Customer Doesn't want to pay! Beefy Concrete patio Pour

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  • Опубліковано 8 січ 2025

КОМЕНТАРІ • 1,5 тис.

  • @justforfun6344
    @justforfun6344 11 місяців тому +616

    I'm a contractor as well. I learned over the years that there are two clients you never do work for. Lawyers and other contractors. It never goes well.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  11 місяців тому +52

      I concur

    • @ia4687
      @ia4687 11 місяців тому +39

      Seriously. I've seen it several times. It starts off with the contractor guy asking for something simple then he keeps asking for more and more. Then because you are buddies you owe him a favor and will Want it done for free.

    • @beekeepermariadelgado6806
      @beekeepermariadelgado6806 11 місяців тому +27

      And doctors

    • @Mr.Canuck
      @Mr.Canuck 11 місяців тому +52

      In my personal experience....rich people hate prying open that rusty creaking wallet.

    • @man.i.literally.failed6772
      @man.i.literally.failed6772 11 місяців тому

      Rich people and wogs

  • @gordonlitz4824
    @gordonlitz4824 11 місяців тому +92

    Put this guy on blast!!! People like him need to be famous

  • @elielcreado
    @elielcreado 11 місяців тому +129

    Man you guys go beyond PROFESSIONALISM!
    How you go from handling the project all the way to the clients!
    Keep it up!

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  11 місяців тому +12

      Lots of patience 😂

    • @power-of-possibility
      @power-of-possibility 11 місяців тому

      I hope you get your money back, I would go back and pour concrete down his drains if he did that to me.@@OdellCompleteConcrete

    • @johnrodriguez2922
      @johnrodriguez2922 11 місяців тому

      Did you ever take this piece of 💩 to court?​@OdellCompleteConcrete

  • @godbluffvdgg
    @godbluffvdgg 11 місяців тому +258

    As a contractor for 35 years; on a big flat job like that; My deposit would pay materials and labor, and after prep; and prior to pour; my next draw would be a decent profit etc...Don't EVER let a customer have leverage...

    • @mycaddigo
      @mycaddigo 11 місяців тому +34

      I’ve never screwed over a contractor in my life but I have been screwed over by a contractor…..
      Just keep in mind, the contractor screwing the customer is more likely than the customer screwing the contractor ..
      Story after story ..

    • @buckhorncortez
      @buckhorncortez 11 місяців тому +11

      I feel the same way about contractors and always retain 10% - 15% of the total fee until the job is finished, inspected, and closed out. Have had too many contractors that don't do the job according to the contract, do substandard work, or don't finish to meet the agreed schedule. Distrust goes both ways for equally valid reasons...

    • @godbluffvdgg
      @godbluffvdgg 11 місяців тому +4

      @@buckhorncortez 10- 15 % is fine; that keeps everyone honest...

    • @godbluffvdgg
      @godbluffvdgg 11 місяців тому

      @@mycaddigo Debateable, it most likely balances out if we had the data...:)

    • @mrtruecommenter10000
      @mrtruecommenter10000 11 місяців тому +6

      That's just good Sound business I come in with my States maximum allotted on deposit and then within two or three days they they have to pay up yeah I make him give me a big chunk of money before I put a nickel into the job

  • @natej6671
    @natej6671 11 місяців тому +100

    Thanks for posting this, you guys do great work. Note to self: when you walk on a job site that looks like its already been worked on, asked a lot of questions and double your rate.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  11 місяців тому +11

      Great tip!

    • @dingusfuzzklonnkt2755
      @dingusfuzzklonnkt2755 11 місяців тому +10

      Also look at their house. The guy has his damn shingles painted from overspray. It's easy to see now watching the video and I hope you get what you are owed. If not, spread the word so he doesn't get another job withing 250 miles of the city.

  • @JJCGCAZ
    @JJCGCAZ 11 місяців тому +18

    He probably watch your videos all the time, and he is jealous that he is no like you guys! Nice, humble and one of the best!!👍🏽💪🏽

    • @beekeepermariadelgado6806
      @beekeepermariadelgado6806 11 місяців тому

      No, he is a snake, wants to make easy money on other peoples back, that’s what Trump does and has done to contractors. They end up going belly up. Disney does this all the time that is why the park is separated into multiple entities so contractors cannot collect or if they do they get o poor Ernie’s on the dollar.

  • @Electric-Bob
    @Electric-Bob 11 місяців тому +211

    Every time I put a Lien on a No Pay Client, it wasnt long before they were calling and Begging me to Remove It because a Lien tells the world they are No Good!

    • @tjallingdalheuvel126
      @tjallingdalheuvel126 5 місяців тому +3

      Imagine it ruins their credit score.

    • @marky5493
      @marky5493 Місяць тому

      what is a lien??

    • @Gimmick6
      @Gimmick6 16 днів тому

      @@marky5493 A lien is a legal claim against a property or asset to secure payment of a debt. If the debtor doesn't pay the debt, the creditor can seize or force the sale of the property

  • @smitt12345
    @smitt12345 7 місяців тому +5

    Your page is great. The amount of effort you put into your jobs and still have to deal with people like this makes me feel like I’m not alone lol

  • @gojoe36
    @gojoe36 11 місяців тому +209

    At ANY TIME with that many problems you can ask the client, "If you're unhappy we can stop the project right now" WATCH THEIR REACTION, that is key. If some one is that unhappy you know they would quit, if they are looking to screw you over they will continue on. I have been there and done it. I would rather only loose to a certain point then suck the whole job down. ALSO YOU SHOULD HAVE CALLED AN INSPECTOR OUT. Now the city is involved as to why is this gas line here and none of it passes inspection, nor did he have a permit to build a pool!!!

