Song on Wrong Profile Spotify - Ft. DistroKid's The Fixer

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  • Опубліковано 14 жов 2024

КОМЕНТАРІ • 374

  • @Unders
    @Unders  4 роки тому +7

    🔥Fellow Artist's
    I've put together a FREE guide called. "Musicians guide to streaming"
    You can download it here - www.musicbusiness.io/musicians-streaming-guide
    Essentially its a guide for those of you self releasing your music and not getting the results you need. its how ive taken my spotify plays alone from 1-10 a day all the way up to 400+

  • @JamesReviews
    @JamesReviews 4 роки тому +4

    Never mind I just found out why. I was copying the Spotify link rather than the URI. Thanks for the video I subbed

  • @Rapawie
    @Rapawie 2 роки тому +3

    Thank U
    Cant Believe Your the only one that has this and most people experience this

  • @relaxationdaily
    @relaxationdaily 4 роки тому +8

    I'm truly baffled by this. A track of mine that I made a long time ago was released to Spotify, but I never uploaded or released it it through Distro Kid. Not only that, I did not choose the name or image that was put on Spotify either. Have any idea how this could've possibly happened? I reached out to them about this. But honestly it's so baffling because I don't even have this track on my computer anymore.

    • @Unders
      @Unders  4 роки тому +6

      its sounds like someone has stolen your music and released it, is that a possibility?

  • @アンドープロジェクト
    @アンドープロジェクト 4 роки тому +2

    I just saw today some nice Japanese song on my profile, can't find the dude to congrat him on the amazing track, so I guess it's his first release and his account isn't created due to us having the exact same artist name. I'll use the fixer mainly cause the frustration in this case will fall on him rather than me :D Thanks for the help!!
    p.s. - Dude is from Seoul, Korea actually (I played Star Craft for 15 years and still couldn't recognize the korean language.. damn):P

    • @Unders
      @Unders  4 роки тому +2

      Perfect scenario for fixer. Hope it all gets sorted easily.

  • @thomasmoores1534
    @thomasmoores1534 4 роки тому +3

    This has happened to me on every platform apart from Spotify and apple music. It's annoying as I chose to have a new profile created on Apple music and Spotify. But it still didn't create new profiles on the other sites :/ Hopefully they reply to my requests soon. Great video :)

    • @Unders
      @Unders  4 роки тому +1

      hopefully won't be too long. You know Beatport was actually the worst id dealt with. once its done though generally that it for good.

    • @TheYoungestBuck
      @TheYoungestBuck 4 роки тому +1

      How do u create an artist profile on spotify

    • @Unders
      @Unders  4 роки тому +2

      @@TheYoungestBuck hey hope all is well in this crazy time. There's a couple of ways. Register with the Spotify artist program (you need to have music released for this) via their website.
      Or you can use your distributor, DistroKid did mine for me.
      If your looking to learn more ive put my musicbusiness.io course on free for 30days during this lockdown of half the world www.musicbusiness.io/offers/sNpLa6uj/checkout

    • @TheYoungestBuck
      @TheYoungestBuck 4 роки тому +1

      Unders I’ve registered for Spotify for artists but I am waiting to be approved

    • @TheYoungestBuck
      @TheYoungestBuck 4 роки тому

      Unders I put my music on all Dsps through United masters but the song went on the wrong artist page the only option is to claim the artist profile

  • @Kifon
    @Kifon 3 роки тому +1

    thanks! been having a problem with this exact thing, but with youtube. proud to be using distrokid

  • @LorenaLatorre
    @LorenaLatorre 3 роки тому +1

    God bless youuu, I didn't even know about the URI thing! thank you

    • @Unders
      @Unders  3 роки тому +1

      Happy to help!

  • @milan1758
    @milan1758 2 роки тому +3

    Thanks for this video ! This happened with my song that dropped last night , and I could have sworn that I linked the correct Spotify URI when I was uploading the track. I have a question though, I have 2 EP's uploaded right now to be dropped in the next few weeks. So assuming the same thing might happen. Is there anyway to change your Spotify link in the upload section so this doesn't continue to happen? Or by doing the fixer on one track will it correct and upload properly for the rest?

    • @thedonleeboy
      @thedonleeboy 2 роки тому +1

      good question

    • @Unders
      @Unders  Рік тому +2

      Once you have gone through fixer that should resolve it going forward. If it doesn't you need to email support.
      The reason you can't change your own URL is because bad players where intentionally releasing their music onto huge artists pages this way. I actually noticed it recently on Apple Music for Method Man, Some garbage europop thing on there. That would have triggered millions of notifications for a new release.

    • @Hshbrwnhero
      @Hshbrwnhero Рік тому

      If you’re able to update here if it works for you it’d be hella appreciated! I’m on the same boat with you 🤟🏽

  • @kingnerdon
    @kingnerdon 2 роки тому +1

    Thank you for this.

    • @Unders
      @Unders  2 роки тому +2

      No worries!

  • @mystiofficial
    @mystiofficial Рік тому +2

    This happened to me but instead of spotify it happened to me on youtube, some other creators music is on my page and I don't know how to get rid of it and DistroKid no longer has an option for UA-cam to fix

    • @Unders
      @Unders  Рік тому +1

      I have the same problem on this channel. The case with UA-cam has been open since 2018…. Don’t hold your breath. Best you can do is bury the music on your homepage an make a custom playlist.

  • @jaysonteam4431
    @jaysonteam4431 4 роки тому +2

    This happened to me on my new release on Dezzer, I heart radio, tidal, Napster still hasn’t been fix I’m about to try again

    • @Unders
      @Unders  4 роки тому +2

      Annoying isn’t it. I think some of mine are still mixed on some services. Just submit and wait. I’ve simply focused on fixing the bigs ones like  and Spotify.

    • @jaysonteam4431
      @jaysonteam4431 4 роки тому

      Unders 2weeks gone by still noting my Apple Spotify have been fixed but these other pages haven’t yet 😫

  • @i_am_chaplin
    @i_am_chaplin 3 роки тому +1

    This is great info. Thanks!

    • @Unders
      @Unders  3 роки тому +1

      Thanks for watching!

