How To Increase Acceptance Rate + Get Higher Paying Offers Walmart Spark
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- Опубліковано 31 тра 2024
- Sick of getting $7 offers on Walmart Spark? In this video, I will walk you through how acceptance rate affects the offers that you see and give you ways to increase your acceptance rate.
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Timestamps:
00:00 - 00:42 INTRO
00:43 - 01:26 Why Acceptance Rate Is So Important
01:27 - 03:53 Method #1 To Increase Acceptance Rate
03:54 - 07:20 Method #2 & Support Tricks
07:21 - 07:45 Next Video: The Secret Metric Spark Uses & Outro
Hey guys just letting you know, you can call that number over and over all day, each and EVERY rep will tell you they can NOT block specific stores in your zone, so yeah this can NOT be done.
Yeah this was changed shortly after I made the video. Sometimes they can block stores still but it's becoming more and more rare. I'll pin your comment so people know that this doesn't work anymore.
Ok thanks for that.@@JustinMaxwellbiz
This can only be done now if the driver has a actual reason to not want to go to a certain store the customer service guy told me the only way he could block a store was if I was a victim of sexual harassment from a employee at the store
I tried this method today, and they asked me which stores do I want to block out and i gave them 2 store numbers and locations. They submitted my request, and said that I should wait 3 to 5 days to hear back. I live in Florida. I told them the truth, I simply said that those two stores are too far from my town, and that it’s hurting my acceptance rate. Thank you Justin!
Late I know.... but did it work?
I'm in Pensacola and I need to block 2 stores that's out of my area also lol.
I did that to just now wake forest ones are far away and it's not worth it for me.
Bro, I just started spark 3 days ago and you're a life saver, thank you so much. I had no idea what a Round Robin order looked like and I had no idea that one store was affecting my acceptance rate because I was declining it since it was relatively far from the other 3 I'm surrounded by
We need to do a series on customers that don’t feel like tipping. What do you do? Do you ignore it or two you reject it what do you to?
My acceptance rate has been nearly 100% from day 1 because I did this from jump not even realizing... Nice!
That's great! Keep it high and you will make more than the other drivers in your area!
its annoying that I keep getting low numbers for on time arrival because the walmart employees are always so damn late due to either low staffing or inefficient method of dealing with spark orders.
Are you sitting at the store for a long time waiting for the order? If your pickup time is say 3:45 and you are still waiting for the order at 4:15 you can cancel the order for "long wait time" and then wait a few seconds and grab the order again and it will add money (usually $4-8) to the order and change the times for the drop-off. Hope that this helps!
Thank you for the help and the screenshot! As a new spark drive this video really helped me out .
Great viddie. Thanks for the tips.
It's fun when your last 35 deliveries where from the store closest to your house and when you arrive to do your 36th delivery and the app tells you that you're at the wrong location. So many things to look for in a short period of time like Store location, # of items, any heavy items, apartment or house, if apartment what floor, shopping or pickup, how may stops and do I know any of these people :)
You’re awesome. Thank you for your selflessness and thank you for sharing this information to all of us who want to do more for a better lifestyle for us and our families. 🙏
You’re most welcome! I’m glad I can help, even if it’s just a small number of people that I can reach. Thank you for your comment and I hope you start getting higher and higher paying offers!
I just signed up. Hopefully I get accepted soon. In my area there are 4 stores within 12 miles of me alone!
All of this is on point, thank you!
Thanks for watching and commenting!
This is so true my first day I let like 5 trips lapse the next day I accepted anything they gave me the third day my orders were golden
That’s great! I love that this worked in your experience! Thanks for sharing
I am learning that you have to accept all the crappy orders in order for you to get multiple orders. My first mistake was canceling orders on My first day
Wait, so I should accept like just about all orders? Can I do multi orders on the first day like Ina bundle
it’s better to reject trips then to let the timer run out because better offers are being pushed out behind that. remember you are running a business if an order is not worth your time and resources don’t complete it over the long run offer pricing will drop when we reject low paying offers you may not get the order when they increase the compensation but the next driver will it’s like paying it forward
Yeah and if you accept anything they give you youre going to be carrying bottles of water packs up 3 flights of stairs in apartments all day so yeahhh good luck with that!
