Відео

Hi Anderson! In order to create a workflow to send out a instagram DM when someone messages you a specific phrase; you will need to create a new workflow (start from scratch). Select your trigger as "Customer Replied" - then add filter. The first filter should be "Reply Channel" then select Instagram. Next add a second filter for "contains phrase" and type out the phrase you would like to trigger this automation, and hit enter. Once you have your trigger configured, hit save and move on to adding in your workflow actions. For this we will simply add a "Instagram-DM" acton. Configure your messaging and hit save action. Lastly, publish your workflow and hit save at the top right hand side. I appreciate you commenting! I hope this helps! Thank you, Emily

Hi, Thank you for your feedback - that is a great suggestion! I will be adding this into the snapshot and posting an updated video to my channel. Thank you for sharing your thoughts, I really appreciate it! - Emily

You are very welcome, I appreciate your support!💗 Thank you!

@@GoHighLevel360 how I can contact you?

Hi! Thank you for commenting! In order for your "my profile" settings to show up inside the sub-account, you have to make sure your user has been added to that sub-account. To do this you can go into your Agency Setting, then go to "Team" and search for your profile. Once you select to "edit" your profile you will need to go to the profile section "User Roles" and add the sub account you would like to use to access your user profile settings. I hope this helps! - Emily

Thank you Jose! I appreciate your kind words & support!

Hi! Yes, you should connect your instagram account from the marketing tab. I would also look over the settings inside the workflow trigger and make sure they are connected to the right post & comment trigger. Let me know if that solves it, if not we might need to do more troubleshooting. Thank you! Emily

Hi Kyle! When you are configuring the AI workflow you will want to give the bot some context on your post content/ purpose by adding it into your chatgpt promt action #1 in the workflow. This is the example GHL gives: "This is a comment on my Facebook post by a user. I sell personal finance courses. The post was regarding a new workshop. Prepare a response for this comment {{fb_comment_on_post.fb.body}}, It should not be more than 20 words and the tone should be playful but professional." ^You would replace the "I sell personal finance courses. The post was regarding a new workshop." with what your product/service is and what your post was regarding. That way the bot has a better understandng of how to repond. Thank you for commenting, I appreciate your support! - Emily

Hi! I appreciate your support!🤗 If you have any questions or need help with anything in GoHighLevel, feel free to comment here! Thank you so much! - Emily

Hi, thank you for commenting! For the 1st question: The best way to achieve this is to create a workflow that will send follow up messages depending on what channel they came in from; If you have the Conversation Ai set to Auto Pilot it will automatically pick back up on the conversation/ reply. For question 2: Your Wait step actions inside the workflow will override the workflow settings. Make sure that if you do have a wait steps in your sequence that you turn on "Advanced Settings" ad select your day/ time to send. Also, double check the contacts timezone - sometimes it will send early if the time for the contact is within the day/time window. More Details: help.leadconnectorhq.com/support/solutions/articles/155000000199-workflow-settings-overview#Time-Window%3A I hope this helps! Let me know if you have any other questions/ need help!

Hi Merlin! this video was a completed lesson on setting up your affilite program with GHL, however, it is a bit outdated. I will be coming out with an Updated version based on new HL updates. Would you like me to notify you here when I post it? Thank you, Emily

@@GoHighLevel360 Yes, thank you very much.

@@GoHighLevel360 Yes please thank you in advance

Yes please thank you in advance​@@GoHighLevel360

​@@GoHighLevel360I also hope that the control panel of the affiliate or user explains how he can add or copy the offer or package and market it, especially if there is more than one package for the offer, and what are the types of copying or choosing specific affiliate links in full and detail.

Hi Arturo! This feature can be utilized without running FB or Instagram ads. It is perfect for posts like "Comment "START" Below To Get our FREE [insert offer name]" The automation will be able to automate your reply to the comment as well as automatically send a dm to that person containing the Free Offer. Let me know if you have any other questions! Thank you, Emily

Hi Michael! You mean your having trouble getting a verifying your A2P Campaign?

