How to Pass Call Center Nesting (Call Center Nesting Tips)
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- Опубліковано 29 лис 2020
- Here's how to pass the nesting period of your call center training. Here, you'll learn what happens during a call center nesting, what you should prepare for, and the common problems you'll encounter along with their solutions.
Hello sa magne nesting! Just wanna say kayang kaya nyo yan! Pangungunahan talaga kayo ng kaba pero along the way masasanay na kayo, kaka endorse lang saken sa prod kasi na extend ako ng nesting since bagsak sa QA and kulang ako sa surveys pero ayun finally umabot ng passing score. Basta wag na wag kayong mag dwell sa irate cx kasi marami pa rin ang mababait. Go para sa sarili at mga pangarap!!
Today is the first day of my Nesting training. I'm also scared. But all i have now is, lakas ng loob ,whatever it takes . And manifesting that I can pass this, under Healthcare account. 😍😍😍
hello, any update? did you pass?
practical tips aside sa communication skills, you'll get better eventually with constant convo with customers
1.pakapalan ng mukha guts and confidence
2.(bawal balat sibuyas) resiliency is the key if irate cx and trainers haha
3.perfect attendance ( kahit ito nalang when tenured with skillset and experience na)
4.participation in all activities shows willingness and eagerness to learn and stay
5.contribute numbers and not toxicity (wag attitude lalo na't bagohan ka pa)
Thank you so much for the tips 😊
At 1st parang lalabas ka sa skin mo sa irate customer. Ngayon? Natatawa nlng ako. Mute then laugh.
Our nesting is fast approaching (next next week) and I'm still struggling familiarizing the whole process.😓 Bombarded and overwhelmed with lots of information during PST. We are taking calls already but I always mess up. My self confidence is going down. The only thing I have right now is that, my determination and willingness to learn. Wish me luck everyone.🙏🤞
You can do it....just keep pushing your self and god will do the rest
We are same case
Good luck
Me too am gonna start nesting tomorrow pray for me please
Same here
we are starting nesting later tonight, This is my first job, I am so scared and nervous, Thank you. i hope i can pass. 😭
How was it?
Ours will start tonight :(
Why hire if u get fired
How was nesting?
@Raymond Andrew the same here tonight am gonna have the test so much worried
LAW OF ATTRACTION: I AM GOING TO PASS THE TRAINING AND NESTING. IN GOD'S GRACE! ✨❤️🙏
Amen 🙏💗
Stop it with the Law of attraction , it is based on Hermeticism, a philosophical and religious system based on the teachings of Hermes Trismegistus. It isn't biblical or Christian, it makes us dependent on that law (attraction) than God, if we truly are Christians we should learn to be more dependent on God and if it is his will not ours, when we asked for something and worked hard for it and didn't receive it then it's time to move on.
Unfortunately, it's already too late for me to discover this video.
Actually I failed the nesting period a week ago due to one of my calls and I'm currently subject to reprofile. Of course, it will take a lot of time till the company calls me for the final interview.
That's why I'm applying for a new job while waiting.
Anyway, thank you very much and hopefully it will serves me as a guide once I got another chance to work as a call center agent.
Hope you have another job opportunity
My first time taking calls is the longest 2 hours of life. Makes me wonder if why did i get here but i get more confident as the nesting goes by. Thank you for these tips!
Law of attraction: To pass the Training and Nesting, in God's will.
YES PLEASSEEEEEE
Amen. Praying for this 😔😢👆
Yes
YES PLEASE HUHUHU
Amen❤️❤️❤️
For those accounts that don’t allow pen and paper you can take note with the memo pad on your computer and send it your personal email. If you guys have your work email in your office. That is for security purposes to make sure the agents will have no retention of the cx’s personal and/or bank/credit card information.
Your videos help me alot to pass my final interview and Versant test and i got my J.O now
I have always listening to your videos about how to get passed in a call center job, thanks a lot because even if I'm doing my current job right now I'm still listening to you without taking a look on your videos while listening, but my ears and my mind is focus on you. From now on this is my hobit everday as if I'm listening to my favorite songs.
5 days before nesting, thank you very much ms kwestyon! Your very helpful!
thank you sheena i listen to you since my interview until now im on training 🥰 i love how you speak well and fluent waiting for the nesting soon thank you for the tips 😁
When my last nesting day I listen in her advice it’s actually worked
I’m glad I found this channel. This is so helpful.
Nesting next week, you are an angel to me . Thank you very much
It is our Day 12 of trainings right now,we are still familarizing how to navigate all the tools that we are going to use,all the product info, billings,and how to make a sales. It is literally hard because we are not allowed to use pen and paper inside the training room😟 and our account is a certified challenging one. Thank you so much for your tips and everything you shared to us esp.newbies on this industry😊. More power to your channel and Godbless pls.stay safe always😃
what account?
Is there a possibility to get failed on abay?
What acc ka po?
I guess this is a financial account. You can’t bring pen and paper for security purpose since you’ll be handling consumer’s credit/debit card. That’s a sensitive info
Thank you so much for the knowledge you shared to us. It was indeed helpful. I was able to pass the final interview and now I am waiting for my contact signing. May God bless you always.