Thank you thank you I did subscribe I appreciate people like you help. Other drivers become successful. Yeah I just started that two days ago and I had pretty good orders high price orders but all sudden I got a shit order 6 1/2 miles for three order batch for $8.50, now I did take it, but I wasn’t happy about that so my question to you, is that gonna be very frequent
I just got out of ICU and lost my phone lol....new channel new sub :) spark pay me more than any job really lol
I've been thinking about red X'g 2 stores that are always sending me RR's that consistently mess up orders. The people just don't seem to care, and one of the stores is also way out of my driving routine through the day.
Thank you for this info
You’re welcome! Thanks for watching and commenting 🙂
Thank you so much for this. There's a store in my area that always makes me wait and wait and wait. When I mentioned to one of the associates that the app said the order was "ready", he said "Oh yeah, ready doesn't mean it's ready." I decided then I wouldn't be going there anymore.
Yeah some stores are terrible like that. I hope the other stores near you are better!
They mark or ready so that it doesn’t affect THEIR metrics. Basically they lie just to keep their metrics up. They don’t care if you’re waiting for however long.
Lol, for real, ready doesn't mean anything. And I hate that you can't show up early even though it says that the order is ready. Waste of time.
@leighpearce8685 I had an order once that said "Getting Ready" and I waited and waited and waited. When I inquired about it I was told they were getting ready to start on it!!! Wth??? So I cancelled it. I was so furious. So now I basically try to only do Curbside Pickup around 8:00 am. Anything after that is a Shop & Delivery. Or Instacart
I spark in Houston Texas. The Zone i am assigned to got like 19 walmarts and 3 sams club. They send me orders from all of them i only do one walmart, my acceptance rate is like 20% and on a slow day, the minimum i make is $150. So i guess is harder for people that are in little towns. I dont really be worrying about my acceptance rate. I still make my $$$ regardless
That's crazy. Charlotte only has 12 stores, including 2 Sams Clubs 😂😂
But yeah, the greater the population of drivers, the tougher it is to maintain a high acceptance rate. I'm hovering between 20-30% and make around $170 when working from 7AM-9PM. Would be nice to make more being out there for that long though, but it's still good pay doing this fulltime.
@@geraldineokeke3422i never u sed it. I really never needed to.
Thanks for sharing 👍
how do u know what stores has low amt of drivers compared to orders in other zones so i would know which stores are more lucrative?
Just called, didn't know I could block stores and this will hopefully be a huge help. My zone has 3 counties in it so there are 15+ stores I had to block because they're all 30+ miles from me
Same! My zone has like 8 stores but I only stick to 3 of em lol
How much price difference are the offers on average when having a higher acceptance rate? Is it a significant change? Does it vary by state and location?
Also how to increase arrival time? Every order that comes in gives you 15 min or less to be at the store. This is nearly impossible.
Why can’t you just switch stores when you’re near them? We should be able to Spark from whatever store we’re near at any time.
Well typically it'll send you an offer from the store that's closest to you and then it will go to the next closest store depending on what offers are available and so on so forth
Yea you don’t want that lol instacart and shipt switched to that and it’s really bad 😂
I agree because the doordash and the roadie app does it.
Should but it doesn’t work…when I go to my moms 1 hr away I still get offers from my house not her store
@@mekaapeclub138instacart is horrible now plus they stack 2 and 3 different stores together…I’ve taken very few
Thank you for all the information. I tried to do that yesterday, and the lady told me I had to email support.
What did you try to do and email support about?
@Justin Maxwell sorry, I forgot to elaborate. I tried to call support about declining offers from certain areas in my zone. A few of the stores are close to 40 minutes away.
Very helpful
You’re so informative! I loved this video. Except when you said eXpecially that triggers grammar alarms for me. Lol
😂 New York accent sorry about that.
How do you set up the zone that you are willing to drive in?
Quick question how does the extra effort work with spark ?
Does any one know if Spark let's you change your name after fully getting on board? Typically I do that just for an extra layer of safety lol. Just wondering was all.
How do u get rid of those 10.orders. It takes 2 hours to get those done and such gas
So I called to get a store taken off and they told me that he could not do it. He said he would have to block me from the whole zone, and the only way to block myself from a store was to go to the store in person and talk to the manager and tell them that the store is too far and nothing else. Just that it's too far. He specifically said ONLY say that it's too far. So I don't know? Any suggestions on what to do besides do what they said?
I was told by support if the Round Robin offer is too far away (over 13 miles), that you first need to accept that offer, then you can drop the order without it affecting your metrics.
