Preneed: Trust and Loyalty Make All the Difference

Trust and Loyalty... Makes All the Difference | Jim Williams, Sales Development Consultant, Global Atlantic Financial Group
In today's world, building trust and loyalty is more crucial than ever. Join Jim Williams as he walks you through effective strategies to deepen and broaden your relationship with clients. This session will equip you with the tools to set yourself apart from other funeral homes.
Enhance the customer experience by focusing on increasing their loyalty and trust. Jim emphasizes the importance of asking the right questions-those that genuinely make the experience about your families. It's not just about asking questions but about asking the right type of questions. When done correctly, it fosters a trust and loyalty that clients will readily share, boosting your exposure in the community and significantly enhancing your 'at need,' preneed, and continuing care business.
Make yourself a pillar of your community by showing that you care. Stay current, lead the way, and transform your business by building lasting relationships with your clients.
For more information on Kates-Boylston's Preneed Planning Symposium 2024 visit www.events.kat...