Online Retailer’s Return Rate Startles Peter Jones | Dragons’ Den

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  • Опубліковано 21 вер 2024

КОМЕНТАРІ • 768

  • @Big__Thicc
    @Big__Thicc 3 роки тому +1205

    "Peters not very good for business, he doesn't know much about business, he's just learning"
    Gotta love Duncan 😂

  • @hop1824
    @hop1824 3 роки тому +513

    I actually like the lack of dramatic sounds in this, silence is nice

  • @spicnspan981
    @spicnspan981 3 роки тому +508

    I loved how the camera zoomed in on Peter’s socks when they talked about men’s fashion 😂

    • @toniroberts8117
      @toniroberts8117 3 роки тому

      Yes but I don’t understand it. Peter tucked his pants into those socks. Is that actually cool? Looks nerdy AF to me. I have a funny feeling Peter is in the striped socks business.

    • @BenjaminGoose
      @BenjaminGoose 3 роки тому +7

      @@toniroberts8117 It's 2021. Nerdy is cool.

    • @ryogokusama
      @ryogokusama 3 роки тому +11

      @@toniroberts8117 Actually he didn't tuck his pants into the socks: the pants legs are a bit "short" because they are supposed to be straghtned when you are standing up and have no wrinkles on them, but I understand why you thought that because some people do actually tuck them in, but def not his style there

    • @toniroberts8117
      @toniroberts8117 3 роки тому +4

      @@ryogokusama lol. I must have seen it wrong. My eyes aren’t that great and I watch this from my tiny iPhone lol. Thank god he doesn’t tuck his pants in his socks lol. That bothered me 😜

    • @hjw2098x
      @hjw2098x 2 роки тому

      The camera men deserve a raise 😂

  • @Thee_Deputy
    @Thee_Deputy 2 роки тому +126

    The dynamic between Peter and Duncan makes these older seasons incredible lmao.

  • @wy4553
    @wy4553 3 роки тому +142

    So funny that Peter was the clueless one and all the dragons were stepping in to explain the business to him 😂

    • @JacaboBlanco
      @JacaboBlanco 2 роки тому +4

      Best part was gim trying to play it off later like he was just goofing about lol

  • @Grant83023
    @Grant83023 3 роки тому +258

    I've watched a lot of these and this is the most strange one I've seen.
    1. Peter Jones getting figures wrong and not understanding the business model.
    2. A 30 second awkward silence which was put in the video
    3. Kelly recognised one of the girls.
    Strange

    • @Jammy._.
      @Jammy._. 2 роки тому +1

      well you know some times its who you know not what you know clearly the girls had ties with some rich families and got preferential treatment

    • @richieconway3465
      @richieconway3465 2 роки тому +15

      @@Jammy._. Dragons' Den is a soap opera, made for people who think they are above watching a soap opera. I know this because I was one of them for years. Now I just watch it as light entertainment and, it is very slick. Very well made.

    • @S1290-l9q
      @S1290-l9q 2 роки тому +2

      @@Jammy._. Yes, and Levi is Paul Young's daughter!

    • @lorreba3054
      @lorreba3054 2 роки тому

      @@Jammy._. you win

    • @lorreba3054
      @lorreba3054 2 роки тому +1

      @@S1290-l9q aaahhh!

  • @Right_Said_Brett
    @Right_Said_Brett 3 роки тому +338

    Kelly: "Hi, Levi. I know you. We met at your..."
    Levi: "Yeah at my... [THINKING OF THE PROFESSIONAL SOUNDING DESCRIPTOR TO USE - 'Base of Operations'... 'Corporate Headquarters'...]"
    Kelly: "...at your Mum and Dad's."
    Levi: "Yeah."

    • @mplillis
      @mplillis 3 роки тому +27

      She is the singer Paul Youngs daughter.

    • @gabledelaney2191
      @gabledelaney2191 3 роки тому +4

      I thought Paul Young was a chocolate maker

    • @0Diazzz0
      @0Diazzz0 3 роки тому +26

      Isn't it a rule to not being able to make offers for people that you personally know?

    • @psoteriou3884
      @psoteriou3884 3 роки тому +3

      @@gabledelaney2191 I thought Paul Young was a bloke that worked at the pub

    • @areviewer4647
      @areviewer4647 3 роки тому +3

      That was dodgy

  • @D.E.E.P.Y.
    @D.E.E.P.Y. 3 роки тому +98

    Their shipping expenses must be insane. Yet no one ever mentioned this.

    • @wanderingalba5077
      @wanderingalba5077 3 роки тому +9

      And they mentioned they would 'collect' the box. Made we wonder if they aimed at London circles and niches /personal contacts in their own social class where they felt sure of success. Which is sensible marketing initially but limited and word of mouth has to sustain success to a degree.

    • @vegn_brit5176
      @vegn_brit5176 3 роки тому +3

      And the returns rate.

    • @helenaville5939
      @helenaville5939 2 роки тому +13

      Shipping is actually quite cheap for companies like theirs (and mine!) that operate in volume. Many of the big operators now also offer free returns to companies that do a minimum volume. It's why most sellers now offer free shipping, and for those - usually high end - that still charge for shipping this charge can provide a notable profit. Sadly it's also why your average delivery guy these days is always rushing and must work to very high delivery targets.

    • @WoofDaddyBigPlums
      @WoofDaddyBigPlums Рік тому +1

      I think normally a clothing store where a customer is able to go in and try clothes would have much higher costs of rental, which would be much higher than costs of shipping.

  • @Emnms68
    @Emnms68 3 роки тому +173

    Peter couldn’t wrap his head around the fact that there is more than one customer at a time and that they can send returned items to someone else 😂

    • @dantilley
      @dantilley 3 роки тому +14

      Yeah, he had it in his mind that they were being returned (i.e. purchased, then disliked and brought back for a refund) when in actual fact they're just sending the customer a selection of clothes - more than most people actually want, to give them plenty of choice - and they choose what they want out of the selection.