Thanks for sharing. That's interesting. I'll have to see if that affects drop rate. What option do you select for the reason to drop the order?
I don't do this alot, but I've occasionally cancelled an order that I accepted by mistake. If I cancelled very quickly, without starting the trip, I don't think it affected my cancellation rate. However,if I hit start trip, then cancelled, I got a ding.
Hello. I keep getting same surge offer from same store been going on for over a hour? Should I decline or just hope it finally stops....
thank you
We need a better way to track tips. How do we know that Spark is not keeping our tips? Case in point: this morning an offer came up for 2 deliveries at 9.00. I checked the addresses to see if the mileage looked correct. While I was doing that, the offer expired. But, minutes later, I got another offer for 2 deliveries for 19.00. Guess what; it was the same 2 addresses I had previously seen. So, was the first offer low because Spark was keeping the tip, or did Spark plea with the customer to add a tip? Whatever the case, it looks fishy.
I delivered for point pick up and only received orders during black Fri I switched to spark 2 weeks ago my question is does the sites do the same offers or should I so both apps together I live where there is literally 1 Walmart and advance very little orders atm would I be better off to run both apps
I still don't get what exactly a Round Robin is. My metrics are all green except AR, and it was 62% and went down to 28% in one day because I was on a shop and delivery order, and while on that order, I kept getting offers left and right. I ignored them and my rate plummeted. I assume that was a system glitch, as I didn't think you could get orders while on one. They are supposedly working on that, which I doubt. They don't seem to react to requests too well. Anyway, I was told that a Round Robin is the orders that come at the 20 minute drop and have the 45 minute arrival on them, AND have a 60 second clock on the order. Is that correct? I usually have a 3 minute clock, and often I let them time out and they will pop back up with even more time to accept. I still don't understand what Round Robins are exactly. I plan on taking all of them I get offered to get my AR back up, but I can't really identify them at this point. My orders are crap now, even with all green except AR, so I know it matters.
Wish there was a way to choose what types of offers you want to receive, if you can block stores why not order types? That way you can maximize your time on the road!
If this were allowed then some order types would never get delivered and that's not helpful for Walmart and the overall program. Walmart has to ensure that everybody has a chance at getting a timely delivery.
I was at a 95% acceptance rate yesterday they add a 2nd walmart that's in our area. I turned sparks on and 2 orders showed up one for each store, the bottom/2nd order was better than the top/first order so I took the bottom/second order. And the next day it dropped to a 89% acceptance rate. Was this because I took the bottom/2nd order?
Thank you, I see my first metric is 6% acceptance 😱. Another tip would be to not turn on the app until you are ready to roll. I made the mistake of just wanting to see what’s going on even when I was not looking to take orders.
Same here! I had mine on for hours because I’m a newbie and I didn’t know it would hurt me.
Same , 😢
What does the acceptance rate need to be at to not be deactivated, whats the lowest % you can be at
I did the same thing. You would think they would send you a notification when your acceptance rate gets dangerously low. I called in to support to see what was up. Even asked them to check my profile because something was wrong. Never once did anyone say anything about my acceptance rate.🙄
I just realized this yesterday. My AR is at 38% and my orders have been total garbage...gotta go threw hell to get back to high paying offers.
Does AR actually effect your orders? In the app it says that it isnt supposed to...
Hello ! I accepted 9 trips and refused 2trips at same day . But next day when I checked my acceptance rate only increase 4% . Do you know what happen is it ? Thanks
Thanks so much for this I had no idea you could block a particular store. I have one store that is the exact reason why my acceptance rate is not good. I am going to call spark tomorrow :-). You are a wealth of good, practical information
I hope that when you called it worked out well! Let me know if they blocked that store for you! Thank you so much for your comment! I’m glad you found this information helpful!
@@JustinMaxwellbiz Hello! So the initial support person I spoke to said on their level they are no longer allowed to block stores but they send a request with all the information so the store number etc. to a different department who will block it for us. He said it takes like five days. That was actually about five days ago I haven’t heard anything yet. Does the screen look different when a store is blocked like is that particular store grayed out or something? Actually it just occurred to me I did get an offer from the store that I want blocked this past Monday so let’s see what happens today its Wednesday
So I called support to block a store and the first one hung up on me lol. Then the second person said they can't block any stores unless I've been assaulted.
