Communicating with Doctors as a New Nurse or Nursing Student Tips
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- Опубліковано 1 сер 2024
- Talking to doctors: As a new nurse or nursing student it can be nerve-wracking when communicating with a doctor. Many times it is because you don’t know how to ask for something for a patient. This can be because you’re new to the profession. Your gut tells you something is wrong with the patient, but you don’t know what it is and what to ask for.
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Tip 1: Practice! Practice! Practice!
Don’t let the first time you talk to a doctor about a patient be when you’re out of orientation on your own. As a nursing student, you want to practice communicating with doctors on a regular basis and to not leave this task up to your preceptor.
Tip 2: Be prepared!
Before calling a doctor about a patient or speaking to them during rounds, write down important information about the patient. Remember you will have more than one patient and you don’t want to get them confused.
Write down the following information on your report sheet before calling or speaking to a physician: (see video for this information)
Tip 3: Know who you are dealing with!
Doctors are just like every other co-worker. They each have different quirks about them. Some doctors can be friendly, patient, and provide explanations to your questions. While others can be rude, impatient, and quick to cut you off while talking.
Tip 4: Be confident, stand your ground, but be respectful!
Don’t be scared or timid when speaking to a doctor. Avoid staring at the ground while talking to them or speaking in a low tone voice. You want to show you are confident as a nurse who knows what they are doing because many times they can sense when you're nervous, and if they are one of the “rude” doctors they may try to push you around and test you.
Tip 5: Build rapport with your physicians!
This can go a long way. It is important you take time to be nice to the rounding physicians and residents. Always try to smile and ask how they are doing…….just like how you would with a fellow nurse working the floor with you. Even try and shock the grumpy doctors and say hello to them on a daily basis. You may start to see they soften up over time. Avoid ignoring them when they come to the floor to see your patient. If you take time to build rapport with the doctors, you will notice they are easier to talk to and are quicker to response to your needs.
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As a physician I really appreciate when nurses give me thorough and relevant information and a recommendation after; especially when they deliver it with confidence. Even if I do end up not agreeing (and I usually explain why) it still makes me feel I can trust the nurse because he/she put some thought into the patient case and know their patient well. Sometimes I am covering 60 patients I do not know well and I depend on nurses to be my eyes and ears. I have worked with some incredible nurses who are on top of their game and I can tell you they are a GOD send.
i wish u were my actual tutor, you're so knowledgeable and inspiring TTTTTTT
This is so great!! I'm a seasoned nurse refreshing and the video has reminded me of so much. At the end of or shift, we can't blame the last shift, we've had 12 hours. Both shifts are most of the time doing their best for that patient and their families. Sometimes we forget but the report guide and this whole video was wonderful! New nurses don't forget you should make studying your charts and set your day up. This Lady is on point. Loved it! You're nurse report was very thorough!❤ # nursesdontalwayseattheiryoung #wealsobackupthosewefindwithpurposeandcalling #wewillifnecessarytoprotectourpatientsandthatsnotagedefined
This is great, even for massage therapists! These concepts apply really well to massage therapists talking to chiros, physiotherapists, etc. Thanks!
Great advise. I will be practicing nursing soon and I am watching your videos as a refresher. Thank you.
Thank you for this. I started my orientation and had to email the doctor and I was nervous because I didn’t want to come off sounding dumb!
Great nursing instructor, you have helped me a lot
Great advice Sarah. I think patients need the same kind of advice as well. As you know, I'm not going to nursing school, but I've been a patient for a very long time now, lol. Whether at the doctors office or in the hospital, when a lot of us meet him or her, white coat syndrome" kicks in. Many doctors are a little bossy, they don't really listen to what we're saying. This often results in a mis-diagnosis. We as patients tend to back off and not speak our mind. I always try to bring a written list of questions with me, otherwise I usually miss asking something. I look at it as hey, you're working for me, lol. I find that women doctors tend to listen more and are more compassionate. Thank God for the nurses, I never have an issue with how they treat me, always top notch. Thanks for the video Sarah!
Hello Tony :) Thank you for this comment. Yes, I agree and I've seen "white coat syndrome" a lot. Communication is so very important between both the patient and doctor so the patient's needs are met. Many patients have told me the same thing in that it is easier to talk with the nurse rather than the doctor, and a lot of patients I've had say they find it easier to communicate with the NP or a female physician too....very interesting. Thanks again for the comment!
Relationships building should be two way. Make a vedio on how doctors should communicate with Nurses
Thank you for all the videos you have made and the videos you will make in the future!! The information is sooo helpful!! 💖💖💖💖💖💖
You're most welcome! Thank you for taking the time to leave me a kind comment and for watching the videos. I really appreciate it!
Thank you some much
I’m a new nurse and this is so helpful
I love you. Thank you.
thank you very much for the helpful lesson, hope you make some more lessons like that . all the best on your channel.
You're most welcome :) Thank you for your regular viewership to my channel. I know you're a regular viewer ;-)
Wow thanks for this. Perfect timing, my first day of nursing school is Thursday. I always watch your videos because you’re super helpful!
Yay! I love when that happens. Best wishes to you tomorrow. I hope all goes well :)
RegisteredNurseRN thank u so much!
Does anyone here have a recommendation on how to make sure the Physician orders are being transcribed to the EMAR and not missed? Double checks are being done but some are still being missed.
I just got.hired you video helped me boost my confidence
Filipino nurses supports your videos. Thank you.
Aww, thank you so much! I love you all, and I'm very honored to help out!
THANK YOU!!!!!!!!
Such great and thorough advice as usual! Hope you are doing well, Sara
Thank you very much, Hazel! I'm doing great....very busy but can't complain lol! I hope you are doing well and you had a great Christmas and New Year :)
Great video! And yes a smile goes a long way! 😄
Indeed it does :) Thank you for the comment and for watching the video.