    • @yogib37
      @yogib37 11 місяців тому +17

      Hmmm Good point. Did he have a permit to build a pool? I see a big fine if he did not.

    • @justinh6974
      @justinh6974 11 місяців тому

      Most cities want to be notified when you dig up a gas line and expose it. That way they can give there ok to bury it after inspecting it for damage. Could be more scammers as the economy slows. Be careful!

    • @theflourcity
      @theflourcity 11 місяців тому +5

      Good advice.

    • @bodyzoasispersonaltraining9186
      @bodyzoasispersonaltraining9186 11 місяців тому +7

      To do that at his own house 😂 is really not wise at all. Glass house

    • @allenzackery1639
      @allenzackery1639 11 місяців тому +1

      Yeah, that would screw him big time...!

  • @bullislandborn
    @bullislandborn 11 місяців тому +103

    I had a customer that didn't want to pay me for a driveway I had done for him. When I showed up with a backhoe to tear it out he paid. At that point I was already out labor and materials, I wasn't going to lose anymore by tearing it out so I didn't care, 🤷‍♂️. Petty? Maybe. Did I care? Nope.

    • @JonnyDIY
      @JonnyDIY 11 місяців тому +6

      😂 that's awesome 👏💕👍

    • @greenelephant1231
      @greenelephant1231 8 місяців тому +3

      That's illegal, a contractor in Colorado did that (destroyed a bathroom he remodeled) and was charged, had to plead guilty

    • @greenelephant1231
      @greenelephant1231 8 місяців тому +2

      That's not legally allowed, it's burglary and mischief and a contractor who did similar in Colorado was charged, see the famous Terry Gregory case

    • @pmg2120
      @pmg2120 8 місяців тому +1

      I’ve threatened to do that but you can’t really do it or you’ll go to jail.

    • @michaelmalone1624
      @michaelmalone1624 5 місяців тому +2

      I work on small business computer networks . You don't pay. Your business don't operate.

  • @jeffcotton2235
    @jeffcotton2235 11 місяців тому +774

    Be sure to file a Mechanic's Lien on that job!

    • @yogib37
      @yogib37 11 місяців тому +78

      I was thinking the same thing, put a lien on it, cant sell the house until it is cleared.

    • @troyholder1
      @troyholder1 11 місяців тому +56

      Mechanics liens are so strong that they are placed in front of an IRS tax lien. Guys just a crock.

    • @RH-cv1rg
      @RH-cv1rg 11 місяців тому +26

      @@troyholder1 I don't think you are correct. The IRS has priority, then the mortgage holder, then the liens. The remaining liens are usually paid on a first filed, first to get paid basis.

    • @ThePerfectSeason1972
      @ThePerfectSeason1972 11 місяців тому +37

      That dude is a jerk and a thief!

    • @jameskim2007
      @jameskim2007 11 місяців тому

      Yup hope he doesn’t pay the lien either so they foreclose his ass.
      There needs to be better laws helping contractors get paid. We should be able to call the cops on clients not paying intentionally, it’s worse than stealing. I remember I did a job at plates bar and grill in Los Gatos and that bitch that owned that restaurant years ago didn’t pay me then had the cops escort me out of the building and the cops said “yup she does this all the time with contractors”.
      A criminal calling the cops to help her, how fucking ass backwards.

  • @jefftucker4422
    @jefftucker4422 11 місяців тому +27

    Put his name out there to protect future contractors !!!!

  • @bmlsb
    @bmlsb 11 місяців тому +65

    27 years contracting "plastering" I've encountered a couple of these types, definitely good learning experiences. Great thing you documented. Take him to small claims.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  11 місяців тому +2

      Thanks for sharing

    • @terencewelch9800
      @terencewelch9800 11 місяців тому +3

      Small claims it isn't the uk. Also, I guarantee it isn't a small amount for that amount of work

    • @bmlsb
      @bmlsb 11 місяців тому

      @@terencewelch9800 true

  • @kellyinfanger9192
    @kellyinfanger9192 11 місяців тому +4

    Thanks for posting this. I have had so many wonderful customers for so many years; I need a reminder to walk off when getting these types of signals at the earliest sign.

  • @dakotafred1829
    @dakotafred1829 11 місяців тому +63

    I'm sorry this happened to you. I watch all of your videos and your work has always been top notch.

  • @lawdtjr19
    @lawdtjr19 11 місяців тому +10

    Sorry you had to deal with that customer man! You dont deserve that ! You guys are so professional and very humble ! Don’t worry God is going to bless you even more for being the bigger person !

  • @defpixel
    @defpixel 11 місяців тому +270

    The flip flops and the vape should've been an immediate red flag.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  11 місяців тому +28

      Haha yeah I talk a lot about that in part 2

    • @davidhughes5369
      @davidhughes5369 11 місяців тому +6

      EXACTLY!!

