What happens when a customer wont pay!!
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- Опубліковано 6 вер 2024
- What happens when a customer wont pay!! #039
well I am absolutely fuming someone is trying it on!!
worked hard only to get a load of grief, someone try not to pay and threatened with the police.
Its been a tough week but we got there.
#nottingham #garden #landscaping #paving #comedy #funny
Well done, don't mess about. Quality work is never cheap.
Thanks mate
Your honesty in these videos speaks for its self and it’s what made me start documenting my weeks! It’s refreshing to see you try to see her side of it! The crazy thing is she would no doubt would have been happy if it took you 4 days and you all got soaked! Keep up the great work 💪🏻
If it had taken 6 days and snowed she wouldn’t care less nor gave me a penny more !! These people want it all there own way… and it’s a cop out and a justification for being dishonest
Nah my guy you got it wrong!!! She was bang outta order!!! What I was saying is if you put that someone who doesn’t no the law ie. her you got something to throw at her!!! Listen I’m a fence erector by trade and if someone did that to me f&@k the law!!! Her fence post would be chainsawed off at ground level!!!
Completely agree Mush, I’m a sole trader. Most customers are brilliant, but have come across these types before. I’ve been in domestic plumbing, heating and kitchen installation works for 25 years and can see them a mile off once a quotation has been ‘agreed’. It’s normally people with wealth- bread and butter customers are sound 👍
Well said!
@@BPPavingnottingham YOU SHOULD CUSTOM MAKE A COMPARTMENT IN REAR OF VAN TO PUT YOUR JET WASH SECURELY WITHOUT EXTRA MOMENTUM THRASHING IT AROUND
👍👍👍
@@BPPavingnottingham OR USE BUNGEE CORD TO FASTEN IT DOWN
👍👍👍
Yeah we wanted to…. If I got a new van I would
@@BPPavingnottingham AS A CHEAP OPTION YOU COULD ALWAYS SCREW A STRAP (WITH VELCRO FASTENER) AROUND THE HANDLE (ITS OWN WEIGHT SHOULD KEEP IT ON THE FLOOR)
👍👍👍
I’m a tree surgeon and I’ve had this in the past so I always give them the price and get them to sign it.
Price work is one thing piece work is completely different.
Thanks mate … good luck with everything
I had customer kicked off because we were unable to get the boiler/powerflush job completed in the allotted time. At no extra cost I returned to complete the work. I turned up and she had all her windows and patio doors replaced. She let me in and got back to her phone call. Complaining to the window conpany they has finished the job in 3 days rather than the 5 days they said it would take. Didn't want to pay price given. 😂😂😂
Nightmare
You should have charged her more I said I do the bathroom in 5 days it took me 7 so I want two days more money off you . If that's her thinking cos the windows went in quicker . 😊
I have had the same, even had them wanting money knocked off the bill for 5 rolls of turf, or it only took you 2 hours, I was expecting it to take all day, respect to you for your professional conduct
Yeah we’ve had that !!
With you 100% chap , you still own it so take it back even at a loss .
Yes mate 👊🏼👊🏼👊🏼
Well done for taking the time to explain this. It adds a depth to your videos. You clearly articulated the rationale behind how you'd priced the follow on work. I'm sure this will benefit you and your customers going forward.
Thanks
😢
Like you said, the stress isn't worth it toll on you. You've got a good attitude and a place to vent. I for one like the real world situations and it's almost a PSA for future customers on what to expect and why it's priced the way it is. You guys always perform top notch work and should be proud of what y'all deliver. See y'all on Wednesday. ❤️💯👍
👊🏼👊🏼👊🏼
😊
The customer refusing to pay is 100% theft. They don't seem to consider everything on their drive, the blocks, slabs, sand and cement is yours until they've paid you for it. You're well within your rights to go and take it back from them. Best of luck with the situation.
That’s what I would do if I’d had to
@B&P Paving Nottingham if it's day rate its day rate. If its priced then it's getting done quicker better than day rate ffs tell her sort it out or just take back ur stuff but as chilled as u can
Here in US, It is the customers upon delivery. = As soon as it touched their property you need to sue to take it back.
