A birthday is a special day for anyone not just a child.. I have an autism service dog as well and this is completely unacceptable for them to do this and it’s illegal as well
I can understand a zoo's concern over outside canine diseases coming into the zoo and effecting the rare species inside the zoo. But you also have to follow fed laws.
So not only did they deny a service dog, a ZOO wanted the family to leave their dog in the car!?! See this was 10 years ago and yet businesses, landlords, employees still get this so very wrong. SMH
@@chanabayla1823 this zoo did not fall under those exceptions. The exemption is only for an open area zoo where the zoo animals r not separated from the public. This zoo had enclosures with barriers that separated the zoo animals from the public. Meaning they can not deny the service dog entry then.
@@lov3670 the laws had already existed for many many years prior to even then. Meaning there was still no excuse even in 2013 to not know the Ada laws.
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It's the business owner's responsibility to know the laws, and to train their employees. Get your act together!
They broke Federal and State law, why was there no repercussion? No one lese can get away with apologizing for violating the law. A few arrests and fines would really get unknowledgeable people to learn. Ignorance of the law is no excuse, kid can't get is special day back either.
They can only ask you two things. 1) If your dog is a service dog and 2) what service they provide. Service animals can go anywhere the public can go. You don't need to show any certification or documentation and you don't need to disclose your disability.
That's too bad. People wll and do lie about their pet being a service dog - even buy jackets that say service dog. Bt it still is not a service dog... it is just a pet.
Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public? A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo. They can deny access to parts of the zoo according to the ADA laws
I tend to comment on a few service dog videos because in my line of work I have had guests with actual legit service dogs and and people with fake ones. So I just tend to spread my experiences with these people and their service animals.
As a disabled service dog handler I’m sick of hearing businesses say they’re going to do more training after they’ve been exposed for breaking the law. I’m sick of having to “educate” businesses about where my service dog is allowed to go. Here’s a handy little tip for any and all establishments that serve the public: just think of the dog as a wheelchair. It’s a medical necessity for a disabled person to participate in society. If they wouldn’t question the person’s right to use the wheelchair then don’t question their right to use a service dog. Period.
please ethically, brachy dogs (also known as smooshed faced dogs) shouldn't be used...they can't breath and the stress put on them to just walk everywhere the handler goes is not fair to them... also do not use them for tethering purposes, you will damage the dog doing that...it isn't good for them..
§ 54.7. Zoos or wild animal parks; facilities for guide, service or signal dogs accompanying individuals with a disability (a) Notwithstanding any other provision of law, the provisions of this part shall not be construed to require zoos or wild animal parks to allow guide dogs, signal dogs, or service dogs to accompany individuals with a disability in areas of the zoo or park where zoo or park animals are not separated from members of the public by a physical barrier. As used in this section, "physical barrier" does not include an automobile or other conveyance. (b) Any zoo or wild animal park that does not permit guide dogs, signal dogs, or service dogs to accompany individuals with a disability therein shall maintain, free of charge, adequate kennel facilities for the use of guide dogs, signal dogs, or service dogs belonging to these persons. These facilities shall be of a character commensurate with the anticipated daily attendance of individuals with a disability. The facilities shall be in an area not accessible to the general public, shall be equipped with water and utensils for the consumption thereof, and shall otherwise be safe, clean, and comfortable. (c) Any zoo or wild animal park that does not permit guide dogs to accompany blind or visually impaired persons therein shall provide free transportation to blind or visually impaired persons on any mode of transportation provided for members of the public. Each zoo or wild animal park that does not permit service dogs to accompany individuals with a disability shall provide free transportation to individuals with a disability on any mode of transportation provided for a member of the public in cases where the person uses a wheelchair and it is readily apparent that the person is unable to maintain complete or independent mobility without the aid of the service dog. (d) Any zoo or wild animal park that does not permit guide dogs to accompany blind or otherwise visually impaired persons therein shall provide sighted escorts for blind or otherwise visually impaired persons if they are unaccompanied by a sighted person. (e) As used in this section, "wild animal park" means any entity open to the public on a regular basis, licensed by the United States Department of Agriculture under the Animal Welfare Act as an exhibit, and operating for the primary purposes of conserving, propagating, and exhibiting wild and exotic animals, and any marine, mammal, or aquatic park open to the general public.
This zoo wasn't an open area zoo. Meaning there were physical barriers that separated the zoo animals from the public. Meaning by law the zoo can not deny the service dog entry. They also can not ask for special paperwork either. They can only ask two questions. 1. Is it a service dog. 2. What tasks is it trained to perform.
@@carriehollyland3596 Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public? A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo. THEY WERE WITHIN THEIR RIGHTS ACCORDING TO THE ADA LAWS
@@DedraAmbroseandSnow u have yet to provide the link from the Ada website that proves ur reply is correct, when I asked for it on ur other comment/reply.
@@DedraAmbroseandSnow also a dog can technically be a prey of a tiger. But if there is a physical barrier between the tiger and the public, then the service dog is allowed to be in that section of the zoo.
@E Boston unlike u I have read the Ada laws. Also yes, signal service dogs r a real thing. They r a type of service dogs trained for handlers who have a hearing impairment disability.
Hypothetical question. IF a service Dog has not been vaccinated for Rabies, in clear violation of the law meant to protect humans and other animals, would the zoo be correct by denying entrance? (I get that they likely would never know.) How about other diseases that are zoonotic or could be transmitted to bovine critters, for example. (Leptospyrosis?)
Most of these service animal denials is because of those passing off their pets as a service animal. I can understand the zoo reasoning too. They don't want your animal and theirs to pass off a disease to either party.
No a business denying a service dog is because they chose to break the law. It's doesn't matter if someone else broke the rules/law. That has nothing to do with the business being the one to break the law. There r many businesses that break the laws purely because they don't care about the laws. And the zoo has zero legal rights to break the federal laws.
If it's not an open zoo (where you can pet animals or feed them) but with fences, usually even pet dogs are allowed. We even have a dog training day in the local zoo, so dog owners can train their pet dogs to ignore interesting smells and animals.
Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public? A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo. Wrong they can restrict a service dog from going into areas of the zoo legally
Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public? A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo.
