The Horrors of Working at Sephora! | BEAUTIFUL and BOTHERED with Johnny Ross Ep. 9
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- Опубліковано 27 вер 2024
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This week's episode of Beautiful and Bothered with Johnny Ross is highly anticipated! Johnny sits down with his old co-worker, Kevin Banzhaf, for an honest and candid discussion about what it's really like to work at one of the world's most popular beauty retailers. From the perks and benefits to the challenges and frustrations, they leave no stone unturned as they give viewers an exclusive glimpse into the world of Sephora.
From the moment they clock in to the moment they leave, these two ex-employees share their personal experiences and insights into the day-to-day operations of the store. They discuss everything from traumatic horror stories to the customer interactions that make their job worthwhile, and the difficult moments that come with working in retail.
With humor, honesty, and a genuine love for their job, they provide a unique perspective on what it's really like to work in the beauty industry. Whether you're a Sephora fan, a makeup enthusiast, or simply curious about what goes on behind the scenes, this video is a must-watch for anyone who wants to know the truth about working at Sephora.
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A lesser known reason they stopped asking or requiring us Sephora employees to wear makeup was a lawsuit. A whole bunch of Sephora employees on the East coast sued for compensation for time spent doing makeup before clocking in since it was part of the uniform. There are larger stores that offer up to 30 minutes paid makeup time since they require a full face as part of the uniform. The rest of the stores are warned not to ask it of employees to avoid owing payment.
Hi Johnny! I’m new, older, and I love, love your content! You are so kind and down to earth! What we used to call back in the day a real people person! I just love hanging out with you and your guests! Just subscribed and thank you for having me!🥰🙏🏻
O. M. G! Well, nothing surprises me, but this did! I just assumed the workers loved makeup as much as me and enjoyed getting done up for work and show off their skill! Wow! Interesting… thanks for this post
Wow I wondered if something like that happened! I worked at a JCP years ago that had a Sephora in it and I remember the girls always doing touch ups in the break room. One day I asked them how they had time to do such dramatic looks every day and was shocked to learn that they HAD to! Now about 7 years later I walk into a Sephora at Kohl's and notice none of the employees wearing a full face or no makeup at all. No red/black dresses either.
@@Barb6106 they do enjoy it. However their makeup takes 1-2 hours to do especially when they do full face and dramatic makeup. So being “required” to do that basically means you are required to “work” before work. Especially since they do that every day. I would always ask my daughter “whatcha doing today?” But ……she would lovingly remind me how long it takes her so she would mostly do “natural” look and only the weekends or days she felt inspired she did crazy exciting stuff!
This used to be expected of any job full make up & hair.
Things have changed but yeah you cant make employees wear full "show room" makeup its discrimination
I had a woman who asked "Do you have juicy cooter?" Meanwhile my coworker slid to the floor behind the register cry/laughing. I said "oh yes, we have Juicy Couture." (I really wanted to say 'nope, I'm a dried up old ho') we still laugh about that all these years later. 😂
I would have been the friend on the floor 😂😂😂😂 how did you keep a straight face?
@@Ruth78620 it was really hard. I should have won an Oscar for my stellar performance 🤣
As a guy that works at Sephora, the only guy that works at my store in an area where people literally treat me like an antichrist-themed amusement park attraction, I really appreciate you talking about how it feels and that constant battle of how it feels
OMG....I can't believe this ! What's up with the People... I'm really shocked from this Stories the Both Here and you are talking about the Behaviors of your Consumers and 'Visitors' in your Shops we're you are working... 🫣😓
I'm personally shamed ...horrible Situations😜🫣👎.
i am officially requesting a video of the two of you giving us the best tips/ secrets y’all learned from your coworkers
Yesss this would be amazing! I second this idea and love his suggestion of talking in depth about a particular palette/brand etc. this was probably my favorite episode so far, as well as the one with Robert Welsh. Much love and success to you and your podcast :)
Yes please!
YESSSSS!!!!!! Please! I'll beg!!!