    • @nuovaman3118
      @nuovaman3118 3 роки тому +10

      He's used to bespoke one off items just for him. Hes a multi millionaire. I don't think they like the idea of wearing something someones tried on.

    • @elliotwatson3964
      @elliotwatson3964 Рік тому +1

      @@dantilley Tbh I also had the same impression

  • @rishidoshi7280
    @rishidoshi7280 3 роки тому +157

    I love how each time someone challenges the dragon's offer, they come back with 'there's a lot of work to be done' when in reality, that's quite debatable hahahaha

    • @JohnSmith-su3ze
      @JohnSmith-su3ze 3 роки тому +18

      The dragons will do nothing lol
      A couple of visits to the office and a few phone calls and if the business flounders, they'll never give the company a second thought lol

    • @teddym2808
      @teddym2808 2 роки тому +2

      LOL and let's see for 15% if they do 15% of the work.. It will be more like 1 percent if that!

  • @irishaudia6c750
    @irishaudia6c750 3 роки тому +386

    Nobody:
    Cameraman: I'm going to just zoom in on peters socks

    • @anubusx
      @anubusx 3 роки тому +12

      Sock Cam.

    • @jcr4pr
      @jcr4pr 3 роки тому +3

      🤣😂

    • @stormchild831
      @stormchild831 3 роки тому +2

      Yeah, BAM ! ..Peter, "Socks" it to 'em ..

    • @Lightning-jc6re
      @Lightning-jc6re 3 роки тому +6

      they were talking about style and the editor decided it's a great time to zoom in on peter's striped socks

    • @KirbyJ89
      @KirbyJ89 3 роки тому +4

      Yeah I like that camera man. Those socks were fire.

  • @readysteadywhoa
    @readysteadywhoa 3 роки тому +150

    "70% back? Wouldn't it be better to find out what the customer wanted first??"
    😆

    • @RonnieVaiArovo
      @RonnieVaiArovo 3 роки тому +18

      funny but Peter is right.

    • @readysteadywhoa
      @readysteadywhoa 3 роки тому +2

      ​@@RonnieVaiArovo Indeed

    • @ukseverestormchaser
      @ukseverestormchaser 3 роки тому +8

      I don't think this is surprising for an online business. They're obviously trying to go go for the upmarket range and have the tools to help the customers select. This isn't like an online Primark!

    • @jujastorm4042
      @jujastorm4042 3 роки тому +1

      It's like Zappos for clothes.

    • @VIP-rp3oq
      @VIP-rp3oq 3 роки тому +5

      @@RonnieVaiArovo they went bust in 2018

  • @wy4553
    @wy4553 3 роки тому +30

    Piers and Kelly were clearly the best offer here, couldn't have thought of another pairing that'd be more perfect for this company.

  • @DealerD8vE
    @DealerD8vE 3 роки тому +226

    Deal never completed. However, they did crowdfund £400k. Company went into administration in 2018 owing almost £1M (although around half of that was to its two directors). Administrators sold the company to rivals The Chapar for £50k.

    • @e4unow421
      @e4unow421 3 роки тому +43

      50k! Whoa bloody hell.

    • @timtam6442
      @timtam6442 3 роки тому +31

      Who also went into Administration in 2019

    • @TheManInBlueFlames
      @TheManInBlueFlames 3 роки тому +34

      @@ninjalokust Yes. That's ABSOLUTELY true. Most men are almost autistic in their tastes and love for doing and wearing the same thing over and over again.

    • @mlw237
      @mlw237 3 роки тому +2

      @@ninjalokust 🎯

    • @mlw237
      @mlw237 3 роки тому +6

      @@ninjalokust for me what stood out was the budget part. I could choose budget simply depending how I'm feeling about other things going on in my life. So I choose a low budget because perhaps I am suffering donor fatigue at that moment (or whatever reason for that matter), so the algorithm doesn't capture that I could perhaps spend more so they perhaps send less options or lower priced lower quality options, but days later when the package comes, I'm feeling better and willing to spend - or vice versa. Yeah. 'tis a gimmick who's novelty soon wears off

  • @JoshF848
    @JoshF848 3 роки тому +139

    Might be the first time I’ve seen Kelly actually make an offer

    • @mohamed.maher.
      @mohamed.maher. 3 роки тому +17

      Kelly is just the pre-Jenny Jenny

    • @meneurdujeu
      @meneurdujeu 3 роки тому +33

      Help an old pal's daughter out, typical. Won't take a chance on other people who've worked harder

    • @MindSetReset
      @MindSetReset 3 роки тому +2

      @@wordyword.298 yes that's what I thought too

    • @Locutus
      @Locutus 3 роки тому +2

      @@wordyword.298 I think it's if they have pitched their business to them before, they have to go out.

    • @Shakermakerukuk
      @Shakermakerukuk 3 роки тому +1

      Or smile

  • @Jasper-Holland
    @Jasper-Holland 3 роки тому +170

    Oh god... Another personalised clothing brand for men...

    • @magusxxx
      @magusxxx 3 роки тому +18

      "...is a Premium..."
      Me: I'm out.
      "...60%..."
      Me: Yeah, now I'm REALLY out.

    • @piaxgft5799
      @piaxgft5799 3 роки тому +11

      lol next up: organic dog treats

    • @ngjulius7023
      @ngjulius7023 3 роки тому +3

      That's not what it is.

    • @johnmc3862
      @johnmc3862 3 роки тому

      Yes, excellent.

  • @longestcategg7097
    @longestcategg7097 3 роки тому +162

    That whole situation with Peter jones not understanding it was great

    • @shanecorry
      @shanecorry 3 роки тому +28

      He may have been off slightly on the maths (70% return would be 4 months - not 6 months) but the logic was sound - they'd be holding stock longer on average than a retailer would.
      They went into forced liquidation less than 2 years after getting this invesment with £600K owed to creditors so..