@@JustinMaxwellbiz So to follow up I was told by one of the agents that if I don’t feel safe at a particular store and/or have had or known of unsafe incidents at a particular store THEN they can block said store. Soooo…I waited about a week, called back and said I didn’t feel safe at this Walmart and I know people have experienced incidents there (this is true, the latter part a way…I feel fine there 😂🤷🏻♀️) and yay, they blocked the store so I don’t have any more offers that I’m just going to keep turning down which affect my acceptance rate. Frankly I think they should allow you to block a store in a particular zone if you keep getting bad experiences there which I did on curbside pick up three times… And/or maybe for geographic purposes you’re never going to go to that store but you’re going to all the others they should allow you to block it but I’m just happy it’s not affecting my metrics anymore. Anyway thanks again for even bringing up that we could request that
@@Echomidnight87 See my comment below from today, 4/5/22 😊
Great video Justin. New to your channel. Question: I submitted my spark driver app over a week ago and have not received any follow up email. Is this typical?
Yes that's normal. Sorry for the long delay. Just saw your comment!
You are freaking awesome!! Thank you so much for these tips!! Do you have any inside about first come first serve orders? Does phone service or phone type matter? It seems I barley have time to see the order, it's literally gone in a flash. I know they are good paying orders because that's about all I get to see for the split second it's on my screen?
I appreciate it!! And you are welcome! Thanks for watching and asking questions :)
First come first serve orders are normal round robin orders that were not accepted by drivers. After a round robin order (the ones that say you have 1 new offer) is not accepted, it is then sent out to all drivers in the area.
Regarding phones/carrier- I think that iPhone works better in my experience using android for over a year and then switching to an iPhone 2 months ago. I was using google fi before and hated having so many dead zones and with verizon it's so much better. With an iPhone the app is more stable and has less glitches and the accepting offers screen doesn't do that crazy jumping all over and refreshing nonsense.
How long it’ll take for them to approved you?
I just started started doing Walmart Spark. How do I view my acceptance rate?
When I called to tell them removed one store that is far away , they told me they don't have the option to remove it. So ??? What should I do?
Hello, I tried doing this…no luck. They said I couldn’t block stores. Maybe in the past it was easier to do…? Thanks for the tips Though!
Tried doing this remove certain stores from my zone. This is not possible so I'm told from support.. stuck with getting offers from stores that ore 20 miles away..
This is the metric Spark uses to punish and manipulate drivers. We are supposed to be independent contractors yet we can’t pick the orders we desire?
The shop and deliver orders basically destroyed every driver in my areas acceptance rate over the holidays. Why would I take a $7-$9 round Robin when I can just wait for a shop and deliver order at $20+ to drop. I like everyone else just ignored most of the round robin curbside offers and took the better ones. Now that they have cut their order volume in my area I am struggling to rebuild my acceptance rate.
It doesn’t help that the metrics are basically frozen. Mine are only updating every few days to a week and only a few trips at a time. I am taking almost every round robin order now but my AR has only slightly gone up in 6 weeks time. I would like to think this isn’t on purpose but I don’t see them doing anything to fix it. I know for a fact there are many drivers experiencing this same problem.
Yeah did this a few months ago. Sad thing is here in Kalamazoo Michigan those first come offers still affect metrics even though they not supposed to. That's all I see I can't even see my red robin offers because of all the surge price and first come offers. Especially when there like 15-20 offers sent at once. They really need to work on this app.
Oh wow the other offers shouldn't be affecting your metrics. The round robin orders always have a 1 minute timer if that helps. I know the app sucks when there are tons of orders showing up and the app is refreshing and it's impossible to click on an order to accept.
My acceptance rate is 64 and everything else is perfect. I'm barely seeing any orders now. Guess I need to try to get it to 100
@Storytime with Mamabear just couple weeks ago I got on the app to check see if any good orders, since haven't done in a while. I didn't get any round robin offers but other offers popped up (FCFS). I didn't accept and my acceptance rate still went down. So just a heads up, because when it was bad snow days it messed up my rate. To many offers coming through at once.
good afternoon, if I do evening part time
do they bring the stuff outside to my car or I have to go inside to scan them ? Thx
They will bring the order out to your car once you check in on the app and park in the designated parking area. You can choose to help them load your car to get out of there faster (because you have to scan the order stickers anyways).
