This seems like a really great idea and I'm glad there are people on the ground who actually care and are creating amazing tools like this. I have to say, the biggest issue I've seen again and again with NDIS is the poor level of care, accountability, responsibility and education of support workers. I've been a support worker, support coordinator and also some of my friends/family are NDIS participants. Support workers can just be basically anyone with an ABN. I've seen/heard of abhorrent behaviour from support workers and there's no accountability from anyone to do anything about it. I think the issue is that it's a low paying role and therefore it (can, not always of course) attracts people who are expecting to exert the lowest level of effort for the highest gain. Some people come, sit around for hours watching videos on their phones and then leave while the participant feels vulnerable to assert their rights. Then, who do they have to complain to? Sometimes there's no company, or it's a pop up that's run by the support workers cousin/friend. So, what's the participants choice? Sub-optimal care, try another worker who might be worse, or no care at all? In order to get high quality care, I believe, you need to pay the support workers a significantly higher wage so that it attracts people who want to put in the effort to keep the job. If the wage is higher then you can reasonably require people to prove their credentials in some form, and have expectations for accountability - as it will be a more competitive market. At the moment, anyone can be a support worker. Almost anyone! And (sorry) they're the ones who are having the greatest impact.
@@phaseperth6346 I think you have to factor in that if you're a contractor you aren't getting consistent hours and no leave benefits - so its challenging to get ongoing 40 hours per week. If you're working for a company, they hire/fire people constantly due to changing funding programs or levels of participants. I know of an NGO that just had 18 redundancies 2 weeks before Christmas no warning. Strangely, I see a lot of NDIS companies struggling to find good workers - so much so that just a few weeks ago a worker severely neglected an NDIS participant I know and then he wasn't even reprimanded because they dont have any additional staff. If it was paid "highly" then why would they struggle so much to find or retain good staff?
Great episode guys! The NDIS is such a hard landscape to navigate and just when you think you have it sorted, it changes! I've been involved with it for just short of a decade now and it doesn't get easier with age. I've been asked personally many times what I would do to fix it and I can't say that any 1 certain thing can provide that answer, but there are things that can be done to make it better or more efficient and reducing admin is a great step in the right direction.
NDIS is bloated due to high fees the service providers charge. What on the earth makes them entitled to charge $200 for 45 mins session for Speech or OT with kids when minimum wage in this country is far less? They charge $200 and NDIS budget blows. How about making that less so that it is fair for everyone. I see all the NDIS service providers have massive wealth accumulated and 5 star homes.
@@hellotrading3245 This is a great point. I made a comment above about poor wage for and quality of support workers. This is the other end of the spectrum which I see - over inflated/bloated allied health costs - where sometimes it's just a copy and paste behaviour management plan that ends up costing $1000! Then the support workers dont even understand/care how to implement it anyway. (this is my observation of the people I've interacted with in Metro Sydney, obviously some allied health and some support workers are fantastic, but I believe it's in spite of the system not because of it)
Funny how ALL tradesman have to be jabbed to do the work. I have had hundreds of clients ring me. Cabinet shops charge $28000 for a standard kitchen. Builders charging $1322 for NDIS quotes. It's all broken Corruption is alive and well
What about the rest of Australia who owns the businesses that you give the grants to remember Amazing for a few of us tell the good stories some make $1800 for twelve hours that is the employees imagine what it cost overall
Mark is an absolute legend, If anyone can help, he can. Great chat, episode guys
Agreed! Thank you
Fantastic production guys! Incredible story and company
Thanks!
Great initiative and hope it helps many participants
Yeah Mark! We love Mark
Very interesting topic, Love this kind of content!
This seems like a really great idea and I'm glad there are people on the ground who actually care and are creating amazing tools like this. I have to say, the biggest issue I've seen again and again with NDIS is the poor level of care, accountability, responsibility and education of support workers. I've been a support worker, support coordinator and also some of my friends/family are NDIS participants. Support workers can just be basically anyone with an ABN. I've seen/heard of abhorrent behaviour from support workers and there's no accountability from anyone to do anything about it. I think the issue is that it's a low paying role and therefore it (can, not always of course) attracts people who are expecting to exert the lowest level of effort for the highest gain. Some people come, sit around for hours watching videos on their phones and then leave while the participant feels vulnerable to assert their rights. Then, who do they have to complain to? Sometimes there's no company, or it's a pop up that's run by the support workers cousin/friend. So, what's the participants choice? Sub-optimal care, try another worker who might be worse, or no care at all? In order to get high quality care, I believe, you need to pay the support workers a significantly higher wage so that it attracts people who want to put in the effort to keep the job. If the wage is higher then you can reasonably require people to prove their credentials in some form, and have expectations for accountability - as it will be a more competitive market. At the moment, anyone can be a support worker. Almost anyone! And (sorry) they're the ones who are having the greatest impact.
Glad you enjoyed it and completely agree!
valid comment though I have to disagree on low pay. If an employer pays as per SCAHDS Award, workers will be highly rewarded.
@@phaseperth6346 I think you have to factor in that if you're a contractor you aren't getting consistent hours and no leave benefits - so its challenging to get ongoing 40 hours per week. If you're working for a company, they hire/fire people constantly due to changing funding programs or levels of participants. I know of an NGO that just had 18 redundancies 2 weeks before Christmas no warning. Strangely, I see a lot of NDIS companies struggling to find good workers - so much so that just a few weeks ago a worker severely neglected an NDIS participant I know and then he wasn't even reprimanded because they dont have any additional staff. If it was paid "highly" then why would they struggle so much to find or retain good staff?
Hope you enjoy the vid! What do you think we can do to fix the NDIS?
Great episode guys! The NDIS is such a hard landscape to navigate and just when you think you have it sorted, it changes! I've been involved with it for just short of a decade now and it doesn't get easier with age. I've been asked personally many times what I would do to fix it and I can't say that any 1 certain thing can provide that answer, but there are things that can be done to make it better or more efficient and reducing admin is a great step in the right direction.
Glad you liked it! Lucky to have minds like Marks on the case.
NDIS is bloated due to high fees the service providers charge. What on the earth makes them entitled to charge $200 for 45 mins session for Speech or OT with kids when minimum wage in this country is far less? They charge $200 and NDIS budget blows. How about making that less so that it is fair for everyone. I see all the NDIS service providers have massive wealth accumulated and 5 star homes.
@@hellotrading3245 This is a great point. I made a comment above about poor wage for and quality of support workers. This is the other end of the spectrum which I see - over inflated/bloated allied health costs - where sometimes it's just a copy and paste behaviour management plan that ends up costing $1000! Then the support workers dont even understand/care how to implement it anyway. (this is my observation of the people I've interacted with in Metro Sydney, obviously some allied health and some support workers are fantastic, but I believe it's in spite of the system not because of it)
So interesting!
🙏
Super interesting!
Why am I be recommended this I hate this app fr
Funny how ALL tradesman have to be jabbed to do the work.
I have had hundreds of clients ring me.
Cabinet shops charge $28000 for a standard kitchen.
Builders charging $1322 for NDIS quotes.
It's all broken
Corruption is alive and well
As a cabinetmaker, it's about that, especially if you're asking for 20 mil stone-tops. How else are we suppose to make our money?
What about the rest of Australia who owns the businesses that you give the grants to remember Amazing for a few of us tell the good stories some make $1800 for twelve hours that is the employees imagine what it cost overall
could be true if the hourly rate is $150 but there is nothing like that rate under the current SCHADS Award. Very ignorant comment