DON'T GET RIPPED OFF. Smart customer. TRACTOR SUPPLY.
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- Опубліковано 28 сер 2024
- The moral off this video is Tractor Supply did the RIGHT thing. When it can to satiating their customer me. They Scored 100% The manufacture of the posts scored a B- for misrepresenting the sizes.
Always liked Tractor Supply. Rural King is getting ready to move in here. RIP Tractor Supply. I feel for their employees.
The manager corrected the matter. Count it good.
Please don't talk bad about a situation a person corrected and made right. Thanks for notice.
I have never had a problem with TSC if something was not right the fist thing they did was make it right and made dam sure I was happy as a lark.
Next lets all go to home depot and check out the 2x4s with tape measures
Billy Bob I did! Every dang one was undersized! 😲😲😲😲
Its a conspiracy!
I've had really good customer relations with EVERY TS that I've dealt with, except in one incident. On that occasion I purchased 40 chicks that were represented to be broiler leghorn cross, when in fact they were leghorns pullets. If I had known that they were legorns I would not have purchased them as I was looking for a meat bird. In any case, I blame the hatchery, not the TS store. In any case, except for paying for extra feed, the chicks found good homes, which meant more than everything to me,
I've pi ked up rolls of wire for 20% off because they were dented when being shipped or whatever. My tsc has always been super about customer service.
Glad to see they took care of you at Tractor Supply. That's how you keep customer's for life. Stinks the posts were mislabeled, but they took care of you in the end. Thanks for another great video Tom.
Your welcome Neighbor Bob the store manager did the right thing.
Neighbor Bob more likely they don't do anything till someone speeks up.
Tractor Supply always makes it right with me. Every time I’ve had a problem they take care of it.
I'm happy the manager was great.
Same here in Central PA, my TSC store is good to me.
The manager of that store is pretty awesome for making it right with you.
I agree he did the right thing.
Love the dye job!!
Natural
Good management of any business when the customer is being logical (straight forward) as you had done with your found issue..... execute customer resolution that includes a thanks (bonus) for identifying the presented issue! Yea! O:-)
I know there are a lot of people out there who have bought lots and lots of poles like these, and I have bought lots over the years. It is common knowledge, if you have bought any in the past, that the measurement they sell them at is the size of the bottom (the larger end). This is standard at most lumber yards. Its been this way for the 30+ years I have been buying poles like these. If you find an advertised 6in diameter pole and its 6in on top, you really lucked out. :)
You sound like a real pleasure to deal with.
I am a real pleasure to deal with some times LOL.
My daughter works at Tractor Supply,,,,the Employees are TRAINED, IN Customer Service like this,,, They really are one of the best companies i know of,,,, our store is awesome,,,,,,, They go through a HUGE amount of product and shipments are constantly coming in ,,,, they have an amazing sell and replenish system,,, ,,,,,,, the manager did what is their policy,, they look it over and try to get the person what they really need,,,,,,it is good place, they all are generally farm oriented people so they know farmer's don't like to waaste time,, lol,,,,,,,,(pardon sp.),,, long day ;)
I'm confused. Why would you buy the 4x8s knowing they weren't the right diameter, then after purchase take it up with the manager?
Yankee type behavior
He's obviously not too bright or he was intentionally buying the wrong thing so that he could complain about it to rip off tractor supply. Even though the 4x8s weren't 4x8s they were only 3x8s that one inch extra diameter isn't going to make a difference when it comes to making a cattle fence so there is no point in him buying them in the first place.
I totally agree BUT I SURE HOPE that you scream just as loud when a company makes a MISTAKE and it leans in your favor ..... take time out to point that out to the manager also. Please comment on this part in one of your videos.
So when you buy a 2x4 do you do the same thing?
Good for you challenging that, Manager was a true customer oriented person. Let me know how you make out when you measure a 2x4
Where we live in bama we can go to our power company buy used power poles for .30 cents a foot so whole pole is 10 bucks you get 4 post out of 1 pole
I wish we could get old power poles here.
MR. FIX-ALL INC. that sucks bro.
Chris n Tracy Maze What part of Bama ya in?