    • @ShopSongs
      @ShopSongs 3 роки тому +8

      @@shanecorry Yeah, Peter was under the assumption that the 70% returns were all refunds, where it's the other way round, where 30% of the items were purchased and the other 70% were simply returned to stock, just like taking clothes to a changing room and taking 70% back to the rails in the shop.
      He was under the thought that the customer was returning 70% of the clothes they paid for, which is obviously a lot!

    • @kimskis
      @kimskis 3 роки тому +29

      The massive return rate was their eventual cause of bankruptcy, so it seems to me like Peter's hunch was spot on, as usual...

    • @longestcategg7097
      @longestcategg7097 3 роки тому +3

      @@kimskis read the reply by Sir Hingle McCringleberry. Peter thought of the returns as refunds when in fact the point of the product was that it’s like a changing room where you put back most of things you try.

    • @kimskis
      @kimskis 3 роки тому +10

      @@longestcategg7097
      either way you look at it, no wonder this gimmick actually failed - your customer still only buys 30% of your clothing you send to him an average. That's not a successful business rate in my book, having had some experience with fashion retail in the past

  • @Dice-Gamble
    @Dice-Gamble 3 роки тому +79

    HOW ON EARTH could she make an offer if she knew the entrepreneur beforehand?
    Isn't that one of the RULES OF THE DEN they keep pointing out???

    • @hamza361
      @hamza361 3 роки тому +12

      Normally yeah but if they see it as a money making idea who cares about rules.

    • @Dice-Gamble
      @Dice-Gamble 3 роки тому +9

      @@hamza361 umm.. .The show itself? These are not Rules that the Dragons just make up for themselves... These will be ByLaws that are part of an organization, and will involve so many moving parts.

    • @foxernator
      @foxernator 3 роки тому +5

      Pretty sure it's just COI so if there is no direct conflict of interest - they can do it. It's because of stock manipulation, insider trading or not wanting to annoy their invested company. The one's I have seen where they go out it's because they are invested into the sector with a direct competitor. I think you are right though there was one where they went to Uni together and they weren't allowed to invest.

    • @TheManInBlueFlames
      @TheManInBlueFlames 3 роки тому +10

      Believe it or not, this WAS a conflict of interest.

    • @TheMisanthropist69
      @TheMisanthropist69 3 роки тому +15

      They're not supposed to know about the *investment* beforehand. AFAIK, there's no rule against them knowing the entrepreneurs

  • @omaorieno
    @omaorieno 3 роки тому +5

    This is one of the most quiet and calm pitch and negotiation I have seen on dragon's den

  • @rararrar98553047658
    @rararrar98553047658 3 роки тому +18

    Imagine coming on to a television show about trying to get people to invest in you, and thinking that you won’t have to talk about profit margins. Happens so often, people are idiots.

  • @mattdorrell9567
    @mattdorrell9567 3 роки тому +17

    So we're overlooking the fact that at 12:34 Levi said her dad (Paul Young) was screwing Kelly Hoppen are we? 🤔

    • @johnmc3862
      @johnmc3862 3 роки тому +2

      Truly amazing find, best ever moment of Dragon Den 🎉🤯😅💯

    • @JamesWilson01
      @JamesWilson01 2 роки тому +3

      She said "my dad will scream at us" 🤣

  • @danielsoanes9250
    @danielsoanes9250 3 роки тому +25

    Peter was right about working capital management. After airing on Dragons Den, demand went crazy. The company took on a load of debt to scale the operation, acquiring a warehouse and staff in the process. As all their cash went into stock, sales cooled off. One of the charge holders called the debt in and the company was forced into administration.

    • @stephjovi
      @stephjovi 2 роки тому +4

      Damn that's sad!

  • @MrEdKayo
    @MrEdKayo 3 роки тому +49

    The face that Piers makes at 10:30 is priceless, GIF material right there

  • @Uvray
    @Uvray 3 роки тому +46

    When another hopeful came in with this exact same idea they ALL kiboshed the 70% return "problem" and said it was not an investable venture.
    I personally tried one of these such businesses and not a single thing they came up with was anything I'd wear.

    • @oreotookie
      @oreotookie 3 роки тому +2

      When I saw the heading, I thought I had already watched that video.

    • @intrepidtomato
      @intrepidtomato Рік тому

      I'm not sure that other online retailers (where you pick what you want) don't have a huge number of returns. I think you might have to price it in for online clothes businesses

  • @Ponas986
    @Ponas986 3 роки тому +46

    Absolutely love how dragons support the rich family kids. Those are the ones that need it the most! No one asked how much they invested and where the money came from and how much they have in the bank. They knew their parents are rich and wouldn't let their children go bankrupt... class act

    • @lexrahman6814
      @lexrahman6814 3 роки тому

      Lol

    • @xixXxxXxix
      @xixXxxXxix 3 роки тому +10

      I mean the company went into Administration in 2018 and the deal with the Dragons was never finalised

    • @erikverboom5383
      @erikverboom5383 Рік тому +1

      Just so you know: the actual meetings go on for far longer. This is just a cut version.

  • @mary_syl
    @mary_syl 3 роки тому +8

    Both of them are rich kids, not sure why they needed the den. One of them has two celeb parents and the other one's dad is literally CEO of a successful shipping company...

  • @JohnSmith-su3ze
    @JohnSmith-su3ze 3 роки тому +17

    The Dragons didn't examine the most important part of the business.....shipping the returned 70% back and forth.
    If this process is not cheap and efficient, you're fucked lol
    To be honest, it sounds like a logistical nightmare. Imagine having to repackage all the clothes when they come back to the warehouse. Sounds like a right pain in the arse

    • @abdulbasith3779
      @abdulbasith3779 2 роки тому +1

      Money is saved as luxury brands have crazy margin

    • @wardosravin
      @wardosravin 2 роки тому +1

      I assume that would be included to reach their 60% margins, which are pretty healthy.

