This video was great, 2 important things I wanted to share. 1) I was able to get the deep screw out only by getting nice and long 6 inch star drivers from amazon. You don't have to but made the job way easier 2)You don't have to bend any of the metal prongs. If you put a screw driver through both and turn them to the side they will line up perfectly with just enough room to push out the trigger assembly.
Very helpful. Thanks for showing. After I watched this I went the "hack" route and simply removed the spring that holds the red button on. The spring is intended to take up any gap between the trigger and battery switch so removing it just means a little slack in the button before it engages the battery. We'll see if this has any long term issues..
@@jd7448 the spring is there to ensure a quality feel of the trigger and eliminate rattles but it seems its strong enough to keep the switch on. Removing it should not affect function.
Great video! How did you disassemble the white part? I’m trying to reach the trigger but I can’t because the white part is stuck, I’m scared of breaking cables 😅
So this video your explaining how sensitive the trigger is and to help with this you created some slack in the sensitivity by cutting or shaving down a piece? Can you please show this? I noticed that my trigger is super sensitive and the vacuum will engage even when barely touched. Also even the slightest weight on the battery also engages the vacuum because the system is attached to the battery it seems.
@@jd7448 I was gonna use the parts off the torque to fix my animal with a broken trigger. Now I'll just fix the torque and sell the repaired animal to make some of that $300 back.
@@ZorinInc .... sounds like something I would do ...currently, the V11 Torque is a real powerful cordless machine, enough for my needs and so I sold my corded Dyson.
good video. I have the same issue on my V10. its out of Warranty and Dyson is insisting I buy a battery, which they don't have in stock. its not the battery because it works sometimes I push the trigger and some times it doesn't. I'm totally disappointed in their customer service. I'll replace the trigger. thanks
Thanks DR ... I did not come out to make a fancy video, I just wanted to put out a quick video where folks could get an idea how to get into that handle and fix their Dyson, and avoid some of the pitfalls that could break their expensive vac. The battery is usually good .. most times it's that trigger switch. Hope my video helped a bit!
Great to hear it was helpful! There were no videos that went deep into the handle/trigger, and I needed to fix my issue. Just be careful around the circuit board and bending the metal power tabs.
Just had a V11 where I've had to replace the trigger with a 3rd party 3D printed version that is much stronger. Was in warranty by a month, so Dyson sent me a new, was weird since he didn't quarrel about it, just you will get it by Wednesday and have a nice day. Unit excluding battery and chamber for free, getting into the old one without a guide would have ensured its end. Battery cross screws for some reason just want to strip, why they didn't just use torque screw all the way through just baffles me. Also that torque screw inside the handle and bending those power cables to get the motor out annoyed me. They said recylce my old one, a deep clean, new trigger, chamber and battery and it's like new. Definitely investing in some spare triggers.
Appreciate your feedback and input! Unfortunately my V11 was out of warranty. I agree, the screw slots/plastic are not robust and they strip easily. Who 3D printed the trigger for you?
@@jd7448 your welcome, not a topic I was aware of until I got hit with the broken trigger, found a seller on eBay doing 3D printed triggers and they are pretty good. 3Dprintni is the name of the seller. I'm finding that a lot of the trigger fails just before or after the warranty. Even some refurbs have this issue as many refurbishers won't change or even stress test triggers that are in them; they offer there own warranty though so that offsets it. Purchased spares for future replacements, as my animal will soon follow the same fate and the new unit also down the line will eventually fail.
Shannon, before you try any complex tear down like this video ... you can try something simple ... 1. remove the battery pack by taking out the screws that secure it 2. take a look at the black plunger on the battery (as I show in the video) 3. Use a light to peek inside the bottom of the handle to see how the red trigger plunger and spring are working ..... possibly the trigger popped off the latches that it is clamped on to, or it may be broken.
hi .. I only assume that one or both of the wires pulled out? You will need some magnifier loupes and examine the connector. Many times this micro connects crimp down on the wires, it then is. matter of find out how the wires fit back into the connector and crimp them down again.