@@hsimpson7267 good luck with that
It is why most collect %50 down around here.
I TOTALLY AGREE WITH YOU DONT LET ANYONE RIP YOU OFF MANY YEARS AGO MY BROTHER WENT OUT OF BUSINESS PART OF THE REASON WAS CUSTOMER DEBT HE COULD NOT RECOVER YOU HAVE A BRILL BUSINESS GREAT WORK REPUTATION DONT LET HER GET AWAY WITHOUT PAYING
Not a chance
Spot on with the contract explanation Nick. 👍 Onwards and upwards! 😇
Much appreciated! Thanks
Nick Chris and co you lads always deliver on top workmanship, is a shame it got to this stage,but I'm proud of you for standing up for yr rights and you getting what's owed to you.we would do exactly the same, you can't ever be a pushover because word will get about that you are so doing nothing is certainly not an option. So I'm pleased for you that there was a decent ending.look forward to see you on the next one, and yr funny banter comedy gold .
Thanks
Great video lads, just keep an eye on that weeping bucket!
Everything we have is broke lol
I packed in plastering because of non-payers; they don't realise that they are paying for over 30yrs experience in the trade from ashlar work to cornice, and I am not calling out any one particular tribe, but those who wear pyjamas during the daytime if you get my drift. The money I spent on materials, wasted time and skill, and for what, for no one to be in when I came to collect the money. This happened on several occasions and in the end I just put my tools in the loft and said "Sod it, no pay, no play." I understand what you are dealing with and if it was me in your situation, I would go around at tea time and knock on the door, if no one answered I would start taking the drive up and storing the blocks in the van. Someone would definitely come out then.
Yeah they know what there doing
Great characters (and workmen) these blokes 👍
Thanks 😊
Nick, well impressed with your workmanship 👍🏼. I’ve been in this situation and you handled it the best way you could. I was self employed spark and always gave a price as I hated anyone clock watching me. Still occasionally got “ you did that quick any chance of price reduction?”.
Yeh there’s always one
Seen a few small businesses starting UA-cam channels and think it’s a really good way to be totally transparent in how you do business. Certainly helps when you get difficult customers like this one to show your side of the story. I certainly would have confidence you could do a good job for the agreed price.
Thanks 😊
You done a stellar job mate, lots of respect for what you do, as you rightly say there are so many dependencies on these jobs, the mini digger and grab lorry, had my drive done by a local company in Essex, completed in day and half couldn’t be happier. Keep up the great work.
Thanks Mac , cheers for subscribing
You've done a Class job there. You priced it and managed to bang it out quicker and without skimping. Looks really nice and obviously professional. Keep on keeping on.
Cheers 👊🏼
What you say is correct , they paid a deposit and let the work be carried out , your company completed the contract and the client must pay simple as that .
In my business I had similar , they refused to pay after the agreement and I completed the work according to contract .
I at no time threatened any retaliatory draconian action except to calmly say you have until the end of the month to pay , thereafter it is X number of £s a day interest, and if not still paid you go to debtors court and court judgements are made , also a proviso that goods will be ceased by bailiffs to the value of the job plus expenses and court costs . This never fails and they pay up as it could cost them as much as three times in the long run with serious consequences.
Sounds like
The correct way to deal with it
Hi mate whilst watching last week you said you kept losing your tap connectors l sent them and the box of assorted chocolate bars both off Amazon l don't expect anything back l just love watching your videos+ the banter the chocolate bars in the hamper pack for you guys to have whilst having a tea break enjoy mate 👍
Oh I know thanks ! I will shout you out next vid !!
Unfortunately it’s the sign off the times people think they can get away ripping workers off! Keep up the good work lads👍
Not me 😂👊🏼
Show us taking the drive up. 🤣😂👍👍
Thankfully got resolved … admittedly not great for viewers but nice for us. 👊🏼😊
Great to see some nottingham lads doing a great job,with good banter 😂
Glad you enjoyed
Just stumbled across this video and I'm impressed, great to see a buisness run with such honesty.
