How to reset the smart lock

The initial password for the smart lock is 000#
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[@ithelpdesk835]

We have been using 13 of the smart locks for a year on our campus with no problem, but we had to replace the batteries on one and it changed to Japanese language for audio instructions and we lost the settings. Can you help with how we can get it back to english or how to pair it again to the TTLock app?

[@JessicaSaint33]

Awesome

[@tamle7380]

how to set guess passcode via keypad?

[@rogerbarrios4548]

How you change language?

[@renecruz6670]

Bought this product and stopped working after 3 weeks, tried changing the batteries but no result what a waste of money 💰

[@user-lg5fv2rv4z]

I have same situation nowI changed the battery and I trying to connect to USB it doesn't work at never startup ?what you advise me

[@brettjohnson_biz]

The code does not work

[@realabundance520]

We were super happy with this for a month or two, but it has now become very glitchy. And the thumbprint mode stopped working as did the automatic lock mode. We can only enter by using the code.

[@caseypeterson3955]

Well this helped not at all