    • @pstew124
      @pstew124 11 місяців тому +28

      yep, other datapoint to look for is over 35 wearing a baseball cap backwards wearing pajama bottoms

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  11 місяців тому +7

      bingo

    • @dingusfuzzklonnkt2755
      @dingusfuzzklonnkt2755 11 місяців тому +15

      I vape and own a glass company but wear nothing but Justins including in the summer. One look at the house is a huge red flag. A professional craftsman doesn't allow his house to look like that pile of 💩. Rotten wood, painted shingles, fogged units, I'd love to see this contractors work.

  • @ahmadrashidi
    @ahmadrashidi 11 місяців тому +4

    I have been watching you guys videos for a while now and you guys do great work. True professionals. Sorry this happened to you guys. It sucks man.

  • @ich1ban916
    @ich1ban916 11 місяців тому +384

    It looks like you have everything documented and should have little to no trouble having a court decide in your favor plus time and court costs. I hope you're able to make this Bozo pay pay the cost for his actions. Good luck to you!

    • @VaporheadATC
      @VaporheadATC 11 місяців тому +16

      People do this because they know the contractor doesn't have enough backbone to take them to court, or even file a lien.

    • @tomb816
      @tomb816 11 місяців тому +11

      Court can decide whatever they want. Unless there's a wage garnishment setup, there's nothing to guarantee the guy ever pays you.

    • @VaporheadATC
      @VaporheadATC 11 місяців тому

      put a lien on the house.@@tomb816

    • @Recedinghairline180
      @Recedinghairline180 11 місяців тому

      You can file a lein on him and he wont be able to borrow money. @@tomb816

    • @terri200026
      @terri200026 11 місяців тому

      @@tomb816
      I was a contractor for 48 years before retiring, I have had to take many people to court for non payment. Yes I have had a few that I did'nt collect on, but they were small amounts and they were not collectable only because the person had nothing. when you go to court and the judge rules in your favor, you will be given a judgement for a set amount of money including interest untill the judgement is satisfied. You may have to do a little sleuthing,
      to discover moneys or properties that the person owns. Then you take the judgement to the county sheriff's office tell the sherriff where the money of property is and and request that the sheriff execute the judgement. The sherrif will send his civil process deputy out to either collect the amount of judgement in cash or he will lock up the property and sell it at auction.
      The Sheriff can also go to the person's bank and collect the money from the person's account. There will be a charge for this service, but that charge will be added to the judgement amount.
      From what you describe, this person likely has experience with this process and will hide assets so you will have to be just as tricky and just a little mean about it.
      Get the judgement and just let it percolate for a few months and keep an eye on him. If he has a contract project going find out if he owns any of the equipment on the job.
      Set up a time with the sheriff and go to his job site and the Sheriff will damand cash on the spot, and if he does not get it he will confiscate everything of value there. every nail and hammer and wheelbarrow, vehicle and piece of wood.

  • @Bigdog12345-b
    @Bigdog12345-b 9 місяців тому +8

    Funny story, we are a landscape contractor from Dallas Texas. We had 2 out of hundreds of customers who found excuses not to pay both were from California. We don't do work for Californians sorry.

  • @digitaldiz
    @digitaldiz 11 місяців тому +304

    Out this contractor so we can get the word out to not use him at all. Make it hurt is his pocket book.

    • @jicakejijicakeji7278
      @jicakejijicakeji7278 11 місяців тому +26

      Right! Who is this guy?

    • @donnahankins8451
      @donnahankins8451 8 місяців тому

      What? R u serious? Beautiful job

    • @digitaldiz
      @digitaldiz 8 місяців тому

      @@donnahankins8451 Yes, out the customer contractor in this job. He shouldn't be treating fellow contractors like this.

    • @Write-Stuff
      @Write-Stuff 8 місяців тому

      ​@@donnahankins8451They're referring to the customer, who is himself a contractor.

    • @pauldryburgh6346
      @pauldryburgh6346 8 місяців тому +15

      ​@@donnahankins8451The contractor that he did the job for, not him.
      C'mon lassie, catch up.

  • @toddt6730
    @toddt6730 11 місяців тому +1

    Even though the video is sped up, i didn't see any mistake,it looks like a high quality job to me, especially the fact that you have to tie into existing work, looking forward to part two

  • @alatorreconcrete8910
    @alatorreconcrete8910 11 місяців тому +44

    I usually get 1 out 20 customers that give me hell. It happens, part of being in business.
    I get $100 down payment (10% or less) after the first day I form, I get 50% , on completion I get other 50%. That way if customers don’t want to pay the final payment, at least my labor and material is covered. Then Mechanic lien.

    • @6lacksh33p8
      @6lacksh33p8 8 місяців тому

      thats how the company i work for does it

  • @mediccrawler1633
    @mediccrawler1633 11 місяців тому +3

    Dude your work looks good. Results speak for themselves!

  • @FunwithBooboo
    @FunwithBooboo 11 місяців тому +17

    I like the saying that "if it looks, walks and quacks like a duck, it's a duck."
    In my older years, I can say that if I only hadn't doubted myself.

  • @davidmonsigneur9651
    @davidmonsigneur9651 11 місяців тому +1

    Chalk it up for experience, you learned an expensive but very valuable lesson. Your read is spot on and you were trying to keep your guys employed, rightfully so they are talented and it shows in the finishing. It sucks to have to deal with those types of people but they are few and far between and a distant memory soon. Keep up the excellent workmanship 👍

  • @rick2tube
    @rick2tube 11 місяців тому +9

    Awesome that you're sharing both jobs gone right and wrong. Keep spreading the knowledge...