  • @changchen09
    @changchen09 4 роки тому +3

    That's great that Distrokid got that feature. I'm also on Distrokid running my label with 5 artists but one of my Artist already got collab releases and Spotify created two duplicate profile for her.. what to do if I'm releasing new solo track for her?!
    Can i merge those two artist profile of same artist into one??! Help please 🥺

    • @Unders
      @Unders  4 роки тому +3

      You can but you will need to contact support. I had this issue with an artist having features split as well. Took quite a while to get fixed. Make sure you have made them an artist profile you can access first is my advice.

    • @changchen09
      @changchen09 4 роки тому +1

      @@Unders thanks for your response! Really helpful 👍🏻🙏🏻
      Will do that soon :)

  • @aaronjmusic
    @aaronjmusic 4 роки тому +1

    Hey man, great vid. How long did it take them to switch it back after you summit?

    • @Unders
      @Unders  4 роки тому +2

      Two weeks to fix mine.

    • @aaronjmusic
      @aaronjmusic 4 роки тому +1

      My song is back dude. It’s getting so much attention on his page, but now it’s back on mine it says I’ve only got 20 streams? Any idea?

    • @Unders
      @Unders  4 роки тому +1

      @@aaronjmusic Good news an bad news huh. You might find the streams come over next month but for now are still attached to the other artists "monthly listeners"

    • @MathildeOllivier09
      @MathildeOllivier09 3 роки тому

      @@aaronjmusic hey Aaron, did you get your streams back at the end?

  • @mauvocean
    @mauvocean 4 роки тому +1

    So this issue still exists as of September 2020......I searched UNders on Spotify, it returned only one guy, the wrong one, then I searched for "Unders Like A Fool" and only then did I get to your music and your profile. Why don't they make it like domain registration, where you must have a unique name....

    • @Unders
      @Unders  4 роки тому +2

      Yeah its annoying. Ive seen if you have a history of playing similar artists then il pop up in search first. Ive been toying with the idea of a name change but OMG the hassle.

  • @nicholsfitness3785
    @nicholsfitness3785 4 роки тому +3

    What if you used the fixer and they took it off the wrong artists page (good), but then they took the song and made a whole other artist profile for the song (bad)

    • @Unders
      @Unders  4 роки тому +2

      DOH! So you're supposed to also put in your current artist page to link it to so this doesn't happen.
      So its the same process AGAIN... I know sucks. But get it moved from the new profile to the correct one.

  • @KadrianThomas
    @KadrianThomas 4 роки тому +2

    Hello Unders, thank you so much for this amazing video. My question is: is there a way for the same track to show up on two different profile page? My music was released through my producers account and so it doesn’t show up on my artist profile page. How can I get it on my profile page as well?

    • @Unders
      @Unders  4 роки тому +3

      Featured artists will show on their profile if you featured an artist with a known profile.

    • @KadrianThomas
      @KadrianThomas 4 роки тому +1

      Unders thank you very much for the reply. However, what happened was he (producer) released the song from his Distrokid account so he showed up as the artist. I’m the only artist singing. He sought to use the Fixer but now I’m showing up as featured artist and the song doesn’t show up on my artist profile either. So I want to know if there is a way to fix that where it at least show up on my artist profile as well.

  • @atomicroyalt
    @atomicroyalt 2 роки тому +1

    Helped me out a ton!

  • @JVTEntertainment
    @JVTEntertainment 3 роки тому +5

    Question: I submitted a song and had this issue but with the featured artist. They misattributed it to a different artist with the same name. How do you go about fixing a featured artist on Spotify?

    • @Unders
      @Unders  3 роки тому +2

      We solved this somewhere in the comments. I think the featured artist had to report it.

  • @kaiquefranca5
    @kaiquefranca5 3 роки тому +1

    Hello! This has helped me a lot with Deezer and Spotify, thanks a lot! But I wanted to ask if you have any idea on how to work this out on UA-cam Music, once DistroKid cannot currently deal with UA-cam issues right now.
    I've tried contacting UA-cam before but you have to be a part of the UA-cam partnership program to get any support, now that I've upgraded to an Official Artist Channel they're mostly just ignoring me, so I'd really like some help, if you can, haha
    And hey great content, man! Keep it up!

    • @Unders
      @Unders  3 роки тому +2

      I had to email UA-cam as there was some super random stuff linked to my channel.
      It took 18 months to fix. 🙃

    • @kaiquefranca5
      @kaiquefranca5 3 роки тому

      @@Unders woah, 18 months.... Can't say that made me happy haha, but thanks!

  • @Nidas3Hunnid
    @Nidas3Hunnid Рік тому +1

    If your music ends up on the wrong page because you changed your name then after using fixer is moved to a whole new artist page because you changed your name, does your Spotify for artist change too? Please let me know.

    • @Unders
      @Unders  Рік тому +1

      I haven’t got the answer. I’ve never done a name change. Reach out to support.

  • @SmooveDonn
    @SmooveDonn 3 роки тому +6

    my issue is, as soon as I press Spotify, the "select the release track" bar just disappears and only leaves me to put in the artist URI, but I dont think that would help since they don't know which track to correct. How can I fix this?

    • @Unders
      @Unders  3 роки тому +3

      Seems to be the new way they do it. It’s will just call any release that’s not on your profile to be pull to it.

    • @utubevanced6511
      @utubevanced6511 2 роки тому +1

      @SmooveDonn Solved the problem by fixer? Pls let me know bro?

    • @SmooveDonn
      @SmooveDonn 2 роки тому

      @@utubevanced6511 yes it did, it just automatically locates where it’s supposed to go

    • @utubevanced6511
      @utubevanced6511 2 роки тому

      @@SmooveDonn thanks alot bruh! God bless you

  • @timl9151
    @timl9151 2 роки тому +1

    Hello Unders! I have three songs and there are all on the wrong account..I was fixing it like 4 days ago, but my songs are still not on the right page! How long do i have to wait? Best regards

    • @Unders
      @Unders  Рік тому +1

      Yo. sorry for the late reply, been super sick an in hospital. it can take up to 4 weeks. usually is faster.

  • @Poulpie
    @Poulpie 4 роки тому +2

    If my band has the same name as a very famous band, and our music is published on their page by error, do we risk something? a penalty or something like this? We don't want to risk anything.. is it better to change the name of the band?

    • @Unders
      @Unders  4 роки тому +2

      If they have their name copyrighted then yeah you do. Also id suggest getting a fix in place as soon as possible. It might be a good idea to reach out to them or their management and explain the mistake too. If your honest and forthcoming its better than looking like you are trying to sneak in free plays off their name.