  • @m6xx7demix
    @m6xx7demix 3 роки тому +37

    "Peter doesn't know much about business, he's just learning" 🤣🤣🤣

  • @FrankTankMusic
    @FrankTankMusic 3 роки тому +25

    It looks like Enclothed got sold in 2018 to a rival called The Chapar (a crowd funded organisation). The Chapar itself went into administration in 2019, then later getting taken over by new owners. However, the Chapar website just has a coming soon label still now...

    • @wanderingalba5077
      @wanderingalba5077 3 роки тому +6

      Thankyou for posting the info for us, cheers 😊

  • @ahmadadly9561
    @ahmadadly9561 3 роки тому +72

    The same concept was pitched years ago by a Swedish woman in this show too

    • @marcelltar9624
      @marcelltar9624 3 роки тому +9

      was thinking the same

    • @melmc3306
      @melmc3306 3 роки тому +5

      Me too only if I remember right, she didn’t get investment

    • @footsurecow6906
      @footsurecow6906 3 роки тому +20

      Yes I was thinking this! An offer being made must just depend on how the dragons are feeling that day sometimes.

    • @Big-Timbo
      @Big-Timbo 3 роки тому +6

      silver spoons eh?

    • @killler240
      @killler240 3 роки тому +7

      They likely have good connections which made the dragons feel at ease

  • @Tehrafi
    @Tehrafi 3 роки тому +66

    Their entrance and pitch reminded me of the Godfather movies. Direct, serious, and well put. Almost no smiles or greetings.

    • @alanw4589
      @alanw4589 3 роки тому +6

      They were made an offer they couldn't refuse.

    • @1finnese1
      @1finnese1 3 роки тому +1

      What job role do you have at this business sir?

    • @Tehrafi
      @Tehrafi 3 роки тому

      @@1finnese1 I don't get it mate, what?

    • @Tehrafi
      @Tehrafi 3 роки тому

      @@alanw4589 Absolutely, shame it didn't work out for them inb4.

  • @apbosh1
    @apbosh1 3 роки тому +46

    Peter couldn't bring himself to say that he got it wrong, Instead "I gave you a hard time" Trying to maintain that ego must be exhausting! I still like ol' Pizza though.

  • @TheScienceguy77
    @TheScienceguy77 2 роки тому +4

    This is one of my favorite DD deals. I was a little skeptical at first, but their cool demeanor and ability to clarify and get their pitch across eloquently quite impressed me.

  • @HSTRTGMS
    @HSTRTGMS 3 місяці тому +1

    “I want to apologize, for being a little bit controversial earlier,” not “I want to apologize for wrongly accusing your business of poor performance.” He was very kind to the astute entrepreneurs and of course, himself lmfao.

  • @zahrobie5890
    @zahrobie5890 3 роки тому +12

    Since I moved to Germany 🇩🇪 still watching dragons because this is better than any movie this is a big thriller wish all the best uk 🇬🇧 👊

    • @Heatwave9000
      @Heatwave9000 2 роки тому

      👊 No clue what you are saying btw lol

  • @rachmadsuhartono
    @rachmadsuhartono 2 роки тому +6

    Peter's face when they don't want to disclose the margin

  • @g.hassankumar3872
    @g.hassankumar3872 3 роки тому +42

    Well there website is down and they haven't posted anything on their social media channels for over 2yrs now. Guess the business is Dead!

    • @LifeInPink999
      @LifeInPink999 3 роки тому +6

      I saw the same business model but for women's clothing and they should have started with woman clothing as they are more probabilities for a woman to be interested in this. Just like beauty boxes normally start with woman brands and then if have success launch beauty product for men with the idea that the already subscribed girlfriends or wives mare talk the into it.
      I doubt they can patent this idea so I don't know if it's them or another firm. I once thought of trying it but if I buy online at least I buy what I like from firms I know which size select as sometimes it may slightly change from brand to brand like in some an S being more an XS, So I saw myself with probably poor quality cheap clothes sold by the price of a good brand, some not fitting, some just not looking good on me and me probably liking only one item or none but feeling forced to keep them because the whole return thing a waste of time.
      If they offered quality brands I actually knew about with some discount I could have considered. I just can't see what benefit is there for me.

    • @carolcurtis1573
      @carolcurtis1573 3 роки тому +4

      They sold to Chapar, and Chapar is now finished

    • @ThePrimeMinisterOfTheBlock
      @ThePrimeMinisterOfTheBlock 3 роки тому

      God damn it!

    • @truckwarrior5944
      @truckwarrior5944 3 роки тому +4

      @@LifeInPink999 they can’t Patent this idea cause there already were dozends of companies already doing this before they even started.
      This idea is even older than the internet, done before this by mail with questionnaires.

    • @SteamDeckGameplay
      @SteamDeckGameplay 3 роки тому

      @@carolcurtis1573 huge win if they sold and made money, that's often the endgame for a lot of businesses

  • @AntiMatter930
    @AntiMatter930 3 роки тому +25

    Oh, one of the Dragons knows your parents? **Dragons proceed to be sickeningly nice to them** I need to be sick

    • @rleandro315
      @rleandro315 3 роки тому +1

      Still, I'd be happy if Robert Plant said to me "hey, I know your parents".

    • @cjj6412
      @cjj6412 3 роки тому +3

      It's the only reason they got an investment.
      Nothing novel, nothing unique, currently loses money and back-end developed by someone else.
      All these girls brought was a rolodex and they got paid a ton for it.

    • @antoniofranco6813
      @antoniofranco6813 3 роки тому

      Pretty sure the taller ones dad was a 80s pop icon

  • @davidmansfield9167
    @davidmansfield9167 3 роки тому +7

    JENNY: "I'll tell you where I am. I'm at home eating carpet samples."

