil
    It's very helpful. Thank you very much

  • @ilincaionita3132
    @ilincaionita3132 3 місяці тому

    Thank you so much! I went from 15 GB to 4 GB. I had this issue after i had accidentally backed up all of my photos and videos.

  • @MandyDeLeo
    @MandyDeLeo 8 місяців тому +2

    So helpful, thank you!

    • @neilmossey
      @neilmossey  8 місяців тому +1

      Thanks for the kind comment Mandy!

  • @gunjanbhardwaj5825
    @gunjanbhardwaj5825 Рік тому +1

    Thanks Neil. This was extremely helpful... You saved us from Google's fraud..

  • @Jan2010new
    @Jan2010new 6 місяців тому +1

    Thanks so much! Finally some tech advice that works! I did find that in order to change the Google Photos backup account on Apple devices (phone & tablet), I had to uninstall the app and then reinstall under the new photos account. Thanks again!
    Recover storage only got me 4 GB back, but it was enough for me to get everything Google back working again so I could set up another account. It'd be nice to have an older Pixel that "can back up photos & videos in Storage saver quality at no charge" in Google Photos. That'd help a lot.

    • @neilmossey
      @neilmossey  6 місяців тому +1

      Ohhh... uninstalling the app is a great idea. Really glad something here might help.

  • @strangerinadarkalley
    @strangerinadarkalley 8 місяців тому +1

    thank you! exactly what i was looking for. it helped immensely

  • @emmathorold1414
    @emmathorold1414 Рік тому +1

    Hi Neil. Great video. Thank you.
    I've followed the steps and it's backed up all the photos & videos and now saying that this account is nearly full too.
    If I was to set up another one and click on back up, is it going to then back up all the same photos again? How do I get it to just do photos going forward if its already saved the others. Sorry for the long comment. Just trying to figure it all out 🙂

    • @neilmossey
      @neilmossey  Рік тому +2

      Hi Emma
      Sorry for the confusion - If it were me, I would backup the photos on my phone to my computer, or hard drive or memory stick and then delete them off my phone.
      If only to free up storage space on my phone!
      Then I would backup and sync any photos from then to the new account.
      I have also found a way to backup those new photos and videos by Partner sharing them to my original account, which doesn't take up any additional space on the original account and means I can search everything in one place and even delete things from my new account knowing that they will be saved in the original account.
      I try to explain it more in this video here:
      ua-cam.com/video/hjMCcod6mCM/v-deo.html
      Hope this helps and good luck with your storage!

  • @ngwarhperpetuatuncha3777
    @ngwarhperpetuatuncha3777 Місяць тому

    Wow! Wow! Wow! all I can say is thank you. I would recommend your video to all my contacts.🎉🎉🎉

  • @billybasu3900
    @billybasu3900 Рік тому +3

    Brilliant video.Thank you for your time and effort for sharing this.

    • @neilmossey
      @neilmossey  Рік тому +2

      Thanks for the very kind comment Billy, good luck with your storage!

  • @parafanormalseekerz6529
    @parafanormalseekerz6529 10 місяців тому +1

    Thank you so much for posting this video. Such a big help!

    • @neilmossey
      @neilmossey  10 місяців тому +1

      Thanks for the very kind comment Parafanormal Seekerz, I appreciate it!
      Good luck with your Google Storage!

  • @sanjaybagave3911
    @sanjaybagave3911 3 місяці тому

    Hello Neil. thanks a lot. This video saved me. I was so stressed by the constant warning sign from Gmail. Not only did I give you thumb's up but I also subscribed you'r channel and will share this video to friends. thanks once again.😃

  • @sandrad3130
    @sandrad3130 Рік тому +2

    Hi Neil! Thank you for this info, I love it! It worked for the most part. The only thing I noticed is that all my photos from the first account didn't back up to the second. Do you have any suggestions for me? Maybe I missed something? 🤷🏻‍♀️