    • @Poulpie
      @Poulpie 4 роки тому +1

      @@Unders Okay ! thanks a lot !

  • @agentarnold86
    @agentarnold86 Рік тому +1

    What if I'm just the featured artist on someone else's track? They didn't link my Spotify profile, instead they linked some other nonexistent artist by mistake.

    • @Unders
      @Unders  Рік тому +1

      You can correct this by submitting the correction. links are in the videos description 👍 just a heads up, it takes AGES to get fixed.

  • @lilastek24
    @lilastek24 Рік тому +1

    if song come to correct profile, up to the present will streams and monthly listeners are delete or they are keep it up?

    • @Unders
      @Unders  Рік тому +1

      Streams stay monthly will not move over.

  • @danschonski8202
    @danschonski8202 4 роки тому +3

    I have a problem, I made an account on Spotify before I signed up with CD Baby that I used for listening before I released music through them, they then made me an artists page, and then a random profile called "Dan Schonskic" was created with my music on it.. I just wanted to upload my fucking music and that's that, why are there 3 accounts with my name now?

    • @Unders
      @Unders  4 роки тому +2

      Personal account
      Artist manager account
      Artist profile

  • @productivehoney1484
    @productivehoney1484 Рік тому +1

    but what do you do if they messed up on a collab release that is supposed to be on TWO profiles

    • @Unders
      @Unders  Рік тому +1

      The only person who can mess up the colab info is whoever filled out an submitted the music. Its down to that admin to correctly submit featured artists etc. Now if its got the wrong feature its the same process but for a feature or collaborative artists.

  • @alexkeyz
    @alexkeyz 3 роки тому +1

    Ok so pretty much anytime me and my label making a collab realease using "&" it is making a new profile in the name of the collab. For example if the song called
    "ARTIST1 & ARTIST2 & ARTIST3 - SONGNAME"
    Distrokid makes a new profile named "ARTIST1 & ARTIST2 & ARTIST3" instead of placing the song under each artists profile page.
    This happend to last 3 releases we made. You can t use always fixer and wait weeks to fix the issue cause you re always out of release date.
    Any suggessions?

    • @Unders
      @Unders  3 роки тому +1

      That’s because it’s being listed as a new artist. Either it’s artist 1 Feat blank, blank.
      Or you make a group name.
      Imagine if the likes of D12 came out an labels each artist on a track like that.

    • @silvialeonzio7720
      @silvialeonzio7720 3 роки тому

      Hi Alex,im facing the same issue rn.. how long did it take for distro to solve it?

  • @usereleven11098
    @usereleven11098 2 роки тому +1

    Hey this was great but Im confused for my situation. I have featured artist on my latest project (3 to be exact), and distrokid failed to find the actually profiles and they are all sourced to pages that don't exist with the artist names. Through fixer, do i click "someone else's music is on my page" and copy the correct link to Apple Music profiles? and do I leave the "link to the release to be removed" blank or? as I do no want to remove anything, just adjust the profile URLS to the actual featured artist pages.

    • @Unders
      @Unders  2 роки тому +1

      They as in the featured artists need to correct this not you.
      At least that’s the solution in other comments. Never had it as an issue myself.

  • @sdecario5736
    @sdecario5736 4 роки тому +2

    Thanks Udders! MOOOOOOOOOOOO!!!!!!!

  • @wowerman
    @wowerman 4 роки тому +1

    Hy. Thanks for tips.
    I have a question. Do you use fixer after the tracks has been assigned to wrong profile before releasing or you have to wait until the date of the release?

    • @Unders
      @Unders  4 роки тому +2

      if you know it’s gone to the wrong profile do it before it releases. Save the trouble later.

  • @mr.television4368
    @mr.television4368 3 роки тому +1

    Hi! so hopefully you can answer my question which is what do i do if my music is under another artist on youtube/youtube music because in my situation they haven't made a topic channel or a UA-cam official artist channel and my music is under another artist with the same name as Mine. on the side hopefully your safe and being distance due to covid and hopefully you can reply as soon as possible. Thanks

    • @Unders
      @Unders  3 роки тому +2

      Exactly the same process but select youtube. However since march youtube have been TERRIBLE at fixing anything. And I have had a case open since April for a similar issue to what you describe. If you go type Unders into search you will likely see a mash of me and another artist, Both doing quite well. But all mixed together non the less... Very annoying. It happened when they updated something earlier in the year an has affected thousands of artists. As you dont have a profile yet it might be a simpler fix I hope.

    • @mr.television4368
      @mr.television4368 3 роки тому

      @@Unders Thank you so much ! I’m going to Subscribe!

    • @mr.television4368
      @mr.television4368 3 роки тому

      @@Unders hopefully it does get fixed 🙏🏼

  • @Ludwig_Cox
    @Ludwig_Cox 2 роки тому +1

    I have this problem! Share the exact artist name with someone on spotify and every time i release a song it will appear on their profile. After release i use spotify for artists to fill in a form to put the release on my profile. The other artist has a huge fanbase and i get a lot of streams from it but dont know how to fix it

    • @Unders
      @Unders  2 роки тому +1

      When scheduling your release you need to assign the correct profiles. Once its done it works for future releases. But till you fix it thing will keep going to the wrong place.

  • @Bryannmendoza
    @Bryannmendoza Рік тому +1

    Ok I’m in the opposite issue. Someone with the same name has uploaded music on my profile for Apple Music and UA-cam. I’ve tried contacting the artist but they haven’t done anything about it so it’s just sitting there on my profiles. I’ve tried contacting tunecore which they used to upload but haven’t gotten a response yet. What can I do in this situation?

    • @Unders
      @Unders  Рік тому +1

      With DistroKid there is an option of “wrong music on my profile”

  • @TorturedSouls
    @TorturedSouls Рік тому +1

    I'm having a really weird problem and I can't find a fix. I have a profile under the name "Tortured Souls." I've released music before and everything used to be fine. As of recently however, when I try and upload more music it creates a completely new "Tortured Souls" with nothing on it to put my single on. I've tried removing it and reuploading it and it will create a completely new one instead of putting it on my page with all my music. I'd really like to know a fix for this...

    • @Unders
      @Unders  Рік тому +1

      You MUST ensure you select that you already have a Spotify page an make sure the the URI is correct. Before scheduling the release.