Very helpful video, I haven’t had to call anyone during clinical yet but I will have to this semester and I’m terrified, I’m always Alba’s about speaking to people over the phone anyway but talking to a doctor seems especially scary, I always hear about how doctors can be really rude sometimes and may run over the nurses. What about when calling a pharmacy? What questions would you ask and how would you start off the conversation?
thank you ..
I hope you can continue to make the video
sarah channel is awesome 👊😛
Great video!!!! 🙌🏼🙌🏼🙌🏼 thank you so much for these tips!
Thank you so much, Viviana! I'm so glad you liked the tips. Thank you for the comment.
Hi ma’am my name is Jessica Sims i have Ulcerative Colitis and I was treated for Crohn’s disease a few years ago the doctors said it was Ulcerative Colitis. I was extremely sick I had a Cardiac Arrest and a Stroke I was pronounced dead during my ileostomy surgery. I was paralyzed after and went into a coma. I was hospitalized for a year. I’m alive today and would love to meet you! I love your videos.
Hello Jessica :) Thank you so much for sharing your experience with both Crohn's and UC....wow, you've been through a lot! I hope you are doing better now. Thank you so much for watching the videos. I'm so happy you like them!
Thanks for the video. I am a new grad nurse and starting a job in couple of weeks. English is my second language that makes so nervous about how I would communicate with physicians. I am watching your video several times a day and feeling better every time I watch it. Do you have any other suggestions for me to practice ? I do have a foreign (Asian) accent.
HI! I have the same situation. English is my 2nd language. How are you now in your job after one year!
i love you and all your video ,I am waiting for you update
Also do you have videos on blunt force injuries:Contusion, hematoma, abrasion, laceration, and fracture. Also do u have videos on incised stab puncture and chopping wounds and the differences between these wounds also gunshot wounds and the differences between certain gunshot wounds penotrating vs peroforating, entrance wound and exit wounds and also the ranges of the wound contact intermediate and indeterminant. Also lastly do you have videos on the different types of necrosis: coagulative, liquifactive, caseous, and fat, gangrenous, somatic death and rigor, algor , Livor mortis different types of gangrene dry wet and gas? This was all in my patho class and I didnt any videos for these topics
Hello Jason :) I hope to cover these topics over time. Here are all of my NCLEX lectures organized in one playlist so you can browse and select which videos you would like to watch: ua-cam.com/play/PLQrdx7rRsKfWwTsEG3KPPQx9rWa8AqMIk.html
I hope that helps!
I agree with you on some shifty moody doctors or colleagues so long as they don't make it personal.
Yes, most definitely! Thank you for the comment and for watching the video.
I have witnessed how a doctor yelled and screamed at a nursing student told her and the preceptor nurse they are do dumb how did they passed nursing school? The poor girl ran and was in tears I had to go comfort her then that doctor came up and apologized claimed he’s been under stressed all day 🤦🏽♀️
all my classmates are waiting your update
THANKS! Can you please do a video on SBAR? Is there a simple report chart that nursing students can use on their patient for the day?
Thank you for the video suggestion. Yes, I will add this to my future videos. Great suggestion :)
Thanks so much! I've noticed that I have trouble extracting the important details of a patient from the not so important ones, and tend to over explain myself, if you know what I mean. I just want to be able to give my professors' and doctors' a concise report on the patient.
Thaannkkk YOOOUU
You're most welcome :) Thanks for the comment.
Great video! Have you ever had a situation where you noticed a doctor gave an incorrect order, you bought it to their attention and they told you to go ahead w/it anyway? If so, what did you do? And if not, how would you handle a situation like that?
Great question, Brittney! When this happens and you still feel in your gut it is wrong or you know it is wrong, this is when you must involve your shift leader or nurse manager....or whoever is in charge of your unit and ask them how you should proceed. They will guide you in how you should handle the situation. Remember you're not alone on your unit and you have resources to help you.
RegisteredNurseRN thank you for the reply! I’m an aspiring nursing student so I always like to ask more experienced nurses questions
are you a nurse now?
Watching this as a med student because doctors scare me lol.
Hi Emilyn nurse student from Philippines
I am having the absolute worst time understanding Alpha and beta receptors I don't want to anger my professor but I just don't understand her method of explaining I tried to UA-cam other videos and I just can't find anything can you please help me can I provide you with an email of some sort
Hello Vanessa, I do have a video on beta blockers and I talk about beta receptors. You can view it here: ua-cam.com/video/BNXb0zNowBs/v-deo.html
In addition check the notes and scroll down and read the section on beta receptors. I talk about their location and function: www.registerednursern.com/nclex-pharmacology-practice-question-nclex-question-of-the-week/
Also, you may want to check out my video on the sympathetic vs. parasympathetic nervous because I talk about neurotransmitters (norepinephrine etc) and their receptors: ua-cam.com/video/0reuEEwHwMs/v-deo.html
I hope that helps!
RegisteredNurseRN well God bless you for answering and taking time out of your busy day I will definitely check those out right now thank you so much
😩😩😩
If it’s such a burden on you for me to call you so you can DO your JOB, maybe retire and move on. Nobody wants to deal with that as a new nurse or otherwise. I can’t believe we as healthcare professionals can’t report such behavior. Almost as though it’s coddled.
I hate when a physician has that really bummed out attitude. Almost like they don’t even want to be there. Listen not that I would promote showing disrespect towards anyone, however I absolutely do NOT bite my tongue.
First things first, let’s get this straight bud, you ARENT my employer 😂
Some physicians will tell you "Do not tell me how to do my job!". So... do not diagnose or make recommendations.