  • @miniegg83
    @miniegg83 3 роки тому +59

    Very rarely does Peter make himself look a tit but kudos to him for that effort

    • @ninjalokust
      @ninjalokust 3 роки тому +11

      Actually I think he does this regularly but rarely owns it and straight up admits he was wrong which he did here. Usually he bullishly sticks to his guns or uses it as a tactic to drive off the other dragons from being interested so he can offer a higher bid without being undercut.
      To my eyes he honestly thought the return rate was abysmal and couldn't function, then the others argued him into seeing 70% return rate for an online clothing retailer is actually decent, so he ate a bit of humble pie and complimented them.
      If he had stuck to his guns however he would have been proven right in the end since the company bankrupted owing 1 million in 2018, the deal never went through and the shell of what remained was sold to a rival for 50k.
      Basically this is a prime example of a dragon being right for the wrong reasons, the other dragons were in fact 100% wrong, the business model didn't work.

    • @SolaScriptura-n-cats
      @SolaScriptura-n-cats Рік тому

      How very Brit of you to say so. 😂

  • @sierrahhofzon3878
    @sierrahhofzon3878 3 роки тому +17

    So the investment broke down after the den but Enclothed successfully raised £400,000 via a crowdfunding campaign. The firm was then ‘bought' by rival firm The Chapar.
    Levi Young is now the CEO of The Chaper.
    EDIT: Levi Young was the CEO of Chaper until May 2019

    • @chibifoods
      @chibifoods 3 роки тому +1

      Isn't she working at Founders Factory..?
      edit: Edward Janes the CEO of The Chapar according to Google/Linkedin

    • @sierrahhofzon3878
      @sierrahhofzon3878 3 роки тому +1

      @@chibifoods yeah my bad. She was the CEO of Chaper until May 2019

  • @ducks7015
    @ducks7015 3 роки тому +7

    "Care about what they are wearing"
    Zooms in on socks
    Tbh i love those socks

  • @Sebastian-85
    @Sebastian-85 3 роки тому +5

    “A once hostile Peter Jones” what? Peter? Hostile?? 😂😂

  • @ahassen1236
    @ahassen1236 3 роки тому +42

    Peter looked at Kelly.. hang on she never invests so if she's interested there must be something here I better make a U turn

    • @cjj6412
      @cjj6412 3 роки тому +5

      They have nothing unique, are currently losing money, and it looks like their back-end was done by someone in a developing country.
      Yet they managed to get an investment from Peter, on something he knows nothing about because their parents are acquaintances of Sarah Willingham.
      It's not what you know but rather, who you know. The Dragons invested in these girls only because they want to be introduced to their families.

  • @AntiMatter930
    @AntiMatter930 3 роки тому +26

    Now that's just perfect pre-lunch timing

  • @cashhgenesis
    @cashhgenesis 3 роки тому +10

    staying up till 5 am pays off again

    • @srciano1
      @srciano1 3 роки тому

      You mean 12.30pm

  • @carolmorris404
    @carolmorris404 3 роки тому +29

    I am glad these women have an online product. Their voices and attitude would put me off personal interaction.

  • @wy4553
    @wy4553 3 роки тому +2

    I'm really enjoying the reduced sound effects and narration in this episode. They should keep using this format going forward.

  • @kierangdelaney9256
    @kierangdelaney9256 3 роки тому +27

    Has this video been rendered out at a slower than normal speed? The voices all sound weird, especially noticeable with Evan Davies...

  • @S-rn6xn
    @S-rn6xn 2 роки тому +2

    I thought you weren’t allowed to invest If you knew of the presenters?

  • @JimmyNahlousVisuals
    @JimmyNahlousVisuals 3 роки тому +6

    Ahhh yess, Another one of those episodes where the Den is filled with Sulfur hexafluoride. All their voices are a few pitches deeper.

  • @greenspain9142
    @greenspain9142 3 роки тому +5

    In this video, I think I saw Kelly actually smile for once.

  • @MrUppertorso
    @MrUppertorso 3 роки тому +3

    Margins are not trade secrets, my god. It's boggling how often the pitches don't want to give up basic, vital information. It's a little like a court room: authenticity really is everything. Beyond that, paying for double the delivery fees to pick up un-purchased product would be a major hole in the canoe... someone is picking up the extra costs.

  • @callmedavid9696
    @callmedavid9696 3 роки тому +11

    Need dates on when this aired

  • @S7EVE_P
    @S7EVE_P 3 роки тому +16

    Lets face it, most episodes of this programme involve the dragons being: shocked/disgusted/flabbergasted/disappointed/angry. This is nothing new.

    • @Macephtopheles
      @Macephtopheles 3 роки тому +3

      Need to make an edit. Should be "most *TITLES ON THIS CHANNEL* involve..." because they're always clickbait ones like that.
      (Example) Title: Peter ANGRILY Confronts Business Owner Over Company Valuation!
      Reality: Peter calmly claims that their valuation is unrealistic at one point in the 10-15 mins.

    • @Thismanisright
      @Thismanisright 3 роки тому

      It's obviously clickbait..

    • @SuperNuclearUnicorn
      @SuperNuclearUnicorn 3 роки тому +1

      Personally I hope I see more flabbers being gasted because it's a great word

  • @tms977
    @tms977 3 роки тому +5

    Peter pulled an enormous U-turn!

  • @royfr8136
    @royfr8136 3 роки тому +14

    'I know you....' OK, youre in my rich circle of friends and now we know that so you will definitely get an offer...

    • @ZoZo-kw6sf
      @ZoZo-kw6sf 3 роки тому +6

      Her father is paul young a famous 80s singer.

    • @royfr8136
      @royfr8136 3 роки тому +3

      @@ZoZo-kw6sf exactly

  • @johntgw
    @johntgw 3 роки тому +21

    If anyone's interested, Levi is Paul Young's (the singer) daughter.

