Kitchen Aid/Whirlpool Under-counter Ice Maker diagnosis and repair
Вставка
- Опубліковано 22 гру 2019
- Call us today with you model number and we will make sure you get the right part
888-655-8569
In most cases we can get you the part the next day if ordered before 4pm central time.
---------------------------------------------------------------------------------------------------------------------------------------------------------------
Recirculation pump - amzn.to/3lF3Xbz
Donations are appreciated as well. You can donate here - www.paypal.me/Beardedappliance
Stop by our Amazon store to pick up must have tools for appliance repair
www.amazon.com/shop/beardedappliancerepair
---------------------------------------------------------------------------------------
This Video shows you how to diagnose a recirculation pump on this kitchen aid under outer ice maker. Will also show you how to enter and use diagnostics for other tests as well. In diagnostics you can test the compressor, water valve, thermistors, condenser fan and drain pump.
After diagnosis we replace the recirculation pump or water pump. This can be tricky by if you stick with it you can get it out and install the new one. Hardest part is getting the pump out. If you can get it out you can get the new one in pretty easily. Once you get the pump installed you want to test it. You can either turn on the unit to test it, but you will have a wait a bit for it to start. In diagnostics you can go straight to the pump test.
If this helps give the video a like subscribe!
comment below if you have any questions.
Thanks for watching! - Навчання та стиль
Nice!
You saved me from having to buy a new ice maker. Thanks man!!
Great video man. Thanks!
One of the best DYI videos I have seen ever. Short and crispy - amazing job!
Thanks for the video! I ordered a new pump and I’m going to try to replace the old one thanks to your video.
Excellent video and explanation. Much appreciated!
thank you so much!!!!! this has helped me so much!!!
thanks, I never knew it had a diagnostic
You are a god! Ours had not worked for months. Our repair man is MIA.
Going through the codes was key.
I’ll order parts through your site.
Thanks
I have the kitchen aid ice maker. The water reservoir wasn’t filling all the way so I replaced the level sensor. Unfortunately the problem isn’t resolved still. Do you please have any tips? Much appreciated
Thank you for the video. Wish you were local to Dallas.
have a kitchen aid undercounter clear ice maker new filter making very little ice? dripping water under filter area ? is that supposed to do that? will follow your video to check diagnostics cannot blow thru filter ? have a full house filter can i put a bypass plug?
Two years later. Very helpful
My unit quit working, symptoms at first made about two batches of ice after cleaning then stoped, ran cleaner through system again, made two batches and quit filling up with water. Replaced water valve , filled up with water, then water pump not pumping, all other systems working…is it control panel?
Great review of using the manual diagnostic mode. My problem is that the water reservoir overfills and melts the ice in the back of the bin. After going through the diagnostic sequence, I note two “bad” findings. First, I see that the water level sensor doesn’t turn “on.” The indicator light just keeps blinking. Second, the water reservoir drain pump doesn’t turn on. This is what’s confusing to me: the water level sensor is brand new and I am getting 12V AC at the plug for the water drain pump. So I don’t know if my new water level sensor is bad (unlikely), or that my drain pump motor is bad (I ohms tested it and it seems OK), or if my problem is a control board issue. I’m not sure where to go from here and really appreciate your help.
Good afternoon. I went thru the service and step three blinks red. I believe it’s fill valve. The water bin fills once then one cycle later the water is gone and sumping noise drones on. Any thoughts?
Does this Undercounter icemaker have a water filter inside the upper control area?
How about testing the water fill sensor. Is it possible to test
Thanks bro as always !!!
Your videos are so good
Wanted to ask what if the compressor would not turn on ? How to test if the control board is bad ? Thanks
Great video. Thank you. My Maytag icemaker does not have the diagnostic LEDs. It had stopped working and now the I/F panel is unresponsive (never lights up). It makes noise when I first plug it in, but then nothing happens. I have replaced the control board and now the water sensor and recirculating pump and still the unit's interface panel never lights up. The interior light when I first power plug the unit in comes on momentarily, but then turns of and nothing happens. I will take it apart again to make sure I connected everything back correctly, but I would appreciate any additional troubleshooting tips. Thank you!
