***The Engine Pro DOES have a usb charger at the bottom of the computer*** Which would you choose? Let us know below. The m20 currently has £150/$200 off using the codes in the description.
Just like you said M20 is cooler but i'm very satisfied with my engine pro especially in London. Had i lived somewhere in the midlands having to travel for work 15-20 miles, probably M20 would be a go.
Before making the decision to purchase an Engwe e-bike, I feel it's important to share my personal experience with the company and their product. I bought my Engwe e-bike in March 2023, and within a short span of time, I ran into technical issues with the bike. When I reached out to Engwe's customer service for assistance, the response time was far from satisfactory. Although I understand that troubleshooting can be a complex process, their response took a full 24 hours each time. Moreover, I was asked to conduct a series of tests on my own, which included using a multimeter to check the battery and the charger, and then recording a video of the process to send to them. After complying with their requirements, I had to wait another two days for their next response. The entire process has been quite frustrating and time-consuming, and it is still ongoing. Based on my experience, I have concerns about the efficiency of Engwe's customer support, as well as the reliability of their e-bikes. As a consumer, I believe we deserve products that function as promised and customer service that is prompt and effective. Unfortunately, in my experience, Engwe has fallen short in these aspects. While this is just my personal experience, and others may have had different ones, I feel it's essential to share it for the sake of potential customers. I advise thoroughly researching and considering other options before deciding to purchase an Engwe e-bike."
Top report David. I feel like I am always attracting bad luck over the years with all the multiple "gadgets" I purchase, and believe me, I am into everything that is released these days, I live for technical gadgets which these eBikes fall into the category of. After hearing your report, and realising how this company works, it reminds me of RealSimGear (flight sim device company) who asked me to do similar tests even after I had sent them videos with 100% proof I could not have been faking my "report of major issues" with one of their products. This M20 maybe fine if received by a customer as working 100%, but it sure does sound like Engwe just want to make ££££££'s from their admittedly "fine as long as there are no defects" products, but they sure seem to not have anything setup at their end to support the high paying customers in terms of an instant (ish) response system to customers with problems they did NOT pay £1000 or so to have to endure. Again, brilliant write up from you David.
To add to what you said,I am in the uk and the battery and charger didn,t last 2 months. I had heard about their customer service taking a while and hoped nothing would go wrong lol. I Have had a whole list of issues, Brakes, regen, chain jumps as front crank out of line with the chain, rear shocker comes loose, seat comes loose teeth worn away. It is off the road as waiting for charger and I fear also will be needing a battery. Luckily I had a multimeter and although I wasn't keen to poke about a lithium battery it was the only way forward. I did expect a little more than 2 months for nearly 1300 quid.
The Engine Pro has the USB port at the bottom of the display under a rubber cover. You can also change the PAS levels from 3 upto 9 levels plus set the individual power levels % for each step. If you hold the ON button down when the display is off then the password screen comes up. Enter "1212" to open the controller and cycling parameter advance menu. The Engine Pro has a 23A controller, but SPORT mode is set to 20A from the factory. I set mine to 21A for 1008w to the motor instead of 960w at 20A from the factory.
@That Story, I explained how to get into the advance menu in my comment. Turn the key to the ON position, Hold the ON button down for about 5 seconds until the Password screen comes on. Enter "1212" using the up/down and enter buttons. That should bring you to the advance settings menu for the controller and cycling parameters. In the controller settings menu you can scroll down to the mode (eco, normal, sport) and it will show the Amp setting for each mode 10a eco, 15a normal, 20a sport. You can change the Amp level for each of these individually. 20A to 21A isn't much of a difference, but since the controller itself is rated at 23A, that might be the highest you can set it. That would be 1100w to the motor. The Amp setting on the display can go up to 60A, but that not do anything or might fry the controller itself. Hope this helps.
I just got m20. Hopefully police is not going to take it of me. Since here in Bedfordshire loads of people ride ebikes and I don't see police bothering anyone. I think it comes down if you ride like a knob or not.
Here's my 18 month review of the Engine Pro. I ride it to work every day. On and off road. Some parts are very bumpy and muddy through a field and towpath. I've really put it through its paces. Not jumping and stuff, just on and off road commute. Done 2200 mile so far. Rode in all conditions +40c heat to -14c freezing. The positives: It looks good. The format of the bike is great. It fits on the back of my boat folded. The fat tyres have coped very well with loose gravel, mud, snow, ice. It's really fun to ride and I would love this bike if it wasn't for... The negatives: It's very cheap. The range is about 10 miles. The battery power sags allot after 5 miles and the SOC % reading is a joke. I need to charge it every day and it takes about 4 hours. Electrically it is cheap. I just noticed one of the pins for the rear hub motor is starting to melt the connector. This means it's drawing too much power for the wiring and will likely fail soon. But even then the power of the bike is weak. (it feels amazing the first few times you ride it, but quickly feels underwhelming after a bit). I have the 500W version and it puts out 750W continuously using the throttle. It is not enough power and accelerates pretty slowly. It only goes 21mph unless down hill, then the top speed is 25mph. That is the absolute maximum you can go, as over that speed the motor works against you. You can only pedal upto 21mph, over that the wheel is turning too fast for the sprocket gear and you just ghost pedal. The power levels are a joke. All they do is cap your speed. So for example P1 will deliver 750W up to 5mph then nothing. While P5 will deliver the same 750W up until 21mph. The cadence sensing pedal assist will again just dump the full wattage if you turn the pedals. No proportional power delivery unless you use the thumb throttle and that is very finicky. The eco / sport modes have no discernible difference. None. It's just full power or nothing, capping at 21mph, which leads to a very jerky (but fun) ride. Mechanically it is very cheap. The folding mechanism is solid though. The breaks are cheap and you can't refill the hydraulic