    • @neilmossey
      @neilmossey  Рік тому +3

      Hi Sandrad, thanks for the kind comment and question. I do this so that I can see photos from the second account in the first, but with partner sharing it should work both ways round.
      I find it tricky but I think you have to partner share and accept from the first to the second account. And make sure there's no 'start date' when asked, so all photos are shared.
      Also, if you're doing this with the Google Photos app, make sure you're logged in on the right account with the avatar in the top right hand corner and then click on the "Sharing" tab on the bottom.
      That should show your "other" account as a big avatar at the top.
      Next to the avatar it should say "View all", click on that.
      It then brings up the other account's photos and a dialogue at the top saying "Auto-save pictures from xxxxxx"
      Click on the big "Get Started" button to start the partner sharing.
      I hope some of the above appears on your app.
      If it doesn't, start Partner Sharing from the beginning.
      In the Google Photos app, click on your avatar,
      Click on Photos Settings.
      Scroll down to Partner Sharing and click on it.
      That opens a dialogue to select the partner account.
      But for it to work, you need to go into the other account to accept the invitation, and invite the other way round.
      I think I need to make a video showing how it works!
      Forgive me for Google not making this simple...
      Thanks again.

    • @sandrad3130
      @sandrad3130 Рік тому +2

      @@neilmossey thank you so much!! Yes, that's a great idea for another video! So glad my son sent me your UA-cam link! Appreciate you!!

    • @neilmossey
      @neilmossey  Рік тому +3

      Hi Sandra D I'm sure you've sorted this already, but I finally made the video walkthrough that might answer your original question - hope this helps!
      ua-cam.com/video/hjMCcod6mCM/v-deo.html

    • @sandrad3130
      @sandrad3130 Рік тому +1

      Hi Neil! Awesome, I will go check it out, thank you for letting me know about it! 😁

    • @sandrad3130
      @sandrad3130 Рік тому +1

      That was a great video Neil, I'm going to go try it out! I appreciate you!

  • @JoelSmith-cf1cz
    @JoelSmith-cf1cz 5 місяців тому

    Great video. I've had my phone compressing the photos for nearly 15 hours. No indication of how long it lacks to complete this action. Is this a normal amount of time using high speed internet? Is the phone supposed to stay turned on while doing this or is standby ok. Thank you.

  • @innibenn
    @innibenn 6 місяців тому

    Thanks for the detailed tip and step by step guidance. it really helped me out

  • @hollycoffey5982
    @hollycoffey5982 3 місяці тому

    Thanks for this video. I have a question and thought maybe you might be able to help. I do have a Google photos account and have uploaded all of my photos from my phone, or I thought I did until I noticed that the amount of photos on my phone is almost double the size of the photos that Google photos is showing. Why is Google Photos not backing up ALL of my photos / videos? Appreciate any suggestions.

  • @ksgamingtv5088
    @ksgamingtv5088 3 місяці тому

    Thank you. I wonder why even after having my own phone's internal storage, my photos are counted in google storage which in turn blackmails me with several ways? Wow!

  • @shivr2433
    @shivr2433 Рік тому +1

    I wonder wether your videos are old. I don't see storage options.

  • @paulomoreira8687
    @paulomoreira8687 7 місяців тому +1

    This is pure gold! Tks a lot sir

  • @SSS-1292
    @SSS-1292 7 місяців тому

    I just found your video and follow your steps to see what happens in next few hours. I will update you guys

  • @narwhal1430
    @narwhal1430 Рік тому +1

    I hope this works. I've tried 18 other things and nothing made the slightest of difference. The biggest thing I'm learning is that is you change something in your photos setting within google it doesn't update everywhere. That's interesting.. I've been threatened with my gmail closing and storage being too large and I deleted thousands of videos and photos and nothing changed the size even after waiting over 48 hours to see if the numbers would change. Keeping my fingers crossed. Thank you. (on a side note - I was unable to get through the browser to change the convert storage option. I had to go onto my computer because it kept defaulting to the app version.) thank you!

    • @neilmossey
      @neilmossey  Рік тому +1

      Thanks for the kind comment and question.
      If you deleted thousands of videos - it might be that they have gone into your Trash/Bin folder in Google Photos. They are kept there for 30 days(!) before being permanently deleted.
      To fix this - go to google photos and find that Trash or Bin folder and select all to permanently delete.
      Hope this helps - let me know how you get on