So even if you let the orders time out .. that counts towards your acceptance ? Not cool lol , I thought it’s only if you click the red reject offer button that it effects you
I applied for them a weel ago but they are not hiring so im on a waiting list.. but great video
I have all green metrics with a 82 acceptance rate I still get alot of no tip order is my walmart bad or do I have to get my acceptance rate higher I don't get it
May I ask a question? The SPARK positions are full in my area, can I apply and work 50 minutes away then will the algorithm pick up orders in my area as I head toward home? Can we pick up in different areas? Thank you for your information
You can call driver support and try to have them move you to a location that has less of a waitlist. Then when you are accepted off the waitlist you can change your zone yourself to the one that you are in.
Is there anyway you can get rid of a store?
Here's the question I'd like to ask, why are your stores 70 miles apart? I don't have stores NEARLY that far apart, more like.... 4 miles or 10 maybe
An important thing you missed pointing out is that if you want to decline an offer without taking a hit on your Acceptance Rate just let the offer expire vice clicking "decline". It's very important drivers understand that so that way they are not required to accept all the orders that don't make any sense miles to pay ratio during the first 50 offers.
That doesn't keep you from getting your acceptance rate lowered. If you are shown an offer that the notification says "you have 1 new offer.. you have until __ to accept" then if you don't accept that order then you are going to get -2% on your acceptance rate.
If orders are assigned to you and you let them expire they will affect your acceptance rate. Now if its ASAP order you can let it expire without affecting your acceptance rate
@@jessemartinez9061 I work for Walmart Spark in the Customer Support department. I'm not just giving an opinion, I'M ADVISING you guys how the metrics work.
@@SaL-ep7zb nice, in the last 3 yrs i have for spark a lot of thing has been changing and speaking for my present experience. Its been a mess these past weeks. My metrics were frozen for the longest time and took a while to fix that issue. The other day i was talking to another driver he showed his metrics and they were horrible basically all red and he kept on getting the top pay orders while i was sitting in the same parking lot with 100% across my metrics and 4.9 customer service and wasnt getting anything
You are incorrect. I have never ever rejected an order, let them all time out. I have 243 competed deliveries and have learned this info is false. My rating went from in the 60s to 24 percent a few weeks ago. I let all orders time out that I didn't want on a long weekend. I worked for 3 days, and took every single order that I could, now my rate is back in the green at 64%. Also, this thing about Round Robins only counting, I am not so sure about that. Again, I have never rejected an order, always let it time out. It doesn't matter, you get dinged for it.
Am learning a lot from this channel yet am not even able to get my application through. Uuh!
I was told by the Spark support, that if you just let the offer expire instead of rejecting the offer, your acceptance rate will not be affected. I had a rate in the 40's and quit rejecting offers, and now my acceptance rate is nearly 70 percent.
I call bs on what support told you. I've only declined 4 orders in the past week and my acceptance rate is now 12%! I'm going to call support like he said in the video and block the stores that are far away from my main cluster of stores and see if that helps.
I never decline and I'm sitting at 2%AR. what you are saying isn't true for me, all other stats are perfect
That must have changed because I never decline the offers, they time out and my AR is trash
What do you do if you want to sign up for spark but all areas in my city say "FULL"? Do you think if I sign up at an area near my city I could slide into my own area soon?
Yes all you have to do is switch the zone you want to deliver in
Hello do you have any idea app doesn't allow early start atlist we have to wait 30 minutes so even we are already in store do have any tip can i do early signing?
This video shows you how to start orders early. ua-cam.com/video/wDFurENwJOc/v-deo.html
What's a "round robin"
My acceptance rating has dropped, so this video has been so helpful. I would also like to know if rejecting offers lower your acceptance rating, or should you let it expire?
You should let the offer expire rather than rejecting it.
@@JustinMaxwellbiz I have never hit the reject button but let a few expire. I have a 76% acceptance.
You should let it expire, but it will still count against you. You can get your Acceptance Rating back up fairly quickly by working a few days and accepting everything, no matter what. Mine went from 24% to 64% in a few days by me doing this. This is the only area that I don't stay green in, because I won't accept garbage orders.
@@geraldineokeke3422 stop spamming geez
I took 2-3 days and accepted everything. Went from 22 Percent to 54 percent quickly. Seems I am seeing offers consistently again and better paying round robins. Going to add some of these tips. I wanna see what offers I get at 80+ acceptance.
So I've only been doing this a couple weeks. Are all offers "round robin" offers or just some of them? Also, round robin means that it's a free for all correct? Thanks!
Round robins gives you an exclusive window before offering to someone else.