@@DedraAmbroseandSnow That's not the point. I'm saying that many zoos allow even pets, so this zoo's arguments are bad, regardless of the relation to service dogs.
A zoo has every right to ask for shot records. If you don't have them then they can ask you to leave. They can also limit where you go. The animals there can transmit illnesses to your dog and your dog to them as well. It is a safty issue for all the animals. This zoo was not in the wrong at all. I have a service dog myself. I give a copy of her shot records if needed to places who need it. An example of this would be to doctors offices.
@@carriehollyland3596 Actually they can legally ask for shot records. Because if diseases either their animals might have or your dog might have. That are transmitted to other animals. I've talked to the department of Justice about this. They can't ask for registration, certification, or doctors letters Stating you need your dog for whatever reason.
@@carriehollyland3596 Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public? A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo. This is proof
in australia no outside animals are allowed in zoos period. it's a quarantine measure. no service animals at all. i'm surprised american zoos don't have that same policy.
Stephenie Bowen zoos aren't just for entertainment. they are vital for conservation. the animals well-being should come before humans inconvenience. i agree that service animals should be allowed almost everywhere but there have to be exceptions where it's just not practical.
natthevamp1 Yeah I know that but I was answering the other persons question with an answer that is exact to the question, them being vital has nothing to do with the question so why bother to bring it up to the person if it has nothing to do with the question?
Stephenie Bowen you last comment doesn't make a lot of sense. i think you mean you were answering someone else but replying to me by mistake. to answer your question i was responding to a comment that was apparently made to my previous post.
The zoo can deny access to certain areas if it may cause a problem for the animals there leading to unsafe conditions but that's it. Otherwise it must be allowed
1:00 OK. Here is another case of common sense not being adhered to. A zoo has the right to ask for the dogs medical records for the safety of BOTH the service dog AND the zoo's inhabitant animals. Illness and perisites can cross contaminate both dog and animals at the zoo. Illnesses and perisites can harm both side fatally if not caught. There is no way I would let my guide dog into a zoo. We are taught at the school where my dogs have been trained at that allowing our partners into the zoo is risky to both sides. The Zoo is not trying to be difficult. They are trying to keep their resident animals safe AND your service dog. In this case, safety trumps wants and laws.
They already don't have to allow them where they would be a danger. They just have to provide alternative accommodations. Plus, people carry just as many diseases, even from pets at home. So your argument is specious and unnecessary. This zoo did not limit access to certain areas, but the ENTIRE ZOO. That is why they were wrong.
U r allowed under the ADA to take it but ck the laws in your area regarding zoos as they have exceptions to where u will be able to take the dog since it could cause unsafe conditions for everyone there
A huge problem is that the ADA protects the disabled from intrusive questions. Limited to asking what the dog is good to do. This is good, disabled people deserve protection. HOWEVER THERE ARE NO FEDERAL OR STATE REGULATIONS FOR WHAT IS A SERVICE DOG. This case seems for real, but there is an absurd proliferation of liars who put service dog vests on yapping, growling, clearly untrained dogs. WE NEED TRUE CERTIFICATION FOR SERVICE DOGS. I love my therapy certified dog (certified to make hospital, nursing home, school visits) but I would never try to pass her off as a service dog in order to enter places she would otherwise be not involved.
Of COURSE there are regulations. Are you serious? What you are saying is like saying that because people shoplift, there are no laws against shoplifting. Stop it.
Certifications r not legally recognized by federal and state law for many many reasons. U not being educated on why is not a valid reason to demand that they be needed. U also seem to not understand that Ada laws at all, and what makes a service dog, and what is and is not allowed for service dogs and businesses.
@@littlebitofhope1489 a fake certificate is not legally recognized by the federal law, per the Ada federal law. Per Ada federal law, a service dog does not need a certificate, and no business is allowed to ask for a certificate. There is no federal certification. They do not exist. The federal law can not recognize something that does not actually exist. Service dogs r not all trained in the same manner. There r three different ways to go about training. Program trained, private trained, or owner trained. Service dogs do not have to be program trained. Program trained dogs can cost around $15,000-$50,000, and there r often long waiting lists for those dogs. As well as programs do not exist in every town. Meaning handlers may not live close enough to a program, let alone may not be able to afford the cost of a program trained dog, and may not be able to be stuck on waiting lists that could last years. Private training can also cost a few thousand dollars to complete, and again may not exist in all towns. Owner training can be a cheaper and easier option. And there is no federal set certification process that service dogs must go legally through. Not all disabilities r the same, meaning not all the training they go through is going to be the same. As well as not all dogs r physically the same. Again, meaning the way they r trained is also all going to be different. Meaning there is no one size fits all training. Also a handlers and dogs private information is no one else's business. U don't need to know the dog's name, u don't need to know the handler's name, u don't need to know the handler's disability, etc... Also having to stop everywhere every time to show every person paperwork with info that they don't have any business of even knowing, would take time out of handlers days, and is not fair or right to have to treat them like that. This isn't Nazi Germany. Plus papers can be faked. Heck fake papers already do exist. So a certificate is completely useless to random Karens out in public. U will have no way of proving the certificate is even real.
Zoos are able to deny service dogs especially if they feel it may cause danger to their customers and/or animals. Where a service dog is trained, a lion, tiger, or great ape are not. It could endanger ppl and that's why they can lawfully refuse.
False. Only certain areas of a zoo where there is no barrier between the zoo animals and the public, can a service dogs access be limited. But the zoo in those areas must provide certain accomodations for both the handler and the service dog. But outside of that, a zoo can not deny a service dog entry.
Zoos are different with their SD policy. While some welcome SD, others are a bit more strict as it can be dangerous for the animals in the zoo to have a dog there. Smartest thing a SD handler can do is call ahead so as to comply with zoo rules and ADA policy. Certain areas of a zoo will be off limits to a SD because of the safetly of the animals and the humans. As a SD handler, sometimes it's just easier to call ahead so as to know that the employees are not going to cause you grief in certain places.
There are some places that do not have to allow SDs. So no, not all places have to permit a SD. But as I stated, with some places it is easier to just call ahead to make sure all accomodations are handled easily and safely for all parties involved.