    • @fredraputznik2313
      @fredraputznik2313 3 роки тому +10

      I'm interested! That explains how they could afford to develop the platform.

    • @pauljulian2963
      @pauljulian2963 3 роки тому +1

      Bet he was happy they got investment, he doesn't have to put his hand in his pocket now!

    • @johntgw
      @johntgw 3 роки тому +4

      @@pauljulian2963 Exactly at least his daughter doesn't Bite the Hand That Feeds otherwise Everything Must Change. Some People don't understand Why Does A Man Have to Be So Strong and if she hadn't received investment and asked her father for money he'd probably say to himself "I'm Only Foolin' Myself!"

    • @pauljulian2963
      @pauljulian2963 3 роки тому +4

      @@johntgw At least he didn't have to Tear Her Playhouse Down!

    • @HIOP0
      @HIOP0 3 роки тому

      No, not at all.

  • @willclouded
    @willclouded 3 роки тому +5

    Kelly : I know your parents I'm In! :P

  • @PV-pw8bf
    @PV-pw8bf 3 роки тому +10

    satisfying somehow seeing peter have a brain fart :P

  • @MadaraMK1
    @MadaraMK1 3 роки тому +2

    9:17 onwards that whole silence was extremely awkward 🤣

  • @Charagrin
    @Charagrin 2 роки тому +2

    Crazy how many " entrepreneurs" that come onto the Shark Tank and Dragons Den type shows are directly related to otherwise already established and wealthy people. Kinda corelates the general discussion going on about how wealth and connections creates wealth and connections for those who already have wealth and connections, and not actual real world everyday folk.

  • @tp9059
    @tp9059 3 роки тому +26

    Anyone else on lunch break right now? 😀

    • @VoyevodaEU
      @VoyevodaEU 3 роки тому +1

      Having a ham and cheese sandwich right now :)

    • @AntiMatter930
      @AntiMatter930 3 роки тому +1

      @@VoyevodaEU tesco meal deal?

    • @HighTen_Melanie
      @HighTen_Melanie 3 роки тому +1

      @@VoyevodaEU Sounds lovely!

    • @avi_1508
      @avi_1508 3 роки тому +1

      Eggs & Bagels ready for this episode

    • @po-qo7vd
      @po-qo7vd 3 роки тому +2

      I'm still in bed 😂

  • @Nthstar
    @Nthstar 3 роки тому +5

    What was with the tension of the taller Levi girl after Kelly said she knows her? Levi seemed very uncomfortable/awkward.
    2.55 moment

    • @aartadventure
      @aartadventure 3 роки тому

      There is a rule that if a Dragon personally knows you that they are not allowed to invest. But, maybe that rule was added in a later season. Kelly knows her parents, so maybe that rule wouldn't apply anyway, but perhaps she was worried still?

    • @namnack
      @namnack 3 роки тому +2

      I read somewhere that she is Paul Young's (the singer) daughter. Perhaps she didn't want the lot to know..

  • @thejuiceweasel
    @thejuiceweasel 3 роки тому +10

    Everytime Evan walks towards the camera I hear Jonathan Frakes in my head.
    _Our next pitch takes us to a place where lies and exaggerations collide..._

  • @susanwaugh3885
    @susanwaugh3885 3 роки тому +5

    This must be the 3rd time on dragons den someone has gone on there with the same idea..of sending men’s clothes tailored to them. It’s not new

  • @GodotOfficial
    @GodotOfficial 3 роки тому +26

    Is it just me or is this video slower than Jenny when there’s an investment opportunity?

    • @Ploughedcoconut
      @Ploughedcoconut 3 роки тому +2

      Light travels slow in comparison with Jenny saying "I'm out".

  • @Daveey1911
    @Daveey1911 3 роки тому +17

    *phone rings*
    Jenny: Hallo?
    Producer: Hi Jenny! The Dragon’s Den rec...
    Jenny: I’m out!

    • @ninjalokust
      @ninjalokust 3 роки тому +1

      phone rings
      Jenny: Hallo?
      Producer: Hi Jenny! The Dragon’s Den rec...
      Jenny: I’m out at the moment please leave a message after the tone.
      FTFY

  • @chiquicat1
    @chiquicat1 3 роки тому +5

    As a man I love this. I absolutely dread going shopping because after walking around shops wasting half of my morning, when I find something I like, they don't have the color or the size I like/need... I want to burn the shop down when that happens. I clearly stress too much an overreact over little things. I am working on it, but online shopping is a safer option for me and others.

  • @Haider78692110
    @Haider78692110 2 роки тому +3

    “6 months to sell that stock” - Peter is right...the square root of 30% ‘kept rate’ is 5.48 which essentially means 5 and a half months. Whilst in the retail world, returns are inevitable, “recirculating” stock is arguably recycling stock. Unhealthy for inventory and thus cash flow.

    • @wardosravin
      @wardosravin 2 роки тому +1

      Yes, Peter is rarely too far off the mark. The huge difference between a retail outlet and this business is that the retail outlet can put the clothes back on the raíl and has thousands of customers coming in actively shopping and presumably a strong brand that doesnt need building.
      It also doesnt need to pay extra shipping until suffient items have been sold whereby it can make another large shipment to the outlet.
      This business model is incredibly fragile and I question that their algorithyms can get anywhere close to someone looking for themselves around shops.

  • @Anna.T.
    @Anna.T. 3 роки тому +17

    Let’s be real here for a moment: if Jenny hadn’t come into (pun intended) Dragon’s Den, we’d all be making Kelly jokes.

    • @JoshxIZ
      @JoshxIZ 3 роки тому +4

      What about restaurant Sara? She never invests and just repeats what everyone else says.

    • @Asif-kh-n9r
      @Asif-kh-n9r 3 роки тому

      @@JoshxIZ agreed. And before her it was Simon Woodroffe

    • @RockyDave
      @RockyDave 3 роки тому +2

      @@JoshxIZ You're right. She never invests. But she's always really nice and pleasant with everyone.

