Hey Valerie. Yeah this video wasn't made with that quite in mind, haha. However, if you use the Apple remote function on your iPhone or iPad you might be able to connect it that way. That's also assuming the tap to pair method doesn't work.
Thank you very much for your advice! I have connected my new remote (this new model like in your video) very easily. But now I want to switch back to my old remote (the smaller black one, all “touch”, like the one you are showing next) and do not know how to. If I (this being said my new remote is already connected and working) bring my old remote close to apple tv and press any button or press the touch space nothing happens and no prompt appears on the screen suggesting that the remote now is being connected. Could you please advise on how to connect the old remote back and/or how to switch between the two (i.e. to connect and use old or new one when I want from time to time). Thank you very much in advance!
Hi Olga. This isn't something I mentioned in the video, but you can't have more than 1 physical remote paired to the Apple TV at a time (the Remote app for iPhone and iPad doesn't count, you can have many of those paired to the ATV). So if you want to keep using the new remote, then you won't be able to use the old one with it. If you're fine with only using the old one, you'll have to disconnect the new remote and then can go through the pairing process (but as a precaution make sure your iPhone or iPad Remote app works before doing this in case you run into an issue when neither physical remote is paired to the ATV and you need to do something). Hope this helps!
@@EasyOSX thank you very much for your answer. Could you please explain or advise me on how to disconnect a remote or where I can find out how to disconnect the remote in order to connect another one? Thank you so much!
First thing is to connect your iPhone or iPad’s Remote app to your Apple TV and make sure works in case something happens you can still control the TV. It should be in Control Center on your iDevice. Then, to disassociate a remote from your Apple TV., go to the “Settings” app, then “General” > “Remotes and Devices” > Unpair Apple Remote. After you’ve done that, try connecting the remote you want to use again.
I bought a brand new apple tv 4k 2021 version and everything was perfect, until my two year old put my remote in the toilet , it no longer works so I ordered and received a brand new remote and I followed the steps after charging for two hours and nothing is happening..... can you please let me know what to do ? Thanks, you always have great videos....
Hey John, sorry to hear about your issue. That’s a rough way to lose your remote. Here’s 2 things to try. First, unplug your Apple TV from power for 30 seconds, then plug it back into power and let it come back up to the home screen. Then try connecting the remote again as described in the video. If this doesn’t work, then bring your remote close to the Apple TV. Point it at the Apple TV. Then press and hold the TV button and the Volume Down button on the remote for 10 seconds. During this process you should see the white light on the front of the Apple TV turn off and then turn back on a few seconds later. When you see the status light come back on, then you can let go of the buttons. This will cause the remote itself to reboot. Count for 30 seconds, and at the end of the 30 seconds, hit either the TV or Back buttons on the remote and see if it will connect again.
Great video! For some reason my Apple TV for some reason got disconnected and did not bring the menu on the tv so far it’s working. Thanks to your video.
If it’s the Apple TV HD then it should work. Do you know if you’re Apple TV is running the latest version of the OS? Might be the TV doesn’t have the software to recognize it
Mine worked for 4 hours then stopped completely. No matter how long I’ve left it on the charger, it just won’t work. I’ve tried 3 different charger cords (including the one in the box) and 2 different wall plugs. Nothing seems to work. I guess I’ll have to take it back.
Hey Adrian, sorry to hear you're still having problems. Here’s 2 things to try first. First, unplug your Apple TV from power for 30 seconds, then plug it back into power and let it come back up to the home screen. Then try connecting the remote again as described in the video. If this doesn’t work, then bring your remote close to the Apple TV. Point it at the Apple TV. Then press and hold the TV button and the Volume Down button on the remote for 10 seconds. During this process you should see the white light on the front of the Apple TV turn off and then turn back on a few seconds later. When you see the status light come back on, then you can let go of the buttons. This will cause the remote itself to reboot. Count for 30 seconds, and at the end of the 30 seconds, hit either the TV or Back buttons on the remote and see if it will connect again.
On step 3 when I bring the remote to the box it won’t park the remote. I can move through menus with the remote but I cannot control volume. I have looked everywhere and nothing I do helps. I’ve checked hdmi cec, but when I try the “learn new remote” it does not pick up the siri remote
Great video, but my issue is that the remote has stopped working with my television. Can’t turn it on or manage the volume. There are zero instructions on how to reset the Apple remote to understand my tv 😢 if anyone has any tips, please let me know.