Omg yes what a great idea!! Please 🙏🏽
+me too!
I can tell you so many times as a female scientist walking around with my male boss people ask: are you his secretary? Not even ask my name. In every industry there’s harmful stereotypes- glad to see this conversation breaking down a big one!
Omg I’m so sorry that happens to you! 🤦🏻♂️ that’s ridiculous!
The person who didn't have you do their makeover really lost out. The knowledge, talent, skill and originality would be awesome that you would bring to a makeover.
Right! I'd absolutely love to have Johnny do a makeover.
Yes!
Absolutely agree it’s their loss
Literally! I would give my right kidney for either of them two to do my makeup one day!
OMG this brings back memories! I worked at a prestigious department store and had a customer I knew, so I walked her over to the La Mer counter. She said Oh have you tried this? It’s so good. And she slathered their cream all over my arm, which I happen to already know I’m ALLERGIC to. I was so freaked out I just stammered an excuse and practically ran to the bathroom to wash it off. She put so much on I had to wash my arms up to my elbows!!! Just narrowly escaped a huge allergic skin reaction.
Ahh, that’s so scary! I had a similar experience where I was visiting a friend in California, and he dropped me off at a mall so I could kill some time while he worked. Anyway, as soon as I waled in, this guy grabbed my arm and immediately smeared this goo on it, and he told me it was an exfoliating peel. I have super sensitive reactive skin, and was so upset. I tried to get away from him, and he yelled at me that I was missing out on free product or whatever he said, it was just super aggressive. I didn’t see a bathroom to wash my arm off, so I walked into the nearest shop, which was The Body Shop, and the amazing sales clerk brought out water and a towel and was so nice to me. She said that they’d complained to the mall og were about the guy who worked at that skincare kiosk, and that he regularly did that same thing to other customers. I just think people should have the common sense to ask if it’s okay to touch people or apply a product to them before they go ahead and do it.
Oh nooo! It never fails to amaze me the stories I hear from people that have worked in customer service. I worked retail forever and don’t have half the experiences some of you have! Wow.
OMG 😱
@@janesays1278 That reminds me of one time my sister and I were wasting time at a mall and one of those hallway booth store guys randomly curled a clump of her hair on the way by to show us how great the styling tools he was selling were.
@@JennaGetsCreative
OhMG that happened to me as well except the guy curled my 6 year old's hair her dad wanted to punch him in the face.
And he was so rude about it, saying "she has pretty hair just making it prettier" I stepped into he's space which is hard since I'm like 5" and my head got to he's chest.
So 😅 I tilted my head up looked at the guys and said "and what dumb beauty school taught you to put heat on hair without protecting it first?"
He answered with "I didn't curl a lot Karen" And he walked away, calling me a f*ing Karen!!! HE CURLED MY SIX YEAR OLD'S HAIR!!!
So, lol 🙈 I yelled "you're lucky I'm not a Karen or I'll have curled your f*ing lips fool" or something like that.
At this point my husband was dragging me away cause my daughter was crying.
So annoying.
That woman who didn't want you to do their makeup, it reminds me of that scene in Pretty Woman where she goes back into that store, "remember me"? "BIG mistake" 🤣 This was some great tea 🙂☕
As a current Sephora employee I can say we really do be hiring anyone these days and having them do your color match. I'm also fed with with managers forcing us to sell Multi World(makeup+skincare, skin+hair) so atleast 2 items from 2 categories and call it out on the headset to track it. They would personally call you out on the headset if you haven't sold any MWs. It's not even commission based and we don't get bonuses every month for it either. It's frustrating
For me it’s the services. Once your consultation goes over 10/15 min it’s like “that’s a service”. I mean why? Why charge them to have an LBA do the same thing I’m doing? But we never call out people who aren’t doing MW. It’s annoying but I enjoy challenging myself
I was working at Sephora as a LBA and I got a job working in a salon so I had to change my schedule around and I told me managers TWO WEEKS IN ADVANCED that I needed to move my schedule around to work both jobs! One day I got a messaged while I was at my salon job asking where I was and I told them I already told them 2 weeks ago I would be working another job and I got chewed out by the other LBA’s and that’s when I made the decision to leave Sephora completely! The other LBA’s said to me “well we are working hard here and care about this job!” And I was like good for you girl but I need to move on with my life!