fluid properly (just at the top). They leaked after 12 months so have been replaced. The mudguards! arrghh! They are noisy and fail constantly, as in fall off. The issue is the rear guard is mounted on two different articulating points, which move in relation to each other as the suspension deflects. This flexes the steel, fatiguing it and causing it to snap. I have welded brackets, used hinges, fabricated mounting plates just to name a few solutions. Have just replace them with aluminium ones with 7 additional bolts, 4mm thick fabbed aluminium mounting plates, 2 stays, rubber dampeners and jubilee clips. We'll see how long they last (my builds are good btw). Also the mudguards are exactly the same width as the tyres, and only cover one third of the circumference, so you get muddy even with them. The head set is starting to go now after 18 months, with some creaky noises. Maybe just needs new bearings. The rear suspension is shoddy. It used nylon bushings instead of bearings and they failed almost immediately so have been replaced with proper rifle bearings. The pivot points for the rear suspension aren't made correctly. Hard to explain but the crossbeam is slightly to short (or recess is slightly to shallow), meaning you cant tighten the bolts up enough. This means you either have them working loose constantly, or in my case, you use thread lock to keep them in place but with a tiny (tiny) bit of play. Over time this play has worn the suspension mounting point and it's now gone floppy. Hard to explain, it's just bad and is staring to fail. Obviously if the rear suspension mechanism does fail it could be quite dangerous. The crank arms are soft as butter and the pedals have stripped out. The pedals are also worn loose and floppy. The lights are rubbish. The cadence sensor fails if mud or debris gets in it, meaning the motor cuts out and it's throttle only until you clear it. The bearings in the front wheel failed and replaced. The rear hub motor seems ok, but as the ring gear of the planetary gear system is cut straight into the wheel itself, if it strips you will need a whole new wheel/motor. The cassette gears are cheap and floppy. The chain is sooo long/loose and falls of if it gets too bumpy. The gear shift lever doesn't register position anymore, nor dose it return so you need to pull it back. I could probably think of more issues. You get the idea. Really this bike is very cheaply made. It looked amazing when new. Felt great to ride when new. After 6 months things were starting to break. 12 months and it's needing a few £100 to keep it going. And now at 18 months i'm getting ready to let it die. It's just not well made. To be clear, I ride this bike every day down some dirt tracks and it needs to be rugged. If you are only going to ride it occasionally then it may be ok (i would get the hard tail version though). Lots of people ask me about it. I cannot recommend it due to cheapness. I've used it hard, and it's not a work horse. Notice how all the reviews are shiny new bikes with some sort of money off promotion? This is my real world experience. If Specialized or Cannondale or someone made a good quality bike in this format; folding, 20x4" wheel, it would be amazing (and expensive). What we have here though is a cheap, fun, junk bike that will barely get you two years commuting. Having done it, I wouldn't again.
@@e-VRC Thanks for making the vid :) I' don't think I've ever had 28mph out of it. The most I get is about 25 (assuming the speedometer is accurate). There is a hill I go down on my commute and no matter how hard I peddle, how heavy my load is, how strong the wind is - it wont go faster than about 25 (ish). Even if you peddle like the clappers you can feel the resistance in the motor working against you at that speed. Like you are now peddling faster than the electromagnets are changing poles, and the magnets are holding you back rather than propelling you forward. RE range. I've never rode it until empty so don't really know. I probably do about 8 miles in a day, some hills and some rough terrain, and it probably uses 66% of the battery. I do use the throttle allot though. The battery hasn't noticeably lost capacity. Also forgot to mention in my review... I fold and unfold it every day, and the folding mechanism has held up well.
@TW0T0M odd... it sounds like a different bike. I wonder if you got a dodgy one. 100kgs here and it gets me close to 30 with little effort and speed was fine until very low battery. Not disputing your findings of course. Just wondering if you fell foul of inconsistent quality control.
@@e-VRC It's possible I got a dud but I don't think that's the case. I was looking for defects from day one and I didn't notice any of these problems when I first got it. Infact I thought it was amazing. It's only after spending allot of time with it I've noticed these issues. How many miles have you done on it? Also I *think* I have the wheel diameter set to 20" on the computer, and that is giving me an accurate speed. Can't be sure though. It felt fast when I first got it. Other people tell me it looks fast. But now it feels sloooow so maybe I just got used to the speed xD Definitely notice the drop in voltage when the battery is tired though.
Engine pro has usb on the display though rather than the battery like the M20. I really love my Engine pro. Engwe as a company don't scrimp on parts and make well built bikes for the cost. Would like to try the M20, as it does look cool. Ive just read the comment below, who also explains the usb 😄
i'd really love to see a hybrid made of both of the best bits from the engine pro and the m20 "WHOLE FRONT FORK /HANDLE BARS AND LIGHT SETUP FROM THE M20 AND PUT THEM ON THE ENGINE PRO" i think it would look awesome
If something breaks do they have a service on Europe ? As far as I know every e bike will have some problems after some time, and I want to know that the warranty will cover some of the problems
I got the kristall rx20 which is very similar to the engine pro. Alot of the components are on the cheaper side. Ended up upgrading forks, rear shocks, 4 piston brakes, front and rear lighting, handlebars and seat.
Im selling a volt electric bike which is 250w and 15.5 mph speed. Its a foldable bike like the engine pro. I'm based in Manchester if you're interested.
@graham moore Read my other comments it explains. Plus these video reviews are bias because the video makers get free bikes and kickbacks when the bikes are sold. I'm telling you as an actual person that got ripped off
Did ya ever get it? They are ignoring me. Won't answer calls or emails. Ordered one 2 weeks ago and FedEx trashed it and sent it back before getting to me. Now no one is responding to me. They got my money and I got nothing but stress. I would recommend another company that has descent customer service. They should have sent a replacement immediately but they seem to think FedEx mess up is on the customer as they wait to get the damaged one back before they think about doing anything. So instead of 4-5 days delivery, I'll be lucky to get it in 3 weeks, if I even get it, as they are ghosting me. Be ware of this shady company.