Have you removed the battery, just take out the screw that hold the battery into the handle. You will then be able to determine if it's the plunger lever in the battery, or it's the plunger that is in the handle.
Definitely, they make their products more and more integrated so that most all repairs you have to send it to them. The change they made to the battery pack is very clever in that the trigger actuator is actually built into the battery, and the battery is sealed, to the point where you are forced to buy a new battery whenever the old one dies out.
What if dyson covered my entire circuit board w what appears to be hot glue?!? How is it every disassembly I can find none them have a circuit board covered in squishy clear shit!! 😫😫
My first thought exactly. All V11 units are less than 2 years old, so this is (was!) clearly still under warranty and a simple phone call would have got a brand new unit out. It would have been interesting to see the original problem before modification or any evidence of how to reproduce it from scratch to confirm a genuine cause. Statistically rare either way. At least the vacuums favoured by those that criticise Dyson cleaners never have similar issues with switches... oh ua-cam.com/video/4uEHlRvBi94/v-deo.html
@@VacuumFacts ... I bought my V11 at a steeply discounted price on Amazon Prime in ACCEPTABLE condition .. $320 ... originally, It must have been an order that got banged up during shipping and then returned after some use during Amazon's return Window. I decided to fix it myself since Dyson may have balked at not showing a "New Purchase" receipt
Vacuum Facts I don’t know about having a new unit sent out when the defective Dyson V11 is under warranty. My V11 broke, trigger issues after 3 months, and Dyson is sending me a trigger that I have to install. Not liking Dyson right now. I expected better quality and customer service for what I paid.
@@BigEarlNeedsToSeeADragon hi Brian, can you please provide me with the Dyson part number for the trigger assembly they are sending you. It should be on their dispatch / delivery paperwork. Any chance you can Email a copy to me ? (you can blank out your personal information). My email is rmhoneyman@gmail.com Thanks Brian
Hello JD , my V11 being in this case, could i have your email to send you picture progress i fix, i do not know how to do exactly with wire with mainboard, my english is bad, hope your reply soon 😭
I've had several Dyson vacs in the past ... I know they are of high quality and very modular. This was my reason for buying a heavily discounted V11 on Amazon Prime. I believe I paid around $300 ... and I gambled if there was anything defective I could troubleshoot and fix it. As you mention, Dyson would have charged me probably a pretty penny to do a simple repair. Therefore ... it is videos like this, on UA-cam, that have helped me repair things, so I decided to give back and make this one.
This video was very useful to me. The switch on my V11 was broken, and I was able to disassemble it and fix it after seeing this video. Thanks a lot!
Thanks Jay! I appreciate the comment. Also, this was my first video where I had to join 4 videos into 1!
This video was great, 2 important things I wanted to share. 1) I was able to get the deep screw out only by getting nice and long 6 inch star drivers from amazon. You don't have to but made the job way easier 2)You don't have to bend any of the metal prongs. If you put a screw driver through both and turn them to the side they will line up perfectly with just enough room to push out the trigger assembly.
Thanks Jason ... appreciate any feedback to make this process go smoother!
I jst used a long skinny/small flathead for the star bit screw .
76 thousand views. -> 76,000 broken dyson vacuums.. impressive dyson!!!
Very helpful. Thanks for showing. After I watched this I went the "hack" route and simply removed the spring that holds the red button on. The spring is intended to take up any gap between the trigger and battery switch so removing it just means a little slack in the button before it engages the battery. We'll see if this has any long term issues..
Appreciate the feedback ... if the vac gives me problems again, I may try this.
@@jd7448 the spring is there to ensure a quality feel of the trigger and eliminate rattles but it seems its strong enough to keep the switch on. Removing it should not affect function.
I may have to try this
Or even maybe cutting the spring down
@@cbinwindsor Any idea where I can find a replacement spring?
Thank you so much for your video 🙏
Many thanks for your video, very clear and easy to follow, thanks again , that help me a lot !
Glad it helped! My V11 is still running strong.
Thanks for the video that actually helped a lot
Thanks that it helped!