    • @TorturedSouls
      @TorturedSouls Рік тому +1

      @Unders it tells me that it'll go under the name tortured souls alongside the other releases. It knows my page and has released everything else over on it but all of a sudden it started making new pages

  • @AGETheGawdYT
    @AGETheGawdYT 3 роки тому +1

    I recently corrected my name on Distrokid. Now I have 2 Spotify profiles and other stores have it written wrong too. Best advice?

    • @Unders
      @Unders  3 роки тому +2

      Nightmare. You can correct other stores in the fixer option. Like Apple Music for example. However some. You may have to delist and re-release

    • @AGETheGawdYT
      @AGETheGawdYT 3 роки тому

      To say the least -_____-

  • @koubeats191
    @koubeats191 4 роки тому +2

    What to do when I'm on a feature, but the feature is attached to another same-named profile and the owner of the song can only edit HIS name and profile, not the name and profile of FEATURING artists on the single?

    • @Unders
      @Unders  4 роки тому +1

      Report via website for the platforms with the issue.

  • @JamesReviews
    @JamesReviews 4 роки тому +1

    Ok Thanks, That sorted it for me. But now I have a new problem, both the features are linked to the wrong pages too. I tried the same step but whenever giving the URL/URI Spotify just says it's not valid, What do I do?

  • @mat.992
    @mat.992 4 роки тому +6

    this just happened to me on a ton of my new releases, when i used fixer it didnt ask me to select a track or paste in the URI of any track, just wanted my spotify artist page which was weird. i rlly think its spotifys doing since I already had an artist page and i linked it when i released those singles and it still was on the wrong page. rlly annoying. now idk if i can upload songs without it being on the wrong page.

    • @Unders
      @Unders  4 роки тому +1

      Thats annoying, I have noticed on my recent releases that im having to choose the correct artist profile to upload to sometimes. Alway worth double checking, I to get complacent and just scroll though.

    • @mat.992
      @mat.992 4 роки тому +1

      @@Unders i just released another and its not even like im using the wrong URI. and one of my singles are actually doing well on the wrong artist page. and i doubt it'll keep the plays and stuff when it moves.

    • @Unders
      @Unders  4 роки тому +1

      @@mat.992 Plays usually come over, but it takes a month or so for spotify's numbers to reset. Thats why you sometimes see a huge flux in listeners too. If its happening on all releases then its time to contact distrokid support my friend.

    • @mat.992
      @mat.992 4 роки тому

      @@Unders agreed

    • @mat.992
      @mat.992 4 роки тому +1

      @@Unders i cant even submit a help request since when i select my problem it just tells me to go to the FAQ.

  • @lilmoney5354
    @lilmoney5354 4 роки тому +1

    Life saving video

    • @Unders
      @Unders  4 роки тому +1

      hope it gets fixed my dude.

  • @joshuabeats
    @joshuabeats 4 роки тому +4

    Do you know if the number of streams also transfer?

    • @Unders
      @Unders  4 роки тому +2

      Depends on the situation. Some times, but not always. Lets say the release went out to the wrong artists fans on a release radar, Well really they went your streams.
      You will still get paid for them though.

    • @MathildeOllivier09
      @MathildeOllivier09 3 роки тому

      hey joshua, did you do the process at the end? & did you get the number of streams transferred? would be helpful for me too to know if I should delay promo of my artist for spotify :)

    • @joshuabeats
      @joshuabeats 3 роки тому +1

      @@MathildeOllivier09 it does transfer

    • @MathildeOllivier09
      @MathildeOllivier09 3 роки тому

      @@joshuabeats ok thanks

  • @Imandream23
    @Imandream23 3 роки тому +2

    👍 (I.P.)

  • @peterk3556
    @peterk3556 2 роки тому +1

    I made a Collaboration but i diddnt wannt to now i wa going to edit Realise and just called it My original Spotify Name and addes my feature in the title i hope that makes it better and changes it to my Original Profile not that it Creates a New Profile that would suck

  • @sadchke3177
    @sadchke3177 2 роки тому +1

    Hi I have a quick question. I recently dropped a song on all platforms. For some reason on Spotify it duplicated my account and it’s on the wrong one. I tried to use the fixer but my main accounts URL is not working have you had this issue. I contacted them but there probably gonna take ages to answer trying to get this figured out :)

    • @Unders
      @Unders  2 роки тому +1

      It’s a really specific URL they ask for. I think I showed how to grab it in the video (it was years back I made this now) if not - guides support.distrokid.com/hc/en-us/articles/360014159394-How-Do-I-Find-My-Spotify-URIs-

    • @alex.mry123
      @alex.mry123 Рік тому

      did you get it fixed?

  • @coolkid1992
    @coolkid1992 3 роки тому +3

    it's not asking which track I want to edit

    • @Unders
      @Unders  3 роки тому +1

      Not every platform gives you that option.

    • @dynamicsz1
      @dynamicsz1 3 роки тому +1

      @@Unders so how would it know which song you want moved onto your profile?

    • @Unders
      @Unders  3 роки тому +2

      @@dynamicsz1 Seems to be the new way they do it. It’s will just call any release that’s not on your profile to be pulled to it.

    • @dynamicsz1
      @dynamicsz1 3 роки тому +1

      @@Unders That makes sense, thanks

  • @saulmuzic
    @saulmuzic 3 роки тому

    there are a bunch of people named Saul, Saúl etc.. but I haven't seen anyone in the music platforms named "Saúl XSZ" specifically so if nobody with my specific name pops up, distrokid will make artists accounts for me because ill be the first one ? Because previously I dropped a song with the name Saúl but people already had that name even though I clicked on create new profile etc.. you know 😅

  • @MarcWolffMusic
    @MarcWolffMusic 3 роки тому +1

    They say they won't do it for UA-cam though. I'm left stuck with some other artist on my UA-cam channel. Any ideas?

    • @Unders
      @Unders  3 роки тому +1

      I’m a UA-cam partner so I was able to contact the partner network. Despite that it took over a year to resolve.
      Initially I was able to report it from the analytics pages on here where the miss linked videos show up back in 2019

  • @laka153
    @laka153 3 роки тому +1

    But what if you have a collaboration and the song is on your page but on the wrong page of the artist your collaborated with.
    In this case would you also do the same steps?
    And in stead of linking your url do you link the person you collaborated with?

