The Anatomy Of A Mattress: Dream Cloud Mattress Exposed. Why Customer Returned Less Than 6 Months!

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  • Опубліковано 27 лис 2024

КОМЕНТАРІ • 149

  • @lal7103
    @lal7103 Рік тому +14

    I have tried all dreamclouds at a local store. They seams offer great value and I almost got one. But as soon as I laid on a tempur-pedic, I fall in love with it immediately for the unmatchable pressure reliving and supportive. If you have back pain like me you have to go to a store to try out rather than reading gimmicks.

    • @michaelcarson8375
      @michaelcarson8375 8 місяців тому +2

      @lal7103 Did you buy the tempur-pedic? If so which one? I'm trying to get my dad a mattress. He can be very picky.

    • @rotorfix
      @rotorfix 3 місяці тому

      Agreed. Once you lay on a Tempur it’s hard to not want one. It’s almost hits you instantaneously. I am tempted to try a latex mattress like the ones these guys and FloBed manufacture, but then I have to remember they are paying their employees CA wages, so you have to factory that into the BOM of their quality. Plus, Tempur is the known quantity in my case. There’s no way to try these others without buying. Sometimes it’s worth paying a little extra for the fail-safe choice.

  • @TommysRaw
    @TommysRaw Рік тому +10

    Hey Everyone update, after 2 months I dont like the dream cloud anymore. I bought the Avocado green, way more expensive but its got latex. My recommendation is find a latex bed under 1200 and youll be happy

  • @DennisMangual
    @DennisMangual Рік тому +9

    We had an issue with our Dream Cloud Premiere Rest and their customer service was top notch and sent a replacement.

    • @eurekaelephant2714
      @eurekaelephant2714 Рік тому +2

      Did DreamCloud send you to write that, or?

    • @DennisMangual
      @DennisMangual Рік тому

      @@eurekaelephant2714 ? No, we had shipping issues with our bed and bed frame from them and their customer service helped us fix the issue with no problem. Figured i would let people know.

    • @thornelogan
      @thornelogan Рік тому

      Getting ready to order the Premier Rest soon. Do you mind saying what your issue was?

    • @DennisMangual
      @DennisMangual Рік тому

      @@thornelogan Our Mattress didnt seem to fully inflate so after talking with customer service they texted me and i sent them picttures and they replaced it. Very easy process. Btw, its been a few weeks and my wife and I absolutely love it. We got the King. One thing i would advise is to open the matress as soon as possible to give it time to fully expland. Good luck!

    • @javier452
      @javier452 Рік тому

      @@DennisMangualdid you order directly from their website or through Amazon?

  • @christopherdavisson617
    @christopherdavisson617 Рік тому +13

    I love my DreamCloud actually. Idk if the uneven top is typical. But mine was fresh and in great condition when it got here. After it filled out of course. I got mine for $665.00 on sale and its by far the best matress I've ever had.

    • @sdmattressmakers
      @sdmattressmakers  Рік тому +3

      I’m glad you’re enjoying it Chris.
      For the price, it sounds like a good value, and if you’re sleeping better that’s what matters most.

    • @Insurology
      @Insurology Рік тому +1

      50% flash sale, we did too. Love the comfort, but edge support is lacking. Do not feel it's very well made. Knit covering is loosely fitted. Sending it back.

    • @samog777
      @samog777 11 місяців тому +1

      I Like your exsperience. Its 12/22/23 and mine is on its Way 😂? My GHOSTBED died after almost 4 years. Its sagging in the middle and im only 188lbs😔

    • @christopherdavisson617
      @christopherdavisson617 11 місяців тому

      Idk how common it is to get a bad one. But my Dreamcloud is still holding up very nicely. @@samog777

    • @christopherdavisson617
      @christopherdavisson617 11 місяців тому

      I'm 250lbs btw. @@samog777

  • @Reviews__
    @Reviews__ 2 роки тому +7

    I love seeing what's inside.