Chris Gilliam Arab it's 30 miles south of Huntsville 60 north of birmingham
6 foot tall post, 3 feet in the ground 3 feet out sounds like a rip off fence to me. Good bye cattle
WILD COUNTRY PROPERTY SERVICES that's what I was thinking. Maybe electric on top?
I find this sort of thing in just about every place I shop. I am not afraid to let someone know that 2 and 2 are not adding up. If you do it in a nice way; you end up with a bonus.
No Tom, I don't know you. But you do need to get a life, man. Damn, I do believe you could find something wrong with a brick shithouse or a gold mine. Just get ahould of yourself and find something important or worthwhile to complain about. Not how you riped Tractor Supply off with the managers help.
Well, aren't you a vine example of a talking rectum, aren't you !! Your comment shows whoever reads it just how intellectually deficient you are. Do you also argue when a cashier gives you wrong change but then corrects it when reminded?
Man--Relax a little. I always check my stock before buying
Nice to hear of a store manager with integrity
Yes he did the right thing by me.
Used oil patch Drill stem that's all we build our fences out of
No matter where you go, you will find the posts are usually listed as a size range, such as 3-4, 4-5, 6-7....and the posts are always on the small size of the range. My advice, don't play around with BS retailers, go to your county farmer's co-op and get your posts. In my experience, they don't play games.....a 6" post is 6", and the quality is far better than at retailers. I just finished installing 35 6" posts and had ZERO reject posts out of the bundle I bought (33 posts) plus 2 additional. Not only were there no rejects, every single post was dead straight, at least 96" long, and solid. They were $1/post more than at other retailers, but well worth it to get quality. If you go to retailers, you might as well expect you are going to be sacrificing the minute you go through the door.
Thank you very much for that advise.
I work for the tractor supply DC.. wee don't carry those their I'm guessing they come straight from where ever there made from to the store..
Tractor supply is great never had a bad day with them
They treat u right
That's right they do.
It pays to speak up sometimes most people would just pay more for the bigger ones or go somewhere else. I'm like you I speak up. 👍
What's your point?
Dad always told me a bad post costs the same as a good one
Talking about ripoffs around 4:00.
Off subject but a rip.
I just saw a good one at the grocery store last night.
Shredded 8oz cheese, 2 packs for 5$.
The single 16oz is 4.29.
Keep your eye on the ball folks.
Thanks for your comment, and yes we all need to keep an eye out for rip offs.
Yours paying for plastic
Look at the ingredients on shredded cheese, some contain cellulose wood fiber to prevent caking. Mmm wood on the pizza.
It's the same ole' shit everywhere you go with everything you buy so I just grin and bare it cause there is no way out in this society we have created~!!
That's why I measure everything myself.
Major problem in the USA now days...GREED!!!
as a retailer don't just give in to the customer because theay are wrong and whining,
We do price match.... Don't be a baby. If you buy 2x4 from a lumber yard they are actually 1.5x3.5 soooo
Well I'm no baby but I hate deception
So FYI the price of wood has gone up and a if you look at any wood a 2x4 is not true 2x4 size. but I agree Tractor supply is the best most of the time. I showed up a day late for a grass seed sale and they gave me the sale price.
Looks like we are finally going to get some normal NC weather!
Thank God my friend, thank god.
I bought a truck toolbox from tractor supply that had a small ding in it and it was already marked down. When I was checking out I asked for a manager and he took another 40 bucks off! I love tractor supply. I also had to pick through their posts tho. Some were so crooked you couldn't use them and some were obviously undersized.
Wa?..peace of 4x2 isnt 4"x 2"its all in metric now thats how its slitly smaller and wat you got in your truck isnt 6" its lyk 5" 3/4
Your right 5" not 6 " still got ripped.
TSC has always made things right for our family through the years. In turn they get most of our business.
Mine too.
Hell if a 3-3.5" post will do go to Lowe's and get some landscape timbers. They are treated 3-3.5" 8' posts thats only $4/ea. The only difference is they have two flat sides.
Hi Allen thanks for your comment. But those Lowe's post are not heavy enough for this type of fencing.
