Customer Doesn't want to pay! Beefy Concrete patio Pour

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  • Опубліковано 16 січ 2024
  • Join Tim and his crew as they deal with the worst client they have ever had before! This client was rude disrespectful and didn't want to pay! Make sure you stay tuned for part 2 the concrete pour!
    Part 2: • Customer didn't want t...
    WEBSITE - www.OdellCompletelandscape.com
    / odellcompletelandscape
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КОМЕНТАРІ • 1,3 тис.

  • @justforfun6344
    @justforfun6344 4 місяці тому +403

    I'm a contractor as well. I learned over the years that there are two clients you never do work for. Lawyers and other contractors. It never goes well.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  4 місяці тому +31

      I concur

    • @ia4687
      @ia4687 4 місяці тому +25

      Seriously. I've seen it several times. It starts off with the contractor guy asking for something simple then he keeps asking for more and more. Then because you are buddies you owe him a favor and will Want it done for free.

    • @beekeepermariadelgado6806
      @beekeepermariadelgado6806 4 місяці тому +15

      And doctors

    • @Mr.Canuck
      @Mr.Canuck 4 місяці тому +28

      In my personal experience....rich people hate prying open that rusty creaking wallet.

    • @man.i.literally.failed6772
      @man.i.literally.failed6772 4 місяці тому

      Rich people and wogs

  • @jeffcotton2235
    @jeffcotton2235 4 місяці тому +607

    Be sure to file a Mechanic's Lien on that job!

    • @yogib37
      @yogib37 4 місяці тому +62

      I was thinking the same thing, put a lien on it, cant sell the house until it is cleared.

    • @troyholder1
      @troyholder1 4 місяці тому +45

      Mechanics liens are so strong that they are placed in front of an IRS tax lien. Guys just a crock.

    • @RH-cv1rg
      @RH-cv1rg 4 місяці тому +22

      @@troyholder1 I don't think you are correct. The IRS has priority, then the mortgage holder, then the liens. The remaining liens are usually paid on a first filed, first to get paid basis.

    • @ThePerfectSeason1972
      @ThePerfectSeason1972 4 місяці тому +29

      That dude is a jerk and a thief!

    • @jameskim2007
      @jameskim2007 4 місяці тому

      Yup hope he doesn’t pay the lien either so they foreclose his ass.
      There needs to be better laws helping contractors get paid. We should be able to call the cops on clients not paying intentionally, it’s worse than stealing. I remember I did a job at plates bar and grill in Los Gatos and that bitch that owned that restaurant years ago didn’t pay me then had the cops escort me out of the building and the cops said “yup she does this all the time with contractors”.
      A criminal calling the cops to help her, how fucking ass backwards.

  • @digitaldiz
    @digitaldiz 4 місяці тому +254

    Out this contractor so we can get the word out to not use him at all. Make it hurt is his pocket book.

    • @jicakejijicakeji7278
      @jicakejijicakeji7278 4 місяці тому +23

      Right! Who is this guy?

    • @donnahankins8451
      @donnahankins8451 27 днів тому

      What? R u serious? Beautiful job

    • @digitaldiz
      @digitaldiz 26 днів тому

      @@donnahankins8451 Yes, out the customer contractor in this job. He shouldn't be treating fellow contractors like this.

    • @Write-Stuff
      @Write-Stuff 26 днів тому

      ​@@donnahankins8451They're referring to the customer, who is himself a contractor.

    • @pauldryburgh6346
      @pauldryburgh6346 25 днів тому +8

      ​@@donnahankins8451The contractor that he did the job for, not him.
      C'mon lassie, catch up.

  • @Electric-Bob
    @Electric-Bob 4 місяці тому +49

    Every time I put a Lien on a No Pay Client, it wasnt long before they were calling and Begging me to Remove It because a Lien tells the world they are No Good!

  • @defpixel
    @defpixel 4 місяці тому +198

    The flip flops and the vape should've been an immediate red flag.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  4 місяці тому +25

      Haha yeah I talk a lot about that in part 2

    • @davidhughes5369
      @davidhughes5369 4 місяці тому +5

      EXACTLY!!

    • @pstew124
      @pstew124 4 місяці тому +24

      yep, other datapoint to look for is over 35 wearing a baseball cap backwards wearing pajama bottoms

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  4 місяці тому +5

      bingo

    • @dingusfuzzklonnkt2755
      @dingusfuzzklonnkt2755 4 місяці тому +15

      I vape and own a glass company but wear nothing but Justins including in the summer. One look at the house is a huge red flag. A professional craftsman doesn't allow his house to look like that pile of 💩. Rotten wood, painted shingles, fogged units, I'd love to see this contractors work.

  • @godbluffvdgg
    @godbluffvdgg 4 місяці тому +153

    As a contractor for 35 years; on a big flat job like that; My deposit would pay materials and labor, and after prep; and prior to pour; my next draw would be a decent profit etc...Don't EVER let a customer have leverage...

    • @mycaddigo
      @mycaddigo 4 місяці тому +23

      I’ve never screwed over a contractor in my life but I have been screwed over by a contractor…..
      Just keep in mind, the contractor screwing the customer is more likely than the customer screwing the contractor ..
      Story after story ..