  • @Ashroyer86
    @Ashroyer86 Рік тому +14

    So what is a good mattress, king sized, for a side sleeper with back problems?

    • @YuryArutyunov
      @YuryArutyunov Рік тому +1

      did you ever find one? Im looking for the exact same thing

  • @roseannaayala1487
    @roseannaayala1487 Рік тому +33

    What the hell am i suppose to buy then

    • @takishabaker7520
      @takishabaker7520 9 місяців тому +7

      Their mattress.😂

    • @mikehancho1613
      @mikehancho1613 7 місяців тому +1

      Sleep on the floor 😂

    • @ApostleMelvinDavis
      @ApostleMelvinDavis 7 місяців тому

      @@takishabaker7520yeah I know watched a few of their videos. More critiques than solutions or recommendations. Frustrating

    • @_jizl_
      @_jizl_ 6 місяців тому

      They actually tell u to allow 24 to 72 hrs for the mattress to fully axpand before you use it. Im guessing she started using it immediately

    • @BB-xe4pi
      @BB-xe4pi 3 місяці тому

      😅😂😅😂 I GET WHAT UR SAYING...I just want to KNOW which is the BEST TOP MATTRESS FOR COMFORT, BACK, HIP, PRESSURE POINT AND WAKING UP REFRESH...Dont tell about coils n shit...this video was pointless...i can literally go to the store n check out 5 beds, be back and they are still talking about coils 😂😅😂

  • @GrumpyWolfTech
    @GrumpyWolfTech Рік тому +11

    Just ordered one of these, was worried at first, but this helped me feel a little better.

    • @sosabrina
      @sosabrina Рік тому +4

      @grumpywolfgaming how did the mattress work out for you?

    • @saint_snow
      @saint_snow Рік тому +3

      ....wait you ordered a dreamcloud, and somehow this video helped you feel better? What? Did you watch the video? The thing is terrible and this video just proves you shouldn't touch this thing with a 10ft pole.

    • @stevenk7753
      @stevenk7753 Рік тому

      ​@@saint_snowyou SHOULD touch it?? What is happening

    • @saint_snow
      @saint_snow Рік тому

      @@stevenk7753 *shouldn't. good looks

  • @Marie-ts8rp
    @Marie-ts8rp Рік тому +5

    Awesome content! You guys should have 100k Subs😊

  • @RbAgsts718
    @RbAgsts718 10 місяців тому +3

    Try doing a Macy’s mattress. I had good luck buying it at Macy’s. I have a Sealy that is over twenty years old. It’s a coil spring mattress.

  • @TommysRaw
    @TommysRaw Рік тому +11

    I’ve been on mine for a week now. I actually like it so much more than nectar. Let’s see how I feel after a month

    • @sabrenadeleon175
      @sabrenadeleon175 Рік тому +4

      Are you still liking it

    • @TommysRaw
      @TommysRaw Рік тому

      @@sabrenadeleon175 yes. It keeps me cool and firm how I like it. No complaints yet

  • @breannasmith5648
    @breannasmith5648 Рік тому +19

    We just got the Dream Cloud premiere and it's INCREDIBLE! We love it and no more back pain. I highly recommend it. We are side sleepers.

    • @jyb5394
      @jyb5394 Рік тому +9

      Fake

    • @chuckrambo4401
      @chuckrambo4401 Рік тому +3

      @@jyb5394 < extra fake

    • @saint_snow
      @saint_snow Рік тому +1

      Ain't no way you're just going to reccomend this mattress after seeing what this video shows..

    • @nanoflower1
      @nanoflower1 Рік тому

      @@saint_snow Sure they could. It all depends on what the makers did when putting the mattress together. As pointed out in the video they likely rushed the process and applied too much glue and then didn't give it time to cure. If they had given it the proper length of time to cure it's likely the mattress would have been fine.

    • @webguy943
      @webguy943 Рік тому +1

      ​@@nanoflower1another reason is the customer didnt open the box immediately. once u receive it u gotta open it n let it inflate. if u keep it in the box for too long n then open it then this can happen.