Elizabeth Knight Privately owned places of public accommodation have to be ADA compliant. I suggest ADA.gov and read up on the Americans With Disabilities Act. Places of Public Accommodation are Hotels, Restaurants, Movie Theaters, and Zoos.
Zoos do not have to allow SD in all areas of the zoo if it is an open exhibit or where they feel there could be undue risk. And there are other places that do not allow SD for certain reasons. Therefore, as I have stated it is easier to call ahead and explain you are bringing a SD. 99% of what I have been stating is that is some places it is easier to call ahead to make sure the place, especially a place like a zoo is aware. No you don't have to and I don't condone what happend, but a little common curtesy from us SD handlers goes a long way to making our lives a bit easier too. I mean a 5 min phone call saying hey my family is coming on X day and we have a SD. Hope your staff understands and will accomodate. That can make life easier. You don't have to be a right fighter all the time and get all butt hurt when some random person doesn't know the law. It happens a lot, roll with it. That is why I say it is easier to call ahead for some places, so your trip runs as smooth as possible.
Elizabeth Knight You are Correct. Zoo's are not required to allow service dogs into open air exhibits. Here are places you can't take them without prior permission. -Sterile rooms, such as operating rooms, some areas of emergency rooms/departments, some ICU rooms, some ambulances, some delivery rooms (on a case-by-case basis based on actual risk assessment) -Clean rooms where microchips are manufactured -Places where food is prepared (though they cannot generally be excluded from dining areas where food is present) (by order of most health departments) -Open air zoological exhibits, such as open air aviaries or butterfly gardens (at the zoo's discretion but based on actual risk assessment) -Churches (at the church's discretion) -Native American Tribal Council Chambers (at the council's discretion) -Federal Courts (at the judge's discretion) -Jail or prison cells (at the discretion of the facility director) -Private clubs (at the club's discretion) -Private homes (at the home owner's discretion) -Some amusement park rides (at the park management's discretion but based on actual risk assessment)
Kids don't care, I have a summer birthday and didn't even know what day it was until I was around 10 or so and my mom asked me what kind of cake I wanted. Plus with the new super rabies virus, which all mammals can get, the zoo should be able to protect their very expensive animals. Everyone thinks they're entitled now, me, me, me! A lot of "service" dogs or animals are actually comfort dogs. Why can't the parents just watch their kids! Or hang onto the leash themselves, too simple! Have to throw a fit, childish! OK, I'm done ranting! Just sick of whiners!
1. Pets and SAs are required by law to be up to date on their vaccines. 2. Not all mammals can get rabies. Only placental mammals and the rare feverish marsupial can. 3. It is NOT your place to judge whether or not someone requires a service animal. If you're too lazy to educate yourself on the difference between service animals and ESAs, or to learn how to spot fakes, that's no one's problem but yours. Next you'll be trying to claim that we should take away all the wheelchairs just because some able-bodied teenagers like to ride around in them.
Also zoos r not allowed to break federal law and ask for documentation, per federal and state laws. Also just because u don't know all the disabilities, doesn't mean a service dog is just a comfort animal. Why can't I just grow a brain? Ur the only one acting childish here.
As far as i was aware, service animals were not allowed in zoos and nature reserve for health and cautionary reason toward the animals. If something were to happen to either the service animal or zoo animal either party can be at risk for a law suit. I was told that zoos can be like airports in some instances when not allowing service animals on the premises or on-board is permitted under law.
False. They can only limit in certain areas with out physical barriers between the zoo animals and the public. And in those areas the zoo must provide accommodations for both the service dog and the handler. Beyond that, no a zoo can not discriminate against service dogs by denying them entry to the zoo itself.
I'm a cervice dog handler so I know how important these dogs are but I also don't think the zoo should put their animals at risk! I believe an up to date health record isn't asking to much considering the zoo has animals that cost way more than your service dog and in some cases are the last of their species
If they is a physical barrier between the zoo animals and the public, the zoo can not deny entry. Also many times, the zoo animals r actually curious about the service dogs. I was just recently at one, and the zoo animals there absolutely loved seeing my service dog, and would come down to the fence/glass to get a closer look. And I have seen that many other times with other people's service dogs.
Many states have laws specifically regarding zoos and wild animal parks so you'd need to look up this specific state to see what their laws are regarding zoos. The zoo was in the wrong though for asking for paperwork. That's not legally permitted. But going to social media to start a war? C'mon. Stop acting a fool. Educate don't bully.
When a service dog is trained for a child or someone who would have trouble giving the dog proper commands, it's common to have a second person to give the dog direction. Consider a 5 year old who needs a service dog. They can't handle the dog on their own so a parent is taught the dog's commands and the dog is taught how to be part of a three member team.
John Dunaway how so? The dog is literally trained to ONLY focus on the owner. Everything else is not important to the dog. The dog is also vaccinated and other things. Don't know how bringing a SERVICE DOG is a problem.
Dunaway is absolutely right. It makes some of the zoo animals extremely anxious. Only certain parts of the zoo are for people with service dogs. But all these self-entitled jerks then get onto social media and start an emotional war which businesses always lose.
A zoo has a legal right to deny a service animal completely or restrict it from certain areas, if the dogs presence might cause a disturbance. I have been to many zoos with my service dog however none have restricted access. Instead, if I notice an animal becoming too interested or stressed out upon seeing it, I move on. Obviously a petting zoo is a no go, or a personal encounter is also off limits. A rabies/vaccine record is totally legal in this situation. For a trip to target or the grocery store, no its not needed. But for an animal, being in range of other animals, a sneeze from the dog could kill an entire herd/pack of animals at the zoo. The zoo animals are the service provided and the dog endangers or interupts that service so the ADA makes an exception here when it comes to paperwork and restrictions. Your right to bring a service animal does not trump the zoos responsibility of keeping their animals healthy and alive. Also, tethering is deplorable. If your son is wandering off, WATCH HIM. If you cant, tether him to you. You are already holding the dog leash, why not hold your son directly? Does it hurt when your son tries to wander off? HOW DO YOU THINK THE DOG FEELS???! Dogs are not baby sitters or replacement parents, they are not lassie, be a parent and actually watch and care for your son, dont get a dog to watch him for you or cater to temper tantrums and meltdowns and be a punching bag instead of you.
