Reasons from video 1. Don’t say your commission 2. Telling people things too bluntly 3. Saying “ I don’t know” 4. Saying you’re new 5. Saying “I think...”
I also see saying "I don't know" gives a feeling of a stoppage, like there is no continuing from that point. Versus, saying "let me find out", puts the feeling in the atmosphere of an enablement of being able to continue, rather than a brick wall.
Joshua Fluman exactly, if there is a perceived obstacle it is your job to solve that problem not to not know how to solve it and even worse not even able to find out how to solve because you simply don't know.
I'm studying for my state exam in NJ . Relocated back from Southern California to North Jersey , which is home. I've made contact with a mentor an old friend and a family member in the business. So glad I've found your channel , I watch you and take notes in between studying the market and the books for retaining information and applying it to real life situations. I want to be ready to sell once I am licensed and have had a difficult time deciding what is most important to focus on and learn that a broker may or may not tell you. Keep up with the excellent work , thanks for your channel.
There are times when my baby doesn't sleep well at night... In return neither do I. So what do I sometimes do? Watch your videos! Thanks for the motivation and knowledge.
I have a newborn Madison and honestly, it all boils down to you putting the work in. It is tough don't get me wrong, but there is always a way and it doesn't last forever! I HIGHLY recommend getting on the same page with your significant other and seeing what you guys can work out. Communication worked wonders for my wife and I because we know where balance is needed. you got this girl!
Wow, same situation! 19 years as a freelance makeup artist and now have moved into real estate. I like the fact that the makeup career required me to hustle to find clients, do my own marketing and business transactions, and required exceptional people skills. I think all these are all important things when it comes to being a real estate agent.
The videos of 5 things you should say , 5 things you should never say and toxic things to avoid explain me very well all the mistakes I have been doing in the last few months in my real estate career, thank you so much for your advice, I truly appreciate it
Great info. I'm used to saying "I think" because I don't want to sound too cocky, but you're right. It shows lack of confidence, and instead we should say based on the current market value. Thank you for this, really helped me.
You have the best "selling" yourself youtube channel out there that I have seen. I have seen a few videos of your live calls and you are fantastic. Very simple and all common sense but very detailed which makes your content fantastic. Keep up the great work.
I was a real agent 7 years ago.. for only 90 days.. because I completely don't understand my job..I chose having a regular job for 7 years in a company and now I realized how dumb I am. . I am watching your video s for strategies.. I have decided to go back to real estate business.. whole heartedly..with goal..and persistance of achieveng and be the new me..
Hey I work in door to door cable sales with Spectrum, just wanted to say thank you, this connected a few dots for me as to why some of my prospective clients fell through.
I am an Early Childhood teacher but looking into trying real estate my step dad was a broker and I grew up despising real estate because I was always around it so much (silly me). I am really seeing the gains of this career and want to give it a try even more after hearing your informative and honest videos. Thanks BC!👌👍🏼
Great video, thank you! Planning on re-activating my RE license this year (been inactive since 2016). Your channel is perfect motivation as well as education!
Wow lot a helpful tips. I'm a new exterior remodel door to door canvasser, I'm going to use these tip tomorrow we'll see if there any improvement. thank you
I just turned 24 and I sell cars and your videos are helping me. I went from being the top salesman at my store for 6 months in a row to not being able to catch my groove this month. And I’m frustrated because I know I’m better than this and I have dropped the ball by using some of these “No-no” statements/words. Anyway thanks for the re-fresher time to go kill it.
Now it is time change that language brother! From what you are saying in your comment you already defeated yourself. Pick yourself back up man and realize that the time is NOW. Make the choice to be the best RIGHT NOW. You got this Kevin
To add to the exercise and learn more from the video. When talking too a client you might loose the sale if you push your deal too much, the deal might be amazing but if your throwing too many numbers and comparing sons it's not going work. You should exhaust all option's possible in order to correctly asses what they want.