    • @ninjalokust
      @ninjalokust 3 роки тому +1

      @@RockyDave ​
      @JoshxIZ
      I think Sara never invested because she was only interested in restaurant/food investments and products that were fully ready for market but needed a door to be opened with retail chains.
      Knowing she couldn't really compete with the others when it came to opening those doors, and that most people overlooked her she had to differentiate herself by being really nice and polite while repeating what everyone else had said but in a slightly different way to make it seem like she was contributing.
      Almost like this comment just takes your salient points and repeats a combined version of them in an expanded version to make it appear like I was intelligent and helpful and polite and therefore a valuable member of this discussion when in reality I just yeeted your words into a melting pot.

    • @SuperNuclearUnicorn
      @SuperNuclearUnicorn 3 роки тому +1

      @@JoshxIZ Sarah is a queen and I won't take any disrespect
      (plz call me Sarah)

  • @TheManInBlueFlames
    @TheManInBlueFlames 3 роки тому +32

    Looks like they've slowed this one down. Evan sounds like he's gone into the deep end.

    • @adblock4life166
      @adblock4life166 3 роки тому +1

      Might wanna check your playback settings.
      Video speed is normal

    • @TheManInBlueFlames
      @TheManInBlueFlames 3 роки тому +2

      @Leonidas Poledouris They did it presumably to slow down the video and increase its length so that the video would get over 10/12 minutes and they could monetize it.

    • @AmitTheAsura
      @AmitTheAsura 3 роки тому

      @@adblock4life166 most definitely slowed down slightly..even listen to the music at the start

  • @Peter-ew7zq
    @Peter-ew7zq 3 роки тому +6

    70% returns means after a while 70% of the stuff they sell has been tested by someone else. In fact, many items will be shipped, tried and returned by multiple customers before someone keeps it.

    • @GAMINGBAUS8703
      @GAMINGBAUS8703 3 роки тому +1

      Isn't that how it is in Normal clothes stores too?

    • @Peter-ew7zq
      @Peter-ew7zq 3 роки тому +1

      @@GAMINGBAUS8703 i guess thats true, although i would feel more comfortable with someone else trying it in the store than at home

    • @GothamClive
      @GothamClive 3 роки тому +1

      @@GAMINGBAUS8703 But in a store they don't wear it for a whole day or a party before returning it.

    • @00Kuja00
      @00Kuja00 2 роки тому

      I heard that Zalando have problems with that. People ordering like 50 dresses and wear one each day, before returning all of them.

    • @fluim0102
      @fluim0102 Рік тому

      @@GothamClive This is what so many women do... especially the starting vloggers and 'influencers'

  • @mella206
    @mella206 Рік тому +1

    that's a bad idea letting them keep the cloths then charging the card when they return the others, had this issue at a hotel business where the card declines and u cant do anything about it. so basically they could have 300 quids worth of cloths for free

  • @melissamcclain34
    @melissamcclain34 2 роки тому +1

    After @1:14 Peter figured he would probably be a customer therefore prompting his decision to make a deal😂😂😂😂

  • @matthewklahn7523
    @matthewklahn7523 3 роки тому +8

    Peter Jones not understanding new business models is always hilarious. This is now a norm for clothing companies, popularized in the US by Trunk club which is now a subsidiary of Nordstroms. And they are absolutely fine with their return rate.

  • @kmdewhurst
    @kmdewhurst 3 роки тому +18

    It's really inspiring to see someone create something, work hard and then get an investment from their dad's rich friend.

    • @madamefeast4824
      @madamefeast4824 3 роки тому +3

      Well they ended up having 500k in debt, then selling for 50k. So it tanked if that means anything to ya

    • @kmdewhurst
      @kmdewhurst 3 роки тому

      @@madamefeast4824 nah. I'd still rather she succeeded. 🤷🏻‍♂️

    • @kingdomperspectivesmindset5595
      @kingdomperspectivesmindset5595 3 роки тому +1

      @@madamefeast4824 OPM I hear Touker say🤔

  • @benjanlupzig3708
    @benjanlupzig3708 3 роки тому +6

    Kelly can't make an offer as she knows the girl which is against the rules.

  • @matt5802
    @matt5802 3 роки тому +7

    Peter must have been having a bad hangover day.....if a customer keeps 30% then they must return 70% it's pretty simple. PJ is usually a lot sharper then that.

    • @trucker736
      @trucker736 3 роки тому +1

      correct me if I am wrong, I think he was concerned with the stock thats not being sold ; the 70%, but their business model has the 70% in constant rotation. So its not like its just sitting around. I think he missed the point that their business model is basically getting constant feedback , and will make amendments based on the software. Its basically LTE shopping. I have to say , as a man, I hate shopping, this business model is for me

    • @chunkyfxdls1878
      @chunkyfxdls1878 3 роки тому

      Matt 🤦🏻‍♂️

    • @BenjaminGoose
      @BenjaminGoose 9 місяців тому

      Sharper and then that? You mean sharper THAN that, surely?

  • @nicolepretorius1178
    @nicolepretorius1178 4 місяці тому

    Pieter calling himself "controversial" instead of admitting he was wrong and misunderstood the business model. 😂😂

  • @boneyarsebogman
    @boneyarsebogman 3 роки тому +6

    From what I can tell, they no longer exist. Their website is no longer active (enclothed.co.uk) and their Companies House profile shows it as Dissolved in 2019.

    • @sharkb8754
      @sharkb8754 3 роки тому

      Shame would have made a fortune during the lockdown

  • @lNappa
    @lNappa 2 роки тому +1

    Peters face when they said they cant disclose the margins😭😭🤣🤣🤣

  • @JacaboBlanco
    @JacaboBlanco 2 роки тому +1

    So funny watching these years later and seeing HUGE businesses doing these very things.