@@vincearmstrong5654 Yes they do. Zoos are mentioned in the ADA as having exemptions. Along with Churches, private events at a rental facility and country clubs. Zoos can completely deny or restrict service dogs if the dogs presence will cause stress or otherwise endanger the animals. "At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated.
@@aprilsitaly , from the ADA website. zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo.
@@vincearmstrong5654 Some zoos only have animals that are natural prey animals or that would react negatively or stressed. Some zoos are more open air and up close and personal like a petting zoo or education center. A service dog can and has legally been denied to those types of zoos because it literally cannot be accommodated. Part of being a responsible service dog owner is knowing the different between legal and ethical. People should not have service dogs unless they have other ways to support themselves. Even guide dogs are not placed with blind people unless they can show they have the ability to navigate with a cane. I've been to many zoos, none have had areas in which I was excluded but that doesnt mean I should walk right in with the alpacas, sheep and birds and expect everything to go ok. Likewise, I'm not bringing my service dog to the wolf show for obvious reasons. A zoo has a right to deny, if they cannot accommodate it, end of story.
julie everett It’s a way of keeping the dog from being distracted and can also make it easier for the owner to feel the pull from the dog’s head, since this kid is autistic, this would be how the dog would pull the kid back and get his attention. The thing on the dogs snout has many purposes depending on it’s job, but it’s has no function as a muzzle.
I mean technically a zoo is one of the few places that can deny a Service Dog for a very realistic reason. I think the only other place that can deny are churches or temples.
I don’t think people understand that a service dog is classified as medical equipment under the ADA. Banning a service dog is like taking away someone’s wheelchair or oxygen machine. If a service dog is unable to guide a person, warn them on their blood sugar levels or a seizure approaching, their life is literally in danger. This is not an exaggeration. Some people can die if their service dog is not there for them in a medical emergency. So if you were to ban medical equipment for a disabled person, you would need to flat out discriminate against them and deny them service and entry in an establishment. Either that or (as recommended by law) if you deny the dog entry, you MUST provide a building to take care of the dog and allow the disabled person a human guide to protect them.
@@stxrryd Believe me I get it, I'm a Service Dog trainer and handler. But I remember reading one of the few exceptions (sometimes) is a zoo, or a church or temple.
@@silvershade2723 The Zoo cannot deny access. They can deny access to certain areas of the zoo if they can prove it would be dangerous or too disruptive.
A zoo can not break federal laws. Some laws may be slightly different for certain areas of the zoo where zoo animals r not separated from the public. But those areas of the zoo them has to provide certain accomodations for both the handler and the service dog then. But outside of that, no the zoo can not deny entry to the service dog via service dog discrimination. Nor can they ask for documentation either.
False. The Ada can only limit it to certain areas of the zoo where there is no physical barrier between the zoo animals and the public. And in those areas the zoo must provide certain accomodations for both the service dog and the handler. But outside of that, they can not deny entry to the zoo itself.
This family was wrong! In ADA law they say that the Service Animal can be stopped of it interferes with the business. They asked for health records on the dog because 1) it could have a disease that can be given to the other animasls.2) can cause great fear in some of those animals.( mostly goofed animals). So I can see where they were coming from. I just don't see why they couldn't hust show their dog was up to date on It's vaccines. You can't take them to other countries without them. And most of these animals are from other places. 3) It is also to protect their dog from catching something from the zoo as well.
Yeah the zoo is saying they can come back with the dog but that was a special day. It was his birthday and you cannot get that day back.
+RetroGuy76 You don't care that it was his birthday. How heartless.
Saturnus SuperThunderBolt2 a birthday is just a day lol
@@alpha-qh1if not for a child. Perhaps for a crusty adult...
A birthday is a special day for anyone not just a child.. I have an autism service dog as well and this is completely unacceptable for them to do this and it’s illegal as well
I can understand a zoo's concern over outside canine diseases coming into the zoo and effecting the rare species inside the zoo. But you also have to follow fed laws.
@brick they have to be allowed where the public goes.
@brick that violates federal law
Agreed, it is against the law.
Can I just point out...we all know that camera man was zooming in on the Rhino haha
Damage is dome already!! The fear to know you will be scrutinized is agonizing!
About time they admit their mistakes! They should've been sued!
So not only did they deny a service dog, a ZOO wanted the family to leave their dog in the car!?! See this was 10 years ago and yet businesses, landlords, employees still get this so very wrong. SMH
This is 2020. There is NO REASON to not know the ADA laws regarding service animals!
And this video is from 2013.
U obviously don't know the law and as someone who works with the disabled and have a disability myself yes they can. Zoos have exemptions
@@chanabayla1823 this zoo did not fall under those exceptions.
The exemption is only for an open area zoo where the zoo animals r not separated from the public.
This zoo had enclosures with barriers that separated the zoo animals from the public.
Meaning they can not deny the service dog entry then.
@@lov3670 the laws had already existed for many many years prior to even then.
Meaning there was still no excuse even in 2013 to not know the Ada laws.
It's the business owner's responsibility to know the laws, and to train their employees. Get your act together!
All of these businesses need to know the law for service dogs.
You can not judge the person because of his or her difficulties
They broke Federal and State law, why was there no repercussion? No one lese can get away with apologizing for violating the law.
A few arrests and fines would really get unknowledgeable people to learn. Ignorance of the law is no excuse, kid can't get is special day back either.
Btw, news crews, there's a specific term for the "wandering". It's called "elopement".
A term 99% of the population isn't aware of.js
Elopement is a medical term. For the rest of the population is called wandering off. Stop trying to be one of those people.
They can only ask you two things. 1) If your dog is a service dog and 2) what service they provide. Service animals can go anywhere the public can go. You don't need to show any certification or documentation and you don't need to disclose your disability.
Sarah Isabel sorry. The ada cant put a hold a the right called freedom of speech
Mike will they are not allowed to ask for any proof. You need to look into ada laws
That's too bad. People wll and do lie about their pet being a service dog - even buy jackets that say service dog. Bt it still is not a service dog... it is just a pet.
@@TM-ry6hc Wring! You need to go read the law.
Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public?
A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo.
They can deny access to parts of the zoo according to the ADA laws
Do the same people comment on all the videos regarding service animals?
some of us do, some of us not really...sevice dog community is tight nitch and small..we communicate a lot thru the various social media platforms...
