I've had faulty Audio on my new Asus ROG G14 laptop and recently got it fixed. This video is to help those who may have a similar issue. Mokka - No Copyright Music / @mokkamusic
Finally answers for the issue that bugged me for the past six months!! The first day I got it it was the best sounding speakers from a laptop I had, and the second day I opened it and, its gone!! The bottom ones just dont work. But I am studying abroad so I might need to try to fix it myself. But at least there is a fix!! Nice video
@@willcollignon6727 The plan was to open up the laptop and do what's mentioned in the video by myself. But I was busy back then, and before I realized somehow it started working normally again without any fix lol. Not complaining though. Good luck for you man : D
@@tno1219 I went to Best Buy actually and they said the sound cars was completely screwed. They covered the cost for a new one though. Got that in the mail yesterday and works like a charm.
hey @ProCon Grey, you have no idea how annoyed was with my speakers problem, it will work fine for a small amount of time then suddenly become muffled, at times without AC it would keep working but when i turn on charger again it would muffled, as i know quite a bit about so i just clean installed my audio drivers multiple drivers in win 10 & 11 but no fix, searched internet for people searching for similar issues all lead to a not fixed end, i took this in my hand and opened the back panel and tried to fix it myself as i thought i may have accidentally hit a wire, so after searching multiple times using many keywords on youtube for the past couple of months to get any related video, once more i searched today for this issue and came across your video, a big help as i was figuring out where this laptop has speaker cable. Thank you very much, i'll test this out for a week as i am still not at that point to fully accept that it is all fixed but a very big thanks to you bro!
@@procongrey8833 for sure, I'll let you know and there is one more small issue as well, the cpu fans have started vibrating unusally at random and it automatically gets fixed after 4-5 mins, do you have any info on that?
Thank you very much, it worked for me. First I tried update drivers and unistall soundbars but it didn't work If you can't find it - it's a gray cube, right above the battery on the right side. If you use a screwdriver or your fingernail to press gently, you don't need to remove the battery.
I had this problem then closed the laptop, in the meantime i searched for this video, then i opened it again to test my speakers to see if i have the same problem, and it fixed itself lmao. Thanks for the video
It did indeed work after completely unplugging the speakers and carefully reconnecting the plugs 💯%. I only tried to press it once and it didn't help, but completely disconnecting and connecting it was like that. The sound became weaker after clicking on the touch panel, as with other users.
I am having the same issue but it’s on and off. So while working on my laptop, randomly the bottom speakers auto gets cut off. I have to shut down my laptop and wait for atleast one hour , that’s when the audio gets back to normal. Any suggestions on what is wrong?😕 And this started just 2 weeks back when i was working on premiere pro.
Could be a loose contact (like in my case) that perhaps gets triggered when the laptop gets hot. Open the back panel and check the contacts or alternatively call customer care.
@@procongrey8833 i would like to add when i fixed it the first time it disconnected again... So i decided to tention a piece of plastic between the battery and the wire to keep it from disconnecting again
hey fellow zephyrus users, about the speakers cable, for the past couple of months, it's been giving the same issue again and I followed the same fix as suggested in the video, but it only gets fixed for a few hours and again it goes back to being muffled, what to do? please help me out on this and wanted to know that should I try to unplug it fully then fitting it back again like some of you in the comments?
Hey, yes do try and unplug and reconnect the speaker cable. If it does not get fixed take it to Asus. Could be an issue with the cable coming loose while the laptop is being used/speakers playing. Good luck.
I'd say try calling the Asus customer care since I assume your G14 is within the warranty period. They sent a technician home in a week and got it fixed on the spot. Likely you can do it yourself too if you are comfortable opening up your laptop and having a check.
Hellllloooo!! thank god I've found your video.. I'm having the same problem.. But if I open the laptop and fix it myself, will there be any problem with the Warranty service?
Opening the laptop will not void your warranty. You can open it and check the connections. In my case it was only a lose contact. If it still does not work then call Asus to send a technician.
Depends on your requirements. There are cheaper laptops but will be bigger and heavier; there are lighter laptops but will be less powerful. If you are not planning to game or edit videos then you can drop the dedicated graphics card and go for a good Ryzen 5 4000 series laptop. Will be light and reasonably priced with a serviceable on-board graphics. and good battery life.