    • @buckhorncortez
      @buckhorncortez 4 місяці тому +9

      I feel the same way about contractors and always retain 10% - 15% of the total fee until the job is finished, inspected, and closed out. Have had too many contractors that don't do the job according to the contract, do substandard work, or don't finish to meet the agreed schedule. Distrust goes both ways for equally valid reasons...

    • @godbluffvdgg
      @godbluffvdgg 4 місяці тому +2

      @@buckhorncortez 10- 15 % is fine; that keeps everyone honest...

    • @godbluffvdgg
      @godbluffvdgg 4 місяці тому

      @@mycaddigo Debateable, it most likely balances out if we had the data...:)

    • @mrtruecommenter10000
      @mrtruecommenter10000 4 місяці тому +5

      That's just good Sound business I come in with my States maximum allotted on deposit and then within two or three days they they have to pay up yeah I make him give me a big chunk of money before I put a nickel into the job

  • @ich1ban916
    @ich1ban916 4 місяці тому +358

    It looks like you have everything documented and should have little to no trouble having a court decide in your favor plus time and court costs. I hope you're able to make this Bozo pay pay the cost for his actions. Good luck to you!

    • @VaporheadATC
      @VaporheadATC 4 місяці тому +13

      People do this because they know the contractor doesn't have enough backbone to take them to court, or even file a lien.

    • @tomb816
      @tomb816 4 місяці тому +10

      Court can decide whatever they want. Unless there's a wage garnishment setup, there's nothing to guarantee the guy ever pays you.

    • @VaporheadATC
      @VaporheadATC 4 місяці тому

      put a lien on the house.@@tomb816

    • @Recedinghairline180
      @Recedinghairline180 4 місяці тому

      You can file a lein on him and he wont be able to borrow money. @@tomb816

    • @terri200026
      @terri200026 4 місяці тому

      @@tomb816
      I was a contractor for 48 years before retiring, I have had to take many people to court for non payment. Yes I have had a few that I did'nt collect on, but they were small amounts and they were not collectable only because the person had nothing. when you go to court and the judge rules in your favor, you will be given a judgement for a set amount of money including interest untill the judgement is satisfied. You may have to do a little sleuthing,
      to discover moneys or properties that the person owns. Then you take the judgement to the county sheriff's office tell the sherriff where the money of property is and and request that the sheriff execute the judgement. The sherrif will send his civil process deputy out to either collect the amount of judgement in cash or he will lock up the property and sell it at auction.
      The Sheriff can also go to the person's bank and collect the money from the person's account. There will be a charge for this service, but that charge will be added to the judgement amount.
      From what you describe, this person likely has experience with this process and will hide assets so you will have to be just as tricky and just a little mean about it.
      Get the judgement and just let it percolate for a few months and keep an eye on him. If he has a contract project going find out if he owns any of the equipment on the job.
      Set up a time with the sheriff and go to his job site and the Sheriff will damand cash on the spot, and if he does not get it he will confiscate everything of value there. every nail and hammer and wheelbarrow, vehicle and piece of wood.

  • @gojoe36
    @gojoe36 4 місяці тому +191

    At ANY TIME with that many problems you can ask the client, "If you're unhappy we can stop the project right now" WATCH THEIR REACTION, that is key. If some one is that unhappy you know they would quit, if they are looking to screw you over they will continue on. I have been there and done it. I would rather only loose to a certain point then suck the whole job down. ALSO YOU SHOULD HAVE CALLED AN INSPECTOR OUT. Now the city is involved as to why is this gas line here and none of it passes inspection, nor did he have a permit to build a pool!!!

    • @yogib37
      @yogib37 4 місяці тому +13

      Hmmm Good point. Did he have a permit to build a pool? I see a big fine if he did not.

    • @justinh6974
      @justinh6974 4 місяці тому

      Most cities want to be notified when you dig up a gas line and expose it. That way they can give there ok to bury it after inspecting it for damage. Could be more scammers as the economy slows. Be careful!

    • @theflourcity
      @theflourcity 4 місяці тому +3

      Good advice.

    • @bodyzoasispersonaltraining9186
      @bodyzoasispersonaltraining9186 4 місяці тому +5

      To do that at his own house 😂 is really not wise at all. Glass house

    • @allenzackery1639
      @allenzackery1639 4 місяці тому +1

      Yeah, that would screw him big time...!

  • @elielcreado
    @elielcreado 4 місяці тому +115

    Man you guys go beyond PROFESSIONALISM!
    How you go from handling the project all the way to the clients!
    Keep it up!

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  4 місяці тому +12

      Lots of patience 😂

    • @power-of-possibility
      @power-of-possibility 4 місяці тому

      I hope you get your money back, I would go back and pour concrete down his drains if he did that to me.@@OdellCompleteConcrete

    • @johnrodriguez2922
      @johnrodriguez2922 4 місяці тому

      Did you ever take this piece of 💩 to court?​@OdellCompleteConcrete

  • @gordonlitz4824
    @gordonlitz4824 4 місяці тому +19

    Put this guy on blast!!! People like him need to be famous

  • @natej6671
    @natej6671 4 місяці тому +81

    Thanks for posting this, you guys do great work. Note to self: when you walk on a job site that looks like its already been worked on, asked a lot of questions and double your rate.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  4 місяці тому +8

      Great tip!