Great video! How did you disassemble the white part? I’m trying to reach the trigger but I can’t because the white part is stuck, I’m scared of breaking cables 😅
Did you get that? Cause ive got the same problem
좋은 정보 감사해요
Good 👍
Very helpful video thank you so much.
Thank You!
So this video your explaining how sensitive the trigger is and to help with this you created some slack in the sensitivity by cutting or shaving down a piece? Can you please show this? I noticed that my trigger is super sensitive and the vacuum will engage even when barely touched. Also even the slightest weight on the battery also engages the vacuum because the system is attached to the battery it seems.
Nice video. Sorry, the trigger for V11 aboslute is the same like in video? Thanks
Hello .. Yes, I believer this trigger assembly should be the same for the entire V11 line and the battery actuation looks similar as in the video.
Cool. I just bought a broken one on ebay that had this exact same issue. $300 for a $700 vacuum. 👍
Thanks! I did something similar on Amazon over a year ago .. about $320 for the Torque!
@@jd7448 I was gonna use the parts off the torque to fix my animal with a broken trigger. Now I'll just fix the torque and sell the repaired animal to make some of that $300 back.
@@ZorinInc .... sounds like something I would do ...currently, the V11 Torque is a real powerful cordless machine, enough for my needs and so I sold my corded Dyson.
possible that there is no tutorial for the v11 with snap battery ?? unfortunately some steps are different ...
good video. I have the same issue on my V10. its out of Warranty and Dyson is insisting I buy a battery, which they don't have in stock. its not the battery because it works sometimes I push the trigger and some times it doesn't. I'm totally disappointed in their customer service. I'll replace the trigger. thanks
Thanks DR ... I did not come out to make a fancy video, I just wanted to put out a quick video where folks could get an idea how to get into that handle and fix their Dyson, and avoid some of the pitfalls that could break their expensive vac. The battery is usually good .. most times it's that trigger switch. Hope my video helped a bit!
Surprisingly, I broke this detail. the design allows you to make this lever thicker. I'll try to repair
I lost my faith on Mr. Dyson after I bought this machine.
Nice video how disconect cable from the circuit board is not clear wich is the correct way to do this
with a small flat head screw driver .. the micro connector just pops of the circuit board
Thank you for this!!! I found out that part of the trigger lever has broken and nust had to use super glue
Great to hear it was helpful! There were no videos that went deep into the handle/trigger, and I needed to fix my issue. Just be careful around the circuit board and bending the metal power tabs.
Wtf same a common problem it seems
Just had a V11 where I've had to replace the trigger with a 3rd party 3D printed version that is much stronger.
Was in warranty by a month, so Dyson sent me a new, was weird since he didn't quarrel about it, just you will get it by Wednesday and have a nice day. Unit excluding battery and chamber for free, getting into the old one without a guide would have ensured its end.
Battery cross screws for some reason just want to strip, why they didn't just use torque screw all the way through just baffles me. Also that torque screw inside the handle and bending those power cables to get the motor out annoyed me.
They said recylce my old one, a deep clean, new trigger, chamber and battery and it's like new. Definitely investing in some spare triggers.
Appreciate your feedback and input! Unfortunately my V11 was out of warranty. I agree, the screw slots/plastic are not robust and they strip easily. Who 3D printed the trigger for you?
@@jd7448 your welcome, not a topic I was aware of until I got hit with the broken trigger, found a seller on eBay doing 3D printed triggers and they are pretty good. 3Dprintni is the name of the seller.
I'm finding that a lot of the trigger fails just before or after the warranty. Even some refurbs have this issue as many refurbishers won't change or even stress test triggers that are in them; they offer there own warranty though so that offsets it. Purchased spares for future replacements, as my animal will soon follow the same fate and the new unit also down the line will eventually fail.
Hi there,
Fantastic work on your Dyson repair video! We’re interested in partnering with you for a project. Let us know the best way to reach you!