They sent my Engine Pro with the shimano tourney derailer mech, so it seems like the altus is not garanteed. Which was kind of disapointing. Also the bike is super heavy, at has a lot of creeking, but othervise I'm generally satisfied. It's a fun bike with a lot of power, a decent sized battery and you can actually comfortably pedal it.
Yeah my main complaint from my review were the creaks and clangs but it's great. Altus isn't really much better than Tourney I would have really been upset if it came with mechanical brakes though. If there are altus pics on the site you should argue they sent the wrong one and ask them to send you an altus set. Then if you don't really care you could keep it as spare or sell it.
How does the riding comfort compare between the two? Just going by looks the M20 looks like it would be a lot more comfortable for long rides, and the engine pro looks more like the standard midevil torture device you usually get on these things.
Haha. So far the m20 saddle is really nice. I'm yet to take it on a long journey though. The Engine saddle always felt nice to me but when I did a range test on the c20 pro which has the same saddle it was killing me by the end.
On my Engine Pro the back wheel makes a rattle noise and doesn't spin freely like the EP-2. Is yours the same? I'm not sure if it's because of the regen braking or I have a dodgy wheel. Any help would be appreciated.
Yes to the second question. The regen is causing that so that's normal. As for the rattling. Check my review as I talk about rattling maybe it's the same. Some people tightened things up to fix it.
Hello, my friend, where can I get such a back seat with a backrest, the same as on a Engine pro bike? I hope for an answer. I am following you from the Netherlands.😊
I find the m20 really comfortable. More so than the engine. But the engine is easier if you're pedalling. Spine wise inhave no idea and probably depends on how tall you are. The seat can be raised on the engine so it's probably better for taller riders. But the m20 seat is much nicer.
@@e-VRC thx for answer. I am thinking about buying a bike for my wife, she is 1.61 meter. I would buy m20 for me but there isn't trunk and take food water and rest thing for family ride.
Depends what repair is needed. Brakes, gears, chain are the same as what you'd get on any bikes. When it comes to electronics, they could easily repair if they had the parts. E.g. if engwe for example sent you a new controller to replace a faulty one. Sometimes in this case a local escooter repair shop might be better. I think local bike shops turn away these bikes to stop people buying them.
Would you recommend these bikes to someone who will be riding everyday for long periods of time in a city with lots of hills? In my case, I'm thinking of buying the M20 for deliveries.
Yeah definitely. If you have a way of holding the delivery goods the m20 will be amazing. But of course the engine pro is more suited to holding a carrier.
did you ever get a sambike 20" folder similer to the ado to test you said you would try but all we see on youtube is engwe bikes is that because it was started by a bloke in london who got sick of riding the bus to work lol please try show how good the samebike is
Good question. Pretty sure it could go both ways. Let me know if the amazon page says differently and I'll go investigate. But underneath on right should be same as above on left. Mine didn't give me a good view from the top side.
Note to all if like me you live in a hilly part of the uk then don't even think about wasting your money on a 250w bike. The laws are based on level ground. I find riding up hill against the ever present coastal winds that 750w is not even enough power and have to pedal also in 4th gear. So do you obey the law or get to the top of the hill ? Which is the sole reason I wanted an ebike !!!!!!
They all seem to ride real fast. The engine pro with its big rack would be great. Or an eskuta sx since they can be locked and immobilised real quick but they only go 15.5 mph
Hey. I've not had that bike so I'm really not sure. However they do tend to fit in a similar way. Having said that the engwe ep2 pro mudguards are different to the engine pro mudguards. They fit but you have to bend or un bend the arms. Take a close look at both bikes. Takr note if the arms fit in the same way and roughly at the same place. And does the top of the mudguard fit in a similar place. If so then there's a good chance you.can make them fit. But it's not certain.
@@e-VRC thanks for getting back to me , a think a might give them a go , shame that there isn’t an alternative mudguard for the engwe something different to stock ones , never mind Al keep searching lol , thanks for your help muka 👌
@@e-VRC Hi I had a punture within 3 weeks on the front, tried pushing it and with the hot sun nearly killed me. So I chained it to a lampost and came back with tools and pump. Front repair pretty easy rear was a pain in the butt with the motor wires etc.
@@mrdetecting neither here. But if you buy them now I think they're locked to 15.5 and throttle only goes to 4mph which kind of makes it ok but still a bit of a grey area.
Please don't keep using kilometres all the time. People in the UK don't do kilometres we do mph, you then have to keep looking to see what it is in mph. Great video but only quibble is the constant use of kilometres.
@@stevenfennell7020 im under 60, km isn't a real measurement. Its just used by pussies, because it's a bigger number. A century is 100 miles, 100klm-62mls is for drop outs.
@@norme1850 hi norm, how is your bike holding ? I read some bad reviews on Amazon and I’m really thinking about buying this bike, probably the engwe ep-2 pro (because I’m really tall) I want to use it for food delivery part time job 4-5 hours per day
Anyone here that bought a ENGWE M20 have problems with the Display. I programed everything except the Power-On password. Rode the bike around town and it was fine. I wanted a password on it to keep the wife off of it. Scene P8 is for the password setting. Now the P8 screen won't take my PW. When you power up the displays lights up then switches to the P8 screen and won't take my PW. So in short the bike is dead. I tried to set back to factory settings (Holed Power and + buttons at the same time), nothing just P8 screen. I even unplug the control box hoping to reboot it, nothing just a P8 screen. Called the company and they said, "Send order number , where you bought and a video of the problem". Is there anyone who has the same problem. Thanks
@@e-VRC I'm in contact with ENGWE, which they are rather sloooow to respond to anything. They had me send a video of the display while I ran the Power-On pass word P8 screen. They then screen shot me the page out of the M20 manual (par 4-8 Power-On password setting) and said to try this and send another video with the results..... Nothing change still back to P8. That was a waste of time so far. Very nice bike very disappointing service AFTER THE SALE so far............