  • @jkimball7093
    @jkimball7093 Рік тому +35

    I thought Dream Cloud had a lifetime warrenty. Why didn't they replace it?

    • @calebwhite6173
      @calebwhite6173 Рік тому +9

      They might have just given a refund and told her to keep it.

    • @tnice723
      @tnice723 Рік тому +9

      The warranty usually doesn’t kick in unless the dips are AT LEAST 1.5 inches, which (of course) takes a while to happen. All while you suffer in pain….

    • @MrManbirdhillon
      @MrManbirdhillon Рік тому +1

      I'm sure they have a 365 day sleep trail and can return for full refund well it is in the UK what's more they actually make the product here in the UK not from UAE like USA

    • @stang3804
      @stang3804 11 місяців тому

      How would you say the build quality is if it did not have these issues.

  • @kenkaniff6142
    @kenkaniff6142 4 місяці тому +1

    I bought the queen hybrid. Comes on Tuesday. I’m hoping for the best. I’ve done so much research on this bed. Seems nobody can please everyone. Have to find out for myself. However, I do hear more good than bad. I’m expecting great things out of this bed. Having a hard time understanding how they are rolling up a bed and shipping it, guess we’ll find out shortly. Afraid the compression will ruin it.

  • @jcsquared1111
    @jcsquared1111 Рік тому +5

    If you had a choice this or tempur perdic hybrid pro adapt? Which you think is better, im a back sleeper, male 45 225lbs 5 foot 10

  • @TheHimElGuerro
    @TheHimElGuerro Рік тому +6

    So should I buy one? Or not?

  • @alyance1882
    @alyance1882 Рік тому +14

    Seems those who don't like this mattress, are either overweight, or have some preexisting condition.
    Mine just arrived and it's most comfortable, in really any sleeping position. I'm 6', 195, and I float on it like floating on a cloud.
    It expanded beautifully, it's nice and even everywhere, it's a little weak around the edges, but who sleeps there?
    I simply can't imagine that after a few months, this mattress will start sagging, and I'll want to return it. If that were the case, Dream Cloud would go out of business very fast.
    I'm sold.

    • @bostonman8347
      @bostonman8347 7 місяців тому +1

      It was WAY too soft for me. Like held no weight at all and I am 162

  • @gregoz6
    @gregoz6 Рік тому +2

    One more comment, after 2 weeks of decompressing I observed the same problem as on your video, each side of the bed is lower than the middle section. It means your feet and your head is below your hips. I hope it will rectify itself before I change my mind.

  • @SugarPilz
    @SugarPilz 2 роки тому +3

    Wondering where you guys have been. I am not shopping now, but when I was looking for a new mattress your videos were helpful.

  • @varanidguy
    @varanidguy 9 місяців тому +2

    So did you guys give her the money she paid for the mattress or something? Six months is well within their free return period, and while I've been reading some bad reviews (mostly from Reddit) about DreamCloud, one thing that seems unanimous is that their return policy is pretty legit. Your customer donated an $800-$1000+ mattress for a video?

  • @mrblackj5787
    @mrblackj5787 2 роки тому +2

    Thanks for your time and help

  • @daviddreier953
    @daviddreier953 Рік тому +5

    It looks to me that too much glue was used between the foam layers. Then the mattress is compacted and rolled and boxed and the foam layers stick together creating uneven areas.

    • @sdmattressmakers
      @sdmattressmakers  Рік тому +4

      I agree , looks like they used too much glue and did not let it dry properly before packing it up

  • @bikeanic
    @bikeanic 8 місяців тому +1

    Wire gauge is number given to 40 logarithmic steps between 0000 (.46”) and 36 (.005”). Each step i, I forget but, on the order of 1: 1.19

  • @TonyCai
    @TonyCai Рік тому +2

    I bought a dreamcloud and returned it, it sagged in the middle, i would sleep on the left and end up rolling into the middle.