Your voice is so peaceful, I admire that and that gave me the confidence to work in this Industry, Thank you!
Ive been watching your videos almost everyday 😊 i ddnt skip ads as a return favor for sharing your knowledge ❤️💕
Wish me luck! 🤞
Me and my little brother both passed the final interview and is scheduled to attend our first day training tomorrow. Thanks Ma'am Sheena as always for your helpful tips and advices. Really appreciate it. 🥰❤️
tomorrow is my first day of training 🥺 and, this past few days all my yt searches is all about u 💗 u are really heaven sent!!!! 🥰
I just recommend your channel to my friend now we're both loving you and your channel 😂❤🥰👏
I'm currently a trainee. And yes, in my account pen and paper are not allowed. It's hard, yes. Because I can't have the opportunity to rescan & review them at home, but what I did was I just listen and listen. Then when my trainer is not talking or discussing anymore. I take down notes based on what I can only remember. In that way, I can memorize, too. If I tend to missed something, that's the time I'm going to ask my trainer again for clarifications ♥️
U dumb fak its not sllowed. use notepad u stupid shyyt
Always watching your videos year 2021. And it really helps me to know more about call center job. Thank you☺️
Thank you for creating this channel. Watching your videos are comfortable.
Hello ate Sheena! I'm very glad to be here watching your video🤗 I'll starts by October 13 in a call center industry.Your tips really helped me to passed those assessments and interview.Thank you so much ate Sheena🤗 I hope to pass my training also.🤗
I'm here because this is my first day of nesting. Hoping for the best result and will able to surpass the nesting period training. Manifesting 🤞❤️
update po?
Thanks for this good tips and advice. I'm currently trainee at Sutherland, i already pass my PST. And next week I'm turning into nesting stage, another challenging for me is we are not allowed to use or bring paper and pen. This advice is very helpful 😁 Hoping and praying that i will pass my nesting so that i can begin to work full time. It's my first time in BPO industry ❤️
Your really amazing, I'm not a call center , but I just like the way u talk and your attitude, keep the good work ✨👍🤗
I am so blessed to have this channel it helps me a lot especially right now that I have pass the interview.. I already on one week process after I've got pas my interview.. thank you Sheena..❤️❤️from Cagayan de Oro City
Very well explained about nesting. I really love your accent. I'm a loyal fan. Thank you.
Thank you for this video, we will be doing our nesting next week. I always watching your videos, it helps me a lot.
Hey bro, how was your nesting period?
I'm here because I'm preparing for my training next month.. and also I'm a newbie for this industry and have no idea about this kind of training.. thank you for this video ,it really helps 😅, hope to pass to be available to proceed to the production floor 🙏☺️☺️
How was it po? Newbie here!
Update?
Thanks for this info gonna start my training this week.
thank you very much for your advices:( I'm at nesting, but I'm working literally the whole shift (just 1 hour less than those that are hired), and i made a lot of mistakes, fortunately for me, they're not strict
You are really phenomenal for me no sugar-coated. You're definitely awesome! The way you talk, enunciate and deliver those sentences are great. It's just some people had lots of insecurities on their own. They feel entitled cause they feel that they're ahead of somebody else, they want that everything falls perfectly fine. Once you commit a single mistake for 'em it's like a domino effect and everything's not right. A radical change comes first with a capital letter A which stands for ATTITUDE and next one goes with capital letter I stands for INTELLIGENCE. I' m certain that AI robots knew it well.
Wow. This is great a help to me. Since I am planning to apply to become a call center agent. Thanks onto this kind instructions and about the perspective to expect. Great this is nice. :) Thanks
Thank you for taking the time to make these videos, they’re so helpful!
Thank you miss! Anxious and nervous about my nesting on monday. Hope i can apply these.
Its my third day of Nesting and thank you for the tips. Big help😁
I am on ABAY right now, and I follow your advice each video..I hope I will get to prod soon ..
omggg we'll be taking our first call later 🥺 you are heaven sent ilyyy!!
Sana all hehehe
May fb account kpo ms Angeline?
Ano acc mu sa cc?
I will start my nesting this Monday so I am so nervous but ty for your information and time , I love you 💕
Kumusta yung nesting?
Thank you, it helps me a lot! Im already on nesting
I really don't know what to feel knowing that I'll be on nesting on Monday. Huhuhu thanks Candace, this really helped me a lot!! ❤️
Update po ?? Manager kana siguro kasi 9months ago napo ung comment mo 😁🤟
Updateee
Updateeee
Update pls
Update please
I love the you talk, so relaxing.
We did our first live call today and It makes me think if I can really survive in this industry. I'm having a hard time understanding the accent of the customers. Although I passed the assessment, I am not that confident that I can pass our nesting that will start next week.
I’ve been waiting for this,its our second week of nesting
I love u so much! Watching u makes my anxiety go away about training 🥺❤️
I really love all your contents
Omg I really need this! Nesting ko na next week waaaaa thank you
Thanksssss, i have nesting the next week, this video make me feel less nervous , and more confident, definitely put this tips on work.