My ice is very thin what do I need to do to fix this? Thanks
My water reservoir keeps filling and then draining an inch or so then filling it back up. Like every 10 seconds. It used to not do this. It had been broke and we replaced the solenoid and it’s making ice now but it’s so loud and the light flickers as it shuts off through this 10 second cycle. What gives?
Outstanding video! Didn't know what service mode or that you could run diagnostics like that. My issue is no water getting into the reservoir but getting good water from the line. A tests seem to pass...I think. Maybe I missed it but does it check the water valve?
EDIT
You mention it but seems my tests are not in the same order as your's...any advise would be greatly appreciated
@beardedappliancerepair thanks for the video! I diagnosed the same issue as you, no continuity on the pump but when I checked the harness its only showing 4v instead of 14v, what should I be looking for as the root cause?
I have a kitchenaid like this one that no water is filling. What part would I need to fix this. I did the manual test all seemed okay but no water filling. Do you know what i would need?
What if it doesn’t fill up with water?
Mine was manufactured 6-11, won't go into the diagnostic mode. Does that year have a different process?
Hey I changed my recirculation pump and my thing is still not making ice…repair guy said that was the problem and then never answered the phone again…any other ideas would be helpful
I have a KUIC15NRTS1 with a hot gas valve that will not stop energizing. It actually took out my compressor and solenoid in the process. Wondering if it's a bad board or a condition in which the board thinks it needs to continue to keep the gas valve ON. I desoldered all the relays off the board, but found none that were bad. So it looks like the circuits within the board that actually operate the valve.
Helpful video. My pump and recirculator work. What are the thermostats and how to test?
Great video brother. Any intel on a kitchenaid UC ice maker making thin ice? Water inlet valve maybe? Like one of the comments below, mine has also making a grinding noise.
Thanks for any help you can offer.
My Kenmore under counter ice maker is stuck in the cleaning cycle. How do I get it off of it.
Hello Nathan I am looking for an explanation on how the Whirlpool under counter ice maker fast Ice feature works. I have called the factory tech support and they can't tell me, they just want to setup a service call. I have mine connected to an RO water supply and I am wondering if I can use the Fast Ice feature constantly to keep the RO water waste to a minimum, if I can get an understanding of how it works.
Nice job, can you leave the water sensor unplugged if it just needs the circulating pump? I've seen the water sensor wires broken a few times.
awesome video.. I have a kenmore and my recirc pump doesnt work. I am only reading 4v. I already had a new board before I knew how to really troubleshoot (wish I found your video first). Both boards seem to push 4v to pump. Do you think it could be the transformer?
Great Video....my newer Kitchen Aid machine (KUIX535HBS01) only goes into freeze mode with the water recirculating for only about 12 minutes. So, it causes thin sheets of ice that are about 1/8-1/4 inch thick. I cleaned the machine thoroughly, made sure the drain cap is on and made sure there are no kinks in the water or drain lines. Shouldn't the freeze mode last closer to the 20 minutes?
Have you come across any ice makers that make ice but don’t hold or build up ice supply?
Mine freezes the water but the ice won't drop to the cutting wires any help?
thanks for the video, very informational. My problem is that when I open the door it is very warm in the ice compartment, the ice is melting. If I turn off the machine and turn it back on it will work for ten minutes to weeks properly, then I will have to reset it again. Is it the plate staying warm that the ice slides down? is that a new motherboard or is there a relay? thanks in advanace!
great video! I am troubleshooting my ice maker. It seems to be pumping out very hot air from the bottom front, is this normal? Also it will occasionally stop producing ice. I turn it off then on again and it will start making ice again. Any ideas? Is it normal for water to drip (as if melting or just condensation) from the top plastic piece that sits in front of the ice cutter? I look forward to your expertise!
When the pump is running correctly, about how much water would you say continuously flows over the cold plate? Is it a pretty good flow?
My icemaker seems to run through all the diagnostic menu and everything clicks on fine but it just runs water into the resovoir, circulates it then drains and starts over and never makes ice….
Please help!