What is an “LBA”?
@@alessandrahull5637 licensed beauty advisor
@@alessandrahull5637 Licensed Beauty Advisor. (Fancy term for underpaid and underappreciated).
I really wish either of you were at the Sephora I went to the first time. I was so intimidated, nervous and very overwhelmed with all the products. The Uban Decay rep approached me and scared me half to death. “Try this, look at that” 🤣🤣
I just discovered you because of your interview with Robert Welsh. I'm very happy to have another make up artist to learn from.
Same!!! I found Johnny through the RW interview!
Please 🙏 have Kevin as a regular on your channels! He seems to be such an awesome person all around and very talented as well 😊
The woman who put product on your face...the word you are looking for is VIOLATED! I am so sorry that happened to you. Thank you for all of your guidance. I have learned so much! I am planning on going to my local Ulta to get some help. Any advice?
I live in a small city and there's only one shop that has their makeup displayed like in sephora. I used to go every day after my pay day, cause I really like makeup and would stop by to see what's new there.
Every time, some employees and the security guard would be watching me, it would bother me a bit, but I thought they were like that with everyone.
One day, I'm wearing a huge shoulder bag and the security guard was following me more closely than usual. I stopped to check some skincare and I looked forward and there's three teenagers putting some KVD concealers and lipsticks in their baggy pants pockets, meanwhile, the guard was looking at me.
I walked to him and said " if you really want to catch a criminal, go look at the cameras and walk around other people, not only the black, cause you're getting robbed atm."
I walked to the cashier and said that was my last time shopping there, that I wouldn't spend none of my salary in there cause as a 33yo woman who works and every pay day visits the store, I expected them to already know my face and not be profiling people like that.
Nowadays I buy everything online or wait till I go to the capital to visit the shops.
We definitely need another Kevin Episode 💋
Y’all! I’m watching this in November 2023 and Kevin is already locked in as the other half of Beautiful & Bothered.
But YES! I’d love to hear y’all geek all the way out about makeup applications, brands, product, marketing, history, etc.
Honestly I’m an observer of makeup. I keep buying it but not wearing it. But I adore y’all’s energy. Frankly I’d listen to you talking about the history of alkaline batteries if you want! 💚🖤💚
I really appreciate this one. I would go into Sephora, and especially before now, I’d be so uncomfortable talking to anyone or interacting that anybody could ask if I’d like help. I’d become awkward and say “No, but thank you so much.” It’s really frustrating that I’m out here pushing people away because of severe social anxiety. Meanwhile, people are being awful terrible homophobes. Also, I would always go in stores barefaced. It just made sense so I could hold up products and see what it was going to do with my natural coloring. The one time I said okay you could help me, she didn’t really listen to what I was saying or my preferences. She was like “Do you like what I did here?” And I said yes because even if I hadn’t, I wasn’t going to be rude. She was like “it’s over here. This is what it is and how you can use it.” So it just kind of soured the experience for me. It wasn’t about my preferences. It was about she had on and if I wanted to buy that. Then, my best friend in high school loved Sephora. So the first time I went with her, when we got there she was like “And we can do our makeup”. I was like “Whoa. I don’t have the money for that.” She was like, “You don’t actually buy it. You just use the samples.” I was like “oh. Ok” and thinking. “Holy f that’s gross.” I couldn’t escape her that time so she put stuff on my face. But every time after that, if she’d be by this brand’s foundation, I’d be over by Perfume. Then if she was by eyeshadow, I’d be at lipstick. And I just was elsewhere so she couldn’t put the very dried out samples on my face. I had forgotten about that until you were talking about it.