    • @Unders
      @Unders  3 роки тому +1

      featured artist or colaborator will need to fix this.

  • @floikben9332
    @floikben9332 4 роки тому +2

    Yo bro, im feautered on someones song. But if you click on show artists en click on my name. It doesnt go to the right page. How do we fix that?

  • @h9leaks399
    @h9leaks399 Рік тому +1

    Damn every time I choose Spotify it won’t let me pick the song, that I want fixed. And now all of my songs is on a different profile with the same name. Any ideas on how I can fix it?

    • @Unders
      @Unders  Рік тому +1

      You pick the song. You pick the correct profile URI and they consolidate all music from the deleted artist to that profile.

  • @GetRackzDtrill
    @GetRackzDtrill 3 роки тому +2

    On my UA-cam artist profile songs that aren’t mine are showing up

    • @Unders
      @Unders  3 роки тому +1

      Yup. If you are a small channel unfortunately not much you can do. I reached out to creator support and it took 18 months for them to fix it.

    • @Unders
      @Unders  3 роки тому +1

      And with that said, ive noticed some videos that aint mine creeping in again.

  • @kingmoizjs
    @kingmoizjs 3 роки тому +2

    My issue is my song does show on my spotify but the feature artist don't show the song on his spotify so if people wanna check him out they can't how do I fix that

    • @Unders
      @Unders  3 роки тому +2

      99% sure they need to claim the track feature on their profile.

    • @chilldagod1441
      @chilldagod1441 3 роки тому

      @@Unders hey man how can I claim a feature if I have my own artist page? I am having a similar issue claiming an album I am the other half of... Appreciate you man

  • @benjibeatsboy
    @benjibeatsboy 3 роки тому +1

    thanks

    • @Unders
      @Unders  3 роки тому +1

      You're welcome!

  • @ashflashy
    @ashflashy 4 роки тому +3

    what if you have a feature and it ends up on another page instead of theirs?

    • @Unders
      @Unders  4 роки тому +1

      Whoever controls the release needs to report issues.

    • @UNFCUKABLE
      @UNFCUKABLE 4 роки тому

      same problem is happening with me
      please help

    • @BNVLNT
      @BNVLNT 4 роки тому

      @@Unders I have this same issue and idk exactly what to do

    • @jkercheville
      @jkercheville 4 роки тому

      BNVLNT just happened to me, I just reported it as the featured artist to create a new profile for me.

  • @HighpassResources
    @HighpassResources 2 роки тому +1

    This is a problem I've had. I have just noticed my last 3 tracks have ended up on the wrong spotify profile. These 3 tracks were released by the record label. Would i be wright in saying i need to contact the label ?

    • @Unders
      @Unders  2 роки тому +2

      Yes. Label will need to fix it with their distribution

    • @HighpassResources
      @HighpassResources 2 роки тому +1

      @@Unders Many thanks mate for your reply 👍

    • @Unders
      @Unders  2 роки тому +2

      @@HighpassResources best of luck getting it fixed

  • @wassuplik4050
    @wassuplik4050 3 роки тому +1

    question, please respond i am begging for help, so i just changed the name on all 3 of my songs and now all of the songs are under the same profile but separate like there all just one song and not under one profile, if this is not clear what i mean is they are all under the name "xlikk" but separate pages please help

    • @Unders
      @Unders  3 роки тому +1

      There’s no question here. But your solution is to follow the steps in the video. For every track.
      Also places like Spotify don’t operate for name changes and finicky updates. So be 100% before you release 👍

  • @normapadro420
    @normapadro420 7 місяців тому

    This is why I use my real name on all of my creations, and music compositions. I have never been a fan of pen names, or fictional names. I created everything on my own, and my name should be on everything I create.😏

    • @Unders
      @Unders  7 місяців тому

      If your name is completely original sure 👍

  • @alexkeyz
    @alexkeyz 3 роки тому +1

    Ok so im picking the option (my music in on the incorect page) then im picking (spotify) and then i can only pick an arists. i cant pick the release that is wrong. it only lets me pick WHERE and WHO. not WHICH release. how is this works? i mean how distrokid knows which track is wrong if i dont put a uri? IT ASKS... IN WHICH PLATFORM IS WRONG AND THEN I CAN ONLY PICK ARTIST AND PUT THE URI OF MY ARTIST PROFILE. THAT DOESNT MAKES SENCE. (this happens only in spotify option. in any other option i have the options to put which release the uri and the artists plus the artists uri.) please give me an answer if you haev the time. thank you

    • @Unders
      @Unders  3 роки тому +2

      Seems to be the new way they do it. It’s will just call any release that’s not on your profile to be pull to it.

    • @alexkeyz
      @alexkeyz 3 роки тому

      @@Unders thanks for the response :)

  • @erozfebo8384
    @erozfebo8384 3 роки тому +5

    Do you know if the plays and the saves remain the same once Spotify change the song to the correct profile? Or they get lost?

    • @lilsavdabest
      @lilsavdabest 3 роки тому +5

      PLEASE ANSWER INSTEAD OF JUST HEARTING!!! THIS IS VITAL INFORMATION!!!

    • @emilkreher7979
      @emilkreher7979 3 роки тому

      @@lilsavdabest fr smh...

    • @rio__chakraborty
      @rio__chakraborty 3 роки тому

      They'll be the same, it'll just be shown on your page now (as far as I know)

    • @pcn42069
      @pcn42069 2 роки тому

      that's what im wondering too lol has anyone found out

  • @Wanzitv
    @Wanzitv 2 роки тому +1

    When I play my music on spotify they always play a different song I have tries to link them but still they don't work it keeps playing other people's music any help on this ? Anyone ? Thanks

    • @Unders
      @Unders  2 роки тому +2

      probably because you dont have spotify premium. it auto shuffles music. test it on a desktop and go to that specific track.

    • @Wanzitv
      @Wanzitv 2 роки тому +1

      @@Unders my friend just said thr same thing thank you will try that and update

  • @Adrianerosemusic
    @Adrianerosemusic Рік тому +1

    It’s not on my menu… can’t find anything you’re showing

    • @Unders
      @Unders  Рік тому +1

      Been on some downtime, You got this sorted?