Can you tell us
About the noise
Mine is making a loud noise
I have a Kitchen Aid Ice Maker, and it was making a noise and it was producing a very large amount of ice, so much that it was pushing the door open. I turned the Ice Maker off, emptied all of the ice (waiting for the ice to drop out of the cutter. When I got it all done, I went to turn the Ice Machine back on but I hit the Clean/Rest button first incase there was something wrong with something somewhere, then I hit the On button and it would not light up. The machine stopped completely. I pulled it out, unplugged it from the wall, pugged it back in but it made a sound like it was going to come back on, bu then nothing. I can't get it to turn back on now. Do you have a video for that???
Hi, do you have a video on how to replace the control panel?
Great video. But here's my problem: the water reservoir fills up fine but that's it. I put in a new recirc pump and a new drain pump. I'm getting 14V at the recirc pump plug in connection but it doesn't work, and I'm getting a low 3V at the drain pump. Neither new pump is working. Is this a transformer issue or a circuit board issue?
Had a recirculation noisy for a customer of mine, then stop completely. Ran through the test, got nothing like your example. Tested and had 13.6V at the plug, figured that would be enough for the pump. Got a new one, still not running. Think it’s a control? Wouldn’t usually expect that small of a voltage different to prevent function. Let me know your thoughts, thanks!
Great Video. I appreciate how you explained the steps in detail. In my situation, the recirculation pump is working. My ice maker is making ice, but very little, and lots of water. It is always working to fill or drain the storage container. I ran thru all the diagnostics, and cooling and heat bypass all checks out. I suspect the water level sensor. It overfills the container. During the diagnostic test when filling from empty, sometimes it will stop, but the red light does not stop blinking. However, my unit sometimes cuts out during the diagnostic tests, and goes back to normal operation. During normal operation, it fills, circulates, and then drains the container a lot. This seems like a control board issue. I did get thru all test, and except for fill sensor, everything did check out. How do I know if I have a control board issue? And where can I get a water level sensor?
Jeffrey Springborn hi Jeff, I have the same issue with my Kitchenaide ice machine - did you resolve your issue?
Excellent video brother. I really need it that. I have one tomorrow. Hope you can help me direct me. Thanks
Is the diagnostic procedure about the same for counter top ice makers? i have one that will pump water but won't make ice. I was going to do a deep clean and troubleshoot from there.
I followed your video which was great. I ordered a new recirculating pump, but it still isn't working. Everything else seems okay. I hate to replace the control board if that isn't it. It says it is 400 dollars. Should I just call a repairman at this point?
Hi, my recirculating pump was not working. However, when I disconnected the first harness on the left above the record Recirculation pump. I only have 3 buttons on/off,
Clean, and max ice, so I’m guessing it doesn’t self diagnose. Thoughts?
All my functions are good via diagnostics. Evaporator plate gets to 0 degrees during diagnostics but only gets down to 34 degrees during normal mode (VERY little ice, only a few melted chips)...
I followed your diagnostic routine and the Water Fill Valve was the one blinking, and the fill valve was not filling the reservoir. I replaced the water fill valve and now it fills the reservoir, but the ice maker is not producing ice. It seems to make all the right noises, and cycles the same as before, but no ice. Also, when I do the diagnostics, the water fill valve step still blinks, even though it is filling the reservoir at that moment. Any ideas would be appreciated.
Got a kuis18nntb2 that won't make ice. Made a tiny bit of ice but not water freezing over the evap. Replaced the evap thermistor and the water level sensor because of the lights, now I have no lights flashing but no ice is forming on the evaporator. I feel the compressor working along with the fan and all functions appear to be working, at least according to the lights on the maintenance mode.... Any suggestions?
Thanks
Dave
Good night from Venezuela I have a problem with an ice maker, I turn it on and the water load does the recirculation and the compressor turns on, it makes the first ice cubes and it does not turn on but it does not make more ice if I turn it off and turn it on again. you see ice but no more thanks
What do you think a good next step if change the circulation pump but still not recirculating?
I have a free standing kitchen aid ice maker,could not get the filter out,had filter housing replaced. Now I need to replace the old filter and the new filter won’t screw back in? What do I need to do?