My mom picked an agent living in my grandpa’s neighborhood thinking since he lived there, he would try to sell the house well. WRONG, first flag was he listed the home and then went on vacation! Then he took pics on a crappy phone, we asked twice for professional photos bye he just took more phone photos from different angles 🤦🏼♀️ so we paid for our own photos. After a month no offers, so we asked for a showing, he said he didn’t do open houses!?!?! What?!? My mom made him do it. There was something wrong with the listing on Zillow and we asked him to fix it, and he said, “I don’t know how to do that sorry.” 🤦🏼♀️ so baddddd. So actually we asked someone else and they fixed it fast. There were many other issues. Like he couldn’t figure out the square feet and other stuff. He was like a retired agent with very little motivation to make sales. My mom managed the listing so much more than the actual agent. In the end, after closing, the agent had the audacity or ignorance to ask for a review. My mom said, sorry no way would I recommend you, I had to do all the work to get this sold.
HI Brian, love coming back to your videos after a few months to get motivated. I love your script that you can help the sellers with an extensive marketing program that is different than other agents. Could you elaborate on what types of marketing systems you can deplore or is that more of a script to get the listing appointment. Thank you for spreading the knowledge and empowering all of us.
I go door to door selling Fios. One thing I learned is to not ask yes or no questions. DONT DO THIS. It gives the customer too much control and sets you up for a big fat NO (or a yes in the case you were looking for a no). Only ask questions that will lead the customer to answer according to your preference.
I have been a makeup artist for the last 18 years, and I love what I do but its time for a change. I have been seriously thinking about jumping into the real estate arena here in Denver Colorado so I am binge watching your videos. Thanks for sharing a wealth of knowledge and experience with your viewers.
Wow, same situation! 19 years as a freelance makeup artist and have now have moved into real estate. I like the fact that the makeup career required me to hustle to find clients, do my own marketing/billing/contracts, and required exceptional people skills. I think all these qualities will be an asset in my new real estate career.
Man this must be destiny. I will be taking real estate classes starting Oct 22. I am trying to prep ahead of time and this dude is the shit! I am feeling great already. I will be giving feed back once I PASS and hustle my first 30 days. BRYAN keep influencing others you are doing great bro. Thank you ahead of time. You making me believe this business can work for me. I got this! even when at times I may think success is intangible.
Great video!!! In customer service or sales positive language definitely makes a big difference. I have replaced “you should” with “it would be beneficial” to make my interactions more effective and people respond much better.
Hey man, you've probably answered this before and can possibly point me out to the video but what do you say when they ask you how many homes you've sold and you haven't?? I'm obviously new but I am aiming for as many appointments as possible and am terrified of this question. Thank you so much.
Your videos are definitely helping me learn what to say and how to be more confident when conversing with clients. Definitely dropping jewels everytime. Thank you for the information!!! 🏘
Im 17 I start calls tomorrow I’m confident in my talking abilities but I’m just worried about showing results and how my mid tone voice will affect the calls.
Diving into expireds this year. watching and taking notes from your videos. Great job. Would love to talk on the phone when you have time. Agent from Sacramento.
you gotta think that new people will say some of these things by mistake. The nerves take over, or tunnel vision. Def good to do it once or twice then work on fixing it
I have years of experience in the property management industry so seeing that I'm new to real estate could I say something such as.. I have many years of experience of selling and managing properties
When someone tells me that I should do this it makes me cringe now. The little things in our language make such a big difference when we are talking to people its crazy. Now change that language people!
If the seller or buyer is very pushy and wants to know your commission fee before being exclusive or giving you the opportunity to build your value...how would you conquer that situation?
Great! Thank you very much Bryan, since being in the business I have been trying to help myself and others get rid of these habits. This is definitely useful information! Are you planning to come to San Jose again to teach How to Double your Income? I really hope to be able to attend that event!