Hi! Thank you for commenting. If your client's business is located outside the US and Canada and they do not plan on sending any text messages to phone numbers within these countries, then completing the A2P registration is not be necessary. The primary purpose of A2P registration is to comply with regulations and carrier requirements within the US and Canada. Without the intention to engage customers or users via SMS within these regions, your client would not be subjected to the same rules and verification processes. I hope this helps, let me know if you have any other questions! - Emily

Thank you!

Thank you Brian!

Hi there! Yes, you can bulk import products into Go High Level by uploading a csv list of your products. You will need to export a csv list of your products from Aliexpress, CJ Dropshipping, or Alibaba first. Then go into your High Level Account, under the "Payments" Tab. Go to "Products" and select "Import As CSV." Then download High Level's example CSV so you can make sure your csv file is formatted correctly. After making sure your format is correct, you can then upload a csv file of all your products. Let me know if you have any other questions/ need help. Thank you for commenting! - Emily

Hi there, I like using custom fields to track how far the caller went in the IVR system, but you don't have to add those to your IVR system if you don't want to, its more of a personal preference kind of thing. If you were doing an IVR system where the caller can select what product/service they are interested in, then you could use the custom fields to help customize a nurture sequence for that contact. Thank you for commenting! Let me know if you have any more questions

@GoHighLevel360 ok thanks. Also I'm interested in possibly purchasing the Ivr snapshot from you. But have a couple of questions regarding this. What's the best way to speak with you about it ? I have an Auto Repair and tire shop that we've been using RingCentral voip phone system for years but I'm eagerly looking to do away with that and possibly utilize Ghl for Everything within the business if possible.

@@1uniquez so sorry for late response, I didn't see your comment come through till now. If you have questions about the IVR Snapshot, please feel free to reach out to me via email at emily@gohighlevel360.com or phone/text at (325) 308-0985, or contact us at: gohighlevel360.com/contact-us Additionally, if your wanting to build a more custom IVR system for your auto repair shop, we do that as well. If you would like, I'd be happy to jump on a zoom with you to explore more options/ ideas. You can schedule a consultation with me here: gohighlevel360.com/consultation Thank you! - Emily

@GoHighLevel360 thanks sending you a text now.

Thank you Aron!

Thank you, your exactly right! I have used eleven labs before with other IVR Projects for HL agencies, it is awesome! I'll post another video shortly showcasing the results. Thank you for your support! - Emily

Hi there, Thank you for commenting! Currently, the only custom field for the voicemail is the duration of it, they don't give us a recording link that we can share, so we are not able to send the voicemail to the user - I'm hoping they will update this! I like using custom fields to track how far the caller went in the IVR system, but you don't have to add those to your IVR system if you don't want to, its more of a personal preference kind of thing. The call connect feature is based off of a user's phone number. Unlike the internal notifications action, the call connect does not give you the option to select a "particular number" instead of a user's phone number. If your wanting to connect the call to a specific phone number, you will need to make sure you add that phone number as a user inside your account. I appreciate your feedback! Thank you! I hope I was able to answer your questions, Let me know if you have any more! - Emily

@@GoHighLevel360 - Follow up question :-) can you implement MCTB within an IVR workflow?

@@lekkerwinetours Hey! You can use the IVR system to replace the missed call text back settings, so in the event that someone calls the IVR and the call connect does not work, and the user misses their call, you can set up a text message action inside your IVR workflow to send to the contact. Also, new IVR Update this morning, you can now add external numbers to your IVR system (I remember you mentioned wanting to do that). Here's the link to the update: ideas.gohighlevel.com/changelog/custom-phone-number-support-in-connect-call-action

Hi there - I appreciate your feedback on High Level. I wanted to share a preview link to a link tree page that contains links to both my instagram and facebook pages. You will notice that if you have the Instagram or Facebook app installed on your mobile device, these links will open up inside your instagram or facebook account - not inside your web browser. ➡️Test it out: app.highlevel360.com/v2/preview/fysbgq5aPDH3ZJa1EsYm?notrack=true It is important that the links you use on the back-end of your funnel are your social media profile share links. As an example: to find your Facebook Business page link, search for your business page while your logged into your app, once you find it, click on it and then select share. It should give you the option to copy the profile link for that page. You can then take that link and add it to the back end of your Linktree Funnel or Website page. Once you have your Linktree page customized inside of HL, you can then add a custom domain to it. Then that domain would be what you use on your instagram or other social media profiles, etc. If you have any additonal questions, or need help with your marketing, feel free to reach out! Thank you, Emily

Thank you!