My ice machine won't come on no lights it's getting power you can barely hear a hum coming from something
Hello there I have a under counter ice maker older model scotsman model dce33pa-1wb it was sitting for a while yesterday I decided to hook it up it started making ice not very frozen kind of slushy but is draining lotta water and not cold enough any suggestion thank you
I have a Kitchenaid undercounter ice maker. The compressor short cycles between ice sheets. It seems to make ice just fine. But when the bin is full, it cycles every 15 seconds or so. Any recommendations?
Thank you for your video. I am trying to service my kitchenaid model number KUIC15PRTS1 ice maker but when i hold the on/off button and the clean/reset button down at the same time nothing happens. my model control panel looks slightly different then yours. I am wondering if there is a different way to begin the service mode on mine? thank you!
Thanks for the video. The recirculating pump was not working. I have replaced with new one. Unfortunately that did not solve the issue. Any thoughts on next logical item to look at / replace? Thanks for your assistance.
Could be transformer or control board. Real pain to get to. Both of them are on the top and have to pull out the ice maker to get to them. I don’t the control going out more than the transformer but could be either that are bad.
So my recirculation pump is showing continuity. On the plug I am only getting .2-.3 volts. I replaced the control board and the water level sensor. Someone mentioned their sensor fixed the no voltage issue but it didn't work for me. Is my next step to replace the transformer? I did notice when I replaced the control board that the transformer felt pretty warm. Not sure if that is normal though. Any advice would be appreciated
My clean button is a continuous red. The clean cycle runs for hours and heats inside. What ya think?
Does the recirculation pump constantly run?
I have the exact machine and out of no where the panel went dead no lights or anything but I can here something humming inside the panel housing any ideas?
Cleaned the machine think I hit the tubes with drainage. How are they supposed to be?
I have a kitchenaid that doesn't circulate the water. I tested the pump and found continuity, checked the voltage and show 13.6 v . What do you think can possibly be ?
Very helpful video - my icemaker is the KUIC15PRTS2 KitchenAid Ice Maker. Not making Ice but hearing a clicking noise. Cant get the diagnostics to work. Any idea on the clicking noise and the root cause based on your experience? I was just going to buy a recirculating pump, but figured you might have a thought to what it is. Thank You
I have the same clicking noise. Did replacing the recirculating pump fix your issue? Thanks.
I have the exact ice machine, it is 15 years old. It just stopped making ice. Would you buy a new one or try to fix it?
Great video..
The issue I am having is that the reservoir fills with water, begins recirculating for about 30 seconds then the drain pump kicks on, drains the reservoir and then begins filling again. If I turn it off and let it sit, turn it back on it will make a few loads of ice and then start the drain fill cycle again. I have replaced the control board but still have the problem. Not sure what's causing this.
Jeff, I have a machine with the same problem. It fills the reservoir then immediately dumps it and refills again. If you find out the problem, please let me know.
Do you have an updated affiliate link to buy the pump from Amazon? The one in the description doesn't work. I did the diag like you showed; and when it gets to the recirc pump it makes a terrible grinding/screeching noise...and I touch the pump and its vibrating alot. Seems pretty clear that's the issue...so would like to buy it off your link. :)
What is the blue and white loose wire hanging out of the middle plug?
Icemaker cubes are very thin, less than quarter inch. Is there anything you can do to make the sheet of ice thicker?
Thanks for the video! I have a kitchen aid stand alone ice machine. My machine only has 3 buttons. On. Off. And clean. How would I test this unit? It comes on and works for a couple days. The compressor and fan both come on and work. But it makes ice slow and after a day or two it shuts down, the compressor is very hot and fan stops working.
There is a different tech sheet for that model. Google your model and tech sheet and you will find the procedure.
This is very informative. Mine won't power on though. When you plug it in you can hear something spinning up but then it stops. And at no time during this does the panel light up. Is there a fuse or a reset somewhere that I need to check?
Have to check to make sure power it getting to the board and your transformer is working properly. More commonly it’s your board that causes these issue but your transformer can as well.
Thanks great Video. My Kitchen Aid Ice Maker makes ice continuously. and over fills. It is not on the "max ice" setting. I have wiped off the sensor on the right hand side of the machine. I do run the clean cycle with ice maker cleaner and change the filter when the "clean" light illuminates. Any suggestions.