    • @dingusfuzzklonnkt2755
      @dingusfuzzklonnkt2755 4 місяці тому +7

      Also look at their house. The guy has his damn shingles painted from overspray. It's easy to see now watching the video and I hope you get what you are owed. If not, spread the word so he doesn't get another job withing 250 miles of the city.

  • @alatorreconcrete8910
    @alatorreconcrete8910 4 місяці тому +38

    I usually get 1 out 20 customers that give me hell. It happens, part of being in business.
    I get $100 down payment (10% or less) after the first day I form, I get 50% , on completion I get other 50%. That way if customers don’t want to pay the final payment, at least my labor and material is covered. Then Mechanic lien.

    • @6lacksh33p8
      @6lacksh33p8 24 дні тому

      thats how the company i work for does it

  • @jasonyoung1230
    @jasonyoung1230 4 місяці тому +68

    I’m out at the first sign of a customer being crazy. Can’t work for people like that

    • @NicholasWHaley7
      @NicholasWHaley7 4 місяці тому +4

      Good life rule to follow.

    • @troyholder1
      @troyholder1 4 місяці тому +2

      amen

    • @CT-vm4gf
      @CT-vm4gf 4 місяці тому +1

      Yep, you gotta read the signs. Just treat it as a lesson learnt.

    • @sebastiansebastian9553
      @sebastiansebastian9553 2 місяці тому

      Or senile and stupid ones.
      At some point AFTER you finished. They forgot to pay. They Block your number for no reason. They demand discount for ..... and .... . Like 80% discount because you wouldnt start on sunday. So they had to take the monday of work. Unbelievable
      And so on
      The Bank had made a mistake, the Bank send the money else where and so on.

  • @bmlsb
    @bmlsb 4 місяці тому +50

    27 years contracting "plastering" I've encountered a couple of these types, definitely good learning experiences. Great thing you documented. Take him to small claims.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  4 місяці тому

      Thanks for sharing

    • @terencewelch9800
      @terencewelch9800 4 місяці тому +2

      Small claims it isn't the uk. Also, I guarantee it isn't a small amount for that amount of work

    • @bmlsb
      @bmlsb 4 місяці тому

      @@terencewelch9800 true

  • @bullislandborn
    @bullislandborn 4 місяці тому +27

    I had a customer that didn't want to pay me for a driveway I had done for him. When I showed up with a backhoe to tear it out he paid. At that point I was already out labor and materials, I wasn't going to lose anymore by tearing it out so I didn't care, 🤷‍♂️. Petty? Maybe. Did I care? Nope.

    • @JonnyDIY
      @JonnyDIY 4 місяці тому +2

      😂 that's awesome 👏💕👍

    • @greenelephant1231
      @greenelephant1231 26 днів тому +1

      That's illegal, a contractor in Colorado did that (destroyed a bathroom he remodeled) and was charged, had to plead guilty

    • @greenelephant1231
      @greenelephant1231 26 днів тому +1

      That's not legally allowed, it's burglary and mischief and a contractor who did similar in Colorado was charged, see the famous Terry Gregory case

    • @pmg2120
      @pmg2120 25 днів тому

      I’ve threatened to do that but you can’t really do it or you’ll go to jail.

  • @dakotafred1829
    @dakotafred1829 4 місяці тому +59

    I'm sorry this happened to you. I watch all of your videos and your work has always been top notch.

  • @annaschmanna1
    @annaschmanna1 4 місяці тому +16

    I like the saying that "if it looks, walks and quacks like a duck, it's a duck."
    In my older years, I can say that if I only hadn't doubted myself.

  • @AUTOMOBILZ
    @AUTOMOBILZ 4 місяці тому +29

    I drove a mixer for Robertsons back in 2004, and they had issues of their own………but we ran into customers like this, trying to find any reason not to pay. Throw a lien on their property, and call it day. I watch your videos all the time, definitely a stand up company! 🔥🔥

    • @TheKingOfInappropriateComments
      @TheKingOfInappropriateComments 4 місяці тому +2

      Liens expire and you still have to sue them if they don't plan on selling the place.

    • @AUTOMOBILZ
      @AUTOMOBILZ 4 місяці тому +15

      @@TheKingOfInappropriateComments your correct, they do expire eventually…….but Real Property Liens last 10 years in California. The lien also automatically attaches to any other property in the debtors name, if it’s within the same county as the lien. The company that puts the lien is now the legal owner of that lien, which means they can legally proceed with a foreclosure on the property to collect. The lien also attaches to any property purchased in the future, if its within the same county. So if done correctly, they’re pretty effective………without necessarily having to sue.

    • @TheKingOfInappropriateComments
      @TheKingOfInappropriateComments 4 місяці тому

      How are you going to get a judgment if you don't sue? @@AUTOMOBILZ

    • @cdawg9149
      @cdawg9149 4 місяці тому

      Robertsons Concrete? No THX

    • @AUTOMOBILZ
      @AUTOMOBILZ 4 місяці тому

      @@cdawg9149 I agree

  • @daviddyg4301
    @daviddyg4301 4 місяці тому +29

    Another thing you have to factor in is that the contractor friend who referred you to this nightmare customer, if he wasnt too close to that guy then he basically knew he was giving you a headache job.