  • @jodycanfield6684
    @jodycanfield6684 8 місяців тому

    Great information and exhibition. I learned a lot.

  • @Accnews_
    @Accnews_ Рік тому +1

    What brand recommend it to buy?

  • @davidmiller4270
    @davidmiller4270 2 роки тому +8

    You guys are like the jerryrigeverything channel except mattresses lol

    • @buckwilde1511
      @buckwilde1511 Рік тому +2

      Actually, the phrase is "jury-rigging" ... I just learned that recently. I had it wrong my whole life until recently! Crazy, right? LOL!

    • @jimhitchcock5837
      @jimhitchcock5837 4 місяці тому

      ​@@buckwilde1511 in its early days, jury- rigged was a strictly nautical term. Jerry- rigged means something organized or constructed in a crude or improvised manner. It also became popular during WW1 to the Brits using it as an insult 😎

  • @AaronWilkerson
    @AaronWilkerson 17 днів тому

    So, if "gauge" = # coils/inch...is that the same standard throughout the rest of the world where metric is used?

  • @blahblah162005
    @blahblah162005 Рік тому +2

    Man theres a good deal on this mattress right now but now i dont think that its worth it.

  • @alfedtron9043
    @alfedtron9043 Рік тому

    what about the hardness of the wire will it hold its height for a long time?

  • @samog777
    @samog777 11 місяців тому +1

    I wonder if dreamcloud responded to this??

  • @jht09
    @jht09 2 роки тому +1

    Are the coils in these beds reusable are you able to rebuild these beds?

    • @sdmattressmakers
      @sdmattressmakers  2 роки тому +3

      There are companies that do rebuild mattresses by stripping a mattress and just using the springs and any other component that may still be ok and sell at a very big discount but those beds must be identified as a “rebuilt mattress” We don’t. We use all new materials in our beds.

    • @jht09
      @jht09 2 роки тому +2

      @@sdmattressmakers thank you for your response

  • @Archongulous
    @Archongulous 3 місяці тому

    Can you do the Nolah Evolution 15?

  • @grateful786
    @grateful786 2 роки тому +3

    Why didn’t she return the mattress for a refund?

    • @sdmattressmakers
      @sdmattressmakers  2 роки тому +4

      Great Question! I asked her the same thing. According to the customer. Dream Cloud offered her some money back and a topper for to keep the mattress, instead of a full refund.

    • @edubb2491
      @edubb2491 Рік тому +3

      @@sdmattressmakers suppose to give all money back..within 1 yr

  • @chrisbullock6477
    @chrisbullock6477 Рік тому +4

    That's why people always have problems with getting sheets to fit, because of going off what the advertising says.

  • @gregoz6
    @gregoz6 Рік тому

    After sleeping for over a month, I noticed that one side of the mattress is lower than the other by a good inch. I guess it was stored rolled in for a long time and the inside part that was squeezed in the most, will never regain its proper height. Too bad, but I guess good there is a refund available just in case.

  • @vince4871
    @vince4871 Рік тому +5

    Just purchased a DreamCloud mattress and have been sleeping on it for a couple of weeks. I'm having the same issue as the lady that owned the one you dissected. I like to sleep on the edge of the bed and I can tell that there is a drop down from the middle of the bed. I also don't care for the top cover with all of the dimples. It is not very comfortable. I prefer a flat surface.

    • @TheMstwntdLMSV123
      @TheMstwntdLMSV123 Рік тому +2

      Same experience. I have numerous back issues and I consistently wake up with pain. I should have done more research. I should have known better with how heavily they advertise. I will never buy another mattress without trying it out first.

    • @gregdesanto
      @gregdesanto Рік тому

      @@TheMstwntdLMSV123 Since the mattress comes with a 365 day trial period, did you return it and if so, how easy was the process?

  • @JbrayxD
    @JbrayxD Рік тому

    Anything on kingsdown from Canada?