@prohero5580 Thank you! If you are planning to send text messages to US or Canadian phone numbers then the number you will be using to send those messages must be A2P Complient in order to be delivered. For countries that are not located inside the US/Canada, but are still wanting to send sms messaging to prospects in those countries, I would recomend setting up an american phone number and Registering their A2P Brand Registered as a Sole Proprieter. You should be able to go into their sub account settings, and purchase an American phone number, then go into your trust center and register their A2P as Sole Proprieter. Let me know if you have any other questions! Thank you for commenting! - Emily

@@GoHighLevel360 thanks for the help! So that means that if I myself I want to make a marketing campaign for my agency with SMS I can register first as a sole proprieter because my agency is not in the US, then I buy an American number inside go high level and then I will be able to do the A2P verification with this number that I bought inside go high level? Is that correct? Or I should buy a phone number with a company from the US and then do the A2P verification with that number 🤔. And also, for clients from the US, they are located in the US and have the documents and numbers of their company inside the US, I can do the A2P verification with their American number inside their sub account correct? And they can do the SMS marketing campaigns inside their sub account. Or I need to be A2P verified as the owner of Main Account in order for the sub accounts to make SMS campaigns and automations

For your marketing Agency, go into the sub account you use and submit your A2P Registration as a Sole Proprieter. Once you are approved you can then purchase a phone number; Then you will attach the A2P Registration to that phone number so you can start sending/ recieving sms messages. The A2P Registration will be attached to the phone numbers within a sub account, so you will not need to be A2P verified as the owner of Main Account in order for the sub accounts to make SMS campaigns and automations. Meaning that you will need to submitt the A2P Registration for your US clients within their subaccount, once approved you/ they will be able to purchase a phone number, then attach the A2P Registration to that number and then they can start sending/rcieving sms. @@prohero5580

@@GoHighLevel360 perfect! Thank you very much for your help! I truly appreciate it! Keep up the great work 💪 is there a way to contact you directly for any help or potential collaborations in the future?

Thank you! Yes, feel free to go to my website gohighlevel360.com/contact-us or email at inquire@gohighlevel360.com I look forward to potentially collaberating more with you! If you have any more questions or need help, let me know! Also, if you have any video sugestions, feel free to share them here! @@prohero5580

Wow, thanks! We will have more to come as well.

Hi Melissa, Thank you for the positive feedback! There are a few potential reasons why your A2P is still failing. Here is an article from High Level on common rejection reasons and how to fix them: help.gohighlevel.com/support/solutions/articles/48001229784-a2p-10dlc-campaign-approval-best-practices#Campaign-Failure-Reasons If you do not see the reason your registration failed listed in the help article, feel free to let me know what it is, and I'd be happy to help you resolve it. I hope this helps! Thank you for commenting! - Emily

Thank you for the feedback, I really appreciate it! When submitting your A2P Campaign for the Sole Prop, make sure the website you are using has a Terms & Conditions Page and a Privacy Policy Page, and make sure all forms (if any) on the website contain a T&C opt-in box. For the LLC (because it does not have a website) I would recomend using a website that contains the advice mentioned above. In addition, if you try using your facebook lead forms as your opt-in type, it will most likely be rejected b/c it does not have the T&C Check box. For your landing pages, as long as they contan links to your Terms & Condition and Privacy policy page, you should be complient with current A2P requirements. I hope this helps! Let me know if you have any other questions! - Emily

Ah, so basically, because the users voicemail goes through, the call status is being recognised as answered; even though it was not answered by a real person. In order to get around this, you could add an if else action where the call status is "Answered" and then set an additional filter after for the call duration. In exp. Add a branch to your if/ else action; Call status is answered and call duration is less than 30 sec. The idea is that if someone does go through to the voicemail and not a real person, the call duration shouldn't be more than 30 seconds. This is a temporary solution until High Level is able to correct the glitch. Thank you for commenting, I Hope this helps! - Emily

@@GoHighLevel360 Thanks emily, I appreciate it so much! You are the best!