So you mean like your actually screen and not the box right? I believe there is a setting to have it use the right frequencies if you’re talking about the volume and powering it on and off
@@EasyOSX thanks so much for your reply. Yes. It was working ok for the volume two days ago, but not turning on the TV. I found that if you hold down the - button and press the menu button above the + (don't know the name of it) together for about 6 seconds, it reconnected with the TV. yay!
Thank you bro you’re a lifesaver I let my remote die for some reason and it wasn’t sink into my Apple TV and I got the new one so thank you so much I just like the video and subscribe to your channel awesome video even if it’s a year old
I plug my charger into the wall to charge my remote it’s been more than a few minutes I’m still having a hard time connecting my remote to my Apple TV I have the brand new model
Wtf? This makes no sense. I have a 2017 Apple TV 4K that hasn’t been updated since it was purchased and the remote has been lost. I have the new 2021 remote from other Apple TVs that I want to pair to the 2017 model. But you’re saying without being updated, the remote won’t pair???
Hey Ron, sorry to hear you're having problems. It might pair but might not completely work depending on the version you're using. As a workaround, you might see if you can use the built-in remote function on an iPhone or iPad and see if you're able to get the TV updated that way.
If I ever think about buying the 2022 Apple TV 4K 128GB model or later in the future, I’ll do that to use the Siri Remote with the Lightning port instead of the one it came with!
Hey Hardheimer. Fair question, which I wasn’t clear about in the video. If you have an iOS or iPad device, it should have the remote function built in so you can use that to move around the screen and update the Apple TV.
@@EasyOSX you are the closest Ive come to resolving this problem for me and I appreciate it, but I’m trying to connect my phone as a remote and it requires me to enter a code onto the tv that’s showing up on my phone, and the only way to do so is with an already connected remote which I lost and don’t feel like spending 60$ for a remote, I think that’s ridiculous! Any ways around this?
Now that interesting. Are you using the Apple Remote App from the App Store or are you using the remote function already built into the iPhone? Normally it asks you to enter a code on the phone from the TV rather than the other way around, assuming you’re using the Apple remote functionality built into the iPhone already. Also, is your iPhone using the same Apple account as the TV?
@@EasyOSX the built in remote on the iPhone, I’m trying the App Store one now and I’m not sure which Apple TV it is, I’ve had it for a while so definitely not the latest version
Thanks… Hold both “Back” + “Volume Up” button worked.
Edit: Of course I had the latest firmware update and the battery on the remote was charged.
Thank you
+1 Same here. Thanks for the concise rundown.
Yes!! Very straight forward. I tried two others before yours. You explained it perfectly. Thanks
So funny thing. How exactly to you go to the settings to do an update if you don't have a paired remote again? 🤣🤣
Hey Valerie. Yeah this video wasn't made with that quite in mind, haha. However, if you use the Apple remote function on your iPhone or iPad you might be able to connect it that way. That's also assuming the tap to pair method doesn't work.
Option 3
Manually Re-sync worked for me, thank you 🙏
Thanks for being simple a direct!! Got it to work in less than a minute!!! 🙏🏿
Glad to hear!
Thank you very much for your advice! I have connected my new remote (this new model like in your video) very easily. But now I want to switch back to my old remote (the smaller black one, all “touch”, like the one you are showing next) and do not know how to. If I (this being said my new remote is already connected and working) bring my old remote close to apple tv and press any button or press the touch space nothing happens and no prompt appears on the screen suggesting that the remote now is being connected. Could you please advise on how to connect the old remote back and/or how to switch between the two (i.e. to connect and use old or new one when I want from time to time). Thank you very much in advance!
Hi Olga. This isn't something I mentioned in the video, but you can't have more than 1 physical remote paired to the Apple TV at a time (the Remote app for iPhone and iPad doesn't count, you can have many of those paired to the ATV). So if you want to keep using the new remote, then you won't be able to use the old one with it.
If you're fine with only using the old one, you'll have to disconnect the new remote and then can go through the pairing process (but as a precaution make sure your iPhone or iPad Remote app works before doing this in case you run into an issue when neither physical remote is paired to the ATV and you need to do something). Hope this helps!