  • @JJCGCAZ
    @JJCGCAZ 4 місяці тому +6

    He probably watch your videos all the time, and he is jealous that he is no like you guys! Nice, humble and one of the best!!👍🏽💪🏽

    • @beekeepermariadelgado6806
      @beekeepermariadelgado6806 4 місяці тому

      No, he is a snake, wants to make easy money on other peoples back, that’s what Trump does and has done to contractors. They end up going belly up. Disney does this all the time that is why the park is separated into multiple entities so contractors cannot collect or if they do they get o poor Ernie’s on the dollar.

  • @jefftucker4422
    @jefftucker4422 4 місяці тому +9

    Put his name out there to protect future contractors !!!!

  • @2010subbie
    @2010subbie 4 місяці тому +20

    I would have walked away when he asked to dig 10" deep, hella suss, as always outstanding work from your end.

  • @GlossyLake
    @GlossyLake Місяць тому +2

    Something I’ve learned through doing real estate and running a fence contracting company is that no deal is better than a bad deal.

  • @torchup
    @torchup 4 місяці тому +6

    Your instincts were correct but your integrity and pride still took charge. 30+ yrs California general contractor I learned to NEVER or always question doing unnecessary work that's specified by the homeowner. Gas lines and electrical conduits in CA backyards are rarely inspected when a previous contractor suddenly has left leaving dirt piles behind as a clue of a coverup and no inspection card signed off. Lessons are learned and cost me some big bucks over the years and red flags are really blaring sirens.

  • @rick2tube
    @rick2tube 4 місяці тому +8

    Awesome that you're sharing both jobs gone right and wrong. Keep spreading the knowledge...

    • @robertwarren7428
      @robertwarren7428 4 місяці тому +2

      We learn a little from things that are successful. We learn a LOT when things have gone wrong.

  • @johncostello3162
    @johncostello3162 4 місяці тому +8

    File a mechanics lien on the property. Spread the word to your associates. I had a similar situation and it took three years to get paid: he wanted to refinance at a lower rate but the bank would not approve till he paid off existing liens

    • @elrey8876
      @elrey8876 4 місяці тому +2

      I have in mind another UA-cam clip where a brickie in the UK went back and tore down all the work he'd done because they stiffed him when it came time for payment.

  • @ahmadrashidi
    @ahmadrashidi 4 місяці тому +3

    I have been watching you guys videos for a while now and you guys do great work. True professionals. Sorry this happened to you guys. It sucks man.

  • @DeTrOiTXX12
    @DeTrOiTXX12 4 місяці тому +15

    When Omar was warning you about this contractor, it really felt like you was brushing him off. I know hindsight is 20/20 but he was really trying to get you to listen to his warnings.

  • @lloydTom911
    @lloydTom911 4 місяці тому +8

    Sorry you had to deal with that customer man! You dont deserve that ! You guys are so professional and very humble ! Don’t worry God is going to bless you even more for being the bigger person !

  • @davidmonsigneur9651
    @davidmonsigneur9651 4 місяці тому +1

    Chalk it up for experience, you learned an expensive but very valuable lesson. Your read is spot on and you were trying to keep your guys employed, rightfully so they are talented and it shows in the finishing. It sucks to have to deal with those types of people but they are few and far between and a distant memory soon. Keep up the excellent workmanship 👍

  • @ellkir1521
    @ellkir1521 29 днів тому +1

    I've been a contractor for over thirty years and semi retired now. I've found a simple way of making sure I get my money. First thing every Contractor has learned when starting is that last check is always the hardest to get. To stop that nonsense I went to a 10% at signing, 1/3 at show up, 1/3 at half way point. All Change Orders are due at time of change up front. That way the final check at slightly below 1/3. It is so, so, much easier to collect because it's the lowest and a expected amount. If they hold out it's not a breaker for me because all my expences are out of the way and people paid.

  • @mattvisk
    @mattvisk 4 місяці тому +5

    Great job keeping your cool and being professional. Sounds like a really tough situation and terrible customer.

  • @mediccrawler1633
    @mediccrawler1633 4 місяці тому +2

    Dude your work looks good. Results speak for themselves!

  • @enjoythedecline3616
    @enjoythedecline3616 4 місяці тому +1

    Thank you for having your workers back.

  • @user-zs3jg2lo5t
    @user-zs3jg2lo5t 4 місяці тому

    You’re totally a class act contractor. Totally respect your attitude & professionalism. So many opportunist out there

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  4 місяці тому +1

      Agreed, always looking forward to the next good job. Just sad that there are people doing this to hard working blue collars

  • @Pippy626
    @Pippy626 4 місяці тому +7

    If it was me in the cover of night I would hire one of the friends who don’t live here come up for a day and concrete the pipe that enters street!

    • @HVACOG
      @HVACOG 4 місяці тому +1

      Oooo. That would clog the drain pipe ? Interesting idea. Hahah.

  • @kookiedabear
    @kookiedabear 4 місяці тому +2

    The work you and the crew did looks awesome!

  • @user-pj2jf8mm2w
    @user-pj2jf8mm2w Місяць тому

    Great job from Tim and the crew.