Been bingeing the podcast and just found out it wasn’t originally both of you. Your chemistry and knowledge and honesty are the reason this is my number 1 podcast. This is the OG one with the both of you and it has the magic that your podcast is known for. Best decision since the making of the podcast was to bring Kevin on consistently. Amazing!
😆 My response to “ what’s your favorite brand ? “ is alway “ for what product ?”
my friends keep asking me to do their makeup but I'm only good at putting it on myself! putting it on someone else is a complete other set of skills! mad respect to those that can do both❤
I think the only person alive comfortable touching a stranger's face is the one that assaulted you with primer 💀
If you want to try putting makeup on others ask that friend to plan a day where you can practice with them and learn. You can find videos and things and figure out how to do it and if you mess up at least your friend isn't going out with it that day. You can have makeup remover handy for when you need to restart. I don't know that much about makeup but I know setting aside time to practice on a face other than your own can help you learn.
It kinda reminds me of when you draw something like anime characters all the time and are comfortable with it, not trying anything else but when you try drawing something like my little pony, or some other cartoon you may learn things you can apply to drawing anime characters to make it even better... (I draw and paint a lot so I tried using that as an example)
LMAO at the Sherwin Williams comment. My niece used to wear so much makeup my dad called it her " spackle, and shellac "phase
You two are SO deliciously informative. I’m sure you have 2 gorgeous Moms, but if you need a 2nd tier Mom, I volunteer as Tribute. More of both of you!
You’re top tier girl. Love this.
This is the first episode of this series that I've seen, and I love it! Both of you leapt out of the camera, it's like you were here at my house, having this conversation. The chemistry is there! I hope to see you guys again!
The walkies were the worst for me. One day I got so over stimulated during the holiday season by so many people talking over one another in the store and on the walkies, I gathered my shit without telling anyone and I walked out and never looked back. Was the right move for me.
This was such a fabulous conversation I don't know what Sephora you worked at but I lived on the north shore of long island for 23 years and delt with obnoxious entitled wealthy women every day I love your skits when you do the back and forth with your Barbara character because you totally nail them your experience with that entitled creature putting something on your face sadly does not suprise me that being said don't regret how you handled it because you actually handled it perfectly These women love to push buttons and do their best to get an angry reaction it gives them a sick satisfaction to get people riled up Not reacting was actually perfect because it completely frustrates the hell out of them😅 these women are miserable and insecure inside which is why they use their position in life to try to rile people up it gives them some kind of crazy thrill to make others as unhappy as you are Your still young and it is difficult to realize there are people like this but know by not reacting you didn't give them the satisfaction of the angry bad reaction they were looking for Be proud of how you handled it because trust me you were the winner in that situation I'm old as dirt 😅 65 and it took me quite awhile to get it with these type of people Love you so much You uplift me all the time always stay sweet and loving despite the sourpusses That is truly the secret to a happy life ❤❤❤
Not Sherwin Williams Semi Gloss! 😂 I'm dyyyyyyyyyying!💀☠️💀☠️💀☠️💀☠️
1000% here for the psycho makeup content 😂
I loveeee!!! your podcasts 💛✨ you have such a wealth of knowledge, inspiration, & great story telling 💖🌌 thank you for your work!!!
This was enjoyable to watch after a long day. I loved the flow of this and didn’t want it to end!
If y’all could post a video about all the Pat McGrath details, thoughts, opinions, that would be amazing.
Kevin has the most stunning brows I've ever seen. I'm so jealous! 🕺✨
I know this was a month ago, but you two explaining how you had to wear super heavy makeup while at work at was one of the main reasons I never trusted the employees at Sephora. There’s no way I would ever wear makeup that heavy and I assumed that all of the employees had no clue how to do what I wanted. It’s extremely obvious when people wear basically any makeup at all, and under fluorescent lights, there is NEVER a reason to go that hard.
More Kevin!!! More insane details about a single eyeshadow palette!