    • @robertwarren7428
      @robertwarren7428 11 місяців тому +2

      We learn a little from things that are successful. We learn a LOT when things have gone wrong.

  • @johncostello3162
    @johncostello3162 11 місяців тому +13

    File a mechanics lien on the property. Spread the word to your associates. I had a similar situation and it took three years to get paid: he wanted to refinance at a lower rate but the bank would not approve till he paid off existing liens

    • @elrey8876
      @elrey8876 11 місяців тому +3

      I have in mind another UA-cam clip where a brickie in the UK went back and tore down all the work he'd done because they stiffed him when it came time for payment.

  • @jasonyoung1230
    @jasonyoung1230 11 місяців тому +84

    I’m out at the first sign of a customer being crazy. Can’t work for people like that

    • @NicholasWHaley7
      @NicholasWHaley7 11 місяців тому +7

      Good life rule to follow.

    • @troyholder1
      @troyholder1 11 місяців тому +2

      amen

    • @CT-vm4gf
      @CT-vm4gf 11 місяців тому +1

      Yep, you gotta read the signs. Just treat it as a lesson learnt.

    • @sebastiansebastian9553
      @sebastiansebastian9553 9 місяців тому

      Or senile and stupid ones.
      At some point AFTER you finished. They forgot to pay. They Block your number for no reason. They demand discount for ..... and .... . Like 80% discount because you wouldnt start on sunday. So they had to take the monday of work. Unbelievable
      And so on
      The Bank had made a mistake, the Bank send the money else where and so on.

  • @enjoythedecline3616
    @enjoythedecline3616 11 місяців тому +1

    Thank you for having your workers back.

  • @DeTrOiTXX12
    @DeTrOiTXX12 11 місяців тому +28

    When Omar was warning you about this contractor, it really felt like you was brushing him off. I know hindsight is 20/20 but he was really trying to get you to listen to his warnings.

  • @AUTOMOBILZ
    @AUTOMOBILZ 11 місяців тому +34

    I drove a mixer for Robertsons back in 2004, and they had issues of their own………but we ran into customers like this, trying to find any reason not to pay. Throw a lien on their property, and call it day. I watch your videos all the time, definitely a stand up company! 🔥🔥

    • @TheKingOfInappropriateComments
      @TheKingOfInappropriateComments 11 місяців тому +2

      Liens expire and you still have to sue them if they don't plan on selling the place.

    • @AUTOMOBILZ
      @AUTOMOBILZ 11 місяців тому +14

      @@TheKingOfInappropriateComments your correct, they do expire eventually…….but Real Property Liens last 10 years in California. The lien also automatically attaches to any other property in the debtors name, if it’s within the same county as the lien. The company that puts the lien is now the legal owner of that lien, which means they can legally proceed with a foreclosure on the property to collect. The lien also attaches to any property purchased in the future, if its within the same county. So if done correctly, they’re pretty effective………without necessarily having to sue.

    • @TheKingOfInappropriateComments
      @TheKingOfInappropriateComments 11 місяців тому

      How are you going to get a judgment if you don't sue? @@AUTOMOBILZ

    • @cdawg9149
      @cdawg9149 11 місяців тому

      Robertsons Concrete? No THX

    • @AUTOMOBILZ
      @AUTOMOBILZ 11 місяців тому

      @@cdawg9149 I agree

  • @ellkir1521
    @ellkir1521 8 місяців тому +4

    I've been a contractor for over thirty years and semi retired now. I've found a simple way of making sure I get my money. First thing every Contractor has learned when starting is that last check is always the hardest to get. To stop that nonsense I went to a 10% at signing, 1/3 at show up, 1/3 at half way point. All Change Orders are due at time of change up front. That way the final check at slightly below 1/3. It is so, so, much easier to collect because it's the lowest and a expected amount. If they hold out it's not a breaker for me because all my expences are out of the way and people paid.

    • @robinrodriguez480
      @robinrodriguez480 5 місяців тому

      That sounds good but I really had trouble understanding a lot of it can you please be a lil more clear on how the payments are made??

    • @ellkir1521
      @ellkir1521 5 місяців тому

      @@robinrodriguez480 if your doing a $10,000.00 job including tax for a client and they agree to your terms and agreement. You collect $1,000.00 (10 %) at the signing. The moment you show up to do the work or have to order materials you collect 3,300.00 (1/3 amount). They are now into you at 43% paid toward their project. You reach the half way point of completion, you now collect another 3300.00 which is the second 1/3 of contract amount. They have now paid 76% of the job so far at the halfway point. The last amount (assuming no change orders which are do right away) their final bill is only $2,400.00 24% of job . A much easier sum to get out of them then the 5,000.00 they would have owed

    • @lavondag1
      @lavondag1 5 місяців тому +1

      @@robinrodriguez480 Customer pays 10% the day the job contract is signed. 1/3 of the full amount payable when job is started. Another 1/3 halfway through the job. Any changes to job are to be paid at the time the changes are asked for. Final 1/3 due upon completion of the job, minus the initial 10%

  • @daviddyg4301
    @daviddyg4301 11 місяців тому +34

    Another thing you have to factor in is that the contractor friend who referred you to this nightmare customer, if he wasnt too close to that guy then he basically knew he was giving you a headache job.

  • @itsdomcifaldi
    @itsdomcifaldi 8 місяців тому +3

    Something I’ve learned through doing real estate and running a fence contracting company is that no deal is better than a bad deal.