  • @Aphillywitdahoodie
    @Aphillywitdahoodie 7 місяців тому

    Wish you did one on nest bedding’s owl latex hybrid

  • @cloudysky82
    @cloudysky82 Рік тому +2

    what's the point of the coils when it comes to that hard ef firmness, they hardly moved. Seems like a wasted effort.

  • @eurekaelephant2714
    @eurekaelephant2714 Рік тому

    Good stuff. Thankyou!

  • @smrrogers7648
    @smrrogers7648 Рік тому +1

    Which DreamCloud mattress is this? Is it the DreamCloud Premier Hybrid?

  • @robwho58
    @robwho58 3 місяці тому

    Actually Dream Cloud, Nectar and Saatva are all sister companies.

  • @solitatorres3682
    @solitatorres3682 Рік тому +2

    Would you recommend this mattress? Does it have fiberglass?

  • @kristin972
    @kristin972 2 роки тому

    Review the tuft n needle

    • @sdmattressmakers
      @sdmattressmakers  2 роки тому

      We already you can find the video here
      The Anatomy of a Mattress: Tuft and Needle
      ua-cam.com/video/L-DHeu6lHM0/v-deo.html

  • @gregoz6
    @gregoz6 Рік тому +2

    I’ve been sleeping on the Dreamcloud Premiere for the past two weeks. Two things I observed, 1. The top European layer is a stitched white foam that forms bulges on the surface, it feels like sleeping on the cobblestone street of Europe.. 😂, they really need to do something, it’s very uncomfortable, this is the first thing I notice when i wake up in the morning, I will give it another 2 weeks, maybe I will get used to it, but definitely now I’m very aware of it, which makes it that much harder to forget. I wish the surface was flat. 2. A minor thing, the side of the mattress is covered with the navy blue material which looks great, expensive and luxurious on the web but in fact, when you touch it, it feels cheap and tiny. I’m afraid that in time it will develop runs like on pantyhose. I wish it was a solid material that would last long.

    • @SweepDailyWin
      @SweepDailyWin 10 місяців тому

      Don't suffer 1 more night! Send it back!!! You deserve good sleep!!!!

  • @georgecook1374
    @georgecook1374 Рік тому +2

    could have it just been a manufactureing defect?

    • @nanoflower1
      @nanoflower1 Рік тому +3

      Sure, that seems to be what it was. The question is how common is that defect. Do they typically try to rush the process or do they usually give the mattress a few hours to dry out after applying the glue.

  • @diggergeensen860
    @diggergeensen860 4 місяці тому

    The top of that thing looks like crap. How does something like that pass quality control?

  • @PAVEL-JAKL
    @PAVEL-JAKL Рік тому +10

    I just ordered one today..😳

    • @nicholaswright8350
      @nicholaswright8350 Рік тому +3

      Me too. Lol

    • @PAVEL-JAKL
      @PAVEL-JAKL Рік тому +2

      @@nicholaswright8350 hopefully it will good matress if not I will return it

    • @edubb2491
      @edubb2491 Рік тому

      So far?

    • @PAVEL-JAKL
      @PAVEL-JAKL Рік тому +4

      @@edubb2491 not good do not buy

    • @edubb2491
      @edubb2491 Рік тому

      @@PAVEL-JAKL to late man...its not the best..not the worse..and i got it on a payment plan..with no intrest..thank you tho..what was wrong with yours..ive had mine 2 months

  • @trilingualkid
    @trilingualkid Рік тому +4

    I never ever buyy stuff from Nectar and dreamcloud (same company) again their bed is horrible! and does not honor their warranty!

    • @PAVEL-JAKL
      @PAVEL-JAKL Рік тому

      Did they give you refund for the matress?

    • @trilingualkid
      @trilingualkid Рік тому

      @@PAVEL-JAKL they won't honor warranty...why would they give refund...