I tend to comment on a few service dog videos because in my line of work I have had guests with actual legit service dogs and and people with fake ones. So I just tend to spread my experiences with these people and their service animals.
As a disabled service dog handler I’m sick of hearing businesses say they’re going to do more training after they’ve been exposed for breaking the law. I’m sick of having to “educate” businesses about where my service dog is allowed to go. Here’s a handy little tip for any and all establishments that serve the public: just think of the dog as a wheelchair. It’s a medical necessity for a disabled person to participate in society. If they wouldn’t question the person’s right to use the wheelchair then don’t question their right to use a service dog. Period.
Never gonna happen.
You would think business owners would know a lot better than this
Discrimination!
I’d never go there!
I’m about to have our bulldog trained for my autistic son. I hope I never experience this
please ethically, brachy dogs (also known as smooshed faced dogs) shouldn't be used...they can't breath and the stress put on them to just walk everywhere the handler goes is not fair to them... also do not use them for tethering purposes, you will damage the dog doing that...it isn't good for them..
Certain areas of the zoo will deny u access and they can. In general u shouldn't have a problem
Having knowledge from the inside... Potter's Park is a dump.
LITTLE PREASURE AN THEIR ATTITUDES CHANGE WOW
The kid has enough to deal with. And he's adorable. This should not be an issue.
Nothing about service dog policy on the web site. have they learned? Who knows until you get there.
So did they change the policy?
Katelyn Pendergraff except in zoos
@@marionardailloux6553 no, all public places.
§ 54.7. Zoos or wild animal parks; facilities for guide, service or signal dogs accompanying individuals with a disability
(a) Notwithstanding any other provision of law, the provisions of this part shall not be construed to require zoos or wild animal parks to allow guide dogs, signal dogs, or service dogs to accompany individuals with a disability in areas of the zoo or park where zoo or park animals are not separated from members of the public by a physical barrier. As used in this section, "physical barrier" does not include an automobile or other conveyance.
(b) Any zoo or wild animal park that does not permit guide dogs, signal dogs, or service dogs to accompany individuals with a disability therein shall maintain, free of charge, adequate kennel facilities for the use of guide dogs, signal dogs, or service dogs belonging to these persons. These facilities shall be of a character commensurate with the anticipated daily attendance of individuals with a disability. The facilities shall be in an area not accessible to the general public, shall be equipped with water and utensils for the consumption thereof, and shall otherwise be safe, clean, and comfortable.
(c) Any zoo or wild animal park that does not permit guide dogs to accompany blind or visually impaired persons therein shall provide free transportation to blind or visually impaired persons on any mode of transportation provided for members of the public.
Each zoo or wild animal park that does not permit service dogs to accompany individuals with a disability shall provide free transportation to individuals with a disability on any mode of transportation provided for a member of the public in cases where the person uses a wheelchair and it is readily apparent that the person is unable to maintain complete or independent mobility without the aid of the service dog.
(d) Any zoo or wild animal park that does not permit guide dogs to accompany blind or otherwise visually impaired persons therein shall provide sighted escorts for blind or otherwise visually impaired persons if they are unaccompanied by a sighted person.
(e) As used in this section, "wild animal park" means any entity open to the public on a regular basis, licensed by the United States Department of Agriculture under the Animal Welfare Act as an exhibit, and operating for the primary purposes of conserving, propagating, and exhibiting wild and exotic animals, and any marine, mammal, or aquatic park open to the general public.
This zoo wasn't an open area zoo.
Meaning there were physical barriers that separated the zoo animals from the public.
Meaning by law the zoo can not deny the service dog entry.
They also can not ask for special paperwork either.
They can only ask two questions.
1. Is it a service dog.
2. What tasks is it trained to perform.
@@carriehollyland3596 Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public?
A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo.
THEY WERE WITHIN THEIR RIGHTS ACCORDING TO THE ADA LAWS
@@DedraAmbroseandSnow u have yet to provide the link from the Ada website that proves ur reply is correct, when I asked for it on ur other comment/reply.
@@DedraAmbroseandSnow also a dog can technically be a prey of a tiger.
But if there is a physical barrier between the tiger and the public, then the service dog is allowed to be in that section of the zoo.
@E Boston unlike u I have read the Ada laws.
Also yes, signal service dogs r a real thing.
They r a type of service dogs trained for handlers who have a hearing impairment disability.
Hypothetical question. IF a
service Dog has not been vaccinated for Rabies, in clear violation of the law meant to protect humans and other animals, would the zoo be correct by denying entrance? (I get that they likely would never know.) How about other diseases that are zoonotic or could be transmitted to bovine critters, for example. (Leptospyrosis?)
The zoo is not allowed to ask for that paperwork.
Meaning no, they can not deny entry then.
Who Carrie's all that stuff. Ask for that stuff from parents of children. I wouldn't go back
Most of these service animal denials is because of those passing off their pets as a service animal.
I can understand the zoo reasoning too. They don't want your animal and theirs to pass off a disease to either party.
No a business denying a service dog is because they chose to break the law.
It's doesn't matter if someone else broke the rules/law.
That has nothing to do with the business being the one to break the law.
There r many businesses that break the laws purely because they don't care about the laws.
And the zoo has zero legal rights to break the federal laws.
The zoo is in the wrong.
Wtf is wrong in Michigan??? No one from the PD or Mayors office could clear this up quickly????? 🤨
What an awesome 🐕
Love how they always try to backpedal when they are exposed on 10:00 news lol
If it's not an open zoo (where you can pet animals or feed them) but with fences, usually even pet dogs are allowed. We even have a dog training day in the local zoo, so dog owners can train their pet dogs to ignore interesting smells and animals.
Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public?
A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo.
Wrong they can restrict a service dog from going into areas of the zoo legally
Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public?
A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo.
@@DedraAmbroseandSnow Wrong, that's not the subject, I'm talking about pets.
@@tarananajaika They can deny entry for pets
@@DedraAmbroseandSnow That's not the point. I'm saying that many zoos allow even pets, so this zoo's arguments are bad, regardless of the relation to service dogs.