Hey, how did it go?
@@janmichaelsz thanks for asking, the nesting was great, I have help from my support on my third day the nerves disappeared, this is my first week on production and is great.
@@eduardotrujillo4834 I’m glad to hear that🥺 wish you the best! I’m starting nesting next monday and I’m not that confident, I try to study and practice everyday, hope everything goes well.
thank you for the advices, it is a really big help! my training is coming.....
Next week is our NESTING!. i hope i can pass it!.😢 . Thank you for the TIPS !
3hrs ago?! Why didn't i get a notification? Another loved video! Lovelots Kwestyon! ❤🥰
your edvice help me a lot cause l taking a training right now
Thank you for these tips.
Will start my first call center exp. next week, thank you for this!
Congratulations on your channel It's been quite hard for me to master English for this kind of job...i wouldn't like to give up but it has too many rules
Hi Sheena I have been your follower since 2020 and I'm grateful for your tips in your videos about working in a call center. Up until today, I've found your videos so helpful! I'm proud to say that I'm endorsed recently in the production♥️and still checking every now and then for your new topics..
I love your videos miss. Thank you for all.💎🌱💕
thank you for all the guide you provide ☺️
My favorite You Tube Channel, I want to get your English level, I know following yours advice I'll get it
Thank you for this video I actually learned a lot of what to expect if I will be on this field. 😢 I am watching always of your videos and coping some new vocabularies that are new in my ears 😢 your video is so important that a viewer would tell don't skip hehe. Hope you will create some more and some vocabularies for us newbies that are planing to be in this industry. Hope you make some one day because it's gonna be helpful not just for me but a lot viewers from your content. We need this vocabularies to wide up our knowledge so that we can be fluent and confident because of having so many words to express. Godbless my dear 😘😘
we'll be having our nesting phase later tonight 😭 I'm so nervous ajdklsllslsls i feel like crying but thank you so much, you literally played a vital role on my part. God bless you atiii ♥️
Good luck!💪
Thank you for all the tips
i'm in my 3rd day of nesting and this is really what i need!! omg, thank u ❤
Any friend have a group about call center?
Doing my nesting this week hope and manefesting to survive and pass.
Thanks to you.because of this vedio ive past my nesting
Yes! another informative vlog thankyou Ms. Sheena🥰
thank you so much for all the tips.
This channel is very helpful for newbies like me Thankyou so much candice. I passed my interview and my nesting will be tomorrow morning. More tipss about telco acc. Plsss❤
Nesting na namin next week ate, Thank you for all the information you've provided,
Hi Ms. Sheena! We're not allowed also to bring pen and paper were on GY shift and taking notes after shift was really hard because we're already tired when we get home. But for now I'm really doing my best to get a hold on our lessons and currently were on our first day on PST. This will be my first job so I'll promise that I'll do my best and survive the Nesting. 😊 Thank you for your help.
Any updates po? Hehe. Hoping that it turns out good.
What happened now??
Hi, how are you? How was your work?
Update?
Awesome! Thanks for the helpful info.
tnx for this day lessons of yours more power to you, God bless😍😘😍
Thank you so much for your videos.
Manifesting to pass the product specifics & nesting❤️❤️
Thank you! I really need this
Im currently in my PST training WFH set up and im watching to gain more confident in speaking english
I'm quite nervous with my incoming nesting, but this video gives me a comfort😞
Thank u for sharing ur knowledge.
Hi! I do really love all your videos, from call center tips to improving our comm skills. Do you have podcast for this??? I would love to listen to it time to time ☺️
I will be on training Lab on monday... Im nervous🥺 i need to watch more of your videos
Thanks for your tips ❤️
thanks for this.. knowledge base a greatly help
Thank you so much po because of you I learned a lot and I passed my assessment and final interview now I am going to take my training next week hopefully I pass it also 🙏💝 once again thank you so much and may God bless you always 💝
(Correct me if my grammar is wrong and that's I very appreciated 😘💝)
Any update??
Thank you for this video. I really need this tips. Goodluck to me!
This is very helpful! Thank you 💙
Manifesting to pass my training and nesting! 🎉❤ if God’s will and meant for me.
Hi! Candes it really helps me lot, thank you for this video
We'll be going to our nesting this coming Monday and I hope makapasa kami lahat kahit na alam kong magkakahiwalay hiwalay din kami sa mga mapupuntahan naming TL sa production
We had 3 days call-taking last week and thank God I overcome every call and gained good voc's out of it. ☺️😍. I still need to work out my multi-tasking specially documentation while on call. 🙏
So helpful and informative.thanks
Law of Attraction : To pass my training snd nesting, in God's will. 🙏
Hi hoping you'll have a podcast soon i really love your voice. ❤
This is really helpful! Thankyou 🥺❤️
I'm here because I have a training on March 10 and I hope na maipasa ko yung training and nesting . I also hear sa mga nakasama ko when I'm applying virtually kaya sila na terminate because of "Newbie Mistake" ayoko mangyari sakin yun that's why I'm here for insights and ideas about trainings and nesting. I dont want to go back again and interviewed in another company. 🙏🙏