Honeycomb Aeronautical | What's Going On? | Details Revealed
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- Опубліковано 21 сер 2024
- This video outlines the problems at Honeycomb Aeronautical and what the future for the company may look like. It's not good news!
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I said Spotify….point of correction… I meant Shopify….sorry it was a late one! If your looking for drivers go here and select the MSFS option www.aerosoft.com/en/shop/flight/hardware/throttles/2568/honeycomb-bravo-throttle-quadrant
No drivers there that I can see.
@@aengberg1 it is under config tool….MSFS. It is a zip file. Download and run. Install AFC_Bridge into your community folder.
@@SimHangerFS 🤦How did I not see that? Must have been the tears in my eyes hearing about the demise of such a great company! Thanks Mark 🙂👍
It's a crying pity that the manufacturer of such quality items (I have Alpha & Bravo + accessories) find themselves in such a predicament. I hope Nick gets it back on track quickly, and, Mark, - thank you for another quality update/video. 😊🍻
It seems to me that what we have here is somebody who is a great inventor and designer but with limited business skills, to out it mildly. There is precedent for this, and I am reminded of Clive Sinclair, who created some iconic technology, but struggled with the business skills needed to bring products and ideas to market. Let's hope he is able to find somebody with the necessary business drive to push these products to market. I love my Alpha and Bravo and it would be a shame to see further development of other products stopped, but unfortunately trust has been broken and it may be a hard climb for him to restore confidence in potential buyers
Agreed.
Ah! The heady days of the Spectrum 48k. Clive really was the one who started of home computer gaming. I remember sitting there waiting for the latest game to load from tape. Jet Pac, Manic Miner, Jet Set Willie anyone?
Thank you for sharing this breaking news with the community. It is such a shame since the quality of this hardware is absolutely outstanding for the price that they charge for it. I hope that they can recover.
They're not that great, the bravo has been nothing but trouble. Almost all the wiring for the throttles in my bravo is broken and keeps breaking.
I agree. My first gen yoke is insanely overbuilt. Really have enjoyed it.
Nicki is under a 2.1 million dollar lawsuit by his partner company in California, he hasn't been part of Honeycomb since last year presumably. Snakebyte (the parent company) are trying to revive honeycomb but the reputation damage alone is fatal to the company.
Mark, you are the best at helping the community both stay in formed and explaining things so simply. Thank you so much. Greg
I had no idea. Thanks for the update. Love my Alpha and Bravo. Gotta take extra extra care of them knowing that a replacement will be unlikely.
thanks for keeping us updated. I was so much looking forward to the modulare displays to come out this year :(
Me too 😢
Wow! Had no idea! I have the Alpha and Bravo and love them. Darn, I hope they don't go away. Bummer. ;( Thanks Mark, for keeping us in the loop.
Good info Mark, I had no idea Honeycomb were in trouble. Like many flight simmers, I have their Alpha Yoke and Bravo Throttle Quadrant and they really are great value for the money. I hope they are able to salvage this situation, they would be a big loss to the mid price market for quality flight peripherals.
If we were to lose Honeycomb completely it would be a sad loss for the flight sim community.
You were my first go to channels for flight sim recommendations, updates, tutorials…! Thank you for another informative video, Mark!
Wow, that's too bad...I sure hope they find a way. I came very close to ordering the Charlie to go with my Alpha and Bravo, but am SO GLAD I ended up going with MFG instead.
Firstly, I love my Alpha and Bravo. I pre-ordered the Charlies at the first oppurtunity but after the string of delays cancelled in Dec and was told 10 to 15 days till you get your money back. It never got refunded and since I initially paid for the products by debit card in Feb 2023 that is outside of any kind of chargeback resolution window here in the US. That's $390 gone. So why was I told I would be refunded when the e-mail, which I received today, said all refunds stopped back in January? The enquiry sent today to the customer service rep who I was in contact with a few weeks ago, bounced back. No surprise there.