@RomeoFoxtrotShallWeDance sorry to hear this. Hope they manage to sort it for you. Problem is they will deal with so many people who have no idea about anything at all (the type that won't read the manual) and will solve problems with really simple methods. When there's a real problem then it can be frustrating having them go through the simple stuff first. Hope it gets sorted 🤞
@@e-VRC I sent them a video of the Power-on password setting..their answer was they screen shot me the instructions to the Power-on password setting from the manual I used to get into this mess. I asked just send me a new Display and Control box and ill return the old ones for you to figure out.....
Did you ever figure a quicker way to get ahold of them? They are ignoring me. Won't answer calls or emails. Ordered one 2 weeks ago and FedEx trashed it and sent it back before getting to me. Now no one is responding to me. They got my money and I got nothing but stress. I would recommend another company that has descent customer service. They should have sent a replacement immediately but they seem to think FedEx mess up is on the customer as they wait to get the damaged one back before they think about doing anything. So instead of 4-5 days delivery, I'll be lucky to get it in 3 weeks, if I even get it, as they are ghosting me. Be ware of this shady company.
X20 is the same price as M20 but 2000w and 30ah..... X20 is by far better than both M20 is good but you're going to want more power and more range for SAME PRICE
Technically they're both illegal on the road in the uk and the eu unless registered as a moped which can be tough if they're missing certain moped requirements. Some people limit them to legal ebike speeds and some people don't bother and ride them anyway.
@@e-VRCif I said it once I said it million times. Ride sensibly and police not gonna bother you. It's the little arseholes on surrons that ruining it for all of us...
@@mikewade777 if it is more than 250w it is a powered vehicle so requires licence, registration and insurance. There are no established standards of construction for these bikes so they impossible to insure, therefore impossible to use legally on UK roads.
I received my M20 in the mail this bike is cheap and terrible quality. The bike came with many defects and customer service is a ghost I recommend that you stay away from this bike
@e-VRC The battery came mounted completely crooked to the side. My seat came with staple holes on top of it. The bike has no torque extremely slow and underpowered especially up hills.The Motor is noisy and the bike is very low quality in general.The Customer service is terrible they do not answer the phone emails or chat option on their website. From the sounds of how great you claim this bike to be they must have sent you one in exchange for a good review or maybe you get a kickback when someone buys one with your code
***The Engine Pro DOES have a usb charger at the bottom of the computer***
Which would you choose? Let us know below. The m20 currently has £150/$200 off using the codes in the description.
I have the m20 throttle doesn't work any advice
@@edzfatz9310 look along the wire, make sure it's plugged in.
@@e-VRC ok
It also has an extendable kickstand. Adjusted on the back side which makes it a little clunky but it’s there.
Just like you said M20 is cooler but i'm very satisfied with my engine pro especially in London. Had i lived somewhere in the midlands having to travel for work 15-20 miles, probably M20 would be a go.
Before making the decision to purchase an Engwe e-bike, I feel it's important to share my personal experience with the company and their product. I bought my Engwe e-bike in March 2023, and within a short span of time, I ran into technical issues with the bike.
When I reached out to Engwe's customer service for assistance, the response time was far from satisfactory. Although I understand that troubleshooting can be a complex process, their response took a full 24 hours each time. Moreover, I was asked to conduct a series of tests on my own, which included using a multimeter to check the battery and the charger, and then recording a video of the process to send to them.
After complying with their requirements, I had to wait another two days for their next response. The entire process has been quite frustrating and time-consuming, and it is still ongoing.
Based on my experience, I have concerns about the efficiency of Engwe's customer support, as well as the reliability of their e-bikes. As a consumer, I believe we deserve products that function as promised and customer service that is prompt and effective. Unfortunately, in my experience, Engwe has fallen short in these aspects.
While this is just my personal experience, and others may have had different ones, I feel it's essential to share it for the sake of potential customers. I advise thoroughly researching and considering other options before deciding to purchase an Engwe e-bike."
Top report David. I feel like I am always attracting bad luck over the years with all the multiple "gadgets" I purchase, and believe me, I am into everything that is released these days, I live for technical gadgets which these eBikes fall into the category of. After hearing your report, and realising how this company works, it reminds me of RealSimGear (flight sim device company) who asked me to do similar tests even after I had sent them videos with 100% proof I could not have been faking my "report of major issues" with one of their products. This M20 maybe fine if received by a customer as working 100%, but it sure does sound like Engwe just want to make ££££££'s from their admittedly "fine as long as there are no defects" products, but they sure seem to not have anything setup at their end to support the high paying customers in terms of an instant (ish) response system to customers with problems they did NOT pay £1000 or so to have to endure. Again, brilliant write up from you David.
To add to what you said,I am in the uk and the battery and charger didn,t last 2 months. I had heard about their customer service taking a while and hoped nothing would go wrong lol. I Have had a whole list of issues, Brakes, regen, chain jumps as front crank out of line with the chain, rear shocker comes loose, seat comes loose teeth worn away. It is off the road as waiting for charger and I fear also will be needing a battery. Luckily I had a multimeter and although I wasn't keen to poke about a lithium battery it was the only way forward. I did expect a little more than 2 months for nearly 1300 quid.
The Engine Pro has the USB port at the bottom of the display under a rubber cover. You can also change the PAS levels from 3 upto 9 levels plus set the individual power levels % for each step. If you hold the ON button down when the display is off then the password screen comes up. Enter "1212" to open the controller and cycling parameter advance menu. The Engine Pro has a 23A controller, but SPORT mode is set to 20A from the factory. I set mine to 21A for 1008w to the motor instead of 960w at 20A from the factory.
Hi Norm, could you explain to me how you change the controller from 20 A to 21A in the sport mode please?
Did you notice a difference in speed?
Yeah would love to know how you do this please norm. Like others have said does it make a difference?