Sir actually I am student so I want good graphics for game and best processor for coding and video editing display so I want to buy this..am I correct?
@@venomentertainment912 I've not used the Omen 15 so can't compare however I'm very happy with the G14. I'd say go for it. Do add an additional 8GB RAM so you get dual channel - good for games I believe.
Hey man nice review :) I just sold my 3300$ msi laptop and luckily I just lost only 300$ the reason I sold it is because of the sound quality, it sounds like utter shit I mean the speakers and plugged headphones even Bluetooth headphones such as AirPods sounded worse than an old nokia phone. And to say that I paid that shit load of money on this garbage is frustrating. So please help me out here with an honest answer. Does the laptop sound good? Is the sound coming from the headphones affected or just as good as its quality? Can u compare it an iPhone sound quality? I know so many questions😅 but I swear that msi laptop fucked my ear so hard I lost faith in humanity. Finally, I just wanna say u got some charisma that I’ve never seen in an Indian person, good for u🙃
Hey, thanks for the questions. Let me split this into three parts (i) Audio quality from the laptop speakers - Excellent (ii) Audio from Bluetooth headphones - Average (iii) Audio from wired headphones - Good when it works. Now it could be a driver issue but at times audio plays over the speakers while my headphones are plugged in and even digging into settings can fix it. Would recommend using Bluetooth headphones.
Finally answers for the issue that bugged me for the past six months!! The first day I got it it was the best sounding speakers from a laptop I had, and the second day I opened it and, its gone!! The bottom ones just dont work. But I am studying abroad so I might need to try to fix it myself. But at least there is a fix!! Nice video
did you get it to work?? if so, how?
@@willcollignon6727 The plan was to open up the laptop and do what's mentioned in the video by myself. But I was busy back then, and before I realized somehow it started working normally again without any fix lol. Not complaining though. Good luck for you man : D
@@tno1219 I went to Best Buy actually and they said the sound cars was completely screwed. They covered the cost for a new one though. Got that in the mail yesterday and works like a charm.
hey @ProCon Grey, you have no idea how annoyed was with my speakers problem, it will work fine for a small amount of time then suddenly become muffled, at times without AC it would keep working but when i turn on charger again it would muffled, as i know quite a bit about so i just clean installed my audio drivers multiple drivers in win 10 & 11 but no fix, searched internet for people searching for similar issues all lead to a not fixed end, i took this in my hand and opened the back panel and tried to fix it myself as i thought i may have accidentally hit a wire, so after searching multiple times using many keywords on youtube for the past couple of months to get any related video, once more i searched today for this issue and came across your video, a big help as i was figuring out where this laptop has speaker cable. Thank you very much, i'll test this out for a week as i am still not at that point to fully accept that it is all fixed but a very big thanks to you bro!
Sounds like yours also is a loose contact (much like mine). Hope this video helped you fix the audio issue. Let me know if it does.
@@procongrey8833 for sure, I'll let you know and there is one more small issue as well, the cpu fans have started vibrating unusally at random and it automatically gets fixed after 4-5 mins, do you have any info on that?
@@procongrey8833 what steps do you follow for getting the technician to come look at the laptop?
I called the Asus customer care number are requested for a technician to visit. They sent a technician in a few days.
@@procongrey8833 already done, anyways thanks!
Thank you very much for the hint about reconnecting the speakers to the motherboard!
Thank you very much, it worked for me. First I tried update drivers and unistall soundbars but it didn't work
If you can't find it - it's a gray cube, right above the battery on the right side. If you use a screwdriver or your fingernail to press gently, you don't need to remove the battery.
thank you so much man, saved me alot of time as i was really worried.
this was very helpful. saved me the time filing a repair claim with Asus. thank you!
Thanks this really helped a ton. Way better sound from my computer
Thanks a lot!! At least there is a fix!
Whenever I knock on the left side of my laptop (besides the trackpad), the big two speakers turn off.
Definately seems like a loose contact. The same fix should work for you.
I had this problem then closed the laptop, in the meantime i searched for this video, then i opened it again to test my speakers to see if i have the same problem, and it fixed itself lmao. Thanks for the video
Yea, goes to show how good my video was... that it healed your laptop by just being watched. Watch more to keep your electronics healthy :p
It did indeed work after completely unplugging the speakers and carefully reconnecting the plugs 💯%. I only tried to press it once and it didn't help, but completely disconnecting and connecting it was like that. The sound became weaker after clicking on the touch panel, as with other users.
it happen to me today and i try it, it workss!, thank you so muchh
I'm glad it worked. Thanks for letting me know.