Great summary of the situation Mark and I fully agree with the terms "unacceptable" and "naive" you used. I was a customer who loves the 2 products I own., but I now feel betrayed. Whatever the situation was at the company, the way the loyal customers were kept in the dark and lied to, like myself, is a total disgrace. No rambling 3 part e-mail can make up for that and I think the damage done to the brand is irreversible. Honeycomb, you have lost a one time fanboy for life.
I share many of your sentiments, and the road back, if there is one, will be a rocky one and what was inherent trust is gone.
What a sad state of affairs - update much appreciated
As someone in the manufacturing industry with injection molding experience, I was puzzled how Honeycomb could produce their Alpha yoke at that price, in that quantity, at a profit. The housing is beautiful and not to mention the mechanicals are smooth. The sad part is, producing the Charlie isn't going to be enough to dig them out of the hole. If an investor gets onboard, they better be patient and hope for a wave of Alpha and Bravo replacements... other than the bad RJ-45 port, the product is solid and will last for years. New Xbox users are the only hope for sales spikes.
An investor wants a return on their money. A business that is in financial trouble maybe lawsuits, not likely. New price point for the product, Though I don't know their financials. Now promising the hat as some kind of joke.
@@unclejoe8279 maybe a buyout from Logitech or Thrustmaster? It seems less risky of an investment than independent or private equity.
Wow!! I had no idea! I just got my Bravo on Monday 2/5. I ordered it on Wednesday 1/31 I believe, they shipped almost immediately from Germany, apologized because it was going to take one extra business day because of a labor dispute, and I only paid 145.29 EUR plus shipping of 63 EUR. Roughly $235 US all said and done. I got that price on the last day of their sale.
It's sad to hear this.
I hope honeycomb comes out ahead.
Thank you very much for the information.
I do hope it gets sorted. It would be a shame to loose the A & B. I have had both for a year. They are in my opinion the best quality for a desk setup. Had I won last nights lottery, I would have got in there straight away.
I have the alpha and bravo was looking forward to the charlie pedals...hmmm received an email privy to seeing your video thanks again for summing it up.
Just to add a little more, in the UK you have extra consumer rights in addition to any manufacturers’ warranty, your contract is between you and the retailer not the manufacturer. So if you do suffer any failures you do have up to six years to make a claim against the seller for a repair, replacement or refund. As Mark mentions if you paid by credit card the card company is legally jointly responsible for any loss and you can apply to them for a full refund if the transaction is over £100.00. If you paid by debit card you are covered to a lesser extend by Section 75 of the Consumer Credit Act.
Sad situation, but unfortunately too common. I was once on the board of a Chinese joint venture company operating a packaging factory. At one board meeting we learned the management had taken all the company money and put it into buying apartment blocks.
Thanks Mark, hope my throttle never gets sick then! Not the first investor to be scammed by his partner & hang on too long to admit it. Hopefully he can get refinanced and start again
I had a preorder I just disputed after I heard today. I don't expect I will actually get my money back as it was a first batch preorder (11 months ago). I doubt that they will cover a chargeback from that long ago, but I filed anyway just in case.
I love their products, but I can’t see how they recover and become a viable company again, or how I will get my money back or the rudders I paid for.
I feel genuinely sorry for you being in that position, best of luck.
Thank you Mark. I Hope they can save the company I do use there products and I waited two years to get my Throttle Quadrant so I sure hope they can either find a buyer to help them out or something.
so from you previous video about the aero varjo, now with this. It seems like this may be difficult times ahead for simulator peripherals etc.
Thanks for the update. I am so glad I went for the TurtleBeach rudder pedals... (had the MFG Gen 1 before). They are very well built and feel nice !
Hi Mark, aerosoft promotions are not related to this.
This is their statement ‘Last year, we already planned and ran several promotions on a wide range of products throughout the winter until early 2024. Our current Honeycomb sale was part of these promotions, has now been launched on a regular basis and is therefore unrelated to the manufacturer's announcement.’
Thanks 🙏 I will post their statement on my channel community page and on the Simhanger Discord.
Glad I was able to buy a Bravo 2 days back. Better get saving for some Virtual-Fly gear or hope that another company takes them over. Maybe Thrustmaster? They could have more financial power to mass produce. I would pay 300-400 a piece.