  • @Jotique
    @Jotique 2 роки тому +1

    This just happened to me today

    • @Unders
      @Unders  2 роки тому +1

      Hope it resolves quickly for you

  • @MaranDavid
    @MaranDavid Рік тому +1

    My music shows my name and my real name (composer) on Spotify? I have no idea how to remove it, as it's also not in the credits. I just want to show my artist name. Any way to go about this or how to not have this happen in the future?

    • @Unders
      @Unders  Рік тому +1

      Yeah. Don’t fill in your real name as the composer. I believe you can edit the composer data by going to your release an selecting edit (I may be wrong an can’t check just now)

    • @MaranDavid
      @MaranDavid Рік тому +1

      @@Unders Cheers! As luck would have it, DistroKid just answered my email haha! I did remove credits, and they said it's simply not updated yet in Spotify. DK had created 3 accounts for each variant of my name lmao. Thanks for the help!!!

    • @Unders
      @Unders  Рік тому

      @@MaranDavid arrrrrh! Annoying. Once you choose to consolidate it all in fixer it should be fine going forward 🤞

  • @Kotkamusic
    @Kotkamusic 2 роки тому +1

    Hello... I recently starting uploading some songs through distrokid, but my music has been uploaded into another artist profile in Amazon and Deezer, but I can't fix it because distrokid haven't create an exclusive artist page for me. How could I solve this issue? Any suggestion? I'll be grateful 🙏🏼...

    • @Unders
      @Unders  2 роки тому +1

      This video from around the 7min mark is your best bet ua-cam.com/video/ULYnSNdZraI/v-deo.html
      Once thats done you might need to reach out using fixer to then get the songs moved correctly

  • @lilcruz5650
    @lilcruz5650 3 роки тому +1

    I am having the same issue with UA-cam but my question , if anyone could please help, is that for the url do I put the WRONG one that they posted on the wrong channel or my url that's on my channel ?

    • @Unders
      @Unders  3 роки тому +1

      Last i checked they dont fix youtube links. If this has changed thats awesome news.

  • @angitu47
    @angitu47 3 роки тому +1

    Hey bro, is there a way I can re-upload a song as a single, that’s already on an album of mine, but transfer the metadata so it still has the plays

    • @Unders
      @Unders  3 роки тому +1

      that’s just not how it works. its per release.

  • @seliiword3569
    @seliiword3569 4 роки тому +1

    thank you ❤️

    • @Unders
      @Unders  4 роки тому

      You're welcome 😊

  • @YUNGCITY
    @YUNGCITY 3 роки тому +1

    Do you still get paid for the tracks when they come on your page ?

    • @Unders
      @Unders  3 роки тому +1

      you own the distribution, so yes. & thanks for subscribing

  • @VerbalWorld
    @VerbalWorld 2 роки тому +1

    It doesn’t ask for the song for some reason it only asks for Spotify Artist page

    • @Unders
      @Unders  2 роки тому +2

      Regardless it’s still the process. Just be sure you’re moving your music to the correct profile.

    • @VerbalWorld
      @VerbalWorld 2 роки тому +1

      @@Unders thanks for the help it worked I appreciate it

    • @Unders
      @Unders  2 роки тому

      @@VerbalWorld 🙌

    • @shahfiqshahfie6231
      @shahfiqshahfie6231 2 роки тому

      Quick question, after only putting the Spotify artist page, did your releases return to the right page? The problem I was having is that all of my releases are all on individual pages with the same artist name for each individual release except for my oldest release.

  • @HtheOutlier
    @HtheOutlier 3 роки тому +1

    My friends tried to look up my song on spotify and apparently when she presses my music it places her on a dmx song...

    • @Unders
      @Unders  3 роки тому +2

      Okay... That's just not a thing.

    • @seamoretheseal
      @seamoretheseal 3 роки тому

      its because they dont have spotify premium so it shuffles

  • @georgialeksiev8815
    @georgialeksiev8815 4 роки тому +2

    about how long does the process of changing the artist take?

    • @Unders
      @Unders  4 роки тому +4

      In normal circumstances a couple weeks. Most of Spotify are not in the office right now due to pandemic.

  • @SahandoMusic
    @SahandoMusic 3 роки тому +1

    But what if its your first release?

    • @Unders
      @Unders  3 роки тому +2

      Then when you set it up there was a section that says “Artist already on Spotify?” With a link or if none were found it says create page.

  • @itslitty9855
    @itslitty9855 4 роки тому

    Hey man! So i released single and i have feature in that song. That song went correctly in my artist page, but that feature went in wrong artist page, can you help with that. And also for me it doesnt ask track name its just asks which artist?

  • @ItsKontrast
    @ItsKontrast 3 роки тому +1

    I have my own spotify page. A friend of mine uploaded a song with me featured in it. It was supposed to be linked to my profile but the song went to another with the same name as me. What do I do ?

    • @Unders
      @Unders  3 роки тому +1

      Currently this issue needs you to go here and fill in the details. artists.spotify.com/contact
      it is however changing all the time.

  • @JamesReviews
    @JamesReviews 4 роки тому +1

    I haven't released music yet. I created a Spotify account and then paid for distrokid and sent my release out. The artist page it has made is a new one. How do I link it to my account I created? and If I can't, how do I login to the artist account that Spotify has created FOR me

    • @Unders
      @Unders  4 роки тому +1

      "How do I link it to my account I created?" Literally follow this video and get the music moved to that account.

    • @JamesReviews
      @JamesReviews 4 роки тому

      @@Unders thank you. My release went live last night, so I'll do that asap

  • @MiillieMesh
    @MiillieMesh 3 роки тому +1

    What if it's a featured artist? The guy featured on my track artist profile isn't linked to the song? Another faceless profile pops up.

    • @Unders
      @Unders  3 роки тому +1

      Then you need to correct it with the correct profiles links.

    • @MiillieMesh
      @MiillieMesh 3 роки тому +2

      @@Unders How? I don't have that option.It's not my profile.

    • @Unders
      @Unders  3 роки тому +1

      @@MiillieMesh Then report it here artists.spotify.com/contact

  • @jvnty6634
    @jvnty6634 2 роки тому +1

    Hey, i reported about my song being uploaded to wrong artist and this is my first time uploading and it's like 3 weeks now and it's not still fixed, what should I do?

    • @Unders
      @Unders  2 роки тому +2

      I forget how long it says on Spotify’s artist page but it’s something like up to 3 months. Pretty sure it’s in the video too?