Hey Ethan, I have noticed a few bugs with the conversation AI inside the workflow builder as well. I would reach out to High Level Support and let them know what issues you are expieriencing so they can work on fixing the issue on the back end.

@@GoHighLevel360 I did today. Thanks for the reply! The tech team is working on fixing it.

no you can just use your toll free if you like.

Glad it helped!

Hey Charles, does the phone number you are trying to use have a green message that says "A2P Verified" next to where is says "default number"? If your A2P Brand/Campaign has been approved and you do not see that message attached to your phone number, then you will need to link your A2P campaign to that number. You can do this by going into your phone settings and selecting the three dots on the right side. Then select: "Select A2P Campaign To Link" and link your A2P to your phone number. If this has already been done and you are still recieving the 30034 error, you will need to reach out to High Level Support and see if they can diagnose why you are still getting this error. I hope this helps - let me know if you have any other questions! - Emily

@@GoHighLevel360 do i need to link the a2p to a toll free number or it is ok to use local? Thank you so much!

Hey Charles! The Toll Free number does not need to link to your A2P registration. However, you will need to register the Toll Free number independent of your A2P Regstration if you would like to use it to send sms messages. Unlike A2P, your toll free registration will allow you to send sms messages from the toll free number while the registration is pending, but it will cap how much you can send. I believe its a 2500 segment a day limit until your registration is approved, then it will increase. I hope this helps, let me know if you have any other questions! - Emily

Thank you so much. I guess i have to contact dev. Nothing happens every time i link the a2p. Thanks i appreciate it.

You are welcome. let us know if you have anymore questions.

Hey there! You can purchase a phone number before registering for A2P; However, you will not be able to use that number for sending sms messages unless you submit your A2P and get approved. I hope this helps, let me know if you have any more questions! - Emily

Hi again I been failing this and I am struggling newbie VA working for a client.It's something says about Privacy Policy why I been rejected.Hope you can notice me again I really appreciate it.Thank you.@@GoHighLevel360

Hi, sorry for late response. I just now saw your message. The A2P is getting more strict, they now require the website you are using for your opt-in to have a privacy policy page and a terms and conditions page. If they gave you an error do to privacy policy issue, it is problably because the website you are using in your A2P registration does not have a privacy policy. To get registered the business you are working for will need to create a privacy policy page and have it linked at the footer of their website. I hope this helps! Thank you for commenting! - Emily

Yes, you can create multiple bots. This can be done by creating different workflows - and adding the "Conversation AI" action within them. Hope this helps! - Emily

Hey Mark, I appreciate your feedback! Yes, all HL account users should have access to the IVR settings within their account. Let me know if you have any other questions. - Emily

Your welcome and thank you for subscribing. Let us know if we can help you in any way.

@@GoHighLevel360 Okay, ✅

How? my SMS keep giving me errors when I try to send them without verification

Hey @Money_Mindset_. Starting November 8, 2023, messages sent from Non registered (previously “Unverified”) Toll-Free phone numbers will be blocked in the US. Here is some additional information on Toll Free number registration and daily sending limits while your number is being verified: help.gohighlevel.com/support/solutions/articles/48001222300-toll-free-verification-guide-for-lc-phone-us-canada- Hope this helps! - Emily

Hey! Currently I don't see an option to create multiple product pages. However, you can add as many products to your page inside High Level payments tab under "products." I hope High Level will update soon that will allow us to add multiple product pages like shopify does. Thank you for commenting - Hope this helps! - Emily

For number 1 - I would double check the sample messages. If you did not use the example messages HL provides, I would use them instead of what you currently have, Here is an example: Hey Jane, this is John with My Company. I am reaching out to confirm your appointment for Friday at 2pm. I look forward to seeing you then. Reply Stop To Unsubscribe. Thanks, My Company. For number 2 - I would check to make sure the opt-in message is also using the example HL provides, example: Hey Jane, you have successfully opted in for messages from My Company. Reply STOP to Unsubscribe. Thanks, My Company. Additionally I would check the message for "How do end-users consent to receive messages?" example: End users opt in through an appointment form on the website: www.mycompany.com/appointment, Users check a box with optional consent language to receive messages from us to provide their consent at the end of the appointment form: storage.googleapis.com/msgsndr/RNTEDRA9ap9xSh2MyTYS/media/65271336fe7786badd88b169.png Hope this helps! - Emily