I live right next to the zoo, in 2016 service dogs are welcome and that rhino they showed is dead 😢
t raven Also a resident and so sad to lose said rhino. 😔
Poor Rhino
A zoo has every right to ask for shot records. If you don't have them then they can ask you to leave. They can also limit where you go. The animals there can transmit illnesses to your dog and your dog to them as well. It is a safty issue for all the animals. This zoo was not in the wrong at all. I have a service dog myself. I give a copy of her shot records if needed to places who need it. An example of this would be to doctors offices.
The zoo and doctor office does not have legal rights to ask for any kind of documentation.
That includes private vaccination paperwork.
@@carriehollyland3596 Actually they can legally ask for shot records. Because if diseases either their animals might have or your dog might have. That are transmitted to other animals. I've talked to the department of Justice about this. They can't ask for registration, certification, or doctors letters Stating you need your dog for whatever reason.
@@carriehollyland3596 Q26. When might a service dog's presence fundamentally alter the nature of a service or program provided to the public?
A. In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a boarding school, service animals could be restricted from a specific area of a dormitory reserved specifically for students with allergies to dog dander. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo.
This is proof
@@DedraAmbroseandSnow no, they can not legally ask for any documentation.
@@DedraAmbroseandSnow provide a link to where u found that on the Ada website.
You want to follow the law??? Then why do you put assholes at the entrance?
Leave him out in the vehicle??? Wtf
in australia no outside animals are allowed in zoos period. it's a quarantine measure. no service animals at all. i'm surprised american zoos don't have that same policy.
natthevamp1 Because America wants to make sure anyone that needs a service dog can still be able to go out and have a life.
Stephenie Bowen zoos aren't just for entertainment. they are vital for conservation. the animals well-being should come before humans inconvenience. i agree that service animals should be allowed almost everywhere but there have to be exceptions where it's just not practical.
natthevamp1 Yeah I know that but I was answering the other persons question with an answer that is exact to the question, them being vital has nothing to do with the question so why bother to bring it up to the person if it has nothing to do with the question?
Stephenie Bowen you last comment doesn't make a lot of sense. i think you mean you were answering someone else but replying to me by mistake. to answer your question i was responding to a comment that was apparently made to my previous post.
Because some can't go without their service animals, being without them could quite possibly kill them.
They are just mad they got caught.
The zoo can deny access to certain areas if it may cause a problem for the animals there leading to unsafe conditions but that's it. Otherwise it must be allowed
1:00 OK. Here is another case of common sense not being adhered to. A zoo has the right to ask for the dogs medical records for the safety of BOTH the service dog AND the zoo's inhabitant animals. Illness and perisites can cross contaminate both dog and animals at the zoo. Illnesses and perisites can harm both side fatally if not caught. There is no way I would let my guide dog into a zoo. We are taught at the school where my dogs have been trained at that allowing our partners into the zoo is risky to both sides. The Zoo is not trying to be difficult. They are trying to keep their resident animals safe AND your service dog. In this case, safety trumps wants and laws.
They already don't have to allow them where they would be a danger. They just have to provide alternative accommodations. Plus, people carry just as many diseases, even from pets at home. So your argument is specious and unnecessary. This zoo did not limit access to certain areas, but the ENTIRE ZOO. That is why they were wrong.
I have a service dog and I would not take her to the zoo.
Because you have common sense. Many people don't.
Roy Smothers triggerd over the truth much
and?
U r allowed under the ADA to take it but ck the laws in your area regarding zoos as they have exceptions to where u will be able to take the dog since it could cause unsafe conditions for everyone there
A huge problem is that the ADA protects the disabled from intrusive questions. Limited to asking what the dog is good to do. This is good, disabled people deserve protection. HOWEVER THERE ARE NO FEDERAL OR STATE REGULATIONS FOR WHAT IS A SERVICE DOG. This case seems for real, but there is an absurd proliferation of liars who put service dog vests on yapping, growling, clearly untrained dogs. WE NEED TRUE CERTIFICATION FOR SERVICE DOGS.
I love my therapy certified dog (certified to make hospital, nursing home, school visits) but I would never try to pass her off as a service dog in order to enter places she would otherwise be not involved.
You are wrong.
Of COURSE there are regulations. Are you serious? What you are saying is like saying that because people shoplift, there are no laws against shoplifting. Stop it.
Certifications r not legally recognized by federal and state law for many many reasons.
U not being educated on why is not a valid reason to demand that they be needed.
U also seem to not understand that Ada laws at all, and what makes a service dog, and what is and is not allowed for service dogs and businesses.
@@carriehollyland3596 Why are they not recognized?
@@littlebitofhope1489 a fake certificate is not legally recognized by the federal law, per the Ada federal law.
Per Ada federal law, a service dog does not need a certificate, and no business is allowed to ask for a certificate.
There is no federal certification.
They do not exist.
The federal law can not recognize something that does not actually exist.
Service dogs r not all trained in the same manner.
There r three different ways to go about training.
Program trained, private trained, or owner trained.
Service dogs do not have to be program trained.
Program trained dogs can cost around $15,000-$50,000, and there r often long waiting lists for those dogs.
As well as programs do not exist in every town.
Meaning handlers may not live close enough to a program, let alone may not be able to afford the cost of a program trained dog, and may not be able to be stuck on waiting lists that could last years.
Private training can also cost a few thousand dollars to complete, and again may not exist in all towns.
Owner training can be a cheaper and easier option.
And there is no federal set certification process that service dogs must go legally through.
Not all disabilities r the same, meaning not all the training they go through is going to be the same.
As well as not all dogs r physically the same.
Again, meaning the way they r trained is also all going to be different.
Meaning there is no one size fits all training.
Also a handlers and dogs private information is no one else's business.
U don't need to know the dog's name, u don't need to know the handler's name, u don't need to know the handler's disability, etc...
Also having to stop everywhere every time to show every person paperwork with info that they don't have any business of even knowing, would take time out of handlers days, and is not fair or right to have to treat them like that.
This isn't Nazi Germany.
Plus papers can be faked.
Heck fake papers already do exist.
So a certificate is completely useless to random Karens out in public.
U will have no way of proving the certificate is even real.
Oops just noticed how old this is, my bad. Sorry.