  • @torchup
    @torchup 11 місяців тому +8

    Your instincts were correct but your integrity and pride still took charge. 30+ yrs California general contractor I learned to NEVER or always question doing unnecessary work that's specified by the homeowner. Gas lines and electrical conduits in CA backyards are rarely inspected when a previous contractor suddenly has left leaving dirt piles behind as a clue of a coverup and no inspection card signed off. Lessons are learned and cost me some big bucks over the years and red flags are really blaring sirens.

  • @AlanFuhri
    @AlanFuhri 11 місяців тому

    You’re totally a class act contractor. Totally respect your attitude & professionalism. So many opportunist out there

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  11 місяців тому +1

      Agreed, always looking forward to the next good job. Just sad that there are people doing this to hard working blue collars

  • @dennisboyd1712
    @dennisboyd1712 6 місяців тому +1

    WOW Tim you & your crew did a fantastic job, I hope you find justice from the Courts as you need to sue this customer. Any honest person could watch your video & see what a great job you did & What you had to deal with.

  • @robertnash2446
    @robertnash2446 11 місяців тому +40

    You should require a 50% down payment before you even start the job......then another 25% along the way....then the balance upon completion.

    • @OdellCompleteConcrete
      @OdellCompleteConcrete  11 місяців тому +22

      I usually do 10% at the start but yeah might have to start doing a bigger deposit

    • @aldimore
      @aldimore 11 місяців тому +13

      @@OdellCompleteConcrete Nothing wrong with asking for a larger sum on the day you arrive. No $, no start.

    • @DoeBoy999
      @DoeBoy999 11 місяців тому +14

      I wouldn't ever pay a contractor 50% of a job for anything at all to start off.

    • @totallynottrademarked5279
      @totallynottrademarked5279 11 місяців тому +4

      @@OdellCompleteConcrete Check your local laws. Most states have a cap on the percentage you can ask for down.

    • @justforfun6344
      @justforfun6344 11 місяців тому +4

      Usually you can charge 10% up front per state contractor law, but then you can have all your materials charged on day one as long as you bring them out.

  • @TexasGal4981
    @TexasGal4981 8 місяців тому

    The work is Superb!!!
    First and Last Time a NutJob takes advantage of You❤ Lessons Learned

  • @StarrTile
    @StarrTile 11 місяців тому +5

    I'm a tile contractor and I can tell you that I don't pick up one tool until half my money is paid up front, my customer can only rip me off for the last half but I never work for free.
    Not sure if you guys ever charged anything up front or you get paid one lump sum at the end, guess I'll have to stay tuned to part two😏👌🏻

    • @StarrTile
      @StarrTile 11 місяців тому

      @@BenWW27 22 years in business and every job I get half up front, or I simply walk away, my customers look for me I don't look for them so if they don't trust me they shouldn't hire me.

    • @BenWW27
      @BenWW27 11 місяців тому

      @@StarrTile They trust you but you do not trust them, an interesting paradox.

    • @livingthedreamdjm
      @livingthedreamdjm 8 місяців тому

      @@BenWW27 I paid 50% to the guy who built me a front porch and put on new siding. Might be different around here than many places. Not a lot of contractors and he had been working for many years. It's not a big place subjectively speaking. He wouldn't want the trouble. I have no idea how it works in well populated areas.

  • @Inner_formation
    @Inner_formation 11 місяців тому

    Legends, that’s some amazing work. Hold these assholes accountable. Taking advantage of the vulnerable man providing for the family. Thanks for sharing and creating awareness.

  • @johnlyn1
    @johnlyn1 11 місяців тому +8

    The first time he started giving you crap is when you should have just stopped and told him this isn't going to work out and needs to find someone else. If he refuses to pay just tell him no problem, you'll just file a mechanic's lien on the house. As a contractor I'm sure he knows how that works.

  • @etiennemarais7096
    @etiennemarais7096 Місяць тому

    People Like U Will Always Get....
    U Did A Good job.

  • @mattvisk
    @mattvisk 11 місяців тому +5

    Great job keeping your cool and being professional. Sounds like a really tough situation and terrible customer.

  • @Modsnake98
    @Modsnake98 11 місяців тому +1

    A difficult, shady thief in California? No way!!! Sorry man, keep up the good work and cant wait for the follow up

  • @kookiethebear
    @kookiethebear 11 місяців тому +2

    The work you and the crew did looks awesome!

  • @NorthernSmog
    @NorthernSmog 7 місяців тому

    havent seen part two yet but the work you did looks perfectly fine to me

  • @jerryodell1168
    @jerryodell1168 11 місяців тому +9

    My Son-in-Law owns a concrete company with His Brother in the Midwest. He had a person just like this divisive scammer customer except the Son-in-Law's customer was of the slightly violent and a very vocal type. Contractors in the area are now wary of him. If you can't be friendly, reasonable, and one who tries to stiff on the bill, it is going to cost you a lot more or you are going to have to do it yourself. And there are a lot of contractors that " will not " do business with him.

  • @ClaudioCasalvieri-gm1el
    @ClaudioCasalvieri-gm1el 8 місяців тому

    If you're not Italian, you should be. You do excellent work. Respect. You have great employees too.

  • @Pippy626
    @Pippy626 11 місяців тому +8

    If it was me in the cover of night I would hire one of the friends who don’t live here come up for a day and concrete the pipe that enters street!