@That Story, I explained how to get into the advance menu in my comment. Turn the key to the ON position, Hold the ON button down for about 5 seconds until the Password screen comes on. Enter "1212" using the up/down and enter buttons. That should bring you to the advance settings menu for the controller and cycling parameters. In the controller settings menu you can scroll down to the mode (eco, normal, sport) and it will show the Amp setting for each mode 10a eco, 15a normal, 20a sport. You can change the Amp level for each of these individually. 20A to 21A isn't much of a difference, but since the controller itself is rated at 23A, that might be the highest you can set it. That would be 1100w to the motor. The Amp setting on the display can go up to 60A, but that not do anything or might fry the controller itself. Hope this helps.
@e-VRC, not much of a difference. Maybe set at 23A it might be a more noticeable.
⚡👀⚡
*M20 just looks so* 🤩 but the Engine Pro will attract less attention from the old bill
Yeah they did so well with the m20 looks. There's always bmx handlebars for the engine pro though. Looks pretty good with them. C20 pro too I bet.
Don't think it would take very long to get stopped by the police on the m20,looks to much like a motor bike,Engine pro would be my choice
Fair comment. I've been sticking to my standard bike helmet in order to convince people it's a pedal bike 😅
I agreed.
Just leave on max limit speed.
I just got m20. Hopefully police is not going to take it of me. Since here in Bedfordshire loads of people ride ebikes and I don't see police bothering anyone. I think it comes down if you ride like a knob or not.
Hey I'm a nob and l resemble your remark. 😮 😂
Here's my 18 month review of the Engine Pro. I ride it to work every day. On and off road. Some parts are very bumpy and muddy through a field and towpath. I've really put it through its paces. Not jumping and stuff, just on and off road commute. Done 2200 mile so far. Rode in all conditions +40c heat to -14c freezing.
The positives:
It looks good. The format of the bike is great. It fits on the back of my boat folded. The fat tyres have coped very well with loose gravel, mud, snow, ice. It's really fun to ride and I would love this bike if it wasn't for...
The negatives:
It's very cheap. The range is about 10 miles. The battery power sags allot after 5 miles and the SOC % reading is a joke. I need to charge it every day and it takes about 4 hours.
Electrically it is cheap. I just noticed one of the pins for the rear hub motor is starting to melt the connector. This means it's drawing too much power for the wiring and will likely fail soon. But even then the power of the bike is weak. (it feels amazing the first few times you ride it, but quickly feels underwhelming after a bit). I have the 500W version and it puts out 750W continuously using the throttle. It is not enough power and accelerates pretty slowly. It only goes 21mph unless down hill, then the top speed is 25mph. That is the absolute maximum you can go, as over that speed the motor works against you. You can only pedal upto 21mph, over that the wheel is turning too fast for the sprocket gear and you just ghost pedal. The power levels are a joke. All they do is cap your speed. So for example P1 will deliver 750W up to 5mph then nothing. While P5 will deliver the same 750W up until 21mph. The cadence sensing pedal assist will again just dump the full wattage if you turn the pedals. No proportional power delivery unless you use the thumb throttle and that is very finicky. The eco / sport modes have no discernible difference. None. It's just full power or nothing, capping at 21mph, which leads to a very jerky (but fun) ride.
Mechanically it is very cheap. The folding mechanism is solid though. The breaks are cheap and you can't refill the hydraulic fluid properly (just at the top). They leaked after 12 months so have been replaced. The mudguards! arrghh! They are noisy and fail constantly, as in fall off. The issue is the rear guard is mounted on two different articulating points, which move in relation to each other as the suspension deflects. This flexes the steel, fatiguing it and causing it to snap. I have welded brackets, used hinges, fabricated mounting plates just to name a few solutions. Have just replace them with aluminium ones with 7 additional bolts, 4mm thick fabbed aluminium mounting plates, 2 stays, rubber dampeners and jubilee clips. We'll see how long they last (my builds are good btw). Also the mudguards are exactly the same width as the tyres, and only cover one third of the circumference, so you get muddy even with them.
The head set is starting to go now after 18 months, with some creaky noises. Maybe just needs new bearings. The rear suspension is shoddy. It used nylon bushings instead of bearings and they failed almost immediately so have been replaced with proper rifle bearings. The pivot points for the rear suspension aren't made correctly. Hard to explain but the crossbeam is slightly to short (or recess is slightly to shallow), meaning you cant tighten the bolts up enough. This means you either have them working loose constantly, or in my case, you use thread lock to keep them in place but with a tiny (tiny) bit of play. Over time this play has worn the suspension mounting point and it's now gone floppy. Hard to explain, it's just bad and is staring to fail. Obviously if the rear suspension mechanism does fail it could be quite dangerous.
The crank arms are soft as butter and the pedals have stripped out. The pedals are also worn loose and floppy. The lights are rubbish. The cadence sensor fails if mud or debris gets in it, meaning the motor cuts out and it's throttle only until you clear it. The bearings in the front wheel failed and replaced. The rear hub motor seems ok, but as the ring gear of the planetary gear system is cut straight into the wheel itself, if it strips you will need a whole new wheel/motor. The cassette gears are cheap and floppy. The chain is sooo long/loose and falls of if it gets too bumpy. The gear shift lever doesn't register position anymore, nor dose it return so you need to pull it back. I could probably think of more issues. You get the idea.
Really this bike is very cheaply made. It looked amazing when new. Felt great to ride when new. After 6 months things were starting to break. 12 months and it's needing a few £100 to keep it going. And now at 18 months i'm getting ready to let it die. It's just not well made. To be clear, I ride this bike every day down some dirt tracks and it needs to be rugged. If you are only going to ride it occasionally then it may be ok (i would get the hard tail version though). Lots of people ask me about it. I cannot recommend it due to cheapness. I've used it hard, and it's not a work horse. Notice how all the reviews are shiny new bikes with some sort of money off promotion? This is my real world experience. If Specialized or Cannondale or someone made a good quality bike in this format; folding, 20x4" wheel, it would be amazing (and expensive). What we have here though is a cheap, fun, junk bike that will barely get you two years commuting. Having done it, I wouldn't again.