As a professional in the business, I see people use landscape timbers for fence posts all the time. Because of my job I have been in lots of different treating plants. But they are not treated with the same chemical nor the same way. A fence post is one of the few things that can be legally treated in CCA. Fence posts are air dried and treated after they are dried enough and easily retain .40 or .60 per C.f.. The landscape timbers are often inferior wood ( not southern yellow pine) treated when wet with MCA or ACQ. They are treated to refusal and often retain next to no chemical. So they often have only a one year warranty against rot or decay.
It's not on them it's the vendor.. they cut it they sell it.
Tractor supply is another of the many companies which foist inferior foreign product on us. I have a wheelbarrow full of (small) items bought there which have failed. Staff there is great but the owners are not our friends. I in turn have no product loyalty when it comes to Tractor Supply.
Id take tractor supply out of the title
Standardized lumber manuf practices. Do you have a hissy fit because "2x4"s are 3-1/2x1-1/2?
1/2" plywood is 15/16"
Every 15 sheets at the mill they get a freebie on us.
That's life, that's capitalism.
Mr Out if you have a southern states store near you you can get better post at a better price. thanks for the video
Thanks George for that info.
buyer beware as per usual...
Good catch. Seems like the quality of wood posts all together is terrible now days.... I have to pick through em for a hour just to find ones that aren't total rejects
I can't believe this guy has 12k subscribers,
Slam cegg Why is that ?
You are a big boy....oh yes use is!
try that at rural king and see what happens i went to buy a generator --had it in the cart at check out ---asked about warranty --oh 1 week. ---oh good buy
Usually fence posts are tapered so they pound straighter and easier you were probably looking at the bottom not the top like you should have
No these posts are not tapered, and never have been.
MR. FIX-ALL INC. Ok his comment is quite idiotic.. you dont put the small end in the ground genius,, and you don't "pound" wood posts, you dig a hole and set them. Some people talk out their ass trying to look intelligent.. geez
When we fenced our 20 acres, I complained about the size of the 4"x8' round posts. It wasn't Tractor Supply, but we were told 4" is up to 4". 5" is between 4 and 5". And 6" is between 5 and 6". If it is that number or above it is. Considered the next size up. That's B.S. And they almost all rotted out by 10 years. I have been replacing everything with used railroad ties. Good luck with your fence. I personally just got home from work and I'm heading out to do fence work of my own.
Daniel Alamo In
I hate those posts. 2 7/8 drill stem all day for me. Although your fence does look pretty nice.
TexasAggieNetwork ñn,
Good to see some people are still honest and faithful to the consumer. Keeps them employed with a returning customer of tractor supply.
Thanks for your comment Mike.
most wood dimensions are stated in pre finished sizes. i.e 2x4 really 1/12 x3/12 back in the day 4x4s wrer in fact 4inches by 4 inches look at any older house 2x4shat were realkly 2inch bt 4inch. takes time grow a larger tree. nobody has the time anymore as well you get more parts if youi make them smaller dimensionaly...,
I tried to buy a bag of rolled oats yesterday at Tractor Supply.
I told the associate, that I asked for help, that the last bag that I got there was not rolled at all, that the rolls were set so loose the grain had gone through the rolls untouched.
He told me that a bag that he was trying to sell was definitely rolled and that he would open the corner of the bag to prove that to me.
Guess what, same old end to that story. The so-called rolled oats showed no sign whatsoever of having gone through rolls.
I bought a bag of rolled oats that were actually rolled at a different feed store and got them for less..
Not sure why they feel that they need to lie to people, but I do know that I will be doing my shopping elsewhere after that.
Lie to me once and you may get away with it, lie to me a second time, and it's see ya.
Thanks for sharing your story Loren.
Hand salute back to you sir. Gotta stand up for yourself. Good customer service at that TSC.
I like it ...I like it a lot ... I would have gone back myself if that had happened to me but I don't think I would have gotten the upgrade to the larger diameter fence posts like you probably because of your forward attitude , that's the part that i like a lot ...I just kinda let shit go like oh well shit happens and then let them decide if they think i got ripped off (but i know i did ) and then i always wonder how many unsuspecting god natured people they did scam on ..poor old grandma and grandpa for sure .....big business mondobastardos
Sorry that happened, we try our best! Sometimes thing arrive damaged, we normally offer a discount if anythings damaged :)
Don't these come from plywood.