    • @jvnty6634
      @jvnty6634 2 роки тому

      No, I mean to say that is it normal for distrokid to take so long to fix a song?

  • @marvel_83
    @marvel_83 3 роки тому +1

    Hi Unders,
    Any clue what to do if someone appears among your music in the youtube music app? A foreign track with the same artist's name? This caused someone now claim the right to an official artist channel, despite the fact that none of my music appears on his channel..

    • @Unders
      @Unders  3 роки тому +2

      Few people have asked, Basically I had to send a report to youtube via the partners program. And it took a little over 18 months for the mto fix it.
      And its happening again now.
      If you dont have partner program access, Then truthfully I dont know if there's a way.

  • @estlyn5469
    @estlyn5469 4 роки тому +1

    Will I have to do this process every time I upload a song?

    • @Unders
      @Unders  4 роки тому +2

      Once you have your own artist profile just check its going to the right place on each release from your release upload page.

  • @ashayzemse7094
    @ashayzemse7094 Рік тому +1

    Spotify made a duplicate page of my Artist name
    3 of my releases on my original page and 4 old releases on a new duplicate profile
    Please help

    • @Unders
      @Unders  Рік тому +1

      Seems to be happening to lots of people for some reason. The way to fix it is in this video. There’s no other option.

  • @Kmuzic
    @Kmuzic 3 роки тому +1

    What if you claim the artist page on Spotify? Will it belong to you after? Especially If the artist is not active anymore

    • @Unders
      @Unders  3 роки тому +1

      Belong to you after what? Your question contradicts itself.

    • @Kmuzic
      @Kmuzic 3 роки тому +1

      @@Unders if you claim an artist page (someone with the same name as you but that isn’t active), can it belong to you after you claim it?

    • @Unders
      @Unders  3 роки тому +1

      @@Kmuzic No you cannot claim someone else's page.

    • @Kmuzic
      @Kmuzic 3 роки тому +1

      @@Unders cool thanks for the reply. I think I will have to write to spotify, because i claimed a page, but it isn’t mine. When they sent me the email that I am In and I have access to the artist page, I realize that it wasn’t my page. I was wondering maybe because he wasn’t active, they gave me the page. I was just very confuse as it was the first time I used spotify.

    • @Unders
      @Unders  3 роки тому +2

      @@Kmuzic What has happened to many people. Is they own a an artist profile and the wrong music has been linked to it. Like this video is for. Since you own the page simply do this process an highlight the music that is not yours. Assuming the artist name etc is all correct.

  • @kiddwolfe_
    @kiddwolfe_ 4 роки тому

    Idk if you know how to fix this problem but when i released a song on everything except Spotify it say "VROOM (feat. Lil Valentine)" But on Spotify it says only "VROOM" And i wanna know how to fix that and have tha artist name in the titile. Also tho on Spotify it shows Lil Valentine name but next to my name and not on the song title if that makes since. Like the title is VROOM and under it has Kidd Wolfe, Lil Valentine. Im hoping you can help

  • @siphious2911
    @siphious2911 2 роки тому

    Hello! I was wondering after using the Fixer tool do all the listeners and plays from that account transfer over or are those all lost plays sadly because of the ditributors and spotify's mapping process mess up

    • @Unders
      @Unders  2 роки тому

      The answer annoyingly is, it varies. Usually the play count will remain but not always.

  • @Imandream23
    @Imandream23 3 роки тому +2

    🤝

  • @jndmusicworld1868
    @jndmusicworld1868 2 роки тому +1

    Hey Unders, I have released my first song through routenote distributer (which is free) and its gone on someone else spotify profile And when i am tying to claim my profile(which is not created by routenote) it doesn't appear on spotify for artist plz help how can i get my profile which not created (sounds impossible to me ) plz help

    • @Unders
      @Unders  2 роки тому +2

      There should be a link for you to follow in the video description. Takes you to Spotify for artists.

  • @Curtisray__
    @Curtisray__ 3 роки тому +1

    Ive been goin thru a issue and i been trying to get this fixed for months now nd distro kid has never gotten back too me tho my many attempts of doing this same Procedure

    • @Unders
      @Unders  3 роки тому +1

      They dont get back to you, They simply pass on the information you provide to the correct platform admins. If its not getting fixed reach out to support.

    • @Curtisray__
      @Curtisray__ 3 роки тому

      How

    • @Curtisray__
      @Curtisray__ 3 роки тому

      Distro doesn’t even have a customer service

    • @Curtisray__
      @Curtisray__ 3 роки тому

      I have a artist whom stuff keeps coming up on my youtube topic nd i wanna get rid of it the artist also has a similar name to me help!😔😤

    • @Unders
      @Unders  3 роки тому +1

      I can see you right away on youtube. You cannot control youtube annoyingly. Im having an issue at the moment where another artists tracks got merged with mine. Been dealing with youtube support for about 6 months.
      Search Unders as well its now a mix of his tracks and then a bunch of my content.
      Great music BTW real early 2000 UK RnB vibe.
      also - distrokid.com/contact

  • @zephanmashiya4463
    @zephanmashiya4463 4 роки тому +2

    can u change it if the guy featured on ur song is the wrong Artist?

    • @Unders
      @Unders  4 роки тому +1

      The featured artists need to report this as a mismatch.

  • @tonomusicbaby
    @tonomusicbaby 3 роки тому +1

    Hi! All of my music has been placed to another account that pretends that my music is his, i tried distrokid fixer multiple times over a span of 7 months and it never fixed anything. I made a youtube artist account but it doesnt show me the emoji next to it. When i try the fixer it says that i have to paste my artist account into the form but then it says
    “That's not a valid Spotify artist URI. Are you sure you did it right? See our example screenshot if you're unsure.” I honestly dont know what to do because i tried contacting the person and he doesnt want to remove the videos.