    • @HVACOG
      @HVACOG 11 місяців тому +2

      Oooo. That would clog the drain pipe ? Interesting idea. Hahah.

  • @roronoabear
    @roronoabear 11 місяців тому

    Your work is amazing.. That client doesn't deserve you

  • @size-matters
    @size-matters 11 місяців тому +6

    I get 50% up front. If they don’t pay the balance put a lien on their home. It’s money in the bank. You’ll get paid if they ever want to sell or refinance or borrow money on the house.

  • @jdmb03
    @jdmb03 10 місяців тому +4

    The dude did his own utility and wall work and it shows. He obviously didn't want to pull permits and go through inspection.

  • @JosephHo-bl3hj
    @JosephHo-bl3hj 11 місяців тому

    Looks like a great work crew and great job you deserved all your pay. Stay clear of picky customers require 50 percent up front so you cover your basics😮 sorry for your loss

  • @gerrylopez5743
    @gerrylopez5743 11 місяців тому +7

    As a contractor he knows exactly what he was doing. He was setting you up before you even got there. He knew it was hard labor and figured out how to get it done for free.

  • @user-pj2jf8mm2w
    @user-pj2jf8mm2w 8 місяців тому

    Great job from Tim and the crew.

  • @jerrylong3580
    @jerrylong3580 11 місяців тому +27

    Start charging the customer an interruption fee. And make him submit all changes in writing. If you tell them this up front and is in your contact agreement and the customer signs it, your covered and I like the comment another person made about 50% up front and I’ve had contractors actually submit a bill at then of business day and if I didn’t pay they don’t come back till I did. Then again it’s all different here in California.

    • @mattingegneri1077
      @mattingegneri1077 11 місяців тому +9

      I agree! I always get 50% up front with new customers, and progression payment after that. That way you cover your material and labor as you go, and what’s left on the end is the profit. If you lose some profit, at least you paid your bills.

    • @shirleylanier4351
      @shirleylanier4351 11 місяців тому +2

      10% or $1000.00 whichever is greater by calif. law..... but you can include progress payments as work is performed

    • @mattingegneri1077
      @mattingegneri1077 11 місяців тому +2

      @@shirleylanier4351 only 10%??? That’s crazy! So as soon as you order material, your in the red. I would definitely get the 10%, have the customer pay for their own materials, and my first progressive payment would be 40% due the first time my vans/ trucks arrive on site lol

    • @wb6vpm
      @wb6vpm 11 місяців тому

      @@mattingegneri1077too many shady contractors took the money and ran, leaving the customer in the lurch.

  • @brianyoung6779
    @brianyoung6779 11 місяців тому +1

    Always go with your gut. I have been there to many times. But we always learn the hard way

  • @adambradley8645
    @adambradley8645 11 місяців тому +7

    Definitely a bigger up front, then an interim payment before the pour. That way if they don't pay at the beginning, you walk away. If no interim payment, at least youve covered your costs up to then. The interim payment would cover the concrete cost and a bit of yours. So if this ever happens occasionally, you've lost nothing. Of the customer doesn't agree to your terms of business, then move on to the next job, simple.
    I think perhaps you need to be a little more sinical about customers, then if they prove you wrong, then great. Its not a bad way of being. You should always be looking for red flags on every job.
    That way you protect you and your guys.
    Iys just a thought.
    Your a decent guy, and people like that look for decent guys because they know they can take advantage of your good nature 👍 take care and best wishes to you and your guys.

    • @seikeile3
      @seikeile3 11 місяців тому

      California only take 10%

  • @avlandscaping8592
    @avlandscaping8592 11 місяців тому

    I am a contractor too!….ALWAYS get progress payments not too ahead and not too behind so neither party is highly over leveraged….protects both

  • @MySqueakyfoot
    @MySqueakyfoot 11 місяців тому +2

    40 years experience as a general contractor and I admit I never could tell for sure when a customer wasn't going to pay until its happening right before my eyes. Mechanic lien's are only valid if submitted before a job starts, permits are in place to protect the homeowner, and in my area drainage required a permit w/ 2 sets of drawings. Anyway, best advise is to always create a paper trail on big and small jobs. Always submit a material list prior to start and note that more materials will cost more. Cash jobs are great until there's a problem, it's a business so a check is better, and buy the way on jobs I thought would be problematic I requested the homeowner write out the check, I only want a photo of the check and they could hold it until the job was completed. If it was say 3 payments, write 3 checks and I'll photograph them, then collect according to the payment schedule. Different states are different laws. Civil court could mean mediation and that could mean Monty Hall Let's Make a Deal. Also in Civil court, whoever files 1st is usually right, so you should have filed already, paid the filing fee and and US mailed the writ to the homeowner using 3 forms of mailing, and note these additional fees are on top of the payment owed. Never stop a job in the middle for non payment, that the worst thing to do, because they can sue the contractor. Instead, you file a motion in civil court for non payment and remove it once payment is made including the filing fee. I had a few that didn't want to pay, a few that I sued to get paid, and a few that it cost triple the original amount after judgements were ordered, but I always got paid.

  • @sstocker31
    @sstocker31 11 місяців тому +6

    Seems like your crew did a good job, kept the work area clean and did so under some weird circumstances as well as got the job prepped quickly. Put a lien on his house if he didn't pay......or show up with the jackhammer!