  • @kellyinfanger9192
    @kellyinfanger9192 4 місяці тому

    Thanks for posting this. I have had so many wonderful customers for so many years; I need a reminder to walk off when getting these types of signals at the earliest sign.

  • @aday1637
    @aday1637 4 місяці тому +7

    HVAC contractor. Worst job I ever had was for another contractor. He was smarmy big-headed, thought he could cheat me. Was on the phone while I was working yelling at people over the phone. His wife phoned me at night during the job and literally screamed at the top of her lungs with a shreik that would curdle blood. They were also poor pay and complained about the job to get $$ off. It was a nightmare. I had done a similar job for his neighbor who referred me to this dude. Most of my work was word of mouth. But this dude was ignorant. Probably still is.

    • @trent1755
      @trent1755 4 місяці тому +3

      These guys are all the same. CON ARTISTS. Yelling on the phone, hoovering over your job complaining, super unprofessional, and cheap! Wanna be contractors.

  • @gerrylopez5743
    @gerrylopez5743 4 місяці тому +7

    As a contractor he knows exactly what he was doing. He was setting you up before you even got there. He knew it was hard labor and figured out how to get it done for free.

  • @toddt6730
    @toddt6730 4 місяці тому +1

    Even though the video is sped up, i didn't see any mistake,it looks like a high quality job to me, especially the fact that you have to tie into existing work, looking forward to part two

  • @TexasGal4981
    @TexasGal4981 Місяць тому

    The work is Superb!!!
    First and Last Time a NutJob takes advantage of You❤ Lessons Learned

  • @jerryodell1168
    @jerryodell1168 4 місяці тому +8

    My Son-in-Law owns a concrete company with His Brother in the Midwest. He had a person just like this divisive scammer customer except the Son-in-Law's customer was of the slightly violent and a very vocal type. Contractors in the area are now wary of him. If you can't be friendly, reasonable, and one who tries to stiff on the bill, it is going to cost you a lot more or you are going to have to do it yourself. And there are a lot of contractors that " will not " do business with him.

  • @robertnash2446
    @robertnash2446 4 місяці тому +39

    You should require a 50% down payment before you even start the job......then another 25% along the way....then the balance upon completion.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  4 місяці тому +22

      I usually do 10% at the start but yeah might have to start doing a bigger deposit

    • @aldimore
      @aldimore 4 місяці тому +13

      @@OdellCompleteConcrete Nothing wrong with asking for a larger sum on the day you arrive. No $, no start.

    • @DoeBoy999
      @DoeBoy999 4 місяці тому +14

      I wouldn't ever pay a contractor 50% of a job for anything at all to start off.

    • @totallynottrademarked5279
      @totallynottrademarked5279 4 місяці тому +4

      @@OdellCompleteConcrete Check your local laws. Most states have a cap on the percentage you can ask for down.

    • @justforfun6344
      @justforfun6344 4 місяці тому +4

      Usually you can charge 10% up front per state contractor law, but then you can have all your materials charged on day one as long as you bring them out.

  • @VisionEnhanced
    @VisionEnhanced 4 місяці тому

    Legends, that’s some amazing work. Hold these assholes accountable. Taking advantage of the vulnerable man providing for the family. Thanks for sharing and creating awareness.

  • @MySqueakyfoot
    @MySqueakyfoot 4 місяці тому +2

    40 years experience as a general contractor and I admit I never could tell for sure when a customer wasn't going to pay until its happening right before my eyes. Mechanic lien's are only valid if submitted before a job starts, permits are in place to protect the homeowner, and in my area drainage required a permit w/ 2 sets of drawings. Anyway, best advise is to always create a paper trail on big and small jobs. Always submit a material list prior to start and note that more materials will cost more. Cash jobs are great until there's a problem, it's a business so a check is better, and buy the way on jobs I thought would be problematic I requested the homeowner write out the check, I only want a photo of the check and they could hold it until the job was completed. If it was say 3 payments, write 3 checks and I'll photograph them, then collect according to the payment schedule. Different states are different laws. Civil court could mean mediation and that could mean Monty Hall Let's Make a Deal. Also in Civil court, whoever files 1st is usually right, so you should have filed already, paid the filing fee and and US mailed the writ to the homeowner using 3 forms of mailing, and note these additional fees are on top of the payment owed. Never stop a job in the middle for non payment, that the worst thing to do, because they can sue the contractor. Instead, you file a motion in civil court for non payment and remove it once payment is made including the filing fee. I had a few that didn't want to pay, a few that I sued to get paid, and a few that it cost triple the original amount after judgements were ordered, but I always got paid.

  • @size-matters
    @size-matters 4 місяці тому +6

    I get 50% up front. If they don’t pay the balance put a lien on their home. It’s money in the bank. You’ll get paid if they ever want to sell or refinance or borrow money on the house.

  • @sstocker31
    @sstocker31 4 місяці тому +6

    Seems like your crew did a good job, kept the work area clean and did so under some weird circumstances as well as got the job prepped quickly. Put a lien on his house if he didn't pay......or show up with the jackhammer!