Very good advice. If they load them for you, be careful because their employees will load whatever on your truck. During my fencing project last year I bought several bundles of the 4"x8' posts. Sometimes you get some bad ones. The worst I got is when I purchased them loose in the winter and the local TSC had not gotten a shipment in. Other customers had left all the bad tiny posts. It was late at night and I should have driven to a different TSC, but I needed them the next day to continue working. My best advice is if you have a large project ask to see the posts before you purchase them, and as you said walk away or negotiate something if they aren't good quality. I have found that some TSC stores have larger supplies of fencing materials and because they turnover stock faster the quality of what they have in stock is usually much higher. So sometimes the extra 30 minute drive is worth my time and gas to get better quality posts and fence.
Very good comment Matt Thanks for sharing.
The balls of it is they have to weigh the loads...m3 is going to have x amount of weight to = the liniar footage
2 doll hairs higher!!!
Yes sir jet boater love the name.
I will trade you weather elements up in Minnesota we have the 2nd day in a row of 4 + inches of snow we had lost 90% of our winter snow and now we got smacked with winter again sucks. Oh well it looks like you have nice weather for working outside good for you, take care.
Sorry to hear about all the snow, the weather here OK.
GOOD ON YOU .AND DONE THE RIGHT THING .OFTEN THINGS LIKE THAT GO UNNOTICED. AND END UP YOU BEING RIPPING OFF. WITHOUT THE CUSTOMER WOULD BE NO BUSINESS. THAT'S THE REALITY.
Hi Tom,Happens a lot and most don't even notice. Good job on catching it and was nice store manager stepped up and made it right.
The store manager did the right thing, and I will continue to shop there.
U didn't notice when u picked them up
You have to pay first, then go in the back and do a pick up. This is where I saw this problem.
I don't know if You have ever watched Green Acres, but it sounds like a Mr. Haney in The Woodpile.
lol YES I know Green Acres the show. Good point.
Now go buy a 2x4 at any supply store in the country. They market and sell them as 2x4's but they are not lol.
That is true of milled lumber, not posts.
EpicMale I guess your IQ missed the point they always sell lumber as one size when it is not that size. Milled or not milled lol.
It isn't about IQ, silly child. It is about the difference in standards between milled and unmilled lumber. Poles are not the same as lumber. I'll also point out that if you buy unmilled 2" X 4" lumber, it actually measures 2" X 4".
EpicMale EpicMale silly old man. If it is cut into a 2x4 it is milled I am sure you know lumber does not grow where the trunk and limbs are 2x4 . Nothing personal but you may want to go back to grade school.
You just demonstrated that you don't know the difference between sawed lumber and milled lumber. Maybe you should google terms before you stick another foot in your mouth. You see, the saw leaves lumber rather rough and less than exact. You have to run it through a planer to MILL it. Sheesh... Get back to me after you've felled, sawed, and milled a few hundred thousand board feet of lumber.
Omg well measure a 2x4 genius! Lol go ahead and demand a price change on those too.
Go buy some 2x4s
Great video. I thought that I was the last man to say something when I felt like I was being taken advantage of. Keep fighting the good fight. 👍🏻
Tom,Do you have a Rural King in you area? Check them out. It's one of my favorite stores.
No we don't I will check it out.
0090steve the closest one we have in our area is either 130 miles south of us in Morganton NC or 120 miles north in va. I live about 20 miles down the road from toms farm and I just went to the one in Morganton 2 weeks ago and it is the best store I’ve ever been in in my life buddy. It is fantastic!!!! Only place I’ve ever seen that I can guy anything from a 53hp tractor, to jeans, to a couch all in one trip and I don’t know how they sell stuff as cheap as they do but it just shows ya that tsc and all the other places are ripping us off everyday we walk thru their doors!!!! I’m gonna drive 130 miles each way now instead of 10 miles for tsc, tsc will not get another dime from me. St least the one Tom went to did the right thing, the one close to me would have just laughed at me for trying to get what I paid for, thieving bastards!!!!!!
LOL... how big is a 2x4 board or a 4x4 board at Lowes? Try that a Lowes...
Just like lumber, nominal sizing probably
That's right new lumber.