I feel like it's worth mentioning that Nikki didn't simply post the story on Facebook. He also sent three emails directly explaining the whole situation to his customer base. I feel like it speaks volumes about his sincerity.
This is such a shame, I have both the Honeycomb Yoke and throttle quadrant and am delighted with them, they really help with inversion. So Sad, So Sad. Hope they can survive.
Bloody disappointing! Best yoke and throttles for anywhere near that price.
The rudder pedals I think the thrustmaster TCS are way better, way more like the real aircraft I fly (and all metal).
But the yoke and throttles are awesome!
That’s too bad. They make/made good products. I almost preordered the Charlie pedals. Glad I didn’t!
Just ordered a Bravo throttle quadrant through Aerosoft before they go away. Shame what’s happening, they make great products. I hope they make it through this!
hey! how are you? im thinking on buying the Alpha and the Bravo too from Aerosoft, but i live in USA and im not sure about the shipping. Also do you know another way to get the software cuz the Honeycomb its not working. sorry to bother but any info helps! thank you!
@@DanuForhonor The shipping did cost quite a bit, but overall you’ll still pay less than if you bought them off eBay. I don’t know anything else, sadly, as I just ordered the throttle myself! Not sure how long it will take to get here, but I can fill you in once it does!
@@Big_Sierra thank you so much! I just purchased the alpha and the bravo! They told me in an email that takes 3 to 5 days to be delivered to the US just in case you wanna know
@@DanuForhonor Yeah super fast, mine should arrive tomorrow. Good luck!
happy new year sir hope your all good
Such a shame. Fantastic, game-changing hardware, I hope they can rescue the company.
The real player here is the manufacturer in China. In Chinese business, when they arent paid, they own the product and intellectual property. If Nickki makes the slightest slip up (and his communication could be), he is out
Glad i sold all my honeycomb items years ago
I'm not surprised. From the beginning something seemed wrong, and the fact many, many customers had problems post-purchase dealing with this company (from the beginning) just raised red flags immediately. Their products were nothing special, very expensive for what they were, had so non-standard in terms of interoperability, it was a joke.
The Sim Community needs to STOP paying for Undeveloped, Unfinished, and even Unavailable products. Anything short of a finished product ready for immediate shipment is a risk at best. This includes software and hardware.
With this dismal news seems a new Marketplace has open for Velocity One with a Professional Yoke / Throttle system like the standard of their Rudder Pedals.
I’ve been trying to buy a bravo throttle to replace my jerky saitek throttle… I actually just used the money I was saving and spent it on a 5800x3d.
As a Pimax customer I know how Honeycomb customers must feel.
Guess I’m going to have to settle on Turtle beach yoke now, was going to order Honeycomb but not now.
One thing I learned long ago the hard way was never pre order hardware.
Are we also talking about Prodeskin here ? I already have the yoke which I am delighted with, and purchased a throttle quadrant from Prodeskin shipping from L.A. hopefully. ? his news 're Honeycomb ? Is a shock to me.
Terrible news, such good quality gear. Thanks for alerting us about the Aerosoft deal, I have just picked myself up a replacement yoke and throttle for £125 each - bargain.
With Aerosoft being in mainland Europe and assuming you are in the UK, can I ask if you were charged any non-EU import duty?
@@Paul-T I believe I will have to additionally pay 20% VAT (£50) and 2% import duty (£5) before receipt. So, after VAT, import duty and deliver they actually will come to £162.50 each.
A little more expensive that I first thought, but still a very good deal (especially as these items may no longer be available in the near future).
@@PERCYxyz hey man! thank you for that! im kinda worry cuz im looking to buy the Alpha and the Bravo but i live in the United States, do you know if there other ways to get the software cuz the Honeycomb page its not working, thanks!!
@@DanuForhonor I have had multiple post deleted by UA-cam trying to post (and explain) how to find the software! (I think UA-cam spam filter is being a little aggressive as I posted the URL). Fortunately Mark has placed a link as a pinned post at the top of the comments here which does have a link to the download.
All the software does is control the lights on the Bravo. Both the Alpha and Bravo are quality pieces of kit and I would highly recommend even without the driver software.