Thanks for your experiences 👍 has your engine pro never gone 28+ mph or more than 10miles range?
@@e-VRC Thanks for making the vid :) I' don't think I've ever had 28mph out of it. The most I get is about 25 (assuming the speedometer is accurate). There is a hill I go down on my commute and no matter how hard I peddle, how heavy my load is, how strong the wind is - it wont go faster than about 25 (ish). Even if you peddle like the clappers you can feel the resistance in the motor working against you at that speed. Like you are now peddling faster than the electromagnets are changing poles, and the magnets are holding you back rather than propelling you forward.
RE range. I've never rode it until empty so don't really know. I probably do about 8 miles in a day, some hills and some rough terrain, and it probably uses 66% of the battery. I do use the throttle allot though. The battery hasn't noticeably lost capacity.
Also forgot to mention in my review... I fold and unfold it every day, and the folding mechanism has held up well.
@TW0T0M odd... it sounds like a different bike. I wonder if you got a dodgy one. 100kgs here and it gets me close to 30 with little effort and speed was fine until very low battery. Not disputing your findings of course. Just wondering if you fell foul of inconsistent quality control.
@@e-VRC It's possible I got a dud but I don't think that's the case. I was looking for defects from day one and I didn't notice any of these problems when I first got it. Infact I thought it was amazing. It's only after spending allot of time with it I've noticed these issues. How many miles have you done on it?
Also I *think* I have the wheel diameter set to 20" on the computer, and that is giving me an accurate speed. Can't be sure though. It felt fast when I first got it. Other people tell me it looks fast. But now it feels sloooow so maybe I just got used to the speed xD
Definitely notice the drop in voltage when the battery is tired though.
He did mention he has the 500W version of the Engine Pro. Wondering if that's why the bike isnt hitting a higher top speed than the current gen ones.
This channel is helping me a lot to make my decision, regards from Lisboa
Glad it's helped you. Enjoy the ebike adventure! 🤟
Engine pro has usb on the display though rather than the battery like the M20. I really love my Engine pro. Engwe as a company don't scrimp on parts and make well built bikes for the cost. Would like to try the M20, as it does look cool. Ive just read the comment below, who also explains the usb 😄
Yeah I'm generally very impressed by them. Thanks for the usb thing. Looks like everyone's going to get me on that 😅😅😬😬
We're did you buy the back saddle for your son and the mirror. I just got engwe EP-2 pro haven't ridden it yet but can't wait. Love your videos
i'd really love to see a hybrid made of both of the best bits from the engine pro and the m20 "WHOLE FRONT FORK /HANDLE BARS AND LIGHT SETUP FROM THE M20 AND PUT THEM ON THE ENGINE PRO" i think it would look awesome
Totally agree 👌👍
If something breaks do they have a service on Europe ? As far as I know every e bike will have some problems after some time, and I want to know that the warranty will cover some of the problems
9:21 - The engine pro does have a USB port, it's at the bottom of the display 👍
Thanks for this! I totally forgot about it and the rubber flap had it well hidden. 👍👍
I got the kristall rx20 which is very similar to the engine pro. Alot of the components are on the cheaper side. Ended up upgrading forks, rear shocks, 4 piston brakes, front and rear lighting, handlebars and seat.
The *ENGWE Engine Pro* also has a *dual battery* feature. Additional battery is available on the official website.
I’m looking at getting an e-bike but a bit iffy about getting the higher wattage with the stupid uk laws. Would the 250w be a ok starter?
You can get 750w that are restricted to 250w. If you ever take it off road, you can then unlock it for full power.
Nobody cares. Everybody rides above 250w.
Im selling a volt electric bike which is 250w and 15.5 mph speed. Its a foldable bike like the engine pro. I'm based in Manchester if you're interested.
Just waiting on my m20 to arrive. I'm looking forward to it. Also will be interesting to see all the mods that will be happening due to its frame
You'll love it! And yes the mods will be interesting for sure. 🤟🤟
You will be very disappointed
@@gummz84 whys that?
@graham moore Read my other comments it explains. Plus these video reviews are bias because the video makers get free bikes and kickbacks when the bikes are sold. I'm telling you as an actual person that got ripped off
Did ya ever get it? They are ignoring me. Won't answer calls or emails. Ordered one 2 weeks ago and FedEx trashed it and sent it back before getting to me. Now no one is responding to me. They got my money and I got nothing but stress. I would recommend another company that has descent customer service. They should have sent a replacement immediately but they seem to think FedEx mess up is on the customer as they wait to get the damaged one back before they think about doing anything. So instead of 4-5 days delivery, I'll be lucky to get it in 3 weeks, if I even get it, as they are ghosting me. Be ware of this shady company.
They sent my Engine Pro with the shimano tourney derailer mech, so it seems like the altus is not garanteed. Which was kind of disapointing. Also the bike is super heavy, at has a lot of creeking, but othervise I'm generally satisfied. It's a fun bike with a lot of power, a decent sized battery and you can actually comfortably pedal it.
Yeah my main complaint from my review were the creaks and clangs but it's great. Altus isn't really much better than Tourney I would have really been upset if it came with mechanical brakes though. If there are altus pics on the site you should argue they sent the wrong one and ask them to send you an altus set. Then if you don't really care you could keep it as spare or sell it.
How does the riding comfort compare between the two? Just going by looks the M20 looks like it would be a lot more comfortable for long rides, and the engine pro looks more like the standard midevil torture device you usually get on these things.
Haha. So far the m20 saddle is really nice. I'm yet to take it on a long journey though. The Engine saddle always felt nice to me but when I did a range test on the c20 pro which has the same saddle it was killing me by the end.
I've just got myself an engine pro in burnt orange and it has a twist throttle and not a thumb?
can i get fairly use of the one you choose pls to start life with to the office and back?
On my Engine Pro the back wheel makes a rattle noise and doesn't spin freely like the EP-2. Is yours the same? I'm not sure if it's because of the regen braking or I have a dodgy wheel. Any help would be appreciated.