Thanks 🙏🏻
" I was gonna throw it out of the van window" 😂😂
In a mood
What a horrible customer, but at least she paid in the end. In terms of Karchers, I agree and I've had several freeze up myself in the garage and then they are shafted 😢. Looking forward to next week's video 😊
Totally agree
At that price range I am sure they are designed to sh£t themselves. Planned obsolescence gone mental.
Love the bulging faces at the start brilliant, you lads always do a great job with a quality finish, so I don't understand why the customer would question the price after the job is finished, she is bang out of order, BENNY FROM CROSSROADS I did like that one Chris, see ya next week 👍
😂😂😂
Thanks for posting these; [liked and subscribed]. A great set of vids. years ago, before joining the Railway, I used to do gardens and small landscaping jobs sowing lawns etc. as well as being a groundsman. Most people were great as customers, but everyone gets an occasional swine, as I had. That woman who refused to pay was a thief. A stealer of a worker's labour.
Your videos speak for themselves. It's obvious you take pride in your business and work and so does your team. It's behind you now hopefully. Have a nice weekend. Next time go with your gut feeling :)
Thanks for the view
Totally see your frustration. It’s madness how clients generally think that your walking away with thousands and thousands of pounds profit. It’s crazy people who don’t run a business have no idea. We do plenty of large scale landscaping projects some you you make good money some are just ok swings and roundabouts. Clients never take weather into consideration or delay on materials etc I could go on forever. At least she’s payed up enjoy the weekend fresh start Monday 👍
Yes frustrating sometimes
Thanks for the lessons learned in this video.
Glad it was helpful!
I have mentioned to customers that if they don't pay then they "have obtained services dishonestly (previously called obtaining services by deception) under the Fraud Act 2006" which is a criminal offence. I also point out that being a locksmith, I will come back and get my property back or I will disable my locks in their door making it unusable. She had a verbal contract with you and as long as it met the 4 elements (Offer and Acceptance, Consideration, Intention and Capacity) then I am pretty sure that it is legally binding. As a precaution, always send a quote by email or text and ask them if they are ok with it, once they text / email back saying yes then it is binding.
Yeah we cover it all and contract etc
Love the videos, and your right a price is a price , it’s not a day rate .
Thanks mate appreciate it
Karcher gate had me in stitches, get a commercial grade machine buddy(not a karcher) Slipstream Pro 20 is a good place to Star. Though if it moves about in the back of the van it might break the mixer😂
They just can’t go in the back of the van with other tools
Great video. Some customers just expect for the hours they see you working, not taking in to account collecting materials, tools, equipment, tip fees etc, drivers breaks for HGV grab wagons. We have had it luckily only a couple of times that we dug the drive back up, but even then we have lost out on the cost of the job and materials. I understand your pain.
Exactly
Did it need 2 men to go to merchants each time it doesn't look like it and was it a 4 man job it doesn't look like it. Said he's priced it for all of them so lads don't have to take day off so I understand it from both angles. But if they have agreed the price then he's in the right if I was paying them on day work then yeah would be fuming
It’s on a contracted and deposited PRICE agreed and booked in months before .
Hahaha, shouldn't laught but the Karcher bit in the van. 😂😂😂😂
I know I wasn’t going to show it !!! I nearly threw a wobbly
I feel your pain man. I fix computers. went to a customer who said they had no internet. 20 minutes drive each way in the car. took 10 seconds to fix as they were in airplane mode. charged a nominal 20 quid to cover driving time and fuel. That was the fist time I ever heard the saying " at least dick turpin had the decency to wear a mask" !!
have liked and subscribed, fab work there
Thanks 😊
Gday guys, some just want to cause problems. Keep cracking on👍👌😊
So true
I'm a sparky and I've learnt over time never to give the customer a day rate as if you get it done early on the last day they want the price knocked down when you try to explain I booked you in for the day so I can't really go anywhere else today they just don't seem to get it . They need to make documentary called rouge customers it's alway the tradesman that gets the bad name when a lot of the time it's customers trying it on .