  • @1incipitvitanova
    @1incipitvitanova 6 місяців тому

    I saw the other video of the actual pour, which looked professional. I too had my own contracting business & have had my share of working for nitpicking pedantic people. Understand it is a pretense to try to get you to lower your price (inadvertently using his wheelbarrow is an extreme example). What I've learned is people are creatures of habit, for better or worse, we can't help it. Your observation that he didn't have the guys that did the patio slab back was a clue, although in hindsight it becomes more obvious. With the technology we have at our fingertips do a background check. Hard lessons learned.

  • @aday1637
    @aday1637 11 місяців тому +7

    HVAC contractor. Worst job I ever had was for another contractor. He was smarmy big-headed, thought he could cheat me. Was on the phone while I was working yelling at people over the phone. His wife phoned me at night during the job and literally screamed at the top of her lungs with a shreik that would curdle blood. They were also poor pay and complained about the job to get $$ off. It was a nightmare. I had done a similar job for his neighbor who referred me to this dude. Most of my work was word of mouth. But this dude was ignorant. Probably still is.

    • @trent1755
      @trent1755 11 місяців тому +3

      These guys are all the same. CON ARTISTS. Yelling on the phone, hoovering over your job complaining, super unprofessional, and cheap! Wanna be contractors.

  • @ryans413
    @ryans413 11 місяців тому

    When I had my driveway done I went outside and offered the guys some cold drinks. They did a great job.

  • @502outdoors
    @502outdoors 11 місяців тому +3

    Looks like you guys did awesome work so far.....

  • @MARC1-q1y
    @MARC1-q1y 8 місяців тому

    Sorry you have to encounter that kind of people. I had a job once helping out a home remodeler so I know how hard this work can be, and then to not get paid in the end.

  • @sqwashua2011
    @sqwashua2011 11 місяців тому +9

    ONE FOOT ON CENTER REBAR FOR YOUR BACK YARD PATIO? LOL YEA HE WAS NEVER GOING TO PAY

    • @JusticeForce
      @JusticeForce 11 місяців тому +2

      I wouldn't pay either. Some of that rebar looked 13, even 14 inches apart.

    • @sqwashua2011
      @sqwashua2011 11 місяців тому

      @@JusticeForce 📏📏📏

  • @neilhatton6018
    @neilhatton6018 8 місяців тому

    New to the party here! And new subscriber! Fascinating two parter video here.. hence my subscription, looking forward to watching some of your others. This customer, woah, that is something. I’ve had similar but nothing to the level you describe here.. he was out to get you from the off, you can do ultimate perfecperfection but it’ll never be right for such people, they’ve an agenda, and probably some mental illness. You did such a fantastic job, made me laugh when you said “we’re getting out today” absolutely hear ya there.. you can’t afford to rack up man hours on such crazy persons as this.. all hands on deck, get the bill in and get the hell outta there. U did amazing, I feel for you. Chin up!

  • @GWrench9
    @GWrench9 11 місяців тому +7

    He has a nice house. It bothers me that a dishonest person can be this successful....I bet he feels no shame taking advantage of people. You know, criminals that do home invasions do not feel amy shame either...

  • @barney1941
    @barney1941 11 місяців тому +1

    do you have a video of how you put drain under sidewalk?

  • @Rizzo528
    @Rizzo528 11 місяців тому +6

    As soon as you saw the pool wasn’t done you should have not bided on the job.

  • @ericdaly1349
    @ericdaly1349 5 місяців тому

    This was cool to watch. Sorry you have to deal with people like this

  • @SidewaysInTraffic
    @SidewaysInTraffic 11 місяців тому +4

    The first mistake is a car salesman doesn't buy a car from another car salesman because you know something is wrong with the car. Secondly, you should have listened to your employee instead of "yaing" him, especially if he's a good employee. Should have huddled your guys and had a talk like be extra neat and stay on your toes on this job.

  • @jeffcourtney8101
    @jeffcourtney8101 11 місяців тому +1

    Life lesson- written estimates with detailed info describing the work & materials that will be used

  • @captmack007
    @captmack007 11 місяців тому +4

    You did everything right. That guy is a crook! I work on yachts in marina del rey and there are boat owners like this too! Male and female!

  • @TedLunsford
    @TedLunsford 11 місяців тому

    I’m 7 years a part-time crawlspace contractor . I work almost exclusively on referrals . When I go to look at the job, I’m sizing up the client much more so than the job. Funny story, at one inspection, I did not get to spend enough time with HIM so I made up an excuse to come back and when I got out of the truck he asked me “ Can I ask the reason for the visit?” I said for measurements. Later we laughed about it while he was feeding me tacos in his garage. Great guy, but I needed to know that before I did work. Gotta get signed clear agreements and gotta be in their hip pocket. Another time we pulled off if a job after finding out he had fired three contractors. One was a concrete driveway. I didn’t see anything wrong. No way were we doing it. Pulled out in the SNOW. Sorry you got beat. Also I use a $20 per month service. Truthfinder (I think). Never been beat.