Wow very wise watch 2 vids already and wow I can use this in my first political advocating job what knowledge and confidence bro right on Lord bless ya bro
Good job, great tips! I've been in RE for 3 years in the Laurentians Quebec, and I just love it! I find working with a great team #Groupe21 makes all the difference too.
So do you eventually give your commission before they decide to go with you because what if they keep asking after you’ve given your presentation. You have given your worth but then they ask now tell me what you charge? I guess if they still decide to go with the lowest commission, it would then be their lost not yours?
we don't know because we haven't seen their house, so even that number we say would be an educated guess. Your safest bet to answer is give a range. "somewhere between 500-550, once we meet and i get a closer look in person, we can determine the exact price"
I work in finance and was thinking about getting my real estate license in 24 about to be 25 next month do you think I got a shot? I have 7 years sales experience as well but not in this market obviously.
I work in finance and was thinking about getting my real estate license im 24 about to be 25 next month do you think I got a shot? I have 7 years sales experience as well but not in this market obviously.
Computer repair industry 1. I learned not to tell them the price upfront unless I have to on thumbtack because quick money Is not lasting money and I am not going to charge knicles and dimes. So I ask them if they want to schedule a date in time learned that in one of your videos. 2. I don't do that. 3. I did this and I also did what you did. 4. Never did this. 5. Never did this.
Don't say "let me see if I can't get that done', see if you CAN get it done. Also, when someone says Thank you - say You're Welcome, it was my pleasure, don't say 'No Problem'.
When calling you shouldn’t say “Hi IS this so and so” you gotta assume it is.. so..Hi Brenda ?! Otherwise most likely even if it is Brenda she’s going to say it’s not and who is this
video with all LINKS TO PRODUCTS, SERVICES and AFFILIATE opportunities
ua-cam.com/video/L8IoelC9hbo/v-deo.html
Reasons from video
1. Don’t say your commission
2. Telling people things too bluntly
3. Saying “ I don’t know”
4. Saying you’re new
5. Saying “I think...”
Bro, you need to compile all your knowledge bombs into a badass real estate book. You speak the truth.
I also see saying "I don't know" gives a feeling of a stoppage, like there is no continuing from that point. Versus, saying "let me find out", puts the feeling in the atmosphere of an enablement of being able to continue, rather than a brick wall.
Perfect saying for a client. Instead of saying I dont know, you can say I am not sure but I will find it for you.
Joshua Fluman exactly, if there is a perceived obstacle it is your job to solve that problem not to not know how to solve it and even worse not even able to find out how to solve because you simply don't know.
- “that’s a great question , let me find out for you”
Yup! Great advice!
I'm studying for my state exam in NJ . Relocated back from Southern California to North Jersey , which is home. I've made contact with a mentor an old friend and a family member in the business. So glad I've found your channel , I watch you and take notes in between studying the market and the books for retaining information and applying it to real life situations. I want to be ready to sell once I am licensed and have had a difficult time deciding what is most important to focus on and learn that a broker may or may not tell you. Keep up with the excellent work , thanks for your channel.
There are times when my baby doesn't sleep well at night... In return neither do I. So what do I sometimes do? Watch your videos! Thanks for the motivation and knowledge.
Madison Stephens same
I have a newborn Madison and honestly, it all boils down to you putting the work in. It is tough don't get me wrong, but there is always a way and it doesn't last forever! I HIGHLY recommend getting on the same page with your significant other and seeing what you guys can work out. Communication worked wonders for my wife and I because we know where balance is needed. you got this girl!
@@dylanj.tettemer6143 cool story bro
Wow, same situation! 19 years as a freelance makeup artist and now have moved into real estate. I like the fact that the makeup career required me to hustle to find clients, do my own marketing and business transactions, and required exceptional people skills. I think all these are all important things when it comes to being a real estate agent.