Should be a data base we can pay to access where we review customers
There used to be a BBC TV series called Rogue Traders. It's on BBC iPlayer now.
My Son in Laws a Concreter, and had a couple of large jobs that customer at end of Job does NOT want to pay. I have been in Business for over 36 years Mechanical. WE would Not fit a $6,000.00 Engine without a Deposit. What was the Deposit Rob asked. $6,000.00 Son. You have to Pay your workers, you Have to Pay for the Concrete. When its Down its hard to pick up an take away. JUST like when an Engine is fitted in a Vehicle. Just the way Business has to be Run. IF they are going to argue with That as a Deposit, Then the Jobs Not worth Taking on, Because you Know there will be Greif at the end of it!
We take a £500 booking and stages of it’s a big job. But you can never see this coming sometimes
If they refuse the deposit we end talks there
Great video...sometimes you just get clients that are awkward and think they ate above paying....you do right and go take back what's yours and move on
Absolutely!!
I feel your pain
She’s a chancer
Yeah they happen time to time
SHE IS A "BEEEEEEEEEEEEEEEEEP" TAKER!!! Them sort of ppl give others a bad name!!!
Yes annoying
6:51 it’s like buying a fisher price hammer and then moaning it broke after hitting a nail…….😂
😂😂😂
your in thre right .hopefully it get's sorted anyway it just shows your a great team with being honest .all the best from skegvegas keep up the good work look forward to future video's
Thanks 👍
Sorry to hear about you and guys situation. I remember years ago had a pathway done took one look at it and I decided to have all yard done. Told I will pay for the extra work and costs involved.
Obviously I had to carry the cost was me that changed mind.
This woman changed her mind was upto her to carry the cost.
Yeh you’d think
A whole video of driving to and fro to the merchants😂😂, and with a toy pressure washer 😂😂😂
😂😂😂
Ahhh Nick, this will be a great Judge Rinder episode. Well done boys, Karcher need to step the game up a little.
Hahah yeah
Keep the good work up lads is a great to watch. Look like you had a crap week. Onwards and upwards.
Thanks 👍
Exactly don't pay ,take it away good lad
👊🏼👊🏼
Comments regarding you won’t let that happen… absolutely correct! Couldn’t agree more. Let one off they all try it. Agree on you saying you would return and take that drive up !!!
Thanks dan
Mate I'm a joiner...I get it all the time..no matter how professional I am or how good the job is they start being funny when comes to payment..it makes me want to stop doing the job complete nightmare at times..keep strong man ❤
Yeh they love it …. Must be tough if you can’t get in….
See i have the advantage of being able to access my work permission or not; so they are a lot more apprehensive to try it
@@BPPavingnottingham yeah I understand ..I use to live in lincoln city and work between lincoln and Newark.. I never really had problems down there but in Edinburgh can be very difficult
I know of a guy I bring concrete too he had a person not want to pay for a concrete driveway I took concrete too after Weeks and Weeks of the guy not paying we came with the digger and the grab and as soon as we started to go to rip it out the guy called the cop's but the concrete ticket I had was in my friends name and cops sed its our concrete and we can take it back up if we want to as soon as we started he paid up everything and we made sure to get cash.
Yes that’s right …. I’ve had it before
The best landscapers
Great video as always
Many thanks!
I am in the us and my boss charges customers in 3 payments.
Cabinet maker.
First payment at the start of the job.
Second payment on delivery.
Finally at the end of the job after the customer takes a walk through the job. If they refuse to pay we fix any issues. Then we start to uninstall the cabinets.
He doesn't need to go to the Gym with the van having them "Keep fit windows" 😂😂
😂😂😂😂
I love your videos, i found your channel through Chris Allen's channel when he serviced your vibroplate, as for customers trying to pull the wool over your eyes, when you go do a driveway and they can't decide what they want doing and what they don't just tell them the difference between that and that is this price but if you want us back to do this extra piece it will not be this price it will be a lot more expensive so do you want it doing now while we are here and put it in writing on their original invoice.