This was a great episode and would love to see more like it. Also enjoy all the stories about crazy customers and fun coworkers. As a 50 year old (I STILL choke when I say the number aloud), I love whatever tips I can get. I look much younger than my age with really good skin and minimal wrinkles. Staying out of the sun all my adult life is paying off!
I really enjoyed this episode.. well tbh I enjoy every episode. And I want to hunt down those awful people that were ugly to you! I would love to see y’all collaborate again, and I just wanted y’all to keep talking lol ❤
This convo is giving me PTSD of my retail cosmetics days. I worked in Bergen county, the UES of NJ. I once had a lady slap me. Fun times!
More Kevin and makeup knowledge would be amazing!!
If you would put Chapters on this episode (and future), it would be SO helpful!
Love this video!
Ok you just found your next venture. School on how to do make up or giving makeovers. Tutorials about brands & what they do. LOVE this pod cast. Giant fan!!!❤❤❤❤
Thank you for such an awesome video! I’m almost 42 and I’ve been shopping at Sephora for many years now lol! I can remember when all of the employees were women, and now when I go to Sephora it’s not uncommon if I’m helped by a gay man or a trans woman and I love it, I think it’s great. I have also had experiences with snobby employees and immediately felt judged. I could literally write a book about the many experiences I’ve had😂😂😂 I do love Sephora, but now I use the app a lot 😅
Great video as always, thank you, Johnny xoxo 😘♥️
Ok so... i'ma need you to record like... 7 of these every week... seriously... I could listen to you and your guests geek out about makeup for hours 🤩. I don't have anyone in my personal life who "gets it" lol... I appreciate you!
I have *one* friend I can send a selfie to when I have an exceptional make up day because I know she'll "get it." I guess I should be happy for that one! LOL
You need to thank that manager! My daughter had a manager that said that to her behind the scenes and it got her to find someplace that values her, her education and her career! She wanted to further her makeup degree by adding skin and hair but Sephora wouldn’t work with her. Anyways she’s out. The die hard “must be Sephora, must buy, sell, live, breathe Sephora” etc were so mad at her! You need to be valued!! And as artists you are not! And screw that! I would LOVE to have a male artist! At my daughters old store Gio is now manager and he doesn’t do services anymore! Also which Sephora doesn’t do services? Vegas has services.
This was one of my favorite episodes so far! I'd love for you to have other MUAs on to tell their stories ans share their experiences! Being 2023, its wild to me to think back to a time where we were really such a closed minded primitive species lol I did hair for 7 years from 18 to 24 back in 2007-2014 and I stayed in the same salon mostly the whole time and my best friend at the time Jack worked with me. The way people either exclusively wanted him or refused to sit in his chair solely based on being a gay male in the salon was so bizarre to me. He is such a good funny caring person I could never understand anyone not gravitating to him. We've come a long way as a society but we have a long ways to go! Thank you guys for sharing your experiences! I loved the chemistry and flow of the two of you together!❤
Omg, your story about the lady rubbing primer on your face unlocked a fucking memory lol; so my first job was at Walgreens, I was 16, and after a few months I was working behind the beauty counter as a "consultant" and there was this one regular who was this middle-aged white woman, she would come and try all the perfumes, and I swore to God she was a vampire or something. She had this drawling southern accent and would always give me the _creepiest_ smile when she talked to me, and like leaned over the counter to talk to me. So if you've ever been in a Walgreens, you've probably seen the wall of beauty products, those items come randomly dumped in these big totes and you have to sort them and stock them individually, so I would often whole ass sit down in front of the wall to stock things. At the time I was dying my hair a lot with tons of different colors. And one day I'm sitting down and stocking these products, and this woman comes up to me and starts talking to me, and then suddenly I feel hands in my hair, and she starts *PETTING MY HAIR* and goes "you always have such pretty hair" and I just kinda laughed it off, and then also had to go hide in the back after, and then there was a few times after where I would literally go hide in back everytime she came in.