  • @tash17kids
    @tash17kids 4 місяці тому +1

    Thanks for sharing this info. I wanted to ask about saving photos in original size on a hard drive. Can they be added/uploaded to a laptop that doesn't have g photos on it or can only use hardrive, plus I'm guessing these pics need to be uploaded to HDrive/Ltop before you shrink to storage saver size.........and can U up/ld pics to HD/LT and still have them on ur mobile (shrunk after uploading? I have two google accounts n thought I could use both to free up storage coz the photos taken using one G acc doesn't get added to the other which I kinda thought meant there were two G photos apps W 2 storage spaces, but I don't know how to transfer pics over, the few crappy phones Ive got don't have all my backed up pics in the g photos apps but chunks of months are missing in both phones but google has saved the same pics that are in my pHs gallery app as well. G Lens got removed on all phones, I can't use Gmail, other apps or share iNFO/send items to apps, email, drive etc so I'm too nervous I'll lose my photos again as somehow 45k backed up G photos since 2005 disappeared twice and I still don't have all my saved screenshots, videos, animations and many months kapoofed .
    Sorry that was a long winded headache .. but I thought it might be helpful to explain as my last suggestion from someone was to do a factory reset which freaked me out knowing I'd lose Iit all.
    Thanks for not visually rushing through the steps to take and saying clearly what to do.

    • @neilmossey
      @neilmossey  4 місяці тому +1

      Hi Tash
      Thanks for the kind question. Hope I'm understanding it correctly.
      The photos on your phone are original size.
      The shrinking is just something that happens within Google Photos in the cloud.
      So when you backup your phone to a harddrive or laptop (or, ideally, both), you're just copying the original size photo files to a folder on the hard drive.
      Also to complicate things slightly, there are different folders on the phone (if it's andoid) for the screenshots etc as well as the camera photos.
      If you do Partner sharing you can backup the photos to whatever account you share to, and use that as your photos account.
      You can also download all the photos/videos on Google Photos to your hard drive by using Takeout.Google.com
      I'm not sure I've understood your question properly but hope something here might help. thanks again and good luck with your google storage.

  • @heatherhiggins6110
    @heatherhiggins6110 Рік тому +1

    Brilliant, thank you. I'm not a back end computer whizz so will have to save this and follow it step by step. I'm one of those wally's who bought some storage 🙈😅

  • @anampc6678
    @anampc6678 6 місяців тому +1

    EXCELLENT TUTORIAL!!!! THANK YOU

  • @mrsvonny28
    @mrsvonny28 7 місяців тому

    THANKS SO MUCH THIS HELPED ME A YEAR AGO AND IM BACK AGAIN TO USE YOUR GREAT VIDEO!!!

  • @Brizie.B
    @Brizie.B 7 місяців тому

    This has really helped with my storage, thanks for your help 😊

  • @nicholeguthrie8983
    @nicholeguthrie8983 5 місяців тому

    I’ve done this a couple of times! Thank you!

  • @auntie3333
    @auntie3333 Рік тому +1

    Hi Neil, I am using a Samsung S22 Ultra (Android). A month ago I saved a ton of photos from google photos to my laptop drive and removed them from my google photos. Later the photos seem to have synced again from my phone to google photos so my google storage is full again. How can I remove photos from google photos to make more space but still sync my phone google photos for back up purposes? Thank you.

    • @neilmossey
      @neilmossey  Рік тому +1

      Hi Auntie3333 - Thanks for the kind question, this is so frustrating.
      I think what's happening is that the photos are still on your phone, so the phone might be synching the pictures to the Google Photos.
      Thankfully, you have them backed up to your laptop drive, so in theory if you delete them on your phone, they should not resync with google Photos.
      If it were me, I would open the samsung 'Gallery' app - this accesses the photos without using Google Photos.
      Select the photos you want to delete by long-pressing them and click delete.
      This is really cumbersome though.
      Another way - the way I use - is to plug the phone into your laptop - which sounds as if you might have done already to download the photos.
      Open up the photos folder on the phone and select and delete them. It will be easier to select many photos and videos at the same time to delete.
      Alternatively, if it helps...
      There is an option in the Google photos app which you can turn on or off where if you delete the photo from the phone, it also deletes it from Google Photos library.
      In your Google Photos app on your phone,
      Click on your avatar on the top right hand corner
      Scroll down to photos settings and click on it
      Scroll down to "SD card access" and click on it
      Follow the instructions
      You're so close to resolving this - good luck!

  • @feltjoker7543
    @feltjoker7543 4 місяці тому +1

    Once I share the two accounts, can I delete all the photos from the original account because they will now be saved on the new account taking up no storage?
    hope im understanding this right, thanks neil!

  • @virupatel6478
    @virupatel6478 2 місяці тому

    Very helpful this video the back your storage....much appreciated....well done..