@@EasyOSX thank you very much for your answer. Could you please explain or advise me on how to disconnect a remote or where I can find out how to disconnect the remote in order to connect another one? Thank you so much!
First thing is to connect your iPhone or iPad’s Remote app to your Apple TV and make sure works in case something happens you can still control the TV. It should be in Control Center on your iDevice.
Then, to disassociate a remote from your Apple TV., go to the “Settings” app, then “General” > “Remotes and Devices” > Unpair Apple Remote.
After you’ve done that, try connecting the remote you want to use again.
I bought a brand new apple tv 4k 2021 version and everything was perfect, until my two year old put my remote in the toilet , it no longer works so I ordered and received a brand new remote and I followed the steps after charging for two hours and nothing is happening..... can you please let me know what to do ? Thanks, you always have great videos....
Hey John, sorry to hear about your issue. That’s a rough way to lose your remote.
Here’s 2 things to try.
First, unplug your Apple TV from power for 30 seconds, then plug it back into power and let it come back up to the home screen. Then try connecting the remote again as described in the video.
If this doesn’t work, then bring your remote close to the Apple TV. Point it at the Apple TV. Then press and hold the TV button and the Volume Down button on the remote for 10 seconds. During this process you should see the white light on the front of the Apple TV turn off and then turn back on a few seconds later. When you see the status light come back on, then you can let go of the buttons. This will cause the remote itself to reboot. Count for 30 seconds, and at the end of the 30 seconds, hit either the TV or Back buttons on the remote and see if it will connect again.
Thank you fixed the problem with following your instructions on video. 😊
Thanks this was helpful had to wait til the last part for
Manual repair for the older remote version
Great video! For some reason my Apple TV for some reason got disconnected and did not bring the menu on the tv so far it’s working. Thanks to your video.
How can i get into settings without a working remote🤔
If you have an iPhone you can try to use the Remote function from the Control Center
Thanks. This actually helped a lot.
Thank you for this amazing video! I got mine to sync up in 2 minutes.
Happy to help!
If I press and do all the holding of buttons and no prompt what should I do ?
Have you checked the charge or tried to leave it on the charger for a bit
@@EasyOSX yes I have it’s been for 24hrs but does it only work with the new models cause I have this Apple TV for 7-8 years now , does that matter ?
If it’s the Apple TV HD then it should work. Do you know if you’re Apple TV is running the latest version of the OS? Might be the TV doesn’t have the software to recognize it
Mine worked for 4 hours then stopped completely. No matter how long I’ve left it on the charger, it just won’t work. I’ve tried 3 different charger cords (including the one in the box) and 2 different wall plugs. Nothing seems to work. I guess I’ll have to take it back.
Hey Adrian, sorry to hear you're still having problems. Here’s 2 things to try first.
First, unplug your Apple TV from power for 30 seconds, then plug it back into power and let it come back up to the home screen. Then try connecting the remote again as described in the video.
If this doesn’t work, then bring your remote close to the Apple TV. Point it at the Apple TV. Then press and hold the TV button and the Volume Down button on the remote for 10 seconds. During this process you should see the white light on the front of the Apple TV turn off and then turn back on a few seconds later. When you see the status light come back on, then you can let go of the buttons. This will cause the remote itself to reboot. Count for 30 seconds, and at the end of the 30 seconds, hit either the TV or Back buttons on the remote and see if it will connect again.
Did not work for me. I can not pair my new type c Apple TV remote instead of my broken previous generation lightning remote
Sorry to hear that. Do you know what version of tvOS you’re running?
On step 3 when I bring the remote to the box it won’t park the remote. I can move through menus with the remote but I cannot control volume. I have looked everywhere and nothing I do helps. I’ve checked hdmi cec, but when I try the “learn new remote” it does not pick up the siri remote
Does your HDMI cable support CEC?
Really wanna thank ya for making this guide
Happy to help!
Great video, but my issue is that the remote has stopped working with my television. Can’t turn it on or manage the volume. There are zero instructions on how to reset the Apple remote to understand my tv 😢 if anyone has any tips, please let me know.
So you mean like your actually screen and not the box right? I believe there is a setting to have it use the right frequencies if you’re talking about the volume and powering it on and off
@@EasyOSX thanks so much for your reply. Yes. It was working ok for the volume two days ago, but not turning on the TV. I found that if you hold down the - button and press the menu button above the + (don't know the name of it) together for about 6 seconds, it reconnected with the TV. yay!