Bring Kevin back for sure! His energy plays so well with yours and I'm all about enthusiastic deep dives ❤️
I know exactly what Sephora you guys worked at. I don't even like shopping in that mall let alone going into that Sephora! I give you guys credit I don't know how you did it 👏👏
Oh my gosh. I rarely wear makeup. Around here I definitely get treated much different when I go into either Sephora or Ulta without makeup. It's humiliating sometimes. I wish they were nice here!
I rewatch this episode from time to time, just to remember how it all started. Love you guys!
Such a great great conversation😀…. Also i feel so validated in my thoughts on spending the money to get the good foundation and primer that gives me what i want in my base for my skin type / skin texture and then everything else over that will work so much better 😆
I want a part 2 on this one please. Such great content!
Yes! Bring Kevin back! I love psycho level enthusiasm about anything especially makeup! I love your work.
This! This is where this shenanigan started XD
kevin's shirt is EVERYTHING
I would watch the hell out of a whole series of videos with you two talking about Sephora and makeup!!! I could relate so hard to so much of this conversation 🤣
Great episode!!! So informative. Please have Kevin on AGAIN! 🙏
I enjoyed watching this! Johnny and Kevin, how about making a part 2? I’m sure you two have many more stories.
You two are the so much fun to watch. Thanks for telling stories and sharing your knowledge about the beauty industry with style and openess. Bravo!!!!!
I had a rlly bad racism experience with Sephora and I’ve NEVER been back. I’m a Ulta girl all the way!!
Johnny talking about being haunted for not saying something is every person who's been assaulted in any way.
Omg I was just in a Sephora in NJ and I think I saw him! He helped me find a product and I told him he looked a bit like James C.
No matter where you work, if you're working with the public at large/ customer service, you will see the worst in society. It's so sad and disheartening and will make anyone very jaded if they let it. Love that you two "escaped". Lol
This was so insightful! In my town in Australia we had our first Sephora (ever in the town) open in 2017. I never wore makeup until last year (2022) and as a woman I felt soo embarrassed that I didn’t know anything about makeup at all. But the girls who worked at Sephora did not judge me at all. There was an international American student working there and she was the most helpful person ever! I was so nervous and overwhelmed and I said, “I’m really starting from ground 0 here, I know absolutely nothing and I’m a bit embarrassed.” She was sooooo sweet and got me all the basics I needed, colour matched me a foundation, picked colours that would go well with my skin tone. She helped me for well over an hour. I kept apologising saying wow I must be taking up so much of your time at work. And she said “no I love doing this!” and you could really tell she did love it. I was so grateful for her help and I have since fallen in love with playing around with makeup on myself. I’ve been back since and every girl I’ve talked to has been lovely but also my town in general has pretty chill vibes.
I saw Kevin at my Sephora his makeup is fire.
Me watching this getting ready for work at Sephora 😂
Maybe this should be a regular monthly episode.
I🙋🏼♀️ for one, am all for a couple of crazies giving us ALL the tea! Please do another episode 😊💟
I would totally be down for a video talking about eyeshadow formulas and all the crazy makeup psycho info! I need something to listen to while I do my makeup. 😉
ITS KEVIN! love Kevin ❤😊
Such a great episode! More Kevin please! 😊
I’ve never been after a sample. I had ask 3 different people to get a color match and once I finally got one since the foundation was on other side, I was sent over and had to sit and wait.
I'm sorry that you both had to go through so much. SOME PEOPLE JUST.........those experiences helped make you who you are today.