Don’t rip it up! All you need is several 2 ton blocks arranged across the house driveway with the words customer refuses to pay us …
Preferably with their car trapped behind it.
Used to install expensive driveway gates in big houses …
No cheque or payment the gates got a big lock chained up on them.
Payment was always prompt after the job was completed.
Empty the grab lol
I'm doing up my place and had a great paving guys like yourselves do a half moon door step to my front door but I had budget for that but a unexpected cost came up inside the house and theat budget got eaten up when the job got done I said to the guys I couldn't pay straight away a week later I got paid from work and I paid a bit more than I owed to the guys as some sort of compensation for the late payment as I would hate to see small businesses suffering especially in this day and age. This lady had no intention of paying another person who is tight with their money
Yeh every now and again they try it
Make sure you state in invoice that all materials remain the property of B&P until invoice is paid in full!!
We don
put the 4 ton bags under the tree as dave will go bannas💪
I did 😂😂
Great job nick glad you posted the video keep up great work you do 👍👍
Thanks, will do!
Take a 50% deposit. You're a reputable business. 30% when you start the work and final 20% on completion. This approach eliminates good customers from the bad.
Yeh we take deposits
you're right a price is a price it's the same all over i' got friends that will hang it out a bit longer but why a PRICE IS A PRICE👍👍👍
Yeah that’s it … No point dragging ya feet get done and on to the next
Enjoyable as ever, just so glad you got paid after all your hard work.xx
Thanks so much 😊
Hey Nick thats a crap ending to the job for sure. Non paying customers are just the worst. I own a pub and we catered for 60 people for a funeral. The usual a half for the toast, tea, coffee, sandwiches, sausage rolls and cakes. All agreed beforehand. They decided afterwards they didnt want to pay whole amount as only around 30 people showed up. I reduced the cost by the number of halfs (whisky/vodkas) that were not served but I insisted that the rest of the cost stood as we had staffed for more people and had made the food for more (THEY TOOK THE LEFTOVERS HOME) They then decided they were paying nothing. 1 recorded delivery letter giving them 14 days to pay or I was filing in small claims did the trick. Imagine not paying for your loved ones funeral!! Disgusting eh. Also I hate when women try to make men feel guilty about arguing with a female…that really annoys me (I’m female btw) Anyhoo glad you guys got paid, you did a superb job and deserve to be paid in full. Keep up the great work lads 👍🏻
Thanks so much 😊
there are so many people who do this and get a contractor round and then add extras on knowing they do not have the money and think they will wait or not pay, they don't realise if you don't pay for the material then you are put on stop at the supplier and can't do any more work
👌🏻👊🏼
When a deposit is paid , both customer and contractor have entered into a contract with each other even if no paper work is signed. Best thing in future is to be more selective and walk away from anyone you don’t trust. Your work is top quality and you will never be short. Suggest you get a baby seat for van and strap the Karcher into it😂😂😂
Yeh if you accept the price and pay the deposit … your in a contract
I had this once..and the customer changed their minds and I did say to them the money stays the same so have the bigger job done. Also be mindful of ring door bells as customers can listen to every-think you say.
Yeah I know about them 😂😂🙈🙈
My small firm went broke because of customers not paying up.
The payment moral is a disgrace.
It’s disgusting, people comment on here have no clue … you have to be so strict with it all or your open to a lot of abuse and grief
I watched you guys in and out as I subscribe to D & J, BUT BECAUSE OF THIS VIDEO, I have now subscribed, good for you guys, you guys knock your face out and always do a brilliant job, stick to your work ethic guys, there are always dodgers out there, If you quote for a job bad they accept, that’s the quote. Hang in there guys. New subscriber right here. 😎
Thanks 👊🏼
Great intro. Enjoy your visits with D&J . Dave and Steve said to check you guys out. Good call! Great watch
Much appreciated!
Couldn’t agree with you more, a quote is a quote end of argument. Even if you took a day or half a day, so longs the work was good as I’m sure it was, you’ve done the job, so good on you.