  • @W1LLB0
    @W1LLB0 11 місяців тому +3

    That sucks mate. Shane even dug a hole to China for that guy 😢

  • @robbybaker3680
    @robbybaker3680 11 місяців тому +1

    asking for trouble when #4 rebar is used in a 4inch slab

  • @JP-kb4yi
    @JP-kb4yi 5 місяців тому

    Im currently building a new ICF house. I refuse to pay up front BUT my contract is as follows.
    Customer directly pays all vendor invoices and all invoices are in customers name with delivery address to customers house. Weekly labor for crew is paid every Friday by customer. Contractor is paid in 4 draws for their time/labor.
    This has worked great for me the customer and my contractor. We both feel protected and have skin in the game and incentive for the project to get completed. Additional my contractor isn’t paying up front out of pocket for anything, only his time ordering all materials, managing the project, and experience is reimbursed. My house is coming along nicely and on budget. It’s so sad there are thief’s on both sides. It makes it so difficult for honest people just looking to work and hire workers to be able to do business.
    I’m really sorry the customer did this to you. 1 thing is true, not all contractors OR customers are bad, but the bad ones are hurting everyone’s reputation.

  • @davidgreen1584
    @davidgreen1584 11 місяців тому

    Lesson learned!! 👍 Been there myself!!! You keep trying your best,,,,& then you realise ,,,,,,, it’s just a job,,,,,, nothing is worth this amount of hassle & stress,,,,,,,walk away👍👍👍👍

  • @thomascoyne157
    @thomascoyne157 11 місяців тому

    Nice work on part one👍👍👍👍👍🇬🇧Manchester England 🇬🇧

  • @vicd7350
    @vicd7350 11 місяців тому +1

    Quick question. Did that existing patio slab also have 10” of road base and sand?

  • @jonheath2790
    @jonheath2790 9 місяців тому

    Sorry this happened to you. I was a contractor for 15 years. Fortunately I only got ripped off a couple of times. It hurts especially when you do a good job. The finished job looked great.

  • @snoisitayoshinobu6816
    @snoisitayoshinobu6816 8 місяців тому

    I'm sorry you had to go through all that brother, keep doing what you do bro, what you do to others, others will do to you... The owner will learn that verse one day..

  • @caroldelaney4700
    @caroldelaney4700 8 місяців тому

    You did a fantastic job it looks brilliant.personally I would name and shame that deceiving homeowner he needs to be taught a lesson.

  • @TerryMasri
    @TerryMasri 8 місяців тому

    File a lien on his property for non-payment if local laws allow it. You did an excellent job documenting the work you've done that should greatly help when suing this clearly corrupt and abusive client. What an opportunitic jerk!

  • @whilomforge3402
    @whilomforge3402 11 місяців тому +1

    I’m a GC in NY. I would never, not in a million years, treat someone that way. I prefer to work with the other GC’s and contractors around me, to make sure we all can have good jobs and make a good living.

  • @donchonealyotheoneal5456
    @donchonealyotheoneal5456 11 місяців тому +1

    😢 dude I dealt with the same type of mother trucker. That's when I started getting half of the bid up front from everyone even my mother. I was a general contractor for 30 years. In the construction field for 45, my dad was a general contractor. We've all been screwed before but it's really hard to take when it's from another contractor, especially one that doesn't know what the hell they're doing. Now I just work for my family for free. I do get free meals!

  • @richiebordelon8164
    @richiebordelon8164 11 місяців тому +1

    This was more entertaining than anything Disney is putting out HA

  • @amandagardner565
    @amandagardner565 11 місяців тому +2

    make sure to send a link for the video to the local council/town building inspector with a comment look at the gas line at 5:40, he will be paying to have that awesome slab cut up to fix the gas and electrics that are not up to code, and they might have a close look at what else he's cut corners on
    here in Australia the water, gas, phone and electric MUST be 600mm below (2 foot).

  • @eddiediesel9035
    @eddiediesel9035 8 місяців тому

    You guys did a great job.

  • @leagarner3675
    @leagarner3675 11 місяців тому

    Wow, you guys did an amazing job in a complicated area.

  • @josephmorrison2509
    @josephmorrison2509 11 місяців тому +2

    Did you not have a draw schedule where you take 50% upfront another 25 when you’re 50% done 20% on your 75% done leaving only 5% for the final payment . I’ve been stiff once or twice and we change the way we do our business if they have an issue with that payment schedule I don’t take the job, it’s too costly. 90%of my work is word-of-mouth so we’ve been lucky so far but in terms of being stiffed I can’t stand people who watch people work their asses off all day long planning to rob them because that’s what it is robbery it’s despicable. I hope it worked out well for you Godspeed.

  • @b.powell3480
    @b.powell3480 11 місяців тому

    I hope you passed the word to all your other contractor friends and especially the one contractor who recommended you to this cheap guy !!, glad you had all the video evidence to use for a court case !!

  • @lisaamirant5595
    @lisaamirant5595 11 місяців тому

    Your team was amazing and the job was stellar. I would love to have your company do work for me anytime. I’m sure any judge will see what this joker is trying to get away with.

  • @richardmercado6700
    @richardmercado6700 11 місяців тому

    You guys do awesome work! Unreal!

  • @mrhatch117
    @mrhatch117 11 місяців тому +1

    Job well done, sorry that you got treated poorly. It’s a double edged sword on getting paid and requiring partial payment up front. I have paid 50% upfront a few times and got burned several times. Myself as a consumer will never do that again. I have always thought that if the contractor can’t manage his money he isn’t a contractor that you should use. However after seeing this I have a better understanding

  • @Noelzsazsa
    @Noelzsazsa Місяць тому

    I noticed you use wooden pegs have you ever tried Star pickets we use them and tac screws you can reuse the screws multiple times the pickets can be dangerous and cut you so the yellow caps on the top you can get a lot longer tac screws are so good very fast and cost effective