Interesting thing, that video and official solution dont tel about disabeling "secure boot". Power off device, then power on with pressed "volume up" to enter bios setup, than find "secure boot" and disable it. Only after that you can proceed to the actions from that video. Hope it will be useful.
my cousins surface turns off when it reaches the "please wait while installing system update" then it starts in the window logo with the red lock on top then repeats pls help
Do you get to the point where you see the red bar with the unlocked padlock on? Secure boot needs to be turned off for this to work and when mine got stuck on just the red bar, i saw my USB wasn't in correctly and i didnt delete the folders from the USB drive
@@MrWhizm Hey, did your surface ever work again? The same thing is happening to me, I disabled the secure boot and disabled TPM (i believe it was TPM, whatever was under secure boot). I disabled both of those, and my surface still goes to no bootable device. Could we move this to DM, so I don't have to type a lot in one message?
I got all the way through to the boot but it went straight to "choose an option " Tried recover from Drive and it failed. My assumption is the SSD must be dead and nothing will work other than a bypass. Am I wrong?
Mine just keeps getting stuck on the red lock and please wait while we start up your systeem, and does that in an endles loop getting kind of sick of this. Havend even had The device for les than 2 years😡
@@ruandavankuver9090 bonjour Le tutoriel est en anglais et en français. Si tu suis les étapes normalement il ni aura pas de problème. Utilise le traducteur Google si jamais tu ni arrives pas.
Interesting thing, that video and official solution dont tel about disabeling "secure boot". Power off device, then power on with pressed "volume up" to enter bios setup, than find "secure boot" and disable it. Only after that you can proceed to the actions from that video. Hope it will be useful.
This comment really help me..thanks
Life saver! Thank you.
I normally dont comment - just wanted to say thank you - your hint was the solution needed after 2 hours of frustration. Much appreciated 🙂
I put your comment in first place, because it will be useful to many people.
Thank you so much!
Thank you! The instructions from the Microsoft website weren't completely clear for me, so seeing someone else do this was all I needed.
Thank you, my surface go come back to life again!
How?
my cousins surface turns off when it reaches the "please wait while installing system update" then it starts in the window logo with the red lock on top then repeats
pls help
Any luck?
Edit: Changed two things and got it to work. Either wait for the battery to fully charge, or change the USB drive.
@@thehoysauceI'm also having this issue. I'll try your suggestions, then try again!
Me too ! Any update ? 😮
@@ARSDG I changed my USB drive, and that worked 🙂
i cannot get past the NO BOOTABLE DEVICE screen nor can i get to the loading update screen
im using a 64gb drive tho so that may be the issue
Same
Same
I’ve followed every step I can’t get passed the red box at the top then it goes right back to saying no bootable device what am I doing wrong?
Did u figure it out? I'm same problem
@@mtichellwiesshoff1034 Have you turned off secure boot?
Do you get to the point where you see the red bar with the unlocked padlock on? Secure boot needs to be turned off for this to work and when mine got stuck on just the red bar, i saw my USB wasn't in correctly and i didnt delete the folders from the USB drive
@@MrWhizm Hey, did your surface ever work again? The same thing is happening to me, I disabled the secure boot and disabled TPM (i believe it was TPM, whatever was under secure boot). I disabled both of those, and my surface still goes to no bootable device. Could we move this to DM, so I don't have to type a lot in one message?
I got all the way through to the boot but it went straight to "choose an option " Tried recover from Drive and it failed. My assumption is the SSD must be dead and nothing will work other than a bypass. Am I wrong?
After doing this I just get stuck on Windows Boot Manager on startup asking me to choose an operating system and an unresponsive touchscreen
Merci pour votre aide bonne continuation
Thank you for your Video but during the process If the command board CMD pops up How to solve this problem
Did you solved it? I have the same problem
I´ve the same problem
@@marianopimentel5213 You have to close the CMD Window and unplug the USB Stick at the same time. Somehow this worked for me.
Can I contact you via email or other accounts? I'm having trouble fixing the same problem on my device.
Can i use this methods to fix my surface pro 4 ?
Mine just keeps getting stuck on the red lock and please wait while we start up your systeem, and does that in an endles loop getting kind of sick of this. Havend even had The device for les than 2 years😡
cool how do you unlock this red padlock that is appearing on my device, it doesn't appear
Moi j'ai le message mais après rien .. j'ai pas le chargement bleu.. sa reboot tout le temps
Vous avez suivi toutes les étapes ?
Votre clé a bien uniquement les dossiers inclus dans le patch windows ?
@@tonbigoboutiqueebay2181 c'est bon juste clé USB qui était pas bon ^^ après j'ai u le bitlocker a faire ^^"
si funciona?
@@tonbigoboutiqueebay2181 hola amigo tengo una pero no se ingles
@@ruandavankuver9090 bonjour
Le tutoriel est en anglais et en français.
Si tu suis les étapes normalement il ni aura pas de problème.
Utilise le traducteur Google si jamais tu ni arrives pas.
Mine shows a blinking cursor. Like a command line
Me too
@@assasinscraft82 fixed it by disabling secure boot and tpm
Then re-enabling it after
If I do this, will my old data (e.g. pics, vids and iles) be wiped off?
yes
Good work brother
Help I have secure boot and it doesn't work
How to remove surface pro 4 forgotten UEFI BIOS password?
You guys make sure you copy all of the files or it will not work
It worked for me after several attempts
Good work
i hope got clear English instruction
Thanks!
Sir I have question
I,m waiting for your helpful reply.
No sound
انا احسب حل بسيط طلع معقد
Pay close attention 😊
❤🎉same method surface done
I hope you are good.
Does it work with an sd card
I haven't tried, but I think it doesn't work. You can take the test, but it is recommended to use a USB key
@@tonbigoboutiqueebay2181ok imma try it
@@tonbigoboutiqueebay2181it didnt work
Hi Sir
Sir please solve my problem.
How are you?
Now do it in English
GOAT 👏🏽👏🏽 🙌🏽 FOLLOW INSTRUCTIONS TO THE T AND IT WILL WORK 🤎🤎🤎 thank you from Virginia and from your very own phone lady 💋