Thanks Nigel
Your 100% right Nick - we priced to repair a shoddy job a previous roofer had done years ago, we told them it would be about a week - fixed price quoted the job up all agreed - we worked our bits off finished in four days then we get - you only did four days, we`re not paying the full amount as you said it was a weeks work etc etc - only when we went back with shovels to remove our slates!!!!! we got paid! does my nut in! - like i explained to the customer when you do your weekly shop at Tesco`s you don`t get to the till and start negotiating what your prepared to pay!! - Good work lads
Yeh they get the exact job they want and leave it in a negative
Definitely,put in the contract,refusal to pay will result in legal action. That way,bailiffs/sheriffs,ordered by the high court will LEGALLY get the money,or they can seize goods,to cover the amount. The police can be called,to keep the peace,but have to let them carry on. It will only cost you £60-70. You only have to use a phone. No time wasted,no labour,nothing.
I’ve seen the programme lol
@@BPPavingnottingham It's well worth investigating,for a business,like yours that has to keep cashflow. Knowing that can be a solution,will give you peace of mind,and confidence,knowing you cannot/will not be at a loss.
Glad that it ended with you getting paid the money you all earned and she didn’t get away with it. You all showed time and again that you all do professional top grade work. Sorry you had to go through the whole ordeal along with the stress of dealing with such a person. Wishing you all nothing but better days ahead. Oh, you and Folsey (sorry if I got his name wrong) might want to cut back on your biscuit intake. (Talking about around beginning of video with the chubby faces.) 😂 😂
😂😂😂😂 thanks
Been there done that!😖
👊🏼👊🏼
Wow strange as you were talking about the petrol station I was thinking Mapperly Top ! 😢 I was correct 😊
That’s the one 👊🏼
Another fantastic video by B&P
I hope you get it sorted Nick it looked fantastic.
Thanks 👍
Take the lot back lol
😂😂😂
Wow, what a shitty week what with the power wash😂 & then a difficult customer not paying i really thought it was going to be because of the tree & wanting it removed. I would've been the over the moon if a job had been finished earlier then quoted. Hope everything turns out good for you. Great vlog guys.😊👍🏻
Yes I agree, should of got a bonus lol😅
Ahh no they want to knock you
Avacodo 🤭 on toast.
Avacodo, on toast.
You got some money ain't you.
Avacodos 🤣😉😉
Not for me 😂😂🤮🤮
I’ve had the same thing, did a lovely Indian stone patio for a customer with a block wall and porcelain cladding and edging, loved it all the way through even the day before completion and on completion didn’t like the cladding (this was up for days before completion) and then refused to pay and said we was just aggressive and lied about us being aggressive to the husband, we was actually videoing the patio completion and caught it all on camera and sent her the conversation we would normally edit out. She then just sent the money and after send a long email complaining that she had to pay when it was completed? Makes me worried every time I finish a job now and don’t see the customer all day
Yeah it’s always an anxiety in business
i had to terrace a garden dig it out by hand because she had refused to let a mini digger up her new steep drive , even though we would have used plywood to protect it, the husband was grand to deal with but every time his wife came home she would make a little comment, then when we had dug the levels out she said it was too low and could we put it back up a bit again! i said sure and charged her for the extra work, she fumed but paid up. theres always gonna be pain in the arse customers, thankfully now video is available so get the agreed work and price on camera.
Great video you're absolutely right job done pay on completion.
Thanks 👍
Love your channel! Found you through D&J. Best wishes! From Texas
Awesome! Thank you!
Sorry you had to deal with a crazy karen. Good for you for not backing down!
You always do a good job the whole team does 👍👍👍 so I’ll definitely make a video of you and your team getting your driveway back just to show customers that they can not getaway with out paying
Thanks
I totally feel you friend. Been there many times and yes courts are useless for these problems.