  • @GodotOfficial
    @GodotOfficial 3 роки тому +9

    This company was bought by another company but that company went into liquidation in 2019, clearly not a great investment lol

    • @jameshughes1592
      @jameshughes1592 3 роки тому

      I've seen and used a very similar concept though, can't remember the site unfortunately, does anybody know if they sold the tech?

    • @jameshughes1592
      @jameshughes1592 3 роки тому +1

      Found it. "Thread". Similar but not a 'keep what you want, send the rest back' system, so guessing they didn't!

    • @greghanson8768
      @greghanson8768 3 роки тому +1

      @@jameshughes1592 Stitchfix operate a keep what you want return what you don’t model and seem to be doing quite well. They operate in the US and UK and seem to have cornered the market. I’m guessing this lot just got out trounced by a larger competitor with a very aggressive marketing strategy.

    • @TheMisanthropist69
      @TheMisanthropist69 3 роки тому

      The deal never went through. The ladies crowdfunded instead

    • @kimskis
      @kimskis 3 роки тому +1

      @@jameshughes1592
      yup, worked for those guys as an agency worker in a cramped East London warehouse lol...their model consisted of selling charity clothing to the end users online. Probably the same flawed business model as of these two girls

  • @ED-209UHD
    @ED-209UHD Місяць тому +1

    Pair of chancers and they walked away with thousands and conned everybody involved 😂

  • @Samara.Weaving
    @Samara.Weaving 3 роки тому +3

    Yes but Peter, at least they are getting 30% kept rate, Jessops is getting less than 0.1% sales with no repeat business. Sad Really !!

    • @bekahrogers8754
      @bekahrogers8754 3 роки тому +1

      Now now that’s not true, when I worked there, the same old lady would come in once a month to get her pictures printed. I don’t think she ever paid more than £5 because she would con the staff into getting free prints.

  • @TechGamesAU
    @TechGamesAU 3 роки тому +4

    Why on earth would you not disclose the margins with investors..

    • @dantilley
      @dantilley 3 роки тому +2

      Probably because it's not only the investors you're telling but millions of TV viewers (and potential customers) too

    • @TechGamesAU
      @TechGamesAU 3 роки тому

      @@dantilley but surely they understand and accept that by going on the show...

    • @dantilley
      @dantilley 3 роки тому +1

      @@TechGamesAU Yeah that's a valid point. But still, I'm surprised the pitchers don't mention it when saying why they don't want to reveal their margins (or maybe they do but it's edited out)

    • @ajinkyababar6072
      @ajinkyababar6072 3 роки тому +2

      Because after hearing 60%, customers will ask for more discounts and their partner brands would command higher commissions

    • @dantilley
      @dantilley 3 роки тому

      @@ajinkyababar6072 For the partner brands, it depends on if those margins are normal in the industry, or if they're taking the piss. Customers though won't know and won't care, so it may well damage their brand when customers find out how much their purchases are being marked up.

  • @stephenfox8685
    @stephenfox8685 3 роки тому +3

    I agree with Peter on the 70%/30% issue. The others were overlooking a very important point.

    • @jsmit9484
      @jsmit9484 2 роки тому

      It's not an issue though. 30% is a lot. If I go shopping I try on 10 items and buy 1 or 2. And my female friends try on about 20 items and buy 2 or 3. That's a return rate of 80% and 90%. Of course regular shops don't have to deal with shipping, but that's what the lower return rate compensates for.

    • @fluim0102
      @fluim0102 Рік тому

      @@jsmit9484 It is certainly an issue.. It means that every order will have a very substantial second piece of shipping, also you cannot recirculate items indefinitely... and make them look like new.

  • @TheUltimateAppletree
    @TheUltimateAppletree 3 роки тому +1

    You know its lunchtime when a new dragons den video has been released 🐉

  • @Likexner
    @Likexner 3 роки тому +3

    "Theyve had a love-hate relationship with Peter Jones so far,..." - No they didnt. He had a concern, he got a satisfactory answer. That was it. No love or hate involved. The narrator is reaching hard here.

    • @dickmonkey-king1271
      @dickmonkey-king1271 2 роки тому

      Turned out the narrator had a big crack addiction at the time that impaired his performance.

  • @gangatalishis
    @gangatalishis 3 роки тому +2

    Idk when this episode was filmed but there are a ton of products like this out there.

  • @jrbs
    @jrbs 3 роки тому +13

    1:18 Peter can't relate to any of this. He employs his own personal tailor and owns three sock factories 🙄

  • @KJ_2020
    @KJ_2020 3 роки тому +10

    Let's be real though, their customers are not men who don't like shopping because this is more hassle than walking into a store being greeted by a nice lady complimenting you.
    The customer here are men who really like shopping, and housewives who like dressing up their husbands.

  • @gingerdinosaur3560
    @gingerdinosaur3560 2 роки тому +1

    If on average 30% was retained, maybe they should have imposed a deposit you pay for delivery of the box? Maybe 10% of the boxes value.

  • @dachronicalalittlebitofeve6630

    I hate shopping, clothes are the worst, I look at what it costs and how good it is and always feel like it’s not worth the cost and walk away

  • @james-bryannaadams6928
    @james-bryannaadams6928 2 роки тому +4

    I think I’d pick Deborah every time…I love her.

  • @yayaanetwork2530
    @yayaanetwork2530 3 роки тому +2

    The taller girl is the brains and the passion for sure 👏🏽🙌🏽

  • @boltywolty123
    @boltywolty123 3 роки тому +2

    Evan got blazed before shooting this

  • @kryztyanospqkenzington7716
    @kryztyanospqkenzington7716 4 місяці тому

    That is the first time I have seen Kelly Hoppen even offer an investment.

  • @Legitti
    @Legitti 3 роки тому +1

    They were sold to company called The Chapar