  • @amandagardner565
    @amandagardner565 4 місяці тому +2

    make sure to send a link for the video to the local council/town building inspector with a comment look at the gas line at 5:40, he will be paying to have that awesome slab cut up to fix the gas and electrics that are not up to code, and they might have a close look at what else he's cut corners on
    here in Australia the water, gas, phone and electric MUST be 600mm below (2 foot).

  • @leagarner3675
    @leagarner3675 4 місяці тому

    Wow, you guys did an amazing job in a complicated area.

  • @502outdoors
    @502outdoors 4 місяці тому +3

    Looks like you guys did awesome work so far.....

  • @johnlyn1
    @johnlyn1 4 місяці тому +4

    The first time he started giving you crap is when you should have just stopped and told him this isn't going to work out and needs to find someone else. If he refuses to pay just tell him no problem, you'll just file a mechanic's lien on the house. As a contractor I'm sure he knows how that works.

  • @neilrafferty2097
    @neilrafferty2097 4 місяці тому

    From what I've seen your work is always as near to perfect as makes no difference.

  • @JR007x
    @JR007x 4 місяці тому +3

    Wow, can’t we just get along…you and your Team busted your butts to get the work done and they should be lucky to have found a solid company; I wish I lived in Cali so we could hire your Team! Stay focused and do what you do best - quality work!

  • @zippythechicken
    @zippythechicken 4 місяці тому +5

    Its the handshake jobs that end up needing the contracts. For the last 2 weeks of all of my spare time I have been rewriting my contracts.. I know its going to be an improvement. You should figure out a system that works for you. We are long past the point where human beings can be expected to act like human beings.. contracts don't prevent those things they just help in resolving them.

  • @caroldelaney4700
    @caroldelaney4700 24 дні тому

    You did a fantastic job it looks brilliant.personally I would name and shame that deceiving homeowner he needs to be taught a lesson.

  • @Dubjaxfilms
    @Dubjaxfilms 2 місяці тому +1

    I hope you are sueing him for the money, these scumbag people must not be allowed to get away with it.
    Keep us updated.
    Best wishes from London (UK)

  • @jerrylong3580
    @jerrylong3580 4 місяці тому +27

    Start charging the customer an interruption fee. And make him submit all changes in writing. If you tell them this up front and is in your contact agreement and the customer signs it, your covered and I like the comment another person made about 50% up front and I’ve had contractors actually submit a bill at then of business day and if I didn’t pay they don’t come back till I did. Then again it’s all different here in California.

    • @mattingegneri1077
      @mattingegneri1077 4 місяці тому +9

      I agree! I always get 50% up front with new customers, and progression payment after that. That way you cover your material and labor as you go, and what’s left on the end is the profit. If you lose some profit, at least you paid your bills.

    • @shirleylanier4351
      @shirleylanier4351 4 місяці тому +2

      10% or $1000.00 whichever is greater by calif. law..... but you can include progress payments as work is performed

    • @mattingegneri1077
      @mattingegneri1077 4 місяці тому +2

      @@shirleylanier4351 only 10%??? That’s crazy! So as soon as you order material, your in the red. I would definitely get the 10%, have the customer pay for their own materials, and my first progressive payment would be 40% due the first time my vans/ trucks arrive on site lol

    • @wb6vpm
      @wb6vpm 4 місяці тому

      @@mattingegneri1077too many shady contractors took the money and ran, leaving the customer in the lurch.

  • @adambradley8645
    @adambradley8645 4 місяці тому +7

    Definitely a bigger up front, then an interim payment before the pour. That way if they don't pay at the beginning, you walk away. If no interim payment, at least youve covered your costs up to then. The interim payment would cover the concrete cost and a bit of yours. So if this ever happens occasionally, you've lost nothing. Of the customer doesn't agree to your terms of business, then move on to the next job, simple.
    I think perhaps you need to be a little more sinical about customers, then if they prove you wrong, then great. Its not a bad way of being. You should always be looking for red flags on every job.
    That way you protect you and your guys.
    Iys just a thought.
    Your a decent guy, and people like that look for decent guys because they know they can take advantage of your good nature 👍 take care and best wishes to you and your guys.

    • @seikeile3
      @seikeile3 4 місяці тому

      California only take 10%

  • @BrandonGarcia-mb4yh
    @BrandonGarcia-mb4yh 4 місяці тому

    I love your videos bro and all the positive energy that you proyect

  • @Modsnake98
    @Modsnake98 4 місяці тому +1

    A difficult, shady thief in California? No way!!! Sorry man, keep up the good work and cant wait for the follow up

  • @Freight_Train
    @Freight_Train 4 місяці тому +3

    I used to be a Freelance Graphic Designer and getting people to pay is sometimes such a hassle. I couldn't deal with it well and changed work. I gotta hand it to you...running a company and trying to take care of business like that. I wish you were in my area.

    • @elrey8876
      @elrey8876 4 місяці тому +3

      Graphic design is a profession where everybody thinks they have an opinion as valid as yours - despite you being the designer. I didn't have the patience for it in the end - the hundreds of revisions, the sudden request to use the CEO's daughter's doodle as the basis for a new design... government jobs and some big corporate ones had a 90 day payment period which sucked too.

  • @raymondhernandez8318
    @raymondhernandez8318 4 місяці тому +6

    As soon as you saw the pool wasn’t done you should have not bided on the job.