Yeah have to do it yourself to make a point or word gets around
If you were a Cowboy 🤠 Outfit, you wouldn’t be posting all of these Vlogs on UA-cam to be shot down. Keep your Chin Up Mucker !!!! I love all your amazing Vlogs & all the Amazing Results!!!! If I lived in your area I would love to have you come and work on my property !!!! Looking forward to seeing your next Vlog 👍👍👍❤️❤️❤️🍺🍺🍺
Exactly we put ourselves out there to be scrutinised
A great video, and being an Electrician by trade and having my own business, I can completely understand where you are coming from. I got in the habbit that I would tell the customer, that I can give you a quote for the Job needing to be done, Or they can pay me an Hourly Rate, But my Hourly rate is higher as I have to allow for extras, and I never had a problem after that. The other thing is, if you finish earlier that you thought you would, is only because of the extra mucking around and making sure everything was there waiting, at the right time, or you all worked harder, as long as the job is done, Why should it matter.
Thanks for keeping it in the video as other Trades / businesses may learn from it and Customers may also understand the meaning behind the decision.
Take Care all
Gordon - Australia
P.S. Came over as D & J Projects sent us over
Thanks for watching
totally agree with you take it back, i am a builder and i have clients not pay on one time i took all the windows back out
Yeh there scared of nothing bar unreasonableness
about the preasure washer i fully agree, if you where to take it to a family member to use it could get broken so Karcher need to use better materials
They are cheap and tacky
Back from the holiday mate and received the card. You are set of gooduns 😊
Glad mate 👊🏼
I upgraded my jetwash last year to I completed bosh super not to expensive give it a look if your using it regularly.
Will do
Hi Nick, I have watch a lot of your videos. So when you put a percentage to satisfied customers you are 99.9%. Like you said your expertise, (gut feeling) you knew you were going to have a problem but you have handled it with professionalism, integrity and honestly. Whilst, you feel it's dampening the week, just think and consider how you handle the problem and you stand proud my mate. 👍👍😉😉
Won’t be the last time I suppose 🙏🏻👊🏼
@@BPPavingnottingham I don't wish it....but most definitely you are right.🤔
Same old story, either from the tradesmen or the customer, there is a simple safeguard, Use contracts!
In the UK, you must have a contract in place for any job over £45!
If you do, and there is a breach by either party, things are a lot more cut and dried.
We have a signed one and deposit
I feel your pain mate! I hire out Marquees and the amount of arguments with customers asking for a quote on a small tent that they think should cost £50 and can't understand it will cost them £600 is unbelievable. I still have to pay a crew of guys for a minimum of 4 hours to erect and dismantle, driver, truck, van and all my overheads for a large company! Everything is paid upfront or it doesn't happen and in the past if we didn't get paid the tent would be dismantled around them if need be. You can't do that! Oh really, my equipment, you haven't paid, so it's coming down, believe me! 😁
That’s it they don’t understand the costs involved .. there’s a cost per month if we don’t work … advertising ect this is all covered in the jobs
@B&P Paving Nottingham Totally. The other one that frustrates me is going to a site survey, massive house with a ferrari in the drive, and they want a 5 star service for a cheap as possible and refuse to pay the vat! I ain't paying for your next ferrari mate! 🙈🤣
Yeah I quote all the time , they will have a £60k merc in the drive and won’t pay 5k for the driveway 😂😂
@@BPPavingnottingham that's the one! Tight as a ducks arse 🤣
I had a lady on skinkker Blvd in St Louis try to get two pallets of old St Louis bricks for free and after I went to pick them up and paid for them and backed into her driveway she said just unload them and I'll pay you I told her no pay for them and I'll unload them so she called the police on me and they showed up she lied and said she paid for them with her credit card and I should the police the recipient for them and the police asked me if I wanted to press charges against her for falsely calling them I said no I just wanted to drop it and take them back to the brink yard and get my money back which I did so much for honest customers
nice to see Eddie the eagle got a new job as a bob cat driver😅
😂😂😂
Love the banter this week I’m glad you got your money’ I done a brick wall last year five days work he won’t pay for two months phone call after phone call told him I’m coming round to take it down pay me that night🥵
You get paid?
@@BPPavingnottingham only because I took me I am coming to take it down