Zoos are able to deny service dogs especially if they feel it may cause danger to their customers and/or animals. Where a service dog is trained, a lion, tiger, or great ape are not. It could endanger ppl and that's why they can lawfully refuse.
@Katelyn Pendergraff, You're wrong...
False.
Only certain areas of a zoo where there is no barrier between the zoo animals and the public, can a service dogs access be limited.
But the zoo in those areas must provide certain accomodations for both the handler and the service dog.
But outside of that, a zoo can not deny a service dog entry.
Zoos are different with their SD policy. While some welcome SD, others are a bit more strict as it can be dangerous for the animals in the zoo to have a dog there. Smartest thing a SD handler can do is call ahead so as to comply with zoo rules and ADA policy. Certain areas of a zoo will be off limits to a SD because of the safetly of the animals and the humans. As a SD handler, sometimes it's just easier to call ahead so as to know that the employees are not going to cause you grief in certain places.
There are some places that do not have to allow SDs. So no, not all places have to permit a SD. But as I stated, with some places it is easier to just call ahead to make sure all accomodations are handled easily and safely for all parties involved.
Elizabeth Knight Privately owned places of public accommodation have to be ADA compliant. I suggest ADA.gov and read up on the Americans With Disabilities Act. Places of Public Accommodation are Hotels, Restaurants, Movie Theaters, and Zoos.
Zoos do not have to allow SD in all areas of the zoo if it is an open exhibit or where they feel there could be undue risk. And there are other places that do not allow SD for certain reasons. Therefore, as I have stated it is easier to call ahead and explain you are bringing a SD. 99% of what I have been stating is that is some places it is easier to call ahead to make sure the place, especially a place like a zoo is aware. No you don't have to and I don't condone what happend, but a little common curtesy from us SD handlers goes a long way to making our lives a bit easier too. I mean a 5 min phone call saying hey my family is coming on X day and we have a SD. Hope your staff understands and will accomodate. That can make life easier. You don't have to be a right fighter all the time and get all butt hurt when some random person doesn't know the law. It happens a lot, roll with it. That is why I say it is easier to call ahead for some places, so your trip runs as smooth as possible.
Elizabeth Knight You are Correct. Zoo's are not required to allow service dogs into open air exhibits. Here are places you can't take them without prior permission.
-Sterile rooms, such as operating rooms, some areas of emergency rooms/departments, some ICU rooms, some ambulances, some delivery rooms (on a case-by-case basis based on actual risk assessment)
-Clean rooms where microchips are manufactured
-Places where food is prepared (though they cannot generally be excluded from dining areas where food is present) (by order of most health departments)
-Open air zoological exhibits, such as open air aviaries or butterfly gardens (at the zoo's discretion but based on actual risk assessment)
-Churches (at the church's discretion)
-Native American Tribal Council Chambers (at the council's discretion)
-Federal Courts (at the judge's discretion)
-Jail or prison cells (at the discretion of the facility director)
-Private clubs (at the club's discretion)
-Private homes (at the home owner's discretion)
-Some amusement park rides (at the park management's discretion but based on actual risk assessment)
Elizabeth Knight wrong the smartest thing a zoo can do is comply with federal law full stop
Kids don't care, I have a summer birthday and didn't even know what day it was until I was around 10 or so and my mom asked me what kind of cake I wanted. Plus with the new super rabies virus, which all mammals can get, the zoo should be able to protect their very expensive animals. Everyone thinks they're entitled now, me, me, me! A lot of "service" dogs or animals are actually comfort dogs. Why can't the parents just watch their kids! Or hang onto the leash themselves, too simple! Have to throw a fit, childish! OK, I'm done ranting! Just sick of whiners!
1. Pets and SAs are required by law to be up to date on their vaccines.
2. Not all mammals can get rabies. Only placental mammals and the rare feverish marsupial can.
3. It is NOT your place to judge whether or not someone requires a service animal. If you're too lazy to educate yourself on the difference between service animals and ESAs, or to learn how to spot fakes, that's no one's problem but yours. Next you'll be trying to claim that we should take away all the wheelchairs just because some able-bodied teenagers like to ride around in them.
U not knowing when ur birthday is, doesn't mean other kids don't, nor does it mean that the kids don't care.
Also zoos r not allowed to break federal law and ask for documentation, per federal and state laws.
Also just because u don't know all the disabilities, doesn't mean a service dog is just a comfort animal.
Why can't I just grow a brain?
Ur the only one acting childish here.
As far as i was aware, service animals were not allowed in zoos and nature reserve for health and cautionary reason toward the animals. If something were to happen to either the service animal or zoo animal either party can be at risk for a law suit.
I was told that zoos can be like airports in some instances when not allowing service animals on the premises or on-board is permitted under law.
that's a violation of federal law
False.
They can only limit in certain areas with out physical barriers between the zoo animals and the public.
And in those areas the zoo must provide accommodations for both the service dog and the handler.
Beyond that, no a zoo can not discriminate against service dogs by denying them entry to the zoo itself.
I'm a cervice dog handler so I know how important these dogs are but I also don't think the zoo should put their animals at risk! I believe an up to date health record isn't asking to much considering the zoo has animals that cost way more than your service dog and in some cases are the last of their species
They don't have to allow them in areas where it is dangerous already. Plus, people carry diseases too, and would be just as likely to spread them.
Only thing I would worry about with bringing a service animal is that it may agitate the zoo animals.
If they is a physical barrier between the zoo animals and the public, the zoo can not deny entry.
Also many times, the zoo animals r actually curious about the service dogs.
I was just recently at one, and the zoo animals there absolutely loved seeing my service dog, and would come down to the fence/glass to get a closer look.
And I have seen that many other times with other people's service dogs.
Why not just open it up to all pets entering a zoo anywhere they want to go.
Many states have laws specifically regarding zoos and wild animal parks so you'd need to look up this specific state to see what their laws are regarding zoos. The zoo was in the wrong though for asking for paperwork. That's not legally permitted. But going to social media to start a war? C'mon. Stop acting a fool. Educate don't bully.
TheRavenAZ .. No State law can supersede a federal law.