Love the way you filmed this
I would love to hear the history about Pat McGrath eye shadow. I would also love to hear other history, opinion, info, etc and swatching of any makeup, skincare that you want to share. 😊
This was so, so fascinating to watch! I could listen to you two talk about this stuff for hours. Thank you for making this video! ❤
Yes yes yes more in depth reviews from you pls ❤ we need real artistry
Just got to say… I’m a minute in, and already adore Kevin and need that Snatch Game shirt 😅😅😅
Thank you for this amazing video ! You too are beautiful inside and out ❤️❤️❤️❤️❤️ be safe 🫂
I didn't know the difference between natural and neutral ty ❤
Literally just watched my second podcast from you & wow you’re amazing to listen to!! You have such fluid conversation & as someone who’s not the biggest makeup girly, you make it incredibly interesting to listen to. Keep up this great podcast ❤️
I absolutely loved this episode. It is so interesting listening to your stories about working at Sephora. In the early 90's, when I was in my young 20's, i worked at a beauty supply store. It was a bit more high end. It was in Dallas, Texas. I encountered so many different kinds of customers. The store I worked at was where all the new money people were. I filled in a few times at another location that was closer to the heart of Dallas, and that is where the old money was. The difference in customers was fascinating, to say the least.
I can't believe that women would actually say they didn't want their make-up applied by a man. Where do they thing Max Factor came from??
I am sad to hear you had to deal with homophobic people.
It is clear that both of you know your skills. Much love to you both. ❤
I would love to see a video of you two meeting fans
41:50 yes!!!
This has been the best video ever! You two could spin off your own UA-cam Channel! 😂
Sublime! Loved meeting Kevin and so enjoyed the stories you both shared. More, please.💕
Fascinating to hear what goes on behind the scenes at Sephora! Would be great to have regular features of makeup chats with you two. Also, Kevin is stunningly beautiful.
YES! It would be wonderful to see you both again. So much great information and techniques! You are both so lovely!
Thank you for having me!!! It was such a blast 🧡💖😋
Love you guys!!! Totally off topic but I see your Kevyn Aucoin book in the background (RIP). My old makeup artist from California had her book signed by him. I have my on display too. I'm so sorry for all the discrimination and bull shit you guys have gone through. You've come out on top and ultimately not let it bring you down. ❤❤❤
Sipping this tea slowly so I can savor it... ☕☕☕🙏🙏🙏
I have to thank you for the real discussion about varying levels of knowledge in Sephora today. I was always so confused by how color matching was so off. I generally will come in as a clean palette to allow the associate to see what my issues are. The level of knowledge has really suffered. I’m so sad, since I’m “well seasoned” and tik tok trends don’t work on mature skin. I have had more insight from watching you and I am so grateful.
This was amazing really enjoyable 😊it sounded like a very stressful environment to work in wow .
I don’t get why anyone going in for makeup would think anything but I want that guy doing my makeup because his is aaaamazing!!!!❤
It’s funny. When I worked for MAC people would seek out male artists and want their help. We had the odd a-hole but most of the time they wanted the guys help if they were on counter. So I always kept male freelancers on speed dial. 😅
MAC just recently went over to where all their counters in partnered locations being commission. I believe it only used to be Nordstrom but now it’s everyone. At least in my region we weren’t commission until about three-ish years ago.
We also had to have at least 6 products on our face and if there was a new collection, most of it had to be from that. We were also required to change our makeup based on our location. To look like our clients. The idea being it would draw them in if someone looked like them.
We also had to be certified to do makeup but same. They throw you to the wolves and have you do them before certification. Y’all had 15 more minutes for a makeup than we did. We had 30 start to finish. Greeting to check out.
Please, bring Kevin more often!
Most disgusting thing seen I’ve seen people do with testers when I was a Sephora employee, two incidents stick out:
- a lady took her shoes off and painted her toenails at our nail polish stand
- a woman covered in open oozing sores did a full face of makeup using the testers. We threw them all out after she left 😬
I need a part 2, 3, 4!
Kevin's back on tomorrow's episode! 😍
@beautifulandbothered OMG my inner fan girl just exploded. Your podcast really is amazing 👏🏼
Yassss we love Kevin more Kevin please ❤
As a male Mua in Australian retail makeup this was such an accurate video, love that you talked about the risk of walking to and from work in full glam 🥵
Yes more from you both 🥰
Yes, I need this level of crazy details 💃🏻💃🏻💃🏻