The videos of 5 things you should say , 5 things you should never say and toxic things to avoid explain me very well all the mistakes I have been doing in the last few months in my real estate career, thank you so much for your advice, I truly appreciate it
Great info. I'm used to saying "I think" because I don't want to sound too cocky, but you're right. It shows lack of confidence, and instead we should say based on the current market value. Thank you for this, really helped me.
You have the best "selling" yourself youtube channel out there that I have seen. I have seen a few videos of your live calls and you are fantastic. Very simple and all common sense but very detailed which makes your content fantastic. Keep up the great work.
I was a real agent 7 years ago.. for only 90 days.. because I completely don't understand my job..I chose having a regular job for 7 years in a company and now I realized how dumb I am. . I am watching your video s for strategies.. I have decided to go back to real estate business.. whole heartedly..with goal..and persistance of achieveng and be the new me..
Hey I work in door to door cable sales with Spectrum, just wanted to say thank you, this connected a few dots for me as to why some of my prospective clients fell through.
I am an Early Childhood teacher but looking into trying real estate my step dad was a broker and I grew up despising real estate because I was always around it so much (silly me). I am really seeing the gains of this career and want to give it a try even more after hearing your informative and honest videos. Thanks BC!👌👍🏼
Great video, thank you! Planning on re-activating my RE license this year (been inactive since 2016). Your channel is perfect motivation as well as education!
You got this Jacqueline!
Videos likes these get me so excited.
Same here!
Wow lot a helpful tips. I'm a new exterior remodel door to door canvasser, I'm going to use these tip tomorrow we'll see if there any improvement. thank you
I just turned 24 and I sell cars and your videos are helping me. I went from being the top salesman at my store for 6 months in a row to not being able to catch my groove this month. And I’m frustrated because I know I’m better than this and I have dropped the ball by using some of these “No-no” statements/words. Anyway thanks for the re-fresher time to go kill it.
Now it is time change that language brother! From what you are saying in your comment you already defeated yourself. Pick yourself back up man and realize that the time is NOW. Make the choice to be the best RIGHT NOW. You got this Kevin
I've been in car sales hope it turned around for you again bro
I’m an insurance agent in California. It’s so true., these five statements are deal killers.
To add to the exercise and learn more from the video. When talking too a client you might loose the sale if you push your deal too much, the deal might be amazing but if your throwing too many numbers and comparing sons it's not going work. You should exhaust all option's possible in order to correctly asses what they want.
Is there a extra subscribe button?! Awesome video. So much value and a confidence builder just by adjusting or adding a few words!
My mom picked an agent living in my grandpa’s neighborhood thinking since he lived there, he would try to sell the house well. WRONG, first flag was he listed the home and then went on vacation! Then he took pics on a crappy phone, we asked twice for professional photos bye he just took more phone photos from different angles 🤦🏼♀️ so we paid for our own photos. After a month no offers, so we asked for a showing, he said he didn’t do open houses!?!?! What?!? My mom made him do it. There was something wrong with the listing on Zillow and we asked him to fix it, and he said, “I don’t know how to do that sorry.” 🤦🏼♀️ so baddddd. So actually we asked someone else and they fixed it fast. There were many other issues. Like he couldn’t figure out the square feet and other stuff. He was like a retired agent with very little motivation to make sales. My mom managed the listing so much more than the actual agent. In the end, after closing, the agent had the audacity or ignorance to ask for a review. My mom said, sorry no way would I recommend you, I had to do all the work to get this sold.
I've been in sales for many years. This is awesome!!! PS: I don't usually leave comments so cheers to you Bryan!
HI Brian, love coming back to your videos after a few months to get motivated. I love your script that you can help the sellers with an extensive marketing program that is different than other agents. Could you elaborate on what types of marketing systems you can deplore or is that more of a script to get the listing appointment. Thank you for spreading the knowledge and empowering all of us.