  • @eddiediesel9035
    @eddiediesel9035 24 дні тому

    You guys did a great job.

  • @richardmercado6700
    @richardmercado6700 4 місяці тому

    You guys do awesome work! Unreal!

  • @sqwashua2011
    @sqwashua2011 4 місяці тому +8

    ONE FOOT ON CENTER REBAR FOR YOUR BACK YARD PATIO? LOL YEA HE WAS NEVER GOING TO PAY

    • @JusticeForce
      @JusticeForce 4 місяці тому +2

      I wouldn't pay either. Some of that rebar looked 13, even 14 inches apart.

    • @sqwashua2011
      @sqwashua2011 4 місяці тому

      @@JusticeForce 📏📏📏

  • @StarrTile
    @StarrTile 4 місяці тому +5

    I'm a tile contractor and I can tell you that I don't pick up one tool until half my money is paid up front, my customer can only rip me off for the last half but I never work for free.
    Not sure if you guys ever charged anything up front or you get paid one lump sum at the end, guess I'll have to stay tuned to part two😏👌🏻

    • @StarrTile
      @StarrTile 4 місяці тому

      @@BenWW27 22 years in business and every job I get half up front, or I simply walk away, my customers look for me I don't look for them so if they don't trust me they shouldn't hire me.

    • @BenWW27
      @BenWW27 4 місяці тому

      @@StarrTile They trust you but you do not trust them, an interesting paradox.

    • @imaloserbaby
      @imaloserbaby 18 днів тому

      @@BenWW27 I paid 50% to the guy who built me a front porch and put on new siding. Might be different around here than many places. Not a lot of contractors and he had been working for many years. It's not a big place subjectively speaking. He wouldn't want the trouble. I have no idea how it works in well populated areas.

  • @ClaudioCasalvieri-gm1el
    @ClaudioCasalvieri-gm1el 25 днів тому

    If you're not Italian, you should be. You do excellent work. Respect. You have great employees too.

  • @brianyoung6779
    @brianyoung6779 4 місяці тому +1

    Always go with your gut. I have been there to many times. But we always learn the hard way

  • @GWrench9
    @GWrench9 4 місяці тому +6

    He has a nice house. It bothers me that a dishonest person can be this successful....I bet he feels no shame taking advantage of people. You know, criminals that do home invasions do not feel amy shame either...

  • @SidewaysInTraffic
    @SidewaysInTraffic 4 місяці тому +4

    The first mistake is a car salesman doesn't buy a car from another car salesman because you know something is wrong with the car. Secondly, you should have listened to your employee instead of "yaing" him, especially if he's a good employee. Should have huddled your guys and had a talk like be extra neat and stay on your toes on this job.

  • @gobricklaying106
    @gobricklaying106 4 місяці тому

    Sure am sorry to hear about the difficulties and con contractor. I have worked for contractors that are difficult, unreasonable and don’t communicate. After some hard lessons I learned communication is a conduit for success.

  • @roronoabear
    @roronoabear 4 місяці тому

    Your work is amazing.. That client doesn't deserve you

  • @tontoace7
    @tontoace7 4 місяці тому +3

    Shoulda made him pay half up front before actually starting on that ridiculous request of his. Sorry you had to deal with that but sadly it happens in the contracting profession.
    Love your videos so keep up the good work!

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  4 місяці тому

      Thank you and yeah it’s a bummer

    • @RCMServices
      @RCMServices 4 місяці тому +2

      In California you can only get 10% of the total job upfront. That being said there could be milestone payments, i.e. grading, rebar, etc. These would all have to be completed prior to the next step moving forward.

    • @robertbutler8004
      @robertbutler8004 4 місяці тому

      @@RCMServices Here in Australia in most states and territories 10% deposit of the total quote seems to be the norm.

  • @thomascoyne157
    @thomascoyne157 4 місяці тому

    Nice work on part one👍👍👍👍👍🇬🇧Manchester England 🇬🇧

  • @Bassmastr-ly5vf
    @Bassmastr-ly5vf 28 днів тому +1

    Is it really that hard to be a nice and decent person if he doesn’t pay you I hope you take him to court and get every penny you deserve because you do excellent work. I would hate to be miserable like this guy.

  • @W1LLB0
    @W1LLB0 4 місяці тому +3

    That sucks mate. Shane even dug a hole to China for that guy 😢

  • @captmack007
    @captmack007 4 місяці тому +4

    You did everything right. That guy is a crook! I work on yachts in marina del rey and there are boat owners like this too! Male and female!

  • @josephrottina1901
    @josephrottina1901 4 місяці тому

    That guy is a real J. O. Brother. You always do quality work.👍🏻🇺🇸🇺🇸🇺🇸

  • @spot-on-world
    @spot-on-world 4 місяці тому +2

    Contact authorities and report the lack of standards on the electrical and gas. Make them dig it up again!!

  • @notreal5311
    @notreal5311 4 місяці тому +3

    Hey boss, crappy client for sure! I noticed this is the second time you've accepted the loss and called it a day - would your Dad handle both of these the same way? I know he gives you advice (from the porch project), just curious if this was his advice or yours on how to handle it. Hope you get easier, nicer clients in the future!

