Building a winning product and UX strategy from the Kano Model by Jared Spool
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- Опубліковано 2 лип 2021
- #kanomodel #uxstrategy #winningproduct
The Kano model is a beautifully simple but often misunderstood model for mapping out customer satisfaction with various features of your product. We’ve covered the Kano model before after seeing Jared Spool talk about it so we were delighted t