You need a new bin thermostat. The sensor on the right hand side. That is what controls the level of ice in the bin.
Mine keeps filling with water. just fills and over fills constant. I unplug power while its filling and the water fill valve stops so I believe the fill valve is good. about a week now and I turn it off, water stops filling. turn it back on and it fills for 8 minutes like its suppose too. works for a day or two then water wont shut off again, just fills for hours and drain pump kicks on every so often and rains like it should. for the life of me cant figure out what I do to make it stop filling and work for a day or two then happens again. (fills for hours). makes ice but overflow melts it pretty fast. replaced circ pump, wiring harness a few months ago due to another issue and it worked great for a month with big clean cubes. now just filling with water unless i shut it off or unplug it then it stops. sorry to ramble, trying to give the bearded one as much info as possible. (also replaced thermistor in the bin about a year ago. trying to not buy a new maker.
I have a similar problem, I replaced the recirculating pump a few months ago based on this video which was super helpful. But now I have the same problem you do. I haven’t replaced anything else yet, but was looking at all of the same components you are. Would love to know what the Bearded Repair man says!
will a bad recirculating pump cause the ice machine from getting water?
Nope. That pump just pumps what is in the reservoir. You are likely looking at a valve issue. Especially if it is a "smart" valve.
Bruh this video has helped me keep my machine running so many times over the years. It's down to the bare bones of what it takes to make ice. Turns out you don't need a drain pump at all. Any ideas on a part number for the evaporator thermostat? That light is blinking now.
Hello, did you find the part number for the evaporator thermostat? if so can you share it, please
@@jorgecolsaNo. I ended up hiring an expert to helped me determine that the compressor was failing. After many years, I put that ice maker at the curb. Best of luck with yours.
It seem like your fill valve is filling fast with pressure. Mine seen to have no pressure. What can I check or do to fix that.
the first one of those i did was hell, not understanding that the pump clips into white housing lol
The first time is always hell lol. I believe they are a little easier to replace in the newer models though. You can pry them right out. That technique did not work on this guy though.
Good morning sir , any idea on how to reset a “replace water filter “ warning light on a portable Whirlpool ice maker . Light stayed on after replacing the filter .
Great video, my issue is the tub is not filling. When I do the diagnostic it only drips water from the fill tube. I’m assuming a bad water valve. Any help would greatly be appreciated..
Likely it is the valve yes. Just make sure you have good pressure from the wall though. I have been humbled to many times not checking the incoming water supply.
I have a KUIA15NRHS9 under counter ice maker that makes a noise like a washing machine sloshing in cadence and the ice sheets pile on top of each other as the slide out onto the wires that make the cubes ?????
Your videos are very helpful. My Kitchenaid was overproducing ice, so I replaced the thermister and then it stopped producing any ice - so I replaced my pump assembly. Still not working properly, so I followed your dignostics and it appears I have a bad fill valve (blinking green service light). Does this make any sense to you? I appreciate any feedback/direction
Sorry... -blinking RED service light
Could use a hand have them and machine. I ran the clean cycle and it made one cycle of ice then stops. Water continues to circulate but machine does not continue to make ice just a constant flow of water then stops then repeats. Any ideas?
I need the reset instruccions, someone please healp me i did all the service mantenement but i need reset the machine to do working good again... I need all this but in spanish becouse i don't understand this part of video
Me again, i just realized that my clean/reset button isn't on a steady green at all. it is just off. It will turn green (blinking) once i push it to clean. maybe this is y it won't go to the servicing cycle. any suggestions?
3:53 great video and help but I replaced the inlet valve and the the circulating pump. The water fills the reservoir but drains through one of the hoses. Question is there 2 hoses that drain the water. Maybe just put back properly
Hello can someone help with my question. Water will fill in but drain right away. Changed out Intake valve and drain pump.
Please help
During the initial fill it will do this. Turn it on and let it ride for a bit. If indeed does this and doesn't make ice afterwards i would call a service tech.. I cannot say i have ran into this particular issue.