High acceptance rate will get you more orders, but not necessarily better ones. All too often I end up with crappy dotcom offers or Sams orders.
Hey the Wal-Mart here where I live other Spark Drivers are saying that 2 people are getting orders that are unicorns because they know someone who is working in Wal-Mart can a Wal-Mart employee send orders to a specific person and if so how do I stop them
Hey. Thanks for that question. This isn’t accurate. Everything is system based so there wouldn’t be a way for that to happen.
I have a 100% acceptance rate and this other driver keeps rejecting all the curbside pickups and still gets more offers than me. Not sure how he does it, makes no sense. He gets like 2-3 offers per hour, when I only get 1 maybe 2 sometimes per hour.
Would I be able to block a store if they send out heavy items? I have spinal injuries and can't carry more than 30lbs or walk around with it until I find their apartment
The order will indicate any heavy items before you accept it.
Just found this video. Does accepting round robin orders that are surge or first come first serve like asap orders increase acceptance rate?
Round robins only. Fcfs do not effect acceptance rate
I called months ago and gave them stores to drop and nothing ever happened. Thought I'd try again today and was told they can't do that. I'll try again.
But now the option to block stores no longer exists. I get offers from stores 30 miles away I got (Dallas-DeSoto zone) 13 stores when I’m at a store that is south of me then I get an offer that is now 40 miles away from that current store. These rr keep coming from the furthest from me! And this sucks!lol any advice
Im in Rowlett and I get offers from way over on Forest Lane in Dallas.
I get multiple offers at one time and can only select one. I select one but I get penalized for the one that I didn't select. I have sent multiple messages and snap shots showing this. My acceptance rate has gone down due to this issue. Anyone have this issue?
I had a 46% acceptance rate yesterday, but this more it was at 18, and I was working all day yesterday.
I'm new to Spark. When I'm through delivering a order and pulling away from their house I start getting orders while I'm in the middle of driving. I can't just stop in the middle of the road and sometimes theirs not a good place to pull over. So from my understanding it affects my rating. What's the trick to this? I wish there was a pause button like Uber Eats.
That happened to me once. Just go to Spark Now and turn off.
Do you know why they send you offers from another store when your by a different Walmart? I thought they were supposed to send you offers to the closest Walmart near you?
It gets sent to the closest "available" driver
How come my tips still say pending after 2 or 3 days
I wish I can do Spark, but I’ve been on the waiting list for almost 2 years in Lafayette Louisiana
Via Instagram
Round robin orders go so fast I don’t even get a chance to look at the offer. I can be on the spark app, here an see a round robin come through and before I can click on it, it’s already gone. Literally happens every time.
Do you have any idea of how I can get reactivated? I got a message that a store reported me that I accepted an order and I did not pick up. I actually cancel the order but I don’t know why they couldn’t see it at their end. I got deactivated just because of that , I called and they said they will get back to me but I have not heard anything from them.
Can’t
How I can change my availability
Hey how do i get like a extra order like i had a order to be dropped off for 1pm but I’m just sitting here at 11am waiting on the time so how can i get another offer while i wait
Unfortunately, you can only get one order at a time. Are you able to start the trip yet? The 1pm drop-off time is usually the latest time that walmart will want the order delivered but you should get it by noon at the latest.
I'm having an issue with all the trips I do being reported as "total trips". It's showing a far less number then I have actually done. Its making my acceptance rate show as far worse than it should be.
Recently I am having this problem as well. My metrics haven't updated in over 8 days and I'm not sure why this is. I've tried changing zones, logging out, etc. and nothing seems to fix it. I bet Spark is working on something in the background and it will be back to functioning properly soon! Thanks for sharing and let me know if your metrics update!
Can the store check you in? Sometimes my app says I'm checked in but I'm not at the store and just waiting for no reason. Some have checked me in others won't help.
Yes they can! Usually there is a number on the signs in the pickup area and you can call that number to check in. I guess a lot of drivers do this. Just tell the person on the phone that you want to make sure you are checked in and you've been having issues with checkin working.
No store employee has ever gone back to shop for missing items. In fact they wanted me to deliver a walking cane that was obviously broken to the customer and then have the customer call support for a refund.
Oh jeeze. nah F... that. I have the associates do their job and tell them I won't accept broken items because it's going to be my metrics that are damaged.