Actually, it's the other way around. Federal law supersedes state law.
they're violating federal law
service don can only be handle by the handler not dad
sorry you are wrong.
i dont make the rule. k9 is only handled by one officer same as sd
fredy burgos .. By what logic do you get this from?
fredy burgos .. That's because K9 is not a SERVICE DOG. Moron.
When a service dog is trained for a child or someone who would have trouble giving the dog proper commands, it's common to have a second person to give the dog direction. Consider a 5 year old who needs a service dog. They can't handle the dog on their own so a parent is taught the dog's commands and the dog is taught how to be part of a three member team.
you should not take a dog to the zoo can be very dangerous for the animals
John Dunaway ,.. Rubbish.
I agree.
John Dunaway how so? The dog is literally trained to ONLY focus on the owner. Everything else is not important to the dog. The dog is also vaccinated and other things. Don't know how bringing a SERVICE DOG is a problem.
John Dunaway Oh Please.
Dunaway is absolutely right. It makes some of the zoo animals extremely anxious. Only certain parts of the zoo are for people with service dogs. But all these self-entitled jerks then get onto social media and start an emotional war which businesses always lose.
A zoo has a legal right to deny a service animal completely or restrict it from certain areas, if the dogs presence might cause a disturbance. I have been to many zoos with my service dog however none have restricted access. Instead, if I notice an animal becoming too interested or stressed out upon seeing it, I move on. Obviously a petting zoo is a no go, or a personal encounter is also off limits. A rabies/vaccine record is totally legal in this situation. For a trip to target or the grocery store, no its not needed. But for an animal, being in range of other animals, a sneeze from the dog could kill an entire herd/pack of animals at the zoo. The zoo animals are the service provided and the dog endangers or interupts that service so the ADA makes an exception here when it comes to paperwork and restrictions. Your right to bring a service animal does not trump the zoos responsibility of keeping their animals healthy and alive.
Also, tethering is deplorable. If your son is wandering off, WATCH HIM. If you cant, tether him to you. You are already holding the dog leash, why not hold your son directly? Does it hurt when your son tries to wander off? HOW DO YOU THINK THE DOG FEELS???! Dogs are not baby sitters or replacement parents, they are not lassie, be a parent and actually watch and care for your son, dont get a dog to watch him for you or cater to temper tantrums and meltdowns and be a punching bag instead of you.
No, they don't.
@@vincearmstrong5654 Yes they do. Zoos are mentioned in the ADA as having exemptions. Along with Churches, private events at a rental facility and country clubs. Zoos can completely deny or restrict service dogs if the dogs presence will cause stress or otherwise endanger the animals. "At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated.
@@aprilsitaly , from the ADA website.
zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. They cannot be restricted from other areas of the zoo.
@@vincearmstrong5654 Some zoos only have animals that are natural prey animals or that would react negatively or stressed. Some zoos are more open air and up close and personal like a petting zoo or education center. A service dog can and has legally been denied to those types of zoos because it literally cannot be accommodated.
Part of being a responsible service dog owner is knowing the different between legal and ethical. People should not have service dogs unless they have other ways to support themselves. Even guide dogs are not placed with blind people unless they can show they have the ability to navigate with a cane. I've been to many zoos, none have had areas in which I was excluded but that doesnt mean I should walk right in with the alpacas, sheep and birds and expect everything to go ok. Likewise, I'm not bringing my service dog to the wolf show for obvious reasons.
A zoo has a right to deny, if they cannot accommodate it, end of story.
@@vincearmstrong5654 I work with the disabled and have a disability myself. Learn the law yes they do
My question is why is the dog muzzled?
looks like its preventing his mouth from opening. seems like the definition of muzzle to me.
Look up halti. The dog can easily open its mouth.
Its not a muzzle
still doesnt answer the question why does the dog have one?
julie everett It’s a way of keeping the dog from being distracted and can also make it easier for the owner to feel the pull from the dog’s head, since this kid is autistic, this would be how the dog would pull the kid back and get his attention. The thing on the dogs snout has many purposes depending on it’s job, but it’s has no function as a muzzle.
I mean technically a zoo is one of the few places that can deny a Service Dog for a very realistic reason. I think the only other place that can deny are churches or temples.
I don’t think people understand that a service dog is classified as medical equipment under the ADA. Banning a service dog is like taking away someone’s wheelchair or oxygen machine. If a service dog is unable to guide a person, warn them on their blood sugar levels or a seizure approaching, their life is literally in danger. This is not an exaggeration. Some people can die if their service dog is not there for them in a medical emergency. So if you were to ban medical equipment for a disabled person, you would need to flat out discriminate against them and deny them service and entry in an establishment. Either that or (as recommended by law) if you deny the dog entry, you MUST provide a building to take care of the dog and allow the disabled person a human guide to protect them.
@@stxrryd Believe me I get it, I'm a Service Dog trainer and handler. But I remember reading one of the few exceptions (sometimes) is a zoo, or a church or temple.
@@silvershade2723 The Zoo cannot deny access. They can deny access to certain areas of the zoo if they can prove it would be dangerous or too disruptive.
A zoo can not break federal laws.
Some laws may be slightly different for certain areas of the zoo where zoo animals r not separated from the public.
But those areas of the zoo them has to provide certain accomodations for both the handler and the service dog then.
But outside of that, no the zoo can not deny entry to the service dog via service dog discrimination.
Nor can they ask for documentation either.
the ADA specifically allows ZOOS to prevent service dogs entry to attractions at the zoo
Yes, but not the zoo in general. I assure you, no service animal has ever put undue stress on a lizard or a parrot.
where?
False.
The Ada can only limit it to certain areas of the zoo where there is no physical barrier between the zoo animals and the public.
And in those areas the zoo must provide certain accomodations for both the service dog and the handler.
But outside of that, they can not deny entry to the zoo itself.
This family was wrong! In ADA law they say that the Service Animal can be stopped of it interferes with the business. They asked for health records on the dog because 1) it could have a disease that can be given to the other animasls.2) can cause great fear in some of those animals.( mostly goofed animals). So I can see where they were coming from. I just don't see why they couldn't hust show their dog was up to date on It's vaccines. You can't take them to other countries without them. And most of these animals are from other places. 3) It is also to protect their dog from catching something from the zoo as well.
the dog might have riled up the animals
Oops just noticed how old this is, my bad. Sorry.