Yes i don't know i have used all of GHL Examples @@GoHighLevel360

give me your facebook so i can show you how everything looks like

Hey @giannistsirakis were you able to get your A2P Approved? Let me know if yoou have faced any additional issues with rejection issues. - Emily

You will want to use your clients contact information for both the Toll Free and A2P set up.

Make sure you have the feature turned on inside Labs. Here's a video on where to do that: ua-cam.com/video/2hGizV76oLg/v-deo.htmlsi=KqsbaWZUidhYohiO I hope this helps, let me know if you have any other questions! -Emily

You are the only person who has actually referenced the Labs and it's also only for Saas thanks for you video@@GoHighLevel360

You Are Welcome Thank you for watching.

Hey Ryan, Great Question! I think you can either add in the shipping cost to the totall product cost, or; you can configure the additional shipping price/ cost inside the product itself. >When you create a product inside GHL you have the option to add the product price and then add an additional price. You could use this to add in your shipping cost. Of course it would be nice if GHL already had a way to dictate/ add cost to check out based on shipping, but as of right now I don't see that option. I will do another video on this. Hope this helps! Thank you for commenting, - Emily

I commented on the HL e-commerce announcement video on their UA-cam channel about this specifically. They responded to the comment and said that they are working on shipping now and should be ready possibly by the end of Q4.

That's great to hear! @@MarkRice1

Thank you for the update @MarkRice1 - That is good to know!

Hey Yunica, If you are unable to see the store inside your website builder, it may be because you are using the old website builder. To start using the new website builder you will need to go into the settings of your sub account. Scroll down till you find the "labs" tab on the sidebar. Once selected, you will be able to see all the upcoming features HL has, scroll through until you find the one that says "Brand New Funnel/Website Builder." Then click the switch to the right (it should turn blue when activated). After you have turned on the New website builder you will be able to access and add in your store. I Hope this helps, If you have any other High Level questions, feel free to ask! -Emily

Thaaaaaank you so much it works <3@@GoHighLevel360

Awsome!

Yes, Right now you can send sms while your toll free number is in the process of being verified. However, the amount you can send is limited to 2,00 message segments a day. Here is an article that might help: help.gohighlevel.com/support/solutions/articles/48001222300-toll-free-number-registration-for-lc-phone-us-canada- Let me know if you have any other questions! - Emily

How many messages is 2.000 segments a day? @@GoHighLevel360

1 message segment is 160 charectors in length. On average I would say your likely to send 2 message segments per text. The 2,000 message segment limit also includes the texts you recieve from contacts. I'd estimate that you could send 500 to 1,000 text per day with that limit.

@@GoHighLevel360 ok i think I will be good because i usually send 200-250 Messages per day max

Feel free to comment if you have any more HL questions. I'm happy to help. - Emily

Hey Imran, Great question! I am not sure if you can add the GHL Ecommerce to your wordpress website. Edit: After doing some testing with the Ecommerce store, you can not add reacurring subscription based products to the store yet. At this time it will only recognise one-time payment products. Here is a video: ua-cam.com/video/lkb97homSdU/v-deo.html Thank you for commenting! - Emily

Under elements on my site, store is not listed…. Is there something else I must do?

Hi Patricia, If you are unable to see the store inside your website builder, it may be because you are using the old website builder. To start using the new website builder you will need to go into the settings of your sub account. Scroll down till you find the "labs" tab on the sidebar. Once selected, you will be able to see all the upcoming features HL has, scroll through until you find the one that says "Brand New Funnel/Website Builder." Then click the switch to the right (it should turn blue when activated). After you have turned on the New website builder you will be able to access and add in your store. I Hope this helps, If you have any other High Level questions, feel free to ask! -Emily