My V11 trigger has to be pushed in all the way to make it engage or come on. Any ideas/advice on what my problem may be? Thanks in advance! Shannon
Shannon, before you try any complex tear down like this video ... you can try something simple ... 1. remove the battery pack by taking out the screws that secure it 2. take a look at the black plunger on the battery (as I show in the video) 3. Use a light to peek inside the bottom of the handle to see how the red trigger plunger and spring are working ..... possibly the trigger popped off the latches that it is clamped on to, or it may be broken.
what happens if you mess up the little connectot on circuit board? It came off ? what should I do?
hi .. I only assume that one or both of the wires pulled out? You will need some magnifier loupes and examine the connector. Many times this micro connects crimp down on the wires, it then is. matter of find out how the wires fit back into the connector and crimp them down again.
@@jd7448 That small white thingy, i manage to pull the full thing off instead of the part that i needed to click out of this
@@patteeuweveline5146 do you have a photo you can post?
Mine is the opposite. The trigger sunk in with the battery fully in, unable to activate power. Any solutions?
Have you removed the battery, just take out the screw that hold the battery into the handle. You will then be able to determine if it's the plunger lever in the battery, or it's the plunger that is in the handle.
I think mine is like yors too , the end piece that is supposed to push onto the battery seems very unstable.....
Did you fix since?
A little late but youe problem is with the switch, it's snapped. Common issue on this vacuum a new one is around $10 on ebay etc
You are still in warranty
I bought mine off Amazon as a defective return. The warranty did not apply. I saved about $300 from retail, and fixed it myself as seen in the video.
Excellent video. Its as if Dyson don't want us to be able to repair theid faulty work. Lets face it , its a bitch to get at
Definitely, they make their products more and more integrated so that most all repairs you have to send it to them. The change they made to the battery pack is very clever in that the trigger actuator is actually built into the battery, and the battery is sealed, to the point where you are forced to buy a new battery whenever the old one dies out.
I mean red lever. Can't insert photo. thanks for the detailed video
What if dyson covered my entire circuit board w what appears to be hot glue?!? How is it every disassembly I can find none them have a circuit board covered in squishy clear shit!! 😫😫
If you can get warranty coverage, try talking to dyson support before attempting this.
My first thought exactly. All V11 units are less than 2 years old, so this is (was!) clearly still under warranty and a simple phone call would have got a brand new unit out. It would have been interesting to see the original problem before modification or any evidence of how to reproduce it from scratch to confirm a genuine cause. Statistically rare either way. At least the vacuums favoured by those that criticise Dyson cleaners never have similar issues with switches... oh ua-cam.com/video/4uEHlRvBi94/v-deo.html
@@VacuumFacts ... I bought my V11 at a steeply discounted price on Amazon Prime in ACCEPTABLE condition .. $320 ... originally, It must have been an order that got banged up during shipping and then returned after some use during Amazon's return Window. I decided to fix it myself since Dyson may have balked at not showing a "New Purchase" receipt
Vacuum Facts I don’t know about having a new unit sent out when the defective Dyson V11 is under warranty. My V11 broke, trigger issues after 3 months, and Dyson is sending me a trigger that I have to install. Not liking Dyson right now. I expected better quality and customer service for what I paid.
@@BigEarlNeedsToSeeADragon hi Brian, can you please provide me with the Dyson part number for the trigger assembly they are sending you. It should be on their dispatch / delivery paperwork. Any chance you can Email a copy to me ? (you can blank out your personal information). My email is rmhoneyman@gmail.com Thanks Brian
Hello JD , my V11 being in this case, could i have your email to send you picture progress i fix, i do not know how to do exactly with wire with mainboard, my english is bad, hope your reply soon 😭
Fixing the Dyson V10 is a scam. They wanted $24.00 to talk with a human + additional monthly charges. Very sad I fell for this hoax.
I've had several Dyson vacs in the past ... I know they are of high quality and very modular. This was my reason for buying a heavily discounted V11 on Amazon Prime. I believe I paid around $300 ... and I gambled if there was anything defective I could troubleshoot and fix it. As you mention, Dyson would have charged me probably a pretty penny to do a simple repair. Therefore ... it is videos like this, on UA-cam, that have helped me repair things, so I decided to give back and make this one.
De
no