Im sure if honeycomb started a small yearly subscription most fligt simmers would pay just to keep the company afloat
I was worried about this company when I ordered my yoke. The company had early orders then. It went up to the credit card fraud reporting. I told them I had to report it. This cuts off payments so they sent mine. I didn’t buy the Bravo until it was in a computer store.
This company had issues from the beginning.
does this mean we wont be getting any more support form Honeycomb like farmwear updates? ive both alpha and bravo, and was waiting for the pedals i think i will scrub that idea
As a guy with an MBA and a proud owner of an Alpha and a Bravo, my heart aches for this guy... hope he finds a way for Honeycomb to survive, but it ain't looking good.
Their support was AWFUL 3.5 years ago as well, took them about 2 months to finally respond to my support ticket when my yoke arrived DOA. Their response included trying to sell me the throttle quadrant as well.
I noticed on their website that the Bravo is available for purchase. I was making plans to buy one next week, but after the email went out explaining the situation with the company, I’m not too comfortable giving them any money.
Purchase from an established retailer, not direct.
I placed a pre-order looong ago with Gulf Coast Avionics. It pains me to do this after waiting so long...but since it's not through Honeycomb, I will probably cancel and get my money back. I'll be happy to be wrong but the risk of flushing $350 down the toilet is just too great at this point.
These guys are right down the street from RealSimGear. They should partner up.
This is such a shame. I own both the Alpha home and the Bravo throttle quadrant. I was offered a prerelease of the Charley's but declined. So, for the most part the two products I own are good. Not crazy about the size of arrangement of some buttons and the autopilot but they are ok for the most part. The quality has been good. But the rest of the company, customer service, delivery et al, are missing, have been for literally for years. I had high hopes for them. I use iPads and Simionic's apps, Touch portable and the msds 2020 profile, fs pilot and some other hardware. I have a good experience for the most part. I enjoy what I have, but I'm always on the lookout for the next best thing.
Great video. It's a sad state of affairs which was most likely down to Covid's impact on global supply chains.
Thank you Mark
I wasn't expecting this as i am a new purchaser of the products, having been away from flight sim for several years. However have noticed that my Alpha Bravo Quadrant does not light up switches and landing gear up/down. I assumed these would activate as soon as the PC is switched on, as the Yoke does.
No, you need a driver installed for that. Search for it on the Aerosoft forums or you can get it from my discord. Link in the notes below most of my videos
Had been hearing rumblings of issues for a bit. I love my Alpha and Bravo but definitely frustrated. Had tried to order Bravo lrvrrs for months and orders would never be accepted (guessing Spotify wasn't allowing orders for quite some time). Thankfully I never got in on the the Charlie pre-order.
I do hope that the product lineup can go on as they are very good for the costs (not cheap Saitek or super expensive Yoko). Considering grabbing a second pair as a backup.
Thank you, I didn't know anything about this.
Gosh that explains why I’m still waiting for a refund for MONTHS
Maybe a company like Logitech could buy their Intellectual Property on the cheap, then make the products and sell the products with their own supply chain and distribution.
Oh god no! It will be a nasty version for the same price.
I’ve been waiting on my Charlie pedals since April 2023, my credit card can’t refund the money because it’s been over 60 days. They strung customers along knowing we couldn’t get our money back while they took it and paid their employees and their own pockets. He needs to be sued.
In many countries it is a criminal offence to trade while knowing you cannot fulfil orders or if you are insolvent. NDAs have zero validity in these situations. What we have here is much worse than sheer incompetence. From the very start Honeycomb were extremely poor in sorting out their supply and made promises they knew they could not keep. They have good quality products with healthy demand from consumers so it seems very odd that they could not stay afloat. Never, ever pre-order goods from an unproven manufacturer. The only way you'll get your products now is direct from a retailer who definitely has them in stock.
I almost ordered the newest Alpha yoke with hall effect, and by the grace of God, I didn't. Too sad. I have the original Alpha and Bravo.
No updates from Honeycomb, eh?
You reckon the Alpha & Bravo will play well with MSFS '24?
Yes both will be fully compatible.