    • @Unders
      @Unders  3 роки тому +2

      Explain this to me like im 5. Because you are going back an forth talking about spotify URI and videos, An ive got a million other things to read with deciphering that

    • @tonomusicbaby
      @tonomusicbaby 3 роки тому

      @@Unders this one guy with the same name claimed all my songs on youtube and is running ads on them on his channel. And the fixer hasnt been working multiple times

  • @bmd1230
    @bmd1230 4 роки тому +1

    My song is on the incorrect page on a streaming service (Anghami) that isn't mentioned in the options under 'Select a store'. What do i do now pls help me

    • @Unders
      @Unders  4 роки тому +2

      This support.anghami.com/hc/en-us/articles/360000318788-How-can-i-manage-my-Artist-profile-on-Anghami-

  • @judebixley-plowright2257
    @judebixley-plowright2257 2 роки тому +1

    Hi @Unders, i’ve just released my first single and it’s gone very badly, it hasn’t released onto all of the platforms i wanted it to, and i spotify it is under someone else’s name. i can’t make a spotify artist account as i don’t have music on spotify yet so i’m very stuck. please what should i do

    • @Unders
      @Unders  2 роки тому +2

      Assuming you’re on DistroKid like me. There’s an option that literally says “Let's make a new Spotify page for this artist” when you use Fixer. Do that.

    • @judebixley-plowright2257
      @judebixley-plowright2257 2 роки тому +1

      @@Unders this is the thing, i’ve used tunecore (who i won’t be using again)

    • @Unders
      @Unders  2 роки тому +2

      🤷‍♂️ never used them. Have a poke around though there should (hopefully) be something you can do. If not in the video I show how to do it via Spotify fixer option. But it takes weeks.

    • @judebixley-plowright2257
      @judebixley-plowright2257 2 роки тому +1

      @@Unders i sent them a email and they sent something to spotify and apple and the other platforms, so hopefully it gets sorted. thank you for your help anyway, love your vids!

    • @Unders
      @Unders  2 роки тому +2

      Best of luck mate! its an ongoing issue. i've just seen someone else's music on my spotify.... An last year one of my tunes went to someone else on Beatport. mostly everything works fine. UA-cam is actually the worst. Ive had a case open now for 3 years with music ending up linked to this profile lol

  • @SlattSolo
    @SlattSolo 3 роки тому

    Hello, so I have 2 songs with my brother is featured on them. And the songs aren’t showing under his page but it’s showing under a generic page Apple Music made. How to change it? My brother recently created a page and I want the songs to show under his. Any help?

  • @Wanzitv
    @Wanzitv 2 роки тому

    All my music is in the wrong place on spotify

  • @ethanbeattie5577
    @ethanbeattie5577 3 роки тому +2

    Hi this has literally just happened to me lol, anyone know if your streams are transferred over with the songs? Or should I wait till they're on the right account then start promoting the tunes

    • @Unders
      @Unders  3 роки тому +2

      Plays do not come across, which is to stop people purposely seeding their music to the wrong artists for plays.

    • @MathildeOllivier09
      @MathildeOllivier09 3 роки тому +2

      ​@@Unders I was looking for an answer to this question too, thanks for asking Ethan, and responding @unders :)

  • @bray.76
    @bray.76 3 роки тому +1

    Hey mate. Do you know how to add a already existing song on Spotify, which has been uploaded by a other artist that featured me, to my own new profile ?

    • @Unders
      @Unders  3 роки тому +1

      If you don’t control the upload then they will need to add you as a feature their side.

    • @bray.76
      @bray.76 3 роки тому +1

      Ok Thanks a lot man

    • @Unders
      @Unders  3 роки тому +2

      @@bray.76 it to stop smaller artists just linking themselves to larger artists. Make sense when you consider it. Hope you get it sorted
      🤜🤛

    • @bray.76
      @bray.76 3 роки тому +1

      Yeah makes sense. Told Spotify my name's Michael Jackson. Waiting for verification.

    • @Unders
      @Unders  3 роки тому +1

      @@bray.76 heee hee

  • @spthagreat1_
    @spthagreat1_ Рік тому

    what about with a feature? The issue i'm having is all my music is on the right page but there's a particular frequent featured artist I have on my songs and every time I upload music with him on it, the song doesn't go to his profile at all but somewhere else. How do I fix that with fixer?

    • @Unders
      @Unders  Рік тому +1

      I’ve had this happen as well. They however need to be the ones to fix it on their end. By submitting the correction to the platforms. Good luck 🙃

    • @spthagreat1_
      @spthagreat1_ Рік тому +1

      @@Unders how so? Do they do fixer? And if so what option would you say?

    • @Unders
      @Unders  Рік тому +1

      @@spthagreat1_ link should be in description.

  • @11thplagueph78
    @11thplagueph78 4 роки тому +1

    Our new track is well only track submitted by Tunecore is showing on different band, which happen to be the same name as ours, Am about to create an artist profile in spotify and my artist name is not even showing up, I did email spotify about it and still not receiving any response, will distokid can fix the issue or it should be tunecore? need help. thanks.

    • @Unders
      @Unders  4 роки тому +1

      Tunecore should have an option to help. Bare in mind Spotify is very behind due to many officials being shut.

    • @11thplagueph78
      @11thplagueph78 4 роки тому +1

      They do and options are, tale down the original track and pay for a new one. or make changes on the said track including artwork ang band name details and wait for another month to be updated... ☹️

    • @Unders
      @Unders  4 роки тому +1

      Ouch. Obviously report it to the individual stores where possible. But don’t expect anything to happen until this pandemic calms down.

    • @11thplagueph78
      @11thplagueph78 4 роки тому +1

      Bummer man, anyway thanks!

  • @beelo1739
    @beelo1739 2 роки тому +1

    Can you please redo this video. The setting in 2019 are different from 2022

    • @Unders
      @Unders  2 роки тому +1

      I’m sure most people are smart enough to figure out a couple of menu titles changes. The important thing is knowing it can be done.

    • @beelo1739
      @beelo1739 2 роки тому +1

      I was able to figure it out lol. I’m so new to this. Thank you!!

    • @Unders
      @Unders  2 роки тому

      @@beelo1739 it’s a learning curve for everyone. At least you’re getting your art out there ✌️

  • @alex68612
    @alex68612 2 роки тому +1

    What if the cog icon isn't there anymore?

    • @Unders
      @Unders  2 роки тому +2

      Open the menus. Look for the same feature name.
      It’s odd some people see it differently. I checked only the other week an for me it appears the same.

    • @alex68612
      @alex68612 2 роки тому +1

      @@Unders thank you man! I actually ended up finding it right after I posted this comment. I appreciate that you took the time to answer me though! I hope life is treating ya well :)

    • @Unders
      @Unders  2 роки тому +2

      life is good