I go door to door selling Fios. One thing I learned is to not ask yes or no questions. DONT DO THIS. It gives the customer too much control and sets you up for a big fat NO (or a yes in the case you were looking for a no). Only ask questions that will lead the customer to answer according to your preference.
I have been a makeup artist for the last 18 years, and I love what I do but its time for a change. I have been seriously thinking about jumping into the real estate arena here in Denver Colorado so I am binge watching your videos. Thanks for sharing a wealth of knowledge and experience with your viewers.
Wow, same situation! 19 years as a freelance makeup artist and have now have moved into real estate. I like the fact that the makeup career required me to hustle to find clients, do my own marketing/billing/contracts, and required exceptional people skills. I think all these qualities will be an asset in my new real estate career.
This is a great video, I'm in sales for cable company and these things to not say are 100%
Man this must be destiny. I will be taking real estate classes starting Oct 22. I am trying to prep ahead of time and this dude is the shit! I am feeling great already. I will be giving feed back once I PASS and hustle my first 30 days. BRYAN keep influencing others you are doing great bro. Thank you ahead of time. You making me believe this business can work for me. I got this! even when at times I may think success is intangible.
Great video!!! In customer service or sales positive language definitely makes a big difference. I have replaced “you should” with “it would be beneficial” to make my interactions more effective and people respond much better.
Hey man, you've probably answered this before and can possibly point me out to the video but what do you say when they ask you how many homes you've sold and you haven't?? I'm obviously new but I am aiming for as many appointments as possible and am terrified of this question. Thank you so much.
Bryan your videos are all amazing. Thank you. Will be buying your cold calling course once I pay my deposits for my house rental!
I just started watching your channel. You gave me the confidence to start cold calling! Thank you!
Your videos are definitely helping me learn what to say and how to be more confident when conversing with clients. Definitely dropping jewels everytime. Thank you for the information!!! 🏘
Thank you for the video. Wish more agents would keep this in mind when contacting clients. A thumbs up!
Im 17 I start calls tomorrow I’m confident in my talking abilities but I’m just worried about showing results and how my mid tone voice will affect the calls.
Bryan I’m so excited about my career in RE
Thank you so much for ALL the videos you rock blessings
Diving into expireds this year. watching and taking notes from your videos. Great job. Would love to talk on the phone when you have time. Agent from Sacramento.
Make a video about solar panel sells call . I will really apprecicate
What are some other answers we can give when asked about commission?
you gotta think that new people will say some of these things by mistake. The nerves take over, or tunnel vision. Def good to do it once or twice then work on fixing it
Keep the content coming! I like coming on UA-cam and having some content from you.
Same here Ashton!
I am planning to get my license this year ! thank you Bryan for sharing your knowledge !
THANK YOU FOR ALL YOUR VIDEOS!!!
I have years of experience in the property management industry so seeing that I'm new to real estate could I say something such as.. I have many years of experience of selling and managing properties
When someone tells me that I should do this it makes me cringe now. The little things in our language make such a big difference when we are talking to people its crazy. Now change that language people!
What would be the proper response to the question of what is my commission?
Love it. Thanks for all the tips. D2D pest control industry.
If the seller or buyer is very pushy and wants to know your commission fee before being exclusive or giving you the opportunity to build your value...how would you conquer that situation?
Curious too..
100%. Its the same for selling any service. Thanks for the videos they are really helping me grow my business
Great! Thank you very much Bryan, since being in the business I have been trying to help myself and others get rid of these habits. This is definitely useful information!
Are you planning to come to San Jose again to teach How to Double your Income? I really hope to be able to attend that event!
What an amazing, down to earth teacher. What he says is true and effective.
Great info!!Enjoy watching you! I'm in Real Estate.
New to real estate your videos are awesome!!!!
Wait , what was your reply when asked about the commission you charge
Wow very wise watch 2 vids already and wow I can use this in my first political advocating job what knowledge and confidence bro right on Lord bless ya bro
So if a potential seller/customer asks what your commission is, how would you answer?