  • @PembrokeWelshCorgis
    @PembrokeWelshCorgis 5 місяців тому +1

    The question I'm needing answered, is I want to delete all of my google photos from the browser, but not my phone, is it safe to do this when sync/backup is turned off, and after I'm done deleting my photos on google through the browser, do I turn the sync/backup on, will it clear everything anyway? I know this sounds like a dumb question I already know the answer to, thank you for the verification.

  • @eldajackson1
    @eldajackson1 11 місяців тому +1

    Excellent info & cheerful. Thanks

    • @neilmossey
      @neilmossey  11 місяців тому +1

      Thanks for the v kind comment Elda - I really appreciate it! Good luck with your Google Photos storage

  • @chrissiemenzies8310
    @chrissiemenzies8310 Рік тому +1

    Happy, older techno-bimbo kiwi here - thank you Neil🌹

    • @neilmossey
      @neilmossey  Рік тому +2

      Thanks for the kind comment Chrissie, I appreciate it -- good luck with your storage!

  • @ChimwemweKingsley
    @ChimwemweKingsley 6 місяців тому +1

    Thanks so much bro ,you have really helped me ,

    • @neilmossey
      @neilmossey  6 місяців тому +1

      Thanks for the kind message Chimwemwe, I really appreciate it - good luck with your Google storage!

  • @ahmadalsamaraiy3400
    @ahmadalsamaraiy3400 Рік тому +1

    Thank you so much for this helpful video, despite the version I worked on is much different. All regards.

    • @neilmossey
      @neilmossey  Рік тому +2

      Thanks for the kind comment, I appreciate it!

  • @Podcastcomingsoonshhh
    @Podcastcomingsoonshhh 9 місяців тому

    I find myself with this problem and here I am. First, very helpful video, and second, can I delete what I have store on Google photos without them being delete from my phone storage?

  • @Steve-cu4uc
    @Steve-cu4uc 7 місяців тому

    Brilliant info and videos ........thanks Neil...........if only i could hit the 👍 10,000 times!!

  • @nukem23
    @nukem23 5 місяців тому

    Thanks, straight to the point and very effective

  • @sprintman62
    @sprintman62 3 місяці тому

    Brilliant, who knew how to compress existing pictures..? Thank you

  • @rashiqaali8956
    @rashiqaali8956 9 місяців тому +2

    Thank you so much

    • @neilmossey
      @neilmossey  9 місяців тому +3

      Thanks for the kind comment!

  • @randygentry6746
    @randygentry6746 2 місяці тому

    Hey neil, thx for this. A while back i followed your instructions and am backing up the smaller size photos. It's been working well but now after making no changes, its sating its backing up 38k of photos like it's never backed up before. Help! It looked as though it was going great for months and months, only backing up the newest pics ive taken.

  • @Morphxeus
    @Morphxeus 7 місяців тому

    Thanks for the tips Google truly is annoying sometimes and I've done everything from deleting hundreds of pics/videos, to uninstalling the app 3 times. I think the compression will work now 👍🏻

    • @sharanya12
      @sharanya12 7 місяців тому

      Did the compression worked?

  • @Noxious922
    @Noxious922 6 місяців тому +1

    Perfection.. Thank you so much! Subscribed!

  • @J8YS_
    @J8YS_ 6 місяців тому +1

    OMG THIS ACTUALLY WORKS THX!!

  • @sophiaqu451
    @sophiaqu451 Рік тому +1

    I just came across this video, and I'm nearly done, but I was just wondering if compressing my photos and videos reduces the quality quite a bit, or do the photos stay basically the same. Will it be quite obvious after I compress all my photos and videos? Thanks so much for this video though.

    • @neilmossey
      @neilmossey  Рік тому +1

      Thanks for the kind question.
      For me, I can't notice the difference, but for safety I downloaded everything in one go using Google's Free Google Takeout site. So the originals are all backed up on my external hard drive.
      I never use it though because the photos and videos - to my eyes seem unaffected.
      Your mileage may vary.
      If you're super concerned, definitely get a backup and maybe experiment by turning on storage saver in your upload settings so the next picture will be at storage saver size... upload it.. and set your Google photos upload settings back to original and compare the two pictures or videos.
      Good luck!

    • @sophiaqu451
      @sophiaqu451 Рік тому +1

      @@neilmossey okay, thanks so much for the help. I looked at your other videos and they really helped too 😁

  • @shashankbhootra132
    @shashankbhootra132 3 місяці тому

    It seems that Google has changed the options for the first option you explained where you can change the backup to compressed file size.

