Go High Level How To Set Up Automated Comment Reply To Facebook or Instagram 🤖

In this video I go over the set-up process to automate your comments in Facebook and or Instagram inside of your Go High Level subaccount. Say goodbye to manually responding and hello to automation. Eliminate the workload and free up your time, help clear your plate from interruptions.
Link To High Level Update On Comment Automation: ideas.gohighlevel.com/changel...
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[@Anderson-gotoaction]

I'm trying to create a trigger for a phrase when I come to DM, but I'm only finding automatic responses when I comment on a post. Do you know how I can do this?

[@GoHighLevel360]

Hi Anderson!
In order to create a workflow to send out a instagram DM when someone messages you a specific phrase; you will need to create a new workflow (start from scratch).
Select your trigger as "Customer Replied" - then add filter. The first filter should be "Reply Channel" then select Instagram. Next add a second filter for "contains phrase" and type out the phrase you would like to trigger this automation, and hit enter.
Once you have your trigger configured, hit save and move on to adding in your workflow actions.
For this we will simply add a "Instagram-DM" acton. Configure your messaging and hit save action.
Lastly, publish your workflow and hit save at the top right hand side.
I appreciate you commenting! I hope this helps!
Thank you,
Emily

[@rebeccahaas4989]

Hello! Do i also have to integrate the Marketing channel tab? I set the normal Integration but the IG comment trigger does not fire … what am I doing wrong!

[@GoHighLevel360]

Hi! Yes, you should connect your instagram account from the marketing tab.
I would also look over the settings inside the workflow trigger and make sure they are connected to the right post & comment trigger.
Let me know if that solves it, if not we might need to do more troubleshooting.
Thank you!
Emily

[@kylebehrend]

Thanks for sharing! Do you bring in the original IG post so the AI has context when creating a reply to a comment?

[@GoHighLevel360]

Hi Kyle!
When you are configuring the AI workflow you will want to give the bot some context on your post content/ purpose by adding it into your chatgpt promt action #1 in the workflow.
This is the example GHL gives:
"This is a comment on my Facebook post by a user. I sell personal finance courses. The post was regarding a new workshop. Prepare a response for this comment {{fb_comment_on_post.fb.body}}, It should not be more than 20 words and the tone should be playful but professional."
^You would replace the "I sell personal finance courses. The post was regarding a new workshop." with what your product/service is and what your post was regarding.
That way the bot has a better understandng of how to repond.
Thank you for commenting, I appreciate your support!
- Emily

[@jocapuno]

🥰

[@GoHighLevel360]

Hi! I appreciate your support!🤗 If you have any questions or need help with anything in GoHighLevel, feel free to comment here!
Thank you so much!
- Emily

[@arturoanguianoluna6402]

For Facebook and instagram ads?

[@GoHighLevel360]

Hi Arturo! This feature can be utilized without running FB or Instagram ads.
It is perfect for posts like "Comment "START" Below To Get our FREE [insert offer name]"
The automation will be able to automate your reply to the comment as well as automatically send a dm to that person containing the Free Offer.
Let me know if you have any other questions!
Thank you,
Emily