Thanks mate! I was actually really surprised when I opened the package today as you can hear me say in the video. I was actually wondering if this was ment for others and not me?
Nice from DJI. Interestingly, from the photo on the box they gifted you, the waterproof case is different from the one I bought recently. The one I bought looks like the one advertised on their website. Makes me wonder why they make two different designs for the same function?? Let’s see the contents of the box…
You know another person mentioned about this gift on the forum, and it is actually for the first Osmo Action and not for 3/4/5 that I thought. So I will not be using it. I didn't actually read on the package until later on. But I'm happy for them to send me something at all.
this is their written fix Hi there, thanks for your valuable feedback. This design was created by our engineers to better balance the user's opening and closing experience, and it has passed waterproof reliability tests. Most detachable components naturally have gaps. The product's protective performance is verified through reliability and waterproof tests. As long as you cannot see the red warning area through the gap in the cover, the product's waterproof performance is assured. However, We fully understand your concerns and know that everyone has different perceptions of force. We are glad to hear that you have contacted our team and the issue has been resolved. If you encounter any problems during subsequent use, you can contact us anytime. Please rest assured that we will handle it accordingly. Thanks for your great support and understanding
I agree. Like I said in the video I have bought care refresh for both my Action 4's and never used it. Also bought it for Action 5 just to be safe. There will probably be some people abusing the system.
Big reason to get Action 5 is if you need better low light and more details in highlights, but Action 4 is the best choice FOR NOW in my opinion. I keep and use both for my main channel.
wow happy you got a gift and less two USB doors glad and great for you.
Thanks mate! I was actually really surprised when I opened the package today as you can hear me say in the video. I was actually wondering if this was ment for others and not me?
Nice from DJI. Interestingly, from the photo on the box they gifted you, the waterproof case is different from the one I bought recently. The one I bought looks like the one advertised on their website. Makes me wonder why they make two different designs for the same function?? Let’s see the contents of the box…
You know another person mentioned about this gift on the forum, and it is actually for the first Osmo Action and not for 3/4/5 that I thought. So I will not be using it. I didn't actually read on the package until later on.
But I'm happy for them to send me something at all.
this is their written fix Hi there, thanks for your valuable feedback. This design was created by our engineers to better balance the user's opening and closing experience, and it has passed waterproof reliability tests. Most detachable components naturally have gaps. The product's protective performance is verified through reliability and waterproof tests. As long as you cannot see the red warning area through the gap in the cover, the product's waterproof performance is assured. However, We fully understand your concerns and know that everyone has different perceptions of force. We are glad to hear that you have contacted our team and the issue has been resolved. If you encounter any problems during subsequent use, you can contact us anytime. Please rest assured that we will handle it accordingly. Thanks for your great support and understanding
Haha yeah we are getting used to their ordinary answers to our questions and concerns. But we know they have their procedures to follow for each case.
@@rjfotovideo Yes and I m just happy we brought up awareness to people hope they d not abuse the system
I agree.
Like I said in the video I have bought care refresh for both my Action 4's and never used it. Also bought it for Action 5 just to be safe.
There will probably be some people abusing the system.
Exactly. My Action 5 Pro USB-C door moves a tiny bit, less than 1mm and I am pretty sure it doesn't compromise the waterproof seal.
Okay so how it solve the same problems of rest owners ? do they send us same gifts?
Probaly not, and actually I will not use it either
@ then this solition solves nothing generaly
Nice! 👍 Could you pls tell me, the waterproof case is this a new one from DJI? Where to buy? Thx!
I haven't actually seen it sold other than with the diver setup. But if you search for it maybe you find some shops that sell it
It is a old one for the DJI OSMO Action, not compatible with Osmo Action 5
suggest me Action 4 vs action 5 pro, 119 USD difference 🎉
if u care about the bitrate get the action 4, but still the action 5 also a great choice (i got myself the action 5)
Big reason to get Action 5 is if you need better low light and more details in highlights, but Action 4 is the best choice FOR NOW in my opinion.
I keep and use both for my main channel.
so from 20m waterproof it goes straight to 2 cm water and moisture resistant .
Happy owner of DJI OP3 and DJI fen but this isn't good fact.
Different people from DJI says different things, but the problem is that the usb-c door can easily be slided up to let water in.
You should never hold the door like that. You are puting greas from your fingers on o-ring and you will compromise sealing!
It is the only way to put the door on or off
@@rjfotovideo use gloves
Dude, what are you talking about? O-rings are not supposed to be dry, then they will not move into correct position to seal.
@@henr1k5 yes they not to be dry, but moist with silicon, not fat which is on your fingers