  • @elmarton6972
    @elmarton6972 8 місяців тому +1

    Awesome. All the tips helped me a lot

    • @neilmossey
      @neilmossey  8 місяців тому +1

      Thanks for the kind message @elmarton6972 - good luck with your Google Photos storage...

  • @AndrewBrindley-x6d
    @AndrewBrindley-x6d 6 місяців тому

    Hello Neil i like your videos please can you help me i have followed your video on freeing up space on google photos i have set my phone quite often to compressing and left ir for above 12 hr but it does not free space up am i doing something wrong please could you advise me please thank you

  • @michellelewtas7491
    @michellelewtas7491 5 місяців тому

    Youre an absolute champion. Subscribed 😊Thankyou so much.

  • @SkyLux-xq9fh
    @SkyLux-xq9fh Рік тому +1

    You are doing a great job! Thanks 🙏

    • @neilmossey
      @neilmossey  Рік тому +1

      Thanks for taking the time to leave this very kind message, I appreciate it.

  • @michellehilgert655
    @michellehilgert655 7 місяців тому

    Well just got to tip #4 and i don't have similar options for the three bars menu, it is on my account. Please help if you can. Otherwise so far so good and easy to follow. Thank goodness for people like you to share this knowledge. I did subscribe to your channel so I don't lose you in hopes of trying to accomplish step #4 as well as future videos.

    • @michellehilgert655
      @michellehilgert655 7 місяців тому

      Okay my apolagies scratch that I found it, just looked different how I found the menu and now we wait while compressing for a few. Wish me luck!

  • @sarahb7180
    @sarahb7180 8 місяців тому +1

    Thank you so much!!! What a helpful video! Also I have subscribed!! I love your attitude. NO MONEY TO GOOGLE!!! :)

    • @neilmossey
      @neilmossey  8 місяців тому +1

      Thanks for the v kind comment Sarah, really appreciate it! Good luck with your Google Photos!

  • @oskartedyjono5836
    @oskartedyjono5836 11 місяців тому +1

    hi - I'd love to hear from you. I tried to convert my existing photos & video to storage saver but it doesn't work, so I want to delete all of it first from my other google account and let it re back up again. Do you have the video that can show me the way to delete all of it once and for all? Thanks

    • @neilmossey
      @neilmossey  11 місяців тому +1

      Hi thanks for the kind question.
      There doesn't seem to be an easy way to 'delete all' that I've found - beyond, either going into the 'largest items' and deleting from there, or going through photos and ticking the days to delete the whole day, day by day.
      The way I make it work now is to use a single account for 'photos' and I partner shared between the 2 accounts.
      This saves all my 'main' account photos to the 'photos' account, and not take up storage quota in the saved account.
      I turn on auto save and when I delete from the 'main' account to bring it under quota, they remain in the 'photos' account at original quality,.
      I have a video that explains it better, but I think it has saved in the other direction as well, so that the pictures that were in the 'photos' account are shared back to the original 'main' account, at original quality (even though they were on saver quality) and not take up quota space.
      ua-cam.com/video/5G_N4AnLMiM/v-deo.html
      Sorry I cant be of more help with the deleting, but hope something here might help

    • @oskartedyjono5836
      @oskartedyjono5836 11 місяців тому

      Thank you very much for your advice. But do you know why I can't compress although I have been waiting for the whole day?

  • @AliQays32
    @AliQays32 6 місяців тому

    It's the 3rd times I'm watching this video and it helped me thank you so much teacher❤❤❤

  • @aritrabasu8794
    @aritrabasu8794 4 місяці тому

    Was looking exactly for this 😊

  • @leacionco3672
    @leacionco3672 Рік тому +1

    Thanks a lot, it helps a lot :) Great short video!

    • @neilmossey
      @neilmossey  Рік тому +1

      Thanks for the kind comment Léa!

  • @anna_516
    @anna_516 4 місяці тому

    Thank You Neil.....I could finally sort my moms phone... 😇

  • @shellysmith591
    @shellysmith591 2 місяці тому

    Thank you! Thank you! Thank you! This video was soooo helpful!

  • @sitanshushekhar4158
    @sitanshushekhar4158 5 місяців тому +1

    Awesome tricks! Thanx alot bro!

    • @neilmossey
      @neilmossey  5 місяців тому +1

      Thanks for the kind comment Sitanshu - good luck with your Google Drive!