I am having the same issue but it’s on and off. So while working on my laptop, randomly the bottom speakers auto gets cut off. I have to shut down my laptop and wait for atleast one hour , that’s when the audio gets back to normal. Any suggestions on what is wrong?😕
And this started just 2 weeks back when i was working on premiere pro.
Could be a loose contact (like in my case) that perhaps gets triggered when the laptop gets hot. Open the back panel and check the contacts or alternatively call customer care.
Did u fix it like in this video? Got the same problem
Thanks... It worked on mine 🙏🙏🙏🙏
I'm glad to be of help.
@@procongrey8833 i would like to add when i fixed it the first time it disconnected again... So i decided to tention a piece of plastic between the battery and the wire to keep it from disconnecting again
hey fellow zephyrus users, about the speakers cable, for the past couple of months, it's been giving the same issue again and I followed the same fix as suggested in the video, but it only gets fixed for a few hours and again it goes back to being muffled, what to do? please help me out on this and wanted to know that should I try to unplug it fully then fitting it back again like some of you in the comments?
Hey, yes do try and unplug and reconnect the speaker cable. If it does not get fixed take it to Asus. Could be an issue with the cable coming loose while the laptop is being used/speakers playing. Good luck.
@@procongrey8833 will try it and let u know
Thank you for the video. I have the same problem, I will try to fix it myself. Are there any videos showing how to properly open and close the laptop?
I believe it's pretty straightforward to open up the laptop but again I'd suggest you take it to someone who knows what they are doing.
Same problem in my G14...Getting buzzing sound from bottom speakers Should i call the technician too or do it myself?
I'd say try calling the Asus customer care since I assume your G14 is within the warranty period. They sent a technician home in a week and got it fixed on the spot. Likely you can do it yourself too if you are comfortable opening up your laptop and having a check.
Thank you so much man,your a lifesaver!!!
Glad to help :)
Hellllloooo!! thank god I've found your video..
I'm having the same problem.. But if I open the laptop and fix it myself, will there be any problem with the Warranty service?
Opening the laptop will not void your warranty. You can open it and check the connections. In my case it was only a lose contact. If it still does not work then call Asus to send a technician.
You saved my day!
Sir can this g14 is a best laptop for students?
Depends on your requirements. There are cheaper laptops but will be bigger and heavier; there are lighter laptops but will be less powerful. If you are not planning to game or edit videos then you can drop the dedicated graphics card and go for a good Ryzen 5 4000 series laptop. Will be light and reasonably priced with a serviceable on-board graphics. and good battery life.
Sir actually I am student so I want good graphics for game and best processor for coding and video editing display so I want to buy this..am I correct?
In that case yes consider the ROG G14 or the HP Omen 15 (it's a bit cheaper but heavier).
G14 is Better in benchmark as omen 15 and battery life, portable is also good in g14..so which is best in real use?
@@venomentertainment912 I've not used the Omen 15 so can't compare however I'm very happy with the G14. I'd say go for it. Do add an additional 8GB RAM so you get dual channel - good for games I believe.
Hi
Hey man nice review :) I just sold my 3300$ msi laptop and luckily I just lost only 300$ the reason I sold it is because of the sound quality, it sounds like utter shit I mean the speakers and plugged headphones even Bluetooth headphones such as AirPods sounded worse than an old nokia phone. And to say that I paid that shit load of money on this garbage is frustrating. So please help me out here with an honest answer. Does the laptop sound good? Is the sound coming from the headphones affected or just as good as its quality? Can u compare it an iPhone sound quality? I know so many questions😅 but I swear that msi laptop fucked my ear so hard I lost faith in humanity. Finally, I just wanna say u got some charisma that I’ve never seen in an Indian person, good for u🙃
Hey, thanks for the questions. Let me split this into three parts (i) Audio quality from the laptop speakers - Excellent (ii) Audio from Bluetooth headphones - Average (iii) Audio from wired headphones - Good when it works. Now it could be a driver issue but at times audio plays over the speakers while my headphones are plugged in and even digging into settings can fix it. Would recommend using Bluetooth headphones.
Holy shit 3 min of babbling for the answer
:(