Hi i have tried this and I’m still getting orders from a Walmart that is 30miles from me and it’s so frustrating be causing I’m green in all other areas except acceptance rate I’m at a 28%….. it’s annoying because i call almost 3 times a week and i still get
Offers from the store that’s 30miles from me they rep stated she will put the information in and if i still get
Orders after 5 days that means they declined blocking that store …. Smh hopefully i can get orders todays i haven’t received offers in 2 days the only offers i we’re receiving were return orders 25miles away i kindly let those orders expire… this is so unfortunate i normally make 1500 a week easy this week i only made 575.00 no orders Thursday or Friday
Today is Saturday so let see what happens … smh ….
I only have one store in my zone? Can I not add other stores without changing my zone
You would have to change your zone and find the zone that has the other stores in your area.
I cannot find zones that need people. I didn’t get on the app because there is no openings in my zone and they would t let me. I’d like to be at least on a wait list. This is real time. 7/18/2023
I've got round Robin's that where first come first serve 45 pick up times. Does that lower acceptance rate?
That's not a round robin order. Those do not lower acceptance rate. The only orders that factor into acceptance rate are the orders that say "you have 1 new offer, you have until __ __ time to accept"
I'm so sad 😭 called this morning and all five reps said they just updated their policy so you can only ban stores if you have safety/fear concerns. They said if they submit the tickets and I'm not afraid of those stores, the request would be rejected. There's six stores in my zone but three of them are a thirty minute drive on the interstate away from me. Not sure where to go from here.
I’m sorry that this has happened. In my most recent video I touched on this that they changed their policy.
You can say an associate swore because the pickup location was super busy and the associate was stressed out. Tell them that swearing is against your religion. support should still grant the request.
If you don’t want to do that you could tell them that people were driving recklessly at that store and you are afraid of getting in a car accident. I think that sounds like a valid reason as well.
Same here. It is not looking good for me in my Zone with all the Walmart stores so spread out. I want to keep driving for them, however this very issue is killing my acceptance rate.
@@JustinMaxwellbiz I tried this method today, and they asked me which stores do I want to block out and i gave them 2 store numbers and locations. They submitted my request, and said that I should wait 3 to 5 days to hear back. I live in Florida. I told them the truth, I simply said that those two stores are too far from my town, and that it’s hurting my acceptance rate. Thank you Justin!
Call back and tell them that most of the offers are going to apartment complexes that are badly lighted and have obstructed views. Safety hazard
The App still need work and all my metric are 100% and other drivers with worse Metrics than me get more offers than me it make so sense
I'm still on the waitlist. Do you have any tips for speeding the process up?
Also, this sounds like DD's Top Dasher program where they want you keep a 70% Acceptance Rate. But there's no benefit to it other than never having to schedule. What happens once you get your acceptance up on Spark, and those low offers come back?
I was on the wait list for 6 months and my mom was on the waitlist for 2 months. Yesterday my mom told me that she was taken off the wait list which i was confused about so I emailed the DDI spark driver email and told them the situation and how my mom was accepted before me. Today I got an email saying I was accepted. Maybe try emailing
Took me 3 weeks to get going even when they were needing drivers. Just takes time. Calling them doesn't do anything except make you mad.
Thank you.
what about car insurance ...do u have a supplement to your personal ins. does ddi offer?or cover
@@ebonijones4913 I had to wait 6mths too. I wondered for awhile if I filled out something wrong since the wait was so long!
Question. What happens if you get more than 1 “you have a new offer” offer? If that make sense. You obviously can only accept one. Will accepting one still help acceptance rate? I’m really working hard on my acceptance rate but kinda lost.
I've wondered this as well. Sometimes I get several as I'm driving and my phone is going off like a firecracker. Am I suppose to know and pick the first one that came in?? That's crazy.
@@melindacook772 I hear that! It's pretty difficult to drive and try to look at your offers at the same time
What is a round robin offer? My acceptance rate goes down for no reason
If we block a store that is considered an incentive store, will they give me a new store number to do incentives from?
You will still receive incentives for that store you blocked. They might give incentives for a different store but not because you blocked a different store.
How does one increase their acceptance rate when they get no orders? New and do it from home but I didn’t know acceptance rate matters. In the beginning I turned on the app while I working and not taking those orders crushed my AR.
You might not see many offers if you do this from home. The walmart spark system prioritizes drivers that are closer to the store, so your distance may make it so you don't see more orders.
@@JustinMaxwellbiz I live right across the street to Walmart