Good job, great tips! I've been in RE for 3 years in the Laurentians Quebec, and I just love it! I find working with a great team #Groupe21 makes all the difference too.
As always great valuable content. Thank you Bryan!
So do you eventually give your commission before they decide to go with you because what if they keep asking after you’ve given your presentation. You have given your worth but then they ask now tell me what you charge? I guess if they still decide to go with the lowest commission, it would then be their lost not yours?
Thank you so much for your videos, great information. It makes me happy to have this material to help me become better :)
This is all so true!!! I’m going to be that agent who sells 3-5 homes a month!
Hi. You say don't just tell them how much thir home is worth in Tip #1 but what if they ask? What can you say to not look dodgy.
we don't know because we haven't seen their house, so even that number we say would be an educated guess. Your safest bet to answer is give a range. "somewhere between 500-550, once we meet and i get a closer look in person, we can determine the exact price"
Your tips are really very good. Thanks for sharing ...!
Really good info. Bryan! Thank you!!
Whenever I'm old enough, I want this man to mentor me
Enrolled in classes today super excited but I’m 20 what are some ways I can get agencies to look past my age when it comes to working for them
most companies are hungry for new agents, age is irrelevant.
Great!!! Thanks for replying BC
I work in finance and was thinking about getting my real estate license in 24 about to be 25 next month do you think I got a shot? I have 7 years sales experience as well but not in this market obviously.
Those were some very interesting tips. Thank you Bryan
"Linguistically creating something better" I like that 👍🏽
Awesome quote there!
Dude no lie. I swear on everything I love exactly when I read this comment he said it at the exact same time. Dude. This is destiny
I work in finance and was thinking about getting my real estate license im 24 about to be 25 next month do you think I got a shot? I have 7 years sales experience as well but not in this market obviously.
Roofing and restoration and have no idea what I am doing lol
Excellent. Worth the watch.
How do we get contracts as an whole seller?
So, what should we answer if they ask what is the commission that we charge?
great question, obviously when we meet we will cover that, and price and all the details.
As a homeowner, I would find that response to my question dubious.
Heather Hamilton whether we like it or not, it works.
Bryan Casella Thank you! I am a new agent and I want to learn from the best to be the best as well. Thank you again!
Excellent video !!!
good stuff man~ I like your positive attitude :)
Great video as always thank you
Computer repair industry
1. I learned not to tell them the price upfront unless I have to on thumbtack because quick money Is not lasting money and I am not going to charge knicles and dimes. So I ask them if they want to schedule a date in time learned that in one of your videos.
2. I don't do that.
3. I did this and I also did what you did.
4. Never did this.
5. Never did this.
thanks for the knowledge BC
Why can’t you give the price of your house
“And you’re not going to make a mistake” 8:34 ❤️
Great video and tips
Don't say "let me see if I can't get that done', see if you CAN get it done. Also, when someone says Thank you - say You're Welcome, it was my pleasure, don't say 'No Problem'.
👍👊 good stuff man.
nice video bryan this is a good refresher from a book that I've recently read called the "Magic Words" from -Tim David-
I will have to check that out!
Great video man thanks Brian
Super useful as always.
Great advice!
good one
We need a mock appt of your hardest client
When calling you shouldn’t say “Hi IS this so and so” you gotta assume it is.. so..Hi Brenda ?! Otherwise most likely even if it is Brenda she’s going to say it’s not and who is this
Should you use the word I recommend
Nice .Love this Video
I have a question, what do you say when the first thing buyers say is that they don’t have good credit but they have a down payment.
nothing, continue the conversation to qualify them and find out if it's actually possible before sending them to the lender.
Bryan Casella Okay, that’s helpful! Thanks for replying.
You are a genius
Are you with KW?
dope content bro!
Fantastic!
I wish you were my mentor!
Thanks man!!
what a great video :)