  • @drumtwo4seven
    @drumtwo4seven 4 місяці тому +3

    Looks excellent as usual. Really nice work.
    What you could have done different about the client... Sounds like he was a self centered jerk. Perhaps get a payment upfront to cover all costs then only continue the job after written approval or something.
    Sorry you had to deal with that

  • @JB-ec1bo
    @JB-ec1bo 4 місяці тому

    I did a lot of house painting years back. I was hired to paint a bathroom for this woman who turned out to be absolutely nuts. Rude, condescending, bigoted, and just not mentally stable. Long story as to how the job went but It ended with her telling me to get out of her house. I said sure no problem I think that’s best. She initially offered to pay me for my time when I had finished cleaning up. So I finish and she tells me to come grab the check from her, and used it as another opportunity to throw more digs at me, but at least I had the check in hand at this point. She said everything she could to cut me down, told me I’d never make it in the world. I just stayed calm, said “well I’m sorry it didn’t work out”. She said I really needed to develop a work ethic, I said “I’ll be just fine but thanks for your concern”. Then she screamed at me for interrupting her and swung a roll of paper towels in my face. I couldn’t help but smile a little, it was funny looking. I said “ok, now it’s time for me to go.” She then told me I wasn’t going anywhere(even though she initially kicked me out)because an “elder” was speaking to me and I had to listen. I just said no, I don’t have to stay here and listen to you, goodbye. This woman literally screamed after me calling me anything she could think of as I walked away. Then blew up my phone with texts and said she cancelled the check(wasn’t surprised)I never responded or spoke to her again. But her husband, who was a great guy, put his foot down and said No, we are definitely paying him for his time. So wasn’t a total waste, but that was my first and last experience with a complete psycho. Sorry, that ended up being a long story! Point is it sounds like you stayed calm and professional, good for you. I did too even though that memory of her is burned in my brain now. They are learning experiences if nothing else

  • @ronrynearson8737
    @ronrynearson8737 4 місяці тому

    Can't wait to see the next video.

  • @xXBuckOFiveXx
    @xXBuckOFiveXx 4 місяці тому +3

    California... land of fruits and nuts lol

  • @Shumab02
    @Shumab02 2 місяці тому

    I'm a retired general contractor. Anytime someone set off my "spidey senses" I would assess what I called a pain-in-the-ass tax and bake it into the estimate as high as 25%. If the client turned out to be cool and I was mistaken (and I usually wasn't) I'd cut him a break on the final statement, if I was right, I was covered. Major red flags for me were if the client was a contractor, a college professor, trash talking a previous contractor, offering a helper to save on labor. Or my all-time favorite, "If you treat me right on this job, I'll have more work than you know what to do with." Unfortunately, some people adopt an us vs. them and win at any cost attitude rather than simply working together to complete a project.

  • @jeffcourtney8101
    @jeffcourtney8101 4 місяці тому +1

    Life lesson- written estimates with detailed info describing the work & materials that will be used

  • @katalinahavea2116
    @katalinahavea2116 3 місяці тому

    Good job guys everything look good

  • @marcocontreras7647
    @marcocontreras7647 Місяць тому

    Sorry you have to encounter that kind of people. I had a job once helping out a home remodeler so I know how hard this work can be, and then to not get paid in the end.

  • @TerryMasri
    @TerryMasri 24 дні тому

    File a lien on his property for non-payment if local laws allow it. You did an excellent job documenting the work you've done that should greatly help when suing this clearly corrupt and abusive client. What an opportunitic jerk!

  • @whilomforge3402
    @whilomforge3402 4 місяці тому +1

    I’m a GC in NY. I would never, not in a million years, treat someone that way. I prefer to work with the other GC’s and contractors around me, to make sure we all can have good jobs and make a good living.

  • @ryans413
    @ryans413 4 місяці тому

    When I had my driveway done I went outside and offered the guys some cold drinks. They did a great job.

  • @jdmb03
    @jdmb03 2 місяці тому +1

    The dude did his own utility and wall work and it shows. He obviously didn't want to pull permits and go through inspection.

  • @donchonealyotheoneal5456
    @donchonealyotheoneal5456 4 місяці тому +1

    😢 dude I dealt with the same type of mother trucker. That's when I started getting half of the bid up front from everyone even my mother. I was a general contractor for 30 years. In the construction field for 45, my dad was a general contractor. We've all been screwed before but it's really hard to take when it's from another contractor, especially one that doesn't know what the hell they're doing. Now I just work for my family for free. I do get free meals!

  • @NajarPatios
    @NajarPatios 4 місяці тому +1

    Man Tim !! So sorry that happened to you guys :(( that looks like such a pain to deal with :/ you guys are awesome for your professionalism

  • @JamesHawkeYouTube
    @JamesHawkeYouTube 4 місяці тому +2

    Narcissists in every industry. It's a sad world. Well handled.

  • @avlandscaping8592
    @avlandscaping8592 4 місяці тому

    I am a contractor too!….ALWAYS get progress payments not too ahead and not too behind so neither party is highly over leveraged….protects both

  • @gislo
    @gislo 4 місяці тому +1

    you had me real excited already at 00:17 ... ;)

  • @nissasandoval
    @nissasandoval 4 місяці тому

    Great work 💯 ... ❤