Yes to the second question. The regen is causing that so that's normal. As for the rattling. Check my review as I talk about rattling maybe it's the same. Some people tightened things up to fix it.
@@e-VRC Thanks for helping me out with that, really appreciate it. I'll check out the video now.
@@MisterDibitybopty anytime, hope it helps 👍
I saw on a US review video that the engine pro comes with a cruise control mode- is this also the case with the UK ones?
Is it road legal in UK with 750W motor?
Hello, my friend, where can I get such a back seat with a backrest, the same as on a Engine pro bike? I hope for an answer. I am following you from the Netherlands.😊
Mine was from amazon. There is a link in the description but it's for UK amazon. There's probably a similar model on Netherlands Amazon though.
What about position on bikes? Which one is better for healthy's spine? Which pososition is better for longer ride?
I find the m20 really comfortable. More so than the engine. But the engine is easier if you're pedalling. Spine wise inhave no idea and probably depends on how tall you are. The seat can be raised on the engine so it's probably better for taller riders. But the m20 seat is much nicer.
@@e-VRC thx for answer. I am thinking about buying a bike for my wife, she is 1.61 meter. I would buy m20 for me but there isn't trunk and take food water and rest thing for family ride.
Is Engwe L20 SE Better than Engwe M20 vs Engine Pro?
No mate the SE a lower spec L20
n00b question - how do you maintain these bikes? most normal bike shops probably wouldn't take these for repairs, right?
Depends what repair is needed. Brakes, gears, chain are the same as what you'd get on any bikes. When it comes to electronics, they could easily repair if they had the parts. E.g. if engwe for example sent you a new controller to replace a faulty one. Sometimes in this case a local escooter repair shop might be better. I think local bike shops turn away these bikes to stop people buying them.
Engwe engine pro has also geared motor, but freewheel is fixed
What about the comfort position? And the peddling?
They're mentioned in my reviews of the bikes.
Myself if I was to choose would be the pro, not the motorcycle looking one.
Nice video, cheers
It's the better bike. The m20 is just cooler if you like that kind of thing
Would you recommend these bikes to someone who will be riding everyday for long periods of time in a city with lots of hills? In my case, I'm thinking of buying the M20 for deliveries.
Yeah definitely. If you have a way of holding the delivery goods the m20 will be amazing. But of course the engine pro is more suited to holding a carrier.
I would not recommend no torque and extremely slow up hills
Hi, can you tell me, where did you buy the child seat on the engwe ep 2 pro?
Thnaks ;)
It's from amazon. There's a link down below.
I go for folding one
did you ever get a sambike 20" folder similer to the ado to test you said you would try but all we see on youtube is engwe bikes is that because it was started by a bloke in london who got sick of riding the bus to work lol please try show how good the samebike is
The mirror u got it upside down on the right hand side did you get the right one or the left one?
Good question. Pretty sure it could go both ways. Let me know if the amazon page says differently and I'll go investigate. But underneath on right should be same as above on left. Mine didn't give me a good view from the top side.
What top tube bag is that on the M20, really suits the bike
Yeah it's nice isn't it. It came with the bike 👍
@@e-VRCshame there isn’t a way to purchase it on their store as of yet, maybe in the future it will be available with their other bag
@@damiankovacs4014 yeah true it would look nice on a folding bike cross bar too
Note to all if like me you live in a hilly part of the uk then don't even think about wasting your money on a 250w bike. The laws are based on level ground. I find riding up hill against the ever present coastal winds that 750w is not even enough power and have to pedal also in 4th gear. So do you obey the law or get to the top of the hill ? Which is the sole reason I wanted an ebike !!!!!!
What would you recommend to food couriers? I mena maybe there is no such a bike maybe there are something else😅
They all seem to ride real fast. The engine pro with its big rack would be great. Or an eskuta sx since they can be locked and immobilised real quick but they only go 15.5 mph
@@e-VRC thanks! Is engines pro mileage will be good?
@@гибон-й3в yeah it's decent. I did a range test on the channel.
@@e-VRC 💪👌
Hi mate u probably might not read this but a hope you can help me would Fiido M1 Pro mudguards fit my engwe pro 2 upgrade, thanks in advance 🙏
Hey. I've not had that bike so I'm really not sure. However they do tend to fit in a similar way. Having said that the engwe ep2 pro mudguards are different to the engine pro mudguards. They fit but you have to bend or un bend the arms. Take a close look at both bikes. Takr note if the arms fit in the same way and roughly at the same place. And does the top of the mudguard fit in a similar place. If so then there's a good chance you.can make them fit. But it's not certain.
@@e-VRC thanks for getting back to me , a think a might give them a go , shame that there isn’t an alternative mudguard for the engwe something different to stock ones , never mind Al keep searching lol , thanks for your help muka 👌
@e-VRC could you please do a video on “what do you do when you have a flat tire” topic?
I've been lucky so far. I'd need to get one myself to find out.
@@e-VRC Hi I had a punture within 3 weeks on the front, tried pushing it and with the hot sun nearly killed me. So I chained it to a lampost and came back with tools and pump. Front repair pretty easy rear was a pain in the butt with the motor wires etc.
how long does the battery on engine pro last?
Depends how you use it. There's a couple of range test videos on the channel.
Are both theses legal on the roads in uk
@@mrdetecting neither here. But if you buy them now I think they're locked to 15.5 and throttle only goes to 4mph which kind of makes it ok but still a bit of a grey area.
can i get the M 20 in the UK and we're can get one
They seem to be out of stock on the Engwe website at the moment. More stock at the end of May 🤞
Nice bikes ,but unfortunately not UK legal ,would get a rad power step thru until the law changes,if ever.
The rad powers were the second ebikes i saw videos about after super73
I wouldn't buy either, I've heard the frame has snapped on a few of them
Get the cafe Racer, add a triangle and a top battery, programmable controller and a set of magura hydraulic brakes you're laughing
Please don't keep using kilometres all the time. People in the UK don't do kilometres we do mph, you then have to keep looking to see what it is in mph. Great video but only quibble is the constant use of kilometres.
yep kind annoying having to keep googling for nonsense measurements like kmh.