That's too bad; they made an excellent product.
Hoping my Bravo holds out for a long time since, right now, there does not seem to be a decent alternative on the market.
Hi Mark, that's very sad news. I have Alpha XPC, bravo and hub on my XBOX. I was waiting for charlie rudder pedals but it seems it will not be available. Which rudder pedals do you think is the best for xbox and can I connect it via honrycomb HUB?
The best in my opinion are the Turtle Beach Rudders, however not functional with the hub as far as I am aware.
@@SimHangerFS TurtleBeach site says:
VelocityOne Rudders Requires VelocityOne Flight Control System or VelocityOne Flightstick when in use with Xbox consoles.
I have VelocityOne Flightstick and it works simultaneously with honeycomb XPC. but I'm not sure if I buy velocity one rudders and connect it to Velocityone flight stick, it will work with honeycomb at the same time without any problem!?
I would be glad if you could help me.
@@SimHangerFS Velocityone site says for xbox it has to be connected through velocityone flight yoke or flight stick.
I have velocityone flight stick but I'm not sure if I buy velocityone rudders, it works with honeycomb xpc on xbox at the same time or not. I mean alpha xpc and bravo with one usb and velocityone flight stick and rudder by another usb.
Does this 4 devices work together at the same time on xbox? (Right now alpha xpc, bravo and velocity one flight stick work on xbox without problem)
I had a Bravo Throttle unit and it had a problem and was clearly under warranty. I contacted them and supplied all the documentation as requested and they said they had a shipping carrier problem. I never got any kind of response after that. This company should be sued out of existence.
Aerosoft dumping their product?
They had a similar sale a few months ago, I think in October, for only a bit more. Either way, I couldn't believe today's discount as it was half the price you'd pay here in Canada after adjusting for currency exchange rates; 145.29 EUR (about 212 CAD, 158 USD) which didn't jive with the fact that you can't get your hands on any of their products here and for quite some time at that.
I got an email to this effect from Honeycomb today. I did not pre-purchase a set of rudder pedals but I'm on their mailing list so I guess it went out to everyone who is.
I was so looking forward to their joystick. :(
Microsoft should buy honeycomb...
Hope Honeycomb can continue, love the Alpha and Bravo and will never part with it. If funds have disappeared because of a business partner, I hope Honeycomb can sue them, if that is the case.
So if i placed an order on amzon would i get my order next day even though it says "next day delivery" ??
I hope Nicki is telling the truth.
Not to belittle anyone's loss but honestly, why would you prepay in full for a product that does not yet exist?
Why not, If you trust the company? I did that with the miniFCU for Airbus, and no problems. That wasn’t even a company, but a Kickstarter 😊
Look at Minifcu many people backed that, and it has had a great outcome.
I think maybe the biggest difference was Honeycomb had a partner that did all the interaction for the factory, we don't know if the partner was USA based like honeycomb or Chinese based. Minifcu are Hong Kong based, and I believe deal direct with the factory themselves with no middle man.
That's sad news. Makes you wonder if the 'business partner' was siphoning off funds. Hope they come back as I like my Alpha and Bravo.
Sadly though it does seem that a lot of these far east companies have terrible support, we have your money now, bad luck.
Yet we, myself included, continue to have to use them as there's no one AFAIK producing anything like this in the west.
Honeycomb was not a far east company, they were I believe American, only the products were made in China.
Thank you, for the information. I just formatted my computer, where could I download the Honeycomb drivers from, please?
You can get them via Aerosoft forum.
Alternatively you can use this flightsim.to/file/21253/better-bravo-lights
@@SimHangerFS Do you have any tools or tools to make the TRIM wheel work properly?
@@neosyoshiranquake6160 try this, a bit old, get the latest version from flightsim.to website ua-cam.com/video/Sx6KJ0dEtus/v-deo.htmlsi=DN6D7fWIcJGRK3HO
Official driver can also be found here www.aerosoft.com/en/shop/flight/hardware/throttles/2568/honeycomb-bravo-throttle-quadrant
I don't believe anything from this guys e-mail. He's just making up excuses and playing the victom card. He spent all the money we gave him and didn't pay anybody.