Wonderful! Glad you got it working again
@@EasyOSX me too! Thanks again for replying!
Thank you the last thing worked
Glad to hear.
Thank you bro you’re a lifesaver I let my remote die for some reason and it wasn’t sink into my Apple TV and I got the new one so thank you so much I just like the video and subscribe to your channel awesome video even if it’s a year old
I’m glad it helped! Thank you for the kind words
Please help, i have a new apple tv and it will not pair no matter how close i put, not even sitting on top. Remote is charged .
Hey Breanne, do you have an iPhone or iPad where you can access the Remote function/app
Thanks for the advice.
Option three worked for me!
Glad it helped
Thank you very much. I appreciate your video
This helped! I did a software update and my new Siri remote paired! Thx!
Happy to help!
Was so much help thanks
Happy to be of service
Thank you this helps🙏🏼
Glad it helped!
Resync worked. Thx
Glad it worked!
I plug my charger into the wall to charge my remote it’s been more than a few minutes I’m still having a hard time connecting my remote to my Apple TV I have the brand new model
Hey Jonathan. Do you mean that you have the new model remote or TV box or both? Do you have the latest updates for your Apple TV installed?
THANK YOU SO MUCH!!
Happy to help!
Thank you so much!!!
Glad to have helped!
Thanks for the video
Happy to help!
Thanks so much for the instructions! ❤️
Happy to help!
Wtf? This makes no sense. I have a 2017 Apple TV 4K that hasn’t been updated since it was purchased and the remote has been lost. I have the new 2021 remote from other Apple TVs that I want to pair to the 2017 model. But you’re saying without being updated, the remote won’t pair???
Hey Ron, sorry to hear you're having problems. It might pair but might not completely work depending on the version you're using. As a workaround, you might see if you can use the built-in remote function on an iPhone or iPad and see if you're able to get the TV updated that way.
Thank you!
Happy to help!
Thank you
Happy to help
Thanks!! :)
If I ever think about buying the 2022 Apple TV 4K 128GB model or later in the future, I’ll do that to use the Siri Remote with the Lightning port instead of the one it came with!
I believe the 2022 models all come with the Silver Siri remote instead of the older black trackpad remote.
@@EasyOSX I’m not talking about that one.
I guess I misunderstood you then. What were you referring to then?
@@EasyOSX The 2021 Siri Remote, not the 2017 remote.
❤thank you
Outstanding. Worked!!!
Glad it worked!
How the f are you supposed to update if you can’t connect the remote?
Hey Hardheimer. Fair question, which I wasn’t clear about in the video. If you have an iOS or iPad device, it should have the remote function built in so you can use that to move around the screen and update the Apple TV.
@@EasyOSX you are the closest Ive come to resolving this problem for me and I appreciate it, but I’m trying to connect my phone as a remote and it requires me to enter a code onto the tv that’s showing up on my phone, and the only way to do so is with an already connected remote which I lost and don’t feel like spending 60$ for a remote, I think that’s ridiculous! Any ways around this?
Now that interesting. Are you using the Apple Remote App from the App Store or are you using the remote function already built into the iPhone? Normally it asks you to enter a code on the phone from the TV rather than the other way around, assuming you’re using the Apple remote functionality built into the iPhone already.
Also, is your iPhone using the same Apple account as the TV?
Wait, follow up question, is your Apple TV a third generation TV?
@@EasyOSX the built in remote on the iPhone, I’m trying the App Store one now and I’m not sure which Apple TV it is, I’ve had it for a while so definitely not the latest version
You saved my remote control.
Because I was about to snap it.
Well I’m glad we were able to prevent that.
Thank you 🙏🏾
Happy to help!
Funcionou mto obrigada 😍😍
Nada!
Thanks Someone actually washed it in the washing machine but why wash to my apple remote
Yikes that’s no good. Sorry to hear that
❤
Thanks
5 minutes to finally get to “volume up and menu button”. I appreciate the info, but you could have started with that.
I acknowledge that I can be wordy, but saying it took 5 minutes is a bit of a stretch don’t you think?
1:33 Volume Up and the Back button “
not helpful.
Hey I’m sorry. What seems to be the issue?
Thank u so mutch
Happy to help!
This video saved my day man🫂
Great video thank you