There are plenty of competition, out there today, to not get taken advantage of.
That's right Eric.
It’s Tractor supply and the post supplier. They TS buyers know darn well what’s happening somebodies pocketing the money. If that’s not exactly what’s going on it’s the post supplier scamming TS.
There not 8' either on length 7' 6"
There never on the money.
Lumber is usually in 1/2 cut short short, an 1 inch cut short is to much
That's right 1/2 an in Ok But 2 in. no way.
This is not milled lumber. These are cut trees, debarked, cut to length, sorted for diameter, and pressure treated. Milled lumber isn't tapered like a post. The measurement they are sold by is measured at the base, so the tip will be smaller. However, it is most likely that TS supplier slipped a mislabeled pallet or two past them. Do that for dozens of stores and the supplier makes a substantially higher profit. That is why you notify the retailer when they have a problem with their product. It helps them keep their customers happy and helps them avoid losing money.
That post sells for $19.99 in Canada. Wtf
Everything is more expensive in Canada.
That's the downside to capitalism.....
As a consumer, you find yourself dealing with a high percentage of crooks and scoundrels.
Its called nominal size a 2x4 is not 2x4 same with post. So you pretty much got over on them!
Just paid $13.00 a piece for 12 of those 6" posts at tractor supply. Customer paid me to cut them in half, sand them, spar varnish them, and install them as a faux dock picket fence, with one inch rope slung between them. (The guy loves the beach) he lives in a ranch in the suburbs. Not bad, except every day I had them in my dry garage they'd get more checks ( cracks) keep them moist I guess.
Hi GlazierEd thanks for sharing that, and wow that was a lot of work you had to do.
I'd think you'd want them rough, maybe even distress them a bit. The docks and piers I've been on sure never saw any sandpaper. But the one who pays is the one who says.
Thanks Tom! Another vid about how everyone & everything is fucked up.
I haul those post there 3 1/2x 6 and 4x8 an 6x8 and anyone is dumb for buying them. Pine forest timber products bay city michigan
You ripped them good. Scream all you want. You got more post than you paid for. Your ripping off tractor supply. The sad thing is your proud of it.
No ,it is called making things right.
Or..........stay with me here but OR ...... somebody at the fence supplier made an error.... a mistake.... it happens..... I'm all for being treated fairly as a consumer and think we all should pay attention to what we are buying but not saying your doing this BUT I know a lot of people who just all the time "there out to get me" or "were all getting screwed buy these company's " did you check the rest of the bundles? Were they wrong? Sounds like a simple (mislabel) to me. Anyway I like your channel and what your doin just a simple observation..... have a great day and thanks !!!!
Yes we looked at all the bundles, they where coming in small.
Gollebum ole son. Relax them eyebrows. Reckon you're one of them Yankees new to down here and ain't learned to lay back. Get you some brownies and calm down, son.
I'm from North Carolina.
Nice fresh fade on the hair cut mr fix everything. Who cuts your hair? I assume you do yourself since you do everything yourself. Congrats! Unload that stuff and go to sleep.
Thanks Chris for commenting on the new hair cut. LOL no I didn't do it myself, but I have country girl in the city that has started cutting my hair. SHE IS ASSUME. $15 +5.00 TIP
First, nice haircut. I always complain if I don't get what I paid for. Another great VLOG you know what I do Salute back to you !!!
Thanks on the hair cut. I love the girl that cuts it. She is Assume.
Hi Tom! Grate videos, question- what brand power tools you prefer? Cordless to be exact. Thank you
I only have one cordless I ever use. Dewalt lithium 18v. hand drill.
lowe's in Roxboro NC is the worst buddy you must stay sharp.Great video Tom God bless
Thanks my friend for your comment.
SO WHAT DO YOU WANT FROM US? OLD SAYING 'LET THE BUYER BEWARE'.
I'm going rogue but, Thank you for your service.
Gods always watching... and most of all ,us Alfa males.. thanks Tom.. needs to be put out there..as always brother.....
Thank you Donald yes Alfa male.
Your the man. Great videos. God bless
Thank you sir for your comment.
Argos Painting and Decorating LLC. You're*
Thanks for the great advice
Your more than welcome