    • @ballamaniac6984
      @ballamaniac6984 Рік тому

      @trilingualkid u an idiot lol they got a 365 day trial period to return the mattress

    • @kamleshr2130
      @kamleshr2130 Рік тому

      ​@@trilingualkid Are you sure. They offer 365 days trial with full refund if you don't like it. Isn't it?

    • @trilingualkid
      @trilingualkid Рік тому +1

      @@kamleshr2130 I wouldn't bet on it, I bet they try to not refund you

  • @SweepDailyWin
    @SweepDailyWin 10 місяців тому +2

    Don't keep shaming the customer saying "it didn't work for her" ... I can see it's lump y AF

  • @saint_snow
    @saint_snow Рік тому

    TLDR: Do not buy this mattress or any of their subsidiaries to be honest. This includes, Nectar and Awara.

  • @bc5441
    @bc5441 2 роки тому +1

    1:11 Am I mistaken or does the mattress appear to be stained, too? 😬

    • @sdmattressmakers
      @sdmattressmakers  2 роки тому +2

      Yes, that clip was actually a shot at the inside of the mattress. It was the glue stain.

  • @caseyd9178
    @caseyd9178 Рік тому

    Sounds like she opened it and didn't wait the 2 days before using it

    • @gregoz6
      @gregoz6 Рік тому

      I’ve slept on mine for over a month now, one side is still lower than the other by an inch. I guess it was stored rolled in for months if not years..

    • @caseyd9178
      @caseyd9178 Рік тому

      @gregoz6 sounds about right first in first out method

  • @Jamesb4own9483
    @Jamesb4own9483 5 місяців тому +1

    So you're gonna trust a Pablo that is from a different mattress company that sells mattressess....ok....

  • @california2210
    @california2210 Рік тому

    🫂 HELLO THERE HOW YOU DOING TODAY I HAVE A QUESTION I DON'T KNOW IF YOU EVER HEARD OF AMERICAN FREIGHT FURNITURE BUT ALL THAT MATTRESSES THE TOPPING THE LAST TOPPING OF THE MATTRESS IT'S NOT SNUG WHEN THEY SEW IT TOGETHER SO I WOULD LIKE TO KNOW IS THIS MATTRESS FINAL TOP LAYER SNUG ENOUGH IT'S NOT NO LOOSE FITTING MATERIAL ON TOP IS IT.

  • @bigdog8395
    @bigdog8395 9 місяців тому +2

    Bro…you two a slimey because if your experts you would know that if the mattress is crowned it’s poorly made. I got a kick out of you stating the obvious then contradicting what you said by saying this is a nice mattress. Also after this company settled their civil lawsuit. They can’t lie to the American people stating 100% made in America.
    People wake up please. My 12 year old son could of made a better video.
    Buy a mattress from a reputable company or retail store. Don’t forget these two aren’t doing this for free 🤔
    If this lady had the mattress for a couple of weeks why does the middle edge already show signs of smashed springs and foam.

  • @justinmanchester7743
    @justinmanchester7743 Рік тому +2

    Crowning, that’s industry speak. Haha wtf

    • @RJS1974
      @RJS1974 Рік тому +5

      When I’m about to take a shit I’m crowning. 😂

    • @HairyTheCandyMan
      @HairyTheCandyMan Рік тому +1

      ​@@RJS1974 bahahahahhahahahahahaha

  • @WarsawCricketAcademy
    @WarsawCricketAcademy 6 місяців тому

    Worst matress ever I slept on. And worst service

  • @BlackHawkPSU
    @BlackHawkPSU 4 місяці тому

    wow junk!

  • @cowboysnation1
    @cowboysnation1 Рік тому

    Thanks I will never buy this shitty mattress!

  • @4bizniz736
    @4bizniz736 Рік тому +1

    was she fat?

  • @PlasticPellets
    @PlasticPellets Рік тому

    Classic Brands are cheapy mattresses

  • @MarkasTZM
    @MarkasTZM 7 місяців тому

    There is no "th" at the end of the word heigHT.