I have my doubts that this mysterious unnamed ex-partner that he puts all the blame on, even exists. Maybe he's being honest but maybe he's a con man, IDK.
I seriously doubt this man would con millions of people into buying his products then take all the money for himself without going to jail by now.
@@matthewede1023it works for most other businesses
Just get MFG Crosswind V3s and be done with it. So much better!
hope my bravo set up will last awhile feeling sad atm. and I fee afraid as well had this set up for about 2 1/2 years now. and my logitech rudder peddles are happy still
1. Poor management?
2. Backstabbing?
3. Planned takeover?
4. CCP involvement?
5. All of the above
Maybe the partner was one of the owners of Evergrande. ;)
I can not find any drivers??
See pinned comment. Link there.
Chapter 7 bankruptcy seems imminent.
Mark, you call him 'Nicki' throughout the video like he is some kind of trusted close friend of yours on first name terms. He isn't is he? He is Nicki Repenning, and has contributed to this situation by (at his own admission) not monitoring the situation. It is neglectful mismanagement at best, if not gross incompetence, and the talk of customers still getting their 'free hats' just shows the lack of perception of the seriousness of the problem, which is why this situation has occurred I think. Just let me ask, for those who have paid and are waiting for your product, are you seriously worried about your free hat? Also, the credit card charge back is limited to six months I believe, so if you ordered before June last year, beyond all the seemingly good intentions of the honeycomb CEO, you can probably kiss your money goodbye! Sorry, it is a very sad situation for sure, but if I just won the lottery, I wouldn't invest a single pound in this company and their management.
Edit: I just want to make a correction. Section 75 charge back is limited to 120 days in the UK (so about 4 months, not 6 as I first thought). So, even worse news.
Hi, I call him Nicki as that is his name, nothing more than that.
I'm glad I never got one their products. All I ever read about them was trouble in order fulfillments and their hardware messing with the MSFS controls in all kinds of troublesome ways.
Nothing wrong with their Alpha and Bravo, I have both, and they work perfectly, with MSFS 2020
I have their Alpha Yoke and they are great, smooth running with no stutter or wobble, beautiful finish.
I also agree. Excellent products. No problems with them with MSFS2020.
@@glenjordan4886 I take you guy's word for it. Hopefully it stays that way.
My hope is gets rights on the tech and somebody like Turtle Beach buys them up
What a fiasco. This e-mail from him shows that he has ZERO business running a business. Example after example was provided underscoring, clearly, that he was in WAY over his head. What a pity.
The site is still down I'm sorry to say.
I'm happy I canceled after their first delay. Sounded like BS from the start..
Nice story from him, but it sounds like fantasy. So, honeycomb is gone for sure. Glad I did not pre-purchase.
I am going with the Turtle Beach Velocity one. Honey Comb can stuff off!!!
This why we can’t have good things
I will never buy or recommend ANY Honeycomb product. My Yoke has never worked and I never received any help with the issue. It is still in its original box, what a waste of $500.00
stick to thrust master
frig not good, as this will have a knockon affect on the whole sim genre.
It looks as though someone over extended themselves!
Did you watch the video? It appears the business partner may have been fraudulent, nothing to do with over extending themselves, would not be the first time a business has gone bust due to a fraudulent partner, if this was the case with honeycomb.
@@andy70d35 You clearly have not been following the company. I own the Alpha and Bravo and wanted Charlie, the pedals. I have been waiting on the pedals for years. I have ordered from them directly and had to cancel because they kept telling me it was coming when it clearly was not. This is more than the business partner. They make awesome products but overcommit on everything.
Lol?! Tell people why the site is really down!! Stop lying! You pulled the plug!
Get a VKB joystick and forget about yokes.
No good if you fly GA or Boeing though. 🤷🏻♂️🤷🏻♂️
@@cowboy10uk Lots of GA and LSA aircraft use sticks.
Just another person ripping people off. If this is true, he knew he had a problem 12 months ago but chose to still take people's orders and cash knowing there was no chance of them getting them or their money back. Discusting! Good luck getting anything back.