UK people under 60 know what a kilometre is. As do the rest of the world, well, apart from Americans.
@@stevenfennell7020 im under 60, km isn't a real measurement. Its just used by pussies, because it's a bigger number.
A century is 100 miles, 100klm-62mls is for drop outs.
i wished they made the engine pro with 2 batterys it would be a insta buy :p
Yeah that would be epic
I bought my Engine Pro as the battery bundle. So it came with 2 16ah batteries for $1549 Last December.
@@norme1850 hi norm, how is your bike holding ? I read some bad reviews on Amazon and I’m really thinking about buying this bike, probably the engwe ep-2 pro (because I’m really tall) I want to use it for food delivery part time job 4-5 hours per day
pro for me
those iddy biddy handlebars on folded bikes are gross.
Anyone here that bought a ENGWE M20 have problems with the Display.
I programed everything except the Power-On password. Rode the bike around town and it was fine. I wanted a password on it to keep the wife off of it. Scene P8 is for the password setting. Now the P8 screen won't take my PW. When you power up the displays lights up then switches to the P8 screen and won't take my PW. So in short the bike is dead.
I tried to set back to factory settings (Holed Power and + buttons at the same time), nothing just P8 screen. I even unplug the control box hoping to reboot it, nothing just a P8 screen.
Called the company and they said, "Send order number , where you bought and a video of the problem". Is there anyone who has the same problem. Thanks
I haven't heard of this issue. Maybe trie a few numbers similar to your password in case you typed it incorrectly
@@e-VRC I'm in contact with ENGWE, which they are rather sloooow to respond to anything. They had me send a video of the display while I ran the Power-On pass word P8 screen. They then screen shot me the page out of the M20 manual (par 4-8 Power-On password setting) and said to try this and send another video with the results..... Nothing change still back to P8.
That was a waste of time so far. Very nice bike very disappointing service AFTER THE SALE so far............
@RomeoFoxtrotShallWeDance sorry to hear this. Hope they manage to sort it for you. Problem is they will deal with so many people who have no idea about anything at all (the type that won't read the manual) and will solve problems with really simple methods. When there's a real problem then it can be frustrating having them go through the simple stuff first. Hope it gets sorted 🤞
@@e-VRC I sent them a video of the Power-on password setting..their answer was they screen shot me the instructions to the Power-on password setting from the manual I used to get into this mess.
I asked just send me a new Display and Control box and ill return the old ones for you to figure out.....
Did you ever figure a quicker way to get ahold of them? They are ignoring me. Won't answer calls or emails. Ordered one 2 weeks ago and FedEx trashed it and sent it back before getting to me. Now no one is responding to me. They got my money and I got nothing but stress. I would recommend another company that has descent customer service. They should have sent a replacement immediately but they seem to think FedEx mess up is on the customer as they wait to get the damaged one back before they think about doing anything. So instead of 4-5 days delivery, I'll be lucky to get it in 3 weeks, if I even get it, as they are ghosting me. Be ware of this shady company.
I just wish the Engine Pro had a twist throttle and the M20's headlights
It does - at least mine does- it arrived today.
Engine pro does have a USB port
X20 is the same price as M20 but 2000w and 30ah.....
X20 is by far better than both
M20 is good but you're going to want more power and more range for SAME PRICE
does this need a drivers license?
Technically they're both illegal on the road in the uk and the eu unless registered as a moped which can be tough if they're missing certain moped requirements. Some people limit them to legal ebike speeds and some people don't bother and ride them anyway.
@@e-VRCif I said it once I said it million times. Ride sensibly and police not gonna bother you. It's the little arseholes on surrons that ruining it for all of us...
If you want something that looks like a motorbike, why not get a motorbike ?
true
Both are illegal to use on UK roads. Max legal power for an ebike is 250W.
Not illegal just needs licence and can only be used on road.
@@mikewade777 if it is more than 250w it is a powered vehicle so requires licence, registration and insurance. There are no established standards of construction for these bikes so they impossible to insure, therefore impossible to use legally on UK roads.
@@wcubbin don't need to insure them.
@@mikewade777 Yes you do. They are a powered vehicle, if you're using them on the road they need insurance.
@@wcubbin you don't need insurance for any vehicle you don't need a licence for, illegal or not , the worst that can happen is a fine.
I'd rather mine look like a bicycle. Ebike laws in Australia suc#. That's why Australia is called the nanny state.
obviously the Mihogo rx 4.0
Neither are legal where I live in Europe. Sadly, both are too powerful and too fast.
Yeah the ebike laws are annoying 😢
Some great 250w ebikes though. Engine X, c20 pro. City Vanture, p24
🙂
The engine pro has a USB output at the bottom of the screen 😂
Sorry did not the other reply
👍👍
I received my M20 in the mail this bike is cheap and terrible quality. The bike came with many defects and customer service is a ghost I recommend that you stay away from this bike
What was wrong with it? I was very impressed with mine.
@e-VRC The battery came mounted completely crooked to the side. My seat came with staple holes on top of it. The bike has no torque extremely slow and underpowered especially up hills.The Motor is noisy and the bike is very low quality in general.The Customer service is terrible they do not answer the phone emails or chat option on their website. From the sounds of how great you claim this bike to be they must have sent you one in exchange for a good review or maybe you get a kickback when someone buys one with your code
Speak for yourself crybaby. Bike is amazing and looks fantastic 🔥
@@paulkendrick4153 Your boyfriend must have given you one for free
Crack , genius ❤
engwe worst customer service i have ever experienced
Dont buy either they are cheap crap
I've recently been looking at the revv1 up. But these could be interesting! New sub👍🏼out here supporting smaller channels like mine!
Looks good that one. If it's the one I'm thinking of I love the space for storage in the body of the bike.