IF ICE MAKER NOT MAKING ENOUGH ICE WHAT SHOULD I LOOK FOR
Hi need your help, hope I can get a response, my ice maker it doesn't have any light coming on, I disconnect and conect the unit and I just hear a noice like a working pump for afew seconds then stops, no illumination on the unit plus none of the lights on the bottom turns on either. Hope you can help me out thanks
Great video - was a lot of help! I dismantled everything thanks to your video and ran the test. The pump is not OL on the ohm meter so I know it is working. The ice maker started making a grinding noise -- comes from somewhere up top. Any ideas? The water line is good and power is good. Looks like the water is not flowing in the fat tube to the left (inside). The obvious problem would be the recirc pump but the grinding noise is higher up (and not at the pump). Any ideas? Thanks in advance!
Freon going through the evaporator can make a weird noise. Maybe that? That’s the only thing that could make noise up there besides the water trickling down the evaporator.
@@BeardedApplianceRepair Thanks for the response! I figured it out. It was actually the pump but it was running dry. The water inlet valve at the bottom had failed. Another video on how to use an ohm meter helped me identify this. I just got the part, installed it and everything seems to be running nicely now! Thanks again!
Man yeah! Kudos!
@@BeardedApplianceRepair but realize that I wouldn't have been able to figure it out without your help via the video!!!
@@cmehta12 Did you replace the pump??
Hey there, I have an ice maker that has a good recirculation pump on it. I have replaced the fill valve also. The unit when I turn it on will fill once make 1-2 cups of ice. Then I hear the recirculation pump running dry. It looks like it is not getting the signal to open the fill valve.
Please let know what you believe may be the issue. Thanks!
Did you ever identify the problem? I have the same issue now?
did you ever find a solution. Mine makes one run of ice then stops. Doesn't seem to run dry though.
I did, I put an auto top off valve in the water tray, so when it gets low it adds fresh water.
@@paulwidomski8608 great,....My pumps all seem to work and fill properly but for some reason only makes one batch of ice. The machine keeps running but just stops making ice. Must be control board.
cheers
Ya its the mother board, I looked into getting a new one and it was around 700 bucks.
OK So I have an Ice maker that seems to be running dry, everything works, but "NO" water. Water is there, and pump is working, but "NO" water. Can I bypass the filter for now somehow , and check and see if it makes ice at least? That will tell me the new filter is "NOT" working??
Thanx !! Raul
Yes, you can bypass the filter to test. if it works, replace the filter
I have what looks like to be the same model. I have a KUIC18PNXS. I can't get the diagnostic to show up for the life of me. Holding the 2 buttons does nothing. I'm having an issue with the unit not draining. I can clean it out, dump 5 gallons of water in it and it drains. Turn it on and after a week it's full of ice water. Got any ideas? Drain pump is working. I hear it come on and I can watch water drain when there's no ice in it. Cleaned the drain lines, the whole unit. It looks brand new inside. Ran bleach through the drain lines. I'm lost man..... got any ideas? Thank you!!
I have the same ice maker I changed the bin thermistor and the other thermistor it makes a few rounds of ice then stops and gets real hot inside do you know what it could be If I shut it off it will make a few rounds then stop again but circulation keeps going
Ours runs hot and no ice is made, so sounds like a similar issue you’re having. We just had the recirc pump replaced but no use still.
What if everything is working fine through diagnostics but after a few days the water reservoir will freeze?
I have two problems I was hoping someone can help me with. Problem #1: the water reservoir overfills and melts the ice in the back of the bin. After going through the diagnostic sequence, the water level sensor doesn’t turn “on.” The indicator light just keeps blinking. So I replaced the water level sensor and the indicator light continues to blink. Problem #2: The machine over produces ice to the level of where you open the door and ice pours out. I replaced the thermistor a few years ago. Is it possible it went bad again? The diagnostics indicate that it is fine. So I pulled it out and tested the OHMs. At 73' degree room temp, the thermistor tested at 11.04 OHMs. When I put it in a glass of cold water, it tested at 14.02 OHMs. Any thoughts? Do I replace the thermistor again or is it possible that I have a bad control board?